Troubleshooting
53
Message
Description
Error
Code
Possible Cause
Troubleshooting Step
Check the
Ultrasound
connector.
E302
E320
Poor connection of
the Ultrasonic Core.
Ultrasonic Core
Connector is wet at
the connection site.
1. Disconnect the Ultrasonic Core.
2. Inspect for fluid or damage of the
pins.
3. Dry the Ultrasonic Core connector, if
necessary.
4. Reconnect the Ultrasonic Core and
ensure the connection is secure.
5. Resume ultrasound.
The Infusion
Catheter and
Ultrasonic Core are
not compatible.
E304
The Infusion
Catheter and
Ultrasonic Core
connected to the
Control Unit are not
compatible (either
catheter zone
length and
ultrasound zone
length or working
length).
Notify the physician.
Ensure the
Ultrasonic Core is
fully inserted in the
catheter.
E314
The Ultrasonic
Core is not fully
inserted in the
Infusion Catheter
while ultrasound is
running.
Ensure the Ultrasonic Core is fully
inserted in the Infusion Catheter.
Resume ultrasound.
Check the
Connector Interface
Cable connection to
the Control Unit.
E306
Connector Interface
Cable is
disconnected from
the Control Unit
while ultrasound is
running.
Ensure the Connector Interface
Cable is securely connected to the
Control Unit.
Replace the
Connector Interface
Cable.
E307
E315
E321
Defective
Connector
Interface Cable.
Replace Connector Interface Cable,
or
Contact your local EKOS
representative or call
+1.425.415.3100.
Summary of Contents for EKOS
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