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Difficulties
Suggestions
Click
(Start)
>
Control Panel
>
Hardware and Sound
>
Printers
.
•
Windows
®
7 and Windows Server
®
2008 R2
Click
(Start)
>
Devices and Printers
>
Printers and Faxes
.
•
Windows
®
8
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
>
Printers
.
•
Windows
®
10 and Windows Server
®
2016
Click
>
Windows System
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
>
Printers
.
•
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware
group, click
View devices and printers
>
Printers
.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View
devices and printers
>
Printers
.
•
Mac
Click the
System Preferences
>
Printers & Scanners
.
The headers or footers appear
when the document is displayed
on the screen but do not appear
when the document is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top
and bottom margins in your document to allow for this.
See
Related Information
:
Unprintable Area
.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are
the same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver as follows:
•
Windows
®
In the printer driver, clear the
Color Enhancement (True2Life)
check box on
the
Advanced
tab.
•
Mac
In the printer driver, select
Color Settings
, click
Advanced Color Settings
,
and make sure you clear the
Color Enhancement
check box.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
See
Related Information
:
Print Settings (Windows
®
)
or
Print a Photo (Mac)
.
Turn off the Quiet Mode setting. Print speed is slower in Quiet Mode.
See
Related Information
:
Reduce Printing Noise
.
Print Quality Difficulties
Difficulties
Suggestions
Poor print quality
Check the print quality.
See
Related Information
:
Check the Print Quality
.
Make sure the Media Type setting in the printer driver or the Paper Type setting
in the machine’s menu matches the type of paper you are using.
See
Related Information
:
Change the Paper Size and Paper Type
.
See
Related Information
:
Print Settings (Windows
®
)
or
Print Options (Mac)
.
Make sure your ink cartridges are fresh. The following may cause ink to clog:
516
Summary of Contents for MFC-J995DW
Page 1: ...Online User s Guide MFC J995DW 2018 Brother Industries Ltd All rights reserved ...
Page 16: ... Near Field Communication NFC 9 ...
Page 27: ...Related Information Introduction to Your Brother Machine 20 ...
Page 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 21 ...
Page 38: ...2 1 Related Information Load Paper in the Paper Tray 31 ...
Page 61: ... Copy a Document Error and Maintenance Messages Telephone and Fax Problems Other Problems 54 ...
Page 64: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 57 ...
Page 98: ... Change the Print Setting Options When Having Printing Problems 91 ...
Page 173: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 166 ...
Page 180: ... WIA Driver Settings Windows 173 ...
Page 201: ...Related Information Copy 194 ...
Page 287: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 280 ...
Page 307: ...Related Information Receive Faxes Using PC FAX Receive Windows 300 ...
Page 367: ...Home Security Security Network Security Features 360 ...
Page 416: ...Related Information Configure an IPsec Template Using Web Based Management 409 ...
Page 442: ...Related Information Set Up Brother Web Connect 435 ...
Page 545: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 538 ...
Page 557: ... Telephone and Fax Problems Other Problems 550 ...
Page 560: ... Clean the Print Head from Your Brother Machine 553 ...
Page 566: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 559 ...
Page 645: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Brother Numbers 638 ...
Page 654: ...Related Information Appendix 647 ...
Page 655: ...Visit us on the World Wide Web www brother com USA CAN Version 0 ...