Canon Color Network UFR Printer Kit-C1, Service Manual

Page: 85 / 122

Chapter 4
4-8
Check TCP/IP #755 - IP address set to 0.0.0.0.
In the following two
situations, the IP address
is 0.0.0.0.
1) Address could not be
obtained from DHCP,
BOOTP, RARP.
2) Unit launched in IP
fixed mode(keys 1+7 to
enter FIXIPmode).
- TCP/IP protocol stack
resources insufficient.
Even with internal retry
(5 times), transmission
failed. - Set the IP address correctly or set DHCP, RARP,
BOOTP environments to operate properly.
- Turn power OFF/ON.
Check server #801 Error returned from
SMTP server during
SMTP session. Or,
command timeout error
generated. -Check mail server
-Check the network traffic.
Cannot find server #802 DNS/SMTP setting
error(DNS server
connection error) Reprogramme the user mode settings. (domain name,
E-Mail address, DNS, mail server)Check that the DNS
server is operating normally.
Check address #806 Address wrongly
searched on SMTP
protocol. Check address
POP server
connection error #810 Cannot connect to POP
server when attempting
POP Before SMTP
transmission. - Reprogramme user mode settings (POP, DNS server
name)
- Check POP server operation.
- Check DNS server operation.
POP server address
error #813 Password, user account
error when attempting
POP Before SMTP
transmission. - Check POP user name, password. - Check POP server
account.
No display #830 DSN error notification
received. The DSN error
notification is sent to the
transmission source by
the SMTP server and the
iR machine programmed
for SMTP reception
during an ESMTP-
enabled transfer path
whenever the destination
address and the other
party's conditions settings
are wrong, or when the
transmitted document's
data size exceeds the
permitted SMTP server
range. - Check the destination address.
- Set the transmission data size so that it does not exceed
the SMTP server's limit.
- Programme the transmission other party's conditions
so that they can be processed by the receiver.
Message Error code Cause Remedy