When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, the
Alarm
lamp flashes, or the
ON
lamp and the
Alarm
lamp flashes alternately.
For Windows, a support code (error number) may appear on the computer screen.
For macOS, you can check the support code (error number) on the Remote UI.
Check the status of the lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of
flashes
Cause
Support Code
2 flashes
Printer is out of paper or paper does not feed.
Paper cannot be fed because the paper feed rollers are dirty.
If the
Paper
lamp is also flashing:
Paper size settings at printer driver do not match the paper size registered in
the printer.
3 flashes
Paper is jammed at the paper output tray or on the rear tray.
4 flashes
Print head is not installed properly.
1470
5 flashes
Ink valve is closed.
1366
Print head cannot be recognized.
1431
1432
1471
Appropriate print heads are not installed.
1476
217
Summary of Contents for G1020 Series
Page 1: ...G1020 series Online Manual English ...
Page 6: ...5200 249 6000 250 ...
Page 28: ...Handling Paper Ink Tanks etc Loading Paper Refilling Ink Tanks 28 ...
Page 29: ...Loading Paper Loading Plain Paper Photo Paper 29 ...
Page 35: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 35 ...
Page 56: ...10 Turn the printer on 56 ...
Page 58: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 58 ...
Page 83: ...Main Components and Their Use Main Components Power Supply 83 ...
Page 84: ...Main Components Front View Rear View Inside View Operation Panel 84 ...
Page 119: ...Printing Printing from Computer Using PIXMA MAXIFY Cloud Link Paper Settings 119 ...
Page 176: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 176 ...
Page 181: ...If You Cannot Solve a Problem Repairing Your Printer Check the State of the Print Head 181 ...
Page 212: ...Installation and Download Problems Failed to Printer Driver Installation Windows 212 ...
Page 216: ...Errors and Messages When Error Occurred Message Support Code Appears 216 ...
Page 233: ...Note To cancel printing press the printer s Stop button 233 ...