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Edition 9 – 10 March 1999

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Help

Emergency calls

The emergency services can be contacted in the
UK by dialling 999 or 112 which is valid in any
country that is a member of the European
Community.

If your Response 110 is connected to a switchboard,
you may have to dial an access number before 999
or 112 to contact the emergency services. Some
switchboards cannot dial out during a power failure.

Customer Helpline

If you still experience problems, please call the
BT Helpline between 9.00am and 5.30pm Monday
to Friday on

0845 769 7146

(calls charged at the

local BT rate).

Response 110 user guide 19/1/2000 12:43 pm Page 22

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Summary of Contents for DECOR 110

Page 1: ...he memory Store Allows you to store up to 10 numbers in the memory Redial Pause Redials the last number called Inserts a pause Secrecy Allows you to talk to someone in the same room without the person on the other end of the line hearing your conversation Cover Lift to access further control buttons and the microcassette Microphone For recording outgoing messages and memos LED Indicates when the a...

Page 2: ...ss the microcassette Memo Fast Forward Press to record a memo message Fast forwards the tape during message playback OGM Allows you to record and check your outgoing message Directory label Allows you to note down the numbers stored in the memory Save Stop Stops certain functions and saves messages after playback Volume Adjusts the volume during message playback and when recording memos or your ou...

Page 3: ...ne 8 Using your Response110 telephone 14 Additional features 16 Help 19 Maintenance 21 Technical information 22 Index 23 Hints and tips boxes In this user guide we ve included helpful tips and useful notes They are shown in a grey box In this guide Contents Response 110 user guide 19 1 2000 12 43 pm Page 5 ...

Page 4: ... adaptor 30 minute MC30 cassette already fitted 15 minutes per side 2 screws and 2 Rawlplugs for wall mounting Spare memory label We thank you for making the right choice and trust that your Response 110 will give you many years of quality service Please read the instructions carefully before use and keep this user guide for future reference Edition 9 10 March 1999 4 Introduction Your Response 110...

Page 5: ... to use any power adaptor except the one provided item code 871036 if you do you may permanently damage your Response 110 and this will invalidate the warranty Edition 9 10 March 1999 5 Setting up Follow these steps to get your Response 110 ready for use Plan where you will put your Response 110 It should be within two metres of a power socket and the phone socket Setting up Response 110 user guid...

Page 6: ...e unit There are three settings HI a loud ring Your Response 110 is pre set to this position LO a quiet ring OFF no ring OFF LO HI P TB Edition 9 10 March 1999 6 Setting up 2 Plug the power cord into the back of the machine To prevent the power cord being pulled out accidentally route it behind the clip on the back of the unit 3 Now plug the adaptor into a convenient mains power socket When the po...

Page 7: ... of this guide page 25 which you can use to mark where you will put the screws into the wall Attach the Response 110 by hooking it over the screws protruding from the wall Wall Rawlplug Screw Edition 9 10 March 1999 7 Setting up Pull out and turn the handset clip around to prevent the handset from falling off the base when wall mounted Handset park When wall mounted if you need to temporarily move...

Page 8: ...ft the main cover to reveal the control buttons and the cassette safety cover Open the cassette safety cover Check that the A side of the MC30 cassette is facing upwards Your Response 110 is supplied and fitted with a 30 minute cassette which gives a total recording time of 15 minutes per side including the time allowed for your outgoing message If desired the tape can be turned over by hand You w...

Page 9: ...you have recorded over the pre recorded message it is permanently erased and you will not be able to retrieve it To record your own outgoing message The outgoing message is the message people hear when they call you Press and hold down the OGM button for about 10 seconds or until you hear a long beep Release the OGM button and record your message Speak clearly from about 15 30 cm from the micropho...

Page 10: ...er Press the SAVE STOP button Playback pauses To resume playback press the REW PLAY button To stop playback Lift the main cover Press the SAVE STOP button Playback stops To fast forward during playback Lift the main cover Press and hold down the MEMO FF button When you release the button message playback resumes If you hear two short beeps you have reached the end of all the messages The tape will...

Page 11: ...9 11 Using your Response 110 answering machine To save messages You can save messages you have played back New incoming messages will be recorded from the end of the old messages Play back your messages and wait for the two short beeps that tells you there are no more messages Lift the main cover and press the SAVE STOP button within 6 seconds Your Response 110 resets the tape to record from the e...

Page 12: ...se 110 answering machine is switched on it will automatically reset itself when mains power is restored Your outgoing message and any recorded incoming messages are kept and the red LED will flash to indicate the number of messages recorded During power failure your Response 110 answering machine will not work but the telephone will continue to work as normal MEMO FF SAVE STOP To delete messages O...

Page 13: ...all Termination Your Response 110 will terminate a call under certain conditions If the caller pauses for longer than six seconds when recording a message If your outgoing message including any tones is longer than two and a half minutes If the tape comes to an end during recording If the incoming call is longer than 1 minute BT recommends that your outgoing message should be as brief as possible ...

Page 14: ...ell as PAUSE and R recall Using the memory to store and dial numbers Your Response 110 can store up to 10 phone numbers each up to 16 digits long which can be dialled by pressing just two buttons Each stored number is allocated one of the ten keypad numbers 0 9 To store a number Lift the handset The dialling tone can be heard Press the STORE button Enter the number you want to store Press the STOR...

Page 15: ...EDIAL PAUSE button before dialling the number you want Edition 9 10 March 1999 15 Using the R Recall button The R button can be used in conjunction with BT s Select Services If you are a BT customer connected to a digital exchange you can subscribe to a range of BT Select Services If you wish to subscribe to any of these services contact us on Freefone 0800 800 150 for residential customers 8am to...

Page 16: ...achine s security code The code is printed on a label on the cassette lid Additional features Additional features During playback your Response 110 will pause after approximately 3 minutes You will hear 2 short beeps If you wish to continue playing your messages enter your security code WITHIN 5 SECONDS of hearing the beeps holding it down for 3 seconds If you do not your Response 110 will hang up...

Page 17: ...essage can only be recorded from another phone when there are no incoming messages saved or stored If you have messages play them back as shown above and hang up to reset the tape to the beginning Additional features To play back your messages remotely Dial your phone number Wait until your outgoing message has finished and you hear the beep Enter your security code holding the button down for 3 s...

Page 18: ...nding Your messages are played back to you You can now hang up to reset your machine or follow the steps above to save or replay your messages once more If the MC30 cassette becomes full Your Response 110 answers the call as normal but your outgoing message is followed by four beeps Enter your security code holding the button down for 3 seconds 2 beeps are heard followed by the melody and a long b...

Page 19: ...ddle of the messages You may have pressed the MEMO FF button and recorded a silent message The machine cannot be operated from another phone You may be calling through an old style exchange or the phone you are using may not be set to tone dialling You may be pressing the buttons too quickly Check that you are using the correct security code Note some cordless telephones or payphones may not be co...

Page 20: ...nse 110 is connected to a switchboard you may have to dial an access number before 999 or 112 to contact the emergency services Some switchboards cannot dial out during a power failure Customer Helpline If you still experience problems please call the BT Helpline between 9 00am and 5 30pm Monday to Friday on 0845 769 7146 calls charged at the local BT rate Response 110 user guide 19 1 2000 12 43 p...

Page 21: ...hould contact the BT Helpline between 9 00am and 5 30pm Monday to Friday on 0845 769 7146 calls charged at local BT rate If the problem is not remedied you will be advised to contact your original point of purchase Some suppliers offer extended warranty schemes for cover outside the initial 12 month period Please ask them for details Outside the guarantee period If your Response 110 is over 12 mon...

Page 22: ...n be connected to your line add together all the RENs of all the apparatus you wish to connect If this total exceeds 4 they may not ring or operate correctly The REN of your Response 110 and the majority of telephones in the UK unless otherwise marked is 1 If you are connecting your Response 110 to a PBX Your Response 110 is only approved for use with compatible PBX s For a list of suitable PBX s ...

Page 23: ...recording 9 checking 9 Receiving messages 10 playback 10 fast forward 10 to stop playback 10 rewind 11 record over existing messages 11 save 11 delete 12 Message indicator 10 Pause 10 PBX 15 Phone socket 5 Power cord 6 Recall 15 Redial last number 15 Remote access 16 REN 22 Ringer volume 6 Secrecy 15 Service 21 Storing numbers in the memory 14 Technical information 22 Volume 9 Wall mounting 7 Wall...

Page 24: ...Edition 9 10 March 1999 24 Response 110 user guide 19 1 2000 12 43 pm Page 26 ...

Page 25: ...n 9 10 March 1999 25 Wall mounting template If wall mounting your Response 110 use this guide to position two 5mm drill holes 73mm apart one above the other Response 110 user guide 19 1 2000 12 43 pm Page 27 ...

Page 26: ...Edition 9 10 March 1999 26 Response 110 user guide 19 1 2000 12 43 pm Page 28 ...

Page 27: ... part of any contract TouchToneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Issue No 2 4 99 Designed by The Art Design Partnership Limited APPROVED for connection to telecommunication systems specified in the instructions for use sub...

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