1-510970 / 13339 / 2021-02 / © BWT
W
assertechnik GmbH / Printed in Germany
BWT Perla
Duplex Models
Duplex-Trinkwasser-
behandlungsanlage
Changes reserved!
Installation and operating manual EN
Page 1: ...1 510970 13339 2021 02 BWT Wassertechnik GmbH Printed in Germany BWT Perla Duplex Models Duplex Trinkwasser behandlungsanlage Changes reserved Installation and operating manual EN...
Page 2: ...2 Thank you very much for the confidence that you have shown in us by purchasing a BWT appliance EN Table of Contents Page 3 2...
Page 3: ...sewage system connection 18 6 3 Electrical connections 18 7 General operation and display 19 7 1 Opening the Easy Fill technology cover 19 7 2 Device status display 19 7 3 Closing the Easy Fill techn...
Page 4: ...bleshooting 67 14 1 Fault during start up 67 14 2 Fault during operation 69 14 3 Faults affecting the additional functions 70 15 Warranty 71 15 1 Product returns 71 15 2 Your contact at BWT 71 16 Deco...
Page 5: ...n gers that may arise while operating the product 1 2 Validity of this documentation This documentation applies exclusively to the specified product See the label on the title page This documentation...
Page 6: ...pension eyes or attachment points Install or mount the product on a sufficiently strong and level horizontal surface and adequately secure it against falling or tipping 1 5 Symbols used The following...
Page 7: ...serious injury WARNING Hazard with a moder ate degree of risk Indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION Low risk hazard Indicates a hazardou...
Page 8: ...tal lakes aquariums or fish ponds Handing over the product to the operator If there is a delay between in stallation start up of the unit and transfer to the operator both exchanger columns must be ma...
Page 9: ...operating manual Contact the BWT drink ing water specialist or fitter Quality of the regen erative Impurities from inferior regenera tives with insoluble components cause deposits Use of BWT Perla ta...
Page 10: ...echnology cover with LED status display 3 Proximity sensor 4 Integrated regenerative container 5 Brine suction system 6 Columns containing ion exchanger material 7 Waste water connection 8 Water inlet...
Page 11: ...ng system 11808 AQAGuard Wireless Water Sensor required accessories for the AQA Guard function 11772 LTE antenna cable length of 3 m 1 444528 Fault signal cable ZLT 1 433090 Mineral metering units not...
Page 12: ...able documentation Data protection notice Material safety data sheets 4 Function The BWT Perla Duplex product range includes various duplex water softeners based on ion ex change The products are fill...
Page 13: ...After brine extraction there is no liquid left in the regenerative container An ultrasound sensor in the Easy Fill technology cover measures the regenerative level The regeneration is proportional 10...
Page 14: ...oor If the product s floor sensor detects water on the floor the water supply in the direction of flow from the unit is shut off and a warning issued The floor sensor only responds to drinking water m...
Page 15: ...all times For data see chapter 17 Technical data page 73 A separate means of protection against a shortage of water is not provided and must be installed on site if desired 5 2 1 Installation conditio...
Page 16: ...low In order to benefit from the product s connectiv ity based features one of the following must be present at the installation location GSM signal strength between 40 and 89 dBm Wi Fi signal strengt...
Page 17: ...tting Connect the corrugated hose to the product s inflow water connection IN 6 with a seal Connect the other corrugated hose with a seal to the product s outlet water connection OUT 5 Connect this co...
Page 18: ...nsing water and overflow hoses must be connect ed to the sewage system at least 20 mm above the highest possible waste water level unimpeded drainage The flushing water and overflow hoses must not be...
Page 19: ...on mechanism Tap lightly on the surface of the housing The Easy Fill technology cover opens 7 2 Device status display The colour of the BWT logo on the technology cover indicates the device status Lit...
Page 20: ...ration in progress GSM signal strength LAN Wi Fi signal strength Server connection active The touch display provides important information and can be operated intuitively It switches on automatically...
Page 21: ...nd may differ from the illustrations in this manual Display settings Select your country in the top field Select your language in the middle field Select the unit used to indicate the water hard ness...
Page 22: ...product starts If all criteria for correct installation are satisfied Press INSTALLED Installation check 3 4 AQA Stop Sensor Check the connection and position of the floor sensor see chapter 6 1 Insta...
Page 23: ...n chapter 11 5 3 Refilling operating materi als page 49 Press CONFIRM Completing the installation check The installation check is completed successfully when all four icons are green Press CONTINUE Th...
Page 24: ...e can be found in the following chapters 9 1 GSM connection wizard page 27 9 2 LAN connection wizard page 29 9 3 Wi Fi connection wizard page 31 NOTE If you do not want to connect the product to the I...
Page 25: ...maps water hardness da tabase Check that the database value matches the water hardness at the installation location and adjust the value for the inflow water hardness if necessary If necessary press E...
Page 26: ...During or after start up the connection wizard will guide you through the possible types of connection and registration Selecting the connection type Select the connection type used by the product to...
Page 27: ...tly of the home network via GSM thanks to an integrated SIM card This requires a sufficient GSM connection There are no additional costs If necessary start the connection wizard Settings General Infor...
Page 28: ...enna Open the Easy Fill technology cover of the product Loosen the screws on the internal cover and then remove it Route the cable of the external antenna through the opening on the back of the produc...
Page 29: ...technology cover can be easily closed and that the cables do not have any kinks 9 2 LAN connection wizard If you have a network connection at the installation location of your product use the RJ45 in...
Page 30: ...on wizard and thus automat ically activated Ensure that the technology cover can be easily closed and that the cables do not have any kinks Obtaining the network connections automatically The network...
Page 31: ...Internet enabled mobile device to obtain further information Press REPEAT to attempt to connect again Press CONTINUE to exit the connection wizard However you can also connect the product via Wi Fi or...
Page 32: ...ecu rity key e g WPA2 key of the selected Wi Fi network To check the entry afterwards press the eye symbol next to the input field to reveal the key Obtaining the network connections automatically The...
Page 33: ...ion to the home network via Wi Fi was successful Press CONTINUE to continue with the registration see chapter 10 Registration page 36 Wi Fi connection was not successful If the connection to the home...
Page 34: ...ted section 9 1 GSM connection wizard page 27 9 2 LAN connection wizard page 29 9 3 Wi Fi connection wizard page 31 9 4 2 Performing a connection test The connection test checks the connection of your...
Page 35: ...ter 9 1 GSM connection wizard page 27 9 2 LAN connection wizard page 29 9 3 Wi Fi connection wizard page 31 Deactivating connections Existing connections can be deactivated at any time Settings Genera...
Page 36: ...with a mobile device from outside see chapter 12 2 Remote operation of the product via a direct Wi Fi connection access point page 59 10 Registration Registering the product enables many additional f...
Page 37: ...nnection type 9 1 GSM connection wizard page 27 9 2 LAN connection wizard page 29 9 3 Wi Fi connection wizard page 31 If you do not want to connect the product to the Internet press X in the header to...
Page 38: ...he hydromaps water hardness database for the installation location of your product Tap inside the text box A keypad is displayed Enter the postcode of the installation location of your product and pre...
Page 39: ...Read and confirm the privacy policy Provide information about your product Create a user account Creating a BWT user account You must create a user account to complete product registration If you alre...
Page 40: ...evice output is displayed as a percentage below this Regenerative Estimation of the time remaining until the regenerative in the container is depleted The estimation is displayed as a percentage and d...
Page 41: ...es are divided into three categories Information indicates events Example Column regenerated Warning indicates required actions Example Refill the regenerative Fault indicates mechanical hydraulic or...
Page 42: ...erating record product information and device status see chapter 11 6 Info page 53 Help Contact persons and FAQs see chapter 11 7 Help page 57 Login Login for service technicians 11 4 Settings The SET...
Page 43: ...r replaced You can connect up to 10 wireless sensors via the EnOcean interface The sensors must go through the teach in process on the product Press for the menu item in which you wish to change the s...
Page 44: ...moisture on the floor Dry the floor and the sensor Acknowledge the message see chapter 11 2 Messages page 41 AQA Stop Litre To minimise water damage the control valve can shut off the water supply do...
Page 45: ...bsequent reverse osmosis e g during operation of a steam generator Activate this function during operation of the related products Hygiene The Hygiene function triggers rinsing of both ex changer colu...
Page 46: ...0 mg l in accordance with the German Drinking Water Ordinance is not exceeded Select the desired outlet water hardness luxury water with approx 4 dH or enter it manually Follow the instructions on the...
Page 47: ...defined period of time to save resourc es and prevent damage Maintenance Product check and maintenance routine with the BWT IOCLEAN cleaning tablet 11 5 1 Regeneration rinsing You can trigger manual r...
Page 48: ...down menu appears If the product was shut down then the Return to operation menu appears Shutting down Press Shutting down Close the connection fitting Press Start A valve on the product is opened an...
Page 49: ...gently until it snaps shut NOTE When filling the regenerative make sure that impurities do not get into the regen erative container and locking mechanism red circle If necessary clean the regenerativ...
Page 50: ...roduct or via the app However you can only deactivate it on the product If you have already gone on holiday and forgotten to activate Holiday mode use the BWT Best Water Home app or remote opera tion...
Page 51: ...Checking for leaks In this step check the system for leaks Check the product as well as the connections both in front of it and behind it for leaks NOTE Pay particular attention to water leakage at th...
Page 52: ...eck NOTE Follow the usage instructions enclosed with the luxury water check If the water hardness is acceptable Press CHECKED If the water hardness is not acceptable Press CANCEL readjust the motor bl...
Page 53: ...nsing procedure is displayed NOTE During cleaning no settings can be made on the product Wait until regeneration is complete The Home screen is displayed once the cleaning process is complete 11 6 Inf...
Page 54: ...n is required to enable after sales service to quickly check how uptodate your product and the installed device software are if necessary Serial number Individual serial number Start up data Time of s...
Page 55: ...in the respective time period NOTE A maximum flow rate that is too low indi cates a problem in the pipe system Regenerative Information about current regenerative consump tion If necessary swipe your...
Page 56: ...ation about the quality status and IP addresses of all connec tion types 11 6 5 Device status Info Device status Information about the remaining softened water capacity and current regeneration step P...
Page 57: ...11 7 1 Contact person Enter the contact data for after sales service here so that it is handy in case of a fault Type into the individual text fields and enter the respective contact data 11 7 2 FAQs...
Page 58: ...app The BWT Best Water Home app offers a clear overview of your products Features of the BWT Best Water Home app Monitoring the regenerative level Service information Holiday mode Warning and fault m...
Page 59: ...use the same account to activate all your BWT products Your BWT product is now integrated into the BWT BEST WATER HOME app and can be used 12 2 Remote operation of the product via a direct Wi Fi conn...
Page 60: ...ey received via e mail Open a web browser on the mobile device Enter the IP address of the Wi Fi provided by your product into the address bar in the browser NOTE Checking the IP address The default I...
Page 61: ...eived after registration is available The connection via LAN or Wi Fi is active and working Open a web browser on a device connected to the network Enter the IP address of the product into the address...
Page 62: ...r functioning of the unit 13 1 Intended operation The intended operation of the product includes commissioning operation decommissioning and if necessary recommissioning Intended operation of the prod...
Page 63: ...ing a profit 1 Obligatory Implementation by specialist only Obligatory Supply of drinking water for an unde termined changing group of people not connected by personal relationships 1 Obligatory Imple...
Page 64: ...fill regenerative According to use Required Required Check brine containers for soiling Every 2 months Required Required Check for leaks visual inspection Every 2 months Required Required Functional t...
Page 65: ...lified fitter at BWT We recommend that you enter into a maintenance agreement with the BWT after sales service department or your fitter Depending on the type and design of the BWT product the followi...
Page 66: ...3 to 30 days Use the controller to put the product in Holiday mode For information about activating Holiday mode see chapter Holiday mode on page 50 For information about deactivating Holiday mode see...
Page 67: ...step 2 2 2 2 Is the e mail address correct Check that the e mail address you entered on the product is correct and amend it if necessary If the e mail address is correct follow step 2 3 If an in corr...
Page 68: ...rd you are using and make sure that this matches your desired input language 3 8 User login not possible forgotten password Click Forgotten password and follow the process to set a new password 3 9 It...
Page 69: ...till has to be finely adjusted Water hardness of the inflow water has changed Adjust the water hardness of the inflow water The product is not supplying softened water or the flow is insufficient Inle...
Page 70: ...nance Try again after the time period has expired 2 2 Product is not dis played Did you activate the product successfully You will receive the e mail confirming successful activation after completion...
Page 71: ...s well as improper use leads to the loss of warranty and exclusion of liability 15 1 Product returns Product returns will not be processed without a return number RMA no In Germany call our after sale...
Page 72: ...ronic components 16 2 1 Disposal of the transport packaging Recycling the packaging materials saves resources and reduces waste Return the packaging to your specialised dealer 16 2 2 Disposal of old d...
Page 73: ...s People 1 to 5 2 to 12 6 to 8 12 to 20 Ion exchange material fill quantity l 2 x 3 2 2 x 6 2 Supply of regenerative max kg 32 Regenerative consumption per 100 regeneration approx kg 0 25 0 76 Rinsing...
Page 74: ...A mm 797 Width B mm 394 Depth C mm 505 Water inlet connection height D mm 592 Water outlet connection height E mm 652 Overflow connection height F mm 410 Clearance to allow the technology cover to be...
Page 75: ...11 2 4 5 25 2 2 5 14 0 5 0 28 0 3 0 16 8 Peak flow The peak flow is the flow rate at which the product s outlet water hardness value is reduced to values less than 10 of the inflow water hardness for...
Page 76: ...lations DIN 1988 standards specifications for drinking water installations DIN EN 1717 protection of drinking water from contaminants in the drinking water supply system DIN EN 15161 Water conditionin...
Page 77: ...uct ____________________________________________________ Date Water meter reading up stream of the product m3 Water hardness up stream l downstream of the product dH Increase in sodium content of drin...
Page 78: ...x permitted addition in accordance with the German Drinking Water Ordinance 2 2 mg l calculated as P Metering to set the pH value For minimising the corrosiveness of drinking water and preventing elev...
Page 79: ...rain or twist the corrugated hoses during installation Do not try to fold or squeeze them The minimum bending radius of the hoses is 50 mm The corrugated hoses are not to come into con tact with plast...
Page 80: ...he period thereafter the hoses must not be subject to any external pressure or elongation Only use matching spanners for the hexagon nuts Do not use a pipe wrench Join the water softener and connectio...
Page 81: ...to the connection 4 and push it in by 90 mm Route the overflow hose from the regenerative container to the connection 1 attach it and secure it with a hose clamp NOTE The flushing water and overflow h...
Page 82: ...nit Duplex syst mes d adoucissement d eau Typ Type Type BWT Perla Baureihe series s rie de mod les ist entwickelt konstruiert und gefertigt in bereinstimmung mit den oben genannten Richtlinien in alle...
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Page 84: ...mbH Walter Simmer Stra e 4 A 5310 Mondsee Phone 43 6232 5011 0 E Mail office bwt at BWT Wassertechnik GmbH Industriestra e 7 D 69198 Schriesheim Phone 49 6203 73 0 E Mail bwt bwt de www bwt com Furthe...
