Canon GX5050, Online Manual

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Note
• For troubleshooting IEEE802.1X/EAP (WPA/WPA2 Enterprise), refer to the following. •
Setting Up IEEE802.1X/EAP (WPA/WPA2 Enterprise)
Checking Printed Network Settings Information:
From the printed network settings information, check the entries in item "2-2"
C-0
[Wi-Fi] [LAN] It is connected correctly. If, nevertheless, the printer is not found on the network or printing is
not possible, check the following items.
Note
• If codes other than "C-0" are displayed at the same time in the item "2-2" see also the •
correspondence of the other codes.
Check1
[Wi-Fi] [LAN] Check that security software's firewall is off.
A message may appear warning you that Canon software is attempting to access the network. If this warning
message appears, set the security software to always allow access.
Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is
the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details,
contact the manufacturer of the security software.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check2
[Wi-Fi] Does network name (SSID) of printer match network name (SSID)
setting of wireless router that communicates?
Check the "3-2-6" item in the printed network settings information and the network name (SSID) of the wireless
router you want to connect to. If they are not matched, check the SSID and password of the wireless router you
want to connect to, and then setup manually.
Check3
[Wi-Fi] Is privacy separator, SSID separator, or Network separation function
enabled on wireless router?
If it is enabled, disable these functions before performing the setup. To check the settings of the wireless
router, refer to the instruction manual provided with it or contact its manufacturer.
Check4
[Wi-Fi] [LAN] If MP Drivers (Printer Driver) are not installed, install them.
(Windows)
Click here and install the MP Drivers (Printer Driver).
C-1
[Wi-Fi] The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear
on the printer's screen.)
Enable the Wi-Fi setting in the printer's settings screen.
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