Help
If you have any problems using your Response 110, try the
following solutions
No dialling tone
Is the line cord connected to the socket and
the telephone? Has the handset been left off
by mistake?
You dial and nothing happens
You may be connected to an exchange
which has not been modernised. Call BT on
Free
fone 0800
800 150
for information.
Set the mode switch to
P
(See Setting up,
page 6.)
The phone does not ring
Check that the phone is connected to the line.
Are there too many other phones or fax
machines plugged in which could be
overloading the line? (See Ringer Equivalence
Number, page 22.) Have you turned the ringer
off? (See page 6.)
The machine doesn’t take messages.
Is the answering machine switched on?
There is a silence on the tape in the middle
of the messages
You may have pressed the
MEMO/FF
button
and recorded a ‘silent’ message.
The machine cannot be operated from
another phone
You may be calling through an old-style
exchange or the phone you are using may not
be set to tone dialling.
You may be pressing the buttons too quickly.
Check that you are using the correct security
code.
Note: some cordless telephones or payphones
may not be compatible.
The machine won’t save messages
You must play back all incoming messages
before you can save them. Wait until you hear
two beeps and allow the tape to rewind before
attempting to save messages. (See Setting up
page 11.)
Poor sound quality
The tape may be worn out and need replacing.
You can fit only an MC30 cassette in to your
Response 110.
The tape head may need cleaning.
(See Maintenance page 21.)
Call screening does not appear to work
Is the volume set too low?
Edition 9 – 10 March 1999
19
Help
Response 110 user guide 19/1/2000 12:43 pm Page 21
