Canon iX6500 Series Service Manual Download Page 9 | Manualshive

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Canon iX6500 Series Service Manual Download Page 9

14 times

Ink tank not
recognized.

[1684]

An incompatible ink tank is
installed (the ink tank LED is
turned off). Install the supported
ink tanks.

- Ink tank

[1750]

A non-supported ink tank is
installed (the ink tank LED is
turned off). Install the supported
ink tanks.

- Ink tank

15 times

Ink tank not
recognized.

[1682] A hardware error occurred in an

ink tank (the ink tank LED is
turned off). Replace the ink tank
(s).

- Ink tank

16 times

No ink (no raw
ink).

[1688] Replace the empty ink tank(s),

and close the top cover.
Printing with an empty ink tank
can damage the printer.
To continue printing without
replacing the ink tank(s), press
the Resume/Cancel button for 5
sec. or longer to disable the
function to detect the remaining
ink amount. After the operation,
it is recorded in the printer that
the function to detect the
remaining ink amount was
disabled.

- Ink tank
- Spur unit

5 / 52

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Summary of Contents for iX6500 Series

Page 1: ...echnical inaccuracies or typographical errors due to improvements or changes made to the product When changes are made to the contents of the manual Canon will release technical information when neces...

Page 2: ...s Refer to the graphics in the separate Parts Catalog iX6500 series Troubleshooting Identify the problem and handle it accordingly Repair When a part needs to be replaced see this section Adjustment S...

Page 3: ...reassembly 10 Cable wiring and connection 3 ADJUSTMENT SETTINGS 3 1 Adjustment 3 2 Adjustment and Maintenance in User Mode 3 3 Adjustment and Settings in Service Mode 1 Service mode operation procedur...

Page 4: ...5 APPENDIX 5 1 Customer Maintenance 5 2 Special Tools 5 3 Sensors 5 4 Serial Number Location 6 MACHINE TRANSPORTATION TABLE OF CONTENTS...

Page 5: ...n material from the following parts ASF unit PE sensor Paper guide unit Pressure roller unit Spur unit 2 Confirm that the paper guides are set properly 3 Confirm cable connection PE sensor cable Paper...

Page 6: ...ler cleaning 4 Replace the following item s Pressure roller unit if smearing is heavy Print head 1 when smearing is caused by the print head The back side of paper gets smeared 1 Clean the inside of t...

Page 7: ...y ASF unit Pressure roller unit 3 times Paper jam 1300 Remove the jammed paper and press the Resume Cancel button ASF unit Pressure roller unit 4 times Ink may have run out 1600 Replace the applicabl...

Page 8: ...hen perform the automatic print head alignment again Use plain paper If the alignment pattern was not printed properly faint printing etc perform print head cleaning then perform the print head alignm...

Page 9: ...ed in an ink tank the ink tank LED is turned off Replace the ink tank s Ink tank 16 times No ink no raw ink 1688 Replace the empty ink tank s and close the top cover Printing with an empty ink tank ca...

Page 10: ...ge movement Remove foreign material 3 Ink tank conditions Re set the ink tanks 4 Cable connection CR FFC J500 J501 J502 etc Re connect the cables 5 Scratches or damages to the carriage slit film Repla...

Page 11: ...mark or heat deformation is seen on the face surface or the mold replace the print head 2 Head contact pin condition of the carriage unit If the pin is bent or deformed replace the carriage unit 3 Ca...

Page 12: ...e purge drive system unit Remove foreign material 3 Ink absorber right beneath the purge drive system unit Confirm that the absorber stays in place and does not contact the unit 4 Foreign material aro...

Page 13: ...material in the drive switch area of the purge drive system unit Remove foreign material 2 Ink tank conditions Confirm that the ink tanks are seated properly and they do not interfere with the carriag...

Page 14: ...it 4 Ink absorber See 2 2 Disassembly Reassembly Procedures 2 Printer unit removal Ink absorber replacement for details In the service mode 1 Reset the ink absorber counter After the ink absorber coun...

Page 15: ...replacement See 3 3 Adjustment and Settings in Service Mode for details 2 Print the integrated inspection pattern Spur unit 1 Front panel cover L 2 Main case unit 3 Print unit 4 See 2 2 Disassembly Re...

Page 16: ...ews that fix the carriage upper rail to the main chassis or the 3 screws that fix the carriage rail to the main chassis mark the screw positions so that the carriage upper rail or carriage rail will b...

Page 17: ...0 series 1 External housing removal iX6500 series TABLE OF CONTENTS 1 Remove the access cover and the paper support no screws The access cover hinges are fitted into the main case While slightly pulli...

Page 18: ...3 Remove the front panel cover L no screws Slide the cover toward you from the front of the printer 4 Remove the main case 2 screws Lift the main case upward to separate it from the printer 14 52...

Page 19: ...5 Remove the panel cover unit R 1 screw 15 52...

Page 20: ...t from the bottom case 2 Disconnect the front cover switch and DC harnesses from the logic board and release the front cover switch harness from the holder 3 Release the ink sensor harness and the tem...

Page 21: ...4 Remove the printer unit 6 screws Lift the printer unit Specific screw location 17 52...

Page 22: ...hen the ink absorbers are replaced confirm that the replaced new absorbers fit in place securely and they do not lift After replacement of the ink absorbers reset the ink absorber counter value to zer...

Page 23: ...3 Board removal 1 Remove the logic board and main PCB chassis 5 screws 2 Remove the PE sensor board 4 screws 19 52...

Page 24: ...removal 1 Rotate the drive unit gear toward the back of the printer to unlock the carriage Slide the carriage to the left the opposite of the home position 1 Remove 1 screw from the left plate and 2 s...

Page 25: ...de release the spring and remove 3 screws then pull the chassis frontward 2 Remove the carriage cable cover and holder from the front chassis 3 On the main chassis mark the position of the carriage up...

Page 26: ...5 On the main chassis mark the positions of the screws that fix the carriage rail to the main chassis 3 points for each screw the left right and center 6 Remove the timing slit film Be cautious to kee...

Page 27: ...pring then remove the carriage belt Be cautious to keep it free from any grease 8 Remove 3 screws that fix the carriage rail to the main chassis and slowly put down the carriage rail 9 Remove the carr...

Page 28: ...front chassis 1 screw 2 From the left and right sides of the spur unit release the springs one spring each 3 On the both ends of the spur unit pull the hooks outward to release them from the platen u...

Page 29: ...4 Unlock the paper eject roller gear While raising the front of the platen unit remove the platen unit from the printer unit 25 52...

Page 30: ...system unit left plate removal 1 Remove the carriage motor cable and 4 screws from the purge drive system unit 2 Remove 3 screws from the switch system unit 3 Separate the main chassis from the switch...

Page 31: ...6 Connect the springs on each side of the spur holder to the switch system unit and the purge drive system unit respectively 7 Fix the pressure roller unit to the main chassis screw it to the right a...

Page 32: ...10 Cable wiring and connection 1 Logic board and spur unit 28 52...

Page 33: ...2 Switch system unit and PE sensor board 3 Bottom case and DC harness 2 2 Disassembly Reassembly Procedures 29 52...

Page 34: ...Notes on Servicing 2 Paper feed motor adjustment for details 5 min Automatic print head alignment To secure the dot placement accuracy At print head replacement At logic board replacement When print...

Page 35: ...rection pattern 2 According to the printed pattern set the correction value in the LF EJECT Correction section 5 min Carriage rail position adjustment To set the carriage rail to the original position...

Page 36: ...n necessary Automatic print head alignment Perform from the printer driver Maintenance tab or via the Resume Cancel button Set a sheet of plain paper A4 or Letter in the rear tray If the automatic pri...

Page 37: ...elease the ON button Each time the Resume Cancel button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green iv When the Power LED lights in green the printer is re...

Page 38: ...2 Service Tool functions Service Tool screen Version 2 000 34 52...

Page 39: ...35 52...

Page 40: ...nd click OK 1 sheet of A4 or Letter sized paper The same pattern as the one in the user mode is printed 4 Integration Integrated inspection pattern print Paper 1 sheet of A3 or Ledger sized paper will...

Page 41: ...correction Not used 13 CD R Correction Disc label print position correction X and Y direction Not used 14 Print LF EJECT Correction LF Eject correction pattern print Perform LF Eject correction only w...

Page 42: ...is displayed on the screen 3 In the printout determine the Pattern No in which streaks or lines are the least noticeable for the LF check pattern and the Eject check pattern respectively LF Pattern No...

Page 43: ...in the service mode using the Service Tool In the Ink Absorber Counter section of the Service Tool select Main from the Absorber pull down menu From the Counter Value pull down menu select the value i...

Page 44: ...riage rail The surface where the carriage unit slides 2 Floil KG107A 240 to 280 3 Carriage rail The surface where the carriage unit slides 3 Floil KG107A 240 to 280 4 Carriage upper rail The surface w...

Page 45: ...check pattern is not printed properly the print head may be faulty Perform troubleshooting while referring to the Print Head Workshop Manual or the Print Head Service Manual 1 4 Troubleshooting 2 Pape...

Page 46: ...the main chassis Before removing the screws from the carriage upper rail and carriage rail put a mark on the main chassis to indicate the rail position After replacing the carriage return the carriag...

Page 47: ...mation and check the D ink absorber counter and DF ink absorber life values Step 1 Is D 80 or more Yes 80 or more Replace the ink absorber No less than 80 Proceed to Step 2 Step 2 Is DF 24 or more No...

Page 48: ...m case and attach it to the replaced new one The rating label is given to each printer unit respectively thus the label of one unit is valid only for that unit For this reason the label is not availab...

Page 49: ...n pattern print Check point The pattern must be printed properly Communication with a connected PC Check point Via USB connection to the PC printing from the PC must be performed properly paper feedin...

Page 50: ...4 2 Integrated Inspection Pattern Print Print sample 46 52...

Page 51: ...4 3 Ink Absorber Counter Value Print Print sample 4 VERIFICATION AFTER REPAIR 47 52...

Page 52: ...tions PC printer driver 1 min Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning To improve nozzle conditions PC printer driver 2 min Ink tank replac...

Page 53: ...ng operation and paper feeding from the rear tray APP sensor error APP position error 6 LF encoder sensor Detects the amount of rotation of the LF encoder LF position error Uneven printing 7 Temperatu...

Page 54: ...50 52...

Page 55: ...5 4 Serial Number Location On the inner guide over the upper portion of the spur holder visible when the top cover is opened When the printer power is OFF When the printer power is ON 5 APPENDIX 51 52...

Page 56: ...n place See Caution 2 below If the print head must be removed from the printer and transported alone attach the protective cap used when the packing was opened to the print head to protect the print h...

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