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Canon LBP7010C, E-Manual

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Canon LBP7010C E-Manual Download Page 290

019A-05X

If <Service Error> is displayed in the Printer Status Window, perform the following procedure to cycle the power of the
printer.

1

Turn the printer OFF, make sure that the 

 (Power) indicator is off, wait for 10 seconds or longer,

and then turn it ON again.

If the message does not reappear, the printer is ready.

If the message reappears, you need to request service. 
Follow the procedure below, and then contact your local authorized Canon dealer to request service.

2

Note down the error code displayed in the Printer Status Window.

3

Turn the printer OFF, then disconnect the cables or cords from the printer.

When <Service Error> Is Displayed

㻞㻥㻜㻌㻛㻌㻟㻠㻟

Summary of Contents for LBP7010C

Page 1: ...㻝㻌㻛㻌㻟㻠㻟 ...

Page 2: ...ut This Printer 39 Printer Specifications 40 System Requirements for Printing 42 Names and Dimensions of Each Part 43 Control Panel 45 Printer Status Window 47 Energy saving Mode 49 Sleep Mode 50 Auto Shutdown 51 Cautions for Handling the Printer 53 Consumables 54 Checking the Consumables Status 56 Maintenance 58 Toner Cartridge Replacement 59 Attention Toner Cartridge 61 Replacing the Toner Cartr...

Page 3: ...er Installation 125 Installing with Plug and Play 127 Uninstalling the Printer Driver 130 Starting the Uninstaller from Control Panel 136 Basic Printer Operations 138 Usable Paper 139 Precautions for Paper 142 Printable Area 144 Paper Loading and Output 145 Loading Paper 146 Attention Paper Loading 149 Basic Printing Procedure 150 Attention Basic Printing 154 How to Use Help 155 Canceling a Job 15...

Page 4: ...ult Values for Printing Preferences 220 Saving Frequently Used Printing Preferences Adding Editing Deleting a Profile 222 Selecting a Profile 226 Using the Printer in the Print Server Environment 227 Print Server Environment 228 Configuring the Print Server 230 Checking the Settings of Your Network 235 Installation on Clients 237 Installing from the Printer Folder 238 Installing from Windows Explo...

Page 5: ...egister Colors 315 Thin Lines or Fill Patterns Are Not Printed with the Specified Colors or Do Not Appear At All 317 Shaded Patterns Are Not Printed in the Correct Color Specified Color 318 Photographs and so on Are Printed in Different Colors from Those Displayed on the Monitor 319 Fill Patterns and Borders Are Not Printed in the Correct Color Specified Color Even When the Same Color Is Specified...

Page 6: ...019A 000 Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e Manual Before You Start 㻢㻌㻛㻌㻟㻠㻟 ...

Page 7: ...er product under IEC60825 1 2007 and EN60825 1 2007 This means that the product does not produce hazardous laser radiation Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by the equi...

Page 8: ... household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative impact on...

Page 9: ... of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps canceled or uncanceled Selective Service or Draft Papers Bonds or Other Certi...

Page 10: ...earch Method Viewing the e Manual To find the desired content Selecting between the category icons From the top page select a category icon you want Top Page Searching from the list of contents On the list of contents you can view the list of whole sections of the e Manual sorted by category You can directly display sections in a category Contents Page Whole text search function You can search by ...

Page 11: ...the following links to see the system requirements to use the e Manual and how to install uninstall the e Manual Operating Environment Installing the e Manual Uninstalling the e Manual How to Use the e Manual 㻝㻝㻌㻛㻌㻟㻠㻟 ...

Page 12: ...e Manual Operation of the following Web browsers is guaranteed Internet Explorer 6 0 7 0 8 0 Firefox 2 x 3 x NOTE Enabling the script function Enable the script function for a Web browser before using the e Manual Operating Environment 㻝㻞㻌㻛㻌㻟㻠㻟 ...

Page 13: ...of your computer 2 Click Custom Installation If the above screen does not appear Basic Operations Various Information for Windows If the AutoPlay dialog box appears Click Run AUTORUN EXE If the User Account Control dialog box appears Click Yes or Continue 3 Perform the following procedure 1 Clear the Printer Driver check box 2 Click Install Installing the e Manual 㻝㻟㻌㻛㻌㻟㻠㻟 ...

Page 14: ...4 Read the contents of License Agreement and then click Yes ĺ The installation starts Wait until the following screen disappears It may take a long time to install the e Manual 5 Click Next 㻝㻠㻌㻛㻌㻟㻠㻟 ...

Page 15: ...ROM Displaying the e Manual Double click LBP7010C 7018C e Manual created on the desktop When a security protection message appears Perform the following procedure 1 Click the information bar and then select Allow Blocked Content from the pop up menu 2 Click Yes 㻝㻡㻌㻛㻌㻟㻠㻟 ...

Page 16: ...ut installing it in the computer you are using 1 Insert the supplied CD ROM User Software into the CD ROM drive of your computer 2 Click Display Manuals 3 Click button next to e Manual Depending on the operating system you are using a security protection message is displayed Allow the contents to be displayed 㻝㻢㻌㻛㻌㻟㻠㻟 ...

Page 17: ...rocedure 1 Insert the supplied CD ROM User Software into the CD ROM drive of your computer 2 Click Additional Software Programs If the above screen does not appear Basic Operations Various Information for Windows If the AutoPlay dialog box appears Click Run AUTORUN EXE If the User Account Control dialog box appears Click Yes or Continue 3 Click Start in Manual Uninstaller Uninstalling the e Manual...

Page 18: ...4 Click Uninstall to start the uninstallation Please wait a moment until the uninstallation is complete It may take a long time to uninstall the printer driver 5 Click Exit 6 Click Back 㻝㻤㻌㻛㻌㻟㻠㻟 ...

Page 19: ...7 Click Exit When the following screen appears you can remove the CD ROM 㻝㻥㻌㻛㻌㻟㻠㻟 ...

Page 20: ...pic Page in this section The Contents Page is displayed from Contents which is located on the upper right of the e Manual and the search dialog box is displayed from each page in another window The screen layout is different for each page so click the following links to see the instruction Top Page Topic Page Contents Page Search Method Screen Layout of the e Manual 㻞㻜㻌㻛㻌㻟㻠㻟 ...

Page 21: ...driver and so on 5 Top The top page of the e Manual is displayed 6 Contents The entire contents of the e Manual are displayed 7 Help How to use the e Manual is displayed 8 Enter keyword s here The search dialog box is displayed by entering a keyword and clicking For details see Search Method 9 Points to Make Full Use of the Printer This section describes software tasks and functions supplied with ...

Page 22: ...menu 2 Topic page The descriptions of each item are displayed 3 Category menu You can select a different category from the pull down menu 4 Click to move to the previous or next category 5 Print Prints the e Manual Select either of the following when printing This category Prints all the contents in a category This topic Prints only the topic page currently displayed Topic Page 㻞㻞㻌㻛㻌㻟㻠㻟 ...

Page 23: ...Shows the categories of the e Manual Click a category to view the detailed list of the category 2 Whole contents Shows the all categories and sections of the e Manual Click an item to view the contents Contents Page 㻞㻟㻌㻛㻌㻟㻠㻟 ...

Page 24: ...r more keywords When entering keywords enter a space between the keywords Example Toner Replacement if you want to display pages which include words Toner and Replacement 2 Search result The search results for a keyword are displayed If the search results are more than 10 results you can see the other results by clicking Prev Next or the number which is located below the result 3 Show search scope...

Page 25: ... contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Keys and Buttons Used in This Manual The following are examples of how control panel keys and on screen buttons are depicted in the e Manual Type Depiction in the e Manual Examp...

Page 26: ...ting system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Vista operating system Windows Vista Microsoft Windows 7 operating system Windows 7 Microsoft Windows Server 2003 operating system Windows Server 2003 Microsoft Windows Server 2008 operating system Windows Server 2008 Microsoft Windows operating system Windows 㻞㻢㻌㻛㻌㻟㻠㻟 ...

Page 27: ...IED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Disclaimer 㻞㻣㻌㻛㻌㻟㻠㻟 ...

Page 28: ...rt of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Copyright 㻞㻤㻌㻛㻌㻟㻠㻟 ...

Page 29: ...arks of Adobe Systems Incorporated Microsoft Windows Windows Vista Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product and company names herein may be the trademarks of their respective owners Trademarks 㻞㻥㻌㻛㻌㻟㻠㻟 ...

Page 30: ...ights holders of the SOFTWARE 3 You may use the SOFTWARE solely for use with the Canon product you purchased the PRODUCT 4 You may not assign sublicense market distribute or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE 5 Notwithstanding the foregoing you may transfer the SOFTWARE only when a you assign all of your rights to the PRODUCT an...

Page 31: ...hese instructions Also as it may result in unexpected accidents or injuries do not perform any operation unless otherwise specified in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty Installation Power Supply Handling Maintenance and Inspections Consumables Important Sa...

Page 32: ...ntilation slots are provided for proper ventilation of working parts inside the printer Never place the printer on a soft surface such as a bed sofa or rug Blocking the slots can cause the printer to overheat resulting in a fire Do not install the printer in the following locations as this may result in a fire or electrical shock A damp or dusty location A location exposed to smoke and steam such ...

Page 33: ...o can result in a fire or electrical shock If excessive stress is applied to the connection part of the power cord it may damage the power cord or the wires inside the machine may disconnect This could result in a fire Avoid the following situations Connecting and disconnecting the power cord frequently Tripping over the power cord The power cord is bent near the connection part and continuous str...

Page 34: ...ately turn OFF the power switch and disconnect the interface cables if they are connected Then unplug the power plug from the AC power outlet and contact your local authorized Canon dealer When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connector as this can result in electrical shock CAUTION Do not place heavy objec...

Page 35: ...If the laser beam should escape and enter your eyes exposure may cause damage to your eyes 㻟㻡㻌㻛㻌㻟㻠㻟 ...

Page 36: ...loth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner Doing so may cause a malfunction in the vacuum cleaner or result in a dust explosion due to static discharge Confirm that the power plug or power connecter is inserted completely after cleaning the printer Failure to do so can result in an overheating an...

Page 37: ...hem immediately with cold water Washing with warm water sets the toner making it impossible to remove the toner stains When removing jammed paper be careful not to allow the toner on the paper to scatter The toner may get into your eyes or mouth If toner gets into your eyes or mouth wash them immediately with cold water and consult a physician When loading paper or removing jammed paper be careful...

Page 38: ...cause a malfunction in the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Keep the toner cartridges and other consumables out of the reach of small children If the toner or other parts are ingested consult a physician immediately Do not attempt to disassemble the toner cartridges or drum cartridge The toner may scatter and get into your eyes or mouth If toner gets int...

Page 39: ...ter Specifications System Requirements for Printing Names and Dimensions of Each Part Control Panel Printer Status Window Energy saving Mode Cautions for Handling the Printer Consumables About This Printer 㻟㻥㻌㻛㻌㻟㻠㻟 ...

Page 40: ...tandard sizes A4 B5 A5 Legal Letter Executive Statement Envelope Monarch Envelope No 10 COM10 Envelope DL Envelope C5 Envelope B5 Foolscap Index Card and 16K Custom paper sizes Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm Paper capacity Multi purpose tray Approx 150 sheets Paper output Face down Output capacity Output tray Approx 50 sheets Noise Declared noise emission in accordance with ISO 92...

Page 41: ...anon Toner Cartridge 729 Black Canon Toner Cartridge 729 Yellow Canon Toner Cartridge 729 Magenta Canon Toner Cartridge 729 Cyan Drum cartridge Canon Drum Cartridge 029 For details on the yield see Replacement Timing in Consumables Weight Printer unit and included parts Printer unit excluding the toner cartridges and drum cartridge Approx 10 7 kg Toner cartridge each Approx 0 3 kg Drum cartridge A...

Page 42: ...ing to recommended system requirements for Windows Vista 7 or Server 2008 Available memory RAM 128 MB or more Available hard disk space Free hard disk space displayed on the installation screen of the printer driver Recommended System Requirements Windows 2000 XP and Server 2003 Windows Vista 7 and Server 2008 CPU 1 2 GHz or more CPU and RAM conforming to recommended system requirements for Window...

Page 43: ...ver 2 Ventilation Slot 6 Control Panel 10 Power Switch 3 Lift Handle 7 Top Cover 11 Paper Guides 4 Tray Cover 8 Auxiliary Tray Rear View 1 Ventilation Slots 4 USB Connector 6 Ventilation Slot 2 Rear Cover 5 Power Socket 7 Lift Handle Names and Dimensions of Each Part 㻠㻟㻌㻛㻌㻟㻠㻟 ...

Page 44: ... 3 Rating Label Interior View 1 Lock Release Levers 2 Drum Cartridge Guide 3 Toner Cartridge Guide Dimensions of Each Part 㻠㻠㻌㻛㻌㻟㻠㻟 ...

Page 45: ... the replacement position 2 Paper Indicator On The printer is in the toner cartridge replacement mode 2 Blinking Paper needs to be checked Such as when paper runs out and when paper cannot be fed properly Reload the paper properly and then press the Paper key on the printer 3 3 Power Indicator On The printer is turned ON 1 For details on the procedure for displaying the Printer Status Window see P...

Page 46: ...cartridge replacement mode 2 is released by pressing and holding this key for 2 seconds When the Paper indicator is off The printer enters to the toner cartridge replacement mode 2 by pressing and holding this key for 2 seconds 1 For details on the procedure for loading paper see Loading Paper 2 It is a state where you can move the toner cartridges to the replacement position manually For details ...

Page 47: ...er Status Window display Consumables Information Displays the Consumables Information dialog box You can check the statuses of the toner cartridges and drum cartridge Checking the Consumables Status 3 Icon Displays the printer status The printer is ready to print or in the sleep mode The printer pauses The printer problems need to be corrected Communication cannot be performed with the printer A s...

Page 48: ...ndow See Help How to Use Help Displaying the Printer Status Window Click in the Windows task tray and then select the printer name NOTE When displaying the Printer Status Window from the printer driver Click Display Printer Status Window in locations such as in the Page Setup sheet Displaying the Printer Status Window automatically When an error or consumables warnings occurred the Printer Status ...

Page 49: ...r a certain time Sleep Mode You can configure the printer to enter the sleep mode when data is not sent from the computer or when the printer status remains as it is longer than the specified time Auto Shutdown You can configure the printer to shut down when the specified time is elapsed after entering the sleep mode Energy saving Mode 㻠㻥㻌㻛㻌㻟㻠㻟 ...

Page 50: ...he Enter Sleep Mode after Fixed Period check box 2 Specify the time until the printer enters the sleep mode in Time to Enter Sleep Mode 3 Click OK NOTE About the setting for the time to enter the sleep mode You can select 1 5 10 15 30 60 90 120 150 or 180 minutes for Time to Enter Sleep Mode The default value is 1 minutes We recommend that you use this option in the default setting Sleep Mode 㻡㻜㻌㻛...

Page 51: ...in which a local printer is installed 1 Insert the supplied CD ROM User Software into the CD ROM drive of your computer 2 Click Additional Software Programs If the above screen does not appear Basic Operations Various Information for Windows If the AutoPlay dialog box appears Click Run AUTORUN EXE If the User Account Control dialog box appears Click Yes or Continue 3 Click Start in Auto Shutdown T...

Page 52: ... About the setting for the time to execute auto shutdown When Auto Shutdown After is changed during sleep mode the specified time to execute auto shutdown is reset You can specify Auto Shutdown After for auto shutdown with 1 hour increments between 1hr and 8hr If you specify the setting for this option shorter than the default setting this may shorten the life of the toner cartridges the default s...

Page 53: ...g the printer to direct sunlight or strong light may result in deterioration in print quality Do not open the covers on the printer during printing This may result in damage to the printer Handle the tray or cover gently This may result in damage to the printer If you want to put a cover on the printer to prevent dust from entering the printer turn the power OFF and allow the printer to cool down ...

Page 54: ...paper at interval of 2 sheets printing 2 sheets intermittently Also this value is the lifetime of the drum cartridge when performing color printing The lifetime of the drum cartridge is approximately double when performing only black and white printing 3 When consumables are nearing the end of their life messages appear in the Printer Status Window Also you can check the consumables status in the ...

Page 55: ...ge Availability Toner cartridge and drum cartridge for this machine will be available for at least seven 7 years or any such longer period as required by applicable laws after production of this machine model has been discontinued 㻡㻡㻌㻛㻌㻟㻠㻟 ...

Page 56: ... the toner cartridge Print quality cannot be guaranteed due to the toner cartridge reaching the end of its life and so on Insert Cartridge The toner cartridge is not installed Wrong color toner cartridge is installed Install the toner cartridge properly 2 Drum Cartridge Information You can check the status of the drum cartridge Message Status Solution Available Continue using as normal Replacement...

Page 57: ...NOTE Replacement procedures for the toner cartridges or drum cartridge Toner Cartridge Replacement Drum Cartridge Replacement 㻡㻣㻌㻛㻌㻟㻠㻟 ...

Page 58: ...t Replacing the Drum Cartridge Storing the Drum Cartridge Moving the Printer Cleaning and Maintaining the Printer Adjusting Color Calibration Cleaning the Fixing Roller of the Printer Cleaning the Photosensitive Drum of the Printer Cleaning the Outside of the Printer Location of the Serial Number Maintenance 㻡㻤㻌㻛㻌㻟㻠㻟 ...

Page 59: ... the toner cartridge before printing a large amount of data Move the toner cartridges of the displayed color to the replacement position and then replace them Moving Toner Cartridges to Replacement Position Manually Replacing the Toner Cartridge Replace the toner cartridges of the displayed colors You can continue printing as is however as this may result in damage to the printer Replace the toner...

Page 60: ... the color of the toner cartridge at the replacement position 3 The toner cartridges of the displayed colors move to the replacement position automatically If the multiple colors of the toner cartridges are displayed replace the toner cartridge moved to the replacement position first and close the top cover the next color of the toner cartridge moves to the replacement position automatically In ca...

Page 61: ...ion accident or damage caused by the use of counterfeit toner cartridge For more information see http www canon com counterfeit Hold the toner cartridge properly When handling the toner cartridge hold it properly as shown in the figure Do not place it vertically or upside down Do not touch the electrical contacts A the toner cartridge memory B or the development roller C If you touch the electrica...

Page 62: ... humidity When moving a new toner cartridge to a location with change in temperature leave the cartridge in the protective bag at the new location for two or more hours to allow it to adjust to the new temperature Do not leave the top cover open for a long time Keep the toner cartridges away from products that generate magnetic waves such as a computer or computer display NOTE About the packing ma...

Page 63: ...reached end of their life are automatically moved to the replacement position If you want to replace the toner cartridges such as before the toner cartridges have reached the end of their life you need to manually move the toner cartridges of the colors you want to replace to the replacement position Moving Toner Cartridges to Replacement Position Manually Before replacing the toner cartridges see...

Page 64: ...placement position Moving Toner Cartridges to Replacement Position Manually 5 Take out the new toner cartridge from the protective bag You can open the protective bag with your hands from the notch Keep the protective bag Do not discard it You will need it when you remove the toner cartridge for printer maintenance or other purposes 6 Shake the toner cartridge five or six times as shown in the fig...

Page 65: ...may become difficult to pull out completely If the sealing tape stops at midpoint pull it out of the toner cartridge completely If any tape remains in the toner cartridge this may result in poor print quality Dispose of the removed sealing tape according to local regulations 9 Remove the protective cover Keep the protective cover Do not discard it You will need it when you remove the toner cartrid...

Page 66: ...10 Install the toner cartridge Install the toner cartridges while aligning A on both sides of the toner cartridges with the toner cartridge guides inside the printer 11 Close the top cover 㻢㻢㻌㻛㻌㻟㻠㻟 ...

Page 67: ...ng the toner cartridges to the replacement position by using the Paper key on the printer You can also move the toner cartridges by using the Paper key on the printer Moving Toner Cartridges by Using Paper Key on the Printer 1 Click displayed in the task tray and then select a printer name 2 3 Click the button for the colors you want to move to the replacement position ĺ The toner cartridge of the...

Page 68: ...Replace the toner cartridges after moving is complete Replacing the Toner Cartridge 4 Click Finish Replacing after the toner cartridge replacement is complete 㻢㻤㻌㻛㻌㻟㻠㻟 ...

Page 69: ... operating Move the toner cartridges to the replacement position when the printer stops operating 1 Make sure that the Paper indicator is off When the Paper indicator is on Proceed to Step 3 because the printer is already in the toner cartridge replacement mode When the Paper indicator is blinking Indicators on the Printer Are On Blinking 2 Press and hold the Paper key for 2 seconds ĺ The printer ...

Page 70: ...ach time Do not open the top cover when the toner cartridges are moving while the Toner indicator of the all colors are blinking Replace the toner cartridges after moving is complete Replacing the Toner Cartridge 4 Press and hold the Paper key for 2 seconds after the toner cartridge replacement is complete ĺ The toner cartridge replacement mode is released 㻣㻜㻌㻛㻌㻟㻠㻟 ...

Page 71: ...or where a considerable amount of salt is contained in the air or where there is a lot of dust Keep toner cartridges out of the reach of small children Store toner cartridges in the same orientation as when they are installed in the printer Do not store toner cartridges vertically or upside down When removing the toner cartridges which are being used from the printer Immediately attach the protect...

Page 72: ...that you replace the drum cartridge before printing a large amount of data Replacing the Drum Cartridge Replace the drum cartridge You can continue printing as is however print quality may deteriorate Replace the drum cartridge You can continue printing as is by clicking Resolve Error however print quality may deteriorate Such as when you do not immediately replace the drum cartridge with a replac...

Page 73: ...ace it vertically or upside down Do not touch the electrical contacts A the drum cartridge memory B and the development roller C If you touch the electrical contacts A or the drum cartridge memory B this may result in damage to the printer Also print quality may deteriorate if you touch or damage the photosensitive drum C Do not touch with your hands Other precautions Do not expose drum cartridges...

Page 74: ...The packing materials may be changed in form or placement or may be added or removed without notice 㻣㻠㻌㻛㻌㻟㻠㻟 ...

Page 75: ...ation dialog box in the Printer Status Window Checking the Consumables Status Before replacing the drum cartridge see Attention Drum Cartridge 1 Remove the tray cover 2 Remove the paper loaded in the multi purpose tray 3 Close the auxiliary tray Replacing the Drum Cartridge 㻣㻡㻌㻛㻌㻟㻠㻟 ...

Page 76: ...4 Open the top cover 5 Hold the tab A and then open the front cover 6 Lift the lock release lever on both sides 7 Remove the drum cartridge 㻣㻢㻌㻛㻌㻟㻠㻟 ...

Page 77: ...maintenance or other purposes 9 Remove the protective cover Keep the protective cover Do not discard it You will need it when you remove the drum cartridge for printer maintenance or other purposes 10 Install the drum cartridge Push the drum cartridge into the printer firmly until it touches the back of the printer while aligning A on both sides of the drum cartridge with the drum cartridge guides...

Page 78: ...11 Press down the lock release lever on both sides 12 Close the front cover 13 Close the top cover 㻣㻤㻌㻛㻌㻟㻠㻟 ...

Page 79: ... or where a considerable amount of salt is contained in the air or where there is a lot of dust Keep drum cartridges out of the reach of small children Store drum cartridges in the same orientation as when they are installed in the printer Do not store drum cartridges vertically or upside down When removing the drum cartridge which is being used from the printer Immediately attach the protective c...

Page 80: ... the printer OFF then disconnect the cables or cords from the printer How to disconnect the cable or cord USB cable 2 Turn the computer off 3 Disconnect the cable from the printer Power cord 4 Disconnect the power plug from the AC power outlet 5 Disconnect the cord from the printer 2 Close the auxiliary tray and then remove the tray cover and multi purpose tray 3 Carry the printer unit to the inst...

Page 81: ...et on the printer 2 Plug the power plug into the AC power outlet When transporting the printer unit To prevent damage to the printer during transport perform the following Remove the toner cartridges See Storing Toner Cartridges also Securely pack the printer in the original box with packing materials in the box If the original box and packing materials in the box are not available find an appropr...

Page 82: ...ed is displayed in the Printer Status Window Cleaning the Photosensitive Drum of the Printer Clean the photosensitive drum of the printer when you notice the following symptoms Short white streaks lines appear at equal distance on the images especially in a high humidity environment Long black streaks lines appear on the images especially in a low temperature environment Short black streaks lines ...

Page 83: ...Cleaning the Outside of the Printer Periodically clean the outer surfaces and ventilation slots of the printer to maintain the optimal print quality 㻤㻟㻌㻛㻌㻟㻠㻟 ...

Page 84: ...g the Consumables Status If you perform calibration in the state where the toner cartridges have reached the end of their life calibration may not finish properly In this case replace the toner cartridges and then perform calibration again Toner Cartridge Replacement NOTE Perform calibration at the designated time or immediately after the printer is turned ON You can set the printer to automatical...

Page 85: ...NOTE Calibration time It takes approximately 57 seconds 㻤㻡㻌㻛㻌㻟㻠㻟 ...

Page 86: ...alibration settings When performing calibration automatically at the designated time everyday 1 Select the Use Periodical Calibration Timer check box 2 Specify the time to perform calibration in Time If calibration is not automatically performed When the printer is under the following circumstances calibration is not performed even if Use Periodical Calibration Timer is specified When the printer ...

Page 87: ... performed immediately after the printer is turned ON excessive time is required until the printer is ready to print If calibration is not automatically performed Calibration may not be performed immediately after the printer is turned ON depending on the inside state of the printer even if you select Execute Immediately 4 Click OK 㻤㻣㻌㻛㻌㻟㻠㻟 ...

Page 88: ...eady 1 Load A4 plain paper in the multi purpose tray Loading Paper NOTE Open the auxiliary tray before cleaning 2 Click in the Windows task tray and then select the printer name 3 4 Select Cleaning Type 1 Select Fixing Unit Cleaning 1 Cleaning the Fixing Roller of the Printer 㻤㻤㻌㻛㻌㻟㻠㻟 ...

Page 89: ...arks even if Fixing Unit Cleaning 1 is performed Perform Fixing Unit Cleaning 2 Performing Fixing Unit Cleaning 2 NOTE Cleaning time It takes approximately 130 seconds Cleaning the fixing roller cannot be canceled Please wait until it is completed The cleaning is finished when the paper is output completely 㻤㻥㻌㻛㻌㻟㻠㻟 ...

Page 90: ... paper ready 1 Load A4 plain paper in the multi purpose tray Loading Paper NOTE Open the auxiliary tray before cleaning 2 Click displayed in the task tray and then select a printer name 3 4 Select Cleaning Type 1 Select Fixing Unit Cleaning 2 Performing Fixing Unit Cleaning 2 㻥㻜㻌㻛㻌㻟㻠㻟 ...

Page 91: ...ng page in the multi purpose tray with the printed side facing down 7 Press the Paper key ĺ The cleaning page is fed into the printer and the printer starts cleaning the fixing roller NOTE Cleaning time It takes approximately 90 seconds Cleaning the fixing roller cannot be canceled Please wait until it is completed The cleaning is finished when the paper is output completely 㻥㻝㻌㻛㻌㻟㻠㻟 ...

Page 92: ...㻥㻞㻌㻛㻌㻟㻠㻟 ...

Page 93: ...ve drum Drum Cleaning 1 Select when short white streaks lines appear at equal distance on the images especially in a high humidity environment Drum Cleaning 2 Select when the following circumstances occur Long black streaks lines appear on the images especially in a low temperature environment Short black streaks lines smudge marks or white points appear at equal distance on the images especially ...

Page 94: ...leaning time Drum Cleaning 1 It takes approximately 93 seconds Drum Cleaning 2 It takes approximately 125 seconds Cleaning the photosensitive drum cannot be canceled Please wait until it is completed 㻥㻠㻌㻛㻌㻟㻠㻟 ...

Page 95: ...isconnect the cable from the printer Power cord 4 Disconnect the power plug from the AC power outlet 5 Disconnect the cord from the printer 2 Firmly wring a soft cloth dampened with water or a mild detergent diluted with water and wipe off the dirt 3 After wiping off the dirt wipe the printer with a dry cloth 4 When the printer is completely dry connect the removed cable or cord Cleaning the Outsi...

Page 96: ...to connect the cable or cord USB cable Connect to the USB connector on the printer Power cord 1 Plug the power cord to the power socket on the printer 2 Plug the power plug into the AC power outlet 㻥㻢㻌㻛㻌㻟㻠㻟 ...

Page 97: ... diluted with water as this may deform or crack the plastic materials in the printer When using a mild detergent be sure to dilute it with water Also if you use a mild detergent for cleaning be sure to wipe away the detergent with a soft cloth dampened with water Grease or oil does not have to be applied to this printer Do not apply grease or oil Attention Cleaning 㻥㻣㻌㻛㻌㻟㻠㻟 ...

Page 98: ...maintenance service You can find the serial number at the location shown in the following figure Do not remove the labels on which the serial number is indicated Rear of the printer Outside view of the packaging box Location of the Serial Number 㻥㻤㻌㻛㻌㻟㻠㻟 ...

Page 99: ...Accessories and Checking the Installation Site 2 Removing the Packing Materials Removing the Packing Materials 3 Installing the Printer Carrying the Printer to the Installation Site Connecting the Power Cord Installing the Printer 4 Loading Paper Loading Paper 5 Installing the Printer Driver Installing the Printer Driver 6 Checking the Printing Operation Check the operations by Configuration Page ...

Page 100: ...ectrical noise or a dramatic drop in mains voltage may cause the printer or computer to operate incorrectly or lose data Do not install the printer in the following locations as this may result in damage to the printer A location subject to dramatic changes in temperature or humidity A location subject to condensation A poorly ventilated location If you use the printer for a long time or to perfor...

Page 101: ...ensity setting ISO IEC 19798 is the global standard related to Method for the determination of toner cartridge yield for color printers and multi function devices that contain printer components issued by ISO International Organization for Standardization 2 The lifetime of the drum cartridge is on the basis of our evaluation criteria when printing A4 size plain paper at interval of 2 sheets printi...

Page 102: ...g to your purpose and make full use of this printer Manual Name Contents Quick Setup Guide Explains the procedure for installing the printer e Manual Explains all the operations of this printer such as how to use the printer and troubleshooting The contents of Quick Setup Guide are also included Getting Started Guide This is the simple manual PDF format written in the following languages Arabic Bu...

Page 103: ...ons Temperature range 10 to 30 C 50 to 86 F Humidity range 20 to 80 RH no condensation Power Supply Requirements 220 to 240 V 10 50 60 Hz 2 Hz Installation Requirements A location with sufficient space Refer to the following dimensions of each part and ensure the installation space A location with good ventilation A location with a flat even surface A location able to fully support the weight of t...

Page 104: ...or maintenance About the packing materials The packing materials may be changed in form or placement or may be added or removed without notice Remove all the orange tape if it is attached to the printer when performing the following procedure 1 Remove the protective sheet 2 Open the top cover 3 Remove the two plastic packing materials orange with tape inside the printer Removing the Packing Materi...

Page 105: ...ver Check Checking if the packing materials are removed Check that the following packing materials are completely removed Dispose of the left packing materials according to local regulations Make sure that all the orange tape is completely removed 㻝㻜㻡㻌㻛㻌㻟㻠㻟 ...

Page 106: ...Close the covers after you finish checking Next install the printer Installing the Printer 㻝㻜㻢㻌㻛㻌㻟㻠㻟 ...

Page 107: ...the Installation Site 1 Carry the printer unit to the installation site Carry the printer by holding it by the lift handles from the front side 2 Install the multi purpose tray 3 Install the tray cover Installing the Printer 㻝㻜㻣㻌㻛㻌㻟㻠㻟 ...

Page 108: ...lied power cord may differ from the one in the above illustration Next perform the following procedures 1 Load paper Loading Paper 2 Install the printer driver Installing the Printer Driver 3 Check the printing operation Check the operations by Configuration Page Print Printing Configuration Page Print 㻝㻜㻤㻌㻛㻌㻟㻠㻟 ...

Page 109: ...ge Print is designed to be printed on A4 paper Be sure to use A4 paper 1 Load A4 paper in the multi purpose tray Loading Paper NOTE Open the auxiliary tray before printing 2 Click in the Windows task tray and then select the printer name 3 4 Click OK to print Configuration Page Print Printing Configuration Page Print 㻝㻜㻥㻌㻛㻌㻟㻠㻟 ...

Page 110: ...If Configuration Page Print is not printed Printing Cannot Be Performed USB Connection Printing Cannot Be Performed via the Print Server 㻝㻝㻜㻌㻛㻌㻟㻠㻟 ...

Page 111: ...019A 027 Installing the Printer Driver Uninstalling the Printer Driver Driver Installation 㻝㻝㻝㻌㻛㻌㻟㻠㻟 ...

Page 112: ... restriction even after detecting the printer with Plug and Play Easy Installation Installs the printer driver from the supplied CD ROM CD ROM Setup The e Manual is also installed simultaneously Easy Installation Plug and Play Detects the printer with Plug and Play and installs the printer driver by selecting it manually from the supplied CD ROM Installing with Plug and Play If You Use the Printer...

Page 113: ...wnload Installation You can install the printer driver without using the supplied CD ROM but by downloading the printer driver from the print server There are the following two ways to download and install the printer driver Installing from the Printer Folder Installing from Windows Explorer 㻝㻝㻟㻌㻛㻌㻟㻠㻟 ...

Page 114: ...the computer on and then log on to Windows as a user with administrative rights If the automatic setup screen of Plug and Play appears USB connection Click Cancel turn OFF the printer and then use this procedure to install the printer driver 3 Insert the supplied CD ROM User Software into the CD ROM drive of your computer 4 Click Easy Installation Easy Installation 㻝㻝㻠㻌㻛㻌㻟㻠㻟 ...

Page 115: ...tions Various Information for Windows If the AutoPlay dialog box appears Click Run AUTORUN EXE If the User Account Control dialog box appears Click Yes or Continue 5 Click Install 6 Read the contents of License Agreement and then click Yes 㻝㻝㻡㻌㻛㻌㻟㻠㻟 ...

Page 116: ... Next The subsequent procedure varies depending on your environment See the appropriate procedure according to your environment Easy Installation USB Connection Easy Installation via the Print Server 㻝㻝㻢㻌㻛㻌㻟㻠㻟 ...

Page 117: ...printer operation if the printer is connected using unidirectional print servers USB hubs or switching devices NOTE About the USB cable This printer does not come with a USB cable Have an appropriate one available for the computer you are using Use a USB cable with the following symbol 1 Make sure that the printer and computer are OFF 2 Connect the USB cable Flat end A Connects to a USB port on yo...

Page 118: ...ct the method of installation 1 Select Install with USB Connection 2 Click Next If a message that prompts you to restart the computer appears Restart the computer and install the printer driver again 2 Click Yes 3 When the following screen appears turn the printer ON ĺ The installation starts Easy Installation USB Connection 㻝㻝㻤㻌㻛㻌㻟㻠㻟 ...

Page 119: ...not automatically recognized The Printer Is Not Recognized Automatically Easy Installation 4 Confirm that appears in Install and then click Next If appears You Cannot Install the Printer Driver 5 Restart your computer 1 Select the Restart Computer Now check box 2 Click Restart When the following screen appears you can remove the CD ROM 㻝㻝㻥㻌㻛㻌㻟㻠㻟 ...

Page 120: ...When the installation is complete an icon and folder for this printer will be created After Installation 㻝㻞㻜㻌㻛㻌㻟㻠㻟 ...

Page 121: ...ion method the procedure before Step 1 see Easy Installation 1 Select the method of installation 1 Select Manually Set Port to Install 2 Click Next 2 Click Add Port 3 Select a port to be added 1 Select Network 2 Click OK Easy Installation via the Print Server 㻝㻞㻝㻌㻛㻌㻟㻠㻟 ...

Page 122: ...hared printer on the print server 2 Click OK 5 Select whether or not to use the printer as the default printer 1 If you want to use the printer as the default printer select the Set as Default check box 2 Click Next 6 Click Start 㻝㻞㻞㻌㻛㻌㻟㻠㻟 ...

Page 123: ...tarts Wait until the following screen disappears It may take a long time to install the printer driver If the Printers dialog box appears Click Install driver 8 Confirm that appears in Install and then click Next If appears 㻝㻞㻟㻌㻛㻌㻟㻠㻟 ...

Page 124: ... your computer 1 Select the Restart Computer Now check box 2 Click Restart When the following screen appears you can remove the CD ROM When the installation is complete an icon and folder for this printer will be created After Installation 㻝㻞㻠㻌㻛㻌㻟㻠㻟 ...

Page 125: ...f you did not restart your computer after the printer driver installation All Programs or Programs under the Start menu Canon Printer Uninstaller Canon LBP7010C 7018C Uninstaller Use this option when uninstalling the printer driver Desktop LBP7010C 7018C e Manual This icon does not appear if you install the printer driver using a method other than Easy Installation All Programs or Programs under t...

Page 126: ...tall the printer driver using a method other than Easy Installation If the icons and folders are not added The installation is not completed properly See You Cannot Install the Printer Driver and install the printer driver again 㻝㻞㻢㻌㻛㻌㻟㻠㻟 ...

Page 127: ...ON 3 Turn the computer on and then log on to Windows as a user with administrative rights ĺ The automatic setup screen of Plug and Play appears If the printer driver is installed automatically If you installed the printer driver for this printer previously the driver is installed automatically If you want to update the printer driver or want to install it manually install the printer driver after ...

Page 128: ...nstructions to install the printer driver NOTE When selecting the file or folder in which the printer driver is included Select one of the following file and folders Select CNACBSTK INF in the English 32bit Driver folders in the supplied CD ROM For a 32 bit operating system Select the folders in the supplied CD ROM English 32bit Driver For a 64 bit operating system Select the folders in the suppli...

Page 129: ...s Various Information for Windows If the screen for selecting the printer driver appears Even if which printer driver is selected there is no problem with the installation because the same printer driver is installed When the installation is complete an icon and folder for this printer will be created After Installation 㻝㻞㻥㻌㻛㻌㻟㻠㻟 ...

Page 130: ... as a user with administrative rights 3 Close the following files and programs if open Help files Printer Status Window Control Panel Other applications 4 Start the uninstaller URP WKH 6WDUW PHQX VHOHFW OO 3URJUDPV RU 3URJUDPV ĺ DQRQ 3ULQWHU 8QLQVWDOOHU ĺ DQRQ 3 Uninstaller If the uninstaller is not found in the Start menu Starting the Uninstaller from Control Panel If the User Account Control dia...

Page 131: ... Click Delete 6 Click Yes ĺ The uninstallation starts Wait until the following screen disappears It may take a long time to uninstall the printer driver When the following screen appears click Yes or Yes To All 7 Click Exit 㻝㻟㻝㻌㻛㻌㻟㻠㻟 ...

Page 132: ...r this printer is displayed 1 Right click the icon and then select Remove device or Delete from the pop up menu 2 Click Yes If the User Account Control dialog box appears click Yes 10 Restart Windows Next uninstall the e Manual using the following procedure If you did not install the e Manual you do not need to perform the following procedure 㻝㻟㻞㻌㻛㻌㻟㻠㻟 ...

Page 133: ...ick Additional Software Programs If the above screen does not appear Basic Operations Various Information for Windows If the AutoPlay dialog box appears Click Run AUTORUN EXE If the User Account Control dialog box appears Click Yes or Continue 13 Click Start in Manual Uninstaller 㻝㻟㻟㻌㻛㻌㻟㻠㻟 ...

Page 134: ...14 Click Uninstall to start the uninstallation Please wait a moment until the uninstallation is complete It may take a long time to uninstall the printer driver 15 Click Exit 16 Click Back 㻝㻟㻠㻌㻛㻌㻟㻠㻟 ...

Page 135: ...17 Click Exit When the following screen appears you can remove the CD ROM 㻝㻟㻡㻌㻛㻌㻟㻠㻟 ...

Page 136: ...and then click Uninstall a program URP WKH 6WDUW PHQX VHOHFW RQWURO 3DQHO ĺ GG RU 5HPRYH 3URJUDPV From the Start menu select Control Panel and then double click Programs and Features 2 Perform the following procedure 1 Select Canon LBP7010C 7018C 2 Click Change Remove 1 Select Canon LBP7010C 7018C 2 Click Uninstall Change If Canon LBP7010C 7018C is not listed Starting the Uninstaller from the CD R...

Page 137: ...If the User Account Control dialog box appears Click Yes or Continue 㻝㻟㻣㻌㻛㻌㻟㻠㻟 ...

Page 138: ... Usable Paper Precautions for Paper Printable Area Paper Loading and Output Loading Paper Basic Printing Procedure How to Use Help Canceling a Job Checking the Printer Status Basic Printer Operations 㻝㻟㻤㻌㻛㻌㻟㻠㻟 ...

Page 139: ...r 3 4 Default A4 B5 A5 Legal Letter Executive Statement Foolscap 16K Custom Paper Size 5 Plain paper 2 60 to 69 g m Plain Paper L 3 A4 B5 A5 Legal Letter Executive Statement Foolscap 16K Custom Paper Size 5 Plain paper 2 76 to 100 g m Plain Paper H 4 6 A4 B5 A5 Legal Letter Executive Statement Foolscap 16K Custom Paper Size 5 A4 B5 A5 Legal Usable Paper 㻝㻟㻥㻌㻛㻌㻟㻠㻟 ...

Page 140: ... only Transparency A4 Letter Label Labels A4 Letter 16K Custom Paper Size 5 Index Card Heavy Paper 2 Index Card Envelope Envelope Envelope H 7 Envelope Monarch Envelope No 10 COM10 Envelope DL Envelope C5 Envelope B5 Coated paper 100 to 130 g m Coated Paper 1 A4 Letter 16K Custom Paper Size 5 Coated paper 155 to 165 g m Coated Paper 2 A4 Letter 16K Custom Paper Size 5 Coated paper 210 to 220 g m C...

Page 141: ... selected select Envelope H 8 If either setting causes the following problems and so on specify the other setting to print Output paper curls Residual images appear on non printed areas The toner does not fix onto paper well and the printing comes out faint IMPORTANT About print speed The print speed may drop depending on the paper settings for the size type orientation and number of copies When p...

Page 142: ...urface Paper that is thicker or thinner than the specified usable paper Usable Paper IMPORTANT About paper with staples clips ribbons or tape This kind of paper may result in the printer malfunction or damage to the printer About paper that contains ink that melts burns evaporates or emits harmful gases at or lower than the heating temperature of the fixing unit This kind of paper may result in th...

Page 143: ...d from the printer output area Because moisture in the paper is evaporating due to the heat generated when toner fixes this is not a malfunction This is likely to occur when the room temperature is low Storing Printouts When handling or storing paper printed by this printer be careful of the following points How to store printouts Store paper on a flat surface Avoid storing printouts in folders ma...

Page 144: ...print data to be printed the edge of paper may be missing partly during printing or may blot during color printing Plain Paper Heavy Paper Transparency Label Index Card Coated Paper You cannot print on any area within 5 mm of the edges of paper Envelope This printer can print on the following area You may have to change the printable area before printing depending on the application you use Printa...

Page 145: ... Multi purpose Tray Output Tray Plain paper Ex 75 g m Approx 150 sheets Approx 50 sheets Heavy paper Ex 105 g m Approx 100 sheets Approx 15 sheets Heavy paper Ex 163 g m Approx 60 sheets Approx 15 sheets Transparency Approx 100 sheets 1 sheet Label Approx 50 sheets Approx 5 sheets Index Card Approx 50 sheets Approx 5 sheets Envelope Approx 10 sheets Approx 5 sheets Coated paper Approx 50 sheets Ap...

Page 146: ... sides of the paper guides by holding the lock release lever A 3 Gently load paper with the printing side facing up until it touches the back of the tray For paper size other than A5 paper size Be sure to load paper in portrait orientation For A5 paper size Load paper in landscape orientation when printing preferences are the default values You can also load paper in portrait orientation by activa...

Page 147: ...g paper with a letterhead or logo See Paper Loading Orientation and load the paper in the correct orientation 4 Align the paper guides with the loaded paper You can slide both sides of the paper guides by holding the lock release lever A IMPORTANT Be sure to align the paper guides with the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams 5 Make sure th...

Page 148: ...inting Procedure If printing custom size paper you need to register the custom paper size in the printer driver previously Registering a Custom Paper Size In cases such as where paper runs out during printing the Paper indicator orange blinks Printing resumes by pressing the Paper key 㻝㻠㻤㻌㻛㻌㻟㻠㻟 ...

Page 149: ...s If the paper is curled or folded at corners flatten it before loading it in the printer Do not touch the loaded paper or pull it out during printing This may result in paper jams or damage to the printer When using paper that is poorly cut Multiple sheets of paper may be fed at a time In this case fan the paper thoroughly and then align the edges of the stack properly on a hard flat surface Atte...

Page 150: ...ffer depending on the application you are using Before printing see Attention Basic Printing 1 Load paper in the multi purpose tray Loading Paper NOTE Open the auxiliary tray before printing 2 Open the PDF file to be printed using Adobe Reader 3 Select Print from the File menu 4 Configure the printing preferences Basic Printing Procedure 㻝㻡㻜㻌㻛㻌㻟㻠㻟 ...

Page 151: ...on for Windows 2 Configure the printing preferences 5 Click Properties 6 Specify the settings for Page Size and Output Size 1 Display the Page Setup sheet 2 Select the page size of the document created by an application 3 Select if the size of the paper to be printed is different from that of the data 㻝㻡㻝㻌㻛㻌㻟㻠㻟 ...

Page 152: ...o the paper type as follows Paper Type Setting for Paper Type Plain paper 64 to 82 g m Plain Paper 1 2 Default Plain paper 60 to 69 g m Plain Paper L 1 Plain paper 76 to 100 g m Plain Paper H 2 3 Heavy paper 92 to 130 g m Heavy Paper 1 3 Heavy paper 131 to 163 g m Heavy Paper 2 Transparency black and white printing only Transparency Label Labels Index Card Heavy Paper 2 Envelope Envelope Envelope ...

Page 153: ...oblems and so on specify the other setting to print Output paper curls Residual images appear on non printed areas The toner does not fix onto paper well and the printing comes out faint 8 Specify the other printing preferences as needed Useful Printing Functions describes the printing procedures that use the various printing functions Make full use of the functions of this printer NOTE For detail...

Page 154: ...ize in the printer driver previously Registering a Custom Paper Size About the contents specified in Basic Printing Procedure The specified settings apply only to data to be printed from the same application Exiting the application resets the changed settings to the default settings For details on the procedure for changing the default values for printing preferences see Changing the Default Value...

Page 155: ...ist and then double click the option you would like information on Search sheet Enter an arbitrary word or phrase to search the topic Enter the word or phrase in Type in the word s to search for and click List Topics Double click a sheet dialog box and others for your desired option in the listed topics 2 Topic pane The setting list are displayed for each sheet or dialog box Click the desired opti...

Page 156: ...㻝㻡㻢㻌㻛㻌㻟㻠㻟 ...

Page 157: ...u can cancel print jobs on the print server Selecting and Canceling a Print Job When printing multiple jobs you can select a job and cancel it using the print queue a function of Windows Canceling a Job Being Printed with One Click You can cancel a job currently being printed with one click from the Printer Status Window Canceling a Job 㻝㻡㻣㻌㻛㻌㻟㻠㻟 ...

Page 158: ...select the printer name 2 Click Print Queue When displaying from the printer folder 1 Open the printer folder Basic Operations Various Information for Windows 2 Double click the icon for this printer 2 Right click the job that you want to cancel then select Cancel from the pop up menu Selecting and Canceling a Print Job 㻝㻡㻤㻌㻛㻌㻟㻠㻟 ...

Page 159: ...the print server environment all print jobs are displayed on the print server NOTE For details on the print queue See Windows Help 3 Clicking Yes cancels the print job If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing 㻝㻡㻥㻌㻛㻌㻟㻠㻟 ...

Page 160: ... Job cancels the print job If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing You cannot cancel another user s job For the print server environment you can cancel print jobs on the print server Canceling a Job Being Printed with One Click 㻝㻢㻜㻌㻛㻌㻟㻠㻟 ...

Page 161: ...g the Printer Status Window Printer Status Window The Printer Status Window shows the current printer status with messages animations and icons If you find any problems with the printer check the Printer Status Window Checking the Printer Status 㻝㻢㻝㻌㻛㻌㻟㻠㻟 ...

Page 162: ...aper or Index Card Printing on Transparencies Black and White Printing Only Printing on Labels Printing on Envelopes Printing on Coated Paper Printing on Custom Size Paper Paper Loading Orientation Printing on Various Types of Paper 㻝㻢㻞㻌㻛㻌㻟㻠㻟 ...

Page 163: ...hen using custom paper sizes You need to register the custom paper sizes in the printer driver previously Registering a Custom Paper Size Loading paper Load paper in the multi purpose tray Loading Paper Printing from an application After loading paper perform printing Basic Printing Procedure The print speed drops when printing on heavy paper 92 to 163 g m or Index Card The print speed drops when ...

Page 164: ...hey are not fanned enough multiple sheets of paper may be fed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality Printing from an application After loading transparencies perfor...

Page 165: ...zes You need to register the custom paper sizes in the printer driver previously Registering a Custom Paper Size Loading labels Load labels in the multi purpose tray Loading Paper Precautions when loading labels Fan the labels thoroughly and then align the edges before loading them If they are not fanned enough multiple sheets of paper may be fed at once causing paper jams Take care not to mark or...

Page 166: ...ve on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Loading envelopes Load envelopes in the multi purpose tray Loading Paper Precautions when loading envelopes Load envelopes in the correct orientation as follows Feeding direction Before loading envelopes align them as follows 1 Place the stack of envelopes ...

Page 167: ...urls as shown in the figure envelopes on a flat surface Printing from an application After loading envelopes perform printing Basic Printing Procedure Do not print on the reverse side glued side of envelopes The print speed drops when printing on envelopes When envelopes are printed they may be creased 㻝㻢㻣㻌㻛㻌㻟㻠㻟 ...

Page 168: ... tray Loading Paper Precautions when loading coated paper Fan the paper stack thoroughly and then align the edges before loading them If they are not fanned enough multiple sheets of paper may be fed at once causing paper jams When fanning or aligning coated paper try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of coated paper with f...

Page 169: ...per size If printing custom size paper you need to register the custom paper size in the printer driver previously Registering a Custom Paper Size Printing from an application After loading custom size paper perform printing Basic Printing Procedure The print speed drops when printing on heavy paper 92 to 163 g m The print speed drops when printing on 92 to 100 g m2 paper if Paper Type is set to H...

Page 170: ...ormation for Windows 2 Right click the icon for this printer then select Printing Preferences from the pop up menu 3 Display the Custom Paper Size Settings dialog box 1 Display the Page Setup sheet 2 Click Custom Paper Size Registering a Custom Paper Size 㻝㻣㻜㻌㻛㻌㻟㻠㻟 ...

Page 171: ... and width of the custom paper size Height Width Specify the custom paper size in portrait orientation Height Width within user definable sizes 5 Register the custom paper size 1 Click Register The number of custom paper sizes that you can add depends on the system environment 2 Confirm that the registered custom paper size is added to Paper List 3 Click OK For details on the basic printing proced...

Page 172: ...per size Portrait orientation A5 paper size Landscape orientation With the printing side facing up With the printing side facing up You can specify the feeding direction of the paper orientation for A5 size paper in Feed A5 from Short Edge in the Paper Source sheet in the printer driver The default values for settings are feeding paper from long edge landscape orientation Printing speed drops by f...

Page 173: ... the Printing Date and so on Printing a Color Document in Black and White Combining Data before Printing Changing the Output Method According to the Print Data or Number of Copies Adjusting the Image Quality or Colors Registering the Printing Preferences Changing the Default Values for Printing Preferences Saving Frequently Used Printing Preferences Adding Editing Deleting a Profile Useful Printin...

Page 174: ... the application you are using 1 Select Print from the File menu in the application 2 Select this printer and then click Properties or Preferences Displaying from the printer folder Basic Operations Various Information for Windows Printing preferences screen You can change the default values for printing preferences which apply to all data How to display Right click the icon for this printer then ...

Page 175: ...gs See Help How to Use Help About the sheets displayed by Windows The following sheets are displayed by Windows For more details see Windows Help General sheet Sharing sheet Ports sheet Advanced sheet Color Management sheet Security sheet About the printer driver The functions of the printer driver may be changed due to upgrade 㻝㻣㻡㻌㻛㻌㻟㻠㻟 ...

Page 176: ...ng to the paper size 1 Display the Page Setup sheet 2 Select the page size of the document created by an application 3 Select the size of the paper loaded in the paper source If you select a different paper size from Page Size the print data will be automatically enlarged or reduced When printing with arbitrary scaling 1 Display the Page Setup sheet 2 Select the Manual Scaling check box 3 Specify ...

Page 177: ...3 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻣㻣㻌㻛㻌㻟㻠㻟 ...

Page 178: ...ide a function to print a document as a collated set of copies Do not use this function when printing multiple pages on one sheet The document may not be printed properly 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Specify the setting for Page Layout 1 Display the Page Setup sheet 2 Select the number of pages to be printed on one sheet If you cannot specify t...

Page 179: ... can also specify a page layout by clicking within the document image on Preview when is selected Using Preview to be able to specify is 2 on 1 and 4 on 1 only 3 Specify the page order layout on paper 4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻣㻥㻌㻛㻌㻟㻠㻟 ...

Page 180: ...together 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Specify the setting for poster printing 1 Display the Page Setup sheet 2 Select Poster N x N N 2 3 4 from Page Layout If you cannot specify the setting The Printer Driver Settings Cannot Be Changed 3 Click OK Printing an Image Larger than A4 Poster Printing 㻝㻤㻜㻌㻛㻌㻟㻠㻟 ...

Page 181: ...For details on the basic printing procedure see Basic Printing Procedure 㻝㻤㻝㻌㻛㻌㻟㻠㻟 ...

Page 182: ...driver Displaying the Setting Screen 2 Select a watermark 1 Display the Page Setup sheet 2 Select the Watermark check box 3 Select the character string to be printed as a watermark When adding editing or deleting a watermark see Adding Editing or Deleting a Watermark If you cannot select the Watermark check box The Printer Driver Settings Cannot Be Changed Adding a Watermark to a Document to Be Pr...

Page 183: ...3 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻤㻟㻌㻛㻌㻟㻠㻟 ...

Page 184: ... 3 Click Edit Watermark If you cannot select the Watermark check box The Printer Driver Settings Cannot Be Changed 2 Add edit or delete a watermark When adding a watermark 1 Click Add 2 Specify each setting For more details on each setting see Help How to Use Help Adding Editing or Deleting a Watermark 㻝㻤㻠㻌㻛㻌㻟㻠㻟 ...

Page 185: ... default watermarks For more details on each setting see Help How to Use Help When deleting a watermark 1 Select a watermark you want to delete from Watermark List 2 Click Delete You cannot delete the default watermarks or a watermark which is being selected in the setting screen of the printer driver 3 Click Yes 㻝㻤㻡㻌㻛㻌㻟㻠㻟 ...

Page 186: ...3 Click OK Then the Page Setup sheet reappears 㻝㻤㻢㻌㻛㻌㻟㻠㻟 ...

Page 187: ... Displaying the Setting Screen 2 Display the Page Options dialog box 1 Display the Page Setup sheet 2 Click Page Options If you cannot click Page Options The Printer Driver Settings Cannot Be Changed 3 Specify the settings for borders the printing date and so on 1 Specify each setting Printing Borders the Printing Date and so on 㻝㻤㻣㻌㻛㻌㻟㻠㻟 ...

Page 188: ...For more details on each setting see Help How to Use Help 2 Click OK Then the Page Setup sheet reappears 4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻤㻤㻌㻛㻌㻟㻠㻟 ...

Page 189: ...en of the printer driver Displaying the Setting Screen 2 Specify the setting for Color Mode 1 Display the Quality sheet 2 Select Black and White NOTE Using Preview to specify the setting You can also specify the setting by clicking the button on Preview in the Page Setup sheet the Finishing sheet and the Paper Source sheet Auto Color B W Printing a Color Document in Black and White 㻝㻤㻥㻌㻛㻌㻟㻠㻟 ...

Page 190: ... Black and White Color 3 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻥㻜㻌㻛㻌㻟㻠㻟 ...

Page 191: ...ferent applications You can also preview the print data 1 Display the setting screen of the printer driver from an application Displaying the Setting Screen 2 Select Edit and Preview from Output Method If you cannot select Edit and Preview The Printer Driver Settings Cannot Be Changed 3 Click OK 4 Combining Data before Printing 㻝㻥㻝㻌㻛㻌㻟㻠㻟 ...

Page 192: ...PageComposer dialog box when performing printing Set Output Method to Edit and Preview as a default value for printing preferences and then select the Lock check box For details on the procedure for changing the default values for printing preferences see Changing the Default Values for Printing Preferences 6 Repeat Step 1 to 5 to combine the desired data 7 Combine the print data 1 Select the prin...

Page 193: ...and then click OK 8 Perform the following procedure 1 Enter the name of the combined print data 2 Click Combine 9 Print the combined print data 1 Select the combined print data 2 Select Print from the File menu Then the printer starts printing 㻝㻥㻟㻌㻛㻌㻟㻠㻟 ...

Page 194: ...d the print data is deleted from Canon PageComposer The print data is also deleted if Canon PageComposer is closed without printing the print data For more details on Canon PageComposer See Help for Canon PageComposer Help is displayed by clicking Help in the Help menu 㻝㻥㻠㻌㻛㻌㻟㻠㻟 ...

Page 195: ...th Different Orientations in the Same Data Printing with a Gutter Selecting the Paper Output Method Printing with the Page 180 Degrees Rotated Changing the Output Method According to the Print Data or Number of Copies 㻝㻥㻡㻌㻛㻌㻟㻠㻟 ...

Page 196: ...ing the Setting Screen 2 Perform the following procedure 1 Display the Finishing sheet 2 Select the Print in Different Orientations check box 3 Specify the paper alignment and gutter settings for output 1 Click Details 2 Specify each setting For more details on each setting see Help How to Use Help 3 Click OK Then the Finishing sheet reappears Printing Data with Different Orientations in the Same ...

Page 197: ...4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻥㻣㻌㻛㻌㻟㻠㻟 ...

Page 198: ...ce the image size to fit the remaining space 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Perform the following procedure 1 Display the Finishing sheet 2 Select an edge on which the gutter is to be located NOTE Using Preview to specify the setting You can also specify the gutter by clicking an edge of the document image on Preview when is selected Printing wit...

Page 199: ...Gutter 2 Specify each setting For more details on each setting see Help How to Use Help 3 Click OK Then the Finishing sheet reappears 4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻝㻥㻥㻌㻛㻌㻟㻠㻟 ...

Page 200: ...uts of a complete job are collated 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Specify the setting for Finishing 1 Display the Finishing sheet 2 Select a paper output method NOTE Using Preview to specify the setting You can also specify a paper output method by right clicking on Preview when is selected Selecting the Paper Output Method 㻞㻜㻜㻌㻛㻌㻟㻠㻟 ...

Page 201: ...3 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻞㻜㻝㻌㻛㻌㻟㻠㻟 ...

Page 202: ... that can be fed only in specific orientations 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Display the Advanced Settings dialog box 1 Display the Finishing sheet 2 Click Advanced Settings 3 Specify the setting for Rotate Print Data 180 Degrees 1 Select Rotate Print Data 180 Degrees 2 Select On 3 Click OK Then the Finishing sheet reappears Printing with the Pa...

Page 203: ...4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻞㻜㻟㻌㻛㻌㻟㻠㻟 ...

Page 204: ...te for Particular Print Data Correcting Rough Textured Images Adjusting the Toner Density Printing with Brightness and Contrast Adjusted Adjusting the Color Matching the Color with the Screen Adjusting the Image Quality or Colors 㻞㻜㻠㻌㻛㻌㻟㻠㻟 ...

Page 205: ...f the printer driver Displaying the Setting Screen 2 Specify the setting for Objective 1 Display the Quality sheet 2 Select the appropriate mode for the contents of the document Selecting each mode displays a comment on the mode under the list If you want to change the printing preferences for the selected mode to meet your needs click Advanced Settings 3 Click OK For details on the basic printing...

Page 206: ...ind of low resolution image data 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Display the Advanced Settings dialog box 1 Display the Quality sheet 2 Click Advanced Settings 3 Specify the setting for image correction 1 Select Enable Image Correction 2 Select On 3 Click OK Then the Quality sheet reappears Correcting Rough Textured Images 㻞㻜㻢㻌㻛㻌㻟㻠㻟 ...

Page 207: ...4 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻞㻜㻣㻌㻛㻌㻟㻠㻟 ...

Page 208: ...the printer driver Displaying the Setting Screen 2 Display the Advanced Settings dialog box 1 Display the Quality sheet 2 Click Advanced Settings 3 Display the Toner Density Details dialog box 1 Select Toner Density 2 Select Adjust 3 Click Details Adjusting the Toner Density 㻞㻜㻤㻌㻛㻌㻟㻠㻟 ...

Page 209: ...t the toner density of each color for each density range Adjusting the Toner Density of Each Color for Each Density Range 2 Click OK Then the Advanced Settings dialog box reappears 5 Click OK Then the Quality sheet reappears 6 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻞㻜㻥㻌㻛㻌㻟㻠㻟 ...

Page 210: ...t of the colors that you want to adjust 2 Adjust the density by dragging the slider of each density range horizontally 3 Click OK Then the Toner Density Details dialog box reappears Adjusting example of each density range Example Cyan High Medium Adjusting the Toner Density of Each Color for Each Density Range 㻞㻝㻜㻌㻛㻌㻟㻠㻟 ...

Page 211: ... Low 㻞㻝㻝㻌㻛㻌㻟㻠㻟 ...

Page 212: ...Display the Color Settings dialog box 1 Display the Quality sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 3 Adjust the brightness and contrast 1 Display the Color Adjustment sheet 2 Adjust the brightness and contrast by dragging the Brightness and Contrast sliders Printing with Brightness and Contrast Adjusted 㻞㻝㻞㻌㻛㻌㻟㻠㻟 ...

Page 213: ...4 Click OK Then the Quality sheet reappears 5 Click OK For details on the basic printing procedure see Basic Printing Procedure 㻞㻝㻟㻌㻛㻌㻟㻠㻟 ...

Page 214: ...n the colors have changed and the data is not printed in the correct colors specified colors Adjusting Color Calibration 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Display the Color Settings dialog box 1 Display the Quality sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 3 Adjust the color Adjusting the Color 㻞㻝㻠㻌㻛㻌㻟㻠㻟 ...

Page 215: ... of each color around the Adjustment Grid the color is deepened by one increment Click any desired color on the Adjustment Grid Preview Image is moved to the position you clicked Drag Preview Image onto the desired color NOTE Confirm Preview Image position by values You can confirm the position of Preview Image by the X horizontal and Y vertical values for Adjusted Position The central position is...

Page 216: ...he printout to more closely match the color you see on the screen You can also correct the colors by adjusting brightness without performing matching 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Display the Color Settings dialog box 1 Display the Quality sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 3 Operation procedure varies depe...

Page 217: ...t parts of the image data Use this option when the printout result is brighter than the original image or when you want to change the brightness of the image Using the Matching Function to Correct Color 1 Specify the setting for Matching Mode 1 Display the Matching sheet 2 Select Driver Matching Mode 2 Specify the setting for Matching Method 1 Set Matching Method to Perceptual Monitor Color Matche...

Page 218: ... For details on the basic printing procedure see Basic Printing Procedure Correcting Color by Adjusting Brightness Gamma Adjustment 1 Specify the setting for Matching Mode 1 Display the Matching sheet 2 Select Gamma Adjustment 2 Specify the setting for Gamma Adjustment 1 Select a value for gamma The larger the number is the darker in color the data is printed 2 Click OK Then the Quality sheet reap...

Page 219: ...h time you print by changing the default values for Page Layout Saving Frequently Used Printing Preferences Adding Editing Deleting a Profile You can save frequently used multiple printing preferences as Profiles You can perform printing with the registered settings by only selecting the desired Profile Also some settings that support various jobs are registered as the default Profiles Registering...

Page 220: ...Page Setup Finishing Paper Source and Quality sheets The settings changed here become the default values For more details on the settings see Help How to Use Help IMPORTANT The setting options that are not being changed the default values The default values in the settings for Sample Type in the Quality Color Settings Color Adjustment sheet are not changed Changing the Default Values for Printing ...

Page 221: ...4 Confirm the settings then click OK ĺ The printer folder reappears 㻞㻞㻝㻌㻛㻌㻟㻠㻟 ...

Page 222: ...gs see Help How to Use Help IMPORTANT The setting options that are not adding to a Profile The settings for the following options are not added to a Profile Sheet Dialog Box Option Quality sheet Advanced Settings dialog box Color Halftones B W Halftones Use Pure Black Quality Color Settings Color Adjustment sheet Sample Type 3 Click Add If you cannot click Add Profiles Cannot Be Selected or Edited...

Page 223: ...x You can check the current printer driver settings 5 Click OK to register the Profile ĺ The setting screen of the printer driver reappears Make sure that the name of the added Profile is in Profile For details on the procedure for using a Profile see Selecting a Profile Editing an Added Profile You can change information about an added Profile or export a Profile as a file 1 Display the setting s...

Page 224: ...rmation about a Profile For more details on the settings see Help How to Use Help 4 Click OK ĺ The setting screen of the printer driver reappears Deleting an Added Profile 1 Display the setting screen of the printer driver Displaying the Setting Screen 2 Click Edit 㻞㻞㻠㻌㻛㻌㻟㻠㻟 ...

Page 225: ...te a Profile 1 Select a Profile you want to delete 2 Click Delete You cannot delete the default Profiles or a Profile which is being selected in the setting screen of the printer driver 3 Click Yes 4 Click OK ĺ The setting screen of the printer driver reappears 㻞㻞㻡㻌㻛㻌㻟㻠㻟 ...

Page 226: ...ot select a Profile Profiles Cannot Be Selected or Edited NOTE When selecting Default Settings Reset all the settings to the default values other than the following options Sheet Dialog Box Option Quality sheet Advanced Settings dialog box Color Halftones B W Halftones Use Pure Black Quality Color Settings Color Adjustment sheet Sample Type 3 Click OK For details on the basic printing procedure se...

Page 227: ...ironment Configuring the Print Server Checking the Settings of Your Network Installation on Clients Installing from the Printer Folder Installing from Windows Explorer Using the Printer in the Print Server Environment 㻞㻞㻣㻌㻛㻌㻟㻠㻟 ...

Page 228: ...llowing tasks If your computer is the print server 1 Install the printer driver Installing the Printer Driver If the printer driver is already installed you do not need to install it 2 Configure the print server Configuring the Print Server If your computer is a client computer Install the printer driver There are two ways to install the printer driver on client computers Local installation and do...

Page 229: ...it operating systems is running is not supported due to the Windows restriction Windows 2000 Windows XP on which no service pack or SP1 is installed Windows Server 2003 on which no service pack is installed If you download and install the printer driver on any of the above 32 bit operating systems you may fail to install the driver and may not be able to open the printing preferences dialog box 㻞㻞...

Page 230: ... the pop up menu 1 Right click the icon for this printer and then select Printer properties from the pop up menu 2 Display the Sharing sheet 3 Perform the following procedure Select Share as Change Share name as needed Select Share this printer Change Share name as needed Select the Share this printer check box Change Share name as needed Do not use spaces or special characters for the share name ...

Page 231: ...lick Additional Drivers If CD ROM Setup appears click Exit NOTE When updating an additional driver replacement driver Perform the following procedure 1 Uninstall the printer driver on the print server Uninstalling the Printer Driver 2 Install the new printer driver on the print server Installing the Printer Driver 3 Reinstall the additional driver 5 Select the additional driver 1 Select the additi...

Page 232: ... and Server 2008 Select the check box for x86 in the Processor column If you are not sure whether you are using a 32 bit operating system or 64 bit operating system Windows Vista 7 and Server 2008 Basic Operations Various Information for Windows 6 Click Browse 7 Open the folder in which the printer driver is included If a 32 bit operating system is running on the print server Open the folders in t...

Page 233: ...ditional driver ĺ Wait a moment until the Sharing sheet automatically reappears It may take a long time to install the additional driver If the User Account Control dialog box appears Click Yes 10 Click Close or OK When the following screen appears you can remove the CD ROM 㻞㻟㻟㻌㻛㻌㻟㻠㻟 ...

Page 234: ...r it using the following procedure Select Not shared in the Sharing sheet Select Do not share this printer in the Sharing sheet Clear the Share this printer check box in the Sharing sheet If Change sharing options appears click Change sharing options If the User Account Control dialog box appears click Continue 㻞㻟㻠㻌㻛㻌㻟㻠㻟 ...

Page 235: ...N 9LHZ QHWZRUN VWDWXV DQG WDVNV ĺ 0DQDJH QHWZRUN connections URP WKH 6WDUW PHQX VHOHFW RQWURO 3DQHO DQG WKHQ FOLFN 9LHZ QHWZRUN VWDWXV DQG WDVNV ĺ KDQJH DGDSWHU VHWWLQJV URP WKH 6WDUW PHQX VHOHFW RQWURO 3DQHO ĺ 1HWZRUN RQQHFWLRQV ĺ RFDO UHD RQQHFWLRQ From the Start menu select Control Panel double click Network and Sharing Center and then click Manage network connections 2 Display the Local Area C...

Page 236: ... Microsoft Networks check box is selected If the check box is not selected select it 2 Click OK NOTE If you are using Windows XP You cannot configure the print server with the operating system default settings the settings immediately after installation Before configuring the print server run Network Setup Wizard to enable the printer sharing settings For more details see Windows Help 㻞㻟㻢㻌㻛㻌㻟㻠㻟 ...

Page 237: ...lder Installing from Windows Explorer NOTE Precautions when downloading and installing the printer driver If a 64 bit operating system is running on the print server the download installation for a client computer on which any of the following 32 bit operating systems is running is not supported due to the Windows restriction Windows 2000 Windows XP on which no service pack or SP1 is installed Win...

Page 238: ...erating system Windows Vista 7 and Server 2008 Windows XP and Server 2003 Windows 2000 Windows Vista 7 and Server 2008 1 Turn the computer on and then log on to Windows 2 Open the printer folder Basic Operations Various Information for Windows 3 Click Add a printer 4 Click Add a network wireless or Bluetooth printer Installing from the Printer Folder 㻞㻟㻤㻌㻛㻌㻟㻠㻟 ...

Page 239: ...5 Click The printer that I want isn t listed 6 Perform the following procedure 1 Select Select a shared printer by name 2 Click Next 7 Select a shared printer 㻞㻟㻥㻌㻛㻌㻟㻠㻟 ...

Page 240: ...s the print server name the computer name of the print server the printer name 8 Click Install driver If the User Account Control dialog box appears Click Yes or Continue 9 Click Next When Set as the default printer is displayed select whether or not to use the printer as the default printer Windows Vista and Server 2008 㻞㻠㻜㻌㻛㻌㻟㻠㻟 ...

Page 241: ...ct whether or not to use the printer as the default printer Windows 7 and Server 2008 R2 Windows XP and Server 2003 1 Turn the computer on and then log on to Windows 2 Open the printer folder Basic Operations Various Information for Windows 3 Display Add Printer Wizard Click Add a printer Double click Add Printer 㻞㻠㻝㻌㻛㻌㻟㻠㻟 ...

Page 242: ...lick Next 5 Select a printer type 1 Select A network printer or a printer attached to another computer 2 Click Next 6 Perform the following procedure 1 Select Connect to this printer 2 Click Next 㻞㻠㻞㻌㻛㻌㻟㻠㻟 ...

Page 243: ... in the message NOTE Specifying the network path directly Specify the network path as the print server name the computer name of the print server the printer name 8 When the following screen appears select whether or not to use this printer as the default printer 1 If you want to use the printer as the default printer select Yes 2 Click Next 㻞㻠㻟㻌㻛㻌㻟㻠㻟 ...

Page 244: ...9 Click Finish Windows 2000 1 Turn the computer on and then log on to Windows 2 Open the printer folder Basic Operations Various Information for Windows 3 Double click Add Printer 㻞㻠㻠㻌㻛㻌㻟㻠㻟 ...

Page 245: ...4 Click Next 5 Select a printer type 1 Select Network printer 2 Click Next 6 Perform the following procedure 1 Select Type the printer name or click Next to browse for a printer 2 Click Next 7 㻞㻠㻡㻌㻛㻌㻟㻠㻟 ...

Page 246: ...the network path directly Specify the network path as the print server name the computer name of the print server the printer name 8 Select whether or not to use the printer as the default printer 1 If you want to use the printer as the default printer select Yes 2 Click Next 9 Click Finish 㻞㻠㻢㻌㻛㻌㻟㻠㻟 ...

Page 247: ...3URJUDPV ĺ FFHVVRULHV ĺ LQGRZV SORUHU 3 Perform the following procedure 1 Select the print server from Network or My Network Places 2 Double click the shared printer icon or drag and drop the icon into the printer folder 4 Follow the on screen instructions to install the printer driver Installing from Windows Explorer 㻞㻠㻣㻌㻛㻌㻟㻠㻟 ...

Page 248: ...from the Printer Output Area The Adobe Type Manager ATM Font Cannot Be Used Driver Problems You Cannot Install the Printer Driver You Cannot Uninstall the Printer Driver The Printer Driver Settings Cannot Be Changed Profiles Cannot Be Selected or Edited Paper Jams Paper Jams Error Display Indicators on the Printer Are On Blinking A Message Appears in the Printer Status Window Printout Problems Poo...

Page 249: ...re Using the Printer by Direct Connection Printing Cannot Be Performed USB Connection If You Are Using the Printer in the Print Server Environment If your computer is the print server Printing Cannot Be Performed USB Connection If your computer is a client computer Printing Cannot Be Performed via the Print Server Printing Cannot Be Performed 㻞㻠㻥㻌㻛㻌㻟㻠㻟 ...

Page 250: ...er indicator on ON To Question 2 OFF Turn the printer ON Cannot be turned ON You Cannot Turn the Printer ON Question 2 Is the Toner indicator or the Paper indicator on blinking On Blinking Indicators on the Printer Are On Blinking Off Not blinking To Question 3 Question 3 Is the USB cable connected properly Try the following point Printing Cannot Be Performed USB Connection 㻞㻡㻜㻌㻛㻌㻟㻠㻟 ...

Page 251: ... Various Information for Windows Printable There is no problem with the printer and driver Check the printing preferences in the application Not printable To Question 5 Question 5 Is the port to be used selected correctly Basic Operations Various Information for Windows Selected To Question 6 Not selected Select the correct port The port to be used cannot be found Install the printer driver again ...

Page 252: ...all those unneeded Connect the USB cable to another USB port on your computer Connect the printer to another computer with a USB cable If printing does not work proceed to Question 8 Question 8 Install the printer driver again Uninstalling the Printer Driver Installing the Printer Driver If printing does not work proceed to Question 9 Question 9 Uninstall the USB class driver and then install the ...

Page 253: ...inter ON Question 2 Is the Toner indicator or the Paper indicator on blinking On Blinking Indicators on the Printer Are On Blinking Off Not blinking To Question 3 Question 3 Is the printer connected to the print server properly Connected To Question 4 Unconnected Connect the cable properly Connecting the Printer and Computer Question 4 Can your computer be connected to the print server or the shar...

Page 254: ...be performed from the print server If printing does not work proceed to Question 6 Question 6 Can you print a test page in Windows Basic Operations Various Information for Windows Printable There is no problem with the printer and driver Check the printing preferences in the application Not printable To Question 7 Question 7 Is the printer on the print server displayed on the network Basic Operati...

Page 255: ...RG WR WKH GRZQORDG LQVWDOODWLRQ LQVWDOOLQJ WKH SULQWHU GULYHU ZLWKRXW WKH 520 If you performed the download installation installing the printer driver without the CD ROM ĺ KDQJH WKH LQVWDOODWLRQ PHWKRG WR WKH ORFDO LQVWDOODWLRQ LQVWDOOLQJ WKH SULQWHU GULYHU ZLWK WKH 520 If printing does not work proceed to Question 9 Question 9 Can another client print Printable Make resident software invalid incl...

Page 256: ... the print server or printer Solution Ask your network administrator to change the user permissions Cause 5 Network discovery is not enabled Windows Vista 7 and Server 2008 Solution Perform the following procedure 1 From the Start menu select Control Panel 2 Click View network status and tasks 3 Set Network discovery to On 1 From the Start menu select Control Panel 2 Click View network status and ...

Page 257: ...rmation for Windows If the icon for this printer is not displayed Ask your network administrator about the problem If the icon for this printer is displayed You can install the printer driver by performing either of the following procedures and following the instructions on the screen Double clicking the icon for this printer Dragging and dropping the icon for this printer into the printer folder ...

Page 258: ...ions depending on the processing type of the print data Solution Performing the following procedure in the printer driver may be able to solve the problem 1 Display the Finishing sheet 2 Click Advanced Settings 3 Change the EMF Spooling setting When EMF Spooling is set to On the Printer Status Window may not be displayed automatically In this case display it manually For details on methods for dis...

Page 259: ... If the internal temperature of the printer has not decreased sufficiently the safety mechanism is reactivated and printing is paused temporarily When the inside temperature cools down sufficiently the printer resumes the normal printing speed The time until the safety mechanism activates or until the printer resumes the normal printing speed varies depending on the printer usage conditions The Pr...

Page 260: ...ension cord or multiple power strip Solution Plug the power plug directly into an AC power outlet Cause 3 The breakers have tripped Solution Reset the breakers on the switch board Cause 4 There is a break in the power cord Solution If the printer can be turned on after replacing the power cord with one that is of the same type then purchase a new power cord and replace the broken one You Cannot Tu...

Page 261: ...articularly when the room temperature is low Solution Although this is not a malfunction you can prevent the steam emission by replacing the paper with new paper in an unopened package Also store paper away from moisture Precautions for Paper Steam Is Emitted from the Printer Output Area 㻞㻢㻝㻌㻛㻌㻟㻠㻟 ...

Page 262: ...019A 05A Cause The printer does not support the Adobe Type Manager ATM font Solution Use a font which this printer supports The Adobe Type Manager ATM Font Cannot Be Used 㻞㻢㻞㻌㻛㻌㻟㻠㻟 ...

Page 263: ...Be Found The Shared Printer Cannot Be Accessed If the printer driver is not installed properly Perform the following procedure Solution 1 Install the printer driver again Uninstalling the Printer Driver Installing the Printer Driver Solution 2 Only when connecting with USB Uninstall the USB class driver and then install the printer driver again Uninstalling the USB Class Driver Uninstalling the Pr...

Page 264: ...lled Solution Perform the following procedure 1 Turn the printer OFF 2 Disconnect the USB cable 3 Connect the USB cable again 4 While the following screen appears turn the printer ON Cause 4 An inappropriate USB cable is being used Solution Use a USB cable that is appropriate for the USB interface environment of the printer and has the following symbol The following is the USB interface environmen...

Page 265: ...stalled the printer driver You may not be able to uninstall the printer driver successfully depending on your operating system In this case uninstall the printer driver using the following procedure 1 Open the printer folder Basic Operations Various Information for Windows 2 Right click the icon for this printer then select Remove device or Delete from the pop up menu 3 Click Yes If the User Accou...

Page 266: ...n appears click Exit If the AutoPlay dialog box appears Select Open folder to view files and then proceed to Step 4 2 Display Computer or My Computer Basic Operations Various Information for Windows 3 Right click the CD ROM icon then select Open from the pop up menu Starting the Uninstaller from the CD ROM 㻞㻢㻢㻌㻛㻌㻟㻠㻟 ...

Page 267: ...4 Open the folder in which the uninstaller is included For a 32 bit operating system Open the English 32bit MISC folders For a 64 bit operating system Open the English x64 MISC folders 㻞㻢㻣㻌㻛㻌㻟㻠㻟 ...

Page 268: ...5 Double click CNACBUN exe or CNACBUND exe If the User Account Control dialog box appears Click Yes or Continue For details on the uninstallation see Uninstalling the Printer Driver 㻞㻢㻤㻌㻛㻌㻟㻠㻟 ...

Page 269: ...ollowing procedure URP WKH 6WDUW PHQX VHOHFW 6HWWLQJV ĺ RQWURO 3DQHO DQG WKHQ GRXEOH FOLFN GG 5HPRYH 3URJUDPV From the Start menu select Control Panel and then click Add or Remove Programs From the Start menu select Control Panel and then click Uninstall a program URP WKH 6WDUW PHQX VHOHFW RQWURO 3DQHO ĺ GG RU 5HPRYH 3URJUDPV From the Start menu select Control Panel and then double click Programs ...

Page 270: ...Start menu select Control Panel 2 OLFN DUGZDUH DQG 6RXQG RU DUGZDUH ĺ HYLFH 0DQDJHU 1 URP WKH 6WDUW PHQX VHOHFW RQWURO 3DQHO ĺ 6 VWHP 2 OLFN WKH DUGZDUH WDE ĺ HYLFH 0DQDJHU 1 From the Start menu select Control Panel 2 Double click Device Manager If the User Account Control dialog box appears Click Yes or Continue 5 Double click Universal Serial Bus controllers 6 Right click USB Printing Support th...

Page 271: ...close the Device Manager dialog box If the USB class driver is under Other Devices Select the USB class driver which is displayed as Unknown device and then uninstall it 7 Click OK 8 Click to close the Device Manager dialog box 9 Disconnect the USB cable from the computer then restart Windows 㻞㻣㻝㻌㻛㻌㻟㻠㻟 ...

Page 272: ...the printer folder Basic Operations Various Information for Windows 2 Right click the icon for this printer and then select Printer properties or Properties from the pop up menu 3 Change the setting for Spooling at Host 1 Display the Device Settings sheet 2 Select Auto for Spooling at Host If you cannot change the setting You need administrative rights to change the setting Contact your system adm...

Page 273: ...4 Click OK 㻞㻣㻟㻌㻛㻌㻟㻠㻟 ...

Page 274: ...lowing procedure 1 Open the printer folder Basic Operations Various Information for Windows 2 Right click the icon for this printer and then select Printer properties or Properties from the pop up menu 3 Change the settings for Define Document Property 1 Display the Profile sheet 2 Select the Allow Profile Selection and Allow Setting Edition check boxes Profiles Cannot Be Selected or Edited 㻞㻣㻠㻌㻛㻌...

Page 275: ...If you cannot change the setting You need administrator rights to change the setting Contact your system administrator 4 Click OK 㻞㻣㻡㻌㻛㻌㻟㻠㻟 ...

Page 276: ...indow Remove the jammed paper for each area in display order of the message Message and clearance procedure Paper jam area 1 Clearing Paper Jams Multi purpose Tray 2 Clearing Paper Jams Output Area 3 Clearing Paper Jams Inside the Rear Cover If the Printer Status Window is not displayed Printer Status Window Paper Jams 㻞㻣㻢㻌㻛㻌㻟㻠㻟 ...

Page 277: ...nted will be deleted Do not remove the jammed paper forcefully Removing jammed paper with excess force may cause the paper to tear or damage the inside of the printer Remove the paper by pulling it gently If the paper is torn Remove all remaining pieces of paper Do not touch the transfer roller Print quality may deteriorate Attention Paper Jams 㻞㻣㻣㻌㻛㻌㻟㻠㻟 ...

Page 278: ...cedure for another area which is displayed in a message 3 Install the tray cover Next proceed to the procedure for clearing the paper jam which is occurred in another area displayed in the message 1 Clearing Paper Jams Multi purpose Tray 2 Clearing Paper Jams Output Area 3 Clearing Paper Jams Inside the Rear Cover Clearing Paper Jams Multi purpose Tray 㻞㻣㻤㻌㻛㻌㻟㻠㻟 ...

Page 279: ... procedure for another area which is displayed in a message Next proceed to the procedure for clearing the paper jam which is occurred in another area displayed in the message 1 Clearing Paper Jams Multi purpose Tray 2 Clearing Paper Jams Output Area 3 Clearing Paper Jams Inside the Rear Cover Clearing Paper Jams Output Area 㻞㻣㻥㻌㻛㻌㻟㻠㻟 ...

Page 280: ...ed paper 1 Hold both sides of the paper and slowly pull them down 2 Remove the paper by pulling it gently 3 Close the rear cover ĺ The paper jam message disappears and the printer is ready to print Clearing Paper Jams Inside the Rear Cover 㻞㻤㻜㻌㻛㻌㻟㻠㻟 ...

Page 281: ... the Printer Status Window Example Black Blinking The toner cartridges are in the replacement position 2 Paper Indicator On The printer is in the toner cartridge replacement mode 2 Blinking Paper needs to be checked Such as when paper runs out and when paper cannot be fed properly Reload the paper properly and then press the Paper key on the printer 3 3 Power Indicator On The printer is turned ON ...

Page 282: ...For details on the procedure for loading paper see Loading Paper 㻞㻤㻞㻌㻛㻌㻟㻠㻟 ...

Page 283: ...he Toner Cartridges Check the Printed Output Replace Toner Cartridges Cover Open No Drum Cartridge Paper Jam inside Printer Check the Drum Cartridge Calibration Error Replace Drum Cartridge Cleaning Required Updating Firmware Waiting for Cleaning Printer Not Ready Wrong Color Toner Cartridges Insufficient Memory Insufficient Disk Space Out of Paper or Paper Could Not be Fed No Toner Cartridge Chec...

Page 284: ...ect the LAN cable to the network adaptor Solution 2 Turn ON the printer and the network adaptor Cannot Communicate with Printer Cause 1 Because the bi directional communication function is not enabled the computer cannot communicate with the printer Solution Enable bi directional communication and restart the computer and printer Basic Operations Various Information for Windows Cause 2 The compute...

Page 285: ...ution 2 Cancel the print job and then print again Canceling a Job Cover Open Cause The top cover or rear cover is open Solution Close the top cover and rear cover Paper Jam inside Printer Cause A paper jam is occurring Solution Do not pull out the jammed paper forcefully but remove it following the procedure described in the e Manual Paper Jams Calibration Error Cause Calibration could not be fini...

Page 286: ...rong color toner cartridges are installed at the loading position for the displayed colors Solution Install the toner cartridges to the appropriate positions for each color Replacing the Toner Cartridge Insufficient Disk Space Cause The disk space on the computer or server is insufficient Solution Delete unnecessary files Click Resolve Error to resume printing after deleting the unnecessary files ...

Page 287: ...lve Error however as this may result in damage to the printer Cause 2 Print quality cannot be guaranteed due to the toner cartridges of the displayed colors reaching the end of their life and so on Solution Replace the toner cartridges with a new one Replacing the Toner Cartridge You can continue printing as is by clicking Resolve Error however print quality may deteriorate No Drum Cartridge Cause...

Page 288: ...at the Power indicator is off remove the packing material sheet and then turn it ON again Removing the Packing Materials Insufficient Memory Cause The memory on the computer or server is insufficient Solution Exit unnecessary applications Out of Paper or Paper Could Not be Fed Cause Paper ran out or could not be fed properly Solution Load the paper properly and then press the Paper key on the prin...

Page 289: ...lve Error or press the Paper key on the printer Loading Paper Start Cleaning Cause The printer is waiting for that the cleaning page is loaded Solution Load the cleaning page in the multi purpose tray with the printed side facing down and press the Paper key on the printer Performing Fixing Unit Cleaning 2 㻞㻤㻥㻌㻛㻌㻟㻠㻟 ...

Page 290: ... longer and then turn it ON again If the message does not reappear the printer is ready If the message reappears you need to request service Follow the procedure below and then contact your local authorized Canon dealer to request service 2 Note down the error code displayed in the Printer Status Window 3 Turn the printer OFF then disconnect the cables or cords from the printer When Service Error ...

Page 291: ... the power plug from the AC power outlet 5 Disconnect the cord from the printer 4 Contact your local authorized Canon dealer to request service When contacting your Canon dealer please report also the error code which you noted down in Step 2 If you are not sure what the problem is contact your local authorized Canon dealer 㻞㻥㻝㻌㻛㻌㻟㻠㻟 ...

Page 292: ...nted Transparencies Printing is faint is faded has a problem with color and so on The Overall Print Result Is Faint Printing Is Faded Colored Text Appears Blurred Data Is Not Printed in the Correct Color Specified Color Due to Out of Register Colors Thin Lines or Fill Patterns Are Not Printed with the Specified Colors or Do Not Appear At All Shaded Patterns Are Not Printed in the Correct Color Spe...

Page 293: ... on Paper NOTE Contacting your local authorized Canon dealer If a problem that is not indicated in the e Manual occurs if none of the suggested measures solve the problem or if you cannot determine the problem contact your local authorized Canon dealer When using the printer in a certain environment If you use the printer in a certain environment or print certain paper the data may not be printed ...

Page 294: ...n a high humidity environment the paper may curl as either of the following Side View Front View Solution 1 Perform the following procedure in the printer driver 1 Display the Paper Source sheet 2 Change the Paper Type setting as follows Current Setting Changed Setting Plain Paper ĺ Plain Paper L Plain Paper H ĺ Plain Paper Heavy Paper 1 ĺ Plain Paper H Heavy Paper 2 ĺ Heavy Paper 1 Envelope H ĺ E...

Page 295: ...dvanced Settings 3 Set Special Print Mode to Special Settings C3 If the problem is not improved specify Special Settings D2 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings D2 printing speed drops 㻞㻥㻡㻌㻛㻌㻟㻠㻟 ...

Page 296: ... a foreign object inside the printer Solution Remove the foreign object inside the printer Cause 5 Depending on the paper type or the operating environment especially in a high humidity environment the paper may be creased Solution 1 Perform the following procedure in the printer driver 1 Display the Paper Source sheet 2 Change the Paper Type setting as follows Current Setting Changed Setting Plai...

Page 297: ...he printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings D1 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings D1 toner fixation may deteriorate In this case do not specify Special Settings D1 Cause 7 When printing envelopes the envelopes m...

Page 298: ...ng on the operating environment especially in a high humidity environment Solution Clean the photosensitive drum of the printer Cleaning the Photosensitive Drum of the Printer Cause 2 The photosensitive drum of the printer is deteriorated Solution Replace the drum cartridge with a new one Drum Cartridge Replacement White Streaks Lines Appear 㻞㻥㻤㻌㻛㻌㻟㻠㻟 ...

Page 299: ...ts may appear on the images depending on the operating environment especially in a high humidity or low temperature environment Solution Clean the photosensitive drum of the printer Cleaning the Photosensitive Drum of the Printer Black Streaks Lines Smudge Marks or White Points Appear 㻞㻥㻥㻌㻛㻌㻟㻠㻟 ...

Page 300: ... shaped unevenness may appear Solution Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings J5 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings J5 unevenness or a phenomenon of Out of Register Color...

Page 301: ... described problems occur If you specify Special Settings J6 unevenness or a phenomenon of Out of Register Colors may occur on the overall printed images or the data may not be printed in the correct scaling factor the specified scaling factor In this case do not specify Special Settings J6 㻟㻜㻝㻌㻛㻌㻟㻠㻟 ...

Page 302: ...use 3 The photosensitive drum of the printer is deteriorated Solution Replace the drum cartridge with a new one Drum Cartridge Replacement Cause 4 Printed pages may have white specks depending on the application or data you use Solution Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Rendering Mode to Mode 2 Specifying Mode 2 may ...

Page 303: ...ollowing procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings G2 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings G2 curls on the printed paper may become large or unevenness may appear In this case do not specify Specia...

Page 304: ...019A 066 Perform the following procedure Cause The fixing roller is dirty Solution Clean the fixing roller Cleaning the Fixing Roller of the Printer The Printed Paper Has Smudge Marks 㻟㻜㻠㻌㻛㻌㻟㻠㻟 ...

Page 305: ...erform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings A5 If the problem is not solved specify Special Settings D7 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur When using paper that has been stored in an environment high in tempe...

Page 306: ...lowing procedure Cause The size of the print data was larger than that of the loaded paper Solution Check if the size of the print data matches that of the loaded paper The Back of the Printed Paper Has Smudge Marks 㻟㻜㻢㻌㻛㻌㻟㻠㻟 ...

Page 307: ... for the toner density is not appropriate Solution Adjust the toner density for printing to a lighter setting Adjusting the Toner Density Cause 2 The printer is exposed to direct sunlight or strong light Solution Move the printer Moving the Printer The Overall Print Result Is Dark 㻟㻜㻣㻌㻛㻌㻟㻠㻟 ...

Page 308: ...r L Plain Paper H ĺ Plain Paper Heavy Paper 1 ĺ Plain Paper H Heavy Paper 2 ĺ Heavy Paper 1 Envelope H ĺ Envelope Coated Paper 2 ĺ Coated Paper 1 Coated Paper 3 ĺ Coated Paper 2 If you change the settings the toner may not fix onto paper well and the printing may come out faint Solution 2 Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings ...

Page 309: ...cify Special Settings D1 Cause 4 Depending on the paper type images on a previous page may be printed faintly on continuous printing For example images on the fourth page are printed faintly on the fifth page Solution Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings D3 Normally use the printer...

Page 310: ...wing procedure Cause You print transparencies after printing paper other than transparency continuously Solution Wipe and remove the chipped paper with a soft cloth White Dust Is Attached to the Printed Transparencies 㻟㻝㻜㻌㻛㻌㻟㻠㻟 ...

Page 311: ...appropriate Solution Adjust the toner density for printing to a darker setting Adjusting the Toner Density Cause 2 Toner Save is enabled Solution Perform the following procedure in the printer driver 1 Display the Quality sheet 2 Click Advanced Settings 3 Set Toner Save to Off The Overall Print Result Is Faint 㻟㻝㻝㻌㻛㻌㻟㻠㻟 ...

Page 312: ...ecking the Consumables Status Toner Cartridge Replacement Cause 4 When coarse paper is used the toner does not fix onto paper well and the print may come out faint Solution Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings A6 Normally use the printer with Special Print Mode set to Off Change th...

Page 313: ...tion 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings B4 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur 㻟㻝㻟㻌㻛㻌㻟㻠㻟 ...

Page 314: ...sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 4 Display the Matching sheet 5 Set Matching Method to Perceptual Monitor Color Matched Cause 2 Colored text appears blurred due to a phenomenon of Out of Register Colors Solution Perform the described solutions in Data Is Not Printed in the Correct Color Specified Color Due to Out of Register Colors Colored Text Appears Blur...

Page 315: ...lution Replace the drum cartridge with a new one Drum Cartridge Replacement About Out of Register Colors Laser printers are manufactured with technology of high precision A phenomenon of Out of Register Colors may be slightly conspicuous depending on the print image Please note that this is due to the structure of laser printers and is not a printer malfunction If you mind a phenomenon of Out of R...

Page 316: ...If you specify Special Settings C4 printing speed drops 㻟㻝㻢㻌㻛㻌㻟㻠㻟 ...

Page 317: ...on Solution 2 Change the patterns in the application and print again See the instruction manual supplied with the application Cause 2 The colors may appear different depending on the halftone pattern Solution 1 Readjust to a darker color and print again See the instruction manual supplied with the application Solution 2 Reload paper to change the feeding direction then print again Thin Lines or Fi...

Page 318: ...n without specifying a shaded pattern in the application See the instruction manual supplied with the application Solution 2 Perform the following procedure in the printer driver 1 Display the Quality sheet 2 Click Advanced Settings 3 Set Color Halftones or B W Halftones to Gradation or Color Tone Shaded Patterns Are Not Printed in the Correct Color Specified Color 㻟㻝㻤㻌㻛㻌㻟㻠㻟 ...

Page 319: ...eck box 3 Click Color Settings 4 Display the Matching sheet 5 Set Matching Method to Perceptual Monitor Color Matched Solution 2 Perform the following procedure in the printer driver 1 Display the Quality sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 4 Display the Matching sheet 5 Select Gamma Adjustment in Matching Mode 6 Change the gamma value for Gamma The larger the...

Page 320: ...nter driver 1 Display the Quality sheet 2 Select the Manual Color Settings check box 3 Click Color Settings 4 Display the Matching sheet 5 Select Gamma Adjustment in Matching Mode 6 Change the gamma value for Gamma The larger the value is the darker in color the data is printed Fill Patterns and Borders Are Not Printed in the Correct Color Specified Color Even When the Same Color Is Specified for ...

Page 321: ... adjustments and corrections Correcting Rough Textured Images Adjusting the Toner Density Printing with Brightness and Contrast Adjusted Adjusting the Color Matching the Color with the Screen Adjusting Color Calibration Adjusting the Color and so on for Printing 㻟㻞㻝㻌㻛㻌㻟㻠㻟 ...

Page 322: ...inter driver 1 Display the Finishing sheet 2 Click Gutter 3 Set Gutter to 0 Cause 2 Top Margin and Paper Position in the application are not specified properly Solution Specify the settings for Top Margin and Paper Position in the application properly See the instruction manual supplied with the application The Printing Position Is Skewed 㻟㻞㻞㻌㻛㻌㻟㻠㻟 ...

Page 323: ...anual Scaling check box then specify an appropriate scale factor according to the paper size to be used Cause 2 The position of the paper is incorrect Solution Load the paper properly Loading Paper Cause 3 A document with no margins was printed Solution 1 Data is printed with a margin of 5 mm 10 mm for envelopes Provide a margin around the data Printable Area Solution 2 Perform the following proce...

Page 324: ... the Manual Scaling check box If the Manual Scaling check box is cleared the scale factor will be set according to Page Size and Output Size automatically Solution 2 Perform the following procedure in the printer driver 1 Display the Page Setup sheet 2 Select the Manual Scaling check box then specify an appropriate scale factor according to the paper size to be used Data Is Reduced and Printed 㻟㻞㻠...

Page 325: ...n is not specified properly Solution Specify the settings for Line Spacing or Lines Page in the application so that the data fits in one page and then print again See the instruction manual supplied with the application The Next Page Is Printed from Halfway across the Previous Page 㻟㻞㻡㻌㻛㻌㻟㻠㻟 ...

Page 326: ...ion Take the toner cartridges out of the printer pull out the sealing tape and reinstall the toner cartridges Replacing the Toner Cartridge Cause 2 Multiple sheets of paper are fed at a time Solution Fan the paper thoroughly and then align the edges of the stack properly on a hard flat surface Blank Paper Is Output Nothing Is Printed on the Paper 㻟㻞㻢㻌㻛㻌㻟㻠㻟 ...

Page 327: ...n Replace the drum cartridge with a new one Drum Cartridge Replacement Cause 2 A problem is occurring inside the printer Solution When Service Error is displayed in the Printer Status Window perform the solution using the procedure in When Service Error Is Displayed The Overall Surface of the Paper Is Printed in a Particular Color 㻟㻞㻣㻌㻛㻌㻟㻠㻟 ...

Page 328: ...r may be able to solve the problem 1 Display the Finishing sheet 2 Click Advanced Settings 3 Change the EMF Spooling setting When EMF Spooling is set to On the Printer Status Window may not be displayed automatically In this case display it manually For details on methods for displaying the Printer Status Window see Printer Status Window The Printout Is Different from What Is Displayed on Screen 㻟...

Page 329: ...the operating environment especially in a high humidity environment the flaps may stick to the body of the envelopes Solution Perform the following procedure in the printer driver 1 Display the Finishing sheet 2 Click Advanced Settings 3 Set Special Print Mode to Special Settings B5 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur...

Page 330: ...ing procedure Cause You are using paper which tends to be fed at a time Solution Fan the paper thoroughly and then align the edges of the stack properly on a hard flat surface Multiple Sheets of Paper Are Fed at a Time 㻟㻟㻜㻌㻛㻌㻟㻠㻟 ...

Page 331: ... Set Special Print Mode to Special Settings H2 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings H2 printing speed drops Printed Transparencies or Coated Paper Are Stuck Each Other or Printed Images Are Peeled Off 㻟㻟㻝㻌㻛㻌㻟㻠㻟 ...

Page 332: ... 3 Set Special Print Mode to Special Settings I1 Normally use the printer with Special Print Mode set to Off Change the settings only if the described problems occur If you specify Special Settings I1 printing speed drops Poor Print Quality Is Always Occurs at a Particular Position the Same Position on Paper 㻟㻟㻞㻌㻛㻌㻟㻠㻟 ...

Page 333: ...019A 071 Points to Make Full Use of the Printer Basic Operations Various Information for Windows For Windows 8 Users Appendix 㻟㻟㻟㻌㻛㻌㻟㻠㻟 ...

Page 334: ...Document to Be Printed Watermark Printing Being Particular About the Image Quality or Colors Adjusting the Image Quality or Colors Printer Status Window The Printer Status Window is software allows you to check the printer status specify the settings for the printer unit and so on The Printer Status Window is convenient because it simply notifies the printer status such as paper jams life of the t...

Page 335: ...en after inserting the CD ROM perform the following procedure The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using 1 From the Start menu select Run 2 Enter D English MInst exe 3 Click OK 1 Enter D English MInst exe in Search programs and files or Start Search under the Start menu 2 Press the ENTER key on the keyboard Checki...

Page 336: ...ating system 32 bit Operating System is displayed For a 64 bit operating system 64 bit Operating System is displayed Printing a Test Page in Windows You can check the operations of the printer driver by printing a test page in Windows 1 Load A4 paper in the multi purpose tray Loading Paper NOTE Open the auxiliary tray before printing 㻟㻟㻢㻌㻛㻌㻟㻠㻟 ...

Page 337: ...ing the Printer Folder 3 Right click the icon for this printer and then select Printer properties or Properties from the pop up menu 4 Print a test page 1 Display the General sheet 2 Click Print Test Page to print a test page 㻟㻟㻣㻌㻛㻌㻟㻠㻟 ...

Page 338: ...aying the Printer Folder 2 Right click the icon for this printer and then select Printer properties or Properties from the pop up menu 3 Check the bi directional communication 1 Display the Ports sheet 2 Check the Enable bidirectional support check box is selected 㻟㻟㻤㻌㻛㻌㻟㻠㻟 ...

Page 339: ...WKHU DUGZDUH ĺ 3ULQWHUV DQG D HV From the Start menu select Control Panel and then click Printer From the Start menu select Devices and Printers From the Start menu select Control Panel and then double click Printers Checking Printers in the Print Server 1 Display Windows Explorer URP WKH 6WDUW PHQX VHOHFW OO 3URJUDPV RU 3URJUDPV ĺ FFHVVRULHV ĺ LQGRZV SORUHU 2 Check printers in the print server 1 ...

Page 340: ... folder Displaying the Printer Folder 2 Right click the icon for this printer and then select Printer properties or Properties from the pop up menu 3 Check a port 1 Display the Ports sheet 2 Confirm the port is selected properly 㻟㻠㻜㻌㻛㻌㻟㻠㻟 ...

Page 341: ...㻟㻠㻝㻌㻛㻌㻟㻠㻟 ...

Page 342: ...CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SITES http www canon com Office Location...

Page 343: ...he contents described in this section carefully before using the printer Precautions for When Performing Procedures Be sure to switch to the desktop when performing the following procedures Installation and uninstallation of the printer driver Displaying the Printer Status Window Detailed settings of the printer driver However the settings that are specified in the desktop may not be reflected dep...

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