Canon Color Network UFR Printer Kit-C1, Service Manual

Page: 83 / 122

Chapter 4
4-6
SMTP server
authentication
error #839 Error occurred with
password, user name
and/or account when
attempting SMTP
AUTH transmission. - Check SMTP authentication user name, password.
- Check SMTP server account.
SSL encoding
error #841 Because there is no
encoding algorithm in
common with the mail
server, error occurred
when attempting SSL
encoded transmission. - Stop SSL encoded transmission.
- Change mail server settings and add encoding algorithm.
SSL encoding
error #842 The mail server has
requested client
authentication, which is
an unsupported function,
and an error was
generated when SSL
transmission was
attempted. - Change the mail server settings so that client authentication is
not requested.
- Stop using SSL encoded transmissions.
SMTP
authentication
error #843 In SMTP authentication
using GSSAPI, there is a
significant difference
(more than 5 minutes) in
the time set in the KDC
(Key DistributionCenter)
server and that set in the
iR, causing SMTP
authentication, using
GSSAPI, to fail. - Correct the time settings on the machine.
- Check the time zone and summer time settings.
- Correct the KDC server time settings.
SSL encoding
error(POP) #844 In a transmission using
POP Before SMTP, the
device attempted SSL
encryption
communications but an
error occurred in the
communications and
failed in POP
authentication. - Check the settings for encrypted SSL communications in the
POP server.
- Turn Allow SSL (POP) option off in Additional Functions not
to use SSL encryption function for communications with the
POP server.
- Turn POP Authentication before Sending option off not to use
POP Before SMTP.
POP AUTH
authentication
error #845 In an email or I-Fax
transmission using POP
Before SMTP, the device
attempted POP Auth but
an error occurred in the
POP server and failed in
POP authentication. - Check POP Address and POP Password settings of Additional
Functions.
- Check the POP authentication settings in the POP server.
- Cancel the selection of POP AUTH for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use
POP Before SMTP.
APOP
authentication
error #846 In an email or I-Fax
transmission using POP
Before SMTP, the device
attempted APOP of POP
authentication but an
error occurred in the
APOP authentication
and failed in POP
authentication. - Check POP Address and POP Password settings of Additional
Functions.
- Check the APOP settings in the POP server.
- Cancel the selection of APOP for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use
POP Before SMTP.
Message Error code Cause Remedy