ERROR CODE GUIDE
When an error code is displayed:
• Close the hot water faucet, turn off the switch on the remote control.
• Wait for about 5 minutes before turning the switch on again.
• Open the hot water faucet.
NOTICE:
If an error code other than those listed below is displayed, immediately turn off the hot water faucet,
take note of the error code, turn off the switch on the remote control and call the customer assistance number.
If the error code remains shown:
• Close the hot water faucet and turn off the switch on the remote control.
• Take the proper action shown below and attempt to operate of the water heater again.
• If the error code is still shown.
• Turn off the hot water faucet and turn off the switch on the remote control.
• Take note of the error code displayed and call the customer service assistance number in the “if you need
service”
CAUTION:
For your safety DO NOT attempt repair of gas piping, remote control, burners , vent
connectors or other safety devices. Refer repairs to qualified service personnel.
CAUTION:
Make certain power to water heater is “OFF” before removing protective cover FOR ANY
REASON.
CAUTION:
Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
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Error
Code
Service
Possible Cause
What To Do
E0
Hot water sensor failure Junction port loose,
Short circuit
Call for Service
E1
Ignition systeme failure
The gas valve is not opened
or fully opened, Water shut-
off valve is not open, Junction
port loose
Check and open gas fully,
Check and open water valve,
Call for Service
E2
There is flame when no
water coming in
Electric circuit problem
Call for Service
E3
Over-heating protection Dry Combustion, Problem of
over heating controller
Call for Service
E4
Cold water temperature
sensor
Problem with sensor, problem
with sensor’s plug or socket,
none of the above
Replace the sensor, fix it,
replace the computer board
E5
Pressure switch
Motor problem, Voltage of
power supply is too low
Call for Service
E6
Over-heating
Gas pressure is too high,
Water shutoff valve is not
fully opened, The temperature
is set too low
Check shut-off valve and
open fully, Increase
temperature setting
E7
Solenoid valve
Open circuit of the valve, short
circuit of the valve, none of
the above
Connect the valve, replace the
valve, replace the computer
board
E8
Vent pipe block
Vent pipe is blocked
Clean the pipe
Visit Us: Camplux.com
3330-A Marathon Ct Charleston, SC 29418
(844) 538-7475
