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Printing Maintenance

28

Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.

1

Ensure that the printer is on.

2

Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu" on

page 11.

3

Start Print Head Cleaning.

(3)

Select the ink nozzles to be cleaned, and then click Execute

Execute

Execute

Execute.

(4)

When the confirmation message is displayed, click OK

OK

OK

OK.

(1)

Click the

Maintenance

Maintenance

Maintenance

Maintenance tab.

(2)

Click Cleaning

Cleaning

Cleaning

Cleaning.

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Summary of Contents for i470D Series

Page 1: ...Photo Photo Photo Photo Printer Printer Printer Printer Quick Start Guide Quick Start Guide Quick Start Guide Quick Start Guide ...

Page 2: ...ect to change without notice As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof Trademarks Trademarks Trademarks Trademarks Canon is a registered trademark of Canon Inc P...

Page 3: ...rinting Maintenance Printing Maintenance When Printing Becomes Faint or Colors are Incorrect 25 Printing the Nozzle Check Pattern 26 Print Head Cleaning 28 Print Head Deep Cleaning 30 Aligning the Print Head 32 Replacing an Ink Tank 35 Troubleshooting Troubleshooting Troubleshooting Troubleshooting Cannot Install the Printer Driver 41 Print Quality is Poor or Contains Errors 42 Troubleshooting Pri...

Page 4: ...Setup Software User s Guide CD ROM Setup Software User s Guide CD ROM or use the online help within your printer driver interface While in the printer s Properties window press the F1 F1 F1 F1 key or click in the upper right corner Then click the feature you want to know more about or click the Help Help Help Help button when displayed Turn Balloon Help on by selecting Help Help Help Help then Sho...

Page 5: ...lopes with an embossed or treated surface Any type of paper with holes such as loose leaf Loading the Print Media This section describes how to load plain paper into your printer For detailed information on the speciality media Canon provides for use with its various printers refer to the section Using Speciality Media Using Speciality Media Using Speciality Media Using Speciality Media on page 5 ...

Page 6: ... the printed surface until the ink dries For specific drying times refer to the instructions packaged with your media 1 Attach the paper rest 2 Open the cover and pull out the paper output tray 2 Align the paper stack against the right side of the sheet feeder 3 Pinch the paper guide and slide it against the left side of the stack of paper Load Limit Mark Load Limit Mark Load Limit Mark Load Limit...

Page 7: ...e Canon media to ensure optimal print quality Photo Quality Media Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Glossy Photo Paper Glossy Photo Cards High Gloss Photo Film High Resolution Paper Media Suited to Business Documents High Resolution Paper Transparencies ...

Page 8: ...Shirt Transfers 1 sheet Right T Shirt Transfer Transparencies Up to 30 sheets Left Transparency Note z When using plain paper up to 100 sheets can be set Set the Paper Thickness Lever to the left and select Plain Paper Plain Paper Plain Paper Plain Paper from the printer driver Media Type z For detailed description of print media types refer to the User s Guide When paper cannot be fed normally lo...

Page 9: ...s and dialog boxes that appear may vary depending on the software application you are using z The steps described in this section are for printing in Windows XP Note In Windows 2000 click the Main Main Main Main tab in the Print Print Print Print dialog box 2 Ensure that Canon i470D Canon i470D Canon i470D Canon i470D is selected 3 Click Preferences Preferences Preferences Preferences or Propertie...

Page 10: ...r driver functions refer to the User s Guide or Help z Select Preview before printing Preview before printing Preview before printing Preview before printing by clicking the check box This displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Some applications do not contain the function to display the preview Note You can c...

Page 11: ...software s File File File File menu 4 Click Print Print Print Print Note z The menu screens and dialog boxes that appear may vary depending on the software application you are using z The steps described in this section are for printing in Mac OS 9 2 Select the desired paper size from the Paper Size Paper Size Paper Size Paper Size pull down menu 2 Select the Media Type Media Type Media Type Media...

Page 12: ...on Photo Photo Photo Photo Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation Manual Manual Manual Manual If you select Manual Manual Manual Manual the Details Details Details Details button will become selectable Click the Details Details Details Details button to display the Detailed Setting Detailed Setting Detailed Setting Detailed Setti...

Page 13: ...ommon to all application programs When the Printer Properties Printer Properties Printer Properties Printer Properties dialog box is opened from the Start Start Start Start menu additional tabs appear including the Details Details Details Details tab These do not appear when the Printer Properties Printer Properties Printer Properties Printer Properties dialog box is opened from within an applicat...

Page 14: ...sed to creatively enhance the colors and output of your photographs Many of these features are covered in this chapter For more detailed information see the i470D User s Guide on the Setup Software User s Guide CD ROM You can also access the online help in either of the following ways depending on your operating system Press the F1 F1 F1 F1 key Click in the upper right corner then click the featur...

Page 15: ...Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program on page 11 2 Select Custom in Print Quality then click Set to open the Set Print Quality dialog box 3 Move the slide bar to adjust the Print Quality 4 When the process is complete click OK 1 Open the Print dialog box See Printing with Macintosh Printing with Macintosh Printing with Macintosh P...

Page 16: ... Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program Opening the Printer Properties Dialog Box from Your Application Program on page 11 2 Click the Effects tab 3 Select the Photo Optimizer PRO check box 4 Click OK 1 Open the Print dialog box See Printing with Macintosh Prin...

Page 17: ...skin tones in the images To use Vivid Photo select the Vivid Photo Vivid Photo Vivid Photo Vivid Photo check box on the Effects Effects Effects Effects tab To use Vivid Photo select the Vivid Photo Vivid Photo Vivid Photo Vivid Photo check box under Special Effects Special Effects Special Effects Special Effects Note In Windows Me or Windows 98 If Background Printing has been disabled the Vivid Ph...

Page 18: ...the images captured with your digital camera To use Photo Noise Reduction select the Photo Noise Reduction Photo Noise Reduction Photo Noise Reduction Photo Noise Reduction check box on the Effects Effects Effects Effects tab To use Photo Noise Reduction select the Photo Noise Reduction Photo Noise Reduction Photo Noise Reduction Photo Noise Reduction check box under Special Effects Special Effect...

Page 19: ...iles dialog box opens 4 Click OK 5 Click OK on the Profiles tab This registers your printer driver print settings Note You can retrieve or delete the print settings profile at any time Retrieving profile Retrieving profile Retrieving profile Retrieving profile Select the desired profile from Printing Printing Printing Printing Profiles Profiles Profiles Profiles and click Retrieve Retrieve Retriev...

Page 20: ...r printer driver print settings Note You can retrieve or delete the saved driver settings at any time Retrieving print settings Retrieving print settings Retrieving print settings Retrieving print settings Select the name of the settings to retrieve from the Settings list and click Import Import Import Import Deleting unwanted drivers settings Deleting unwanted drivers settings Deleting unwanted d...

Page 21: ... basic introduction to the many features offered by your printer driver Note For detailed description of the printer driver functions refer to the User s Guide Printing with Borderless Printing Reducing Noise from Images Recorded with Digital Camera Smoothing the Rough Edges of Certain Images Automatically Resizing the Image to Fit the Page Resizing the Image by Selecting the Scaling Ratio Adding ...

Page 22: ...ws Macintosh You can select multiple photographs and merge them to create a panoramic photo Easy WebPrint Windows You can easily print pages displayed on the Internet Explorer or pages from the User s Guide on screen manual of this printer in full size Easy WebPrint automatically adjusts the layout when printing a screen This feature enables you to print a screen without its right end being cut of...

Page 23: ...elect All Programs All Programs All Programs All Programs or Programs Programs Programs Programs Canon Utilities Canon Utilities Canon Utilities Canon Utilities Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint and then Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint The 1 Image Selection 1 Image Selection 1 Image Selection 1 Image Selection sheet is displayed 2 Selec...

Page 24: ...reases the number of copies Displays the specified number of copies Decreases the number of copies 1 Click the 2 Paper 2 Paper 2 Paper 2 Paper Selection Selection Selection Selection tab 2 Select the size of the paper you use from Paper Size Paper Size Paper Size Paper Size 3 Select the type of the paper you use from Media Type Media Type Media Type Media Type 1 Click the 3 Layout 3 Layout 3 Layou...

Page 25: ...k This section describes how to print photographs stored in the folder on the hard disk 2 Open the Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint folder and double click the Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint Easy PhotoPrint icon in the folder 2 Select photographs 1 Select the folder containing the photograph you want to print All photographs in the selected folder ar...

Page 26: ...reases the number of copies Displays the specified number of copies Decreases the number of copies 1 Click the 2 Paper 2 Paper 2 Paper 2 Paper Selection Selection Selection Selection tab 2 Select the size of the paper you use from Paper Size Paper Size Paper Size Paper Size 3 Select the type of the paper you use from Media Type Media Type Media Type Media Type 1 Click the 3 Layout 3 Layout 3 Layou...

Page 27: ...t Head Deep Cleaning Print Head Deep Cleaning Print Head Deep Cleaning Print Head Deep Cleaning on page 30 Step 3 If the problem still remains If white stripes are noticeable If the problem remains Print Head Cleaning Print Head Cleaning Print Head Cleaning Print Head Cleaning on page 28 Step 2 Aligning the Print Head Aligning the Print Head Aligning the Print Head Aligning the Print Head on page ...

Page 28: ...s Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu on page 11 3 Print the Nozzle Check Pattern 3 When the confirmation message is displayed click OK OK OK OK See Examining the Nozzle Check Pattern Examining the Nozzle Check Pattern Examining the Nozzle Check Pattern Examining the Nozzle Check Pattern on page 27 Note Nozzle check pattern...

Page 29: ...e Check Pattern Examining the Nozzle Check Pattern on page 27 Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer 1 1 1 1 Select Test Print Test Print Test Print Test Print from the pull down menu 2 2 2 2 Click Nozzle Check Nozzle Check Nozzle Check Nozzle Check 1 1 1 1 Lines mis...

Page 30: ...y from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu on page 11 3 Start Print Head Cleaning 3 Select the ink nozzles to be cleaned and then click Execute Execute Execute Execute 4 When the confirmation message is displ...

Page 31: ...out 50 seconds Note z Print head cleaning can be performed also from the printer itself Ensure that the printer is on Hold down the Resume Resume Resume Resume button until the Power Power Power Power lamp flashes once z After print head cleaning finishes print the nozzle check pattern to verify that the print head nozzles are clean See Printing the Nozzle Check Pattern Printing the Nozzle Check P...

Page 32: ... Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu on page 11 3 Start Print Head Deep Cleaning 3 Select the ink nozzles to be cleaned and then click Execute Execute Execute Execute 4 When the confi...

Page 33: ...he Power Power Power Power lamp stops flashing Note After print head deep cleaning finishes print the nozzle check pattern to verify that the print head nozzles are clean See Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern on page 26 If the head is still not clean after the second deep cleaning replace the ink ...

Page 34: ...x Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu on page 11 3 Print the pattern 1 Click the Maintenance Maintenance Maintenance Maintenance tab 2 Click Print Head Alignment Print Head Alignment Print Head ...

Page 35: ...ess lever to the left position 2 Open the Print Utility dialog box 1 Select Page Setup Page Setup Page Setup Page Setup in the File File File File menu 2 Click Utilities Utilities Utilities Utilities to open the Printer Utility Printer Utility Printer Utility Printer Utility dialog box Note If it is difficult to pick up the best pattern on Column H pick the setting that produces the least noticeab...

Page 36: ...at corresponds Note If it is difficult to pick up the best pattern on Column H pick the setting that produces the least noticeable vertical white stripes 1 1 1 1 Select Test Print Test Print Test Print Test Print from the pull down menu 2 2 2 2 Click Print Head Alignment Print Head Alignment Print Head Alignment Print Head Alignment 2 Enter the numbers 3 Click Send Send Send Send Less noticeable w...

Page 37: ...en an ink tank runs out of ink replace it using the following steps 1 Ensure that the printer is on and then open the front cover The print head holder moves to the left 2 Remove the empty ink tank Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Black BC...

Page 38: ...use an ink tank within six months of its first use z Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled z Color ink consumption may occur even when black and white or grayscale printing is specified Color ink is consumed in the head cleaning and deep cle...

Page 39: ...onfirmation of Ink Tank Replacement When the front cover remains open for a certain period of time the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job 1 Check the message and click Yes or OK When using Windows When using Macintosh 2 Select the replaced ink tank and click OK When both black and color ink tanks have been replaced ...

Page 40: ...e z When using Windows 1 Open the Printer Properties Printer Properties Printer Properties Printer Properties dialog box and click the Maintenance Maintenance Maintenance Maintenance Tab 2 Click Ink Counter Reset Ink Counter Reset Ink Counter Reset Ink Counter Reset 3 Select the newly installed ink tank then click OK OK OK OK z When using Macintosh 1 Open the Page Setup Page Setup Page Setup Page ...

Page 41: ...r cannot work correctly unless you synchronize it with the actual ink level The ink counter can only be adjusted when it is reset at the time a new ink tank is installed Do not reset the ink counter of an ink tank in use Synchronization of the counter and the actual ink level will not work properly BJ Status Monitor Windows BJ Status Dialog Macintosh Important If you did not reset the counter when...

Page 42: ...aper Does Not Feed Properly on page 44 Handling Error Messages Handling Error Messages Handling Error Messages Handling Error Messages on page 45 An Error Message Appears on the Screen An Error Message Appears on the Screen An Error Message Appears on the Screen An Error Message Appears on the Screen on page 46 Note If you encounter any problem during installation or operation of your printer quic...

Page 43: ...er 2 Double click the CD ROM CD ROM CD ROM CD ROM icon For non XP Windows open the My Computer My Computer My Computer My Computer window and then double click the CD ROM CD ROM CD ROM CD ROM icon Double click the CD ROM CD ROM CD ROM CD ROM icon on your desktop to start installation Installation CD ROM not working properly Confirm that there are no problems with the Setup Software User s Guide CD...

Page 44: ...nted Paper Curls or Ink Blots Paper being used is too thin Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink i e pictures with intense colors or photographs Color Intensity setting is too high Reduce the Intensity setting in the printer driver and try printing again 1 Open the Printer Printer Printer Printer Properties Properties Properties Properties dialog bo...

Page 45: ... and then Start Status Monitor Start Status Monitor Start Status Monitor Start Status Monitor 3 Click Display Print Queue Display Print Queue Display Print Queue Display Print Queue 4 Select Cancel All Documents Cancel All Documents Cancel All Documents Cancel All Documents in the Printer Printer Printer Printer menu Click Yes Yes Yes Yes when a confirmation message appears The print job is delete...

Page 46: ... the printer 4 Hold the Resume Resume Resume Resume button down and release after the Power Power Power Power lamp flashes three times then feed the sheet of paper Repeat this operation three times If the printer still does not feed the envelopes or the post cards properly through the printer even after the cleaning operation repeat the procedure Paper Jams 1 Gently pull the jammed paper out of th...

Page 47: ...stomer Care Center Nine flashes Paper thickness lever is set to the right To print from the memory card set the paper thickness lever to the left the setting for plain paper Eleven flashes A specified period of time has lapsed without receiving no response from the digital camera The digital camera or digital video camcorder connected is not compatible with this printer Press the printer s Resume ...

Page 48: ...ograms Programs Programs Canon i470D Canon i470D Canon i470D Canon i470D and Uninstall Uninstall Uninstall Uninstall 2 Follow the on screen instructions to uninstall driver 3 Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver Error No X202 Not enough memory Increase available memory by closing any other applications currently running Error No X203 Print...

Page 49: ...tank replacement Display a confirmation message of Ink tank replacement and click Send Send Send Send Low Ink Warning Accompanied by Ink Tank Icon With Failure to reset ink counter when installing new ink tank The ink tank level accompanied by the ink tank icon with the indicates ink tank is not synchronized with its ink counter Always be sure to reset the ink counter in your printer driver when y...

Page 50: ... folder 4 Read the License Agreement and click Accept if you agree 5 Click Install The printer driver will load automatically 6 If the message No other applications can be running displays click Continue 7 When the Installation was successful screen displays click Restart 8 From the Application folder double click on the software to be installed Follow the on screen instructions 9 When the Install...

Page 51: ...rayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Transparencies T Shirt Transfers Checking the Status of the Printer BJ Status Monitor Functions BJ ...

Page 52: ...age environment Storage environment Temperature 0 to 40 C 32 to 104 F Temperature 0 to 40 C 32 to 104 F Temperature 0 to 40 C 32 to 104 F Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Humidity 5 to 95 RH no condensation Humidity 5 to 95 RH no condensation Humidity 5 to 95 RH no condensation Power supply Power supply Power supply Power supply AC 100 127 V 50 60 Hz AC 100 127...

Page 53: ...ystems Requirements z z z z Use a computer equipped on which Windows XP Windows Use a computer equipped on which Windows XP Windows Use a computer equipped on which Windows XP Windows Use a computer equipped on which Windows XP Windows 2000 Windows Me Windows 98 can operate 2000 Windows Me Windows 98 can operate 2000 Windows Me Windows 98 can operate 2000 Windows Me Windows 98 can operate z z z z ...

Page 54: ...the power supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power ou...

Page 55: ...han the one rated for the printer in the country where you Never use a power supply source other than the one rated for the printer in the country where you Never use a power supply source other than the one rated for the printer in the country where you purchased the printer purchased the printer purchased the printer purchased the printer AC 100 127 V 50 60 Hz AC 100 127 V 50 60 Hz AC 100 127 V ...

Page 56: ...o try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with C...

Page 57: ...f items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions or e...

Page 58: ... ASF nearest you 1 800 423 2366 select automated support options If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the Free live technical support number above or via the website at www canontechsupport com This limited warranty gives you specific legal rights and you may also have other rights which vary...

Page 59: ...ng Error Messages 45 Help button 2 High Resolution Paper 6 I ImageBrowser 20 Ink Counter Reset 38 Ink Tank 35 Installing the Printer Driver when using Mac OS 9 x 48 L Load Limit Mark 4 Loading Paper 3 Low Ink Warning 39 Low Ink Warning Setting 47 M Matte Photo Paper 6 Media speciality 5 to avoid 3 Media Type 6 8 9 Media Types Suitable for Borderless Printing 21 23 N Nozzle Check 26 27 Nozzle Check...

Page 60: ... Printing Borderless Photographs 21 23 Printing the Nozzle Check Pattern 26 R Recalling Driver Settings 17 Regulatory Information 54 Replacing an Ink Tank 25 35 Resetting the Ink Counter 37 S Safety Precautions 52 Saving Driver Setting 17 Speciality Media 6 Specifications 50 T Technical support 56 Transparencies 6 Troubleshooting 40 T Shirt Transfers 6 Turning on the Printer 2 U Uninstalling the p...

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