USER’S GUIDE
382 CyberSWITCH
2.
Enter the
ip rip stats
administration console command. Look for the IfStatRcvResponses
counter for the interface. This statistics is the number of RIP update messages received on the
interface.
If the total number of these counters is 0, check the Router to verify that it is configured to send
IP RIP update messages.
3.
Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters.
If these counters are not 0, there may be something wrong with the Router.
If these counters are 0, there is an unexpected condition present within the CyberSWITCH
system software. Contact customer support.
IPX R
OUTING
This section provides methods for diagnosing problems in the following areas of IPX routing:
•
IPX routing initialization
•
IPX routing over the LAN connection
•
IPX routing over the RLAN connection
•
IPX routing over the WAN connection
•
IPX routing service tables
•
triggered RIP/SAP start up
•
triggered RIP/SAP operation
IPX R
OUTING
I
NITIALIZATION
Problem:
The CyberSWITCH does not display the correct IPX Initialization messages. Instead, it displays the
following message (display messages by entering the
dr
console command):
[IPX] Initialization failure
Action:
An internal error has occurred. Contact Customer Support
IPX R
OUTING
OVER
THE
LAN C
ONNECTION
Problem:
The CyberSWITCH does not display the correct message after issuing the
ipx diag
or
ipx ping
command. Instead, it displays the following message:
No response from <ipx-address>
Action:
1.
Verify that the routing entry for the destination network exists by entering the following
console command:
ipx route
If the CyberSWITCH displays the route to the destination, it knows how to reach the local
server’s internal network. Determine if this is a static route or a dynamic route learned via RIP.
The output of an
ipx route
command contains a protocol (P) field for each route entry, which
