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Brother MFC-8370DN, User Manual

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Brother MFC-8370DN User Manual Download Page 135

Troubleshooting and routine maintenance

125

C

 

Page skewed

„

Make sure that the paper or other print media is loaded correctly in 
the paper tray and that the guides are not too tight or too loose 
against the paper stack.

„

Set the paper guides correctly. (See 

Loading paper in the standard 

paper tray

 on page 10.)

„

If you are using the MP tray, see 

Loading paper in the multi-purpose 

tray (MP tray)

 on page 11.

„

The paper tray may be too full.

„

Check the paper type and quality. (See 

Acceptable paper and other 

print media

 on page 14.)

 

Ghost

„

Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See 

Acceptable paper and other print media

 on page 14.)

„

Make sure that you choose the correct media type in the printer driver 
or in the machine’s Paper Type menu setting. (See 

Acceptable paper 

and other print media

 on page 14 and 

Basic tab

 in the 

Software 

User’s Guide

 on the CD-ROM.) 

„

The drum unit may be damaged. Put in a new drum unit. (See 

Replacing the drum unit

 on page 157.)

„

The fuser unit may be contaminated. Call your Brother dealer for 
service.

 

Wrinkles or creases

„

Check the paper type and quality. (See 

Acceptable paper and other 

print media

 on page 14.)

„

Make sure that paper is loaded correctly. (See 

Loading paper in the 

standard paper tray

 on page 10.)

„

Turn over the stack of paper in the paper tray or rotate the paper 180° 
in the paper tray.

Examples of poor print 
quality

Recommendation

ABCDEFGH
abcdefghijk

A B C D
a b c d e
0 1 2 3 4

B DEFGH

abc efghijk

A

C D

b c d e

1 3 4

Summary of Contents for MFC-8370DN

Page 1: ...USER S GUIDE MFC 8370DN MFC 8380DN Version 0 ARL ASA NZ ...

Page 2: ... receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt and may support ...

Page 3: ...other countries Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials...

Page 4: ...the multi purpose tray MP tray 11 Unprintable area 13 Acceptable paper and other print media 14 Type and size of paper 14 Handling and using special paper 16 Loading documents 19 Using the automatic document feeder ADF 19 Using the scanner glass 20 3 General Setup 21 Mode Timer 21 Paper settings 21 Paper Type 21 Paper Size 22 Tray Use in copy mode 22 Tray Use in fax mode 23 Tray Use in print mode ...

Page 5: ...on 33 One Touch restriction 34 Speed Dial restriction 34 Section II Fax 5 Sending a fax 36 How to fax 36 Entering fax mode 36 Sending a single sided fax from the ADF 36 Sending a 2 sided fax from the ADF MFC 8380DN 36 Sending a fax from the scanner glass 37 Faxing Letter size documents from the scanner glass 38 Cancelling a fax in progress 38 Broadcasting 38 Cancelling a Broadcast in progress 39 A...

Page 6: ...ne services 51 Do you have Voice Mail 51 Telephone Service for Australia 51 Telstra FaxStream Duet Distinctive Ringing 51 Telephone Service for New Zealand 54 FaxAbility 54 Telephone Service for Some Countries 56 Distinctive Ringing For Singapore and Hong Kong 56 Connecting an external TAD 57 Connections 57 Recording an outgoing message OGM 58 Multi line connections PABX 58 External and extension ...

Page 7: ...trieval 70 Setting a Remote Access Code 70 Using your Remote Access Code 70 Retrieving fax messages 71 Changing the Fax Forwarding number 71 Remote fax commands 72 10 Polling 73 Polling receive 73 Secure polling 73 Delayed polling 73 Sequential polling 74 Polled transmit 74 Setup for polled transmit 74 Setup for polled transmit with a secure code 75 11 Printing reports 76 Fax reports 76 Transmissi...

Page 8: ...d file formats 90 Creating a PRN or PostScript 3 file for direct printing 90 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage 91 Understanding the error messages 92 Section V Software 14 Software and Network features 94 How to read the HTML User s Guide 94 Windows 94 Macintosh 95 Section VI Appendixes A Safety and legal 98 Choosing a location 98 To u...

Page 9: ...one line interference 131 Error and maintenance messages 132 Transferring your faxes or Fax Journal report 137 Document jams 138 Paper jams 139 Routine maintenance 146 Cleaning the outside of the machine 146 Cleaning the scanner 147 Cleaning the laser scanner window 148 Cleaning the corona wire 149 Cleaning the drum unit 150 Replacing the consumable items 153 Replacing a toner cartridge 154 Replac...

Page 10: ...xt 179 E Specifications 181 General 181 Print media 183 Fax 185 Copy 186 Scan 187 Print 188 Interfaces 189 Direct Print feature 189 Computer requirements 190 Consumable items 192 Ethernet wired network 193 F Glossary 195 G Index 199 ...

Page 11: ...Section I General I General information 2 Loading paper and documents 10 General Setup 21 Security features 27 ...

Page 12: ...c Courier New Courier New font identifies the messages shown on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Cautions specify procedures you must follow or avoid to prevent possible minor injuries IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects Electrical Hazard icons alert you to a p...

Page 13: ...Turn on your PC Insert the Brother CD ROM labelled Windows into your CD ROM drive b If the language selection screen appears click your language c If the model name screen appears click your model name The CD ROM main menu will appear If this window does not appear use Windows Explorer to find and run the Start exe program from the root directory of the Brother CD ROM d Click Documentation e Click...

Page 14: ...Insert the Brother CD ROM labelled Macintosh into your CD ROM drive b The following window will appear c Double click the Documentation icon d If the language selection screen appears double click your language e Double click the top page file to view the Software User s Guide and Network User s Guide in HTML format f Click the documentation you want to read Software User s Guide Network User s Gu...

Page 15: ...o PageManager application Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center Click Brother Support on the main menu The following screen will appear To access our web site http www brother com click Brother Home Page For the latest news and product support information http solutions brother com click Brother Solutions Center...

Page 16: ...lled It also inserts a pause when programming quick dial numbers or when dialling a number manually 3 LCD Displays messages to help you set up and use your machine 4 Data LED The LED will flash depending on the machine status 5 Menu keys Menu Lets you access the Menu to program your settings in this machine Clear Back Deletes entered data or lets you cancel the current setting OK Lets you store yo...

Page 17: ... to copy on both sides of the paper Scan and Print for MFC 8380DN Print only for MFC 8370DN 11 Print keys Direct Lets you print data from a USB Flash memory drive connected directly to the machine See Printing data directly from the USB Flash memory drive or digital camera supporting mass storage on page 91 Secure You can print data saved in memory when you enter your four digit password For detai...

Page 18: ...Chapter 1 8 12 Copy keys Options You can quickly and easily choose temporary settings for copying Enlarge Reduce Reduces or enlarges copies ...

Page 19: ...ED Status Machine Status Description LED is off Ready Mode The machine is ready to print in sleep mode there is no print data or the power switch is off LED is on Data remaining in Memory Print data remains in the machine memory LED is blinking Receiving Data The machine is either receiving data from the computer processing data in memory or printing ...

Page 20: ...ng paper in the standard paper tray 2 Printing on plain paper thin paper bond paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the blue paper guide release lever 1 slide the paper guides to fit the paper size you are loading in the tray Make sure that the guides are firmly in the slots Note For Legal and Folio size pa...

Page 21: ... 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper envelopes labels or transparencies Printing on thick paper bond paper envelopes labels and transparencies 2 Before loading press the corners and sides of the envelopes to make them as flat as possible When the back output tray is pulled down the machine has ...

Page 22: ...rt 1 and unfold the flap 2 e While pressing the paper side guide release lever slide the paper guides to fit the width of the paper that you are going to use IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly f Put the envelopes up to 3 thick paper labels or transparencies in the MP tray with the top edge first and the print side face up Make sure that the p...

Page 23: ... using the printer driver the printable area is smaller than the paper size as shown below Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size Usage Document Size Top 1 Bottom 1 Left 2 Right 2 Fax A4 3 mm 1 mm Letter 3 mm 4 mm Copy A4 3 mm 2 mm Letter 3 mm 4 mm Portrait Landscape Windows printer driver and Macintosh printer driver BRScript Dr...

Page 24: ...ze of paper 2 The machine loads paper from the installed standard paper tray optional lower tray MFC 8380DN or multi purpose tray Standard paper tray 2 Since the standard paper tray is a universal type you can use any of the paper sizes one paper type and size at a time listed in the table in Paper capacity of the paper trays on page 15 The standard paper tray can hold up to 250 sheets of Letter A...

Page 25: ...sm Transparency up to 10 Multi purpose tray MP tray Width 69 8 to 216 mm Length 116 to 406 4 mm Plain paper Thin paper Thick paper Bond paper Recycled paper Envelopes and Labels up to 50 80 gsm up to 3 envelopes Transparency up to 10 Paper Tray Tray 2 MFC 8380DN A4 Letter Executive A5 B5 and B6 Thin paper Plain paper Bond paper and Recycled paper up to 250 80 gsm Basis weight 75 90 gsm Thickness 8...

Page 26: ...egrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2mm or greater curl may cause jams t...

Page 27: ...ded crisply and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure We recommend that you do not print within 15 mm of the edges of envelopes Types of envelopes to avoid 2 IMPORTANT DO NOT use envelopes that are ...

Page 28: ... the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to...

Page 29: ... To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass on page 20 Make sure documents written with ink are completely dry Documents to be faxed must be from 148 to 215 9 mm wide and from 148 to 355 6 mm long and of a standard weight 80 gsm a Unfold the ADF output tray 1...

Page 30: ...wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document in the upper left hand corner with the document face down on the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it ...

Page 31: ...Min 2 Mins 5 Mins or Off Press OK c Press Stop Exit Paper settings 3 Paper Type 3 Set up the machine for the type of paper you are using This will give you the best print quality a Do one of the following To set the paper type for the MP Tray press Menu 1 2 1 1 To set the paper type for Tray 1 press Menu 1 2 1 2 To set the paper type for Tray 2 1 press Menu 1 2 1 3 if you installed the optional tr...

Page 32: ... of the other available Paper Size selections for the MP tray A5 L and A6 size are not available for the optional Tray 2 If you chose Transparency for the Paper Type you will only be able to choose Letter Legal Folio or A4 size paper in step b Tray Use in copy mode 3 You can change the priority tray that the machine will use for printing copies When you choose Tray 1 Only MP Only or Tray 2 Only 1 ...

Page 33: ...t of paper and received faxes are in the machine s memory No Paper will appear on the LCD Insert paper in the empty tray a Press Menu 1 6 2 b Press a or b to choose Tray 1 Only Tray 2 Only MP Only MP T1 T2 1 or T1 T2 1 MP Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed The optional tray is available for MFC 8380DN c Press Stop Exit Tray Use in print mode 3 You can chang...

Page 34: ...lume through the menu a Press Menu 1 3 1 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Beeper volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 3 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker ...

Page 35: ...ote We do not recommend Toner Save for printing Photo or Greyscale images Sleep Time 3 The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle You can choose how long the machine must be idle before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the ...

Page 36: ...Zealand Press Menu 0 5 Press Menu 0 6 b Enter the prefix number up to 5 digits on the dial pad Press OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall hookflash press Hook to enter the break Not available in New Zealand If the pulse dialing mode is on and l are not available ...

Page 37: ...to reset the password stored in the machine For more information about how to reset the password call your Brother dealer for service Note Secure Function Lock can be set manually at the control panel or by using Web Based Management We recommend using Web Based Management to configure this feature For more information see the Network User s Guide on the CD ROM Only administrators can set limitati...

Page 38: ... the functions that are available for Public users Public users do not need to enter a password to access features made available through this setting You can set up one Public user a Press Menu 1 8 1 b Press a or b to choose Setup ID Press OK c Enter the administrator password Press OK d Press a or b to choose Public Press OK e Press a or b to choose On or Off for Fax Tx Press OK After you have s...

Page 39: ... digit password for the user Press OK g Press a or b to choose On or Off for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Scan USB Direct and PC Print When you have finished changing settings press d or c to choose Exit and press OK h Repeat steps d to g for entering each additional user and password i Press Stop Exit Note You cannot use the same name as another user ...

Page 40: ...the same time as the Mode Timer setting Menu 1 1 See Mode Timer on page 21 You can also exit from the restricted user mode by pressing the current Mode key you are in Then the LCD will ask you Go to Public Press 1 to choose Yes Press OK Memory security MFC 8370DN 4 Memory Security lets you prevent unauthorized access to the machine While Memory Security is on the following operations are available...

Page 41: ...ew password Press OK f Press Stop Exit Turning Memory Security on off 4 If you enter the wrong password when following the instruction below the LCD will show Wrong Password Re enter the correct password Turning Memory Security on a Press Menu 1 8 1 b Press a or b to choose Set Security Press OK c Enter the registered four digit password Press OK The machine goes offline and the LCD shows Secure M...

Page 42: ...er Size Volume Daylight Save Ecology Tray Use LCD Contrast Document Scan Setting Lock Secure Function Lock MFC 8380DN Memory Security MFC 8370DN Dial Restriction Setting up the password 4 a Press Menu 1 8 2 b Enter a four digit number for the password using numbers 0 9 Press OK c Re enter your password when the LCD shows Verify Press OK d Press Stop Exit Changing your Setting Lock password 4 a Pre...

Page 43: ... to prevent users from sending a fax or call to a wrong number by mistake You can set the machine to restrict dialling by using the dial pad One Touch and Speed Dial If you choose Off the machine does not restrict the dialling method If you choose Enter twice the machine will prompt you to re enter the number and then if you re enter the same number correctly the machine will start dialling If you...

Page 44: ...enu 2 6 3 b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit Note The Enter twice setting will not work if you lift an external phone or press Hook before entering the number You will not be asked to re enter the number If you choose On or Enter twice you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling ...

Page 45: ...Section II Fax II Sending a fax 36 Receiving a fax 45 Telephone and external devices 51 Dialling and storing numbers 62 Remote Fax Options 67 Polling 73 Printing reports 76 ...

Page 46: ...en sends the document Note If the Out of Memory message appears while scanning a document into memory press Stop Exit to cancel or Start to send the scanned pages Sending a 2 sided fax from the ADF MFC 8380DN 5 You can send a 2 sided document from the ADF To cancel a fax in progress press Stop Exit a Make sure you are in Fax mode b Unfold the ADF output tray and place your document face down in th...

Page 47: ...xit to cancel a fax in progress a Make sure you are in Fax mode b Place your document face down on the scanner glass c Dial the fax number See How to dial on page 62 d Press Start The machine starts scanning the first page e After the machine scans the page the LCD will prompt you to choose one of the options below Next Page 1 Yes 2 No Send Press 1 to send another page Go to step f Press 2 or Star...

Page 48: ...h Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast You can broadcast up to 366 different numbers This will depend on how many groups access codes or credit card numbers you have stored and on how many delayed or stored faxes in memory Note Use to help you choose numbers easily a Make sure you are in Fax mode b Load your document c Enter a number Press OK You can use e...

Page 49: ...e machine will ask you if you want to cancel the broadcast Press 1 to clear the whole broadcast job or 2 to exit d Press Stop Exit Additional sending operations 5 Sending faxes using multiple settings 5 Before you send a fax you can change any combination of these settings Contrast Resolution Overseas mode Delayed fax timer Polling transmission Real time transmission or Cover page settings a Make ...

Page 50: ...Press Menu 2 2 8 c Press a or b to choose 5 or 6 to store your own comment Press OK d Enter your own comment using the dial pad Press OK Use the chart on page 179 for help entering characters Send a cover page for the next fax 5 If you want to send a cover page only for the next fax your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page a Make...

Page 51: ...Light or Dark the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution Changing Fax Resolution 5 The quality of a fax can be improved by changing the Fax Resolution Resolution can be changed for the next fax or for all faxes To change the Fax Resolution setting for the next fax 5 a Make sure you are in Fax mode b Load your document c Press Resolution then a or...

Page 52: ...time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Sending in real time for all faxes 5 a Make sure you are in Fax mo...

Page 53: ...Off Press OK d Press Stop Exit Checking and cancelling waiting jobs 5 Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD will show No Jobs Waiting You can cancel a fax job that is stored and waiting in the memory a Press Menu 2 7 The number of jobs still to be sent will be displayed b Do one of the following Press a or b to scroll though the waiting jobs press...

Page 54: ...n on page 42 To make extra memory available you can do the following Print the faxes that are in the memory See Printing a fax from the memory on page 50 Turn off Fax storage See Turning off Remote Fax Options on page 69 Add Optional Memory See Memory board on page 113 Maximum ADF output tray capacity 5 If the maximum capacity of the output tray is reached during use the machine will stop scanning...

Page 55: ...tions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 6 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No Manual Yes External TAD Fax Tel Are you...

Page 56: ...nly on page 47 and Ring Delay on page 47 Manual 6 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring 1 feature 1 Faxability in New Zealand To receive a fax in Manual mode lift the handset of the external telephone When you hear fax tones short repeating beeps press Start and then press 2 to receive a fax You can also use the Fax Detect feature to rece...

Page 57: ...achine you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice caller on the line Because ...

Page 58: ...ones on page 59 Note If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code l51 l91 for New Zealand If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off We do not recommend having a PC plus fax machine on the same line a Make sur...

Page 59: ...r Fax mode 6 Your machine can automatically print received faxes onto both sides of the paper when Duplex is set to On You can use A4 size of paper 60 to 105 gsm for this function a Make sure you are in Fax mode b Press Menu 2 1 0 c Press a or b to choose On or Off Press OK d Press Stop Exit Note When you turn on Duplex the Auto Reduction feature is also turned on Setting the Fax Receive Stamp 6 Y...

Page 60: ...e stored in memory The machine will then stop automatically answering calls until fresh paper is put in the paper tray To print the last fax you received put fresh paper in the tray a Make sure you are in Fax mode b Press Menu 2 1 6 c Press a or b to choose On or Off Press OK d Press Stop Exit Printing a fax from the memory 6 If you are using the Fax Storage feature Menu 2 5 1 you can still print ...

Page 61: ...is so your Machine can recognize its incoming calls Telephone Service for Australia 7 Telstra FaxStream Duet Distinctive Ringing 7 Telstra FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that allows you to have an additional number on one telephone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps users d...

Page 62: ...three short bursts of ring repeated at regular intervals When FaxStream Duet is On and you receive a voice call all extension and external telephones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension telephones will continue to ring until you or a telephone answering device can answer the voice number When...

Page 63: ...change the receive mode to another mode while the Distinctive Ring is set to on a Press Menu 2 0 2 b Press a or b to choose On c Press OK d Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring 7 a Press Menu 2 0 2 b Press a or b to choose Off c Press OK d Press Stop Exit Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to se...

Page 64: ...thout the higher cost of a second line How Does FaxAbility Work 7 Your telephone number will have the standard ring pattern of long long tone while the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension telephones will ring as usual If the fax machine recognizes the ring pattern all ...

Page 65: ...ided by Telecom To change the setting repeat Steps 1 3 Step 2 is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions If you have FaxAbility Service but don t have Call Waiting you need do nothing at this stage If you do have Call Waiting as well as FaxAbility set the Call Waiting menu option to On See below a Press Menu...

Page 66: ...er make sure you reset this function The machine will answer only calls to the Distinctive Ringing number Note After you have set the Distinctive Ring feature to On the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the call yourself You can not change the receive mode to the other mode whi...

Page 67: ...l take over the call and receive the fax If it does not hear them it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds l...

Page 68: ... Using Remote Codes on page 60 We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it Multi line connections PABX 7 Most offices use a central telephone system Brother recommends that all our Fax MFC...

Page 69: ...d and wait for the chirp or until the LCD shows Receiving and then hang up Note You can also use the Fax Detect feature to make your machine take the call See Fax Detect on page 48 For Fax Tel mode only 7 When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer If...

Page 70: ...e external telephone you can make the machine receive the fax by pressing Start and choosing Receive Remote Deactivation Code 7 If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 91 for New Zealand make sure you press this be...

Page 71: ...Telephone and external devices 61 7 d If you chose On in step c enter the new Remote Activation Code Press OK e Enter the new Remote Deactivation Code Press OK f Press Stop Exit ...

Page 72: ...mber you want to call See Storing One Touch Dial numbers on page 63 To dial One Touch numbers 9 to 16 hold down Shift as you press the One Touch key Speed dialling 8 Press and then the three digit Speed Dial number See Storing Speed Dial numbers on page 64 Note If the LCD shows Register Now when you enter a One Touch or a Speed Dial number it means that a number is not stored there Dialling and st...

Page 73: ... and then press Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Start Redial Pause only works if you dialled from the control panel Storing numbers 8 You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution f...

Page 74: ...few keys the three digit number and Start The machine can store 300 Speed Dial numbers 001 300 a Press and enter a threedigit Speed Dial location number 001 300 If a number is not stored there the LCD shows Register Now Press 1 to choose Yes b Enter the number up to 20 characters Press OK c Do one of the following Enter the name using the dial pad up to 15 characters Press OK Press OK to store the...

Page 75: ...rs See Storing One Touch Dial numbers on page 63 and Storing Speed Dial numbers on page 64 Setting up Groups for Broadcasting 8 If you often want to send the same fax message to many fax numbers you can set up a group Groups are stored on a One Touch key or a Speed Dial number Each group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in...

Page 76: ... be marked in the Group column see Reports on page 77 Combining quick dial numbers 8 You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier For example you might have stored 555 on Speed Dial 003 and 7000 on Speed Dial 002 You can use them both to dial 555 7000 if you press th...

Page 77: ...ckup Print On e Press Stop Exit IMPORTANT If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes for up to 60 hours if there is a power failure Fax Storage 9 The Fax Storage feature lets you sto...

Page 78: ...a or b to choose USB or your computer name if the machine is connected to a network Press OK d Press a or b to choose On or Off Backup Print On Press OK e Press Stop Exit IMPORTANT If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the rece...

Page 79: ...orage the LCD will ask you the following message Send Fax to PC 1 Yes 2 No If you press 1 faxes in the memory will be sent to your PC before the setting changes If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged IMPORTANT If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a...

Page 80: ...e inactive press Clear Back and OK in b to restore the default setting l Using your Remote Access Code 9 a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers during a period of silence enter your Remote Access Code c The machine signals if it has received messages No beeps No messages received 1 long beep Fax message received d The machine giv...

Page 81: ...You can insert a pause in a fax number by using the key Changing the Fax Forwarding number 9 You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers enter your Remote Access Code 3 digits followed by l during a period of silence...

Page 82: ...umber of rings See Changing the Fax Forwarding number on page 71 Once you have registered the number fax forwarding will work 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 71 3 Erase faxes from the memory If you hear one long beep fax messages have been erased ...

Page 83: ...to get a fax from a secured Brother machine you have to enter the secure code a Make sure you are in Fax mode b Press Menu 2 1 8 c Press a or b to choose Secure Press OK d Enter a four digit secure code Press OK This is the security code of the fax machine you are polling e Enter the fax number you are polling f Press Start Delayed polling 10 Delayed polling lets you set the machine to begin polli...

Page 84: ... Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 7 See Checking and cancelling waiting jobs on page 43 Polled transmit 10 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit 10 a Make sure you are in Fax mode b Load your documen...

Page 85: ...ve to enter the secure code a Make sure you are in Fax mode b Load your document c Press Menu 2 2 6 d Press a or b to choose Secure Press OK e Enter a four digit number Press OK f Press 2 to choose 2 No if you do not want to enter more settings when the LCD asks you the following message Next 1 Yes 2 No g Press Start h If you use the scanner glass the LCD will prompt you to choose one of the optio...

Page 86: ...age will only appear on the Transmission Verification Report if Real Time Transmission is set to Off See Real Time Transmission on page 42 a Press Menu 2 4 1 b Press a or b to choose On On Image Off or Off Image Press OK c Press Stop Exit Fax Journal 11 You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setti...

Page 87: ...merical or alphabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer How to print a report 11 a Press Menu 6 b Do one of the foll...

Page 88: ...Chapter 11 78 ...

Page 89: ...Section III Copy III Making copies 80 ...

Page 90: ...a single copy 12 a Make sure you are in Copy mode b Load your document c Press Start Making multiple copies 12 a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Start Note To sort your copies see Sorting copies using the ADF on page 83 Stop copying 12 To stop copying press Stop Exit Making copies 12 ...

Page 91: ...uto is only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarge or reduce the next copy follow the instructions below a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Enlarge Reduce e Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK ...

Page 92: ...is in the ADF Stack Sort 83 Quality Auto Photo Text 83 Brightness b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 83 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 84 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 84 Tray Select MP T1 or MP T1 T2 T1 MP or T1 T2 MP 1 XXX 1 2 XXX 1 MP XXX 1 1 XXX is the paper size T2 or 2 appears only if you installed the optional paper tra...

Page 93: ...able for copying photographs To temporarily change the quality setting follow the steps below a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Options Press a or b to choose Quality Press OK e Press a or b to choose Auto Photo or Text Press OK f Press Start To change the default setting follow the steps below a Press Menu 3 1 b...

Page 94: ... Stop Exit Making N in 1 copies page layout 12 You can reduce the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper IMPORTANT Please make sure the paper size is set to Letter A4 Legal or Folio P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature a M...

Page 95: ...2 You can change the Tray Use only for the next copy a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Options Press a or b to choose Tray Select Press OK e Press a or b to choose the MP T1 T2 T1 T2 MP 1 XXX 2 XXX or MP XXX Press OK f Press Start Note T2 or 2 appears only if the optional paper tray is installed T2 or 2 is availa...

Page 96: ...ode b Unfold the ADF output tray and place your document face down in the ADF input tray c Enter the number of copies up to 99 using the dial pad d Press Duplex and a or b to select 1sidedi2sided L Press OK e Press Start to copy the document MFC 8380DN 1sidedi2sided L Portrait Landscape 2sidedi2sided Portrait Landscape 2sided Li1sided Portrait Landscape a Make sure you are in Copy mode b Unfold th...

Page 97: ...u are in Copy mode b Unfold the ADF output tray and place your document face down in the ADF input tray c Enter the number of copies up to 99 using the dial pad d Press Duplex and a or b to select 1sidedi2sided L Press OK e Press Start to copy the document MFC 8380DN Advanced 2sided Si1sided Portrait Landscape Advanced 1sidedi2sided S Portrait Landscape a Make sure you are in Copy mode b Unfold th...

Page 98: ...the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following Print the faxes that are in the memory See Out of Paper Reception on page 50 You can turn off Fax Storage See Turning off Remote Fax Options on page 69 ...

Page 99: ...Section IV Direct printing IV Printing data from a USB Flash memory drive or a digital camera supporting mass storage 90 ...

Page 100: ... printer driver XPS version 1 0 1 PDF data including a JBIG2 image file a JPEG2000 image file or transparency files are not supported Creating a PRN or PostScript 3 file for direct printing 13 Note The screens in this section may vary depending on your application and operating system a From the menu bar of an application click File then Print b Choose Brother MFCXXXX Printer 1 and check the Print...

Page 101: ... name If you are a restricted user with access to Direct Print press a or b to choose your name press OK and enter your four digit password If your administrator has set a page limit for Direct Print and the machine has already reached the maximum number of pages the LCD will show Limit Exceeded when you insert a USB flash memory drive or digital camera b When the machine has recognized the USB fl...

Page 102: ...camera from the USB direct interface until the machine has finished printing Note If you want to change the default setting for the paper tray to feed paper from press Menu 1 6 3 to change the paper tray setting You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode Press Menu 5 to enter the USB Direct I F menu See Menu tabl...

Page 103: ...Section V Software V Software and Network features 94 ...

Page 104: ...emote Setup Faxing from your computer Network Faxing Network Printing Network Scanning Note See Accessing the Software User s Guide and Network User s Guide on page 3 How to read the HTML User s Guide 14 This is a quick reference for using the HTML User s Guide Windows 14 Note If you have not installed the software see Viewing documentation Windows on page 3 a From the Start menu point to Brother ...

Page 105: ... is turned on Insert the Brother CD ROM into your CD ROM drive b Double click the Documentation icon c Double click your language folder and then double click the top html file d Click on the manual you want SOFTWARE USER S GUIDE or NETWORK USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window ...

Page 106: ...Chapter 14 96 ...

Page 107: ...Section VI Appendixes VI Safety and legal 98 Options 113 Troubleshooting and routine maintenance 115 Menu and features 163 Specifications 181 Glossary 195 ...

Page 108: ...ive gasses moisture or dust DO NOT place the machine near heaters air conditioners refrigerators water or chemicals CAUTION Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might disrupt the power supply Disruption...

Page 109: ...lectrical shock Always make sure the plug is fully inserted This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely Plastic bags are used in the packing of your machine and drum unit To avoid the danger of suffocation keep these bags away from babies and chi...

Page 110: ... near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 DO NOT use this product to report a gas leak in the vicinity of the leak 4 DO NOT dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 We DO NOT advise using an extension lead 6 Never install telepho...

Page 111: ...ment cover as shown in the illustrations To prevent injuries be careful not to put your fingers in the areas shown in the illustration When you move the machine grasp the side hand holds that are located at the bottom of the machine IMPORTANT The fuser unit is marked with a Caution label Please DO NOT remove or damage the label ...

Page 112: ...ave length 770 810 nm Output 5 mW max Laser Class Class 3B WARNING Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit The Scanner Unit should not be opened under any circumstances CLASS 1 LASER PRODUCT APPAREIL ...

Page 113: ...ct this product to a LAN connection that is subject to over voltages Radio interference A This product complies with EN55022 CISPR Publication 22 Class B International ENERGY STAR Compliance Statement A The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has deter...

Page 114: ...e product 7 Use the product in a well ventilated area 8 Slots and openings in the casing at the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be pla...

Page 115: ...s product from the wall outlet and refer servicing to Authorised Service Personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instr...

Page 116: ...the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s net...

Page 117: ... safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket DO NOT defeat the purpose of an earthed plug 18 DO NOT place anything on top of the power cord including this machine DO NOT allow the power cord to be stepped on 19 DO NOT place anything in front of the machine that will block received faxes DO NOT place anything in the pa...

Page 118: ...device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call...

Page 119: ...n 10 This product is equipped with a 2 wire grounding type plug or a 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet DO NOT defeat the purpose...

Page 120: ...peration If the product has been dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 18 To protect your product against power surges we recommend the use of a power protection device Surge Protector WARNING For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing ...

Page 121: ...R ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud This memorandum is intended to be a gui...

Page 122: ...ies Intel Intel Core and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trademark of Advanced Micro Devices Inc Adobe Flash Illustrator PageMaker Photoshop PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Epson is a registered trademark and FX 80 and FX 850 are t...

Page 123: ... You can expand the memory up to 576 MB by installing small outline dual in line memory modules SO DIMMs When you add the optional memory it increases the performance for both copier and printer operations In general the machine uses industry standard SO DIMMs with the following specifications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 M...

Page 124: ...DO NOT touch the memory chips or the board surface e Hold the SO DIMM by the edges and align the notches in the SO DIMM with the protrusions in the slot Insert the SO DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 f Put the interface access cover and the SO DIMM cover back on g Plug the machine s power cord back into the electrical socket first and then conn...

Page 125: ... quality See Improving the print quality on page 124 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 149 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your dealer for service...

Page 126: ...ine will automatically receive incoming faxes and voice callers will be able to leave a message on your answering machine If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answe...

Page 127: ...rator to check your Secure Function Lock Settings Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner on page 147 Transmission Verification Report says RESULT ERROR There is probably temporary noise or static on the line Try sendi...

Page 128: ...or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom feature...

Page 129: ...achine prints unexpectedly or it prints garbage Pull out the paper tray and wait until the machine stops printing Then turn off the machine and disconnect from the power for several minutes The machine can be turned off for up to 60 hours without losing faxes stored in the memory Check the settings in your application to make sure it is set up to work with your machine The machine prints the first...

Page 130: ...y If there is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again Check that the MP tray mode is not chosen in the printer driver If the LCD shows Paper Jam message and you still have a probl...

Page 131: ... light If this problem occurs when making copies or printing received faxes set Toner Save mode to Off in the machine menu settings See Toner Save on page 25 Set Toner Save mode to Off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network difficulties Difficulties Suggestions Cannot print over a wired Network If you are having Network problem...

Page 132: ... Enter 54925 4 In Internal Port number for this service Enter 54925 5 Make sure UDP is chosen 6 Click OK e Click the Add button f To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example Brother PC Fax 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In Exter...

Page 133: ...anner 2 In Port number Enter 54925 3 Make sure UDP is chosen Then click OK g Click the Add port button h To add port 54926 for Network PC Fax enter the information below 1 In Name Enter any description for example Brother PC Fax 2 In Port number Enter 54926 3 Make sure UDP is chosen Then click OK i Make sure that the new setting is added and is checked and then click Apply j If you still have trou...

Page 134: ...rum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 157 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 14 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type on page 21 and Basic t...

Page 135: ...e paper and other print media on page 14 Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 14 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 157 The fuser unit may be contaminated Call y...

Page 136: ...er type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN ...

Page 137: ... With one hand use the tab 1 to lift the roller assembly then use your other hand to slide the Anti Curl Switch 2 in the direction of the arrow 3 Close the back cover Lift up the Output Tray Support Flap 1 Choose Reduce Paper Curl mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM Examples of poor print quality ...

Page 138: ... Software User s Guide on the CD ROM Clean the scanner window and the corona wire of the drum unit See Cleaning the laser scanner window on page 148 and Cleaning the corona wire on page 149 The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 154 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 157 Toner spec...

Page 139: ... in a new toner cartridge See Replacing a toner cartridge on page 154 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 157 Line across the page Clean the laser scanner window and the corona wire inside the drum unit See Cleaning the laser scanner window on page 148 and Cleaning the corona wire on page 149 The drum unit may be damaged Put in a new drum unit Se...

Page 140: ...ove Toner Fixing mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM If this selection does not provide enough improvement choose Thicker Paper in Media Type settings Examples of poor print quality Recommendation ABCDEFGH abcdefghijk A B C D abcde 0 1 2 3 4 ...

Page 141: ... C If you are having difficulty sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations a Press Menu 2 0 1 b Press a or b to choose Basic for VoIP Normal or High Basic for VoIP cuts the modem speed to 9600 bps and turns the error correction mode ECM off For a standard ...

Page 142: ...e scanned pages press 2 Delete If you send the pages already scanned and want to send the remaining pages remove the scanned sheets from the ADF output tray then dial the fax number if you are sending a fax and press Start Access Error The device is removed from the USB direct interface while the data is processing Press Stop Exit Reinsert the device and try to print with Direct Print Cartridge Er...

Page 143: ...ot jammed inside the back of the machine and then close the fuser cover and press Start Cover is Open The ADF cover is not closed completely Close the ADF cover The ADF is open while loading a document Close the ADF cover of the machine and press Stop Exit Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not ins...

Page 144: ...139 Jam MP Tray The paper is jammed in the MP tray of the machine See Paper jams on page 139 Jam Rear The paper is jammed in the back of the machine See Paper jams on page 139 Jam Tray 1 Jam Tray 2 MFC 8380DN The paper is jammed in the paper tray of the machine See Paper jams on page 139 No Paper The machine is out of paper or paper is not correctly loaded in the paper tray Do one of the following...

Page 145: ...em Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for up to 60 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 137 Protected Device The protect switch of the USB Flash memory drive is on Turn off the protect switch of the USB Flash memory drive Rename the File There is already a fil...

Page 146: ...ng your faxes or Fax Journal report on page 137 Size mismatch The paper in the tray is not the correct size Load the correct size of paper in the tray and set the Paper Size Menu 1 2 2 See Paper Size on page 22 Toner Low If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing Order...

Page 147: ...are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded c Press Start Transferring faxes to your PC C You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see PC FAX receiving in the Software Us...

Page 148: ...t jammed b Open the ADF cover c Pull the jammed document out to the right d Close the ADF cover e Press Stop Exit Document is jammed under the document cover C a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the left d Close the document cover e Press Stop Exit Document is jammed at the ADF output tray C a Take out any paper from the...

Page 149: ...se follow the steps in this section IMPORTANT Please confirm that you have installed both a toner cartridge and a drum unit in the machine If you have not installed a drum unit or have installed the drum unit incorrectly then this may cause a paper jam in your Brother machine To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration Note If...

Page 150: ...nd then put it back in the MP tray e When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides on both sides of the tray Paper is jammed in Paper Tray 1 or Tray 2 MFC 8380DN C If the LCD shows Jam Tray 1 or Jam Tray 2 follow these steps a Pull the paper tray completely out of the machine For Jam Tray 1 For Jam Tray 2 b Use both hands to slowly pull out ...

Page 151: ...from a lower paper tray as this will cause a paper jam Paper is jammed inside the machine C a Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket b Pull the paper tray completely out of the machine c Use both hands to slowly pull out the jammed paper d Press the front cover release button and open the front cover CAUTION HOT SURFACE ...

Page 152: ...t damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration f Put the drum unit and toner cartridge assembly back in the machine g Close the front cover h Put the paper tray firmly back in the machine i Plug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord Turn on the machine s power switch Pap...

Page 153: ...ridge out of the drum unit Take out the jammed paper if there is any inside the drum unit IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations below e Clear the jammed paper if there is any inside the drum unit f Put the toner car...

Page 154: ...s for the machine to cool down before attempting to clear the paper jam c Slowly take out the drum unit and toner cartridge assembly IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner d Open the back cover back output tray e Pull the tabs at ...

Page 155: ...lug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord Turn on the machine s power switch Paper is jammed in the duplex tray C a Pull the duplex tray completely out of the machine b Pull the jammed paper out of the machine or the duplex tray c Put the duplex tray back in the machine ...

Page 156: ...aning the outside of the machine C a Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket b Pull the paper tray completely out of the machine c Wipe the outside of the machine with a dry lint free soft cloth to remove dust d Remove any paper that is in the paper tray e Wipe the inside and the outside of the paper ...

Page 157: ...he scanner glass strip 2 underneath it with a soft lint free cloth moistened with water d Plug the machine s power cord back into the electrical socket first and reconnect all cables and telephone line cord Turn on the machine Note In addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel any...

Page 158: ...s and the power cord from the electrical socket b Open the front cover and slowly take out the drum unit and toner cartridge assembly CAUTION HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait at least 10 minutes for the machine to cool down before attempting to clear the paper jam IMPORTANT To prevent damage to the machine caused by stat...

Page 159: ...first disconnect all cables and then unplug the power cord from the electrical socket b Open the front cover and slowly take out the drum unit and toner cartridge assembly IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner ca...

Page 160: ...print quality problems DO NOT touch the shaded parts shown in the illustrations below Cleaning the drum unit C If you have print quality problems clean the drum unit as follows a Turn off the machine Unplug the telephone line cord first and then unplug the power cord from the electrical socket b Open the front cover and slowly take out the drum unit and toner cartridge assembly IMPORTANT We recomm...

Page 161: ...gear by hand while looking at the surface of the OPC drum 1 f When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off IMPORTANT The drum is photosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use excess...

Page 162: ...152 i Close the front cover j Plug the machine s power cord back into the electrical socket first and then reconnect all cables and telephone line cord Turn on the machine ...

Page 163: ... the consumable items tightly so that the material inside does not spill Note Discard used consumable items according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material inside does not spill If you use paper that is not a direct equivalent for the recommended pa...

Page 164: ...OT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned a Press the front cover release button and open the front cover b Slowly take out the drum unit and toner cartridge a...

Page 165: ... are used Brother does not therefore recommend the use of cartridge other than genuine Brother cartridges with this machine or the refilling of used cartridge with toner from other sources If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridge other than genuine Brother products due to the incompatibility or lack of suitability of thos...

Page 166: ...the drum unit g Clean the corona wire of the drum unit by gently sliding the blue tab from right to left and left to right several times Note Be sure to return the blue tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the drum unit and toner cartridge assembly back in the machine i Close the front cover Note DO NOT turn off the machine or open the front cov...

Page 167: ...item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 25 000 pages 12 000 pages for India 1 The actual number of pages your drum will print may be significantly less than this estimate Because w...

Page 168: ...iately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit d Unpack the new drum unit e Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the blue lock lever will lift a...

Page 169: ...king the Page Counters C You can see the machine s Page Counters for copies printed pages reports and lists faxes or a summary total a Press Menu 8 2 b Press a or b to see Total Fax List Copy or Print c Press Stop Exit Checking the remaining life of parts C You can see the remaining life of the machine s drum unit and periodic maintenance parts a Press Menu 8 3 b Press a or b to choose 1 Drum 2 Fu...

Page 170: ...rwarding and PC Fax Report settings Transmission Verification Report Tel Index List and Fax Journal Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were set at the factory Brother strongly recommends you perform this operation when you dispose of the machine Note Unplug the interface cable before you choose Network or All Settings How to reset ...

Page 171: ...ll socket c Unplug all the cables and AC power cord from the machine d Press the front cover release button and open the front cover e Take out the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit f Put the drum unit and toner cartridge assembly into a plastic bag and seal the bag g Close the front cover h Put the styrofoam piece marked FRONT into the ori...

Page 172: ...machine to the FRONT mark on one of the styrofoam pieces and the back of the machine to the REAR mark on the other styrofoam piece 5 Coil the cables and place them and the Quick Setup Guide in the spaces provided as shown below 6 j Close the carton and tape it shut ...

Page 173: ...example to set Beeper volume to Low a Press Menu 1 3 2 b Press a or b to choose Low c Press OK d Press Stop Exit Memory storage D Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost Also during a power failure the machine will retain the date and time and any fax messages that are in the m...

Page 174: ...fo menu Press 9 for Service menu 1 Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finished sett...

Page 175: ...The time the machine will change from individual user to Public user when using Secure Function Lock 21 30 2 Paper 1 Paper Type 1 MP Tray Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the MP tray 21 2 Tray 1 Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 21 3 Tray 2 MFC 8380DN This menu only appears if you have the opt...

Page 176: ...e paper in the paper tray 22 3 Tray 2 MFC 8380DN This menu only appears if you have the optional tray 2 A4 Letter Legal Executive A5 B5 B6 Folio Sets the size of the paper in the optional paper tray 2 22 3 Volume 1 Ring Off Low Med High Adjusts the ring volume 24 2 Beeper Off Low Med High Adjusts the volume level of the beeper 24 3 Speaker Off Low Med High Adjusts the speaker volume 24 Main Menu S...

Page 177: ...ray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Copy mode 22 2 Fax Tray 1 Only Tray 2 Only MP Only MP T1 T2 T1 T2 MP For MFC 8380DN tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Fax mode 23 3 Print Tray 1 Only Tray 2 Only MP Only MP T1 T2 T1 T2 MP For MFC 8380DN tray 2 or T2 appears...

Page 178: ...ing faxes into the memory 27 2 Setting Lock Stops unauthorized users from changing the machine s current settings 32 9 Document Scan 1 Glass ScanSize A4 Letter Adjusts the scan area of the scanner glass to the size of the document 38 2 File Size 1 Color Small Middle Large You can set your own default settings of the data compression rate See Software User s Guide on the CD ROM 2 Gray Small Middle ...

Page 179: ... 91 for New Zealand Allows you to answer all calls at an extension or external phone and use codes to turn the machine on or off You can personalize these codes 60 5 Auto Reduction On Off Reduces the size of incoming faxes 49 6 Memory Receive On Off Automatically stores any incoming faxes in memory if it runs out of paper 50 7 Print Density nnnno nnnon nnonn nonnn onnnn Makes printouts darker or l...

Page 180: ...lled TX Standard Secure Sets up your machine with a document to be retrieved by another fax machine 73 7 Coverpg Setup Next Fax On Next Fax Off On Off Print Sample Automatically sends a cover page you have programmed 40 8 Coverpage Note Sets up your own comments for the fax cover page 40 9 Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On 42 3 Address Book 1 O...

Page 181: ... to send faxes to your PC 67 Backup Print If you chose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote Access l Sets your own code for Remote Retrieval 70 3 Print Document Prints incoming faxes stored in the memory 50 6 Dial Restrict 1 Dial Pad Off Enter twice On You can set the machine to restrict dialling when using the dial pad 33 2 One Touch Dial Off Ente...

Page 182: ...have a voice number and fax number on the one telephone line 51 56 2 Faxability For New Zealand Only On Off If you have FaxAbility from Telecom you can use this function to store the ringing pattern of your fax number And if you set in to ON you should use the registered number only 54 3 Copy 1 Quality Text Photo Auto You can choose the Copy resolution for your type of document 83 2 Brightness nnn...

Page 183: ... duplex printing You can also choose long edge or short edge duplex printing 4 Reset Printer 1 Reset 2 Exit Restores the printer settings to the original factory default settings 5 USB Direct I F 1 Direct Print 1 Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the paper size when printing directly from the USB flash memory drive A5 L and A6 size are not available for the optional ...

Page 184: ...al Fine Sets the print quality option when printing directly from the USB Flash memory drive 91 7 PDF Option Document Document Markup Document Stamps Sets the PDF option whether to print comments Markup or stamps in the PDF file along with the text 91 8 Index Print Simple Details Sets the index print option simple format or details 91 2 Scan to USB 1 Resolution Color 100 dpi Color 200 dpi Color 30...

Page 185: ...Lists name and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order 77 2 Alphabetic 4 Fax Journal Lists information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive 77 5 User Settings Lists your settings 77 6 Network Config Lists your Network settings 77 7 Order Form You can print an accessories order form to fill out and send t...

Page 186: ...fig Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically...

Page 187: ...CD ROM 4 ScanTo Network Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi You can scan a black and white or colour document directly to a CIFS server on your local network or on the internet 5 Time Zone UTCXXX XX Sets the time zone for your country 0 Network Reset 1 Reset 1 Yes 2 No Restore all network settings to factory def...

Page 188: ...the receive mode that best suits your needs 45 2 Date Time Puts the date and time on the LCD and in headings of faxes you send See Quick Setup Guide 3 Station ID Fax Tel Name Sets your name and fax number to appear on each page you fax 4 Tone Pulse not available in New Zealand Tone Pulse Chooses the dialling mode 4 Dial Tone for New Zealand 5 Dial Tone Detection No Detection You can shorten the di...

Page 189: ...a space in a name press c twice between characters Making corrections If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Press Key one time two times three times four ti...

Page 190: ...l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for Ä Ë Ö Ü À Ç È É 0 ...

Page 191: ...r Source 220 240V 50 60Hz Power Consumption Peak 1080 W Copying Average 570 W 1 Sleep Average 11W Standby Average 80 W 1 When making a copy from one sheet Dimensions Weight With Drum Toner Unit 15 7 kg MFC 8380DN 15 5 kg MFC 8370DN Noise level Sound power Operating Copying LwAd 6 95 Bell A Standby LwAd 4 6 Bell A Sound pressure Operating Copying LPAm 56 dB A Standby LPAm 30 dB A 443mm 390mm 442mm ...

Page 192: ...o 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 20 pages Staggered 80 gsm Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 70 Paper Tray 250 Sheets 80 gsm Paper Tray 2 option MFC 8380DN 250 Sheets 80 gsm ...

Page 193: ... to 105 gsm Maximum Paper Tray Capacity Up to 250 sheets of 80 gsm Plain paper Multi purpose tray MP tray Paper Type Thin paper Plain paper Thick paper Bond paper Transparencies Recycled paper Envelopes or Labels 1 Paper Size Width 69 8 to 216 mm Length 116 to 406 4 mm Paper Weight 60 to 163 gsm 2 Maximum Multi purpose tray Capacity Up to 50 sheets of 80 gsm Plain paper Up to 3 envelopes Paper Tra...

Page 194: ...to 150 sheets face down print delivery to the output paper tray Back Output Tray One sheet face up print delivery to the back output tray Duplex Printing Paper Size A4 Paper Weight 60 to 105 gsm Manual Duplex Yes Automatic Duplex Yes ...

Page 195: ...ss Length Max 297 mm 2 Sided Duplex ADF Width 148 to 215 9 mm Document Size MFC 8380DN ADF Length 148 to 297 0 mm Scanning Width Max 208 mm Printing Width Max 208 mm Greyscale 8 bit levels Polling Types Standard Secure Timer Sequential Contrast Control Automatic Light Dark manual setting Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4...

Page 196: ...dth 148 to 215 9 mm ADF Length 148 to 355 6 mm 1 Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm 2 Sided Duplex ADF Width 148 to 215 9 mm Document Size MFC 8380DN ADF Length 148 to 297 0 mm Copy Width Max 208 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Max 1200 600 dpi First Copy Out Time Less than 10 5 seconds 2 from RE...

Page 197: ... Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 3 9 or greater 1 WIA Compliant Yes Windows XP Windows Vista Colour Depth 24 bit colour Resolution Up to 19200 19200 dpi interpolated 2 Up to 600 2400 dpi optical 2 From Scanner Glass Up to 600 600 dpi optical 2 From ADF Single Sided Document Size ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 355 6 mm 3 Scanner Gl...

Page 198: ...003 1 Windows Server 2003 x64 Edition 1 Windows Server 2008 1 BR Script3 PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Windows Server 2003 1 Windows Server 2003 x64 Edition 1 Windows Server 2008 1 Macintosh Printer Driver for Mac OS X 10 3 9 or greater 2 BR Script3 PPD file for Mac OS X 10 3 9 or greater 2 Resolution 1200 dpi 3 HQ1200 2400 600 dpi 600 dpi 300 ...

Page 199: ...data including a JBIG2 image file a JPEG2000 image file or transparency files are not supported USB Use a USB 2 0 interface cable type A B that is no longer than 2 m 1 2 Ethernet Use an Ethernet UTP cable category 5 or greater Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models PostScript 3 created by Brother BR Script ...

Page 200: ...stall For Drivers For Applications Windows Operating System 1 Windows 2000 Professional 5 Printing PC Fax 4 Scanning USB 10 100 Base Tx Ethernet Intel Pentium II or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 2 5 Windows XP Professional 2 5 128 MB Windows XP Professional x64 Edition 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 Intel Pentium 4 or equivalent 64 bit ...

Page 201: ...d product names are property of their respective companies Windows Operating System 1 Continued Windows Server 2003 printonly via network Printing 10 100 Base Tx Ethernet Intel Pentium III or equivalent 256 MB 512 MB 50 MB N A Windows Server 2003 x64 Edition printonly via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 printonly via network Intel Pentium 4 or equivalent 64 bit I...

Page 202: ...recommend the use of consumables other than genuine Brother consumables Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables Toner Cartridge Life Standard Toner Cartridge TN 3250 Approx 3 000 pages A4 1 High Yield Toner Cartridge TN 3290 Approx 8 000 pages A4 1 Drum Unit DR 3215 DR 3217 for India Approx 25 000 pages A4 2 ...

Page 203: ...tBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Client and Server TELNET Server HTTP HTTPS Server SSL TLS TFTP Client and Server SMTP Client APOP POP before SMTP SMTP AUTH SNMPv1 v2c v3 ICMP LLTD responder Web Services Print CIFS Client SNTP IPv6 Turned off as default NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP...

Page 204: ...onal x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 and Mac OS X 10 3 9 or greater 4 BRAdmin Professional for Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition and Windows Server 2008 Web BRAdmin for Windows 2000 Professional Windows XP Windows XP Professional...

Page 205: ...clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modif...

Page 206: ...es in the memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 196 dpi It is used for small print and graphs Greyscale The shades of grey available for copying and faxing photographs Group numbe...

Page 207: ...heck which programmed fax jobs are waiting in the memory and cancel the jobs individually Remote Access Code Your own four digit code l that allows you to call and access your machine from a remote location Remote Activation code Press this code l 5 1 when you answer a fax call on an extension or external telephone Remote Retrieval Access The ability to access your machine remotely from a touch to...

Page 208: ... dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine User Settings List A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number ...

Page 209: ...Software User s Guide on the CD ROM ControlCenter3 for Windows See Software User s Guide on the CD ROM Copy contrast 80 84 duplex 86 87 Enlarge Reduce key 81 enter copy mode 80 keys 8 81 multiple 80 N in 1 page layout 84 out of memory 88 quality 83 single 80 sort ADF only 83 temporary settings 81 tray selection 85 using ADF 83 using scanner glass 84 Cordless telephone non Brother 60 Cover page 40 ...

Page 210: ...tamp 49 from extension telephone 60 into memory fax storage 67 polling receive 73 reducing to fit on paper 49 retrieving from a remote site 71 72 ring delay setting 47 sequential polling 74 telephone line interference 131 sending 36 broadcasting 38 cancelling from memory 43 contrast 41 delayed batch 43 delayed fax 43 from ADF 36 from memory dual access 42 from scanner glass 37 manual 43 overseas 4...

Page 211: ...the CD ROM printing See Network User s Guide on the CD ROM scanning See Software User s Guide on the CD ROM O One touch changing 65 setting up 63 using 62 Out of Memory message 44 88 92 135 P Packing and shipping the machine 161 Page layout N in 1 84 Paging programming your pager number 67 Paper 14 183 184 how to load 10 jam 139 recommended 15 size 14 22 size of document 186 187 tray capacity 15 t...

Page 212: ...54 Reports 76 77 Fax Journal 76 77 journal period 76 Help List 77 how to print 77 Network Configuration 77 Tel Index List 77 Transmission Verification 76 User Settings 77 Resolution copy 186 fax standard fine superfine photo 41 185 print 188 scan 187 setting for next fax 41 Resolution key 6 41 Restricted users 29 Ring delay setting 47 S Scanner glass faxing 37 using 20 Scanning See Software User s...

Page 213: ...sparencies 10 11 Tray selection 85 Tray use setting copy 22 fax 23 print 23 Troubleshooting 115 document jam 138 error messages on LCD 132 if you are having difficulty copy quality 118 incoming calls 118 network 121 paper handling 120 print quality 121 124 printing 115 119 scanning 120 software 120 telephone line 131 maintenance messages on LCD 132 paper jam 139 V Volume setting beeper 24 ring 24 ...

Page 214: ...tact Brother International NZ Limited for support with a Brother product please use the following methods Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Prod...

Page 215: ...The machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries ...

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