Cannot Proceed beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
If you cannot proceed beyond the
Printer Connection
screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
• Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
• For macOS, make sure the lock icon is on the lower left of the
Printers & Scanners
screen.
If the
icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn off.
3. Turn on printer.
Check3
Follow the steps below to install Printer Driver again.
1. Download the latest Printer Driver.
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Summary of Contents for G1020 Series
Page 1: ...G1020 series Online Manual English ...
Page 6: ...5200 249 6000 250 ...
Page 28: ...Handling Paper Ink Tanks etc Loading Paper Refilling Ink Tanks 28 ...
Page 29: ...Loading Paper Loading Plain Paper Photo Paper 29 ...
Page 35: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 35 ...
Page 56: ...10 Turn the printer on 56 ...
Page 58: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 58 ...
Page 83: ...Main Components and Their Use Main Components Power Supply 83 ...
Page 84: ...Main Components Front View Rear View Inside View Operation Panel 84 ...
Page 119: ...Printing Printing from Computer Using PIXMA MAXIFY Cloud Link Paper Settings 119 ...
Page 176: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 176 ...
Page 181: ...If You Cannot Solve a Problem Repairing Your Printer Check the State of the Print Head 181 ...
Page 212: ...Installation and Download Problems Failed to Printer Driver Installation Windows 212 ...
Page 216: ...Errors and Messages When Error Occurred Message Support Code Appears 216 ...
Page 233: ...Note To cancel printing press the printer s Stop button 233 ...