Oxygen Concentrator
27
The table below shows all of the alarm conditions that can be experienced by the CAIRE Companion 5:
Alarm
Code
Audible
Alarm
Colored
LED
Possible Cause
Patient Action
None
Off
Green Solid The Companion 5
is working properly
None
AL-P01
Itermittent
Red Solid System Malfunction Turn the power switch to the “OFF” position immediately.
Disconnect the AC Power from the wall outlet. Wait 5
minutes. Connect the AC Power back into the wall outlet
and turn the concentrator back on again. If the alarm
continues, service is required. Connect to a backup oxygen
supply and contact your healthcare provider immediately.
AL-P02
Itermittent
Red Solid
The concentrator
has lost power but
the power switch is
still in the
“ON” (I) position.
Verify that the concentrator’s electrical cord is plugged into an
outlet and that the outlet has power. Try a different outlet. If the
problem continues, connect to a back-up oxygen supply and
contact your healthcare provider.
AL-P20
Itermittent
Low Product
Flow Rate
1. Ensure that the cannula is not kinked or blocked. If used with
a humidifier bottle, ensure that it is filled properly and not
creating a blockage.
2. Ensure that the Companion 5 has proper ventilation. Make
sure there are at least 12 inches between the back and sides of
the Companion and any obstructions (furniture, curtain, etc.)
3. If the problem persists, switch to an alternate source of
oxygen and contact healthcare provider for assistance.
AL-P40
Itermittent
High Product
Flow Rate
AL-P04
Itermittent
Yellow Solid Failed O2 Alarm
Condition (O2
Levels Less
Than 70%)
1. Ensure the air intake filter is not is not clogged or restricted.
2. Ensure the Companion 5 is in a well ventilated area. Make
sure there are at least 12 inches between the back and sides of
the Companion 5 and any obstructions (furniture, curtain, etc.)
3. If the condition persists, switch to an alternate source of
oxygen and contact your healthcare provider immediately.
AL-P08
Itermittent
Yellow Solid
Poor O2 Alarm
Condition (O2
Levels Between
70% and 85%)
AL-P80
Itermittent
Ambient
pressure reading
unstable or out of
range.
Turn the power switch in the “OFF” position immediately.
Disconnect the AC Power from the wall outlet. Wait 5
minutes. Connect the AC Power back into the wall outlet
and turn the concentrator back on again. If the alarm
continues, service is required. Connect to a backup oxygen
supply and contact your healthcare provider immediately.
Note:
Note: The alarm codes will be additive if more than one code is active. For example, if the unit is undergoing a high
product flow rate alarm and a poor O2 alarm condition, the alarm code will be P40 + P08 = P48.
The concentrator will continue normal operation even though an alarm condition is in effect.
The power failure alarm will have the ability to sound for a period after power has been disrupted to the device. The audible
alarm is powered by a super capacitor that is charged by the PCB while the concentrator is in operation. It takes the audible
alarm approximately 30 minutes to fully charge. The capacitor has a set of contacts that is activated when the power switch is in
the “ON” position and no AC power is being supplied. The alarm is stopped by resupplying power to the concentrator.
All other alarms will continue until the alarm condition has been corrected. Service to the concentrator by authorized personnel
is recommended anytime an alarm condition is experienced. Procedures for servicing and testing the unit are outlined in the
Troubleshooting section of this manual.
Red Solid
Red Solid
Red Solid
