Canon imagerunner advance C5550i, User Manual

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Problems with MEAP
13WK-0RC
Automatic retrieval of domain information and service information retrieval fail when Windows Server
firewall is set.(P. 918)
Connecting to an Active Directory server fails when Windows Server firewall is set (an error message
indicating that the authentication server is not operating is displayed).(P. 918)
User authentication fails when Windows Server firewall is set.(P. 918)
Cannot log in to Active Directory.(P. 919)
Startup is slow.(P. 919)
Login is slow.(P. 919)
Automatic retrieval of domain information and service information retrieval
fail when Windows Server firewall is set.
DNS server* communication is blocked by the firewall.
● Stop blocking the default port 53.
* A DNS server usually performs communication with the UDP protocol using port 53, but the data may be processed with the TCP
protocol if it exceeds a certain size.
Connecting to an Active Directory server fails when Windows Server firewall
is set (an error message indicating that the authentication server is not
operating is displayed).
Communication with the Active Directory* server is blocked by the firewall.
● Stop blocking the default port 88.
* If Active Directory is set as the login destination, communication is normally performed with the UDP protocol using port 88, but
the data may be processed with the TCP protocol if it exceeds a certain size.
User authentication fails when Windows Server firewall is set.
Communication using LDAP server authentication is blocked by the firewall.
● Stop blocking port 389.
* Communication is performed with the TCP protocol using port 389 by default. If you have changed the port, stop blocking the new
port.
Troubleshooting
918