Canon IP2800 series Manual Download Page 274 | Manualshive

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If an Error Occurs

When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.

When an error occurs, the

Alarm

lamp flashes orange and a Support Code (error number) is displayed on

the computer screen. For some errors, the

POWER

lamp and the

Alarm

lamp flashes alternately. Check the

status of the lamps and the message, then take the appropriate action to resolve the error.

Support Code Corresponding to the Number of Flashes of the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes Cause

Support Code

2 flashes

There is no paper in the rear tray.

3 flashes

The cover is opened while printing is in progress.

Paper is jammed in the paper output slot or in the rear tray.

4 flashes

The FINE cartridge is not installed properly.

5 flashes

The FINE cartridge is not installed.

The FINE cartridge cannot be recognized.

Appropriate FINE cartridge is not installed.

8 flashes

The ink absorber is almost full.

9 flashes

The protective material for the FINE cartridge holder or the tape may remain
attached to the holder.

11 flashes

Paper type and paper size settings are incorrect.

12 flashes

You cannot print the contents on CREATIVE PARK PREMIUM.

13 flashes

The ink may have run out.

14 flashes

The ink cartridge cannot be recognized.

15 flashes

The FINE cartridge cannot be recognized.

16 flashes

The ink has run out.

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Summary of Contents for IP2800 series

Page 1: ...iP2800 series Online Manual Read Me First Useful Functions Available on the Printer Overview of the Printer Printing Troubleshooting English ...

Page 2: ...ponents and Basic Operations 24 Main Components 25 Front View 26 Rear View 28 Inside View 29 About the Power Supply of the Printer 30 Confirming that the Power Is On 31 Turning the Printer On and Off 32 Notice for the Power Plug Power Cord 34 Notice for Unplugging the Power Cord 35 Loading Paper 36 Loading Paper 37 Loading Plain Paper Photo Paper 38 Loading Envelopes 41 Media Types You Can Use 44 ...

Page 3: ...77 Cleaning the Paper Feed Roller 78 Cleaning the Inside of the Printer Bottom Plate Cleaning 79 Changing the Printer Settings 81 Changing Printer Settings from Your Computer 82 Changing the Print Options 83 Registering a Frequently Used Printing Profile 84 Setting the Ink Cartridge to be Used 86 Managing the Printer Power 87 Reducing the Printer Noise 89 Changing the Printer Operation Mode 91 Tip...

Page 4: ...pe Printing 138 Displaying the Print Results before Printing 139 Setting Paper Dimensions Custom Size 140 Editing the Print Document or Reprinting from the Print History 142 Changing the Print Quality and Correcting Image Data 145 Setting the Print Quality Level Custom 146 Printing a Color Document in Monochrome 148 Specifying Color Correction 150 Optimal Photo Printing of Image Data 152 Adjusting...

Page 5: ...229 Before Installing the Printer Driver 230 Installing the Printer Driver 231 Sharing the Printer on a Network 232 Settings on Print Server 233 Settings on Client PC 234 Restrictions on Printer Sharing 236 Troubleshooting 238 Problems with Printing 239 Printing Does Not Start 240 Paper Jams 242 Paper Does Not Feed Properly No Paper Error Occurs 243 Printing Stops Before It Is Completed 245 Proble...

Page 6: ...ter Status Monitor Is Not Displayed 268 Problems with Installation Downloading 269 Cannot Install the Printer Driver 270 Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear 272 About Errors Messages Displayed 273 If an Error Occurs 274 A Message Is Displayed 277 If You Cannot Resolve the Problem 281 Support Code List 282 Support Code List When Paper Is Jammed 283 1300 284 P...

Page 7: ...90 303 4100 304 4102 305 5100 306 5200 307 5400 308 5B00 309 5B01 310 6000 311 6800 312 6801 313 6930 314 6931 315 6932 316 6933 317 6940 318 6941 319 6942 320 6943 321 6944 322 6945 323 6946 324 B200 325 B201 326 ...

Page 8: ...d on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the des...

Page 9: ...fe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need t...

Page 10: ... U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Google Cloud Print Google Chrome Android Google Play and Picasa are either registered trademarks or trademarks of Google Inc Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are eith...

Page 11: ...e displayed screen may vary Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting Errors Enter your product s model name and a support code Example When the following error screen appears Enter...

Page 12: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 13: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when Windows 8 operating system called Windows 8 below is used 13 ...

Page 14: ...ions are available on the printer Enjoy pleasant photography experience by utilizing various functions Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials and print them 14 ...

Page 15: ...register the names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the ...

Page 16: ... as the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do with My Image Garden for details Download a Variety of Content Materials CREATIVE PARK A printing materials site where you can download all the printing materials for free Various types of content such as seasonal cards and paper c...

Page 17: ...ad PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of PREMIUM Contents provided in this page are subject to change without prior notice Print Photos on Facebook Easily Using a Facebook App Print Your Days Use Print Your Days to collect Facebook photos of memories of parties and travel recent activity of you...

Page 18: ... Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Changing the Printer Settings Changing Printer Settings from Your Computer Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Storing Printed Images Printer Handling Precautions Key to Enjoying Consisten...

Page 19: ...Safety Guide Safety Precautions Regulatory and Safety Information 19 ...

Page 20: ...to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick bo...

Page 21: ... off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielde...

Page 22: ...ste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for Cadmium except for the exemptions set in Schedule II of the Rule Environmental Information Reducing your environmental impact while saving money Power Consumption and Activation Time The amount of electricity...

Page 23: ...certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs 23 ...

Page 24: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 24 ...

Page 25: ...Main Components Front View Rear View Inside View 25 ...

Page 26: ...ze and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 4 cover Open to replace the FINE cartridge or remove jammed paper inside the printer 5 paper output tray Printed paper is ejected Pull out it before printing 6 output tray extension Extend to support ejected paper Extend it when printing 26 ...

Page 27: ...an check the status of the printer by the POWER and Alarm lamps POWER lamp is off The power is off POWER lamp lights green The printer is ready to print POWER lamp flashes green The printer is getting ready to print or printing is in progress Alarm lamp flashes orange An error has occurred and the printer is not ready to print POWER lamp flashes green and Alarm lamp flashes orange alternately An e...

Page 28: ...r cord connector Plug in the supplied power cord 2 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while printing 28 ...

Page 29: ... should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts A may be splattered with ink This does not affect the performance of the printer Do not touch the parts A The printer may not print properly if you touch them 29 ...

Page 30: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 30 ...

Page 31: ...Confirming that the Power Is On The POWER lamp is lit green when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 31 ...

Page 32: ...e If an Error Occurs You can set the printer to automatically turn on when a print operation is performed from a computer This feature is set to off by default Managing the Printer Power Turning off the printer Note When the paper jam error or paper out error has occurred you cannot turn the printer off even if you press the ON RESUME button on the printer Dismiss the error then turn off the print...

Page 33: ...turning off the printer be sure to confirm that the POWER lamp is off Note You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval This is the default setting Managing the Printer Power 33 ...

Page 34: ...wer cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 34 ...

Page 35: ...ng or clogging of the print head and print quality may be reduced 1 Press the ON RESUME button to turn the printer off Note When the paper jam error or paper out error has occurred you cannot turn the printer off even if you press the ON RESUME button on the printer Dismiss the error then turn off the printer If an Error Occurs 2 Confirm that the POWER lamp is off 3 Unplug the power cord The speci...

Page 36: ...Loading Paper Loading Paper 36 ...

Page 37: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 37 ...

Page 38: ...you can use for this printer see Media Types You Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatte...

Page 39: ... THE PRINT SIDE FACING YOU 4 Slide the paper guide A to align it with the paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams 39 ...

Page 40: ...s of paper higher than the load limit mark D Note The printer may make operating noise when feeding paper After loading paper select the size and type of the loaded paper on the print settings screen of the printer driver 40 ...

Page 41: ...nvelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading edge of the envelo...

Page 42: ...lap of the envelope will be faced up on the left side Up to 5 envelopes can be loaded at once 4 Slide the paper guide A to align it with the envelopes Do not slide the paper guide too hard against the envelopes The envelopes may not be fed properly B Rear side C Address side Note Do not load sheets of paper higher than the load limit mark D 42 ...

Page 43: ...Note The printer may make operating noise when feeding paper After loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver 43 ...

Page 44: ...ne paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 1 100 recycled paper can be used Paper Load Limit Setting the M...

Page 45: ...er paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back into the package and keep it on a level surface And also store it avoiding heat humidity and direct sunlight 45 ...

Page 46: ...printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 2 10 sheets 5 x 7 13 x 18 cm 20 sheets 4 x 6 10 x 15 cm 1 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs ...

Page 47: ...g more than 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not ...

Page 48: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 48 ...

Page 49: ... of media The actual printable area will be the area inside these margins Recommended printing area Canon recommends that you print within this area Printable area The area where it is possible to print However printing in this area can affect the print quality or the paper feed precision 49 ...

Page 50: ...inches 203 2 x 277 3 mm B5 6 90 x 9 34 inches 175 2 x 237 3 mm 4 x 6 10 x 15 cm 3 73 x 5 22 inches 94 8 x 132 7 mm 5 x 7 13 x 18 cm 4 73 x 6 22 inches 120 2 x 158 1 mm Recommended printing area A 1 24 inches 31 6 mm B 1 15 inches 29 2 mm Printable area C 0 12 inch 3 0 mm D 0 66 inch 16 7 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 50 ...

Page 51: ...etter 8 00 x 10 22 inches 203 2 x 259 7 mm Legal 8 00 x 13 22 inches 203 2 x 335 9 mm Recommended printing area A 1 24 inches 31 6 mm B 1 15 inches 29 2 mm Printable area C 0 12 inch 3 0 mm D 0 66 inch 16 7 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 51 ...

Page 52: ...nting Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 5 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inch 8 0 mm B 1 28 inches 32 5 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 52 ...

Page 53: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer 53 ...

Page 54: ...ace the FINE cartridge properly Once a FINE cartridge has been installed do not remove it from the printer and leave it out in the open This will cause the FINE cartridge to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink you can print with eithe...

Page 55: ... stop or move it forcibly Do not touch the FINE cartridge holder until it stops completely Important The inside of the printer may be stained with ink Be careful not to stain your hands or clothing when replacing the FINE cartridge You can easily wipe off the ink from the inside of the printer with tissue paper or the like For details on the cleaning refer to Safety and Important Information Do no...

Page 56: ...oid staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables 5 Prepare a new FINE cartridge 1 Take a new FINE cartridge out of its package and remove the protective tape C gently 56 ...

Page 57: ...and regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The printer may not print properly if you touch them 6 Install the FINE cartridge 1 Insert the new FINE cartridge at a slant into the FINE cartridge holder The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed int...

Page 58: ...2 Push the FINE cartridge in and up firmly until it snaps into place Important Check if the FINE cartridge is installed correctly 58 ...

Page 59: ...tridges 7 Close the cover Note If the Alarm lamp lights or flashes orange after the cover is closed take appropriate action If an Error Occurs The printer may make noise during operation 8 Adjust the print head position After replacing the FINE cartridge align the print head Aligning the Print Head Position from Your Computer 59 ...

Page 60: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 60 ...

Page 61: ...When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 61 ...

Page 62: ...e protective tape on the bottom of the FINE cartridge is removed If the Alarm lamp lights or flashes orange see If an Error Occurs Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pa...

Page 63: ... from Your Computer If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved Step5 Replace a FINE cartridge Note If the problem is still not resolved after replacing the FINE cartridge contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From...

Page 64: ...a sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray and the output tray extension 4 Hold down the ON RESUME button until the POWER lamp flashes green twice then release it immediately The nozzle check pattern will be printed Do not perform any other operations until the ...

Page 65: ...ber of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check ...

Page 66: ...utton until the POWER lamp flashes green once then release it immediately The printer starts cleaning the print head The cleaning will be complete when the POWER lamp lights green after flashing Do not perform any other operations until the printer completes the cleaning of the print head This takes about 30 seconds 3 Check the print head condition To check the print head condition print the nozzl...

Page 67: ...mputer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer 67 ...

Page 68: ... Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important C...

Page 69: ...the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvemen...

Page 70: ... from the rear tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the printer is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the message instructions and load one sheet of plain paper or a...

Page 71: ...window 2 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 3 Load paper in the printer Load three sheets of A4 size or Letter size plain paper into the rear tray 4 Execute head alignment Make sure that the printer is on and click Align Print Head Follow the instruction in the message 5 Check the printed pattern Enter the numbers of the patterns with ...

Page 72: ...streaks B Most noticeable horizontal streaks 6 Confirm the displayed message and click OK The second pattern is printed 7 Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window their numbers are automatically entered in the as...

Page 73: ...east noticeable horizontal stripes are clicked in the preview window their numbers are automatically entered in the associated boxes When you have entered all the necessary values click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print an...

Page 74: ...Items to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialog...

Page 75: ...tom Plate Cleaning 1 Open the printer driver setup window 2 Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the printer As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Load the paper into the rear tray in the portrait orientation with the crest of the crease faci...

Page 76: ...Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer Bottom Plate Cleaning 76 ...

Page 77: ...ning Important Be sure to turn off the power and unplug the power cord before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the printer as this may cause a malfunction or damage the surface of the prin...

Page 78: ...olved after cleaning the paper feed rollers from the computer turn off the power unplug the power cord then wipe the paper feed rollers the center roller and the right roller A located inside the rear tray with a moistened cotton swab or the like while rotating them manually Do not touch the rollers with your fingers Rotate the rollers two or more times After cleaning the paper feed rollers turn o...

Page 79: ...per 2 Load only this sheet of paper in the rear tray with the open side facing you 3 Pull out the paper output tray and the output tray extension 3 Hold down the ON RESUME button until the POWER lamp flashes green five times then release it immediately The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink...

Page 80: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer 80 ...

Page 81: ...Changing the Printer Settings Changing Printer Settings from Your Computer 81 ...

Page 82: ...gs from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 82 ...

Page 83: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 84: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 85: ...not be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is del...

Page 86: ...s 1 Open the printer driver setup window 2 Click Ink Cartridge Settings on the Maintenance tab The Ink Cartridge Settings dialog box appears 3 Select the FINE cartridge to be used Select the FINE cartridge to be used for printing and click OK The specified FINE cartridge will be used from the next printing Important When a setting other than Plain Paper or Envelope is selected for Media Type on th...

Page 87: ...nction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disable...

Page 88: ...ou want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 88 ...

Page 89: ...lume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the qui...

Page 90: ...Note The effects of the quiet mode may be less depending on the print quality settings 90 ...

Page 91: ...n change the rotation direction of the Landscape in the Orientation To rotate the print data 90 degrees to the left during printing select this item To rotate the print data 90 degrees to the right during printing clear this item Important Do not change this setting while the print job is displayed in the print wait list Otherwise characters may be omitted or the layout may become corrupt Ink Dryi...

Page 92: ...Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Storing Printed Images Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 92 ...

Page 93: ...printer has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure ink is pumped out from the nozzles Used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink ...

Page 94: ...ting large quantities of paper the area where papers go through may get smeared with ink Clean the inside of your printer with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the rear tray load paper WITH THE PRINTING SIDE FACING YOU Loading Paper Is the paper curled The curled paper causes paper jam Flatten the curled pap...

Page 95: ...sults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for ...

Page 96: ...ted Images Store printed images in albums clear photo sleeves or glass frames to protect them from direct exposure to air Note Storing printed images without sufficient drying may cause blurring or discoloration 96 ...

Page 97: ...Precautions Do not place any object on the printer Do not place any object on the printer It will fall into the rear tray and cause the printer to malfunction Also place the printer where objects will not fall on it 97 ...

Page 98: ...e the POWER lamp is lit or flashing the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged if the printer has not been ...

Page 99: ...handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the POWER lamp is off and unplugging the power cord Important Do not unplug the printer while the POWER lamp is lit or flashing green as it may cause malfunction or damage to the printer making the printe...

Page 100: ... of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works...

Page 101: ...age environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Approx 8 W Standby minimum Approx 0 8 W 1 2 OFF Approx 0 5 W 1 1 USB connection to PC 2 The wait time for standby cannot be changed External dimensions Approx 16 8 W x 9 3 D x 5 3 H inches Approx 426 W x 235 D x 134 H mm With the Paper Support and Pape...

Page 102: ...e Manual Windows Operation can only be guaranteed on a computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 or 10 is required to install Easy WebPrint EX Easy WebPrint EX for Internet Explorer 9 or 10 can be downloaded from the Canon web site Windo...

Page 103: ...Printing Printing from a Computer Printing with Application Software that You are Using Printer Driver 103 ...

Page 104: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 104 ...

Page 105: ...sing Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network 105 ...

Page 106: ...Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or D...

Page 107: ...cument is printed with settings that match your purpose Important When you select the Always Print with Current Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 107 ...

Page 108: ...e following media types on this printer Commercially available papers Media name Media Type in the printer driver Plain Paper including recycled paper Plain Paper Envelopes Envelope Canon genuine papers Photo Printing Media name Model No Media Type in the printer driver Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper 108 ...

Page 109: ...ed Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 109 ...

Page 110: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 111: ...r of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pag...

Page 112: ...ware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual is select...

Page 113: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 113 ...

Page 114: ...hen you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing Manual is also selected only Stapling Side can be specified 114 ...

Page 115: ...er size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than the Page Size the page image will be enlarged The ...

Page 116: ...5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 116 ...

Page 117: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 118: ...printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 118 ...

Page 119: ...Note Selecting Scaled changes the printable area of the document 119 ...

Page 120: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 121: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 121 ...

Page 122: ...ing poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pa...

Page 123: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 124: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 124 ...

Page 125: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 126: ...ox 5 Complete the setup Click OK on the Page Setup tab When you execute print the document will be printed on one side of a sheet of paper When the printing of one side is complete set the paper correctly by following the message and click OK When the printing of the other side is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a med...

Page 127: ...ing Manual check box on the Page Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Margin and set ...

Page 128: ...r than Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Maintenance tab Re...

Page 129: ... you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer ...

Page 130: ... the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi transparent stamp on the document This function is available only when the XPS printer driver is used Stamp first page only To print the stamp only on the first page check this check box 5 Complete the s...

Page 131: ... first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified background Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing Related Topics Registering a Stamp Registering Image Data to be Used as a Background 131 ...

Page 132: ...ary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used 3 Click Define St...

Page 133: ...eType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can also select Custom from the Position list and specify coordinates for X Position and Y Position You can also change the stamp position b...

Page 134: ...overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog...

Page 135: ...sting background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and Background canno...

Page 136: ...der to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 7 Complete the setup Click ...

Page 137: ...te the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of the background you want to delete from the Backgrounds list on the Save settings tab...

Page 138: ...e Quick Setup tab 4 Select the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Complete the setup Click OK When you execute print the informa...

Page 139: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 140: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 141: ...oftware to set the values When the application software does not have such a function or if the document does not print correctly use the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes for user defined media see Media Types You Can Use 141 ...

Page 142: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 143: ...documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Documents and select the appropriate item You can also click and d...

Page 144: ...gs of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print History on the File menu to enable the setting the document printed from the preview is saved ...

Page 145: ...ing Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 145 ...

Page 146: ...the Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the sett...

Page 147: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 147 ...

Page 148: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 149: ...Note During Grayscale Printing inks other than black ink may be used as well 149 ...

Page 150: ...t to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjus...

Page 151: ... an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is checke...

Page 152: ... or the application software to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using ...

Page 153: ...n the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brigh...

Page 154: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 154 ...

Page 155: ...se your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Ope...

Page 156: ...print the data with the Adobe RGB color space even if the application software does not support Adobe RGB 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color Correction 4 Selec...

Page 157: ...If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings and then click OK 6 Complete the setup Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Bri...

Page 158: ...he case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1...

Page 159: ...de of the printer driver After adjusting each color click OK Important Adjust the slider gradually 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting th...

Page 160: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 161: ...ble Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variat...

Page 162: ... value Important Normally patterns are printed with the color balance settings as the center values However when Black Only is selected for Ink Cartridge Settings on the Maintenance tab the color balance settings are not applied to pattern printing 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the b...

Page 163: ...b the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yellow ap...

Page 164: ...ghtness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Specif...

Page 165: ... the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 165 ...

Page 166: ... then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brighte...

Page 167: ...ata is printed with the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 167 ...

Page 168: ... choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust the contrast Moving the Contrast slider to the right increases the contras...

Page 169: ...ute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Intensity Contrast Using Sample Patterns Printer Driver 169 ...

Page 170: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 171: ...p tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the size of Medium and Sma...

Page 172: ...ch the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK 172 ...

Page 173: ...t a pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab Depending on your ap...

Page 174: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 174 ...

Page 175: ...use the XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Spec...

Page 176: ...ch as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Start menu Control Panel Hardware a...

Page 177: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 178: ...he country or region where you are using your printer When you receive a notice about the remaining ink level a mark appears above the ink icon For example The ink is running low Prepare a new ink cartridge 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the im...

Page 179: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 180: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 181: ...tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is not printed correctly display the Print Options...

Page 182: ...ver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 182 ...

Page 183: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 183 ...

Page 184: ...he individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set If Orientation and Copies were set from the ...

Page 185: ...of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer...

Page 186: ...er This ensures that printing is carried out properly for the specified paper Printer Paper Size Selects the size of paper actually loaded into the printer Normally the paper size is set automatically according to the output paper size setting and the document is printed with no scaling When you set 2 on 1 Printing or 4 on 1 Printing in Additional Features you can manually set the paper size with ...

Page 187: ...ttings Prints documents with the current settings starting from the next print execution When you select this function and then close the printer driver setup window the information that you set on the Quick Setup Main and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution Important If you log on with a different user name the settings ...

Page 188: ... is selected check this check box If this check box is unchecked the print orientation is not saved and consequently the Orientation setting is not applied when the printing profile is selected Instead the printer prints with the print orientation specified with the application software Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings To apply the ...

Page 189: ...fying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 189 ...

Page 190: ... that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Important Depending on the Media T...

Page 191: ...tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print result will look like before you actually print the data Check this check ...

Page 192: ...ges produced by color adjustment If you want to display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a color stronger and moving the slider to the left makes a color weaker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adj...

Page 193: ...ters to Adjust Select the item to be checked by pattern printing Cyan Magenta Yellow Prints a pattern that allows you to check the cyan magenta yellow balance Important When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the...

Page 194: ...Color Correction appears grayed out and is unavailable Note In the XPS printer driver ICM has become ICC Profile Matching Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Specify the input profile to be used Important If the application software is set so...

Page 195: ... Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 195 ...

Page 196: ...ect the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setting Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction You can change the rotation direction by going to the Maintenance tab opening the Custom Settings d...

Page 197: ...ecify the size in Printer Paper Size or enter the scaling ratio in the Scaling box Scaling Specifies an enlargement or reduction ratio for the document you want to print Page Layout Multiple pages of document can be printed on one sheet of paper Specify Opens the Page Layout Printing dialog box Click this button to set details on page layout printing Tiling Poster This function enables you to enla...

Page 198: ... When the application software that you used to create the document has the same function give priority to the printer driver settings However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application and this printer driver the number of copies may be multiplied numbers o...

Page 199: ...k box to print the page border line Tiling Poster Printing dialog box This dialog box allows you to select the size of the image to be printed You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the sett...

Page 200: ...You can check what the document will look like when printed as a booklet Margin for stapling Specifies which side of the booklet is to be stapled Insert blank page Selects whether to print the document on one side or both sides of the booklet Check this check box to print the document on one side of the booklet and select the side to be left blank from the list Margin Specifies the width of the st...

Page 201: ...box may resolve the problem Important Even when this check box is checked only some of the information in the color profile is disabled and the color profile can still be used for printing Uncheck this check box under normal circumstances Ungroup Papers Sets the display method of Media Type Page Size and Printer Paper Size To display the items separately select the check box To display the items a...

Page 202: ...drop depending on the print data Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer Select Recommended under normal circumstances Important A large amount of memory may be used for certain settings Do not change the setting if your computer has a small amount of memory Note Unit of Print Data Processing tab cannot be used with the XPS printer driv...

Page 203: ...y be hidden behind the stamp Note You can use Print semitransparent stamp only with the XPS printer driver Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp check box to enable this Check this check box to print a stamp on the first page only Background Background printing is a function th...

Page 204: ...he stamp text string If a large font size is selected for Size characters may extend outside of the stamp border Color Select Color Shows the current color for the stamp To select a different color click Select Color to open the Color dialog box and select or create a color you wish to use as a stamp When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp Selec...

Page 205: ... Center and the orientation to 0 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp Title Enter the title to save the stamp you created Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Stamps Shows a list of saved stamp titles Specify a title to display the corresponding stamp...

Page 206: ...type of printer driver you are using and the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can b...

Page 207: ...tempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects the ink group that you want to clean the print head for Click Initi...

Page 208: ...itmap good The print head nozzles are not clogged Right side bitmap bad The print head nozzles may be clogged Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all ink levels...

Page 209: ...ettings dialog box allows you to specify a setting that reduces the operating noise of the printer This mode comes in handy when the operating noise of the printer becomes a concern such when printing at night Perform this operation when you want to change the quiet mode setting Note If the printer is off or if communication between the printer and the computer is disabled an error message may app...

Page 210: ...edure on head position adjustment see Aligning the Print Head Position from Your Computer Align Print Head Aligns the print head Print head alignment corrects the installation positions of the print head and improves deviated colors and lines Align the print head immediately after installing the print head Print Alignment Value Click this button to check the current setting value of the print head...

Page 211: ...y a new one you can specify the other FINE cartridge that still has ink and continue printing Ink Cartridge Selects the FINE cartridge you use for printing Color Only Uses the color FINE cartridge only Black Only Uses the black FINE cartridge only Both Black and Color Uses the FINE cartridges installed on the printer which are color and black Important When a setting other than Plain Paper or Enve...

Page 212: ... use to set the quiet mode the mode is applied when you perform operations from the printer or printing from the computer If you specify a time for Use quiet mode during specified hours quiet mode is not applied to operations direct print etc performed directly from the printer Custom Settings dialog box When you click Custom Settings the Custom Settings dialog box is displayed If necessary switch...

Page 213: ...our system the characters will be garbled Related Topics Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Setting the Ink Cartridge to be Used Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operat...

Page 214: ...at is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function as the Cancel Printing on the toolbar Exit Ends the Canon IJ Preview Page Menu This menu includes the following commands to select p...

Page 215: ...ialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays t...

Page 216: ...nt setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper Size Displays the paper size of the document to be printed Media Type You...

Page 217: ...portant To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes This command has the same function as Print o...

Page 218: ...s on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored This command has the same function as the Reset Documents on the toolbar Move Document Use the following command to change the order of the documents selected in the docume...

Page 219: ...elete Page Deletes the currently selected page If page layout printing is set the pages enclosed with red frame will be deleted This command has the same function as the Delete Page on the toolbar Restore Page Restores pages that were deleted with the Delete Page function To restore pages you must select the View Deleted Pages check box on the Option menu and display the deleted pages as thumbnail...

Page 220: ... in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed Note If the Page Layout setting in the printer driver is specified to Tiling Poster or Booklet the number of pages is the number of sheets to be used for printing and not the number of pages in the origina...

Page 221: ... the same function as the View Thumbnails on the toolbar View Document List Displays the print document list at the top of the preview window View Print Settings Area Displays the print settings area at the right side of the preview window View Deleted Pages When the thumbnails are displayed this function displays pages that were deleted with the Delete Page function To check deleted pages you mus...

Page 222: ...ove Up One Moves the selected print document one up from its current position If the currently selected document is the first document this command is grayed out and cannot be selected Move Down One Moves the selected print document one down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the sel...

Page 223: ...ted Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be printed Layout tab You can specify settings for page layout printing To apply the specified settings click Apply If the page layout print settings cannot be changed for the print document the individual items are grayed out and cannot be selected Manual Co...

Page 224: ...s button restores all the settings on this tab to their default values factory settings Grayscale Printing Allows you to change the monochrome print settings Duplex Printing Manual Select whether to print the document to both sides of the paper manually or to one side of the paper If the duplex print settings cannot be changed for the print document this item is grayed out and is unavailable Impor...

Page 225: ...s you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operator cal...

Page 226: ...rs Start when Windows is Started Starts the Canon IJ Status Monitor automatically when you start Windows Ink Details Menu Select this menu to display the Ink Details dialog box Check the detail information such as the remaining ink level and the FINE cartridge types for your printer Ink Details dialog box This function displays graphics and messages showing the FINE cartridge type and the estimate...

Page 227: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 227 ...

Page 228: ...e About button on the Maintenance tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Before installing the latest printer driver delete the previously installed version Related Topics Before Installing the Printer Driver Installing the Printer Dr...

Page 229: ... Add or Remove Programs From the program list select XXX Printer Driver where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perfor...

Page 230: ...ter and the computer are firmly connected with the USB cable Turn off the printer Checking the Personal Computer Settings Terminate all running applications In Windows 8 Windows 7 or Windows Vista log on as a user who has the administrator account In Windows XP log on as the computer administrator Important Before installing the latest printer driver delete the previously installed version Related...

Page 231: ... printer from a client printer you must manually select the connection destination from the client To manually select a connection destination click Cancel in the Connect Cable window When the confirmation message appears click Yes In the Installation Incomplete window select the Select printer port check box click Manual Selection and then select the appropriate port 4 Complete the installation C...

Page 232: ...on Client PC This section describes the procedure for setting a computer that uses this printer though a network When you execute print the data is sent to the printer through the print server system Important In case an error occurred when a document is printed by the client system to a shared printer the error message of Canon IJ Status Monitor will be displayed both on the client system and the...

Page 233: ...g tab If you are using Windows 7 press the Alt key on your keyboard and then select Printer properties Sharing tab from the displayed File menu If you are using Windows Vista press the Alt key on your keyboard and then select Run as administrator Sharing from the displayed File menu If you are using Windows XP select Sharing from the File menu Important In Windows 8 Windows 7 or Windows Vista a co...

Page 234: ...f you are using Windows Vista select the Start menu Network Add Printer The Add Printer window appears 3 Add a printer Select Add a network wireless or Bluetooth printer and click the icon for the printer that you have configured on the print server system to be shared and then click Next Note If the icon for the printer is not displayed check that the printer is actually connected to the print se...

Page 235: ...click Next 3 Add a printer Select A network printer or a printer attached to another computer then click Next On the Specify a Printer window click Next and then search for the print server system Click the icon for the printer that you have configured on the print server system to be shared and then click Next Note If the icon for the printer is not displayed check that the printer is actually co...

Page 236: ...displayed File menu Uncheck Show informational notifications for network printers on the Advanced tab and then restart the computer If you are using Windows XP Open Server Properties from the File menu of the Printers and Faxes window on the print server system Uncheck Notify when remote documents are printed on the Advanced tab and then restart the computer The bi directional communication functi...

Page 237: ...n the Same Printer Driver is Installed in the Print Server System and the Client System as the Local Printer The net crawl function may automatically create a network printer icon on the client system 237 ...

Page 238: ...aper Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem 238 ...

Page 239: ...Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Printing Stops Before It Is Completed 239 ...

Page 240: ...able and try printing again Check3 If there are any unnecessary print jobs delete them Deleting the Undesired Print Job Check4 Make sure that your printer s name is selected in the Print dialog box The printer will not print properly if you are using a printer driver for a different printer Make sure that your printer s name is selected in the Print dialog box Note To make the printer the one sele...

Page 241: ...ect the Search charm then search for My Printer Set the correct printer port on Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port then select your printer s name In Windows 7 Windows Vista or Windows XP click Start and select All programs Canon Utilities Canon My Printer Canon My Printer then select Diagnose and Repair Printer Follow the on screen instru...

Page 242: ...computer screen automatically Take the appropriate action described in the message For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search 242 ...

Page 243: ... the print side facing UP Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack Loading Paper Check3 Check to see if the paper you are printing on is not too thick or curled Media Types You Cannot Use Check4 Make sure of the following when you load envelopes When printing on envelopes refer to Loading Paper and pr...

Page 244: ...Check7 Clean the paper feed roller Cleaning the Paper Feed Rollers from Your Computer Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary 244 ...

Page 245: ...ote If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and...

Page 246: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 246 ...

Page 247: ...n colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing the Print Quality and Correcting Image Data Check3 If the problem is not resolved there may be other causes See also the sections below Cannot Print to End of Job No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Colors Are Unclear Line...

Page 248: ... not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced ...

Page 249: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 249 ...

Page 250: ...form another Print Head Deep Cleaning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FINE cartridge runs out of ink replace it with a new one Check4 When using paper with one printable surface make sure that the paper is loaded with the printable side facing up Printing on the wrong sid...

Page 251: ...leaning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink replace it with a new one Check3 Is the FINE cartridge installed properly If the FINE cartridge is not installed securely ink may not be ejected correctly Retract the output tray extension and the pape...

Page 252: ...rm Print Head Alignment If printed lines are misaligned or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print result 252 ...

Page 253: ... function is being used thin lines may not be printed Try thickening the lines in the document Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced 253 ...

Page 254: ...on the Page Setup sheet on the printer driver Select the Do not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for ...

Page 255: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 256: ...ts curl We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear tray for a long time may cause the paper to curl In this case load the paper with the other side facing up It may resolve the problem For Other Paper If the curl on the four corners of the...

Page 257: ...sing paper abrasion Reduce the intensity setting in the printer driver and try printing again 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Main sheet select Manual for Color Intensity and then click Set 3 Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity Check5 Is printing performed beyond the recommended printing area...

Page 258: ... the paper size correctly Check8 Set the time to dry the printed surface longer Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented 1 Make sure that the printer is turned on 2 Open the printer driver setup window How to Open the Printer Driver Setup Window 3 Click the Maintenance tab and then Custom Settings 4 Drag the Ink Drying Wait Time slide ...

Page 259: ... and print quality settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning Inside the Printer Note When performing duplex printing or too much printing the inside may become stained with ink 259 ...

Page 260: ...k Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep ...

Page 261: ...Aligning the Print Head Position from Your Computer 261 ...

Page 262: ...etermine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not resolved aft...

Page 263: ...inter The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer Properly FINE Cartridge Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 263 ...

Page 264: ... plug is securely plugged into the power cord connector of the printer then turn it back on Check3 Unplug the printer from the power supply then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes If the problem is not resolved contact the service center 264 ...

Page 265: ...ter turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open the printer driver setup window and in Auto Power under the Maintenance sheet select Disable for Auto Power Off 265 ...

Page 266: ...nection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does the Hi S...

Page 267: ...on to resolve the error and then reopen it For details on how to resolve the error see If an Error Occurs Check3 Has the cover been left open for 10 minutes or longer If the cover is left open for more than 10 minutes the FINE cartridge holder moves to the position to protect it to prevent the print head from drying out Close and reopen the cover to return the FINE cartridge holder to the position...

Page 268: ...at Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected 268 ...

Page 269: ...Problems with Installation Downloading Cannot Install the Printer Driver Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear 269 ...

Page 270: ...omputer 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from our website Note If the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it again Restart your computer If the icon is not yet displayed try d...

Page 271: ...ck Exit on the PIXMA XXX screen where XXX is your printer s name then remove the CD ROM 4 Turn the printer off 5 Restart the computer 6 Make sure that you have no application software running 7 Insert the CD ROM again then install the printer driver In other cases Reinstall the printer driver If the driver was not installed correctly uninstall the printer driver restart your computer then reinstal...

Page 272: ...t EX onto your computer from our website Note If Easy WebPrint EX is not installed on your computer a message asking you to install it may be displayed on the notification area on the desktop Click the message then follow the instructions on the computer screen to install Easy WebPrint EX While the installation or download Easy WebPrint EX is in progress it is necessary to access the Internet Chec...

Page 273: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 273 ...

Page 274: ...There is no paper in the rear tray 1000 3 flashes The cover is opened while printing is in progress 1203 Paper is jammed in the paper output slot or in the rear tray 1300 4 flashes The FINE cartridge is not installed properly 1687 5 flashes The FINE cartridge is not installed 1401 The FINE cartridge cannot be recognized 1403 Appropriate FINE cartridge is not installed 1485 8 flashes The ink absorb...

Page 275: ...or has occurred 5B00 5B01 10 flashes An error requiring you to contact the service center has occurred B200 B201 Other cases than above Printer error has occurred 5200 5400 6000 6800 6801 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 When a Support Code and a message are displayed on the computer screen Note You can confirm the actions against errors with Support Codes on your computer by...

Page 276: ...For details on how to resolve errors without Support Codes see A Message Is Displayed 276 ...

Page 277: ...he printer on While the POWER lamp is flashing the printer is initializing Wait until the POWER lamp stops flashing and remains lit Check2 Make sure that the printer port is configured appropriately in the printer driver In the following instructions XXX signifies your printer s name 1 Log on as a user account with administrator privilege 2 Select items as shown below In Windows 8 select Control P...

Page 278: ...rinter directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again Check4 Make sure that the printer driver is installed correctly Uninstall the printer driver following the procedure described in...

Page 279: ...M or reinstall it from our website Could not print Application name File name Try printing again once the current job is complete The Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer Scanner Fax Extended Survey Program is installed a confirmation screen asking for permission to send the printer and application software usage information will be displayed...

Page 280: ...Changing the confirmation screen setting 1 Select items as shown below In Windows 8 select Control Panel from the Settings charm on Desktop Programs Programs and Features In Windows 7 or Windows Vista select the Start menu Control Panel Programs Programs and Features In Windows XP select the Start menu Control Panel Add or Remove Programs Note In Windows 8 Windows 7 or Windows Vista a confirmation...

Page 281: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your printer s name is located on the front cov...

Page 282: ...n and take the appropriate action Support Code Appears on the Computer Screen 1000 to 1ZZZ 1000 1200 1203 1300 1401 1403 1485 1682 1684 1686 1687 1688 1700 1701 1890 4000 to 4ZZZ 4100 4102 5000 to 5ZZZ 5100 5200 5400 5B00 5B01 6000 to 6ZZZ 6000 6800 6801 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 A000 to ZZZZ B200 B201 About the support code for paper jam you can also refer to Support ...

Page 283: ...e procedure appropriate for each case If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the rear tray Paper Is Jammed inside the Printer Cases other than above In Other Cases 283 ...

Page 284: ...ver is easier Hold the paper with your hands then pull the paper out slowly not to tear it Note If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jammed inside the Printer 2 Reload the paper and press the ON RESUME button on the printer The printer resumes printing Note When reloading the paper co...

Page 285: ...If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 285 ...

Page 286: ...ction of the paper jam error then turn the printer off 1 Retract the paper output tray then open the cover Important Do not touch the clear film A If the paper or your hands touch the clear film and blot or scratch it the printer can be damaged 2 Make sure that the jammed paper is not under the FINE cartridge holder If the jammed paper is under the FINE cartridge holder move the FINE cartridge hol...

Page 287: ...pull the paper out 5 Make sure that all the jammed paper is removed If the paper is torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains Does the piece of paper remain under the FINE cartridge holder Does the little piece of paper remain inside the printer 287 ...

Page 288: ...the paper suited for printing and are loading it correctly If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case confirm that no piece of paper remains inside the printer If you cannot remove the paper or the paper tears inside the printer or if the paper jam error ...

Page 289: ...e paper output slot Check2 Are there any foreign objects in the rear tray If there are any foreign objects in the rear tray be sure to turn off the printer unplug it from the power supply then remove the foreign object Check3 Is the paper curled Load the paper after correcting its curl 289 ...

Page 290: ... RESUME button Important When the paper out error has occurred you cannot turn the printer off the even if you press the ON RESUME button on the printer Before turning the printer off take the following actions Load paper to resume printing Cancel printing on the message screen displayed on your computer 290 ...

Page 291: ...1200 Cause The cover is open Action Close the cover and wait for a while 291 ...

Page 292: ...he cover Press the printer s ON RESUME button to dismiss the error The printer ejects one blank sheet of paper and resumes printing from the next paper The printer will not reprint the page that was printed when the cover is opened Try printing again Important Do not open or close the cover while printing is in progress as this can damage the printer 292 ...

Page 293: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 293 ...

Page 294: ...1403 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 294 ...

Page 295: ...rtridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press the printer s ON RESUME button 295 ...

Page 296: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 296 ...

Page 297: ...zed Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press the printer s ON RESUME button 297 ...

Page 298: ...cted If you want to continue printing without this function press the printer s ON RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 298 ...

Page 299: ...properly Action Retract the output tray extension and the paper output tray open the cover then remove the FINE cartridges Then install the FINE cartridges again Push the FINE cartridge until it clicks into place After installing close the cover 299 ...

Page 300: ...s ON RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition 300 ...

Page 301: ...1700 Cause The ink absorber is almost full Action Press the printer s ON RESUME button to continue printing Contact the service center 301 ...

Page 302: ...1701 Cause The ink absorber is almost full Action Press the printer s ON RESUME button to continue printing Contact the service center 302 ...

Page 303: ...ain attached to the FINE cartridge holder If you find the protective material or the tape remains attached retract the output tray extension and the paper output tray to remove the protective material or the tape Pull down the tape to remove the protective material Close the cover after removing the protective material If the problem is not resolved contact the service center 303 ...

Page 304: ...data cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly then start printing again 304 ...

Page 305: ...again When the media type is set to Photo Paper Plus Glossy II Set the paper size to 4 x6 10x15cm Windows 4 x 6 Mac or 5 x7 13x18cm Windows 5 x 7 Mac When the media type is set to Glossy Photo Paper Set the paper size to 4 x6 10x15cm Windows 4 x 6 Mac When the media type is set to Envelope Set the paper size to Envelope Com 10 Windows Envelope 10 Mac or Envelope DL Windows Mac 305 ...

Page 306: ...INE cartridge holder from moving and turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving be careful not to touch the components inside the printer The printer may not print out properly if you touch it 306 ...

Page 307: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 307 ...

Page 308: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 308 ...

Page 309: ...5B00 Cause Printer error has occurred Action Contact the service center 309 ...

Page 310: ...5B01 Cause Printer error has occurred Action Contact the service center 310 ...

Page 311: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 311 ...

Page 312: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 312 ...

Page 313: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 313 ...

Page 314: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 314 ...

Page 315: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 315 ...

Page 316: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 316 ...

Page 317: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 317 ...

Page 318: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 318 ...

Page 319: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 319 ...

Page 320: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 320 ...

Page 321: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 321 ...

Page 322: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 322 ...

Page 323: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 323 ...

Page 324: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 324 ...

Page 325: ...B200 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 325 ...

Page 326: ...B201 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 326 ...

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