Troubleshooting
39
Printing is slow
(continued)
Computer resources
are low; not enough
disk space
When a print job is sent to the printer, it first goes to a
temporary print spool. If the file is large and you have
limited disk space available, this can slow or stop printing.
Windows
Windows
Windows
Windows
Delete all temporary files (.tmp).
If you have Windows 98 or later, you can also run
the Disk Cleanup utility:
1. From the Start
Start
Start
Start menu, click Programs
Programs
Programs
Programs, then
Accessories
Accessories
Accessories
Accessories, then System Tools
System Tools
System Tools
System Tools, then Disk
Disk
Disk
Disk
Cleanup
Cleanup
Cleanup
Cleanup.
2. Select the drive you want to clean, then click OK
OK
OK
OK.
3. Check Temporary Files, then click OK
OK
OK
OK. The files
will be deleted.
Macintosh
Macintosh
Macintosh
Macintosh
If you run out of disk space on your computer, copy
any unused files to floppies, a zip disk or other
removable media, then delete the files from your
hard disk by dragging into the trash.
Printer tried to
print but no ink
on paper
Ink tanks are not
seated properly
Check the ink tanks, and reseat them if necessary. See
“Replacing Ink Tanks” on page 28.
Printhead clogged
Verify that the printhead is working properly. See “Printing a
Nozzle Check Pattern” on page 30, or “Cleaning the
Printhead” on page 32.
If necessary, perform multiple printhead cleanings. See the
S800 Reference Guide
on the Setup Software & Reference
Guide CD-ROM for more information.
Ink tanks may need to
be replaced
Verify that you have sufficient ink in the ink tanks. See
“Monitoring Ink Levels” on page 27.
If necessary, replace the ink tanks. See “Replacing Ink
Tanks” on page 28.
Printhead may need to
be replaced
Verify that the printhead is working properly. See “Printing a
Nozzle Check Pattern” on page 30, or “Cleaning the
Printhead” on page 32.
If necessary, perform multiple printhead cleanings. See
“Cleaning the Printhead” on page 32, or the
S800 Reference
Guide
on the Setup Software & Reference Guide CD-ROM for
more information.
Problem
Problem
Problem
Problem
Possible Cause
Possible Cause
Possible Cause
Possible Cause
Try This
Try This
Try This
Try This
Summary of Contents for Color Bubble Jet S800
Page 22: ...18 Basic Printing ...
Page 30: ...26 Advanced Print Features ...
Page 38: ...34 Printing Maintenance ...
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