Canon imageRUNNER ADVANCE C2020, Service Handbook

Page: 285 / 292

ERROR CODE
E-21
Main cause The paper push-on plate motor (M8S) is faulty. The paper push-on plate
motor clock sensor (PIS) is faulty.
Condition of
detection
0004 The number of detection pulse of the paper push-on plate motor
clock sensor is lower than a specific value.
Main cause The paper push-on plate motor (M8S) is faulty. The paper push-on leading
edge position sensor (PI15S) is faulty.
Condition of
detection
0005 The paper push-on plate leading edge position sensor does not turn
on even when the paper push-on plate motor has been driven for
0.3 sec or more after the paper push-on plate home position sensor
is turned off.
E5F8
Main cause The guide home position sensor (PI13S) has a faulty connector.
Condition of
detection
0001 The connector of the guide home position sensor is found to be
disconnected.
The paper push-on plate home position sensor (PI14) has a faulty connec-
tor.
Condition of
detection
0002 The connector of the paper push-on plate home position sensor is
found to be disconnected.
Main cause The paper push-on plate leading edge sensor (PI15S) has a faulty connector.
Condition of
detection
0003 The connector of the paper push-on plate leading edge sensor is
found to be disconnected.