Canon imagePROGRAF iPF820, User Manual, Page: 632 / 702

Problems Regarding Paper
Roll Paper Cannot be Inserted into the Paper Feed Slot
Cause Corrective Action
The roll paper is warped. Straighten out curls and reload the roll.
If paper cannot be advanced from Roll 2 (Lower), the
Roll Unit Cable is disconnected. Connect the Roll Unit Cable rmly to the Roll Unit
Power Supply Inlet and the inlet on the roll unit.
Cannot Load Sheets
Cause Corrective Action
The paper source selection is incorrect. Press the Feeder Selection button to activate the
Cut Sheet lamp .
Paper is not cut straight
Cause Corrective Action
The paper is bent or curled at the cut position. Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position before
it is cut. Reload the paper correctly.
Paper is not cut
Cause Corrective Action
In the printer driver, No or Print Cut Guideline is
specied in Auto Cut .
Specify Yes in Auto Cut in the printer driver.
In MAIN MENU , Eject or Manual is specied in
Cutting Mode .
Specify Automatic in Cutting Mode in MAIN MENU .
618 Troubleshooting