background image

Burroughs 

 

ReceiptNOW

TM

  Elite  User  Manual

 

- 5 - 

2.2 Cutter Technical  Specif ication s  

Item

 

Paramet er  

Note 

Cutting m ethod 

Sliding blade  

 

Cutting tim e 

500m s 

Cutter cut s f or one tim e. 

Cutting interv al 

2s 

30 cut s / m in (m ax im um ) 

Type of  paper  

0.06~0.1m m 

therm al  paper  or equiv alent  thickness 
paper  

Operating v oltage 

24VDC 

 

Max im um  operating c urrent  

1.2A  

24VDC  

Cutter lif etim e 

1.5 m illion tim es (0.06m m 
thick paper)  

*Includes f ull-cut, partial  cut 

    Full cut: Com pletel y severs p aper  

Parti al cut: Parti all y severs pap er, l eaves cut end attached  w ith tear-off tab  

2.3 Printing  Consumable M aterial T echn ical  Specif ication s  

2.3.1 

Thermal Paper Parameters 

 

Type o

f

 Pap er: C ontinuous therm al paper

 

  Paper F eedi ng Method: Pa

p

er Roll  

  Paper W idth: M axim um  80mm , w idth can be  adj usted betw een 56-82.5mm 

  Paper  Thickness: 0.06mm -0.1mm 

  Therm al Layer: External  

  Paper R oll Size: OD  (Max)

 

83 mm 

  Insi de Diam eter  ( Min) 12.5m m 

  Recom m ended  Paper

 

Part Number  

Manufacturer  

401095994  

Burroughs  

F240AC,F220-VP,FV230A 1,  
PA220AG,HP 220A  

Mitsubi shi Paper Mill CO., LTD 

FD210,P D150R,PD160R  

OJI Paper CO., LTD.  

F70NA  

FUJI PHOTO FILM CO., LTD  

Attention

 

  Please use r ecom m ended paper  or equivalent  quality paper. The use of other types of paper  

m ay affect print quality and print head life. 

  If the paper  is  contam inated b y chem icals or oi l, the p aper m ay b ecom e discolor ed  or printi ng  

resul t m ay not be cl ear. 

  Do not  scratch the therm al paper w ith any sharp or hard object. This m ay cause the printi ng  

to b e obscured or unclear.  

  All  t herm al  printer   paper  w ill  degrade  and  produce  p oor   quali ty  printing   if  exposed  to  

tem peratur es greater than 70°C  (158°F), high hum idity or strong light.  Store therm al printer  

paper in a cool, dr y place and i n its original  w rappin g until ready for use.  

Summary of Contents for ReceiptNOW Elite

Page 1: ...Burroughs ReceiptNOWTM Elite User Manual ReceiptNOWTM Elite USER MANUAL April 2013 8227 4813 000 Revision A 2013 Burroughs Inc All rights reserved ...

Page 2: ...n compliance with FCC regulations and similar regulations of other countries Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energ...

Page 3: ...INTER POWER CONNECTION 9 ATTENTION 9 4 4 CONNECTING INTERFACE CABLE 9 4 5 PAPER ROLL INSTALLATION AND PRINT CHECK10 4 6 PRINTER POWER ON AND SELF TEST 11 5 PRINTER ROUTINE MAINTENANCE 11 5 1 CLEARING JAMMED PAPER 11 5 2 CLEAN PRINT HEAD AND ROLLER 13 5 3 CLEAN PAPER SENSOR 13 6 INTERFACE SIGNALS 14 6 1 USB INTERFACE 14 6 2 POWER INTERFACE DEFINITION 14 7 RECOVERING FROM ERRORS 15 7 1 PRINTER DOES ...

Page 4: ... Do not use or store printer in conditions of high temperature high humidity or serious pollution 7 Avoid placing printer in a location that would subject it to vibration or impact 8 Connect the printer power cable to a properly grounded socket Avoid using the same socket with large motors or other devices which could cause power supply voltage fluctuations 9 If the printer is not to be used for a...

Page 5: ...ai Simplified Chinese Korean and other languages supports multiple code pages to print one dimensional bar code UPC A UPC E CODE 39 CODE 93 CODE 128 EAN8 EAN13 ITF CODABAR two dimensional bar codes PDF417 QR CODE using ESC POS command set automatic state return With the user Custom Sample function users can set print format and fix content of printing by firmware settings Paper width can be set in...

Page 6: ...aper detection Photoelectric sensors out of paper paper low Front cover position detection Micro switch Print head temperature detection Thermistor Graphics processing Download bitmap Print bitmap directly Download buffer size RAM 128KB FLASH 512KB Support bitmap mode fast graphic printing Communication interface USB 2 0 interface Ethernet interface optional Memory FLASH Memory Capacity Maximum 4M...

Page 7: ...ween 56 82 5mm Paper Thickness 0 06mm 0 1mm Thermal Layer External Paper Roll Size OD Max 83 mm Inside Diameter Min 12 5mm Recommended Paper Part Number Manufacturer 401095994 Burroughs F240AC F220 VP FV230A1 PA220AG HP220A Mitsubishi Paper Mill CO LTD FD210 PD150R PD160R OJI Paper CO LTD F70NA FUJI PHOTO FILM CO LTD Attention Please use recommended paper or equivalent quality paper The use of oth...

Page 8: ...rint head to left side of paper pocket fixed width 1 75 1mm L4 Distance from print head to right side of paper pocket fixed width 1 75 1mm L5 Left margin Set by command see Programming Manual the printer default is 8mm L6 Width of print area Set by command see Programming Manual the printer default is 64mm L7 Right margin Set by command see Programming Manual the printer default is 8mm ...

Page 9: ... turning on power Printer will print the configuration settings such as print length and width print speed and other settings 5 Paper Pocket 6 Paper pocket width adjustment Roll thumbwheel to adjust the paper pocket width The range of adjustment is 56 82 5mm 7 Out of paper sensor continuously detects presence of paper roll 8 Roller 9 Cutter 10 Handle 11 Paper low sensor inside the printer Detects ...

Page 10: ...ptNOWTM Elite User Manual 8 4 Printer Installation 4 1 Unpacking the Printer Please check the package contents when unpacking the printer If something is missing or damaged please contact Burroughs at 1 800 BURROUGHS ...

Page 11: ...e clearance 6 Follow the Instructions on the Read Me First document to complete the installation and to print sample receipts For more detailed installation instructions and to print a test configuration printout proceed with the next Installation section 4 3 Printer Power Connection 1 Make sure that the printer power switch is turned off 2 Connect power plug into power socket behind the printer A...

Page 12: ...andle and open front cover 2 Using the paper width adjustment wheel adjust to fit the width of the paper being installed as shown below Roll the adjustment wheel towards the rear of the unit to adjust for wider rolls Roll the adjustment wheel towards the front of the unit to adjust for narrower rolls After the paper roll is installed it should rotate freely 3 Put paper roll into printer according ...

Page 13: ...ure the printer For specific function and operational approach for using the paper feed button to configure the printer please refer to Appendix A Parameter Setting by FEED Button 5 Printer Routine Maintenance Attention Use only Thermal Printer Cleaning Swabs Burroughs part number 757300999 or 751920912 isopropyl alcohol or ethanol for cleaning print head rollers and sensors Do not use solvents su...

Page 14: ...Burroughs ReceiptNOWTM Elite User Manual 12 2 Clear jammed paper and close front cover ...

Page 15: ...ait approximately 5 minutes until the print head is totally cooled down after printing 3 Wipe out stains and dust on print head and rubber covered roller with Thermal Printer Cleaning Swab Burroughs part number 757300999 or 751920912 or a soft cotton cloth moistened with isopropyl alcohol or ethanol 4 Do not close front cover until alcohol evaporates 5 3 Clean Paper Sensor If out of paper errors a...

Page 16: ...ted Close front cover 6 Interface Signals 6 1 USB Interface 1 Parameter Data transmission Supports USB2 0 high speed protocol Connector Printer End USB B serial socket support USB HUB 2 Interface signal definition and function description Pin No Signal Name Description 1 VBUS 5V 2 DATA Printer data transmission negative phase side 3 DATA Printer data transmission normal phase side 4 GND Ground 3 I...

Page 17: ...ly is damaged Contact Burroughs at 1 800 BURROUGHS 7 2 Error Indicator Light and Buzzer Alarm See Section 7 3 for Descriptions Issues Reasons Solution Reference ERROR INDICATOR LIGHT blinks and buzzer beeps Paper Out Adjust or replace paper roll User Manual ERROR INDICATOR LIGHT blinks and buzzer beeps Front cover open Close front cover User Manual ERROR INDICATOR LIGHT blinks and buzzer beeps Pap...

Page 18: ...ll stop printing at 65 C 149 F Normal operation will resume when the print head cools down 7 4 Troubleshooting printing problems Issues Reasons Solution Referenc e Paper output is crumpled or bent Paper Jam Open front cover Check paper track and cutter Clear jammed paper Stops printing Paper Jam Open front cover Check cutter Clear jammed paper Paper is not cut Paper Jam Open front cover Check cutt...

Page 19: ...tSource Elite 9 Power Management Power management for ReceiptNOW Elite has four work modes off ready active and suspend When power is turned on or directly after a print task the printer will be in ready mode After 5 minutes in ready mode without a print task the printer will change to suspend mode When there is a print task the printer will automatically wake up and change to active mode After co...

Page 20: ...inDriver Mode 2 API Mode 3 Ethernet Interface 3 No param eters to be set for Ethernet Rx Buff Size 4 RX BUFFER SIZE 4K Bytes Back To Last Menu 1 4k Bytes 2 45 Bytes 3 64K Bytes 4 Mechanism Hardware 4 HARDW ARE SETTINGS Back To Last Menu 1 Mark Sensor 2 MARK SENSOR Disable Back To Last Menu 1 Enable 2 Disable 3 Cutter 3 CUTTER Enable Back To Last Menu 1 Enable 2 Disable 3 Buzzer 4 BUZZER Norm al Vo...

Page 21: ... 1 Low 2 Norm al 3 High 4 Extra High 5 Paper Roll W idth 3 PAPER ROLL W IDTH 80 0mm Back To Last Menu 1 57 5mm 2 69 5mm 3 76 5mm 4 80 0mm 5 82 5mm 6 Left Margin 4 LEFT MARGIN 7mm Back To Last Menu 1 0mm 2 1mm 3 3mm 4 5mm 5 7mm 6 9mm 7 Right Margin 5 RIGHT MARGIN 9mm Back To Last Menu 1 0mm 2 1mm 3 3mm 4 5mm 5 7mm 6 9mm 7 CR Comm and 6 CR COMMAND Disable Back To Last Menu 1 Enable 2 Disable 3 Code ...

Page 22: ...or Power 2 Two color Power Norm al Back To Last Menu 1 High 2 Norm al 3 Low 4 Disable 5 Power Proportion 3 Power Proportion 50 Back To Last Menu 1 60 2 55 3 50 4 45 5 40 6 35 7 30 8 Gray Scale Mode 10 Gray Scale Mode Mode3 Back To Last Menu 1 Mode 0 2 Mode 1 3 Mode 2 4 Mode 3 5 Mode 4 6 Mode 5 7 Mode 6 8 Mode 7 9 Paper Sensor Settings 6 PAPER NEAR END SETTINGS Back To Last Menu 1 Paper Low Alarm 2...

Page 23: ...AULT CONFIGURATION Back To Last Menu 1 Set Printer To Default Configuration 2 FONTA FONTB Settings 8 Current Font FONTA Back To Last Menu 1 Select FONTA 2 Select FONTB 3 Select UDFONTA 4 Select UDFONTB 5 Beep settings 9 Beep settings Disabled Back To Last Menu 1 Enable External Herald 2 Enable Internal buzzer 3 BEEP MODE Back To Last Menu 1 Mode 1 2 Mode 2 3 Mode 3 4 Mode 4 5 Mode 5 6 All Beep dis...

Page 24: ...de then hold Button Down at least 1 second to validate Cutter Test 4 Sensor Test 5 Sensor Test Mode ERROR LED state will change according to sensor state To EXIT hold button down at least 1 second Print Statistics 6 SRN 2PTR STATISTICS TCUT 0 TLFS 0 ONTIME 0 Calibration 7 ...

Reviews: