Burroughs
ReceiptNOW
TM
Elite User Manual
- 15 -
24V power supply interface defin ition
Pin
Signal Nam e
1
+24V
2
GND
3
NC
Attention
:
The USB cabl e should not be pl ug ged or unpl ugged w ith pow er on.
Avoid r unning the USB cabl e w ith other el ectrical supply w iring .
Use onl y a standard, shiel ded U SB cable.
7 Recovering From Errors
If there is a printer error, you can r efer to this chapter for appropriate handli ng. If problem s
persist, pl ease contact Burroug hs at 1- 800-BURROUGHS.
7.1 Print er do es not work
Issues
Reasons
Solution
POW ER INDICATOR
LIGHT is off and printer
does not work. (See 7.3
f or description)
Printer has no power.
Connect to power supply
Power switc h is off .
Turn printer power switc h on.
PCBA or power supply is dam aged.
Contact Burroughs at
1-800-BURROUGHS
7.2 Error Indicator L ight and Buzzer Alarm
– See Section 7.3 for Descriptions
Issues
Reasons
Solution
Reference
ERROR INDICATOR LIGHT
blinks and buzzer beep s
Paper Out
Adjust or replace paper roll
User Manual
ERROR
INDICATOR
LIGHT
blinks and buzzer beeps
Front cov er
open
Close f ront cov er
User Manual
ERROR
INDICATOR
LIGHT
blinks and buzzer beeps
Paper Low
Replac e paper r oll
User Manual
ERROR
INDICATOR
LIGHT
blinks and buzzer beeps
Cutter Def ault
Contact Burroughs at
1-800-BURROUGHS
ERROR INDICATOR LIGHT
blinks and buzzer beeps
Printer has a
serious f ault
–
4, 5 or 6 beeps
Contact Burroughs at
1-800-BURROUGHS
7.3 Indicator L ight and Buzzer Informatio n
Indicator Light Name
Status
Explanation
Power Indicator Light: Green
Bright
Printer is powered on
Out
Printer is powered off
Error Indicat or Red
Out
Norm al Status
Blink
Error Status or paper low st atus