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8-1

Table of Contents

Index

Advanced Send
Features

Advanced Copy
Features

Network

Remote UI

System Monitor

System Manager
Settings

Reports and Lists

Troubleshooting

Appendix

8 Troubleshooting

General Problems .................................................................................... 8-2

Paper Feeding Problems......................................................................... 8-4

Sending/Receiving Problems ................................................................. 8-6

Sending Problems .................................................. 8-6

Receiving Problems.............................................. 8-11

Copying Problems ................................................................................. 8-17

Printing Problems.................................................................................. 8-18

Telephone Problems.............................................................................. 8-20

Network Problems ................................................................................. 8-22

Summary of Contents for iR1018

Page 1: ... this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Advanced Operation Guide Series Appendix ...

Page 2: ...for the imageRUNNER 1019J Scanning Features Scanner Driver Guide This manual is not available for the imageRUNNER 1019J Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporate...

Page 3: ...2006 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Disclaimers The information in this document is subject to chang...

Page 4: ...023iF Depending on the system configuration and product purchased some features described in the manuals may not be functional The table below shows the available features on a product basis available not available opt optional Optional Card Reader E1 and Cassette Feeding Module N1 are available for imageRUNNER 1019J 1023 1023N 1023iF COPY PRINT UFRII LT PRINT PCL SCAN FAX IFAX E MAIL FTP SMB RUI ...

Page 5: ...on Guide Specify a recipient with a single key Sending with One Touch Keys Basic Operation Guide ABC ABC ABC ABC PDF JPEG TIFF Specify a recipient with a three digit code Sending with Coded Dial Codes Basic Operation Guide Specify multiple recipients as a group Sending to Group Addresses Basic Operation Guide Look up a particular recipient Address Book Search Basic Operation Guide AAAAA BBBBB CCCC...

Page 6: ...sending jobs Job Recall p 1 5 1 2 3 Forward received fax I fax documents Forwarding Documents p 1 16 p 4 18 Specify a recipient with a single key FAX One Touch Speed Dialing Basic Operation Guide Specify a recipient with a three digit code FAX Coded Speed Dialing Basic Operation Guide Specify multiple recipients as a group FAX Group Dialing Basic Operation Guide Look up a particular recipient FAX ...

Page 7: ...asting p 1 3 Send a fax at a specified time FAX Delayed Sending p 1 4 Receive faxes in memory without printing out FAX Memory Reception p 1 14 Recall the last three sending jobs FAX Job Recall p 1 5 Forward received fax documents FAX Forwarding Documents p 1 16 p 4 18 1 2 3 Select a scan mode depending on the type of image Image Quality Basic Operation Guide Adjust the density level of scanned ima...

Page 8: ...AA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 DEF DEF DEF DEF 2 ABC ABC ABC ABC 1 ABC ABC ABC ABC 1 DEF DEF DEF ABC ABC ABC ABC ABC ABC ABC ABC Copy two documents on one sheet 2 on 1 Combination p 2 6 Restrict the use of the machine with department IDs Department ID Management p 6 4 Print a document from a PC Printing Online Help DEF DEF DEF DEF 2 ABC ABC ABC ABC 1 ABC ABC ABC ABC 1 DEF DEF DEF...

Page 9: ...em Manager Settings Reports and Lists Troubleshooting Appendix Table of Contents Manuals for the Machine i Legal Notices ii Available Features iii Things You Can Do iv How to Use This Guide xviii Using the Top Page xviii Using the Chapter Topic List xix 1 Advanced Send Features 1 1 Sending Features 1 3 Broadcasting 1 3 Delayed Sending 1 4 Job Recall 1 5 ...

Page 10: ...pendix Customizing Sending Features 1 6 Setting Number of Retry Attempts 1 6 Setting Automatic Redialing 1 6 Send Settings 1 7 Fax Dialing Features 1 9 Switching Temporarily to Tone Dialing 1 9 Dialing an Overseas Number With Pauses 1 10 Receiving Features 1 11 Setting Receive Mode 1 11 Memory Reception 1 14 Forwarding Received Fax I Fax Documents 1 16 Remote Reception 1 16 Printing Received Docum...

Page 11: ... and Lists Troubleshooting Appendix Address Book Settings 1 19 Registering Editing File Server Addresses in One Touch Keys Coded Dial Codes 1 19 Storing Favorites Buttons 1 22 Canceling TX RX Jobs 1 29 2 Advanced Copy Features 2 1 Advanced Copy Features 2 2 Collate Copy 2 2 Reserved Copy 2 3 Two Sided Copying 2 3 2 on 1 Combination 2 6 Frame Erase 2 7 Canceling Copy Jobs 2 11 ...

Page 12: ...rements 3 4 Printing or Sending a Fax from a Computer 3 4 Using E Mail I Fax 3 5 Sending Data 3 5 Network Environment Setup Procedures 3 7 Interface Settings 3 8 Communication Environment Setup 3 10 Using a TCP IP Network 3 13 Protocol Settings for TCP IP Network 3 14 Settings from the Operation Panel of the Machine 3 14 Setting Up a Computer for Printing Sending a Fax 3 23 Machine Connection Meth...

Page 13: ... 27 Using a NetBIOS Network 3 37 Protocol Settings for NetBIOS Network 3 38 Settings from the Operation Panel of the Machine 3 38 Setting Up a Computer as a File Server 3 41 Connecting to a TCP IP Network 3 41 Connecting to a NetBIOS Network and Configuring a Shared Folder 3 41 Machine Management 3 52 Machine Management Using Web Browser Remote UI 3 52 Machine Management Using NetSpot Device Insta...

Page 14: ...eports and Lists Troubleshooting Appendix 4 Remote UI 4 1 System Requirements 4 3 Using the Remote UI 4 4 Starting the Remote UI 4 4 Displaying Device Status and Information 4 6 Job Management 4 7 Managing Print Jobs 4 7 Viewing the Print Log 4 8 Viewing the Activity Log 4 9 Managing the Address Book 4 10 Customizing System Settings 4 15 Customizing System Information 4 15 ...

Page 15: ...Specifying Forwarding Settings 4 18 Managing the Department User ID 4 25 Import Export Function 4 30 Saving the Address Book 4 30 Loading an Address Book 4 31 Saving User Management Data in Files Export 4 33 Loading User Management Data Files Overwrite Import 4 34 Saving Additional Functions Settings in Files Export 4 36 Loading Additional Functions Settings Files Overwrite Import 4 37 Device Cust...

Page 16: ... System Monitor 5 1 Checking Job and Machine Status 5 2 Checking Transmission Reception Results 5 2 Checking and Deleting Documents Stored in Memory 5 2 Transferring Documents Received in Memory 5 3 Checking and Deleting Copy Jobs 5 3 Checking and Deleting Print Jobs 5 4 Checking and Deleting Report Jobs 5 4 Checking the Arrival of I Fax 5 5 6 System Manager Settings 6 1 Specifying the System Mana...

Page 17: ...istering the Department ID Password and Page Limit 6 4 Changing the Password and Page Limit 6 6 Erasing the Department ID and Password 6 8 Checking Counter Information 6 9 Clearing Page Totals 6 9 Printing Counter Information 6 10 Accepting Print Jobs with Unknown IDs 6 11 Using the Optional Card Reader 6 12 7 Reports and Lists 7 1 Summary of Reports and Lists 7 2 Printing Reports Automatically 7 ...

Page 18: ...tor System Manager Settings Reports and Lists Troubleshooting Appendix 8 Troubleshooting 8 1 General Problems 8 2 Paper Feeding Problems 8 4 Sending Receiving Problems 8 6 Sending Problems 8 6 Receiving Problems 8 11 Copying Problems 8 17 Printing Problems 8 18 Telephone Problems 8 20 Network Problems 8 22 9 Appendix 9 1 Glossary 9 2 Index 9 14 ...

Page 19: ...t Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Advanced Operation Guide Series Appendix Displays the previous or next page Returns to the last page opened Returns to the t...

Page 20: ... Settings Reports and Lists Troubleshooting Appendix 1 Advanced Send Features Sending Features 1 3 Broadcasting 1 3 Delayed Sending 1 4 Job Recall 1 5 Customizing Sending Features 1 6 Setting Number of Retry Attempts 1 6 Setting Automatic Redialing 1 6 Send Settings 1 7 Fax Dialing Features 1 9 Switching Temporarily to Tone Dialing 1 9 Dialing an Overseas Number With Pauses 1 10 Returns to the las...

Page 21: ...utions and notes you should keep in mind when using the machine WARNING Indicates a warning that may lead to death or serious injury if not observed CAUTION Explains how to avoid actions that could injure you or damage your machine NOTE Explains operating restrictions and how to avoid minor difficulties In addition this guide uses distinctive notations to identify keys and information in the LCD T...

Page 22: ... Reports and Lists Troubleshooting Appendix 1 Advanced Send Features Sending Features 1 3 Broadcasting 1 3 Delayed Sending 1 4 Job Recall 1 5 Customizing Sending Features 1 6 Setting Number of Retry Attempts 1 6 Setting Automatic Redialing 1 6 Send Settings 1 7 Fax Dialing Features 1 9 Switching Temporarily to Tone Dialing 1 9 Dialing an Overseas Number With Pauses 1 10 ...

Page 23: ...orts and Lists Troubleshooting Appendix Receiving Features 1 11 Setting Receive Mode 1 11 Memory Reception 1 14 Forwarding Received Fax I Fax Documents 1 16 Remote Reception 1 16 Printing Received Documents 1 17 Address Book Settings 1 19 Registering Editing File Server Addresses in One Touch Keys Coded Dial Codes 1 19 Storing Favorites Buttons 1 22 Canceling TX RX Jobs 1 29 ...

Page 24: ...2 Press SEND 3 Press or to select the sending method then press OK If you are specifying destinations registered in Address Book you can skip this step 4 Specify the destination Use the numeric keys one touch keys coded dial codes favorites buttons or Address Book key to specify destinations NOTE Only one destination can be specified using the numeric keys 5 Repeat step 4 to enter all required rec...

Page 25: ...at Enter all the numbers including zeros 7 Specify the destination 8 Press Start The document is scanned and stored into memory It will be sent to the specified destination at the specified time When you set the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending NOTE When TIME OUT is set to ON in...

Page 26: ...ings and send settings which have been set and then send your documents 1 Set documents 2 Press SEND 3 Press Recall 4 Press or to select 1 BEFORE 2 BEFORE or 3 BEFORE then press OK 5 Confirm that the desired recipient is displayed You can change the recalled scan and send settings if necessary 6 Press Start When you set the documents on the platen glass press or to select the document size then pr...

Page 27: ... 3 Press or to select COMMON SETTINGS then press OK 4 Press or to select TX SETTINGS then press OK 5 Press or to select RETRY TIMES then press OK 6 Use or numeric keys to enter the number of retry attempts 0 to 5 times the machine will make then press OK 7 Press Stop to return to the standby mode Setting Automatic Redialing Automatic redialing enables the machine to automatically redial the recipi...

Page 28: ...s OK 10 Use or numeric keys to enter the time 2 to 99 minutes in one minute increments between redials then press OK 11 Confirm that TX ERROR REDIAL is displayed then press OK 12 Press or to select ON or OFF then press OK ON Resends all pages if an error occurs during transmission OFF Does not redial even if an error occurs during transmission 13 Press Stop to return to the standby mode Send Setti...

Page 29: ...ayed then press OK 7 Use the numeric keys to enter the document s name up to 24 characters then press OK 8 Confirm that SUBJECT is displayed then press OK 9 Use the numeric keys to enter the subject up to 40 characters then press OK 10 Confirm that MESSAGE TEXT is displayed then press OK 11 Use the numeric keys to enter the message body text up to 140 characters then press OK 12 Confirm that REPLY...

Page 30: ...ll need to connect an external telephone to the machine 1 Press SEND 2 Confirm that FAX is displayed then press OK 3 Press Hook NOTE Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can be heard the call may not be connected or the wrong number may be dialed 4 Use the numeric keys to dial the required information service 5 When the record...

Page 31: ...pany 6 If necessary press Pause to insert a pause The letter p is displayed between the numbers You can enter successive pauses within the fax number to make the pause time longer You can change the length of a pause inserted within the fax number in the PAUSE TIME menu The default setting is two second 7 Use the numeric keys to dial the country code the area code and the fax telephone number of t...

Page 32: ...INGS then press OK 5 Press or to select RX MODE then press OK 6 Press or to select the desired receive mode then press OK FaxOnly Answers all calls as faxes FaxTel Switches between fax and voice calls automatically For optional settings see FaxTel Optional Settings on p 1 12 AnsMode Receives faxes automatically and records voice messages DRPD Distinctive Ring Pattern Detection Distinguishes betwee...

Page 33: ...ent When scanning is complete press OK to start sending 3 Hang up the external telephone FaxTel Optional Settings If required change the optional settings as follows 1 Press Additional Functions 2 Press or to select TX RX SETTINGS then press OK 3 Press or to select FAX SETTINGS then press OK 4 Press or to select RX SETTINGS then press OK 5 Press or to select FAX TEL OPT SET then press OK 6 Confirm...

Page 34: ...ke after the ringing ends then press OK RECEIVE Switches to the receive mode DISCONNECT Disconnects the call 12 Press Stop to return to the standby mode DRPD Optional Settings If required change the optional settings as follows 1 Press Additional Functions 2 Press or to select TX RX SETTINGS then press OK 3 Press or to select FAX SETTINGS then press OK 4 Press or to select RX SETTINGS then press O...

Page 35: ...YSTEM SETTINGS then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out 3 Press or to select COMMUNICATIONS then press OK 4 Press or to select MEMORY LOCK then press OK If the memory lock password has already been set enter the password then press OK 5 Press or to select ON then press OK NO...

Page 36: ...set the timer for memory lock skip to step 16 11 Press or to select ON then press OK 12 Confirm that MEM RX START TIME is displayed then press OK 13 Use the numeric keys to enter the start time in 24 hour format then press OK 14 Confirm that MEM RX END TIME is displayed then press OK 15 Use the numeric keys to enter the end time then press OK 16 Press Stop to return to the standby mode Printing Al...

Page 37: ...rd mode see Specifying Forwarding Settings on p 4 18 Remote Reception Remote reception enables you to use an external telephone connected to the machine to receive faxes manually This can be useful when the machine is not nearby or is being used by someone else NOTE This function is not available when ENERGY IN SLEEP in COMMON SETTINGS is set to LOW Registering Remote Reception ID Follow this proc...

Page 38: ...ption ID to start reception NOTE If the machine is set for pulse dialing press Tone to switch to tone dialing before pressing the remote reception ID 3 When the reception is complete hang up the telephone Printing Received Documents The machine provides the following printing features two sided printing and received image reduction Two Sided Printing You can print received documents on both sides ...

Page 39: ...ct RECEIVE REDUCTION then press OK 6 Press or to select ON then press OK 7 Press or to select RX REDUCTION or REDUCE DIRECTION then press OK If you select REDUCE DIRECTION skip to step 11 8 Press or to select AUTO or FIXED REDUCTION then press OK If you select AUTO adjust the image reduction automatically Skip to step 10 9 Press or to select a preset reduction ratio 97 95 90 or 75 then press OK 10...

Page 40: ... the Address Book saves you the effort of entering that destination s address each time you send a job NOTE You can also register a destination in favorites buttons together with a specific combination of scan and send settings One touch keys 01 to 04 can be used for this feature For instructions on registering favorites buttons see Storing Favorites Buttons on p 1 22 Destinations stored in the Ad...

Page 41: ... under Windows 2000 Server Internet Information Services 5 1 under Windows XP Professional Internet Information Services 6 0 under Windows 2003 Server SMB Select this protocol if you are sending documents to a computer running Windows 98 Me 2000 XP Server 2003 6 Confirm that NAME is displayed then press OK 7 Use the numeric keys to enter the destination s name up to 16 characters then press OK 8 C...

Page 42: ...rver Addresses NOTE You cannot change the server protocol setting FTP or SMB of the destination registered in Address Book To change the server protocol cancel the registration once then register with the correct server protocol again 1 Press Additional Functions 2 Press or to select ADDRESS BOOK SET then press OK 3 Press or to select 1 TOUCH SPD DIAL or CODED SPD DIAL then press OK 4 Press or to ...

Page 43: ...ress or to select a one touch key 01 to 23 or coded dial code 000 to 176 you want to delete then press OK You can also select a one touch key or coded dial code by pressing the corresponding one touch key or Coded Dial followed by the desired three digit code 5 Press or to select HOST NAME then press OK 6 Press and hold Clear to delete the entire entry then press OK You can also use Clear to delet...

Page 44: ...destination first 5 Press or to select FAX then press OK 6 Confirm that NAME is displayed then press OK 7 Use the numeric keys to enter the destination s name up to 16 characters then press OK 8 Confirm that TEL NUMBER ENTRY is displayed then press OK 9 Use the numeric keys to enter the destination s fax number up to 120 characters then press OK 10 Confirm that IMAGEQUALITY is displayed then press...

Page 45: ...ess OK 19 Press or to select the transmission option DOMESTIC LONG DISTANCE 1 LONG DISTANCE 2 or LONG DISTANCE 3 then press OK NOTE If errors occur during international fax transmissions try the setting from LONG DISTANCE 1 through LONG DISTANCE 3 20 Press Stop to return to the standby mode Registering an E Mail I Fax Address 1 Press Additional Functions 2 Press or to select ADDRESS BOOK SET then ...

Page 46: ... ON Separates multiple images and send them as separate files NOTE If you have selected JPEG as the file format in step 11 multiple images are sent as separate files even if you set DIVIDE INTO PAGES to OFF 14 Confirm that IMAGEQUALITY is displayed then press OK 15 Press or to select the resolution then press OK You can select from 200x200dpi 200x400dpi 300x300dpi 400x400dpi 600X600dpi 100X100dpi ...

Page 47: ...original type is automatically set to TEXT PHOTO Skip to step 18 18 Press Stop to return to the standby mode Registering a File Server Address 1 Press Additional Functions 2 Press or to select ADDRESS BOOK SET then press OK 3 Press or to select FAVORITES BUTTONS then press OK 4 Press or to select a one touch key 01 to 04 then press OK 5 Press or to select the server protocol FTP or SMB then press ...

Page 48: ...path to the folder to which the job is to be sent up to 120 characters then press OK 12 Confirm that LOGIN NAME is displayed then press OK 13 Use the numeric keys to enter the login name then press OK You can enter up to 24 characters for the login name 14 Confirm that PASSWORD is displayed then press OK 15 Use the numeric keys to enter the password then press OK You can enter up to 24 characters ...

Page 49: ...ect from 200x200dpi 200x400dpi 300x300dpi 400x400dpi 600X600dpi 100X100dpi 150X150dpi and 200x100dpi NOTE If you want to send color images in the PDF COMPACT format select 300x300dpi Otherwise the image is sent in black and white If you want to send color images in the JPEG format select 100X100dpi 150X150dpi 200x200dpi or 300x300dpi Otherwise the image is sent in black and white If you have selec...

Page 50: ...bs Cancel an ongoing job sending or receiving as follows 1 Press Stop 2 When the STOP KEY PRESSED message appears press OK When scanning using the ADF When scanning using the platen glass When the CANCEL DURING TX RX message appears press to select YES NOTE For sending jobs remove any unscanned documents from the ADF S T O P K E Y P R E S S E D P R E S S O K K E Y S T O P K E Y P R E S S E D C A N...

Page 51: ...dvanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 2 Advanced Copy Features Advanced Copy Features 2 2 Collate Copy 2 2 Reserved Copy 2 3 Two Sided Copying 2 3 2 on 1 Combination 2 6 Frame Erase 2 7 Canceling Copy Jobs 2 11 ...

Page 52: ... 3 Press Collate COLLATE appears in the LCD 4 Press or to select ON then press OK 5 Use the numeric keys to enter the desired copy quantity 1 to 99 6 Press Start When the documents are loaded in the ADF collate copying starts and no further operation is required If the document is placed on the platen glass and ORIGINAL SIZE is displayed in the LCD press or to select the original size then press O...

Page 53: ... Set documents 2 Press COPY 3 Set the desired copy mode and quantity 1 to 99 then press Start You can reserve up to 5 copy jobs with different settings for each job Two Sided Copying Two sided copying enables you to make two sided copies from one sided or two sided documents or make one sided copies from two sided documents This feature can be used together with both Collate Copy see p 2 2 and 2 o...

Page 54: ... sided documents 1 Set documents 2 Press COPY 3 Press Two Sided 4 Press or to select 1 2 SIDED then press OK 5 Press or to select BOOK TYPE or CALENDAR TYPE then press OK BOOK TYPE The front and back sides of the copy will have the same top bottom orientation CALENDAR TYPE The front and back sides of the copy will have opposite top bottom orientations 6 Press Start To cancel all settings press Res...

Page 55: ...m orientations 6 Press or to select BOOK TYPE or CALENDAR TYPE for the copies then press OK BOOK TYPE The front and back sides of the copy will have the same top bottom orientation CALENDAR TYPE The front and back sides of the copy will have opposite top bottom orientations 7 Press Start To cancel all settings press Reset NOTE When you set the document on the platen glass press Start for each docu...

Page 56: ... sides of the document have opposite top bottom orientations 6 Press Start To cancel all settings press Reset NOTE When you set the document on the platen glass press Start for each document When scanning is complete press OK You can skip step 5 In this case the machine scans two sided documents in the BOOK TYPE orientation to make one sided copies 2 on 1 Combination 2 on 1 combination automatical...

Page 57: ...ys to enter the desired copy quantity 1 to 99 8 Press Start To cancel all settings press Reset NOTE When you set the document on the platen glass press Start for each document When scanning is complete press OK A maximum of 1 8 2 to 3 mm margin will be produced between the two reduced documents in 2 on 1 combination copying Frame Erase You can erase shadows and lines that appear when copying vario...

Page 58: ...orders and frame lines that appear around the copy when the document is smaller than the selected paper size 1 Set documents 2 Press COPY 3 Press Frame Erase 4 Press or to select ORIGINAL FR then press OK 5 Press or to select the size of the document then press OK 6 Press or to set the frame erase width for all four borders then press OK The width ranges 1 16 to 1 15 16 1 to 50 mm Original Copy Bo...

Page 59: ...nd document onto a single sheet of paper 1 Set documents 2 Press COPY 3 Press Frame Erase 4 Press or to select BOOK FRAME then press OK 5 Press or to select the book size then press OK 6 Press or to set the book frame erase width for all four borders then press OK The book frame erase width ranges 1 16 to 1 15 16 1 to 50 mm 7 Press or to set the frame erase width for the center of the book then pr...

Page 60: ... BINDING HOLE then press OK 5 Press or to specify the location of the binding holes LEFT RIGHT TOP or BOTTOM then press OK 6 Press or to set the binding hole erase width then press OK The width ranges 3 16 to 13 16 3 to 20 mm 7 Use the numeric keys to enter the desired copy quantity 1 to 99 8 Press Start To cancel all settings press Reset The locations of the binding holes to be erased are shown i...

Page 61: ...Lists Troubleshooting Appendix Canceling Copy Jobs Cancel an ongoing job as follows 1 Press Stop 2 When the STOP KEY PRESSED message appears press OK When scanning using the ADF When scanning using the platen glass When the CANCEL COPYING message appears press to select YES S T O P K E Y P R E S S E D P R E S S O K K E Y S T O P K E Y P R E S S E D C A N C E L C O P Y I N G Y E S N O ...

Page 62: ... and Lists Troubleshooting Appendix 3 Network System Requirements 3 4 Printing or Sending a Fax from a Computer 3 4 Using E Mail I Fax 3 5 Sending Data 3 5 Network Environment Setup Procedures 3 7 Interface Settings 3 8 Communication Environment Setup 3 10 Using a TCP IP Network 3 13 Protocol Settings for TCP IP Network 3 14 Settings from the Operation Panel of the Machine 3 14 ...

Page 63: ... a Computer for Printing Sending a Fax 3 23 Machine Connection Method LPD Raw 3 23 Print Server Settings 3 26 Setting Up a Computer as a FTP Server 3 27 Using a NetBIOS Network 3 37 Protocol Settings for NetBIOS Network 3 38 Settings from the Operation Panel of the Machine 3 38 Setting Up a Computer as a File Server 3 41 Connecting to a TCP IP Network 3 41 Connecting to a NetBIOS Network and Confi...

Page 64: ...anced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Machine Management 3 52 Machine Management Using Web Browser Remote UI 3 52 Machine Management Using NetSpot Device Installer 3 52 Machine Management Using NetSpot Console 3 52 ...

Page 65: ...hine is compatible Printing or Sending a Fax from a Computer The following system environments are compatible when printing or sending a fax from a computer OS Microsoft Windows 98 98SE Microsoft Windows Me Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Server 2003 Computers Windows IBM PC comp...

Page 66: ... or later UNIX Microsoft Exchange Server Windows Microsoft Exchange Server 5 5 Service Pack 1 or later Lotus Domino R4 6 or later Windows NOTE The machine sends e mail or I fax messages to mail servers using SMTP The machine can receive incoming messages from a mail server using the POP3 protocol or directly using the machine s own SMTP receiving function If the latter method is used it is not nec...

Page 67: ...ssional and Internet Information Services 5 1 Microsoft Windows Server 2003 and Internet Information Services 6 0 Solaris Version 2 6 or later Mac OS X FTP server for imageWARE Gateway Protocol TCP IP With a NetBIOS Network Servers Microsoft Windows 98 Microsoft Windows Me Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home ...

Page 68: ...Network Usage in the Quick Start Guide Specify the machine s IP address so that the machine and the network computer can communicate before making protocol settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu NetSpot Device Installer Canon utility software included in the User Software CD 3 Interface Settings See p 3 8 Specify the in...

Page 69: ...ress or to select ETHERNET DRIVER then press OK 5 Confirm that AUTO DETECT is displayed then press OK 6 Press or to select the desired detection method then press OK AUTO Automatically determines the communication mode Half duplex Full duplex and Ethernet type 10Base T 100Base TX Skip to step 11 MANUAL You have to manually specify the communication mode and Ethernet type NOTE If you reconnect the ...

Page 70: ...anager Settings Reports and Lists Troubleshooting Appendix 9 Confirm that ETHERNET TYPE is displayed then press OK 10 Press or to select the desired Ethernet connection type then press OK 10 BASE T Establish a 10Base T network connection 100 BASE TX Establish a 100Base TX network connection 11 Press Stop to return to the standby mode 12 Restart the machine ...

Page 71: ... items can be set COMMUNITY NAME Sets the SNMP community name You can specify up to two community names SNMP WRITABLE Enables the computers on the network to access the machine and modify its settings if this item is activated You can specify this setting for each community separately 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and Syste...

Page 72: ...ot possible to use the Remote UI to set or browse detailed information on computers other than those whose IP addresses are allowed even if both USE SNMP and DEDICATED PORT are ON For details see Protocol Settings for TCP IP Network on p 3 14 7 Confirm that COMMUNITY NAME 1 is displayed then press OK 8 Use the numeric keys to enter the desired community name other than public then press OK 9 If yo...

Page 73: ...et or browse detailed information on computers other than those whose IP addresses are allowed even if both USE SNMP and DEDICATED PORT are ON For details see Protocol Settings for TCP IP Network on p 3 14 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using t...

Page 74: ...otocol Settings for TCP IP Network See p 3 14 Specify the machine s protocol settings Any of the following can be used to specify the settings Machine s operation panel Additional Functions menu Web browser Remote UI NetSpot Device Installer Canon utility software included in the User Software CD 2 Setting Up a Computer for Printing Sending a Fax See p 3 23 Specify the settings for each computer y...

Page 75: ...ator For instructions on how to use NetSpot Console see online help for NetSpot Console If you change the IP address etc on the web browser Remote UI the change is not reflected in the setting display When you check on the machine you can check by VIEW IP ADDRESS in NETWORK SETTINGS located in the SYSTEM SETTINGS or by printing a USER S DATA LIST See Chapter 14 Machine Settings in the Basic Operat...

Page 76: ...s OK 10 Confirm that HOST NAME is displayed then press OK 11 Use the numeric keys to enter the desired host name then press OK 12 Confirm that DOMAIN NAME is displayed then press OK 13 Use the numeric keys to enter the network domain name then press OK 14 Press Additional Functions so that DNS SETTINGS in TCP IP SETTINGS is displayed 15 Press or to select USE LPD then press OK 16 Press or to selec...

Page 77: ...PASV mode for FTP NOTE Whether you use the PASV mode for FTP depends on the network environment you are using and the settings of the file server you are sending to Before specifying the PASV mode for FTP consult your network administrator 23 Press or to select FTP EXTENSION then press OK 24 Press or to select ON or OFF then press OK OFF Disable the FTP extension ON Enables the FTP extension 25 Pr...

Page 78: ...IT Permits the IP addresses of computers from which data print fax job can be sent to the machine 35 Confirm that SET IP ADDRESS is displayed then press OK 36 Press or to select from IP ADDRESS 1 through IP ADDRESS 4 then press OK 37 Confirm that START IP ADDRESS is displayed then press OK 38 Use the numeric keys to enter the start IP address then press OK 39 Confirm that END IP ADDRESS is display...

Page 79: ...or to select from PERMIT RX ADD1 through PERMIT RX ADD5 then press OK 45 Specify the MAC addresses to allow access to then press OK Repeat step 44 and 45 to specify other MAC addresses 46 Press Stop to return to the standby mode 47 Restart the machine E mail I Fax Settings 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and System Password h...

Page 80: ...server name if the SMTP server name is already registered in the DNS server Enter the IP address of the SMTP server if the SMTP server name is not registered in the DNS server 9 Confirm that POP is displayed then press OK 10 Press or to select ON or OFF then press OK OFF Does not receive e mail I faxes using a POP server If you want to receive e mail I faxes using the machine s own SMTP receiving ...

Page 81: ...Enter the POP server name if the POP server name is already registered in the DNS server Enter the IP address of the POP server if the POP server name is not registered in the DNS server 17 Confirm that POP ADDRESS is displayed then press OK 18 Use the numeric keys to enter the login name for access to the POP server then press OK 19 Confirm that POP PASSWORD is displayed then press OK 20 Use the ...

Page 82: ...though your network settings are set correctly This occurs because the spanning tree process performed between switching hubs prevents them from communicating with each other immediately after the machine connects to a switching hub In this case use the following procedure to delay the startup of network communication 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK ...

Page 83: ...ctions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out 3 Press or to select NETWORK SETTINGS then press OK 4 Press or to select VIEW IP ADDRESS then press OK 5 Press or to select IP ADDRESS SUBNET MASK or GATEWAY ADDRESS for displaying the setti...

Page 84: ... the print application used for printing Use the following information as a guide to determine the print application you are using and then perform the necessary operations LPD This is the print application generally used with TCP IP Raw This is a print application used with Windows 2000 XP Server 2003 It can print at higher speeds than LPD Machine Connection Method LPD Raw NOTE In the following p...

Page 85: ... tab 4 Open the Printer Ports dialog box by clicking Add Port 5 From Available ports types select Standard TCP IP Port click New Port The Add Standard TCP IP Printer Port Wizard starts 6 Click Next 7 In Printer Name or IP Address enter the machine IP address or machine host name click Next After the computer has confirmed that there is a machine in which the entered IP address is assigned the Comp...

Page 86: ...t 9 Click Close to close the Printer Ports dialog box If you want to use Raw skip to step 12 10 In the printer properties dialog box click Configure Port Click LPR under Protocol enter a print queue in Queue Name under LPR Settings NOTE You can specify a print queue in Queue Name The following three print queues are available LP The machine prints according to its spool settings Normally select th...

Page 87: ...ver 2003 click start on the Windows task bar Printers and Faxes For Windows XP Home Edition click start on the Windows task bar Control Panel Printers and Other Hardware Printers and Faxes 2 Right click the icon of the printer you installed select Sharing 3 Select Share this printer Windows 2000 Shared as and enter a share name 4 If this machine is shared with users running different versions of W...

Page 88: ...ress Book Settings on p 1 19 The following procedure explains a sample FTP server setup Depending on your environment the actual setup procedure may differ Windows 2000 XP Server 2003 NOTE It is recommended that the FTP server be configured by the network administrator The use of Windows 2000 Server as an FTP server requires the installation of Microsoft Internet Information Services 5 0 IIS 5 0 I...

Page 89: ...llowing procedures items displayed on the screen for Windows XP are used items might differ depending on your operating system 1 Log on to Windows as a member of the group with access rights to the directory to be designated as the FTP site directory NOTE Depending on your environment the access rights settings for a drive or directory may differ For details see the Windows documentation 2 Start I...

Page 90: ...dows 2000 deselect Allow Anonymous Connections For Windows XP Server 2003 deselect Allow only anonymous connection Click the Home Directory tab to display the Home Directory sheet select both Read and Write Click OK to close the Default FTP Site Properties dialog box 4 Confirm Full computer name For Windows 2000 Right click the My Computer icon on the desktop click Properties Click the Network Ide...

Page 91: ...omputer Name tab to display the Computer Name sheet confirm Full computer name Click Cancel to close the dialog box 5 Set up the users and passwords for access to the FTP server For Windows 2000 right click the My Computer icon on the desktop click Manage to open the Computer Management window For Windows XP Server 2003 click start or Start on the Windows taskbar right click My Computer click Mana...

Page 92: ...is selected any new users added must change their passwords in order to send data from the machine You cannot change the password from the operation panel Confirm the settings click Create Close the Computer Management window 6 Set a destination address using the operation panel Sample destination setting Server side settings Full computer name starfish organization company com Create a directory ...

Page 93: ...both HOST NAME and FILE PATH on the operation panel If you switch the language of the LCD display HOST NAME and FILE PATH may not be displayed correctly For instructions on how to specify destination address settings see Address Book Settings on p 1 19 UNIX NOTE UNIX users must have Solaris 2 6 or later installed in order to use the computer as an FTP server In some environments detailed settings ...

Page 94: ...maximum of 120 alphanumeric characters can be entered for both HOST NAME and FILE PATH on the operation panel If you switch the language of the LCD display HOST NAME and FILE PATH may not be displayed correctly For instructions on how to specify destination address settings see Address Book Settings on p 1 19 Server side settings Host name starfish Domain organization company com The user s home d...

Page 95: ...k to select the FTP Access click Start Click Show all on the toolbar 3 Specify the user to whom you want to send data and then the password Click the Accounts icon in the System Preferences window Click to create a new account Enter a user name and a password not longer than 24 alphanumeric characters Click Create Account Close the Accounts window 4 Create a shared folder to which files are to be ...

Page 96: ...way 1 Set up the FTP server for imageWARE Gateway For details about the settings see the imageWARE Gateway Users Guide 2 On the FTP server for imageWARE Gateway specify the folder to store data sent from the machine For details about the settings see the imageWARE Gateway Users Guide NOTE A maximum of 120 alphanumeric characters can be entered for a folder name Enter a user name and a password not...

Page 97: ...DNS server is also required if the machine and the FTP server are in the same subnet If you have not set up a DNS server use IP addresses A maximum of 120 alphanumeric characters can be entered for an FTP server address of the FQDN format 4 Use the Remote UI of the machine to import the destination data exported in step 3 into the machine Click Add Func of the Remote UI click Import Export Click A...

Page 98: ...ller Canon utility software included in the User Software CD 2 Setting Up a Computer for Printing Sending a Fax See p 3 23 Specify the settings for each computer you use for printing sending a fax 3 Setting Up a Computer as a File Server See p 3 41 Specify the settings of the computer receiving data sent from the machine NOTE It is recommended that step 1 and 3 be performed by the network manager ...

Page 99: ... on how to use NetSpot Console see online help for NetSpot Console If you change the IP address etc on the web browser Remote UI the change is not reflected in the setting display When you check on the machine you can check by VIEW IP ADDRESS in NETWORK SETTINGS located in the SYSTEM SETTINGS or by printing a USER S DATA LIST See Chapter 14 Machine Settings in the Basic Operation Guide Settings fr...

Page 100: ...SE SMB CLIENT is displayed then press OK 6 Press or to select ON then press OK 7 Confirm that SERVER is displayed then press OK 8 Use the numeric keys to enter the NetBIOS name of the machine then press OK NOTE Be sure to enter a unique name that does not exist as a name for another computer or printer on the same network You cannot enter a character string that includes blanks 9 Confirm that WORK...

Page 101: ...to select TCP IP SETTINGS then press OK 16 Press or to select CONFIGURE WINS then press OK 17 Confirm that WINS RESOLUTION is displayed then press OK 18 Press or to select ON or OFF then press OK OFF Does not resolve the name with WINS Skip to step 21 ON Resolves the name with WINS 19 Confirm that WINS SERVER is displayed then press OK 20 Use the numeric keys to enter the IP address of a WINS then...

Page 102: ...mple shared folder configuration Depending on your environment the actual configuration procedure may differ Connecting to a TCP IP Network A computer that receives data sent from the machine must have TCP IP client software installed and must be enabled for TCP IP network use For details see the documentation provided with the operating system Connecting to a NetBIOS Network and Configuring a Sha...

Page 103: ...Properties In The following network components are installed confirm that both Client for Microsoft Networks and File and printer sharing for Microsoft Networks appear If these components do not appear click Add to install Click File and Print Sharing click I want to be able to give others access to my files click OK To specify the access control method click the Access Control tab select the leve...

Page 104: ...heet Confirm the computer name Click OK to close the Network dialog box 2 Set up file sharing If Share level access control is selected Right click the folder you want to share using Explorer click Sharing On the Sharing sheet click Shared As enter the share name in Share Name For Access Type select either Full or Depends on Password Enter a password If Depends on Password is selected enter a pass...

Page 105: ...cess to the shared folder add them to the right list NOTE For details on this dialog box see the Windows 98 Me documentation Confirm the settings you entered click OK Click OK to close the properties dialog box of the shared folder 3 Set a destination address using the machine s operation panel Sample destination setting Server side settings Computer name swan Share Name share Create a folder call...

Page 106: ...e LCD display differs from the computer on your network HOST NAME and FILE PATH may not be displayed correctly or you may not be able to browse the directories You can send data using the following formats A DNS server is required for the latter case 192 168 2 100 share host_name organization company com share For instructions on how to specify destination address settings see Address Book Setting...

Page 107: ... Connections window For Windows Server 2003 click Start on the Windows taskbar Control Panel Network Connections Right click the Local Area Connection icon click Properties to open the Local Area Connection Properties dialog box Confirm that Client for Microsoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol TCP IP are all selected If any of these functions is not s...

Page 108: ...Identification sheet Click Properties More in the Identification Changes dialog box In the DNS Suffix and NetBIOS Computer Name dialog box confirm NetBIOS computer name Click Cancel until all the dialog boxes are closed For Windows XP Server 2003 Click start or Start on the Windows taskbar right click My Computer click Properties Click the Computer Name tab to display the Computer Name sheet Click...

Page 109: ...My Computer click Manage to open the Computer Management window Under System Tools double click Local Users and Groups right click the Users folder click New User In the New User dialog box enter the user name in User name enter the password in Password re enter the password in Confirm password Enter a user name not longer than 20 alphanumeric characters and a password not longer than 14 alphanume...

Page 110: ...shared folder Right click the folder you want to share using Explorer click Properties On the Sharing sheet click Share this folder enter the share name in Share name 6 Set security To create a shared folder on a FAT or FAT32 format disk If the Security tab is not displayed Click Permissions select or add the users or groups to whom you want to give access to the shared folder Under Permissions se...

Page 111: ...y the Security tab in Windows XP right click the start icon on the Windows taskbar Explore Tools Folder Options click the View tab deselect Use simple file sharing However you can share folders and files with Use simple file sharing selected Select or deselect Use simple file sharing to suit your environment For details about the settings see the documentation provided with Windows XP 7 Set a dest...

Page 112: ...g no more than their allowable number of characters If you change the language of the LCD display HOST NAME and FILE PATH may not be displayed correctly or you may not be able to browse the directories If the language of the LCD display differs from the computer on your network HOST NAME and FILE PATH may not be displayed correctly or you may not be able to browse the directories You can send data...

Page 113: ...For using Remote UI see Displaying Device Status and Information on p 4 6 Machine Management Using NetSpot Device Installer NetSpot Device Installer is utility software for specifying the initial settings of Canon devices connected to a network Available on the CD ROM NetSpot Device Installer can be accessed directly without installation enabling network users to quickly and easily specify the ini...

Page 114: ... Reports and Lists Troubleshooting Appendix 4 Remote UI System Requirements 4 3 Using the Remote UI 4 4 Starting the Remote UI 4 4 Displaying Device Status and Information 4 6 Job Management 4 7 Managing Print Jobs 4 7 Viewing the Print Log 4 8 Viewing the Activity Log 4 9 Managing the Address Book 4 10 Customizing System Settings 4 15 Customizing System Information 4 15 ...

Page 115: ...Specifying Forwarding Settings 4 18 Managing the Department User ID 4 25 Import Export Function 4 30 Saving the Address Book 4 30 Loading an Address Book 4 31 Saving User Management Data in Files Export 4 33 Loading User Management Data Files Overwrite Import 4 34 Saving Additional Functions Settings in Files Export 4 36 Loading Additional Functions Settings Files Overwrite Import 4 37 Device Cust...

Page 116: ...e Remote UI has been confirmed to work in the following system environments Windows OS Microsoft Windows 98 98SE Microsoft Windows Me Microsoft Windows 2000 Professional Microsoft Windows XP Web Browser Microsoft Internet Explorer 5 01 SP1 or later Netscape Communicator Navigator 6 0 or later except Netscape Communicator 6 Macintosh OS Mac OS 8 6 or later until Mac OS X Classic Web Browser Microso...

Page 117: ...ORK SETTINGS located in the SYSTEM SETTINGS and verify the IP address of the machine If you do not know the IP address consult with your network administrator See Chapter 3 Network Set REMOTE UI to ON in SYSTEM SETTINGS 1 Start the web browser 2 Enter the IP address of the machine in Address or Location press Enter on the keyboard The Remote UI screen appears 3 Enter the ID and password For No Man...

Page 118: ... A B G F E H A Displays the current status of the machine etc B Takes you to the Remote UI top page C Updates refreshes the currently displayed screen with the latest information D Displays the online help for the Remote UI E Displays the current status of print jobs etc F Takes you back to the top of a current page G Displays a list of settings for the machine etc H Displays the Address Book data...

Page 119: ...st be restarted to enable the settings Turn off the main power switch of the machine wait at least 10 seconds and turn the power back on Status Displays the remaining amount of paper in the various paper sources and any error messages To check details of errors click Error Information Information Displays information related to the machine such as the system manager s information and the location ...

Page 120: ...o OFF in SYSTEM SETTINGS no job logs appear in the list Managing Print Jobs You can use the Remote UI to manage print jobs that are being processed by the machine or are held in the print queue NOTE If you log in using the End User Mode and Permit End user s Job Operation in Add Func is set to OFF you cannot delete any print jobs When Permit End user s Job Operation is set to ON you can delete pri...

Page 121: ... Log The Remote UI enables you to view the Print Log of print jobs The Print Log shows up to 128 recent print jobs 1 Click Job Status Print Log from the menu that appears under Job Status The Print Log appears displaying information about print jobs that have already been processed by the machine NOTE If an error occurs during printing the error code following NG appears in Print Results Example N...

Page 122: ... Lists Troubleshooting Appendix Viewing the Activity Log The Remote UI enables you to view the Activity Log of send and receive jobs The Activity Log shows up to 40 recent transactions 1 Click Job Status Activity Log from the menu that appears under Job Status The Activity Log appears displaying information about send and receive jobs that have already been processed by the machine ...

Page 123: ...ify the Address Book data NOTE You can modify the Address Book data only when you are in the Administrator Mode You can also access these setting menus from the operation panel of the machine For details see Chapter 14 Machine Settings in the Basic Operation Guide 1 Click Address Favorites Button One touch Speed Dial or Coded Dial from the menu that appears under Address To view change the registe...

Page 124: ...opy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix To change the information click Edit make the necessary changes on the Change Address screen click OK To register a new address Click None or any number for which None is displayed as the name ...

Page 125: ...Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Specify the type of address from Type enter the necessary information click OK For group dialing select Group from Type enter a group name in Group Name click Address Book under Members List ...

Page 126: ...rk Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Select One touch Speed Dial or Coded Dial from the drop down list select the check box next to the number to register for the group dialing click OK Make sure that the registered addresses are displayed in Members List click OK ...

Page 127: ...end Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix To delete the registered addresses Select the check box next to the number to delete click NOTE You cannot recover the address once it is deleted ...

Page 128: ...roubleshooting Appendix Customizing System Settings Customizing System Information The Remote UI enables you to specify the machine s system settings NOTE You can also access the system settings from the operation panel of the machine For details see Chapter 14 Machine Settings in the Basic Operation Guide 1 Click Add Func System Settings from the menu that appears under Add Func click Edit ...

Page 129: ...eatures Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 2 Enter the necessary information click OK To protect the Restrict New Addresses Click Restrict Access to Destinations specify the necessary fields click OK ...

Page 130: ...UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix To set the System Manager ID and password Click Register ID and Password or Register Password specify the necessary fields click OK When the Department ID Management mode is deactivated the setting items for the System Manager ID are not displayed ...

Page 131: ...documents to specified addresses To use this function you need to specify the forwarding settings in two ways and depending on the settings the function will work differently Forwarding conditions are set the machine will forward only documents that meet specified conditions Forwarding conditions are not set the machine will forward all received documents NOTE Forwarding Settings is displayed only...

Page 132: ...Reports and Lists Troubleshooting Appendix To forward only documents that meet specified forwarding conditions Click Add New Conditions Specify the necessary fields click OK Receive Type Select Fax or I Fax for the receiving mode Condition Name Enter a name for the forwarding condition If you select Enable This Forwarding Condition this forwarding condition will be enabled ...

Page 133: ...st equals Forwards the document if the Fax Number information matches all of the characters entered differs from Forwards the document if the Fax Number information differs from the characters entered begins with Forwards the document if the Fax Number information begins with the characters entered ends with Forwards the document if the Fax Number information ends with the characters entered conta...

Page 134: ...cument if the Destination From or Subject information ends with the characters entered contains Forwards the document if the Destination From or Subject information contains the characters entered does not contain Forwards the document if the Destination From or Subject information does not contain the characters entered Forwarding Destination Specify an address from the Address Book by clicking A...

Page 135: ...ced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix To forward all received documents without specific conditions Click Forwarding without Conditions Specify the necessary fields click OK ...

Page 136: ...nager Settings Reports and Lists Troubleshooting Appendix 2 Select the receiving mode from Receive Type If you select All all the forwarding settings stored in the machine are displayed To view change the registered forwarding settings Click the condition name to display the current forwarding setting To change the setting make the necessary changes click OK ...

Page 137: ...m Manager Settings Reports and Lists Troubleshooting Appendix To delete the registered forwarding settings Select the check box next to the forwarding condition to delete click Delete the Selected Conditions NOTE You cannot recover the setting once it is deleted To print a list of the registered forwarding settings Click Print Forwarding Conditions List ...

Page 138: ...ration panel of the machine For details see Chapter 14 Machine Settings in the Basic Operation Guide Department ID User Management is displayed only when you are in the Administrator Mode If you are using Department ID Management we recommend that you register the System Manager ID first Otherwise all users will be considered as end users and anyone cannot change some of the machine s settings usi...

Page 139: ...tures Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 2 Select Enable Department ID Management or Enable User Management to activate the management mode 3 Click Department ID Management Settings or User Management Settings to register a new department or user ...

Page 140: ...onitor System Manager Settings Reports and Lists Troubleshooting Appendix 4 Specify the necessary fields click OK Department ID registration screen User ID registration screen User ID Enter a log on name 32 characters maximum Set Password Select this check box to set a password for the User ID Password Enter a character 32 characters maximum ...

Page 141: ...box appears Department ID Enter the Department ID number the user belongs to seven digits maximum If the Department ID Management mode is set be sure to assign the user to a department Otherwise the user cannot log on to the machine Set Password Select this check box to set a password for the Department ID Password Enter a number seven digits maximum Confirm Enter the password again If the number ...

Page 142: ...nced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix To change the information make the necessary changes click OK To delete the registered department user ID Select the check box next to the department user ID to delete click Delete ...

Page 143: ...ended for data exchange and is available only through the Remote UI CAUTION The Import Export operation may take more than a few minutes to complete Do not turn the machine s main power OFF until the operation is complete Otherwise the machine may malfunction NOTE During an Export operation the screen display does not change until the operation is complete Do not click Start Export while the hourg...

Page 144: ... Address Book You can load address books into the machine from saved files NOTE When you register the contents of a new file the currently registered addresses are overwritten by the new address list Do not load the address book when the machine is set for Delayed Sending You can register up to 200 addresses in the Address Book Each address is treated as a separate item You cannot import the setti...

Page 145: ...nts Index Advanced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 1 Click Add Func Import Export from the menu that appears under Add Func click Address Book 2 Click Import ...

Page 146: ...hooting Appendix 3 Click Browse select the file to import click OK NOTE Do not import any files while the machine is executing other jobs Saving User Management Data in Files Export You can store User Management Data as a file in your computer NOTE User type of all exported data is the End User Mode 1 Click Add Func Import Export from the menu that appears under Add Func click User Management Data...

Page 147: ...rt 3 Follow the instructions on the screen to specify the location where you want to save the file The file is saved in the specified location Loading User Management Data Files Overwrite Import You can load User Management Data into the machine from saved files NOTE Imported user data is registered or overwritten as the End User Mode 1 Click Add Func Import Export from the menu that appears under...

Page 148: ...tings Reports and Lists Troubleshooting Appendix 2 Click Import 3 Click Browse select the file to import click OK NOTE Do not import any files while the machine is executing other jobs If overlapped User IDs are registered in imported data those IDs will be registered in the machine as being overlapped Among those overlapped data the last registered one is available ...

Page 149: ...hooting Appendix Saving Additional Functions Settings in Files Export You can store Additional Functions settings as a file in your computer 1 Click Add Func Import Export from the menu that appears under Add Func click Additional Functions 2 Click Start Export 3 Follow the instructions on the screen to specify the location where you want to save the file The file is saved in the specified locatio...

Page 150: ... System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Loading Additional Functions Settings Files Overwrite Import You can load Additional Functions settings into the machine from saved files 1 Click Add Func Import Export from the menu that appears under Add Func click Additional Functions 2 Click Import ...

Page 151: ...ystem Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 3 Click Browse select the file to import click OK NOTE When Additional Functions settings are imported the System Manager ID Department IDs and Network Settings are automatically overwritten Do not import any files while the machine is executing other jobs ...

Page 152: ...he Remote UI enables you to edit the machine s custom settings NOTE You can also access these setting menus from the operation panel of the machine For details see Chapter 14 Machine Settings in the Basic Operation Guide 1 Click Add Func Common Settings from the menu that appears under Add Func click the type of custom setting that you want to specify 2 Specify all the necessary fields click OK Th...

Page 153: ...ts and Lists Troubleshooting Appendix 5 System Monitor Checking Job and Machine Status 5 2 Checking Transmission Reception Results 5 2 Checking and Deleting Documents Stored in Memory 5 2 Transferring Documents Received in Memory 5 3 Checking and Deleting Copy Jobs 5 3 Checking and Deleting Print Jobs 5 4 Checking and Deleting Report Jobs 5 4 Checking the Arrival of I Fax 5 5 ...

Page 154: ... RX LOG then press OK 3 Press or to view the required transmission reception result 4 Press Stop to return to the standby mode NOTE If you set CHECKING THE LOG to OFF in SYSTEM SETTINGS transmission reception result does not appear in the LCD Checking and Deleting Documents Stored in Memory 1 Press System Monitor 2 Press or to select RX TX STATUS then press OK 3 Press or to select the desired docu...

Page 155: ... OK NOTE You can transfer only the documents received in memory which appears with the message RX STNDBY in the system monitor 4 Press or to select TRANSFER then press OK 5 Use the numeric keys to enter a fax number then press OK You can only enter the number using the numeric keys The machine starts to send the selected document Checking and Deleting Copy Jobs 1 Press System Monitor 2 Press or to...

Page 156: ...m Monitor 2 Press or to select PRINT STATUS then press OK 3 Press or to scroll through the job list When you delete the print job press OK then press to select YES 4 Press Stop to return to the standby mode Checking and Deleting Report Jobs 1 Press System Monitor 2 Press or to select REPORT STATUS then press OK 3 Press or to scroll through the job list When you delete the report job press OK then ...

Page 157: ... However you can check for the arrival of I faxes at any time using the System Monitor key NOTE To be able to check the arrival of I fax using the System Monitor key you must first set POP Post Office Protocol to ON in E MAIL I FAX in NETWORK SETTINGS in SYSTEM SETTINGS so that you can receive documents using POP 1 Press System Monitor 2 Press or to select I FAX then press OK 3 Press or to select ...

Page 158: ...ix 6 System Manager Settings Specifying the System Manager Settings 6 2 Department ID Management 6 4 Registering the Department ID Password and Page Limit 6 4 Changing the Password and Page Limit 6 6 Erasing the Department ID and Password 6 8 Checking Counter Information 6 9 Clearing Page Totals 6 9 Printing Counter Information 6 10 Accepting Print Jobs with Unknown IDs 6 11 Using the Optional Car...

Page 159: ...e stores them with leading zeros Example If 321 is entered 0000321 is stored You cannot store a System Manager ID or System Password with only zeros as the number such as 0000000 If you enter a number that begins with zeros the leading zeros are ignored Example If 02 or 002 is entered 0000002 is stored If you make a mistake when entering a number press Clear to clear the entire number enter the co...

Page 160: ...nitor System Manager Settings Reports and Lists Troubleshooting Appendix 6 Press or to select SYSTEM PASSWORD then press OK 7 Use the numeric keys to enter a number then press OK 8 Press or to select SYSTEM MANAGER then press OK 9 Use the numeric keys to enter the System Manager s name then press OK 10 Press Stop to return to the standby mode ...

Page 161: ...or reject print jobs from computers with unknown IDs NOTE The pages of received fax I fax documents and automatically printed reports are not counted as prints If the optional Card Reader E1 is attached Department ID Management is automatically activated The maximum number of digits that you can store for the Department ID and password is seven If you enter fewer than seven digits for either setti...

Page 162: ...lect the number to which department will be designated then press OK 7 Use the numeric keys to enter the Department ID then press OK NOTE If you do not want to set a password you can use the machine by entering only the Department ID 8 Press or to select PASSWORD then press OK 9 Use the numeric keys to enter the password then press OK 10 Press or to select PAGE LIMIT SET then press OK 11 Press or ...

Page 163: ...set the page limit from 0 to 999 999 pages Once a page limit is reached copying scanning or printing is not possible The page limit refers to the number of printed surfaces Therefore a two sided print is counted as two pages 16 Press Stop to return to the standby mode Changing the Password and Page Limit You can change the password and page limit settings that you have registered NOTE Do not chang...

Page 164: ...en press OK 11 Press or to select the desired function then press OK You can select TOTAL PRINT COPY SCAN COLOR SCAN or PRINT 12 Press or to select RESTRICT TOTAL when TOTAL PRINT is selected then press OK The message displayed will vary depending on which function you selected in step 11 Example RESTRICT COPY appears when COPY is selected 13 Press or to select ON or OFF then press OK OFF Does not...

Page 165: ...ard Reader E1 you cannot delete the Department ID 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out 3 Press or to select MANAGE DEPT ID then press OK 4 Press or to select ON then press OK 5 Press or to select REGISTER ...

Page 166: ... ID then press OK 4 Press or to select ON then press OK 5 Press or to select PAGE TOTALS then press OK 6 Press or to select VIEW PAGE TOTALS then press OK NOTE If you select CLEAR ALL TOTAL the counter information is deleted 7 Press or to select the desired function then press OK You can select TOTAL PRINT COPY SCAN COLOR SCAN or PRINT 8 Press or to display the desired Department ID and check the ...

Page 167: ...he page totals ON Clear the page totals 8 Press Stop to return to the standby mode Printing Counter Information You can print a list of how much paper was used by the each department 1 Press Additional Functions 2 Press or to select SYSTEM SETTINGS then press OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then pr...

Page 168: ...OK If the System Manager ID and System Password have been set enter the System Manager ID and System Password using the numeric keys then press Log In Out 3 Press or to select MANAGE DEPT ID then press OK 4 Press or to select ON then press OK 5 Press or to select PDL JOBS W OUT ID then press OK 6 Press or to select ON or OFF then press OK ON The machine accepts print jobs from computers that do no...

Page 169: ...ontrol card to operate it The optional Card Reader E1 performs Department ID Management automatically 1 Operating the Machine See Chapter 11 System Manager Settings in the Basic Operation Guide Log in to the standby mode 2 Department ID Management With the optional Card Reader E1 the following settings can be specified Changing the Password and Page Limit See p 6 6 Checking Counter Information See...

Page 170: ...ced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 7 Reports and Lists Summary of Reports and Lists 7 2 Printing Reports Automatically 7 4 TX REPORT 7 4 RX REPORT 7 5 ACTIVITY REPORT 7 6 ...

Page 171: ... Lists the recipient addresses registered to all the coded dial codes CODED DIAL LIST 2 Lists the detailed data of CODED DIAL LIST GROUP DIAL LIST Lists groups registered for group addresses USER S DATA LIST Lists all the current settings and registered sender information DEPT INFO LIST Lists the Department IDs page totals of scans prints and copies that have been processed by each department and ...

Page 172: ...f USER DATA LIST in the same procedure To print 1 TOUCH LIST CODED DIAL LIST and GROUP DIAL LIST select the appropriate option under SPEED DIAL LIST in LIST PRINT located in REPORT SETTINGS To print 1 TOUCH LIST 2 and CODED DIAL LIST 2 select the appropriate option under ADD BOOK DETAILS in LIST PRINT located in REPORT SETTINGS Favorites buttons are not listed in 1 TOUCH LIST or 1 TOUCH LIST 2 Rep...

Page 173: ...ayed then press OK 5 Press or to select the setting you want then press OK PRINT ERROR ONLY Prints a report only when a transmission error occurs OUTPUT YES Prints a report every time you send a document OUTPUT NO Does not print a report Skip to step 7 6 Confirm that REPORT WITH TX IMAGE is displayed press or to select ON or OFF then press OK OFF Does not print the first page ON Prints the first p...

Page 174: ...t answer your call Error code For descriptions of error codes see Chapter 13 Troubleshooting in the Basic Operation Guide RX REPORT 1 Press Additional Functions 2 Press or to select REPORT SETTINGS then press OK 3 Confirm that SETTINGS is displayed then press OK 4 Press or to select RX REPORT then press OK 5 Press or to select the setting you want then press OK OUTPUT NO Does not print a report PR...

Page 175: ...e Basic Operation Guide ACTIVITY REPORT 1 Press Additional Functions 2 Press or to select REPORT SETTINGS then press OK 3 Confirm that SETTINGS is displayed then press OK 4 Press or to select ACTIVITY REPORT then press OK 5 Confirm that AUTO PRINT is displayed then press OK 6 Press or to select the setting you want then press OK OUTPUT YES Prints a report after every 40 transactions OUTPUT NO Does...

Page 176: ...g items are displayed in the Activity Report DEPT ID If Department ID Management is set the Department ID is printed Transmission logs are listed according to Department ID ST TIME Transmission time DESTINATION TEL ID Destination name and fax number address NO Transaction number MODE Transaction Error correction mode PGS Number of pages sent RESULT Result of transaction transaction duration OK Tra...

Page 177: ...Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 8 Troubleshooting General Problems 8 2 Paper Feeding Problems 8 4 Sending Receiving Problems 8 6 Sending Problems 8 6 Receiving Problems 8 11 Copying Problems 8 17 Printing Problems 8 18 Telephone Problems 8 20 Network Problems 8 22 ...

Page 178: ...he main power switch turned on A Turn on the main power switch The Error indicator comes on Q Does the machine feed paper correctly or is there paper in the paper drawer or stack bypass A Clear the paper jam or load paper in the paper drawer or stack bypass For instructions on clearing paper jam see Chapter 13 Troubleshooting in the Basic Operation Guide For instructions on loading paper see Set U...

Page 179: ...ubleshooting Appendix Nothing appears in the LCD Q Is the power cord plugged in securely A Unplug the machine and wait for 5 seconds then plug it back in If the LCD still remains blank contact your local authorized Canon dealer Q Is the main power switch turned on A Turn on the main power switch Q Is the machine in the Sleep mode A Press ON OFF on the operation panel to cancel the Sleep mode ...

Page 180: ...tity See Chapter 3 Print Media in the Basic Operation Guide Multiple sheets feed together into the machine Q Is the paper loaded correctly A Make sure the paper is correctly loaded See Set Up the Machine in the Quick Start Guide Q Does the machine contain too many sheets A Make sure you load the correct quantity See Chapter 3 Print Media in the Basic Operation Guide Q Are different types of paper ...

Page 181: ... Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Repeated paper jams occur Q Is the correct type of paper loaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Operation Guide ...

Page 182: ...re sending to a file server are the user and password settings correct A Check the user and password settings and send the document again Q If you are sending to a file server are the shared folder settings correct A Check the shared folder settings See Using a NetBIOS Network on p 3 37 Cannot send a fax Q Is the machine overheated A Unplug the machine and let it cool for about 5 minutes Then plug...

Page 183: ...tly A Check that the Address Book settings are registered correctly See Chapter 4 Sending Documents in the Basic Operation Guide Q Did you dial the correct number A Check that you have the correct number Q Is the machine in the Sleep mode A The machine does not scan documents if it is in the Sleep mode To take the machine out of the Sleep mode press ON OFF on the operation panel Q Is the recipient...

Page 184: ...here is no dial tone contact your local telephone company Q Is the recipient s machine a G3 fax machine A Make sure the recipient s machine is compatible with your machine Q Is BUSY NO SIGNAL shown on the ERROR TX REPORT A The fax number you dialed is busy Try sending the document later A The recipient s machine is not working Ask the recipient to check the machine Q Did the recipient s machine an...

Page 185: ...ine text or photographs send it directly rather than using a memory transmission Q Is a document stored in memory leaving little memory available A Print send or delete any documents stored in memory Faxes sent from the machine are spotted or dirty Q Is the recipient s machine working properly A Check the machine by making a copy If the copy is clear the problem may be in the recipient s machine I...

Page 186: ...olution to STANDARD reduces the sending time Q Is Error Correction Mode ECM set to ON A Because ECM corrects errors during a transmission any problems on the line can mean that the transmission will take extra time Set ECM to OFF Cannot send using Error Correction Mode ECM Q Does the recipient s machine support ECM A If the recipient s machine does not support ECM the document is sent in normal mo...

Page 187: ...to FaxTel FaxOnly or AnsMode If you have set AnsMode confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded See Setting Receive Mode on p 1 11 Q Are documents stored in memory leaving little or no memory available A Print send or delete any documents stored in memory Q Has an error occurred during reception A Check the LCD ...

Page 188: ...ine and that it is turned on with an outgoing message properly recorded See Setting Receive Mode on p 1 11 Q Are documents stored in memory leaving little or no memory available A Print send or delete any documents stored in memory Q Has an error occurred during reception A Check the LCD for an error message See Chapter 13 Troubleshooting in the Basic Operation Guide A Print an Activity Report and...

Page 189: ...s in the Basic Operation Guide Q Have you disconnected the call by pressing Start or dialing the remote reception ID after hanging up A Always press Start or dial the remote reception ID before hanging up Otherwise you will disconnect the call Print quality is poor Q Is the toner low A Replace the toner cartridge See Chapter 12 Maintenance in the Basic Operation Guide Q Is the correct type of pape...

Page 190: ...ee Set Up the Machine in the Quick Start Guide Q Is the cartridge out of toner A Replace the toner cartridge See Chapter 12 Maintenance in the Basic Operation Guide Q Is the correct size of paper loaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Operation Guide A Change REG PAPER SIZE in COMMON SETTINGS See Chapter 14 Machin...

Page 191: ...sing Error Correction Mode ECM Q Does the sender s machine support ECM A If the sender s machine does not support ECM the document is received in normal mode without error checking Receiving of documents is too slow Q Is ECM Error Correction Mode set to ON A Because ECM corrects errors during a transmission any problems on the line can mean that the transmission will take extra time Set ECM to OFF...

Page 192: ...ix Errors occur frequently while receiving Q Are the telephone lines in poor condition or do you have a bad connection A Check if there is a device nearby that interferes with signal reception e g microwave oven A Lower the reception speed See Chapter 14 Machine Settings in the Basic Operation Guide Q Is the sender s machine functioning properly A Ask the sender to check that the machine is functi...

Page 193: ... See Set Up the Machine in the Quick Start Guide Q Is the toner cartridge installed properly A Make sure the toner cartridge is installed properly See Set Up the Machine in the Quick Start Guide A Make sure the front cover is fully closed Q Is the document loaded correctly A Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Operation Guide Q Does the document ...

Page 194: ... Set Up the Machine in the Quick Start Guide Q Is the cartridge out of toner A Replace the toner cartridge See Chapter 12 Maintenance in the Basic Operation Guide Printout is skewed Q Is the paper loaded correctly A Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Quick Start Guide A Make sure the paper delivery slot is free of obstructions Paper jams occur Q Is...

Page 195: ...oaded in the machine A Make sure you load paper that meets the requirements for use See Chapter 3 Print Media in the Basic Operation Guide Q Are you printing on the wrong side of the paper A Some papers have a right side for printing If the print quality is not as clear as you think it should be try printing on the other side of the paper Printout has vertical white streaks Q Is toner low A Replac...

Page 196: ... is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Q Is the main power switch turned on A Turn on the main power switch Q Is the machine set for the correct telephone line type A Make sure the machine is set for the correct telephone line type See Set the Machine for Sending Faxes in the ...

Page 197: ...er Settings Reports and Lists Troubleshooting Appendix Calls do not connect or the wrong number is dialed Q Did you confirm the dial tone before entering the telephone number A Make sure to confirm the dial tone before entering a telephone number If you enter the number before the dial tone can be heard the call may not connect or the wrong number may be dialed ...

Page 198: ...ddresses are properly set up If the IP addresses are set using DHCP BOOTP or RARP make sure they are operating Q Is the computer that is printing properly set up A Make sure the proper printer driver is installed See Installing Uninstalling Software in the Quick Start Guide A Make sure the correct machine is set as the output destination for the computer that is printing in Printers and Faxes or P...

Page 199: ...ling Software in the Quick Start Guide A Make sure the correct machine is set as the output destination for the computer that is printing in Printers and Faxes or Printers The machine automatically connects to a destination other than the intended destination via its dial up access when a dial up router is connected to your network Q Does the dial up router send packets via broadcast A If the dial...

Page 200: ...connected correct A If information about a device on an external network is set on the DNS server on the network to which the machine is connected check the settings Detailed information concerning the machine cannot be set or browsed using the Remote UI or utility Q Are the settings for SET IP ADD RANGE correct A If the settings for IP Address Range Settings do not permit the IP address of a comp...

Page 201: ... where the FTP server has the IP address 192 168 1 195 U ftp 192 168 1 195 Connect to server Connected to 192 168 1 195 220 canmfs FTP server UNIX r System V Release 4 0 ready User 192 168 1 195 none user_name User login 331 Password required for user_name Password Enter password 230 User user_name logged in ftp cd export share Move to data destination directory 250 CWD command successful ftp bin ...

Page 202: ...ing in the Basic Operation Guide and perform the necessary operations according to the error message displayed Unable to send data share files Windows File Sharing Q Are File sharing settings for the shared folder correct A Check the following settings On the computer you are using go into Windows Explorer double click Entire Network check that the computer you want to share is listed there You ca...

Page 203: ...ck Previous Next 9 1 Table of Contents Index Advanced Send Features Advanced Copy Features Network Remote UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix 9 Appendix Glossary 9 2 Index 9 14 ...

Page 204: ...register multiple destinations of various types in a group address and assign a one touch key or coded dial code to this group Registering a destination in the Address Book saves you the effort of entering that destination s address each time you send a job ASCII code ASCII American Standard Code for Information Interchange is a set of standardized codes used to represent letters numbers punctuati...

Page 205: ...riorities The buffer is designed to prevent one device or process from being held up by another For this to be possible the buffer must be set up correctly C CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today c...

Page 206: ...g into Internet Protocol IP addresses such as 18 176 0 26 This enables clients to connect to a server with a host name rather than a numeric IP address Document The sheet of paper containing the data that you send to or receive from a machine Domain A management concept that divides large scale networks into groups for identifying individual computers and users The internet is managed by classifyi...

Page 207: ... the call is from a telephone the machine rings to let you know so you can pick up the handset With this feature one telephone line can be shared by both the telephone and the fax File formats File formats are used to save image data e g JPEG PDF TIFF File server A personal computer or workstation to which two or more users on client personal computers can gain access via a local area network LAN ...

Page 208: ...tinations H HP GL 2 A graphics language that allows computer applications to draw graphic images using printers Images in HP GL 2 are represented as vector graphics Vector objects describe an image in terms of geometric shapes such as lines and polygons and fills HP GL 2 is supported by your Canon machine HTTP Hypertext Transfer Protocol The client server TCP IP protocol used on the World Wide Web...

Page 209: ...Internet more quickly JPEG the format currently used causes some loss in image data after compression and so reduces image quality JBIG compression overcomes this shortcoming Job Recall A method to specify the same destination you have specified before You can recall the destinations scan settings and send settings which have been set and then send your documents JPEG Joint Photographic Experts Gr...

Page 210: ...n Ethernet Token Ring and Windows NT 2000 XP networks NetSpot Network management software that enables the setup and management of multiple printers connected to a network from one central location A network manager can monitor conditions of network printers ascertain online offline status error status the amount of paper in paper drawers verify information on mounted fonts and other readings All ...

Page 211: ...he network where the client is located Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing Pause enters a pause between digits of a telephone number PDF Portable Document Format The page description language used in Adobe Systems Acrobat document exchange system which is restricted neither by device...

Page 212: ...efined as RX or Reception The machine can be customized to receive fax documents in several ways Reception See Receiving Redialing automatic See Automatic redialing Registering A process by which you place destination s information such as the name fax number e mail I fax addresses etc in the machine s memory so that you save time specifying destinations you send documents frequently Regular diali...

Page 213: ...o the telephone switching system In pulse dialing you hear clicks In touch tone dialing the most common dialing system you hear tones Rotary pulse dialing requires certain setting adjustments RX See Receiving S Scope ID The Scope ID is a character string value that is appended to the NetBIOS name and is used for all NetBIOS over TCP IP communications It provides a way for a computer to communicate...

Page 214: ...rk mask The method used to determine which subgroup or subnet an IP address belongs to on TCP IP networks all devices whose IP addresses have the same prefix would belong to the same subnet Dividing a network into subnets is useful for both security and performance reasons Switching hub A network connection box to which a number of computers can be connected The switching hub forwards a data packe...

Page 215: ...iform Resource Locator A standard way of specifying the location of an object usually a web page on the Internet The URL for a web page would look something like this http www w3 org default html Here http indicates that a web page is being accessed http www w3 org is the address of the server containing the web page and default html is the file name under which the web page is stored on the serve...

Page 216: ...Copy job 2 11 5 3 Print job 5 4 Report job 5 4 TX RX job 1 29 Card Reader E1 6 12 Checking Copy job 5 3 Documents stored in memory 5 2 Print job 5 4 Report job 5 4 TX RX results 5 2 Checking counter information 6 9 Clearing page totals 6 9 Coded dial codes 1 19 Collate copy 2 2 Communication environment 3 10 D Delayed sending 1 4 Deleting Documents stored in memory 5 2 Department ID Erasing 6 8 Re...

Page 217: ...tomizing settings 4 39 Machine management 3 52 Manual 1 12 Memory reception 1 14 N NetBIOS network 3 37 Network environment 3 7 O One touch keys 1 19 Overseas number 1 10 P Page limit Changing 6 6 Registering 6 4 Page top button 4 5 Password Changing 6 6 Erasing 6 8 Registering 6 4 Pause key 1 10 Printing counter information 6 10 Pulse dialing 1 9 R Recall key 1 5 Receive mode AnsMode 1 11 DRPD 1 ...

Page 218: ...UI System Monitor System Manager Settings Reports and Lists Troubleshooting Appendix Troubleshooting Copying 8 17 General 8 2 Network 8 22 Paper feeding 8 4 Printing 8 18 Sending Receiving 8 6 Telephone 8 20 Two sided copying 2 3 Two sided printing 1 17 TX REPORT Printing automatically 7 4 U Update button 4 5 User IDs Managing 4 25 ...

Page 219: ...rbevoie Cedex France CANON COMMUNICATION IMAGE FRANCE S A S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON ESPAÑA S A c Joaquín Costa 41 28002 Madrid Spain CANON LATIN AMERICA INC 703 Waterf...

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