Canon PIXMA G4010 Series, Online Manual

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If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings .
Fax settings
Check6
Is fax number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Note
• You can check the registered information in the printer's directory by printing RECIPIENT TELEPHONE
NUMBER LIST.
Summary of Reports and Lists
Check7
Does an error occur during transmission?
• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
• Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
Errors Often Occur When You Send a Fax
Check8
Is document loaded properly?
Remove the document, and then reload it on the platen glass or in the ADF.
Loading Originals
Check9
Does a printer error occur?
Ensure that an error message is displayed on the LCD. When an error message is displayed on the LCD, check
the cause.
When the error message and support code are displayed, refer to List of Support Code for Error .
When only the error message is displayed, refer to Message (Support Code) Appears .
If you are in a hurry, press the Stop button to close the message, and then send the fax.
Check10
Is telephone line connected correctly?
Reconnect the telephone line cable to the telephone line jack.
Connecting Telephone Line
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone
company and the manufacturer of your terminal adapter or telephone adapter.
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