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8-1
Section 8
Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
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2
Customer Satisfaction Procedure
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3
Customer Assistance for Text Telephone
(TTY) Users
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4
Customer Assistance Offices
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5
GM Mobility Program for Persons
with Disabilities
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5
Roadside Service
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7
Roadside Service for the Hearing or
Speech Impaired
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8
Courtesy Transportation
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8
Transportation Options
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10
Warranty Information
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10
Reporting Safety Defects to the United
States Government
8
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11
Reporting Safety Defects to the
Canadian Government
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11
Reporting Safety Defects to
General Motors
Summary of Contents for 2002 Escalade
Page 1: ......
Page 2: ......
Page 11: ...ix ...
Page 145: ...2 66 The Instrument Panel Your Information System ...
Page 373: ...6 72 ...
Page 385: ...Scheduled Maintenance 7 7 ...
Page 386: ...Scheduled Maintenance 7 8 ...
Page 404: ...7 26 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED ...