Error Messages
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List of Error Codes without Messages
If an error occurs while a document is being sent or received, an error code is
displayed on the job log in the System Monitor screen, and is included in various
reports. Check what the error code is, and then take the required steps to solve the
problem. (See "Report and List Samples," on p. 14-2, and Chapter 8, "Checking/
Changing the Send/Receive Status.")
NOTE
If a send job is canceled, <STOP> is printed in the Results column on the Send report.
# 001
Cause 1
Different sized originals were scanned without setting the Different Size
Originals mode.
Remedy
Set the Different Size Originals mode, and then try scanning again.
Cause 2
Different sized originals were scanned in the 2-Sided Original without setting
the Different Size Originals mode.
Remedy
Set the Different Size Originals mode, and then try scanning again.
# 003
Cause
Communications that take longer than the preset time (64 minutes) caused the
error.
Remedy 1 Reduce the resolution or divide the document into two or more parts, and then
try sending the document again. (See "Resolution," on p. 3-12.)
Remedy 2 When receiving a document, ask the remote party to either reduce the
resolution at which the document is scanned, or divide the document into two or
more parts before sending it.
# 005
Cause 1
The recipient did not answer within 35 seconds.
Remedy
Confirm that the recipient's machine is able to communicate, and then try again.
Cause 2
The receiving machine is not a G3 fax.
Remedy
Check the type of machine that the recipient has.
Summary of Contents for imageRUNNER C3480
Page 2: ......
Page 3: ...Color imageRUNNER C3480 C3480i C3080 C3080i C2550 Sending and Facsimile Guide 0 Ot ...
Page 28: ...xxvi ...
Page 108: ...Registering New Destinations Using the Register Key 2 40 2 Basic Sending Methods ...
Page 132: ...Changing Color Modes 3 24 3 Basic Scanning Features ...
Page 194: ...Job Recall 5 42 5 Sending Documents ...
Page 214: ...Fax Information Services 7 10 7 Special Fax Functions ...
Page 326: ...Erasing One Touch Buttons 10 40 10 Storing Editing Address Book Settings ...
Page 350: ...Restricting the Send Function 11 24 11 System Manager Settings If you select Off Press OK ...
Page 380: ...LDAP Server Settings 11 54 11 System Manager Settings ...
Page 430: ...Questions Answers 13 38 13 Troubleshooting ...
Page 475: ......