BT Business Total Broadband Quick Start Manual Download Page 24

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Useful web site addresses

Broadband Life:

www.bt.com/broadbandlife

Your BT Yahoo! Home Page:

bt.yahoo.com

Help and support:

www.bt.com/broadband/help

BT Broadband Talk help:

www.bt.com/broadbandtalk/help

BT Digital Vault:

www.bt.com/digitalvault

BT Home IT Support:

www.bt.com/homeitsupport

Your Hub Manager:

bthomehub.home

Your details

BT Total Broadband username:

BT Total Broadband password:

Your username and password are also your BT Yahoo! Mail address (email address) and password.

BT Broadband Talk
telephone number:

BT Broadband Talk
password:

Wireless network name
(SSID):

Wireless key (WEP):

BT Hub Manager username:

admin

BT Hub Manager password:

admin

Useful Information

15591 BT Project Glamour Inside Spreads165x135

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18mm tab)mm

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G40

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CMYK

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PF:07

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19.09.07

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15591 BT Project Glamour Inside Spreads165x135

◊

18mm tab)mm

◊

G40

◊

CMYK

◊

PF:06

◊

18.09.07

◊

15591 BT Project Glamour Inside Spreads165x135

◊

18mm tab)mm

◊

G40

◊

CMYK

◊

PF:05

◊

18.09.07

◊

15591 BT Project Glamour Inside Spreads_165x135 19/9/07 12:52 Page 40

Summary of Contents for Business Total Broadband

Page 1: ...es faxes and digital TV boxes e g Sky These devices need to use a filter to prevent interference with your broadband service 2 BT Home Hub BT Home Hub Wireless Settings You will need these details to set up a wireless connection to your BT Home Hub Wireless Network Name BTHomeHUB D311 Wireless Key abcDef1234 Please note You may not need to use all these items when setting up BT Total Broadband USB...

Page 2: ...rey ends connect your Hub to an ADSL filter and then connect the power supply 3 Raise your Hub s aerial and wait for the Broadband light to glow green other lights may be on 4 Insert the CD into your computer to continue set up 5 ...

Page 3: ......

Page 4: ...tall 1 e Hub please follow your handy one page et contains more detailed set up and service troubleshooting 3 ick Start how to install your Hub connect your ne using the CD features 11 eparately changing Hub settings and information 21 d tips on using your BT Total Broadband service d out more 29 if you need it Plus connection troubleshooting for you to record your account details ...

Page 5: ...Set up Set up ...

Page 6: ...assword These details ter or email If you don t have these please call us on dband Talk you may also need its phone number and have these you can activate the service later ged at up to 4 pence per minute A Call Set Up fee of 3 pence per call applies to calls nd other providers costs may vary See www bt com pricing for details on will help you decide where to put your Hub wer outlet and phone sock...

Page 7: ...looks like this r bler to connect more than one phone to a single socket you ilter but please make sure that it s fitted as shown below rs filters at www bt com shop and most computer shops or 800 150 oadband even if all devices don t yet have an ADSL filter any device without an ADSL filter from its phone socket e device once you ve an ADSL filter for it ...

Page 8: ...green se with your broadband service This will take a few minutes um BT Hom e Hub glowing green after a few minutes please wait a little longer in some bear in mind that your broadband service may not be activated until 8pm help and information please see connection troubleshooting on page 31 ...

Page 9: ...11 Advanced Advanced ...

Page 10: ...n the Device Manager tab Click on the sign next Select Thomson ST Remote NDIS Device Click Remove to connect using a wireless connection already connected to your Hub using a USB or Ethernet able r close to the Hub for a good wireless signal dy install your wireless adapter in your computer using cturer s instructions If you re using a laptop with built in ss on by either using a wireless switch i...

Page 11: ...already glowing green go to step 5 below your BT Broadband Talk phone number and password ails in your order confirmation email or letter wser and type www bt com bbv into the address bar and he on screen instructions your Hub will glow green when your BT Broadband Talk e using a BT Hub Phone please follow the instructions he internet please restart your computer and try option C on n t connect pl...

Page 12: ... of your Hub utton ess association mode Press and hold this button until s lights flash orange This button is used to connect ur Hub Please refer to the BT Hub Phone userguide for on s factory setting set to Defaults button on the side of your Hub utton for 2 3 seconds until your Hub lights ait for the Hub s Broadband light to glow e several minutes your Hub means you have to activate your vice ag...

Page 13: ...line game you may need to use your Hub Manager to set tion sharing on your Hub This allows inbound traffic on a uted to your games console To find out more click on Help u can find out how to access your Hub Manager on page 17 ms se the BT Home Hub to get the most out of your BT Total wever if you re going to be using another type of modem w its set up instructions following information rname broa...

Page 14: ...Learn about Learn about ...

Page 15: ...hone oadband Talk doesn t currently support number portability enquiries for disabled customers ice go to www bt com broadbandtalk help or 02 excluding Channel Islands Other exclusions apply Pence per minute ur Redial before one hour to avoid call charges Quality of reception may not tions apply e g 999 calls Limited emergency location information stored wer failure Abuse policy applies Touchtone ...

Page 16: ...w bt com setup vision oftware u to access key services such as your BT Yahoo Browser Yahoo Messenger Download it at bt software yahoo com t available to Mac OS users The BT Yahoo Browser isn t available to Vista OS users eatures orials please go to btyahoo com tutorials aring your photos and files online tal Vault with your BT Total Broadband service This means are your precious photos and files o...

Page 17: ...ired Conditions apply s about wireless wireless o be using a wireless adapter or have built in The wireless adapter should be Wi Fi 802 11b or mputer has built in wireless purchased within the last year or two this may have the documentation supplied with the computer less adapter www bt com shop and most computer shops Check your make sure the type of adapter you plan to purchase is computer with...

Page 18: ...29 Help Help ...

Page 19: ...31 eshooting the internet follow this lights guide hing orange hing orange en ...

Page 20: ...y en turn it on again nutes until the Broadband light glows green ht is still red try resetting the Hub s default settings ht is still red please contact us see page 30 roadband customer a red Broadband light on your Hub could mean your word aren t configured correctly in Hub Manager Check the instructions ce Provider for more details ff 8pm on your broadband activation day If not please wait our ...

Page 21: ... on page 12 Or call us on 0845 600 7030 arged at up to 4 pence per minute A Call Set Up fee of 3 pence per call applies Mobiles and other providers costs may vary See www bt com pricing for details sername and password t to you by email or letter when you ordered the service please contact us see page 30 ut can t remember your password you can reset your hoo com and click Forgot password on the si...

Page 22: ...etwork and Sharing Centre then Manage network connections 2 Right click the icon for the network adapter you use to connect to your Hub 3 Click Properties 4 Select TCP IP 5 Click Properties 6 Select Obtain an IP address automatically 7 Click OK twice Apple Mac OS X 1 Go to the Apple menu or the dock open System Preferences then click Network 2 Select TCP IP 3 In Show Connect via select the adapter...

Page 23: ...39 band Talk are covered w these click on Terms tbroadband cation are subject to rom time to time ded subject to British ve standard conditions ation forms part of 2007 eet London EC1A 7AJ 00 ...

Page 24: ......

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