Canon iX6500 Series, Service Manual

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1-3. Service Call Error (by Cyclic Blinking of Alarm and Power LEDs) Troubleshooting
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink.
1) Check each point in "Check points & Solution," and perform the solution if it applies.
2) When no solution in "Check points & Solution" is effective, then replace the part listed under "Parts that are
likely to be faulty" one by one from the one most likely to be faulty. The parts are listed in the order of
likeliness to be faulty.
Cycles of
blinking of
Alarm and
Power LEDs
Error
Error
code
1) Check points & Solution
2) Parts that are
likely to be faulty
(listed in the order
of likeliness to be
faulty)
2 times Carriage error [5100] (1) Smearing or scratches on the carriage
slit film:
Clean the film using lint-free
paper.
(2) Foreign material that obstructs the
carriage movement:
Remove foreign material.
(3) Ink tank conditions:
Re-set the ink tanks.
(4) Cable connection:
- CR FFC (J500, J501, J502, etc.)
Re-connect the cables.
(5) Scratches or damages to the carriage
slit film:
Replace the timing slit strip film.
(6) Black debris around the carriage rail or
pressure roller:
Replace the carriage unit.
- Timing slit strip film
- Carriage unit
- Logic board ass'y
- Carriage motor
3 times Line feed error [6000] (1) Smearing or scratches on the LF slit
film:
Clean the LF slit film using lint-
free paper.
(2) Foreign material in the LF drive:
Remove foreign material.
(3) Cable connection
Re-connect the cables.
If any damage or breakage of the
cable is found, replace the cable.
(4) LF lock arm spring:
Attach the spring properly.
- Timing slit disk feed
film
- Timing sensor unit
- Paper feed roller
unit
- Logic board ass'y
- Paper feed motor
4 times Purge cam
sensor error [5C00] (1) Foreign material around the purge
drive system unit:
Remove foreign material.
(2) Cable connection:
- LF encoder cable
- Purge drive system
unit
- Logic board ass'y
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