12
TROUBLESHOOTING
PROBLEMS
WHAT TO DO
Grill won’t light when the
ignition button is turned
Remove the cooking grills and the flame tamer.
With a mirror, watch the igniter tip. You should
see a spark jump from the tip of the igniter
when the button is turned. You should also hear
a click every time the knob is reset to the
“HI” position.
If there is no spark and no click, can you match
light the burner? If the burner lights with a match,
you can continue operating the grill, but you may
need to replace the control valve(s) affected.
Check the igniter tip to see if its clean and free
from debris. You can sand this area lightly and
re-adjust it for 3/16” gap.
Do other igniters on the unit function properly?
Check the affected valve orifice for blockage.
Burner flame is yellow or
orange, and there is the
odour of gas
Turn off the grill and leak test all connections. In
the event the leak is traced to a control valve,
contact your dealer to obtain a replacement.
Low heat with knob in
“HI” position
Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there an adequate gas supply available? If it is
only one burner that appears low, does the orifice or
burner need cleaning?
Is the gas supply or gas pressure low?
Is the grill being pre-heated for 15 minutes?
NOTE: Modern propane tanks will cut the flow of propane to approximately
10% if they perceive a leak in the system. Turning your tank on too quickly can
cause your tank to “think” there is a leak. If, all of a sudden, you are getting very
little propane flow in your barbecue, completely disconnect your propane tank
from the barbecue, hook it back up and turn on your tank exaggeratedly slowly.
