Cause
Corrective Action
The NetWare server and serv-
ices are not configured correctly.
3.
Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the
print queue is available.
4.
If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's
network protocol settings.
5.
If the printer is used in queue server mode, specify
Other/Unknown
as the printer type.
The printer was turned off and
on when not disconnected from
the server.
Leave the printer off for at least 30 seconds, and then restore power.
Cannot print over AppleTalk or Bonjour networks
Cannot print over AppleTalk or Bonjour networks
Cause
Corrective Action
The AppleTalk protocol is not en-
abled on the printer.
Activate AppleTalk on the printer.
(See "Configuring the Printer's AppleTalk Network Settings.")
→User's Guide
The computer you are trying to
print from is not configured cor-
rectly.
Make sure the computer's AppleTalk settings are configured correctly.
(See "Configuring the Destination for AppleTalk Networks (Macintosh).")
→User's Guide
(See "Configuring the Destination for Bonjour Network (Macintosh).")
→User's Guide
The computer and printer are not
on the same network.
Due to the nature of Bonjour, you cannot print if the printer is on another network behind a router.
Make sure the computer and printer are on the same network. For information about network settings,
ask your network administrator.
iPF6400
Cannot print over AppleTalk or Bonjour networks
Basic Guide
Troubleshooting
Cannot print over a network
113
