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Brother MFC-J995DW, Online User'S Manual

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Brother MFC-J995DW Online User'S Manual Download Page 544

 Home > 

Troubleshooting

 > 

If You Are Having Difficulty with Your Machine

 > 

Network Problems

 > 

I Want to

Check that My Network Devices are Working Correctly

 > Check Network Devices Using the Ping Command

Check Network Devices Using the Ping Command

Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network
is operating correctly.

>> Configure the IP Address on your computer (Windows

®

)

>> Configure the IP Address on your computer (Mac)
>> Configure the IP Address on your Brother machine

Configure the IP Address on your computer (Windows

®

)

1. Do one of the following:

•

Windows

® 

7

Click 

/

(Start)

 > 

All Programs

 > 

Accessories

 > 

Command Prompt

•

Windows

® 

8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click 

Search

 >

Command Prompt

.

•

Windows

®

 10

Click 

 > 

Windows System

 > 

Command Prompt

.

2. Type "ipconfig" and then press the Enter key on your keyboard.
3. Confirm the values for the IPv4 address and subnet mask.
4. Type "exit" and then press the Enter key on your keyboard.

Configure the IP Address on your computer (Mac)

1. Select 

System Preferences

 from the Apple Menu.

2. Click 

Network

 > 

Advanced

 > 

TCP/IP

3. Confirm the values for the IPv4 address and subnet mask.

Configure the IP Address on your Brother machine

Print the Network Configuration Report, and confirm the values for the IP address and subnet mask.

Check the IP addresses for both your computer and your Brother machine. Confirm that the network address
portions are the same. For example, if the subnet mask is "255.255.255.0", it is normal for only the host address
portions to be different.

Network Address

Host Address

IP Address

192.168.100.

250

Set the final number, which corresponds to "0" in the
subnet mask, to 1–254.

Subnet Mask

255.255.255.

0

Usually, there are no problems when the subnet mask is
"255.255.255.0". Use the same value for all of your
computers.

  Related Information

•

I Want to Check that My Network Devices are Working Correctly

537

Summary of Contents for MFC-J995DW

Page 1: ...Online User s Guide MFC J995DW 2018 Brother Industries Ltd All rights reserved ...

Page 2: ...r Settings 42 Acceptable Paper and Other Print Media 45 Load Documents 52 Load Documents in the Automatic Document Feeder ADF 53 Load Documents on the Scanner Glass 55 Unscannable Area 56 Print 57 Print from Your Computer Windows 58 Print a Photo Windows 59 Print a Document Windows 60 Cancel a Print Job Windows 61 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 62 Print as a Pos...

Page 3: ...ettings from Brother iPrint Scan Mac 134 Scan from Your Computer Windows 135 Scan Using ControlCenter4 Home Mode Windows 136 Scan Using ControlCenter4 Advanced Mode Windows 151 Scan Using Nuance PaperPort 14SE or Other Windows Applications 167 Scan Using Windows Fax and Scan 172 Install BookScan Enhancer and Whiteboard Enhancer Windows 176 Scan from Your Computer Mac 177 Scan Using Brother iPrint ...

Page 4: ...Ring 261 Caller ID 265 Voice Over Internet Protocol VoIP Telephone Line Interference 266 External TAD Telephone Answering Device 267 External and Extension Telephones 271 Fax Reports 277 Set the Transmission Verification Report s Style 278 Set the Fax Journal s Interval Period 279 PC FAX 280 PC FAX for Windows 281 PC FAX for Mac 301 PhotoCapture Center 304 Print Photos Directly from Media 305 Comp...

Page 5: ...y Features 362 Secure Function Lock 3 0 363 Use Active Directory Authentication 370 Use LDAP Authentication 374 Manage Your Network Machine Securely Using SSL TLS 378 Manage Your Network Machine Securely Using IPsec 401 Send an Email Securely 415 Use IEEE 802 1x Authentication for a Wired or a Wireless Network 419 Mobile Web Connect 424 Brother Web Connect 425 Brother Web Connect Overview 426 Onli...

Page 6: ...ument Jams 498 Document is Jammed in the Top of the ADF Unit 499 Document is Jammed inside the ADF Unit 500 Remove Paper Scraps Jammed in the ADF 501 Printer Jam or Paper Jam 502 Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front 503 Paper is Jammed in the Front of the Machine Jam B Front 508 Paper is Jammed in the Back of the Machine Jam C Rear 511 If You Are Having Difficu...

Page 7: ...ed to Clear Vertical Lines 575 Change the Print Setting Options When Having Printing Problems 576 Pack and Ship Your Brother Machine 577 Machine Settings 579 Change Machine Settings from the Control Panel 580 In the Event of Power Failure Memory Storage 581 General Settings 582 Save Your Favorite Settings as a Shortcut 597 Print Reports 602 Settings and Features Tables 605 Change Machine Settings ...

Page 8: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Notice Disclaimer of Warranties USA and Canada Trademarks Important Note 1 ...

Page 9: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...MITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICE...

Page 11: ...luetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd and related companies is under license Other trademarks and trade names are those of their respective owners Intel is a trademark of Intel Corporation in the U S and or other countries Evernote and the Evernote Elephant logo are trademarks of Evernote Corporatio...

Page 12: ...rise Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 12 x Screens on your computer may vary depending on your operating system The contents of this guide and t...

Page 13: ...other Machine Before Using Your Machine Control Panel Overview Touchscreen LCD Overview Settings Screen Overview Navigate the Touchscreen Set the Default Screen of the Feature Mode Access Brother Utilities Windows USB Ethernet Port Locations on Your Brother Machine 6 ...

Page 14: ...r computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall a...

Page 15: ... cancel an operation 4 LED Power Indicator The LED lights up depending on the machine s power status When the machine is in Sleep Mode the LED blinks 5 Power On Off Press to turn on the machine Press and hold down to turn off the machine The touchscreen displays Shutting Down and stays on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always av...

Page 16: ... Near Field Communication NFC 9 ...

Page 17: ...ys the date and time set on the machine 2 Quiet Mode This icon appears when the Quiet Mode setting is set to On The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower US only While appears Quiet Mode is not displayed 3 Shortcuts Create Shortcuts for frequently used operations such as sending a fax copying scanning Web Connect and Apps services ...

Page 18: ...Settings menu 6 Ink Displays the approximate available ink volume Press to access the Ink menu When an ink cartridge is near the end of its life or having a problem an error icon is displayed on the ink color 7 Modes Press to switch to each mode Fax Copy Scan Photo Web Apps 8 Information icon 8 New information from Brother appears in the information bar when the notification settings such as Messa...

Page 19: ...Related Information Introduction to Your Brother Machine Reduce Printing Noise Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 12 ...

Page 20: ... When this menu is set to On is displayed on the Home screen US only when is not displayed 3 Fax Preview Displays the Fax Preview setting Press to access the Fax Preview menu 4 Receive Mode Displays the current Receive Mode 5 Date Time Displays the date and time Press to access the Date Time menu 6 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three l...

Page 21: ...Related Information Introduction to Your Brother Machine Touchscreen LCD Overview Check the Ink Volume Page Gauge Distinctive Ring 14 ...

Page 22: ...ate the Touchscreen Press your finger on the LCD to operate it To display and access all the options press d c or a b on the LCD to scroll through them NOTE This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine 15 ...

Page 23: ...of the Feature Mode You can change the default screen of the Scan mode 1 Press Settings All Settings General Setup Screen Settings Scan Screen 2 Press a or b to display the scan options and then press the option you want in the default screen 3 Press Related Information Introduction to Your Brother Machine 16 ...

Page 24: ...8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utilities 2 Select your machine 3 Select the o...

Page 25: ... Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left navigation bar ...

Page 26: ...ckage necessary for operating your machine insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com 1 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 2 Locate the correct port based on the cable you are using inside the machine as show...

Page 27: ...Related Information Introduction to Your Brother Machine 20 ...

Page 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 21 ...

Page 29: ...d Paper Load Paper Load Paper in the Paper Tray Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 22 ...

Page 30: ...per Load Paper in the Paper Tray Load Paper in the Paper Tray Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Legal Size Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 23 ...

Page 31: ... paper type and paper size Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper ...

Page 32: ... jams and misfeeds Always make sure the paper is not curled or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 25 ...

Page 33: ...t with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper 1 8 Close the output paper tray cover 9 Slowly push the paper tray completely into the machine 10 Pull out the paper support 1 until it locks into place and then ...

Page 34: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 27 ...

Page 35: ...ize and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper tray cover 1 1 4 Press the square paper tr...

Page 36: ...ze 2 1 6 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 7 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 29 ...

Page 37: ... paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 8 Gently adjust the paper width guides to fit the paper Make sure the paper guides touch the edges of the paper 9 Close the output paper tray cover 10 Slowly push the paper tray completely into the machine 11 Pull out the paper support 1 until it locks into place and then unfold the paper su...

Page 38: ...2 1 Related Information Load Paper in the Paper Tray 31 ...

Page 39: ...r size Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper tray cover 1 1 4 Gen...

Page 40: ...surface face down Loading more than 20 sheets of photo paper may cause paper jams 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray 1 8 Slowly push the paper tray completely into the machine 33 ...

Page 41: ...t 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 34 ...

Page 42: ...ze for Each Operation When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completel...

Page 43: ...ide 2 to fit the size of the envelopes Make sure the envelopes are flat in the tray 1 2 IMPORTANT If envelopes are double feeding load one envelope in the paper tray at a time 6 Close the output paper tray cover 7 Slowly push the paper tray completely into the machine 36 ...

Page 44: ...o place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type Paper Type and Paper Size for Each Operation 37 ...

Page 45: ...f paper at a time The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot 1 Open the manual feed slot cover 2 Lift up the paper support 3 Slide the manual feed slot paper guides to fit the width of the paper you are using 4 Load only one sheet of paper in the manual feed slot with the printing surface face up 38 ...

Page 46: ...ore than one sheet of paper in the manual feed slot at any time Doing this may cause a paper jam When printing multiple pages do not feed the next sheet of paper until the LCD displays a message instructing you to feed the next sheet DO NOT load paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam 39 ...

Page 47: ...t fit on one sheet the machine will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the machine s control panel Make sure printing has finished before you close the manual feed slot cover When paper is placed in the manual feed slot the machine always prints from the manual feed slot The machine will eject paper loaded in the manu...

Page 48: ... of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 47 in 12 mm 0 12 in 3 mm 0 47 in 12 mm 0 12 in 3 mm The Borderless print feature is not available for envelopes 2 sided printing and some paper sizes such as Legal and Executive Relate...

Page 49: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Shrink Page Size of an Oversized Incoming Fax 42 ...

Page 50: ... Press a or b to display the paper type options and then press the option you want 4 Press Paper Size 5 Press a or b to display the paper size options and then press the option you want 6 Press The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams Related Inform...

Page 51: ...sking if you want to change the Paper Size and Paper Type settings The default setting is On 1 Press Settings All Settings General Setup 2 Press a or b to display the Check Paper option and then press it 3 Press On or Off 4 Press Related Information Paper Settings Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Error and ...

Page 52: ...er paper When you print on inkjet paper coated paper and glossy paper be sure to select the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the pri...

Page 53: ...mmended Print Media Recommended Print Media For the best print quality we recommend using the Brother paper listed in the table Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4 x 6 BP71GP20 Related Information Acceptable Paper and Other Print Media 46 ...

Page 54: ...wing kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain DO NOT use envelopes that Are loosely constructed Have windows Are embossed have raised writing on them Have clasps or staples Are pre printed on the inside ...

Page 55: ...a Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Paper Weight and Thickness Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 48 ...

Page 56: ...5 6 mm Yes Yes Yes Executive 7 1 4 x 10 1 2 in 184 1 x 266 7 mm Yes Yes A5 5 8 x 8 3 in 148 x 210 mm Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Yes Photo L 3 5 x 5 in 9 x 13 cm Yes Photo 2L 5 x 7 in 13 x 18 cm Yes Yes Index Card 5 x 8 in 13 x 20 cm Yes Envelopes C5 Envelope 6 4 x 9 in 162 x 229 mm Yes DL Envelope 4 3 x 8 7 in 110 x 220 mm Yes Com 10 4 1 8 x 9 ...

Page 57: ... Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Plain Paper Recycled Paper 150 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes 10 Manual Feed Slot Letter A4 Legal Executive A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 9 x 13 cm Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Plain Paper Inkjet Paper Glossy Paper Recycled Paper Photo and E...

Page 58: ...3 to 10 mil 0 08 to 0 25 mm Glossy Paper 1 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Cards Photo Card 1 2 Up to 58lb Up to 220 g m Up to 10 mil Up to 0 25 mm Index Card 2 Up to 32 lb Up to 120 g m Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m Up to 20 mil Up to 0 52 mm 1 BP71 69 lb 260 g m paper is specially designed for Brother inkjet machines 2 Up to 79 lb Up to 300 g...

Page 59: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 52 ...

Page 60: ... time IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift up and unfold the ADF document support 1 1 2 Fan the stack of paper well to avoid paper jams and misfeeds 3 Adjust t...

Page 61: ... Copy a Document Error and Maintenance Messages Telephone and Fax Problems Other Problems 54 ...

Page 62: ... 4 lb 2 kg ADF models To use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load Docum...

Page 63: ...you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 3 mm 1 Copy All paper sizes 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 The unscannable area is 0 04 in 1 mm when using the ADF Related Information Load Documents 56 ...

Page 64: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 57 ...

Page 65: ... Single Sheet of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Color Document in Grayscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows 58 ...

Page 66: ...he type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Color Mode select the Natural or Vivid option 9 In the Orientation field select the Portrait or Landscape...

Page 67: ...he type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Color Mode select the Natural or Vivid option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number of copies 1 999 ...

Page 68: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 61 ...

Page 69: ...rientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Lin...

Page 70: ...XX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 pages or 1 in 3x3 pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Wind...

Page 71: ...XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the 2 sided Booklet drop d...

Page 72: ...ght Short Edge Left 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 65 ...

Page 73: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 66 ...

Page 74: ...wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we ...

Page 75: ...t having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 10 Click OK to return to the printer driver window 11 Change other printer ...

Page 76: ...ints your document in 256 levels of grayscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Color Grayscale select Grayscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print op...

Page 77: ... Advanced tab 4 Click the Other Print Options button 5 Select the Reduce Smudge option on the left side of the screen 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select t...

Page 78: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 79: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 72 ...

Page 80: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 81: ...Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View d...

Page 82: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 83: ... copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this opti...

Page 84: ...nding on the image size and your computer s specifications 3 Ink Save Mode Select this option to print using lighter colors and emphasize image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear on your screen The Ink Save Mode feature is supported by technology from Reallusion Inc 4 Scali...

Page 85: ... The printout color can be adjusted to achieve the closest match to what appears on your computer screen Reduce Smudge Some types of print media may need more drying time Change this option if you have problems with smudged printouts or paper jams Retrieve Printer s Color Data Select this option to optimize the print quality using the machine s factory settings which are set specifically for your ...

Page 86: ... Photo Mac Print a Document Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in 1 Mac Print a Color Document in Grayscale Mac Prevent Smudged Printouts and Paper Jams Mac Print Options Mac 79 ...

Page 87: ...Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTA...

Page 88: ...en select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option...

Page 89: ...your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feature...

Page 90: ...our model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer settin...

Page 91: ...scale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Change other ...

Page 92: ...op up menu and then select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click the Reduce Smudge menu 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a norm...

Page 93: ...ose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 86 ...

Page 94: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 87 ...

Page 95: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 96: ...er in grayscale mode than it is in color mode If your document contains color and you select grayscale mode your document will be printed using 256 levels of grayscale 5 Advanced Change Data Transfer Mode Select the print data transfer mode to improve print quality or print speed Reduce Smudge Some types of print media may need more drying time Change this option if you have problems with smudged ...

Page 97: ...sure triangle to view the Advanced Color Settings Select the Color Enhancement check box and then set the options using the sliders This process may take several minutes depending on the size of the image and the specifications of your computer Related Information Print from Your Computer Mac Error and Maintenance Messages Paper Handling and Printing Problems Print a Photo Mac Print a Document Mac...

Page 98: ... Change the Print Setting Options When Having Printing Problems 91 ...

Page 99: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Mac Configure Scan Settings Using Web Based Management 92 ...

Page 100: ...ry Card or USB Flash Drive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Scan to Email Attachment Scan to FTP Scan to SSH FTP SFTP Scan to Network Windows Scan to SharePoint Web Services for Scanning on Your Network Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from Brother iPrint S...

Page 101: ...ptions or Set at Device Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job To use the Options or Set at Device setting a computer with either ControlCenter4 Windows or Brother iPrint Scan Mac software installed must be connected to the machine 5 Select the scan ...

Page 102: ...tcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 6 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 95 ...

Page 103: ... Do one of the following To change the settings press Options or Set at Device Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job To use the Options or Set at Device setting a computer with either ControlCenter4 Windows or Brother iPrint Scan Mac software instal...

Page 104: ...To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 6 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 97 ...

Page 105: ...change and then press OK Option Description Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Scan Long Paper ADF Scan a long document using the ADF File Name Rename the file File Name Style Select the order in which the date counter number and other ite...

Page 106: ...an press Finish After you finish scanning make sure you choose Finish before removing the memory card or USB flash drive from the machine IMPORTANT The LCD displays a message while reading the data DO NOT unplug the power cord or remove the memory card or USB flash drive from the machine while it is reading the data You could lose your data or damage the memory card or USB flash drive Related Info...

Page 107: ...ports only USB flash drives and digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB flash drive SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus miniSD Adapter required miniSDHC Adapter required microSD Adapter required microSDHC Adapter required MultiMediaCard mobile Adapter required Related Information...

Page 108: ...st 0 4 in 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 45 degrees at less than 300 x 300 dpi or 10 degrees at 600 x 600 dpi this feature will not work The ADF must be empty to use Auto Crop The Auto Crop feature is available for a maximum of 16 documents depending on the size of the documents 1 Load document...

Page 109: ... press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options or Set at Device Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanni...

Page 110: ...or Change the amount of background color that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 6 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Br...

Page 111: ... If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options or Set at Device Press Start to start scanning without changing additional settings The machine scans the document and saves it as a file attachment It then launches your email application and opens a new blank email messag...

Page 112: ...e the amount of background color that is removed To save the settings as a shortcut press Save as Shortcut You will be asked if you want to make this a One Touch Shortcut Follow the LCD instructions 6 Press Start The machine scans the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attached Related Informa...

Page 113: ...FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information For added convenience configure different profiles to save your favorite Scan to FTP destinations Set up a Scan to FTP Profile Upload Scanned Data to an FTP Server 106 ...

Page 114: ... the Scan tab 3 Click the Scan to FTP SFTP Network SharePoint menu in the left navigation bar 4 Select the FTP option and then click Submit 5 Click the Scan to FTP SFTP Network SharePoint Profile menu in the left navigation bar 6 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server pr...

Page 115: ... the User Select option the machine will prompt users to select a setting each time they use the scan profile Document Size Select your document size from the list This is necessary to make sure the scanned file is the correct size Scan Long Paper ADF Select the On option to scan a document printed on long paper using the ADF ADF Auto Deskew Select Auto to set the machine to correct document skewi...

Page 116: ...ng Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to complete the scanning job...

Page 117: ... version of an FTP server For added convenience configure different profiles to save your favorite Scan to SFTP destinations Set up a Scan to SFTP Profile Create a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Import a Server Public Key Using Web Based Management Upload Scanned Data to an SFTP Server 110 ...

Page 118: ... the Scan tab 3 Click the Scan to FTP SFTP Network SharePoint menu in the left navigation bar 4 Select the SFTP option and then click Submit 5 Click the Scan to FTP SFTP Network SharePoint Profile menu in the left navigation bar 6 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server p...

Page 119: ... the machine will prompt users to select a setting each time they use the scan profile Document Size Select your document size from the list This is necessary to make sure the scanned file is the correct size Scan Long Paper ADF Select the On option to scan a document printed on long paper using the ADF ADF Auto Deskew Select Auto to set the machine to correct document skewing automatically as the...

Page 120: ...e For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click Client Key Pair in the left navigation bar 7 Click Create New Client Key Pair ...

Page 121: ...IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click th...

Page 122: ...ter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Net...

Page 123: ...ing Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to complete the scanning jo...

Page 124: ...Windows Scan to Network Windows Scan documents directly to a CIFS server on your local network For added convenience you can configure different profiles to save your favorite Scan to Network destinations Set up a Scan to Network Profile Upload Scanned Data to a CIFS Server 117 ...

Page 125: ...the Scan tab 3 Click the Scan to FTP SFTP Network SharePoint menu in the left navigation bar 4 Select the Network option and then click Submit If you want to send the data to your designated folder on the CIFS server select On for the Send to My Folder option 5 Click the Scan to FTP SFTP Network SharePoint Profile menu in the left navigation bar 6 Select the profile you want to set up or change Us...

Page 126: ...chine to detect blank pages Remove Background Color Change the amount of background color that is removed Brightness Select the brightness level Contrast Select the contrast level Use PIN for Authentication To PIN protect this profile select On and then type a four digit PIN in the PIN Code field Auth Method Select the authentication method Username Type a user name up to 96 characters that has pe...

Page 127: ...or the print server name For example https 192 168 1 2 If the machine prompts you for a password type it and then click 2 Click the Administrator tab 3 Click the Date Time menu in the left navigation bar 4 In the Date fields enter the date 5 Select either 12h Clock or 24h Clock as your Clock Type available only for certain countries 6 In the Time fields enter the time 7 Select the time difference ...

Page 128: ...ure in Web Based Management click the Scan tab and then click the Scan to FTP SFTP Network SharePoint menu in the left navigation bar In the Send to My Folder field select On 3 The server profiles you have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file t...

Page 129: ...harePoint Scan documents directly to a SharePoint server when you need to share the scanned information For added convenience configure different profiles to save your favorite Scan to SharePoint destinations Set up a Scan to SharePoint Profile Upload Scanned Data to a SharePoint Server 122 ...

Page 130: ...e Scan to FTP SFTP Network SharePoint menu in the left navigation bar 4 Select the SharePoint option and then click Submit 5 Click the Scan to FTP SFTP Network SharePoint Profile menu in the left navigation bar 6 Select the profile you want to set up or change Using the following characters or may cause a sending error Option Description Profile Name Type a name for this server profile up to 15 al...

Page 131: ...blank pages in the scanned data The higher the sensitivity the easier it is for the machine to detect blank pages Remove Background Color Change the amount of background color that is removed Brightness Select the brightness level Contrast Select the contrast level Use PIN for Authentication To PIN protect this profile select On and then type a four digit PIN in the PIN Code field Auth Method Sele...

Page 132: ... up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If you are using the scanner glass follow the Touchscreen instructions to complete the scann...

Page 133: ... and Windows 10 The Web Services protocol enables Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows 7 Windows 8 and Windows 10 Configure Scan Settings for Web Services 126...

Page 134: ...s 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Services Name appears Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings PC and devices Devices Add a device The machine s Web Services Name appears Windows 10 ...

Page 135: ...racters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different If the LCD displays an insufficient memory error message choose a smaller size in the Paper size setting or a lower resolution in the Resolution DPI setting 1 Load your document 2 Press Scan WS Scan 3 Press a or b to select the type of scan you want an...

Page 136: ... devices and printers 2 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then click the Set as Default button 5 Click Edit The Edit Default Profile dialog box appears 6 Select the Source Paper ...

Page 137: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 130 ...

Page 138: ... Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical character recognition OCR language to match the languag...

Page 139: ... drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You...

Page 140: ...nd blank pages skipped ADF Auto Deskew Set the machine to automatically correct a skewed document Available only for certain models Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine 133 ...

Page 141: ...click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then follow the on screen instructions to select your Brother machine 3 Click the Machine Scan Settings button and then follow the on screen instructions to change the scan settings Related Information Scan Using the Scan Button on Your Brother Machin...

Page 142: ...ur Brother machine Use the software applications provided by Brother or use your favorite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14SE or Other Windows Applications Scan Using Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 135 ...

Page 143: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 136 ...

Page 144: ...nt s Scan Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to open scann...

Page 145: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 138 ...

Page 146: ... Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Color Text and Graph 300 x 300 dpi 24bit Color Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Color as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode Win...

Page 147: ...time but produce a finer scanned image Scan Type Select from a range of scan color depths Auto Use for any type of document This mode automatically picks an appropriate color depth for the document Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black...

Page 148: ... or a single multi page file Continuous Scanning Select this option to scan multiple pages After a page is scanned select either continue scanning or finish ID Card Scan Select this check box to scan both sides of an identification card onto one page Advanced Settings Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box Remove Bleed through Pattern R...

Page 149: ...olCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Related Information Scan Using ControlCenter4 Home Mode Windows 142 ...

Page 150: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Counter Indicates the page number of the scanned page currently shown in the ima...

Page 151: ...c Zooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image appears in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 144 ...

Page 152: ...ine and then print copies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings and then click the Start ...

Page 153: ...ation Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Scan a document 2 Click the Open with an Application button 3 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mo...

Page 154: ...e setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dialog...

Page 155: ...st click and then type the password 10 To change the file name click the Change button if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 148 ...

Page 156: ...work Graphics png PDF Single Page pdf recommended for scanning and sharing documents PDF Multi Page pdf recommended for scanning and sharing documents High Compression PDF Single Page pdf High Compression PDF Multi Page pdf Secure PDF Single Page pdf Secure PDF Multi Page pdf Searchable PDF Single Page pdf Searchable PDF Multi Page pdf XML Paper Specification xps the XML Paper Specification is ava...

Page 157: ... to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File Size Priority Adjust the data compression ratio of the scanned image Change the file size by moving the File Size Priority slider to the right or left Custom Settings Select the Custom option click the Custom Settings button an...

Page 158: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode ...

Page 159: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 152 ...

Page 160: ...e the file name click Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 153 ...

Page 161: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 154 ...

Page 162: ...down list click and then type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution and color if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related I...

Page 163: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 156 ...

Page 164: ... 7 Change the scan settings such as file format file name scan location resolution and color if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 157 ...

Page 165: ...ect Advanced Mode as the mode setting for ControlCenter4 The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email application 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click th...

Page 166: ...ange To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 159 ...

Page 167: ...Mode Windows Your machine can convert characters in a scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The sca...

Page 168: ... Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 161 ...

Page 169: ...computer must be connected to the Internet 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx Microsoft Office PowerPoint pptx or Microsoft Office Excel xlsx option 6 Change the scan se...

Page 170: ...nning Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when scanning pictures TIFF Single Page tif TIFF Multi Page tif Portable Network Graphics png PDF Single Page pdf recomm...

Page 171: ... save your scanned documents Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning Show Save As Window Select this option to specify the scanned image s destination every time you scan File Size Priority Adjust the data compress...

Page 172: ...vel by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multiple pages After a page is scanned select either continue scanning or finish Auto Crop Scan multiple documents placed on the sc...

Page 173: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 166 ...

Page 174: ...supports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14SE may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14SE Do one of the following Windows 7 Using your computer click Start All Programs Nuance PaperPort 14 Pape...

Page 175: ...ment Size drop down list and then select your document size 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 168 ...

Page 176: ... you want to scan Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Color Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Color Text Use for scanning text documents 200 x 200 dpi Black White 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produc...

Page 177: ...eft to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type a value in the field to set the brightness level 6 Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and...

Page 178: ... Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolution Page Control Edge Fill Fill in the edges on four sides of the scanned image using the selected color and range Skip Blank Page Remove the document s blank pages from t...

Page 179: ...g the scanner glass also called the flatbed 1 Load your document 2 Launch Windows Fax and Scan 3 Click File New Scan 4 Select the scanner you want to use 5 Click OK The New Scan dialog box appears 6 Adjust the settings in the Scanner Setup dialog box if needed The scanner resolution can be set to a maximum of 1200 dpi If you want to scan at higher resolutions use the Scanner Utility software from ...

Page 180: ... WIA Driver Settings Windows 173 ...

Page 181: ... option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available if you select the Document Feeder as the Paper source option 174 ...

Page 182: ...in Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but p...

Page 183: ...d enhance text and images in photos taken of a whiteboard These applications are not available for Windows Server series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navigation b...

Page 184: ...eral ways you can use your Mac to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favorite scanning application Scan Using Brother iPrint Scan Mac Scan Using TWAIN Compliant Applications Mac Scan Using AirPrint macOS 177 ...

Page 185: ...rint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then follow the on screen instructions to select your Brother machine 3 Click the Scan icon and then follow the on screen instructions to scan your documents Related Information Scan from Your Computer Mac Brother iPrint Scan for Windows and Mac Change Scan Button Settings from Brother iPrin...

Page 186: ...t your graphics application and then select the scan operation The scanner setup dialog box appears 2 Change the scan settings such as Resolution Scan Type or Adjust Image if needed 3 Click the Document Size pop up menu and then select your document size 4 Click the PreScan option to preview your image and crop unwanted portions before scanning After you select a document size adjust the scanning ...

Page 187: ...or depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 24bit Co...

Page 188: ...e brightness Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the box to set the contrast Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when ...

Page 189: ...Home Scan Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Set the Scan Job Email Report Using Web Based Management 182 ...

Page 190: ... s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example https 192 168 1 2 If the machine prompts you for a password type it and then click 2 Click the Scan tab 3 Click the Scan Job e mail report menu in the left navigation bar 4 In the Administrator Address field type the email address 5 For the scan functions you...

Page 191: ...py Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster Copy on Both Sides of the Paper 2 sided Copy Copy an ID Card Copy in Ink Save Mode Copy Options 184 ...

Page 192: ...uchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK Options Press to change the copy settings for the next copy only When you have finished changing settings press OK Current setting indications Press the area indicated on the screen in the previous step to change these settings for the next copy only Quality Paper ...

Page 193: ...Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Copy Options 186 ...

Page 194: ... to erase the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Black Start or Color Start If you selected the Fit to Page opt...

Page 195: ...een keyboard Press OK 4 Press Options Stack Sort Sort 5 Read and confirm the displayed list of settings you have selected and then press OK 6 When you have finished changing settings press Black Start or Color Start If you placed the document in the ADF the machine scans the document and starts printing 7 If you are using the scanner glass repeat the following steps for each page of the document P...

Page 196: ...Make sure the paper size is set to Letter A4 or Executive Poster copy is not available for Executive size paper You can make only one Poster copy at a time 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK...

Page 197: ...ed and then press OK 7 When you have finished changing settings press Black Start or Color Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all...

Page 198: ...opies from a 2 sided document use the scanner glass You can use only Letter A4 A5 or Executive size plain paper Portrait 1 sided to 2 sided Long Edge Flip 1 2 1 2 1 sided to 2 sided Short Edge Flip 1 2 1 2 2 sided to 2 sided 1 2 1 2 Landscape 1 sided to 2 sided Long Edge Flip 1 2 1 2 1 sided to 2 sided Short Edge Flip 1 2 1 2 2 sided to 2 sided 1 2 1 2 1 Load your document 2 Press Copy 3 Enter the...

Page 199: ...8 Press Black Start or Color Start If you placed the document in the ADF the machine scans the pages and starts printing 9 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish DO NOT touch the printed page until it is ejected the second ...

Page 200: ...eater top left b 8 4 in 213 mm c 5 4 in 137 mm d Scannable area 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 4 Press Options Page Layout 2in1 ID 5 Read and confirm the displayed list of settings you have selected When you...

Page 201: ...Related Information Copy 194 ...

Page 202: ...ode feature is supported by technology from Reallusion Inc 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 4 Press Options Advanced Settings Ink Save Mode 5 Read and confirm the displayed list of setting...

Page 203: ...nt ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio 2 sided Copy Select to copy on both sides of the paper 1 sided 2 sided 1 2 1 2 2 sided 2 sided 1 2 1 2 Density Increase the density to make the text darker Decrease the density to make the text lig...

Page 204: ...hin Paper Copy Avoids bleeding through thin paper when copying Book Copy Corrects dark borders and skew when copying from the scanner glass Watermark Copy Places text in your document as a watermark Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy settings to the factory settings 197 ...

Page 205: ... the current settings by pressing Save as Shortcut The Ink Save Mode Thin Paper Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Related Information Copy Copy a Document 198 ...

Page 206: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 199 ...

Page 207: ...Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Change the Fax Auto Redial Setting Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 200 ...

Page 208: ...ress Book Press Address Book Do one of the following Select the number you want and then press Apply Press and then enter the first letter of the name and press OK Press the name you want to dial If the name has two numbers press the number you want Press Apply If the LDAP search is available the result will be shown on the touchscreen with 4 To change the fax settings press Options When finished ...

Page 209: ...page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine starts scanning the page Repeat this step for each additional page Related Information Send a Fax Fax Options 202 ...

Page 210: ...ng and fax receiving tones while sending a fax 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If you are using the scanner glass press Send Related Information Send a Fax 203 ...

Page 211: ...x to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and to press the Start key before hanging up 2 Load your document 3 Press to display the Fax Start button 4 Press Fax Start If you are using the scanner glass press Send 5 Replace the handset of the external telephone Related Information Send a Fax 204 ...

Page 212: ... to the broadcast in the following ways Press Add Number and enter a fax number using the dial pad Press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to add When finished press OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number ...

Page 213: ...ss to return to the Home screen 2 Press 3 Do one of the following To cancel the entire broadcast press Entire Broadcast Press Yes to confirm or press No to exit without canceling To cancel the current number being dialed press the name or number on the touchscreen Press Yes to confirm or press No to exit without canceling To exit without canceling press Related Information Send the Same Fax to Mor...

Page 214: ... memory turn on Real Time TX If you are sending a color fax or if the machine s memory is full and you are sending a black and white fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Se...

Page 215: ...ress On 6 Press Set Time 7 Enter the time you want the fax to be sent using the touchscreen Press OK The number of pages you can scan into the memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start If you are using the scanner glass go to the next step 11 When the touchscreen displays Next page do one of the following Press No when finished scanning page...

Page 216: ... you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to On the machine redials once after five minutes The default setting is On 1 Press Settings All Settings Initial Setup Fax Auto Redial 2 Press On or Off 3 Press Related Information Send a Fax 209 ...

Page 217: ...Progress 1 Press to return to the Home screen 2 Press to cancel a fax that is already in progress 3 When you press while the machine is dialing or sending the touchscreen displays Cancel Job Press Yes Related Information Send a Fax Telephone and Fax Problems 210 ...

Page 218: ...isplays No Jobs Waiting You can cancel a fax job before it is sent 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed press the job you want to cancel b Press OK c Press Yes to confirm or press No to exit without canceling 3 When finished press Related Information Send a Fax Te...

Page 219: ...ored in the machine s memory and the machine sends them immediately Use the ADF to send color faxes with multiple pages You cannot send a color fax when Preview is set to On Delayed Fax black and white only Set the time of day the delayed faxes will be sent Batch TX black and white only Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmissio...

Page 220: ...e a Fax Receive Mode Settings Set Easy Receive Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval 213 ...

Page 221: ...ive a Fax Receive Mode Settings Receive Mode Settings Receive Modes Overview Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring 214 ...

Page 222: ...automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press the Hook button When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machin...

Page 223: ... Device on the same telephone line as your Brother machine Your external telephone answering device TAD will answer every call automatically Voice messages are stored on the external TAD and fax messages are printed Select External TAD as your Receive Mode Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Select Fax Only as your R...

Page 224: ...s in Fax Only and Fax Tel modes If you have external or extension telephones on the same line as the machine keep the Ring Delay setting of 4 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of times you want the line to ring before the machine answers 0 1 2 3 or 4 If you select 0 the machine will answer immediately and the line will not ring at all available only for ...

Page 225: ... voice caller is on the line Because the F T ring is a setting only on your Brother machine extension and external telephones will not ring however you can still answer the machine s call on any telephone 1 Press Settings All Settings Fax Setup Receive F T Ring Time 2 Press how long the machine will double ring to alert you to a voice call 20Secs 30Secs 40Secs or 70Secs 3 Press Even if the caller ...

Page 226: ...utton and then select Receive to receive the fax If you answered at an extension telephone press 51 If Easy Receive is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the fax receive code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off 1 Press Settings All S...

Page 227: ...Home Fax Receive a Fax Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 220 ...

Page 228: ...p is turned on the Fax Preview screen will not display the received date and time 1 Press Settings 2 Press Fax Preview 3 Press On or Off The touchscreen displays a message saying future received faxes will not be printed 4 Press Yes 5 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes press Continue Press ...

Page 229: ... appears next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Old Faxes to delete all faxes yo...

Page 230: ...ine s memory press No If the fax has multiple pages do one of the following Press Print All Pages to print the whole message A touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed ...

Page 231: ... Brother machine reduces any oversized incoming fax page to fit on your paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related Information Receive a Fax Paper Settings Paper Handling and Printing Problems 224 ...

Page 232: ...ate and time of receipt at the top of each incoming fax page Make sure you have set the current date and time on the machine This feature is available only for black and white faxes 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Related Information Receive a Fax 225 ...

Page 233: ...a telephone connected to his fax machine at the end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to load the fax and to press the Start or Send key 2 Press to display the Fax Start button 3 When you hear CNG tones slow repeated beeps press Fax Start 4 Press Receive to receive the fax 5 Replace the external han...

Page 234: ...rage PC Fax Receive Forward to Cloud The machine forwards your received faxes to the online services Off This feature is available only for black and white faxes Forward Incoming Faxes to Another Machine Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Change Memory Receive Options Turn Off Memory Receive Print a Fax Stored in...

Page 235: ...a or b to display the Fax Forward option and then press it 3 Enter the forwarding fax number up to 20 digits using the dial pad Press OK 4 Press Backup Print On or Backup Print Off If you select Backup Print On the machine prints received faxes at your machine so you will have a copy When Fax Preview is turned on a backup copy of received faxes will not be printed If you receive a color fax your m...

Page 236: ...achine when you are at another location using the Remote Retrieval commands Your machine prints a backup copy of each stored fax This feature is available only for black and white faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press Related Information Memory Receive Options Forward Faxes Remotely Print a Fa...

Page 237: ...he PC FAX Receiving software running on your computer Even if your computer is turned off your machine will receive and store faxes in its memory When you start your computer and the PC FAX Receiving software runs your machine transfers faxes to your computer automatically 1 Press Settings All Settings Fax Setup Receive PC Fax Receive 2 Press On The touchscreen displays the message Run the PC Fax ...

Page 238: ...s Print all faxes If you press Yes faxes in the memory will be printed before the setting changes If you press No faxes in the memory will not be printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax Forward Forward to Cloud or Fax Storage press USB or the name of the computer if you are on a network a...

Page 239: ...ave or transfer incoming faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The touchscreen displays Print all faxes or Erase all faxes if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Change Memory Receive Options Error and Maintenance Messages Telephone and Fax Problems 232 ...

Page 240: ...the fax it is erased from the machine s memory If you select Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Fax You can also print the faxes from the memory by pressing Stored Faxes on the touchscreen 2 Press Yes Related Information Memory Receive Options Store Incoming Faxes in the Machine s Memory Error and Maintenance Messages Telephone and Fax Probl...

Page 241: ...eval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 234 ...

Page 242: ...ess 2 Enter a three digit code using the numbers 0 through 9 or using the dial pad The preset cannot be changed Press OK DO NOT use the same code used for Fax Receive Code 51 or Telephone Answer Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press Related Information Remote Fax Retrieval Use Your Remote Access Code Operation from External and Extensi...

Page 243: ...faxes One long beep the machine received at least one fax No beeps the machine has not received a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deactivate your machine 6 Hang up This feature may n...

Page 244: ...t up for example a Fax Forwarding number has not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messages have...

Page 245: ...you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will forward any incom...

Page 246: ...ssages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Related Informa...

Page 247: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting Dial Access Codes and Credit Card Numbers 240 ...

Page 248: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode Special Line Considerations 241 ...

Page 249: ...u have a Touch Tone service you will not need this feature to send tone signals This feature is available only in Canada 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s control panel Any digits dialed after this will send tone signals When you are finished with the call the machine will return to the Pulse dialing service Related Information Vo...

Page 250: ... ringing to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related Informa...

Page 251: ...ers Voice Operations Special Line Considerations Special Line Considerations Rollover Telephone Lines Two Line Telephone System Convert Telephone Wall Outlets Install Your Brother Machine an External Two Line TAD and Two Line Telephone 244 ...

Page 252: ...anada The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a rollover system only if it is the last number in the sequence so the call cannot roll away Do not place the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does n...

Page 253: ...e only in the USA and Canada The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line telephone and see if it can access both lines If it can you must separate the line...

Page 254: ...from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the...

Page 255: ...h line cord if you add a two line telephone 1 Place the two line TAD and the two line telephone next to your machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1...

Page 256: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 249 ...

Page 257: ...r up to 20 digits using the touchscreen Press OK Press Pause to insert a pause between numbers You can press Pause as many times as needed to increase the length of the pause e To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the touchscreen Press OK f Press OK to confirm To store another Address Book number repeat these ste...

Page 258: ... then press it 3 Press Edit Add to Address Book Name To delete the number from the Outgoing Call history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the touchscreen Press OK 6 Press OK to confirm the fax or ...

Page 259: ...display the name or number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Caller ID history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the touchscree...

Page 260: ...fax or telephone number press Address 1 Enter the new fax or telephone number up to 20 digits using the touchscreen Press OK To change the second fax or telephone number press Address 2 Enter the new fax or telephone number up to 20 digits using the touchscreen Press OK Press OK to finish To change a character press d or c to position the cursor to highlight the character you want to change and th...

Page 261: ...ook 2 Do the following steps a Press Edit Setup Groups Name b Enter the Group name up to 16 characters using the touchscreen Press OK c Press Add Delete d Add Address Book numbers to the Group by pressing them to display a checkmark Press OK e Read and confirm the displayed list of names and numbers you have selected and then press OK to save your Group To store another Group for broadcasting repe...

Page 262: ... to display the Group you want to change and then press it 3 Press Name 4 Enter the new Group name up to 16 characters using the touchscreen Press OK To change a character press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press Related Information Set up Groups for Broadcasting Enter Text on Your Brother Machine 255 ...

Page 263: ... for Broadcasting Delete a Broadcasting Group Delete a Broadcasting Group 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 Press Related Information Set up Groups for Broadcasting 256 ...

Page 264: ...and then press it 3 Press a or b to display Add Delete and then press it 4 Press a or b to display the number you want to add or delete 5 Do the following for each number you want to change To add a number to the Group press the check box of the number to add a check mark To delete a number from the Group press the check box of the number to remove the check mark 6 Press OK 7 Press OK 8 Press Rela...

Page 265: ...555 7000 if you press the following 1 Press Fax Address Book 2 Press a or b to display the number of Brother 1 3 Press the number 4 Press Apply 5 Press Options 6 Press a or b to display the Address Book option and then press it 7 Read and review the message on the touchscreen and then press OK 8 Press a or b to display the number of Brother 2 9 Press the number 10 Press Apply 11 Press Fax Start Yo...

Page 266: ...External Devices Telephone Services and External Devices Voice Mail Distinctive Ring Caller ID Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 259 ...

Page 267: ...ne that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service estab...

Page 268: ...telephone number for your machine Contact your telephone company for availability and rates What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can only receive faxes You must pay for your telephone company s Dis...

Page 269: ...e the fax must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring If you program the machine correctly it will recognize the registered ring pattern of the fax number within two ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Related Information Telephone Services and Exte...

Page 270: ... the LCD will show D R as the Receive Mode 1 Press Settings All Settings Fax Miscellaneous Distinctive 2 Do one of the following If you have not registered Distinctive Ring press Distinctive and then press On If you have already registered Distinctive Ring and want to change the pattern go to the next step 3 Press Ring Pattern 4 Press the stored ring pattern you want You will hear each pattern as ...

Page 271: ...ailable only in the USA and Canada 1 Press Settings All Settings Fax Miscellaneous Distinctive Distinctive 2 Press Off 3 Press When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again Related Information Distinctive Ring Choose the Correct Receive Mode Error and Maintenance Messages 264 ...

Page 272: ...ormation Once you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries This feature may not be available in certain areas of the...

Page 273: ...telephone cord to the jack labeled LINE on your machine Connect the other end of the telephone cord to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system contact your VoIP provider After you have connected your machine to the VoIP system press the Hook button to verify the machine has a dial tone If the machi...

Page 274: ...the TAD must be connected to the EXT jack of the machine If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four ring...

Page 275: ...abeled EXT and then plug the telephone line cord from your external TAD into the EXT jack Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack 1 3 Set your external TAD to the minimum number of rings allowed For more information contact your telephone provider The machine s Ring Delay setting does not apply 4 Record the outgoing message on your exte...

Page 276: ...end beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the...

Page 277: ...the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be rep...

Page 278: ...al Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use a Non Brother Cordless External Handset Use the Remote Codes 271 ...

Page 279: ...ne You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT Before you connect an external telephone remove the protective cap 3 from the EXT jack on the machine 3 1 Extension telephone 2 External telephone 3 Protective Cap 1 2 Related Information External and Extension Telephones 272 ...

Page 280: ...he external telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing the Start button and selecting the option to receive If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Pickup If you answer a call and no one is on the line You should assume that you re receiv...

Page 281: ...your non Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Pickup to transfer the call to the cordless handset Related Information External and Extension Telephones 274 ...

Page 282: ...e Start button and then selecting the option to receive Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and p...

Page 283: ...nging the three digit remote codes for example to and 999 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 Do one of the following To change the Fax Receive Code press Fax Receive Code Enter the new code and then press OK To change the Telephone Answer Code press Tel Answer Enter the new code and then press OK If you do not want to change the Codes go to the next step To turn the Rem...

Page 284: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports 277 ...

Page 285: ...rst page appears on the report Error only Prints a report if your fax is unsuccessful due to a transmission error Error only Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report Off The report will not be printed 1 Press Settings All Settings Fax Report Setting Transmission 2 Press the option you want If you select On...

Page 286: ...e you selected has passed the machine will print the Journal early and then erase all fax jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when the machine has stored 50 fax jobs 4 If you selected 6 12 24 hours 2 or 7 days press Time and enter the time of day using the touchscreen ...

Page 287: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 280 ...

Page 288: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 281 ...

Page 289: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 282 ...

Page 290: ...ur model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customized User Information screen for custom fax headers and cover pages Click the Sending tab and then type ...

Page 291: ... groups to personalize your Brother Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 284 ...

Page 292: ...ck the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click Th...

Page 293: ...ar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click The Address Book Group Setup dialog box appears 3 Type the name of the new group in the Group Name field 4 In th...

Page 294: ... and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group yo...

Page 295: ...lect your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want ...

Page 296: ...s Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard You must ...

Page 297: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 290 ...

Page 298: ... Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Import 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard Go to step 7 Remote ...

Page 299: ...6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 292 ...

Page 300: ... numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All C...

Page 301: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 294 ...

Page 302: ...ou turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to y...

Page 303: ...r Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the message and click Yes The PC ...

Page 304: ...eeded Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually available only for Administrators Device Select the Brother machine that you want to receive PC FAX Lock available...

Page 305: ...AX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a device from the list Click OK Specify your machine by IP address Type the machine s IP address in the IP Address field and then cl...

Page 306: ...iving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it Even after closing the window PC FAX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FA...

Page 307: ...Related Information Receive Faxes Using PC FAX Receive Windows 300 ...

Page 308: ... FAX for Mac PC FAX for Mac Use Brother s PC FAX software to send faxes directly from your Mac without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Mac 301 ...

Page 309: ...fax machine supports color faxes 1 Create a document in a Mac application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax number is displayed in...

Page 310: ...er click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Mac 303 ...

Page 311: ...Home PhotoCapture Center PhotoCapture Center Print Photos Directly from Media Copy Photos from Media to a Computer Print Photos from ControlCenter4 Windows 304 ...

Page 312: ...gital camera media or a USB Flash memory drive scan documents and save them directly to a memory card or USB flash drive When your machine is connected to a computer you can use your computer to access a memory card or USB flash drive inserted in the front of the machine Compatible Media Important Information about Photo Printing Print Photos from Media on the Brother Machine 305 ...

Page 313: ...nd digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB flash drive SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus miniSD Adapter required miniSDHC Adapter required microSD Adapter required microSDHC Adapter required MultiMediaCard mobile Adapter required Related Information Save Scanned Data to a Memor...

Page 314: ...hine will print all the valid images even if one or more images have been corrupted Corrupted images will not be printed Memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you must use your computer to modify the image data stored on a...

Page 315: ...int Photos from Media on the Brother Machine Preview and Print Photos from Media Print a Photo Index Sheet Thumbnails from Media Print Photos by Image Number Print ID Photos Print Photos with Auto Cropping Print Borderless Photos from Media Print the Date from Your Photo s Data Print Settings for Photos 308 ...

Page 316: ...to print and then press it To print all photos press Print All and then press Yes to confirm 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 5 Press OK 6 Repeat the last three steps until you have selected all the photos you want to prin...

Page 317: ... computer has used to identify the pictures Only file names that are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings 1 Put the memory card or USB flash drive in the correct slot 2 Press Photo Index Print Print Index Sheet 3 If you ...

Page 318: ...ne time using a comma or a hyphen For example enter 1 3 6 to print images No 1 No 3 and No 6 Print a range of images using a hyphen For example enter 1 5 to print images No 1 to No 5 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the...

Page 319: ...e setting and the 4 x6 option in the Paper Size setting 1 Put the memory card or USB flash drive in the correct slot 2 Press Photo ID Photo Print 3 Press d or c to display the photo you want and then press it 4 Press a or b to adjust the size of the crop you want and then press it 5 Rotate the image if needed by pressing 6 Press OK 7 To change the print settings press Print Settings When finished ...

Page 320: ...whole image change this setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Put the memory card or USB flash drive in the correct slot 2 Press Photo Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Cropping 6 Press On or Off 7 When finish...

Page 321: ... edges of the paper Printing time will be slower 1 Put the memory card or USB flash drive in the correct slot 2 Press Photo Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Borderless 6 Press On or Off 7 When finished press or OK 8 Press Start Related Information Print Photos from Media on the Brother Mac...

Page 322: ...ill be printed on the lower right corner To use this setting the photo must include the date 1 Put the memory card or USB flash drive in the correct slot 2 Press Photo Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Print Date 6 Press On or Off 7 When finished press or OK 8 Press Start Related Informatio...

Page 323: ...ut Brightness Adjust the brightness Contrast Adjust the contrast Increasing the contrast will make an image look sharper and more vivid Cropping Crop the image around the margin to fit the paper size or print size Turn this feature off when you want to print whole images or prevent unwanted cropping Borderless Expand the printable area to fit the edges of the paper Print Date Print the date on you...

Page 324: ...otos from Media to a Computer If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer follow the steps for your connection type and Operating System Before Copying Photos Copy Photos from Media Over a Local Connection 317 ...

Page 325: ...memory card or USB flash drive in the media drive of the machine You could lose your data or damage the media The machine will read only the media that was put in first While the machine is printing photos from the media your computer cannot access the photo printing for any other operation Related Information Copy Photos from Media to a Computer 318 ...

Page 326: ...le and save it to another drive on your computer 4 Quit all applications that are running stored data on the media 5 Do one of the following Windows In Windows Explorer right click the removable disk icon and select Eject Mac Drag the removable disk icon into the Trash icon 6 Wait until your Brother machine has stopped accessing the media before removing the media IMPORTANT DO NOT remove the media...

Page 327: ...o one of the following If you are using Advanced Mode click the Photo tab and then click the Photo Print button If you are using Home Mode click the Photo tab 4 Select the folder that contains the image you want to print Option Description My CC4 Folder The My CC4 Folder button lets you open the ControlCenter4 folder located in the My Pictures folder on your computer Desktop The Desktop button let...

Page 328: ...ons 10 Click the Properties button to configure the Print Quality Color Grayscale and Color Mode options if needed To print the image s timestamp in the lower right corner of the image select the Print Date check box 11 To change other printer settings click the Print Options button For Advanced Mode only 12 Click OK 13 Click the Preview button to view the image on screen before printing 14 Click ...

Page 329: ...ate Fit to Window Set the zoom level so that the image fits the window Zoom In Zoom Out Enlarge or reduce the selected image Rotate Counterclockwise Rotate Clockwise Rotate the image by 90 degrees clockwise or counter clockwise Previous Next Display the previous or next image 3 Trimming This feature allows you to remove unwanted areas from your photos 4 Image Correction Auto Correction Select this...

Page 330: ...o enhance natural colors such as green and blue Night Scene Select this option to optimize the image adjustments for a night scene photo Soft Light Select this option to soften bright edges Related Information Print Photos from ControlCenter4 Windows 323 ...

Page 331: ... Using the Control Panel Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 324 ...

Page 332: ... such as BRAdmin Light Windows BRAdmin Professional Windows and Web Based Management to configure and change your Brother machine s network settings See Related Information Learn about Network Management Software and Utilities 1 Press Settings All Settings Network 2 Press a or b to display the network option and then press it Repeat this step until you access the menu you want to configure and the...

Page 333: ...odels Yes Yes PC Fax Receive Available only for certain models Yes BRAdmin Light 1 3 Yes Yes BRAdmin Professional 3 2 Yes Yes Web Based Management 3 Yes Yes Yes Remote Setup Available only for certain models Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Related Information Network 1 BRAdmin Light is available as a download from your model s page at support brother com 2 BRAdmin Profe...

Page 334: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 327 ...

Page 335: ...f each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional utility Node name The...

Page 336: ... Brother installation disc Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for an Enterp...

Page 337: ...wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wired and wireless net...

Page 338: ...s Network WLAN WPS 2 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 3 When the touchscreen instructs you to start WPS press the WPS button on your wireless access point router Then press OK on your machine Your machine automatically tries to connect to your wireless network If your wireless device is connected successfully the LCD displays Connected You have...

Page 339: ...ings For more information on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 Routers or access points that support WPS are marked with this symbol 1 Press Settings All Settings Ne...

Page 340: ...ck Add a device To use a Windows 7 Windows 8 or Windows 10 computer as a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To inst...

Page 341: ...If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network and displays a list of available SSIDs Press a or b to display the New SSID ...

Page 342: ...LCD displays Connected You have completed the wireless network setup To install the Full Driver Software Package necessary for operating your machine insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network I Ca...

Page 343: ... Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS AES T...

Page 344: ... CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and Pass...

Page 345: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 338 ...

Page 346: ...using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting a SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless network only one connection method...

Page 347: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 348: ...n Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 349: ...te Wi Fi Direct on your mobile device see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device Then Press OK appears Press OK on your Brother machine This will start the Wi Fi Direct setup 3 Do one of the following When your Brother machine is the Group Owner G O connect your mobile device to the machine directly When your Brother machine is not the Group O...

Page 350: ...ile device the message Wi Fi Direct connection request received Press OK to connect will appear on the LCD Press OK to connect 1 Press Settings All Settings Network Wi Fi Direct Group Owner On 2 Press Push Button 3 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions When Activate Wi Fi Direct on other device Then Press OK appears o...

Page 351: ...roup Owner G O it will wait for a connection request from your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK Follow the instructions If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the Group Owner G O it will display available device names with which to configure a Wi Fi...

Page 352: ... connect will appear on the LCD Press OK to connect 1 Press Settings All Settings Network Wi Fi Direct Group Owner On PIN Code 2 When Activate Wi Fi Direct on other device Then Press OK is displayed activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions and then press OK on your Brother machine This will start the Wi Fi Direct setup 3 The ...

Page 353: ... must configure a Wi Fi Direct network manually 1 Press Settings All Settings Network Wi Fi Direct Manual 2 The machine will display the SSID name and Password Go to your mobile device s wireless network settings screen select the SSID name and then enter the password If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup Relate...

Page 354: ...me Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Configure and Operate LDAP Search Synchronize Time with the SNTP Server Using Web Based Management 347 ...

Page 355: ... try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings All Settings Print Reports Network Configuration Yes The machine prints the current Network Configuration Report Related Informatio...

Page 356: ...an use the LDAP search to find fax numbers or email addresses The LDAP feature does not support simplified Chinese traditional Chinese or Korean The LDAP feature supports LDAPv3 The LDAP feature does not support SSL TLS You must use Simple Authentication to communicate with your LDAP server Related Information Advanced Network Features Change LDAP Configuration Using Web Based Management Perform a...

Page 357: ...earch LDAP Server Address Port The default port number is 389 Search Root Authentication Username This selection will be available depending on the authentication method used Password This selection will be available depending on the authentication method used If the LDAP server supports Kerberos authentication we recommend selecting Kerberos for the Authentication settings It provides strong auth...

Page 358: ...e zone correctly on the control panel for Kerberos authentication 1 Press to search 2 Enter the initial characters for your search using the LCD You can enter up to 15 characters For more information about how to enter text see the Appendix 3 Press OK The LDAP search result will be shown on the LCD the icon appears before the local address book search results If there is no match on the server or ...

Page 359: ...ne for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management Change LDAP Configuration Using Web Based Management Per...

Page 360: ... your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click Date Time in the left navigation bar 6 Verify the Time Zone settings Select the time difference between your location and UTC from the Time Zone drop down list For example the time z...

Page 361: ...on Description Status Displays whether the SNTP protocol is enabled or disabled Synchronization Status Confirm the latest synchronization status SNTP Server Method Select AUTO or STATIC AUTO If you have a DHCP server in your network the SNTP server will obtain the address from that server automatically STATIC Type the address you want to use Primary SNTP Server Address Secondary SNTP Server Addres...

Page 362: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 355 ...

Page 363: ...P address This feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional or Web Based Management 1 Press Settings All Settings Network Network Reset 2 The message confirming reset will be displayed Press OK for two seconds The machine will restart Relate...

Page 364: ...t the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Report Error Codes My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly C...

Page 365: ... TS 03 The wireless network and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this information ask your network administrator TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption methods of the wireless access point router Yo...

Page 366: ...ttings 2 See the documentation provided with your WLAN access point router for information on how to find the security settings If the WLAN access point router is set to not broadcast the SSID the SSID will not automatically be detected You will have to manually enter the SSID name The Network key may also be described as the Password Security Key or Encryption Key If you do not know the SSID and ...

Page 367: ...Home Security Security Network Security Features 360 ...

Page 368: ...urity Features Secure Function Lock 3 0 Use Active Directory Authentication Use LDAP Authentication Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using IPsec Send an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network 361 ...

Page 369: ...s available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure However note that if you disable FTP the Scan to FTP feature will be disabled Related Information Network Security Featu...

Page 370: ...urity by restricting the functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Scan Using Secure Function Lock 3 0 Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register an External IC Card Reader 363 ...

Page 371: ...Management or BRAdmin Professional Windows Print Print includes print jobs sent via AirPrint Google Cloud Print and Brother iPrint Scan If you register users logon names in advance the users will not need to enter their passwords when they use the print function Copy Scan Scan includes scan jobs sent via Brother iPrint Scan Fax supported models only Send Receive Media Print from Scan to Web Connec...

Page 372: ...igation bar 9 In the User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submit 13 Click the User List menu in ...

Page 373: ...ature for restricted users To scan using the machine s control panel Restricted users must enter their PINs on the machine s control panel to access Scan mode To scan from a computer Restricted users must enter their PINs on the machine s control panel before scanning from their computers If the PIN is not entered on the machine s control panel an error message will appear on the user s computer I...

Page 374: ...an and CUPS driver Mac 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click the Restriction Management or User Restriction Function menu in the left navigation bar 6 Select S...

Page 375: ...t and last page counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your IC card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Auto Rese...

Page 376: ... machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click the External Card Reader menu and then enter the necessary information 6 Click Submit 7 Restart your Brother machine to activate the configuration 8 Unplug the power code from the AC power outlet 9 Connect the card ...

Page 377: ...tication Use Active Directory Authentication Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 370 ...

Page 378: ...l panel will be locked You cannot change the machine s settings until you enter a User ID and password Active Directory Authentication offers the following features Stores incoming fax data When Active Directory Authentication is enabled your machine stores all incoming fax data After you log on the machine prints the stored fax data You can change the Active Directory Authentication settings usin...

Page 379: ...hentication menu in the left navigation bar 9 Configure the following settings Option Description Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID Active Directory Server Address Type the IP address or the server name for example ad example com of the Active...

Page 380: ...ol Panel Active Directory Authentication When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Informa...

Page 381: ...es Use LDAP Authentication Use LDAP Authentication Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 374 ...

Page 382: ...l will be locked You cannot change the machine s settings until you enter a User ID and password LDAP Authentication offers the following features Stores incoming fax data When LDAP Authentication is enabled your machine stores all incoming fax data After you log on the machine prints the stored fax data You can change the LDAP Authentication settings using Web Based Management or BRAdmin Professi...

Page 383: ...llowing settings Option Description Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID LDAP Server Address Type the IP address or the server name for example ldap example com of the LDAP server Get User s Home Directory 1 Select this option to obtain your home...

Page 384: ... Control Panel LDAP Authentication When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use LDAP Auth...

Page 385: ...Home Security Network Security Features Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Certificates and Web Based Management 378 ...

Page 386: ...sed Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 379 ...

Page 387: ... easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print server When importing a...

Page 388: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 381 ...

Page 389: ... use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the cer...

Page 390: ...Management Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 383 ...

Page 391: ...ate menu in the left navigation bar 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this machine through SSL TLS communication The node name is displayed by default A warning will appear if you use the IPPS or HTTPS protocol and ...

Page 392: ...Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explorer and then click Run as administrator If the More opt...

Page 393: ...Select Trusted Root Certification Authorities and then click OK 10 Click Next 11 Click Finish 12 Click Yes if the fingerprint thumbprint is correct 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate Import the Self signed Certificate 386 ...

Page 394: ...eate and Install a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 387 ...

Page 395: ...name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation ...

Page 396: ...ame For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation bar 7 Click Export shown with Ce...

Page 397: ...f you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Inst...

Page 398: ... it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation bar 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Ent...

Page 399: ...the Web Server for the certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more detailed information go to your model s FAQs Troubleshooting page on the Brother Solutions Center at support brother com Search for SSL Related Informat...

Page 400: ...hine s IP address For example https 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Base...

Page 401: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 394 ...

Page 402: ...le https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Cli...

Page 403: ...ble a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the le...

Page 404: ...Using SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 397 ...

Page 405: ...e you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a p...

Page 406: ...aredPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click...

Page 407: ...ificates Stored UP on Brother Machine Self signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you us...

Page 408: ...achine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 401 ...

Page 409: ...When the devices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Network VPN For IPsec...

Page 410: ...an Main mode but the security is lower All Non IPsec Traffic Select the action to be taken for non IPsec packets When using Web Services you must select Allow for All Non IPsec Traffic If you select Drop Web Services cannot be used Broadcast Multicast Bypass Select Enabled or Disabled Protocol Bypass Select the check box for the option or options you want Rules Select the Enabled check box to acti...

Page 411: ...cify the IP address Select ALL IPv4 Address ALL IPv6 Address ALL Link Local IPv6 or Custom from the drop down list If you select Custom from the drop down list type the IP address IPv4 or IPv6 in the text box IP Address Range Type the starting and ending IP addresses for the IP address range in the text boxes If the starting and ending IP addresses are not standardized to IPv4 or IPv6 or the endin...

Page 412: ...ubnet mask 255 255 255 0 for 192 168 1 1 the addresses 192 168 1 xxx are valid 9 Click Submit When you change the settings for the template currently in use restart your machine to active the configuration Related Information Manage Your Network Machine Securely Using IPsec 405 ...

Page 413: ...ears displaying 10 IPsec Templates Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 7 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields differ based on the Use Prefixed Template and Internet Key Exchange IKE you select 8 In the Template Name field type a name for the template up to 16 cha...

Page 414: ...d over an unprotected network The Diffie Hellman key exchange method uses a discrete logarithm problem not the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Typ...

Page 415: ...a key that is used to encrypt a message was derived from a parent key that parent key is not used to derive other keys Therefore even if a key is compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communic...

Page 416: ...Related Information Configure an IPsec Template Using Web Based Management 409 ...

Page 417: ...xchanged over an unprotected network The Diffie Hellman key exchange method uses a discrete logarithm problem not the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifet...

Page 418: ...v2 EAP is an authentication protocol that is an extension of PPP By using EAP with IEEE802 1x a different key is used for user authentication during each session The following settings are necessary only when EAP MD5 or EAP MS CHAPv2 is selected in Authentication Method Mode Select Server Mode or Client Mode Certificate Select the certificate User Name Type the user name up to 32 characters Passwo...

Page 419: ...n You can select only the certificates that were created using the Certificate page of Web Based Management s Security configuration screen Related Information Configure an IPsec Template Using Web Based Management 412 ...

Page 420: ...on the setting you chose for Hash in the Encapsulating Security section If the length of the specified authentication key is different than the selected hash algorithm an error will occur MD5 128 bits 16 bytes SHA1 160 bits 20 bytes SHA256 256 bits 32 bytes SHA384 384 bits 48 bytes SHA512 512 bits 64 bytes When you specify the key in ASCII Code enclose the characters in double quotation marks Code...

Page 421: ...and so on in order to prevent the falsification of the sender and manipulation of the data Unlike ESP the communicated contents are not encrypted and the data is sent and received as plain text Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime Specify the IKE SA lifetime Typ...

Page 422: ...curity Network Security Features Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 415 ...

Page 423: ...chine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the SMTP field click Advanced Setting and make sure the status of SMTP is Enabled 7 Configure the SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do not know the SMTP server settings contact your netwo...

Page 424: ... email notification and email reports available for certain models We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP...

Page 425: ...erver certificate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to verify the server certificate clear the Verify Server Certificate check box Port Number If you select SSL or TLS the Port value will be changed to match the protocol To change the port number manually type the port number after you s...

Page 426: ... Wired or a Wireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 419 ...

Page 427: ...d for wired and wireless networks that limits access from unauthorized network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Netw...

Page 428: ... BRAdmin Professional Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the installation disc Wireless network 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 If you are using a Domain Name System or enable a N...

Page 429: ...that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x supported network After a few minutes print the N...

Page 430: ...AP is a version of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authenticatio...

Page 431: ...Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan for Mobile Devices Near Field Communication NFC 424 ...

Page 432: ...r Using Brother Web Connect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Download and Print Documents Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect FaxForward to Cloud or E mail 425 ...

Page 433: ...s and other files 4 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrator A proxy server is a comp...

Page 434: ...ote com Dropbox An online file storage sharing and synchronization service URL www dropbox com OneDrive An online file storage sharing and management service URL https onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing service URL www onenote com Brother CreativeCenter A website that offers various templates such as g...

Page 435: ...DF DOCX XLSX PPTX TIFF Upload images saved on media JPEG FaxForward to the online services JPEG PDF TIFF JPEG PDF TIFF Not all services are available in all countries For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be downloaded Related Information Brother Web Connect 428 ...

Page 436: ...sing Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using the Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 429 ...

Page 437: ...uter that has access to the Internet and has the Brother machine s software installed Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine Mac To install the Full Driver Software Package go to your model s Downloads page on the Brother Solutions Center at support brothe...

Page 438: ...f your network uses a proxy server the following proxy server information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On 3 Press the option that you want to set and then enter the proxy server information Press OK 4 Press Related Information Conditions for Us...

Page 439: ...and Safari 10 11 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Protocol men...

Page 440: ...r Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect Set Up Brother Web Connect for Brother CreativeCenter 433 ...

Page 441: ...n additional account 3 2 1 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Ente...

Page 442: ...Related Information Set Up Brother Web Connect 435 ...

Page 443: ...not already have an account use a computer to access the service s website and create an account After creating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating ...

Page 444: ...l name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model name if not already...

Page 445: ...e machine The temporary ID is valid for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use Related Information Set Up Brother Web Connect 438 ...

Page 446: ...Brother Web Connect appears press OK 4 Press Register Delete Register Account 5 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press OK 6 Enter the temporary ID using the LCD and then press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for ac...

Page 447: ... for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically No configuration is needed to create the calendars business cards posters and greeting cards available at www brother com creativecenter Brother CreativeCenter is not available in all countries Related Information Set Up Brother Web Connect 440 ...

Page 448: ...er due to the Secure Function Lock feature available for certain models you cannot upload the scanned data 1 Load your document 2 Press d or c to display Web Press Web You can also press Scan to Web If information regarding the Internet connection appears on the machine s LCD read the information and press OK Occasionally updates or announcements about Brother Web Connect s features will appear on...

Page 449: ...achine is accessing the media Otherwise the card USB flash drive or data stored on the card could be damaged For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be uploaded 1 Insert a memory card or USB flash drive into your machine The LCD automatically changes 2 Press Web If information regarding the Internet c...

Page 450: ...ount as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot download the data The Secure Function Loc...

Page 451: ...the four digit PIN and press OK 4 Press a or b to display Download Print Press Download Print 5 Press a or b to display the desired album and then press it An album is a collection of documents However the actual term may differ depending on the service you use When using Evernote you must select the notebook and then select the note Some services do not require documents to be saved in albums For...

Page 452: ... the LCD Read the information and then press OK 2 Press a or b to display Print CreativeCenter Templates Press Print CreativeCenter Templates 3 Press a or b to display the desired category and then press it 4 Select the desired file Enter the number of copies you want to print and then press OK Repeat this step until you have selected all the files that you want to print 5 When finished press OK I...

Page 453: ...folder which can be found on the root level of the media IMPORTANT DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media Otherwise the card USB flash drive or data stored on the card could be damaged 1 Insert a memory card or USB flash drive into your machine The LCD automatically changes 2 Press Web If information regarding the Internet connection appe...

Page 454: ...e to automatically forward incoming faxes to your accounts with the available online services 1 1 Web Service Use the FaxForward to E mail feature to automatically forward incoming faxes to an inbox as email attachments Related Information Brother Web Connect Turn On FaxForward to Cloud or E mail Turn Off FaxForward to Cloud or E mail 447 ...

Page 455: ...ead it and then press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If information regarding FaxForward to Cloud E mail appears read it and then press OK 3 Press On 4 Press Forward to Cloud or Forward to E mail If you se...

Page 456: ... cannot turn off FaxForward 1 Press d or c to display Apps Press Apps If information regarding the Internet connection appears on the machine s LCD read it and then press OK Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 2 Press a or b to display FaxForward to Cloud E mail Press FaxForward to Cloud E mail If ...

Page 457: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 450 ...

Page 458: ...inter registered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android apps requires installing the Google Cloud Print app from the Google Play Store 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 451 ...

Page 459: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 452 ...

Page 460: ...g Google Cloud Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print 453 ...

Page 461: ... steps in this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 Click Google Cloud Print Manage 5 Follow the on screen instructions to register your machine 6 When a confirmat...

Page 462: ...d then click 3 Click the Network tab 4 Click the Protocol menu in the left navigation bar 5 Make sure that Google Cloud Print is selected and then click Advanced Settings 6 Make sure that Status is set to Enabled Click Register 7 When a confirmation message appears on your machine s LCD press OK If the confirmation message does not appear on your machine s LCD repeat these steps 8 Click Google 9 T...

Page 463: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 456 ...

Page 464: ...ke sure your Brother machine is turned on 2 Access Google Drive from your Android or iOS device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 457 ...

Page 465: ... service from your Android or iOS device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print...

Page 466: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint macOS Print Using AirPrint Scan Using AirPrint macOS Send a Fax Using AirPrint macOS 459 ...

Page 467: ...relessly print photos email web pages and documents from your iPad iPhone iPod touch and Mac computer without the need to install a driver AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer For more information visit Apple s website Related Information AirPrint 460 ...

Page 468: ...other machine to the printer list on your Mac computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left The Add screen appears 4 Select your Brother machine and then select AirPrint from the Use pop up menu 5 Click Add Related Information AirPrint 461 ...

Page 469: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod touch Print Using AirPrint macOS 462 ...

Page 470: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 471: ...other machine is turned on 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 sided printing if supp...

Page 472: ... Scanner button The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the image manually by dr...

Page 473: ...ports the Secure Function Lock feature Sending faxes via AirPrint is not available if Fax Tx for each user is restricted 1 Make sure your Brother machine is turned on 2 On your Mac computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother MFC XXXX Fax where XXXX is your model name 5 Type the fax recipie...

Page 474: ...our Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 2 1 3 1 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile Web Connect 467 ...

Page 475: ... service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 2 1 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connec...

Page 476: ... app For all iOS supported devices including iPhone iPad and iPod touch Brother iPrint Scan allows you to use features of your Brother machine directly from your iOS device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and inst...

Page 477: ...ose to each other If your Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature Related Information Mobile Web Connect Control Panel...

Page 478: ...Center ControlCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows 471 ...

Page 479: ...ing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 472 ...

Page 480: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 473 ...

Page 481: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 474 ...

Page 482: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 475 ...

Page 483: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode ...

Page 484: ... Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine 477 ...

Page 485: ... OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall an...

Page 486: ...Center4 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box app...

Page 487: ...You can change or remove the created tab button or settings Click the Configuration button and then follow the menu Related Information ControlCenter4 Windows 480 ...

Page 488: ...Home Brother iPrint Scan for Windows and Mac Brother iPrint Scan for Windows and Mac Brother iPrint Scan Overview Scan Using Brother iPrint Scan Mac 481 ...

Page 489: ...mple of Brother iPrint Scan for Windows The actual screen may differ depending on the version of the application For Windows Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest application For Mac Download and install Brother iPrint Scan from the App Store Related Information Brother iPrint Scan for Windows and Mac Brother iPrint Scan for...

Page 490: ...r Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD is displaying messages If yo...

Page 491: ...sic tab and Grayscale is selected in the Advanced tab of the printer driver you can use the machine as a black white printer Copying If the paper type is set to Plain Paper you can make copies in black white Faxing If the paper type is set to Plain Paper the machine will receive and print the faxes in black white Replace the ink cartridges See Related Information Replace the Ink Cartridges Althoug...

Page 492: ...clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again If calls are stopped repeatedly and you are using a VoIP Voice over IP system try changing the Compatibility to Basic for VoIP See Related Information Telephone Line Interference VoIP Document Jam too Long The document was not inserted or fed correct...

Page 493: ...plies may not be covered under the stated product warranty The ink absorber box must be replaced Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced Ink Low One or more of the ink cartridges are near the end of their lives If the sending machine has the ability to convert it the color fax will be printed at your machine as a black white fax Order a ne...

Page 494: ...r there is a problem with the memory card Remove the memory card from the media drive slot of the machine and format it correctly Put the card firmly into the slot again to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB flash drive you are using al...

Page 495: ...tions See Related Information Load Paper in the Manual Feed Slot The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Related Information Printer Jam or Paper Jam Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers No Response Busy The nu...

Page 496: ...ccumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers Replace Ink One or more of the ink cartridges have reached the end of their lives The machine will stop all print operations While memory is available black and white faxes will be stored in the memory If the sending machine has the ability to convert it th...

Page 497: ...ine or to your computer See Related Information Transfer Your Faxes or Fax Journal Report Unusable Device Disconnect device from front connector turn machine off then on A broken device is connected to the USB direct interface Unplug the device from the USB direct interface then press to turn the machine off and then on again Unusable Device Please disconnect USB device A USB device or USB flash d...

Page 498: ...nt a Fax Stored in the Machine s Memory Change the Paper Size and Paper Type Print Settings Windows Print Options Mac Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Paper Handling and Printing Problems 491 ...

Page 499: ...e Related Information Transfer Faxes to Your Computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machin...

Page 500: ...nter Fax Transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the touchscreen displays No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Journal Report S...

Page 501: ...indows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 3 Read and confirm the instructions on your computer Faxes in the machine s memory will be sent to your computer automatically When faxes in the machine s memory are not sent to your computer Make sure you have set PC ...

Page 502: ... to Another Fax Machine If you have not set up your Station ID you cannot enter fax transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Journal Report Set Your Station ID 495 ...

Page 503: ...s turned on the network connection may not have been established yet Wait and try again Connection Error 07 Connection failed to server Set the correct Date Time Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error Messages Cause Action Auth...

Page 504: ...er of pixels file size etc The file type is not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Server Error 13 Service temporarily unavailable Try again later There is a problem with the service and it cannot be used now Wait and try again If you get the ...

Page 505: ...me Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 498 ...

Page 506: ...p of the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upward 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the center Related Information Document Jams 499 ...

Page 507: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover 5 Press Related Information Document Jams 500 ...

Page 508: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 501 ...

Page 509: ...d remove the jammed paper Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Error and Maintenance Messages Paper Handling and Printing Problems 502 ...

Page 510: ... Inside Front or Repeat Jam A Inside Front follow these steps 1 Unplug the machine from the AC power outlet 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 5 Slowly pull the jammed paper 1 out ...

Page 511: ...nect the power cord b Open the scanner cover again and then hold down until the print head moves to the center c Unplug the machine from the power source and remove the jammed paper 3 2 If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper Hold the concave areas with the triangle marks as shown in the illustration 3 ...

Page 512: ...eeded to take out any paper remaining in this area Make sure scraps of paper are not left in the corners of the machine 1 and 2 1 2 When finished continue with the next step 6 Gently close the scanner cover using both hands 7 Slowly pull the jammed paper 1 out of the machine 1 505 ...

Page 513: ...ny scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 8 Put the paper tray firmly back in the machine 506 ...

Page 514: ...tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Error and Maintenance Messages 507 ...

Page 515: ... Front of the Machine Jam B Front If the LCD displays Jam B Front or Repeat Jam B Front follow these steps 1 Unplug the machine from the AC power outlet 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly pull out the jammed paper 1 1 508 ...

Page 516: ...craps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 5 Put the paper tray firmly back in the machine 509 ...

Page 517: ... tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Reconnect the power cord Related Information Printer Jam or Paper Jam Error and Maintenance Messages 510 ...

Page 518: ...er tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper Depending on the paper size it is easier to remove the jammed paper from the front of the machine rather than from the back of the machine 4 Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 5 Slowly pull the jammed paper out of the machine 6 Close...

Page 519: ...aper tray firmly back in the machine 8 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord 512 ...

Page 520: ...over 2 Load one sheet of thick A4 or Letter sized paper such as glossy paper in the manual feed slot Insert the paper deep into the manual feed slot 3 Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected If the thick paper is pushing any jammed paper out remove the jammed paper Related Information Printer Jam or Paper Jam Error and Main...

Page 521: ...lem with your machine check the following topics You can correct most problems yourself If you need additional help go to your model s FAQs Troubleshooting page on the Brother Solutions Center at support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax Problems Other Problems Netw...

Page 522: ... driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click See what s printing If printer driver options appear select...

Page 523: ...ormation Unprintable Area Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows In the printer driver clear the ...

Page 524: ...d or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head Dark lines appear at regular intervals Check and adjust the paper feed See Related Information Correct the Paper Feed to Clear Vertical Lines The machine prints blank pages Check the...

Page 525: ...rollers are not dirty with ink See Related Information Clean the Paper Feed Rollers The printouts are wrinkled Windows In the printer driver select the Advanced tab click Other Print Options and then click Advanced Color Settings Clear the Bi Directional Printing check box Mac In the printer driver select Print Settings click Advanced select Other Print Options and clear the Bi Directional Printin...

Page 526: ... or 2 sided print If paper jams occur frequently during 2 sided copying or 2 sided printing the paper feed rollers may be stained with ink Clean the paper feed rollers See Related Information Clean the Paper Feed Rollers Printing Received Faxes Difficulties Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines This is usually caused by a poor telephone c...

Page 527: ...Alignment from Your Brother Machine Load Paper Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers Printer Jam or Paper Jam Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Mac Print a Photo Mac Prevent Smudged Printouts and Paper Jams Windows Prevent Smudged Printouts and Paper Jams Mac Clean ...

Page 528: ... check that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook button in Fax mode If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to On...

Page 529: ...ubscriber service see Related Information Voice Mail If your Brother machine is on a line with the Distinctive Ring subscriber service see Related Information Distinctive Ring If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will receive faxes automatically ...

Page 530: ... on the telephone line or if you are using a VoIP system try changing the Compatibility setting to Basic for VoIP See Related Information Telephone Line Interference VoIP Sending Faxes Difficulties Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial...

Page 531: ...ed Information Load Documents on the Scanner Glass Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set ...

Page 532: ... Fax Problems Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax Problems 525 ...

Page 533: ...VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and Error Correction Mode ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 40...

Page 534: ...is not skewed on the scanner glass Reposition the document and try again Smudge or stain on the reverse side of the page when using the automatic 2 sided copy feature Change the print setting options See Related Information Change the Print Setting Options When Having Printing Problems Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear when starting to scan Windows Make sure...

Page 535: ...g are turned off See Related Information Print Borderless Photos from Media See Related Information Print Photos with Auto Cropping Software Difficulties Difficulties Suggestions Cannot print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine is not showing an error message on the machine s display Related Information If You Are Having Diffi...

Page 536: ...he Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 529 ...

Page 537: ...ct your model name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears click Yes 2 Follow the on screen instructions 3 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair Tool option i...

Page 538: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 531 ...

Page 539: ...broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are displaye...

Page 540: ...Wi Fi Direct network and then check how many devices are connected For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Use Wi Fi Direct 533 ...

Page 541: ...r window appears Reselect your network machine make sure Status is idle and then click OK Wired Wireless Your security software blocks your machine s access to the network The network PC Fax Receive feature does not work Windows Set the third party Security Firewall Software to allow PC FAX Rx To add port 54926 for Network PC FAX Rx type the information below In Name Type any description for examp...

Page 542: ...inters Windows Server 2008 Click Start Control Panel Printers Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Mac Click System Preferen...

Page 543: ... in the Windows command prompt or Mac Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask...

Page 544: ...r key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the Network Configurat...

Page 545: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 538 ...

Page 546: ... See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I try to register with Google Clou...

Page 547: ...he wireless access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Refer to the following Apple support article for more information about AirPrint support apple com kb HT...

Page 548: ...are update 1 Press Settings All Settings Machine Info 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen 3 Press Related Information Troubleshooting 541 ...

Page 549: ...rother Machine 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine Related Information Troubleshooting Reset Functions Overview Transfer Your Faxes or Fax Journal Report 542 ...

Page 550: ...gs Address Book and Setup Groups Programmed fax jobs in the memory Delayed Fax and Delayed Batch Transmission Station ID Name and Number Remote Fax Options Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 4 All Settings Use the Settings Reset function to reset all machine s settings to the settings originally set at th...

Page 551: ...ntenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Setting Options When Having Printing Problems Pack and Ship Your Brother Machine 544 ...

Page 552: ... not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is ...

Page 553: ...the machine from detecting the cartridge 1 Quickly shake just the black ink cartridge horizontally 15 times as shown before inserting it into the machine 4 Insert the ink cartridge in the direction of the arrow on the label Each color has its own correct position 5 Gently push the area marked PUSH until the ink cartridge locks into place and then close the ink cartridge cover 546 ...

Page 554: ... the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colors by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper positions Use unopened ink cartridges by the expiration date writt...

Page 555: ...e Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Mac Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers 548 ...

Page 556: ...addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a spot of dirt or corr...

Page 557: ... Telephone and Fax Problems Other Problems 550 ...

Page 558: ...n uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Settings Maintenance Print Head Cleaning 2 Press Black only Color only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved try installing a ne...

Page 559: ... Hardware group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears 3...

Page 560: ... Clean the Print Head from Your Brother Machine 553 ...

Page 561: ...ance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality option click Start The machine prints the test page If yo...

Page 562: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 555 ...

Page 563: ...y crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Lift the output paper tray cover and remove anything that is stuck inside the paper tray 5 Wipe the inside and the outside of the paper tray with a dry lint free cloth to...

Page 564: ...the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this may cause damage to the machine 3 Gently close the scanner cover using both hands 4 Recon...

Page 565: ...e Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Lift the Jam Clear Flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water After cleaning wipe the rollers with a dry soft lint free cloth to remove all...

Page 566: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 559 ...

Page 567: ...ap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 In Canada the photo bypass tray is called the photo paper tray 4 Slowly push the paper tray completely into the machine Related Inform...

Page 568: ...then close the paper support 2 2 1 3 Pull the paper tray completely out of the machine 4 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Slowly push the paper tray completely into the machine 6 Reconnect the power...

Page 569: ...r Machine Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Ink Volume Page Gauge Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Mac 562 ...

Page 570: ...int quality of each color Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the touchscreen Press 7 After the cleaning procedure is finished the touchscreen asks if you want to print the Print...

Page 571: ...print head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the lines are gone Related Information Check Your Brother Machine Paper Handling and Printing Problems 564 ...

Page 572: ...has been completed appears on the LCD 4 Press Auto or Manual If you select the Auto mode the print alignment is automatically adjusted by scanning the Alignment Check Sheet If you select the Manual mode you need to input information printed on the Alignment Check Sheet manually 5 If you selected the Auto mode select the paper size to print the Alignment Check Sheet on 6 Load specified size paper i...

Page 573: ...e ink cartridge is near the end of its life or having a problem one of the following icons appears The ink level is low The ink cartridge needs to be replaced There is a problem with the ink cartridge To check or print the ink cartridge model numbers press Back to return to the Maintenance menu screen Press Ink Cartridge Model and follow the instructions on the touchscreen 2 Press You can also che...

Page 574: ... Print a Document Windows Print a Document Mac Monitor Machine Status from Your Computer Windows 567 ...

Page 575: ...lect your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting webs...

Page 576: ... There is a problem with the ink cartridge Related Information Check Your Brother Machine Status Monitor Indicators and What They Mean Windows Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume Page Gauge 569 ...

Page 577: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A gray icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 570 ...

Page 578: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 579: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 572 ...

Page 580: ...ars Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center offering FAQs Troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information about Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon To set the inte...

Page 581: ...Icon Description The ink cartridge needs to be replaced There is a problem with the ink cartridge Related Information Check Your Brother Machine Access Web Based Management 574 ...

Page 582: ... message if a print quality check has been completed appears on the LCD 4 Press Auto or Manual If you select the Auto mode the paper feed is automatically adjusted by scanning the adjustment sheet If you select the Manual mode you need to input information printed on the adjustment sheet manually 5 If you selected the Auto mode select the paper size to print the alignment check sheet on 6 Load spe...

Page 583: ... 1 Press Settings Maintenance Print Setting Options 2 Press one of the following options Option Description Reduce Smudging Select this option according to whether you are using 1 sided or 2 sided printing if you have problems with smudged printouts or paper jams Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly 3 Follow the LCD menus 4 Press Related I...

Page 584: ... to make sure that all mechanical noises have stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the AC power outlet 2 Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine 3 Using both hands use the finger holds on each side of the machine to lift t...

Page 585: ...nk cartridge in the carton 5 If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 10 Close the carton and tape it shut Related Information Routine Maintenance Replace the Ink Cartridges 578 ...

Page 586: ...mize settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 579 ...

Page 587: ...hine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favorite Settings as a Shortcut Print Reports Settings and Features Tables 580 ...

Page 588: ...u settings are stored permanently and will not be lost Temporary settings for example Contrast and Overseas Mode will be lost The date and time and programmed fax timer jobs for example Delayed Fax will be retained for approximately 24 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 581 ...

Page 589: ...t Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date and Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialing Mode Prevent Dialing a Wrong Number Dial Restriction Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 582 ...

Page 590: ...eral Setup Volume 2 Press one of the following options Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Press a or b to display the Off Low Med or High option and then press the option you want 4 Press Related Information General Settings 583 ...

Page 591: ...5DW_XL You can program the machine to change automatically for Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the fall Make sure you have set the correct date and time in the Date Time setting This feature is available only in the USA and Canada 1 Press Settings 2 Press Date Time Auto Daylight 3 Press On or Off 4 Press Related Information General ...

Page 592: ... these instructions to set a time delay countdown before the machine enters Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins ...

Page 593: ...n the machine after the Auto Power Off feature has turned it Off press The machine will not power off automatically when The machine is connected to a telephone line The machine is connected to a wired network The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting 1 Press Settings All Settings General Setup Auto Power Off 2 Press a or...

Page 594: ...o digits for the month on the touchscreen and then press OK 6 Enter two digits for the day on the touchscreen and then press OK 7 Press Clock Type 8 Press 12h Clock or 24h Clock 9 Press Time 10 To enter the time do one of the following If you selected 12h Clock enter the time in 12 hour format using the touchscreen and then press AM or PM Press OK If you selected 24h Clock enter the time in 24 hou...

Page 595: ...SA and Canada is UTC 05 00 Pacific Time in the USA and Canada is UTC 08 00 Time Zone Standard Time Hawaii Aleutian Time Zone UTC 10 00 Alaska Time Zone UTC 9 00 Pacific Time Zone UTC 8 00 Mountain Time Zone UTC 7 00 Central Time Zone UTC 6 00 Eastern Time Zone UTC 5 00 Atlantic Time Zone UTC 4 00 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press Related Informa...

Page 596: ...LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD changing the brightness setting may help 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 589 ...

Page 597: ... Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and then press the option you want 3 Press Related Information General Settings 590 ...

Page 598: ...ame 5 Enter your name up to 20 characters using the touchscreen and then press OK Press to cycle between letters numbers and special symbols The available characters may differ depending on your country If you entered an incorrect character and want to change it press d or c to move the cursor to it Press and then enter the correct character To enter a space press Space 6 Press Related Information...

Page 599: ...ing Mode Your Brother machine is set for a Tone dialing service If you have a Pulse dialing rotary service you must change the dialing mode This feature is not available in some countries 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Information General Settings Telephone and Fax Problems 592 ...

Page 600: ...ecognized as dial pad input and will not be restricted Shortcuts LDAP Server 3 Press one of the following options Option Description Enter Twice The machine will prompt you to re enter the number If you re enter the same number correctly the machine will start dialing If you re enter the wrong number the touchscreen will show an error message On The machine will restrict all fax sending and outbou...

Page 601: ... setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower The factory setting is Off When the Quiet Mode setting is turned on appears on the Home screen 1 Press Settings Quiet Mode 2 Press On or Off 3 Press Related Information General Settings Touchscreen LCD Overview Paper Handling and Printing Problems 594 ...

Page 602: ...nge the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 595 ...

Page 603: ...ol Panel General Settings Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 596 ...

Page 604: ...ettings Change Machine Settings from the Control Panel Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts Assign a Shortcut to an IC Card 597 ...

Page 605: ...tcut screens 3 Press where you have not added a Shortcut 4 Press a or b to display Copy 5 Press Copy 6 Press Options 7 Press a or b to display the available settings and then press the setting you want to change 8 Press a or b to display the available options for the setting and then press the option you want Repeat the previous and this steps until you have selected all the settings for this Shor...

Page 606: ...y the Shortcut you want to change 3 Press and hold the Shortcut you want to change 4 Press Edit To delete the Shortcut press Delete To edit the name of the Shortcut press Rename and follow the LCD menus 5 Change the settings for the Shortcut you selected 6 Press Save as Shortcut when you have finished changing the settings 7 Press OK to confirm When changing Fax or Scan Shortcuts you will be asked...

Page 607: ...ettings Change Machine Settings from the Control Panel Save Your Favorite Settings as a Shortcut Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card with IC Card Reader 600 ...

Page 608: ...ernal IC card reader 1 Start your web browser Type https machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example https 192 168 1 2 If the machine prompts you for a password type it and then click 2 Click the Administrator tab 3 Click the External Card Reader menu and then enter the necessary information 4 C...

Page 609: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax Problems 602 ...

Page 610: ...ceive Windows You can view and print the Fax Journal report from your computer using the Fax Journal Report software Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the software User Settings The User Settings report prints a list of your current settings Network Configuration network models The Network Configuration report prints a list of your...

Page 611: ...the Control Panel Print Reports Print a Report Print a Report 1 Press Settings All Settings Print Reports 2 Press a or b to display the report options and then press the option you want 3 Press Yes 4 Press Related Information Print Reports Caller ID 604 ...

Page 612: ...e Machine Settings Change Machine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 Touchscreen models Features Tables 2 7 Touchscreen models 605 ...

Page 613: ... LCD instructions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi TCP IP Set TCP IP protocol Setup Wizard Configure your wireless network s...

Page 614: ... printing noise Volume Ring Adjust the ring volume Beep Adjust the beeper volume Speaker Adjust the speaker volume LCD Settings Backlight Adjust the brightness of the LCD backlight Dim Timer Set how long the LCD backlight stays on after the last finger press Screen Settings Scan Screen Set the default Scan screen settings Notice Settings Scan Result Skip Blank Page Displays a scan result of skip b...

Page 615: ... messages to store incoming faxes in the memory so you can retrieve them while you are away from your machine or the cloud service If you select Fax Forward or Forward to Cloud you can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date on the top of received faxes Report Setting Transmission Select the initial setup for the Transmission Verification Report Journa...

Page 616: ...DNS Server Specify the IP address of the primary or secondary DNS server APIPA Set the machine to allocate the IP address from the link local address range automatically IPv6 Turn the IPv6 protocol on or off For more information go to the Brother Solutions Center at support brother com to see FAQs Troubleshooting Ethernet Select the Ethernet link mode Wired Status View the current wired status MAC...

Page 617: ...ettings using the one button push method PIN Code Configure your Wi Fi Direct network settings using WPS with a PIN code Manual Configure your Wi Fi Direct network settings manually Group Owner Set your machine as the Group Owner Device Information Device Name View your machine s device name SSID View the Group Owner s SSID When the machine is not connected the LCD displays Not Connected IP Addres...

Page 618: ...iguration Print a list of your Network settings WLAN Report Print the wireless LAN connection results Caller ID History Print a list of the available Caller ID information about the last 30 received faxes and telephone calls Machine Info Settings All Settings Machine Info Level 1 Level 2 Descriptions Serial No Check your machine s serial number Firmware Version Main Version Check your machine s fi...

Page 619: ...t Basic for VoIP Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time and Ring Delay Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory settings Miscellaneous USA only Demo Setting Turn the Demo icon on or ...

Page 620: ...st number you dialed Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID History Apply Select a number from the Caller ID History and then send a fax to it add it to the Address Book or delete it Edit Options Fax Resolution Set the resolution for outgoing faxes Contrast Adjust the contrast Glass Scan Si...

Page 621: ...you set up addresses Address Book Search When LDAP is off the search will be within the Local Address Book When LDAP is on the search will be within the Local Address Book and LDAP Server Detail This will appear only when LDAP is on View detailed information about the selected address Edit Store Address Book numbers set up Group numbers for Broadcasting and change and delete Address Book numbers A...

Page 622: ...ess Book and LDAP Server Edit Store Address Book numbers set up Group numbers for Broadcasting and change and delete Address Book numbers Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings Save as Shortcut Save the current settings as a shortcut Received Faxes Print Delete Print All New Faxes Print the new received faxes Print All Old ...

Page 623: ...the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio 2 sided Copy Turn off or turn on 2 sided copying and select flip on long edge or flip on short edge Density Adjust the density Remove Background Color Black Copy Settings Change the amount of background color that is removed Color Copy Settings Stack Sort Select to stack or sort multiple copie...

Page 624: ...Select USB or PC Options Save as Shortcut to FTP SFTP Other Scan to Actions Scan documents directly to an FTP SFTP server Select Profile name Options Save as Shortcut to Network Other Scan to Actions Scan documents directly to a CIFS server on your local network Select Profile name Options Save as Shortcut to SharePoint Other Scan to Actions Scan documents directly to a SharePoint server Select Pr...

Page 625: ...ngs in the Copy Options Fax Change the settings in the Fax Options Scan to PC File Scan documents and save them to a folder on your computer to PC OCR Convert your scanned document to an editable text file to PC Image Scan photos or graphics into your graphics applications to PC E mail Send a scanned document as an email attachment to Media Scan documents and save them directly to a memory card or...

Page 626: ...ent and paper feeding according to the LCD instructions Print Head Cleaning Clean the print head according to the LCD instructions Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Wi Fi Setup Level 1 Descriptions Setup Wizard Configure your ...

Page 627: ...our Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 620 ...

Page 628: ... Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set or Change a Login Password for Web Based Management Set Up Your Machine s Address Book Using Web Based Management 621 ...

Page 629: ...et Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 Microsoft Edge for Windows and Safari 10 11 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print...

Page 630: ...u are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the St...

Page 631: ...another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 Do one of the following If you have previously se...

Page 632: ...achine s IP address is the machine s IP address For example https 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration ...

Page 633: ...he Remote Setup program lets you configure many of your Brother machine s settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Mac 626 ...

Page 634: ...Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 627 ...

Page 635: ...ck Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup The Rem...

Page 636: ...selected items on the machine You cannot print the data until it is uploaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data t...

Page 637: ... Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc the necessary firewall settings have already been set Related Information Remote Setup Windows ControlCenter4 Windows 630 ...

Page 638: ...achine Using ControlCenter4 Windows If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your m...

Page 639: ... OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall an...

Page 640: ...Use Remote Setup through CC4 to add or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Rela...

Page 641: ...Settings from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Mac Remote Setup Mac Set Up the Brother Machine with a USB Cable Connection Mac Set Up Your Machine s Address Book with a USB Cable Connection Mac 634 ...

Page 642: ...ble connection To use Remote Setup go to your model s Downloads page on the Brother Solutions Center at support brother com and download Remote Setup If Secure Function Lock is set to On you cannot use Remote Setup Remote Setup for Mac supports USB connections only 1 In the Finder menu bar click Go Applications Brother and then double click the Remote Setup icon The Remote Setup Program screen app...

Page 643: ... to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 3 When fini...

Page 644: ...on To use Remote Setup go to your model s Downloads page on the Brother Solutions Center at support brother com and download Remote Setup If Secure Function Lock is set to On you cannot use Remote Setup Remote Setup for Mac supports USB connections only 1 In the Finder menu bar click Go Applications Brother and then double click the Remote Setup icon The Remote Setup Program screen appears 2 In th...

Page 645: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Brother Numbers 638 ...

Page 646: ...Sound Pressure Operating 50 dB A Approx 6 Temperature Operating 50 to 95 F 10 to 35 C Best Print Quality 68 to 91 F 20 to 33 C Humidity Operating 20 to 80 without condensation Best Print Quality 20 to 80 without condensation ADF automatic document feeder Up to 20 pages Paper 20 lb 80 g m 1 Measured diagonally 2 Measured when the machine is connected to the USB interface Power consumption varies sl...

Page 647: ...ted paper Glossy Paper Recycled Paper Paper Size Letter A4 Legal Executive A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 9 x 13 cm Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Maximum Paper Capacity Up to 1 sheet Paper Output 1 Up to 50 sheets of 20 lb 80 g m Plain Paper face up print delivery to the output paper tray 1 For glossy paper remove printed pages f...

Page 648: ...Card 32 MB 2 GB MultiMediaCard plus 128 MB 4 GB MultiMediaCard mobile with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 256 GB USB Flash drive 2 3 Photo Resolution MFC J995DW Up to 1200 x 6000 dpi Paper Type Plain Paper...

Page 649: ... driver in Windows 7 SP1 Windows 8 Windows 8 1 and Windows 10 resolution up to 19200 19200 dpi can be selected using the scanner utility 2 ADF models only Printer Specifications Resolution MFC J995DW Up to 1200 6000 dpi Printing Width 1 8 26 in 8 50 in borderless 2 Borderless 3 Letter A4 A6 Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 9 x 13 cm Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Autom...

Page 650: ...download the software Network Security Wired 1 SMTP AUTH SSL TLS IPPS HTTPS SMTP SNMP v3 802 1x EAP MD5 EAP FAST PEAP EAP TLS EAP TTLS Kerberos IPsec Network Security Wireless SMTP AUTH SSL TLS IPPS HTTPS SMTP SNMP v3 802 1x LEAP EAP FAST PEAP EAP TLS EAP TTLS Kerberos IPsec Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK TKIP AES Wireless Setup Support Utilit...

Page 651: ...or WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi 4 Nuance PaperPort 14SE supports Windows 7 SP1 Windows 8 Windows 8 1 Windows 10 Home Windows 10 Pro Windows 10 Education and Windows 10 Enterprise 5 PC Fax supports black and white only 6 MFC J995DW only For the latest driver updates go to your model s Downloads page on the Brother Solutions Center at s...

Page 652: ...paces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want to erase or press...

Page 653: ...ter Help Service Center Locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 or visit www brother usa com service Service Center Locations Canada only For the location of a Brother authorized service center visit www brother ca support Ordering Accessories and Supplies For best quality results use only genuine Brother supplies which are availab...

Page 654: ...Related Information Appendix 647 ...

Page 655: ...Visit us on the World Wide Web www brother com USA CAN Version 0 ...

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