Canon GX5000 Series, Online Manual

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Cleaning Paper Feed Rollers
If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,
perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on. 1.
2. Remove any paper from paper source to be used for cleaning. 2.
3. Press the Setup button, use the button to select Maintenance , and press the OK 3.
button.
LCD and Operation Panel
4. Use button to select Roller Cleaning and press the OK button. 4.
5. Use button to select paper source ( Rear tray or Cassette ) to use for cleaning and 5.
press the OK button.
The paper feed rollers will rotate as they are cleaned without paper.
6. Make sure paper feed rollers have stopped rotating, and then load three sheets of A4 or 6.
Letter-sized plain paper in paper source selected in step 5.
Loading Photo Paper / Plain Paper in Rear Tray
Loading Plain Paper in Cassette
7. Press the OK button. 7.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord. 1.
2. While rotating the paper feed roller (A) located inside the rear tray more than two full turns, wipe it with a 2.
well wrung out damp cloth.
Do not touch the roller with your fingers. Paper feeding performance may be degraded.
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