Canon imageRUNNER ADVANCE 8500 series, Troubleshooting Manual, Page: 94 / 95

The breakage of copy tray hooks due to an overloading of output
paper (Copy Tray-Q1/R1/R2 )
[Symptom]
The copy tray hooks (claws) [1] may break on an engine whose serial number is earlier than the following countermeasure cut-
in serial numbers in factory.
[Cause]
An overloading of output paper overcomes the designed strength of copy tray, and this induces the above mentioned symptom.
The said symptom would not occur in the use where the stack volume in the tray is within the specification.
[Reference] The specifications of number of sheets stacked in the copy tray for each basis weight for paper is as per the followings:
- 80 g/m
2
or less: 250 sheets (50 for long strips)
-128 g/m
2
120 sheets (30 for long length papers)
-105 g/m
2
190 sheets
-220 g/m
2
90 sheets
-256 g/m
2
70 sheets
-300 g/m
2
60 sheets (20 for long length papers)
[Service work]
When the aforementioned symptom has occurred, replace the copy tray 1 [1] with new type which changed shape of the hooks
(claws) and enhanced strength against weight.
Main body Model Part number of new type
copy tray 1
iR-ADV 6200 Series Copy Tray Q1 FC9-6183-010
iR-ADV 6500 Series Copy Tray R1 FE4-5914-010
iR-ADV 8500 Series Copy Tray R2 FE4-5914-010
Figure [A] is the previous copy tray 1 and [B], the new type copy tray 1.
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