Cafection Encore lite Service & Installation Manual Download Page 8

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ENCORE LITE Rev. 3 05/2018

www.cafection.com 800-561-6162

SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite

REFERENCE DRAWINGS

3.1

External View

Drip tray grill

Drip tray

Back splash

Touch screen

Door lock

Metal door

Plastic front
(fascia)

Bean hopper

Top lid

Summary of Contents for Encore lite

Page 1: ...Manufactured by Cafection Ventures Inc 2355 avenue Dalton Qu bec Qu bec G1P 3S3 Canada Tel 800 561 6162 Fax 800 463 2739 service cafection com www cafection com ELINSA Revision 3 05 2018 Images may v...

Page 2: ...Bean Hopper Installation 16 3 9 Water Temperature 17 4 INITIAL SETUP 18 4 1 On Site Installation Requirements 18 4 1 1 Operating Environment 18 4 1 2 Power Supply 18 4 1 3 Water Supply 18 4 1 4 Tools...

Page 3: ...Tools Sub Tab 46 6 6 4 Network Sub Tab 47 6 6 5 Screen Saver Sub Tab 51 6 6 6 Admin Sub Tab 52 6 7 Media Tab 54 6 7 1 Current Playlist Sub Tab 54 6 7 2 Next Playlist Sub Tab 54 6 7 3 Video Storage Su...

Page 4: ...nk 71 8 5 Grinder 72 9 PARTS MAINTENANCE 73 9 1 Hot Water Tank Draining 73 9 2 Shutdown and Storage 74 9 2 1 Storing the Brew Group 74 9 3 Brew Group Assembly 75 9 4 Main Board 76 9 5 Flash Card Repla...

Page 5: ...its intended use This equipment contains hot water Never move it when full This brewing equipment is intended for indoor use only 1 3 Power Supply Always use a grounded 120 VAC 60 Hz socket outlet ra...

Page 6: ...ollowing circumstances will void the warranty policy Use of substitute parts not manufactured or approved by Cafection Improper installation or operation of the equipment Abuse or neglect including bu...

Page 7: ...ivalent parts if warranty is applicable Only warranted parts are authorized for return Cafection suggests keeping replacement parts on hand The warranty covers regular shipping only Overnight shipping...

Page 8: ...800 561 6162 8 SERVICE INSTALLATION MANUAL for Cafection s Encore Lite 3 REFERENCE DRAWINGS 3 1 External View Drip tray grill Drip tray Back splash Touch screen Door lock Metal door Plastic front fas...

Page 9: ...18 9 www cafection com 800 561 6162 SERVICE INSTALLATION MANUAL for Cafection s Encore Lite 3 2 Rear View Water tank Outlet valve Water inlet Electric box Back panel Leveling glides Overflow tray Ante...

Page 10: ...3 3 Internal View Filter paper Soluble mixing chamber Brew group Spout Internal waste bin Main board see section 3 6 Coffee grinder behind the filter paper roll and protector COM connection Flash car...

Page 11: ...afection com 800 561 6162 SERVICE INSTALLATION MANUAL for Cafection s Encore Lite 3 4 Brew Group Assembly Brew chamber Cylinder Piston Coffee spillway Aluminum frame Wheel Manufacturing date on the ba...

Page 12: ...opriate strength At the end of the pause time there will be one shot of water to clean the brew chamber Step 3 Descent of the Piston The descent of the piston creates a vacuum allowing to extract the...

Page 13: ...ing only Not to scale 3 6 Main Board J11 MDB port Coin changer bill acceptor card reader J12 Thermostat board J22 Numeric input switches J21 COM port Link to touch screen computer option 1 J14 COM por...

Page 14: ...al settings back to factory configuration passwords and drink settings LEDs light up to indicate the following statuses DS1 Power 5 V OK DS15 Low water level DS13 Brew group out of park position DS14...

Page 15: ...nplugged when servicing Access the hot water tank by removing the back panel See images below for tank lid details See section 8 4 for preventive maintenance Heater safety switch Water level switch fl...

Page 16: ...nstalled on the brewer when shipped To remove it follow the steps below 1 Unlock the bean hopper The lock is located on top of the lid 2 Remove the bean hopper back plate 3 Push the bean hopper backwa...

Page 17: ...s brewing temperature can also be taken manually by ordering a cup of hot water and measuring its temperature with a thermometer There may be a slight difference from the tank reading This is normal...

Page 18: ...anched off a larger line An easily accessible shut off valve up stream of the unit is highly recommended for ease of installation Cold tap water pressure should be at least 20 psi and no more than 80...

Page 19: ...t section 3 7 lbs 1 7 kg Whole bean hopper middle section 2 3 lbs 1 kg Whole bean hopper right section 3 5 lbs 1 6 kg Soluble hot chocolate 2 5 lbs 1 1 kg Soluble vanilla powder 2 lbs 0 9 kg or 1 lb 0...

Page 20: ...alled on the equipment Those were placed inside the machine for shipment Here is a list of all accessories and parts you should find in your machine In the machine 1 Internal Waste Bin 2 Drip Tray Gri...

Page 21: ...o do so can create variations in product delivery 1 Place a level indicator on top of the equipment remove bean hopper to find a flat surface 2 Adjust the four 4 threaded leveling glides of the equipm...

Page 22: ...portation If the float is not properly in place the switch will be activated and the unit will automatically shut down sensing an overflow situation The computer screen will stay ON showing an error m...

Page 23: ...ediment from a new installation gets in the equipment 2 The incoming water supply must have a shut off valve connected in line Water supply should be a plastic 1 4 or 3 8 outside diameter dedicated li...

Page 24: ...emove it from its transport socket Discard the transport water tank safety part recyclable The transport water tank safety part keeps the float out from moving during transport The water tank will not...

Page 25: ...s 4 9 2 Bean Hopper 1 Unlock and remove the cover of the bean hopper 2 Do not overfill the three 3 sections of the hopper Using a step stool will facilitate the filling of each section of the hopper I...

Page 26: ...ollow the instructions on the screen The brew chamber will not lift up if the switch does not detect any filter paper 3 Pass the filter paper under the left guide bracket of the brew group under the b...

Page 27: ...panel Waste chute Chute base 4 11 Chute Kit Installation Optional 1 Open the brewer s door 2 Insert the chute base inside the chute hole of the cabinet 3 Insert the waste chute into the chute base 4 I...

Page 28: ...d Bill Acceptor The Encore Lite software and hardware are tested and developed using CoinCo products Cafection recommends using the same brand for complete compatibility The following models have been...

Page 29: ...steps 1 Select a beverage 2 Define beverage options blend strength size and milk if applicable 3 Brew 1 Select Beverage 2 Select Beverage Options Blend Strength Size and Milk if applicable Option may...

Page 30: ...and Rights Management see section 6 6 5 An extended base is required to use a carafe on the Encore Lite Carafe mode is always free and each drink is counted as a free vend in the sales counters When...

Page 31: ...ize by changing the amount of water in the beverage but the screen interface will still suggest using a 12 oz cup 1 Select Iced Coffee 2 Fill a 12 oz cup with ice and place it on the cup holder Press...

Page 32: ...people who are not able to reach the screen or are not comfortable using it to order coffee easily To activate this selection keyboard customers need to press any of its keys Using the arrows move the...

Page 33: ...stem settings access Level 3 users have access to all tabs and sub tabs in Service mode with the exception of the Audit tab and the Admin sub tab Factory password for this level tech Level 4 For admin...

Page 34: ...activated When Free Vend is enabled the coin bill and card payment devices will automatically be disabled 3 This button is used to rinse the brew group the soluble powders whipper chambers and the va...

Page 35: ...d an order through Sophia Global Management System It is only available when the coffee brewer is connected to a cellular or a wireless network The user must enter his email and select the items he wi...

Page 36: ...ders Section The user first needs to estimate the level of filter paper in coffee cups and soluble powders in then move the bean icon accordingly Once this percentage has been set the filter paper and...

Page 37: ...it 8 Time and date Date and time can be set in the Tools sub tab under the System tab 9 Network status Many possible statuses Disabled Network is offline Invalid serial num Serial number shown on scre...

Page 38: ...Tab The customization sub tab allows to edit blends names or labels For each blend it is possible to display only one option name or label on the selection screen Default blends names are Coffee 1 Cof...

Page 39: ...of the recipes will be reset to factory settings 3 This table is used to set the price of the recipe 4 This table is used to set the text that will show on the size buttons 5 This button is used to se...

Page 40: ...epresent the amount of time the motor is running 20 units 1 second The right section of the numeric keypad indicates an estimated conversion of the value in units to a milliliter ml and to a US ounce...

Page 41: ...hree 3 stirring cycles during which the total quantity of water is dispensed in three 3 shots The mix is stirred three 3 times ensuring that the coffee completely comes into contact with water Ideal f...

Page 42: ...his setting must be high enough to empty the brew group at the end of the cycle 20 units 1 second This interface is used to set all coffee drinks brew cycles There is no individual setting table per r...

Page 43: ...ahrenheit If the water temperature drops below this setting the coffee brewer will display an error message until the temperature rises above this minimum To disable this feature set the value to zero...

Page 44: ...plays the maintenance counters in which each use of a component is recorded The components requiring maintenance are highlighted in red To reset a component s counter press on the Reset button For mor...

Page 45: ...and buttons the user can set the time frames during which the drinks will be free For more help press the icon 5 This button creates a backup file on the coffee brewer The following data are saved in...

Page 46: ...ror Log 3 This button is used to view the coin changer status If there is no coin changer in the machine or if it is not plugged correctly this button will not be visible 4 This button is used to ente...

Page 47: ...ction com 800 561 6162 SERVICE INSTALLATION MANUAL for Cafection s Encore Lite 6 6 4 Network Sub Tab This section is used to connect the brewer to the internet Use the checkboxes on the left to select...

Page 48: ...nually The person in charge of IT on site will be able to provide this information The coffee brewer is compatible with the following encryption methods No encryption OPEN No password required Press o...

Page 49: ...r of the machine to ensure the best possible signal The antenna is located at the back of the machine on its support The following table provides information about each LED light s signification If th...

Page 50: ...if the brewer has successfully been connected 1 Under the Status tab The network status indicates Cell Modem link OK or Wi Fi link OK 2 In Service mode under the System tab in the Network sub tab 3 O...

Page 51: ...played while the screen saver is ON A green checkmark over a selection means it is selected If a blend s name has been modified in the Customization sub tab see section 6 5 1 this name will automatica...

Page 52: ...99 for a minimum security a PIN of four 4 digits is recommended Check the box of each authorization that needs to be granted to this user Press on the Save Exit button and save changes If at least one...

Page 53: ...ber must be the same as the one indicated on the sticker inside the machine over the fan It is important to enter the serial number of the machine every time the flash card is replaced 3 This barcode...

Page 54: ...kbox to play videos in a random order If the box is not checked videos will be playing in the order they are listed in the current playlist 5 List of videos selected for the current playlist 6 Press o...

Page 55: ...ccess this screen press the SW1 button white on the main board inside the door see section 3 6 and select the Audit tab 6 8 1 Permanent Sales Count This counter records the quantity of drinks sold sin...

Page 56: ...ble and Permanent Sales Counts of the Mokaccino increase by 8 under Large in the Free section Example 2 User 2 enables the Free Vend mode and orders 10 x small Coffee 3 2 x medium Long Espresso 5 x la...

Page 57: ...e screen BE CAREFUL Water is VERY HOT 7 2 Cleaning Sanitizing Button This button is used to clean and sanitize the brew group and the grinder using the appropriate products Regular sanitation treatmen...

Page 58: ...mers health safety by killing bacteria remaining on the surfaces after cleaning There are two 2 sanitation methods 1 Chemical antibacterial treatment 2 Hot water treatment between 170 F and 212 F Alwa...

Page 59: ...ns outlined in this manual must be followed to honor the warranty ensure consistent product quality and maintain a high level of health safety All parts must be visually inspected upon each service vi...

Page 60: ...of the unit and the base cabinet After removing all food soils thoroughly dry with a clean soft cloth Non food contact parts to be verified and cleaned Plastic top lid Cabinet optional Metal surfaces...

Page 61: ...counter settings can be adjusted in accordance to the size of the waste bin in the System 1 subtab under the System tab in Service mode see section 6 6 1 How to empty the cabinet s waste bin 1 Open t...

Page 62: ...st pan then clean the inside with hot water Interior parts to be cleaned Bean hopper Bean hopper plastic funnel Soluble canisters Soluble whipper assembly Brew group assembly Fan Stainless coffee chut...

Page 63: ...ed on top of the lid 2 Remove the bean hopper back plate 3 Push the bean hopper backward and lift it 4 Clean and sanitize the interior of the plastic funnel under hot water Air dry it completely befor...

Page 64: ...e canisters every month to avoid powder to accumulate on the walls of the canisters and alterate the beverages quality 1 Open the brewer s door 2 Remove the top lid 3 Lift the plastic funnel and its c...

Page 65: ...ERY HOT The funnel should be cleaned weekly or more often if needed To clean the funnel follow steps 3 to 5 of section 7 8 4 Brew Group Assembly Frequency monthly or every 1 000 cycles In order to mai...

Page 66: ...ng the taste of the beverages Please refer to the section 7 2 of this manual for sanitizing instructions 7 8 5 Fan Frequency quarterly or as needed Visually inspect the fan located directly to the rig...

Page 67: ...chine and remove the front panel 2 Insert the chute cleaning brush included with the machine up to the very end of the chute 3 Brush the walls from left to right and up and down To avoid damages make...

Page 68: ...ffee machine and deliver a consistent high quality beverage The preventive maintenance schedule and instructions below must be followed to honor the warranty 8 1 Preventive Maintenance PM Schedule All...

Page 69: ...tual brew group of the unit Cafection will completely clean and replace all parts requiring maintenance including the screen and seal the cylinder and the piston seal The cleaned brew group will be re...

Page 70: ...cumulate in the brew chamber If it drips all night the first coffee of the morning will be lukewarm The leakage may also cause the brew chamber to flood WARNING Water is VERY HOT Removing and Installi...

Page 71: ...afety switches may also need to be replaced Use a scale remover product such as Scale Kleen by Everpure See the manufacturer s instructions for more details The float the heater switch and the water l...

Page 72: ...0 cycles Cafection s commercial grade burr grinder ensures perfect coffee grinding The ground coffee particles size playing a key role in the coffee extraction and taste it is important to change the...

Page 73: ...wn prior to emptying the tank Make sure a bucket of a minimum of 0 8 gallons 3 L suitable for holding hot water is available 1 Turn off the brewer and unplug it from the electrical outlet 2 Cut off th...

Page 74: ...own the water level switch s arm with a cable tie tie wrap to keep the float still during transportation Do not overtighten as this may damage the switch The purpose of this operation is only to keep...

Page 75: ...ut and the hose support bracket from the right side of the brew group assembly 6 Support the brew group assembly by holding the aluminum frame on the right side of the brew group assembly 7 With the l...

Page 76: ...lockwise from the top left corner MDB Port J11 if coin changer bill acceptor or card reader Main board J12 J18 J27 J2 J19 J3 J6 J14 J21 J22 5 Unscrew the four 4 plastic 1 posts 6 Remove the board Rein...

Page 77: ...ove the main board protection panel inside the door 2 Pull the flash card outward To install the flash card 1 Make sure the colored side of the card is on the right 2 Insert the flash card and push it...

Page 78: ...6 Rinse Required Soon The number of drinks served has reached the Rinse at parameter set in Service mode see section 6 6 1 All drinks will continue to be dispensed The warning will be displayed on th...

Page 79: ...from the thermostat see section 3 7 Water Temp Sensor Defective short circuit The water tank temperature probe is defective due to a short circuit see section 3 7 Brew Group Starting Position Switch...

Page 80: ...ensure that the pressure is adequate If the machine uses a waterline filter it might be worn out and needs to be replaced Press on the Restart Filling button on the error screen to restart the tank f...

Page 81: ...heck replace the outlet valves Check replace the water filter 10 000 cycles 5 000 cycles Replace the brew group via Cafection s Brew Group Exchange Program Replace the whipping motor s 25 000 cycles D...

Page 82: ...Check replace the water filter 10 000 cycles 5 000 cycles Replace the brew group via Cafection s Brew Group Exchange Program Replace the whipping motor s 25 000 cycles Delime the water tank outlet va...

Page 83: ...commercial urn cleaner PREVENTIVE MAINTENANCE SCHEDULE AT DIFFERENT CYCLES Check replace the outlet valves Check replace the water filter 10 000 cycles 5 000 cycles Replace the brew group via Cafectio...

Page 84: ...tion s Encore Lite Annex 4 ANNEX 4 WASTE CHUTE POSITION 2 1 2 MINIMAL CLEARANCE 4 1 4 4 27 32 7 1 4 15 15 3 16 9 1 4 6 1 1 3 2 Levelling Feet 4X Chute Hole HOLE EDGES SHOULD BE SEALED WITH SILICONE OR...

Page 85: ...Rev 3 05 2018 85 www cafection com 800 561 6162 SERVICE INSTALLATION MANUAL for Cafection s Encore Lite ANNEX 5 REQUIRED CLEARANCE Annex 5 2 1 2 FRONT VIEW SIDE VIEW MAX 6 FEET DISTANCE FROM THE ELEC...

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