1-2. Operator Call Error (by Alarm LED Lit in Orange) Troubleshooting
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and messages are displayed on the
printer driver Status Monitor.
2. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error
record" area in EEPROM information print.
Buttons valid when an operator call error occurs:
1. ON button: To turn the printer off and on again.
2. Resume/Cancel button: To cancel the job at error occurrence, and to clear the error.
Cycles of
blinking
of Alarm
LED
Error
Error
code
1) Check points
2) Parts that are likely to be
faulty
2 times
No paper in the
rear tray.
[1000]
Set the paper in the rear tray, and
press the Resume/Cancel button.
If the error is not cleared,
confirm that no foreign material
is inside the paper feed slot.
- PE sensor board ass'y
- ASF unit
- Pressure roller unit
3 times
Paper jam.
[1300]
Remove the jammed paper and
press the Resume/Cancel button.
- ASF unit
- Pressure roller unit
4 times
Ink may have run
out.
[1600]
Replace the applicable ink tank,
or press the Resume/Cancel
button to clear the error without
ink tank replacement. When the
error is cleared by pressing the
Resume/Cancel button, ink may
run out during printing.
- Spur unit
Ink tank not
installed.
[1660]
Install the applicable ink tank(s)
properly, and confirm that the
LED's of all the ink tanks light
red.
- Ink tank
- Carriage unit
5 times
Print head not
installed, or not
properly installed.
[1401]
Install the print head properly.
If the error is not cleared,
confirm that the print head
contact pins of the carriage are
not bent.
- Print head
- Carriage unit
Faulty print head
ID.
Re-set the print head. If the error
is not cleared, the print head may
be defective. Replace the print
head. If the error is not cleared,
confirm that the print head
contact pins of the carriage are
not bent.
- Print head
- Carriage unit
Print head
temperature sensor
error.
[1403]
Faulty EEPROM
data of the print
[1405]
3 / 52
Summary of Contents for iX6500 Series
Page 19: ...5 Remove the panel cover unit R 1 screw 15 52...
Page 21: ...4 Remove the printer unit 6 screws Lift the printer unit Specific screw location 17 52...
Page 32: ...10 Cable wiring and connection 1 Logic board and spur unit 28 52...
Page 38: ...2 Service Tool functions Service Tool screen Version 2 000 34 52...
Page 39: ...35 52...
Page 50: ...4 2 Integrated Inspection Pattern Print Print sample 46 52...
Page 51: ...4 3 Ink Absorber Counter Value Print Print sample 4 VERIFICATION AFTER REPAIR 47 52...
Page 54: ...50 52...