Brother MFC-4350 Owner'S Manual Download Page 229

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Cleaning the Drum Unit

We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.

Turn the drum unit upside down carefully.

Clean the primary corona wire inside the drum unit by gently sliding the tab

from right to left several times.

Return the tab to the home position (

▼

mark position) before

reinstalling the drum unit.

Home Position (

▼

)

Tab

Corona Wire

CAUTION

If you do not position the tab at the home position, printed pages may have
vertical stripes.

Install the drum unit into the MFC.

See the section “Replacing the Drum Unit” on page 221.

Close the top cover.

Plug in the power cord.

Summary of Contents for MFC-4350

Page 1: ...MFC 4350 MFC 4650 MFC 6650MC MFC 7750 OWNER S MANUAL ...

Page 2: ...ines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines MFCs and bundled software accurately exchange date data with the Brother products Please continue to check our Web page for updates at http www brother com All remedies will be provided ...

Page 3: ...s to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogrammed on One Touch key 01 Brother on the World Wide Web You can find more information about Brother products from product specification sheets to Frequently Asked Questions FAQs on the World Wide W...

Page 4: ...mory Board ME1000 For MFC 4350 MFC 4650 and MFC 6650MC Only 2 MB Expandable Memory Board ME2000 For MFC 4350 MFC 4650 and MFC 6650MC Only Telephone Line Cord UG157001 USA UG3565001 Canada Telephone Handset UF6857003 Handset Curled Cord UL8019009 Dust Cover UU7117001 Wire Extension UL6856000 IEEE 1284 Bi directional Cable UG4558001 Paper Tray and Document Tray UU7114001 Remote Control Access Card U...

Page 5: ...um Unit Assembly with Toner Cartridge 12 Setting Up the MFC 14 Loading Paper in Multi Purpose Sheet Feeder 16 Attaching Dust Cover 17 Manual Feed Slot 18 Acceptable Paper 18 Loading One Sheet Of paper 18 Paper Capacity in Feeder 19 Connecting an External Telephone Answering Device TAD 19 Sequence 19 Connections 20 Recording Outgoing Message OGM 21 Connecting an External Telephone 21 Special Line C...

Page 6: ...ng Ring Delay 40 Setting F T Ring Time 41 Record FAX TEL OutgoingAnnouncement F T OGM For MFC 6650MC Only 41 Easy Receive 42 Printing a Reduced Incoming Document 42 Recommended Reductions 43 Setting Paper Size 43 Setting the Print Density 44 Toner Save 44 Advanced Receiving Operations 44 Operation from Extension Telephone For MFC 4350 MFC 4650 and MFC 6650MC only or External Telephone 44 For Fax T...

Page 7: ... Next Fax Only 59 Always Send Cover Page 61 Using a Printed Cover Page 62 Cover Page Message 62 ComposingYour Own Comments 62 Contrast 63 Resolution 64 Advanced Sending Operations 64 Overseas Mode 64 Call Reservation 65 Print Sample Call Back Message 66 Delayed FAX 66 Broadcasting 67 Multiple Resolution Transmission 68 Setting Up Polling Transmit 69 Canceling a Job While Scanning the Document 70 I...

Page 8: ... 10 Printing Reports MFC Settings and Activity 87 To Print a Report 88 Transmission Verification Xmit Report 88 Activity Report Interval 88 11 Making Copies Using MFC as a Copier 89 Making a Single Copy 90 Making Multiple Copies 90 Stacking Multiple Copies 90 Sorting Multiple Copies 90 IfYou Get a Memory Full Message 91 Reducing and Enlarging Copies 91 Copying a Photograph 91 12 Message Center For...

Page 9: ...r to Work Together 109 Before You Install Multi Function Link Pro For MFC 4650 MFC 6650MC and MFC 7750 Only 110 IfYou Don t Have a CD ROM Drive 110 Computer Requirements 110 Connecting the MFC to the Computer 111 Printer Driver for the MFC 4350 112 Installing MFC 4350 Printer Driver 112 If you are using Windows NT Workstation Version 4 0 112 If you are using Windows 3 1 or 3 11 114 If you are usin...

Page 10: ...g 128 Other Config 128 Printer Setup Category 128 Direct Access Category 129 Console Config Category 129 Using the Printer Status Monitor Program 129 14 Multi Function Link Pro option for MFC 4350 Multi Function Link Pro option for MFC 4350 131 15 Using the Multi Function Link Pro Software Introduction 133 Using the Multi Function Link Pro Software 134 Brother Resource Manager 134 Multi Function L...

Page 11: ...roup or a Contact from a Group 152 Saving a New Contact from the Fax Send Window 153 Specifying a Cover Page 153 About Sending a Fax as E mail 154 Attachments Tab 155 Options Sender Tab 156 Sending a Fax from Other Windows Applications 156 IfYou Are Using Windows 95 98 156 IfYou Are Using Windows NT Workstation Version 4 0 157 Setting Up Contacts in the Contact Manager 158 To add a New Contact to ...

Page 12: ...age 169 To Access the Add Remove Programs Properties Window 170 Trademarks 170 16 Using the MFC as a Printer Special Printing Features 171 Windows Printing 171 Popular Printer Emulation Support 171 Remote Printer Console Program for DOS 171 Bi directional Parallel Interface 172 Enhanced Memory Management 172 Printing From Your PC 172 Multi purpose Sheet Feeder 172 Two Sided Printing Manual Duplexi...

Page 13: ...tice Disclaimer of Warranties 190 Compilation and Publication Notice 191 Trademarks 191 19 Troubleshooting and Maintenance Troubleshooting 193 Fax Back System 193 Brother Home Page 193 Brother Bulletin Board 193 Error Messages 194 Document Jam 197 Printer Jam 197 Paper is Jammed in the Multi purpose Sheet Feeder 198 Paper is Jammed near the Drum Unit or in the Fuser Unit 198 IfYouAre Having Diffic...

Page 14: ...lacing the Toner Cartridge 216 Toner Empty Indicator 216 How to Replace the Toner Cartridge 217 Replacing the Drum Unit 221 For Customer Service 226 20 Specifications Product Description 227 Fax Specifications 227 Printer Specifications 228 Electrical and Environment 229 Parallel Interface Specifications 230 Resident Fonts 231 Symbol Sets Character Sets 231 Glossary 233 Index 239 ...

Page 15: ...ly your MFC has a Help Key Press Help Broadcast to print a list of basic operational steps and functions Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or function by checking the Index in the back of this manual Also throughout this manual you ll see special symbols alerting you to importan...

Page 16: ...t intermittent beeps at 4 second intervals You ll hear them when you dial and press Start and they continue for about 40 seconds after dialing During that time the sending machine must begin the handshake with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You ll soon learn to listen for these soft beeps each time you answer...

Page 17: ...r the receiving machine to answer the call in as few rings as possible When you have an external telephone answering device TAD on your fax line your TAD will determine the number of rings before the call is answered Pay special attention to the directions in the Installation chapter for connecting a TAD to your MFC ECM Error Correction Mode The Error Correction Mode ECM is a way for the MFC to ch...

Page 18: ...t FF Cont Test Reset Photo Enlarge Sort Reduce Print Priority On Off Line Hold Redial Pause Speed Dial Hook Help Broadcast Start Copy status status Fine Photo TAD S Fine FAX FAX TEL 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 01 13 05 09 17 21 MFC 435O 3 IN 1 FAX PRINTER COPIER 1 4 7 5 2 8 6 3 9 0 10 9 8 7 6 5 4 3 2 1 11 12 13 14 17 16 15 18 19 20 21 22 23 29 24 25 26 27 25 28 ...

Page 19: ...so it clears operation and machine errors 16 Print Priority When this key is pressed all faxes will be received into memory without first printing and can be printed later This key also increases the memory available for printing without decreasing memory available for memory transmissions and incoming messages 17 Test Reset This key is used to print a test page When it is pressed together with Sh...

Page 20: ...YZ Clear Function Set FF Cont Test Reset Photo Enlarge Sort Reduce Print Priority On Off Line Hold Redial Pause Speed Dial 665OMC Hook Volume status status Voice Fax Fine Photo S Fine FAX FAX TEL 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 01 13 05 09 17 21 1 4 7 5 2 8 6 3 9 0 10 9 8 7 6 5 4 3 2 1 11 12 13 14 16 15 18 23 24 25 26 27 33 28 29 30 31 29 32 22 20 21 19 17 ...

Page 21: ...y also increases the memory available for printing without decreasing memory available for memory transmissions and incoming messages 17 Test Reset This key is used to print a test page When it is pressed together with Shift it clears the data from the printer memory cancels an error status and then resets and restores the MFC to the factory default settings 18 On Off Line This key is used to turn...

Page 22: ...8 C H A P T E R O N E ...

Page 23: ... location 4 Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface 5 Use caution when installing or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 7 Do not use the telephone to report a gas leak in t...

Page 24: ... materials that came with your machine If you do not pack the MFC properly you may void your warranty Telephone Wire Cord Handset Curled Cord Telephone Handset Wire Extension Both Wire Extensions are the same size Dust Cover Drum Unit Assembly With free Starter Toner Cartridge Owner s Manual Brother StartCard CD ROM For MFC 4650 MFC 6650MC and MFC 7750 Only Remote Control Access Card Printer Drive...

Page 25: ...gerators Do not expose the MFC to direct sunlight excessive heat moisture or dust Make sure nothing blocks the flow of air from the fan on the right side of the machine Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your machine to electrical outlets on the same circu...

Page 26: ...g the toner cartridge and gently rock it from side to side five or six times To prevent damage to the drum do not expose it to light for longer than a few minutes Do NOT remove the clear plastic starter sheet it will be ejected while the MFC is warming up Do NOT remove the clear plastic starter sheet Clear plastic starter sheet ...

Page 27: ...13 M F C S E T U P A N D C O N N E C T I O N S 2 Open the top cover of the MFC 3 Holding the drum unit by its handles insert it in the MFC 4 Close the top cover ...

Page 28: ...he MFC is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line Similarly you can protect yourself when you want to move your machine by disconnecting the telephone line first and then the power cord Lightning and power surges can damage thi...

Page 29: ... the telephone line cord to the jack labeled LINE on the left side of the MFC Connect the other end to a modular wall jack 4 Attach the wire extensions to the multi purpose sheet feeder and to the document guide base 5 Attach the document and paper trays to the MFC and pull out their extensions ...

Page 30: ...der cover 2 Fan the paper well Load the paper making sure that the print side is toward the fax machine and the paper level is stacked below the paper mark The feeder can hold up to 200 sheets of paper or up to 10 envelopes 3 Adjust the guides to fit the paper to help prevent paper jams Press and Slide ...

Page 31: ...vent the dust from entering the print head and causing damage Using the dust cover on your MFC will prolong the life of the drum unit 1 Attach the dust cover to the now open multi purpose sheet feeder cover pressing the dust cover sides around the feeder until they snap into place 2 Close the multi purpose sheet feeder cover ...

Page 32: ... 1 2 6 Paper Type Paper Size Cut sheet Letter Legal B5 A4 A5 Executive Custom size 2 75 8 5 x 5 14 inches 70 216 x 127 356 mm Envelopes DL C5 COM 10 Monarch 9 x 12 Post Card 2 75 8 5 x 5 11 inches 70 216 x 127 279 mm Organizer Day Timer J K L M 2 75 8 5 x 5 11 inches 70 216 x 127 279 mm Labels and 2 75 8 5 x 5 14 inches 70 216 x 127 356 mm Transparencies Loading one sheet of paper You do not have ...

Page 33: ...Transparency 3M CG3300 for laser printers or equivalent Paper Capacity in Feeder Connecting an External Telephone Answering Device TAD Sequence You might choose to connect an additional answering system When you have an external TAD on the same telephone line as the MFC the TAD answers all calls The MFC listens for fax calling CNG tones If it hears them the MFC takes over the call and receives the...

Page 34: ...ed LINE 2 Plug the telephone line cord from your TAD into the left side of the MFC in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its telephone set jack 3 Set your external TAD to four rings or less The MFC s Ring Delay setting does not apply 4 Record the outgoing message see below 5 Set the TAD to answer calls 6 For MFC 6650MC only set...

Page 35: ...eive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 5 1 and Start Connecting an External Telephone Your MFC is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone or telephone answering device directly to your MFC Connect the modular plug on the telephone s line cord to the jack lab...

Page 36: ...The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your MFC must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your MFC ConvertingTelephone Wall Ou...

Page 37: ...o your MFC Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the MFC 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD 4 Plug one end of the second telephone line cord for you...

Page 38: ...ephone call is received As with all fax units this machine must be connected to a two wire system If your line has more than two wires proper connection of the MFC cannot be made If you are installing the MFC to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles ...

Page 39: ...plays a list of main menu options from which you can choose These options appear one after the other on the display Select an option by pressing Set when the option appears on the screen You can scroll more quickly through options by pressing When the screen displays your selection press Set Use to scroll backward if you passed your choice or to save key strokes Both arrow keys show all options in...

Page 40: ...es between the currently selected option and a help message giving brief instructions about how to proceed The display you ll probably see most often is shown below showing you when you place a document in the feeder that you can dial a number and send a fax or you can make a copy COPY PRESS COPY FAX NO START ...

Page 41: ...F p 44 0 MF LINK For MFC 4650 TurnON ifPCisconnectedtoMFC ON p 49 MFC 6650MC and for PC receiving of voice and fax MFC 7750 Only messages 1 INITIAL SETUP Function Description Factory Set More Info 1 TONE PULSE Selects dialing mode TONE p 31 2 DATE TIME Enter date and time for LCD 01 01 1999 00 00 p 32 display and heading on transmissions 3 STATION ID Program name fax number and p 33 telephone numb...

Page 42: ...Function Description Factory Set More Info Canceling a job in memory Cancel a delayed fax or polling job pp 48 58 3 SETUP SEND Function Description Factory Set More Info 1 COVERPG SETUP Automatically sends the cover OFF pp 59 62 page you programmed 2 COVERPAGE MSG Program customized message for p 62 fax cover page 3 CONTRAST Change lightness or darkness of a AUTO p 63 fax you are sending 4 RESOLUT...

Page 43: ...onds p 101 messages 5 ICM REC MONITR Adjust speaker volume for voice ON p 101 messages as they come in ON OFF 6 FAX FWD PAGING Set MFC to forward fax messages OR to call your pager OFF pp 102 103 7 REMOTE ACCESS Set code for retrieving messages 159 p 105 7 PRINT REPORTS Function Description Factory Set More Info 1 XMIT REPORT OFF p 87 2 ACT REPORT Print lists and reports INTERVAL OFF p 87 3 ALL DI...

Page 44: ...ck and confirm font types 2 CONFIGURATION Printer settings and status are p 177 listed here 2 Printer Functions 2 RESET PRINTER Function Description Factory Set More Info 1 FACTORY SET You can restore the printer back p 178 to the factory default settings 2 HEX DUMP MODE If you set HEX DUMP MODE all p 178 the PC data is printed in hexadecimal ...

Page 45: ... you have pulse rotary dialing service you need to change the dialing mode 1 Press Function 1 1 1 The screen prompts you to select TONE or PULSE DIALING TONE DIALING PULSE 2 Use or to select dialing mode 3 Press Set when the screen displays the dialing mode you want 4 Press Stop to exit 4 C H A P T E R F O U R Initial Setup ...

Page 46: ...s Set The screen prompts you to enter the month ENTER MONTH XX 4 Enter two digits for the month for example enter 09 for September or 10 for October The screen displays your entry 5 Press Set The screen prompts you to enter the day ENTER DAY XX 6 Enter two digits for the day for example 06 The screen displays your entry 7 Press Set The screen prompts you to set the time ENTER TIME XX XX 8 Enter th...

Page 47: ...Set The screen prompts you to enter your telephone number TEL 4 Enter your telephone number up to 20 digits If your telephone number and fax number are the same enter the same number again The screen displays your entry 5 Press Set The screen prompts you to enter your name or your company name NAME 6 Use the dial pad to enter your name up to 20 characters 7 Press Set to confirm 8 Press Stop The sc...

Page 48: ...t number of times you can access the character you want Key once twice three times four times five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 Inserting spaces If you want to enter a blank space press twice Making corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter The...

Page 49: ...t page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business other entity or individual In order to program this information into your fax machine you should complete the steps described on pages 33 34 and 35 The telephone number you enter is us...

Page 50: ...ume levels LOW and HIGH The default setting is LOW Press or to adjust the volume level The display shows the setting you are choosing The new setting will remain until you change it again Setting the Speaker Volume You can adjust the speaker volume when your MFC is on Hook Press or to adjust the volume level The display shows the setting you are choosing Each key press changes the volume to the ne...

Page 51: ...ll settings in the INITIAL SETUP SETUP RECEIVE SET AUTO DIAL REMOTE FAX OPTIONS and SETUP MSG CTR plus the COVERPG SETUP and COVERPG MSG from SETUP SEND functions are stored permanently You may have to reset the date and time Sleep Mode Setting the Sleep Mode reduces power consumption while the MFC is idle You can choose how long the MFC is idle from 00 to 99 minutes before it drops into sleep mod...

Page 52: ...e time of day that delayed faxes will be sent 1 Press Function 1 1 6 2 The screen displays SET TIME 12 34 ENTER SET 3 Enter the time in 24 hour format that you want delayed faxes to be sent SET TIME 17 00 4 Press Set 5 Press Stop to exit See Delayed Fax p 66 ...

Page 53: ...iveveryfewfaxmessages Youcanalsousethismodewith DistinctiveRinging Fordedicatedfaxlines Youcannot receiveavoicecallbutyoucancall out Youcannothaveananswering machineonthesameline evenifitis onaseparatejackonthesameline Youcannotusethetelephone company sVoiceMailinthismode Mode 1 MANUAL manual receive 2 FAX automatic receive 3 FAX TEL fax and telephone Light Howitworks Youcontrolthephonelineand mus...

Page 54: ...eration from Extension Telephone For MFC 4350 MFC 4650 and MFC 6650MC only or External Telephone p 44 and For FAX TEL Mode Only p 45 FAX FAX TEL 4 TAD ExternalTelephne AnsweringDevice For MFC 4350 MFC 4650 and MFC 7750 Only 5 MSG CTR Message Center ForMFC6650MCOnly The external TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are printed The MFC autom...

Page 55: ...er of times you selected in Ring Delay You can let the MFC pick up and detect if it s a fax or voice call If it s a fax call the MFC prints the fax If it s a voice call the MFC signals you with a double ring for the length of time you selected in F T Ring Time Even if the caller hangs up during the double ringing the MFC continues ringing for the set time Record FAX TEL Outgoing Announcement F T O...

Page 56: ...eature to ON but your MFC doesn t automatically connect a fax call when you lift an external or extension phone handset press the Fax Receive code 5 1 At the MFC lift the handset and press Start 1 Press Function 1 2 3 2 Use or to select ON SEMI or OFF 3 Press Set when the screen displays your selection 4 Press Stop to exit Printing a Reduced Incoming Document You can always reduce the size of an i...

Page 57: ...s letter legal and A4 When you change the size of paper you have loaded in the MFC you will need to change the setting for paper size so your MFC will know how to fit the incoming fax on the page You can also select the level of page reduction to fit on the paper in your MFC 1 Press Function 1 2 6 The screen displays 6 PAPER 2 Use or to select LETTER LEGAL or A4 3 Press Set when the screen display...

Page 58: ...hone If you answer a fax call on an extension phone or on an external phone in the EXT jack you can make your MFC take over by using the Fax Receive Code When you press the Fax Receive Code 5 1 the MFC starts to receive a fax If the MFC answers a voice call and double rings for you to take over use the Telephone Answer Code 5 1 to take the call at an extension phone If you answer a call and no one...

Page 59: ... wants to send you a fax send the call back to the MFC by pressing 5 1 ChangingRemoteCodes Remote Codes might not work with some telephone systems The preset Fax Receive Code is 5 1 The preset TelephoneAnswer Code is 5 1 If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from 5 1 to and the Telephone Answer Code from 5 1 to 9 9 9 1 Press Func...

Page 60: ...ling need to set up their fax machines to accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call Some fax machines do not respond to the polling function Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it 1 Press Function 1 2 8 The screen...

Page 61: ...ET 2 Press or to select Polling ON POLLING RX ON 3 Press Set The screen prompts you to enter the fax numbers to be polled PRESS START KEY ONLINE ENTER FAX NO ONLINE 4 Specify the destination fax machines you wish to poll using One Touch Speed Dial a Group or the dial pad You must press Help Broadcast between each location 5 Press Start Your MFC will poll each number or group member in turn for a d...

Page 62: ... REMAINING JOBS 2 If you have more than two jobs waiting use or to select the job you want to cancel Press Set when the screen displays your selection OR If you have only one job waiting go to step 3 3 Press 1 to cancel OR Press 2 to exit without canceling To cancel another job return to step 2 4 Press Stop to exit If your MFC is busy press Stop then follow Steps 2 through 4 to cancel a job You ca...

Page 63: ... know which phone number is ringing This is one way you can have a separate phone number for your MFC Your MFC has a Distinctive Ringing function allowing you to dedicate one phone number just for receiving faxes You ll need to follow the directions below to register the new Distinctive Ringing pattern that was assigned by the Telephone Company so your MFC can recognize its incoming calls You can ...

Page 64: ...r to select the SET Mode 5 Press Set when the screen displays DISTINCTIVE SET 6 Press or to select the prestored ring pattern you want to assign You will hear each pattern as you scroll through the four patterns Be sure to choose the pattern assigned by the Telephone Company Ring Pattern 1 2 3 4 Rings long long short long short short short long very long normal pattern 7 Press Set 8 Press Stop to ...

Page 65: ...itted If both the name and number are received the screen displays only the name You can print a list of Caller ID information received by your MFC Caller ID service varies with different carriers Call your local phone company to determine the kind of service available in your area Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in...

Page 66: ...ng Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies The feature displays the telephone number or name if available of Call Waiting callers on your MFC s screen 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold a minute to catch the other call The screen displays the Caller I...

Page 67: ...sert documents face down top edge first Adjust the paper guides to fit the width of your document The MFC 4350 MFC 4650 and MFC 6650MC s automatic document feeder ADF can hold up to 20 pages feeding each one individually through the MFC Use standard 14 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams 6 C H A P T E R S I X Setup Send...

Page 68: ...B LTR Xerox 4024 24LB LTR Fan the paper then stagger the pages in the document feeder as shown below Press Resolution before you send the fax to select the resolution for the document you re sending DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Make sure documents written in ink are completely dry...

Page 69: ...you hear the fax tone press Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Insert the document face down in the feeder 2 Enter the fax number using One Touch Speed Dial Tel index or the dial pad 3 Press Start Manual and Automatic Fax Redial If you re sending a fax manually and the line is...

Page 70: ... 1 Make sure the document feeder is empty 2 Place the document in the feeder 3 Enter the fax number 4 Press Start The MFC starts scanning the document and the screen displays the job number XX of the fax and how much memory is available Then the MFC starts dialing You can immediately repeat steps 1 through 4 for the next fax Your MFC normally operates in Dual Access mode However you can override D...

Page 71: ...nt to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 9 9 Enter fax number and press Start Checking the Jobs Status Check which jobs are still waiting in memory to be sent If no jobs are waiting the screen displays NO JOB WAITING 1 If the MFC is idle press Function 1 4 OR if the MFC is busy go to step 2 2 If you ...

Page 72: ...waiting jobs appear on the display 4 REMAINING JOBS 2 If you have more than two jobs waiting use or to select the job you want to cancel Press Set when the screen displays your selection OR If you have only one job waiting go to step 3 1 CLEAR 2 EXIT 02 SALES REPORT 3 Press 1 to cancel OR Press 2 to exit without canceling To cancel another job return to step 2 4 Press Stop to exit If the MFC is bu...

Page 73: ...two customized messages each 27 characters long Use the chart on page 34 to help enter characters Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each document you send However so you can set up your cover page and cover page comments in advance the Cover Page Setup and Cover Page Message functions change the default settings Cover Page for Next Fax O...

Page 74: ... the number of pages you are sending Enter 0 0 to leave the number of pages blank If you make a mistake press to back up and reenter the number of pages 9 Press Set The screen displays ACCEPTED 1 YES 2 NO OTHER SETTINGS 10 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to step 11 11 Enter the fax ...

Page 75: ...ss or to select COVERPAGE OFF COVERPAGE ON 3 Press Set when the screen displays COVERPAGE ON If you select ON a coverpage is always sent when you send a fax 4 If you selected ON you must select a comment Use or to view possible selections You can select your custom comment 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL 5 USER DEFINED 6 USER DEFINED 5 Press Set when the screen displays your se...

Page 76: ...our fax 1 Press Function 1 3 1 2 Press or to select PRINT SAMPLE 3 Press Set when the screen displays your selection 4 Press Start Your MFC prints a copy of your cover page TO FROM COMMENT FAX TEL COVER PAGE PAGE S TO FOLLOW Cover Page Message You can set up two custom comments ComposingYour Own Comments 1 Press Function 1 3 2 The screen displays 2 COVERPAGE MSG 2 Use or to choose position 5 or 6 ...

Page 77: ...S LIGHT to send a very light document Use S DARK to send a very dark document 1 Insert the document face down in the feeder 2 Press Function 1 3 3 3 Use or to select AUTO S LIGHT or S DARK 4 When the screen displays your selection press Set The screen displays ACCEPTED 1 YES 2 NO OTHER SETTINGS 5 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press ...

Page 78: ...work transmits slower than fine resolution Photo Use when document has varying shades of gray slowest transmission time Advanced Sending Operations Overseas Mode After you send a fax using this feature the feature turns itself off 1 Insert document 2 Press Function 1 3 5 The screen displays 5 OVERSEAS MODE 3 Press or to select ON or OFF 4 Press Set when the screen displays your selection The scree...

Page 79: ...u have set Call Reservation and Call Back message to ON your MFC will leave a message for the other party to call you 1 Insert the document in the feeder 2 Press Function 1 3 6 The screen displays the current setting for Call Reservation CALL RESERVE OFF CALL RESERVE ON 3 Press or to select ON or OFF 4 If you set Call Reservation to ON press Set when the screen displays your selection The screen d...

Page 80: ... Polling You must register your Station ID to set Call Back Message to ON Print Sample Call Back Message 1 Press Function 1 3 6 2 Press or to select PRINT SAMPLE 3 Press Set 4 Press Start Delayed FAX After you have preset the time of day for delayed faxes in Delayed Timer you can use this function up to 50 times each day to set up delayed faxes 1 Insert the document in the feeder 2 Press Function ...

Page 81: ... used for broadcasting If you broadcast to more than the maximum locations available you will not be able to set up transmissions using dual access and the timer Although the easiest way to broadcast is to press Group keys you can include One Touch Speed Dial and manually dialed numbers in the same broadcast You must press Help Broadcast between each of these locations Use the Telephone Index to h...

Page 82: ...xt fax number Example Manual dialing using the dial pad 7 Press Start Your MFC will read the document into memory and then start sending faxes to all the numbers you entered Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you re sending This could be useful if you re sending a fax with photos and letters or some pages with small pri...

Page 83: ...calling 7 Press Start If you want to copy a document using multiple resolutions press Copy in step 6 Setting Up Polling Transmit Polling Transmit is when you set up your MFC to wait with a document so another fax machine can retrieve it 1 Place the document to be retrieved in the feeder 2 Press Function 1 3 8 The screen displays POLLED TX OFF SELECT SET 3 Press or to choose ON 4 Press Set The scre...

Page 84: ... a job while you are scanning it into memory by pressing Stop Eject the document by pressing Stop again Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now even if you have the MFC set to send a fax later or to be polled However you cannot use automatic redial or the Function mode 1 Press Function 1 5 2 Wait 2 seconds then remove the documents that are waiting ...

Page 85: ...d to the right of the dial pad 1 Press Function 1 6 1 2 Press the One Touch key where you want to store a number One Touch key 01 has been pre programmed for the Brother Fax Back System USA only You can override it if you wish The screen displays the location you selected 3 Enter a number up to 20 digits If you want to enter a pause in the dialing sequence for example to access an outside line pre...

Page 86: ...e the number you ve stored If you need to store a pause longer than 3 5 seconds press Redial Pause two or more times Even if you lose electrical power numbers stored in memory will not be lost Storing Speed Dial Numbers You can store Speed Dial numbers so you can dial by pressing only three keys and Start There are 100 Speed Dial locations Even if you lose electrical power numbers stored in memory...

Page 87: ... stored the screen displays the current name stored there then prompts you to either 1 CHANGE OR 2 EXIT 1 Press 1 to change the number stored or press 2 to exit without making a change 2 Enter a new number If you want to erase the number press Clear when the cursor is to the left of the digits If you want to change a digit use or to position the cursor under the digit you want to change then type ...

Page 88: ...s Set 5 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For example for One Touch key 05 press One Touch key 05 For Speed Dial location 09 press Speed Dial then press 0 9 on the dial pad The display shows 05 09 G01 O5 O9 6 Press Set The screen prompts you to enter a name ENTER SET NAME 7 Use the dial pad and the chart on page 34 to enter a name for the gro...

Page 89: ...e digits of the phone number 1 Pick up the handset OR Press Hook 2 When you hear a dial tone dial the call using the dial pad 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset 75 8 C H A P T E R E I G H T Telephone Operations...

Page 90: ...you are sending a fax press Start after pressing the One Touch key If you picked up the handset press Start when the receiving fax machine answers with fax tones Speed Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press Speed Dial then press the two digit Speed Dial number 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker ...

Page 91: ... For example You store 555 on One Touch key 03 and 7000 on One Touch key 02 If you press One Touch 03 02 and Start you can dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialing using the dial pad For example to change the number to 555 7001 you could press One Touch 03 and press 7 0 0 1 using the dialing pad Hold 1 Press Hold to put a call on Hold 2...

Page 92: ...or names you have stored in One Touch and Speed Dial memories Names are stored alphabetically 1 Press Tel index then enter the first letter of the name you re looking for 2 Press or to search the memory 3 When the screen displays the name you want to call pick up the handset or press Hook 4 Press Start to begin dialing 5 If you pressed Hook to dial the call pick up the handset when the other party...

Page 93: ... Storage is set to OFF Programming a Fax Forwarding Number When Fax Forwarding is set to ON your MFC stores the received fax in memory then dials the fax number you ve programmed and forwards the fax message 1 Press Function 1 8 1 2 Press or until the screen displays FAX FORWARD 3 Press Set The screen prompts you to enter the fax number where faxes will be forwarded ENTER SET FWD 4 Enter the forwa...

Page 94: ...er your pager number ENTER SET PAG 4 Enter your pager phone number up to 20 digits followed by Do not include the area code if it is the same as that of your MFC For example 1 8 0 0 5 5 5 1 2 3 4 5 Press Set 6 If your pager requires a PIN enter the PIN press press Redial Pause enter your fax number then press For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN pres...

Page 95: ...t If there are faxes in memory when you turn Fax Storage OFF the screens prompts you to erase any faxes in memory 1 YES 2 NO ERASE ALL FAX If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 data is not erased and Fax Storage remains on Changing Remote Access Code Enter your Remote Access Code when the MFC picks up your call so you can access features remotely The ac...

Page 96: ...iately enter your Remote Access Code 1 5 9 3 The MFC signals the kinds of messages received 1 long beep Fax message s No long beeps No messages 4 The MFC then prompts you with two short beeps to enter a command If you wait longer than 30 seconds to enter a command the MFC hangs up If you enter an invalid command the MFC beeps three times 5 Press 9 0 to reset the MFC when you finish 6 Hang up If yo...

Page 97: ...gister your fax forwarding number by using 4 FAX FWD NO see page 95 Once you have registered the number the MFC will change automatically to FAX FWD ON mode Then retrieve a Memory Status List by entering 961 see page 107 to make sure that the Fax Forwarding number you registered is correct on the List You can set FAX STORAGE to ON or OFF Enter the number of a remote fax machine to receive the Memo...

Page 98: ...ou want to store a pause press 5 After you hear your MFC beep hang up and wait Your MFC calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your MFC s number 2 When you hear the beep immediately enter your RemoteAccess Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number u...

Page 99: ...t your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your MFC beep hang up and wait Your MFC calls the remote fax mach...

Page 100: ...86 C H A P T E R N I N E ...

Page 101: ... and outgoing faxes TX means Transmit RX means Receive 3 ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory in numerical order 4 TEL INDEX ALL DIAL list above alphabetically 5 USER SETTINGS Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND TEL SERVICE and PRINT REPORTS The settings for REMOTE FAX OPT for MFC 4350 MFC 4650 and MFC 7750 only and SETUP MSG CTR for MFC ...

Page 102: ...ability of certain pages resend those pages When the feature is ON the report is printed with every fax you send 1 Press Function 1 7 1 2 Press or to select ON or OFF 3 Press Set 4 Press Stop to exit Activity Report Interval You can set the MFC to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report by following the steps ...

Page 103: ...e your MFC as a copy machine making up to 99 copies at a time The MFC can stack the copies or collate sort them Copy Photo Enlarge Sort Reduce The scannable area of your MFC begins at approximately one eighth inch 4mm from the edge of the paper Not Printable area 1 8 4mm 1 8 4mm ...

Page 104: ...r MFC You can choose whether the copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated The default resolution for multiple copies is AUTO Stacking Multiple Copies 1 Insert pages to be copied face down in the feeder 2 Press Copy 3 Use the dial pad to enter the number of copies you want up to 99 4 Wait five seconds OR Press Copy again Sorting Multiple Copies So...

Page 105: ... is in memory or press Stop to cancel To restart the copy job using less memory press Copy for stacked copies Reducing and Enlarging Copies 1 Insert pages to be copied face down in the feeder 2 Press Enlarge or Reduce 3 Press or to select AUTO 200 150 125 120 100 93 87 75 or 50 4 Press Copy when the screen displays your selection 5 Use the dial pad to enter the number of copies you want up to 99 6...

Page 106: ...92 C H A P T E R E L E V E N ...

Page 107: ...ation about how to operate the Message center features of your MFC 6650MC Your MFC has been designed to be user friendly You will find a function chart on page 27 that shows you the easy button presses you can perform to access all programmed features Record Erase Play Voice Fax For MFC 6650MC Only ...

Page 108: ...n external answering machine connected to the EXT jack for this setting Fax messages are stored in the message center memory but voice messages are stored in your external answering machine Retrieve messages from the external answering machine You cannot use the Paging feature for voice messages with this setting 3 FAX ON VOICE OFF All memory is used to store fax messages no voice messages will be...

Page 109: ...ressing Mode until both FAX and FAX TEL lights are on Setting Message Storage Select the setting from the descriptions on page 94 1 Press Function 1 8 1 The screen prompts you to choose a FAX setting SELECT SET FAX OFF 2 Press or to select ON or OFF 3 Press Set The screen prompts you to choose a VOICE setting VOICE ON SELECT SET 4 Press or to select your setting ON OFF EXT 5 Press Set when the scr...

Page 110: ...ake your call at this time Please leave a message after the signal If you wish to send a fax press 5 1 and Start 5 Replace the handset The Message Center plays your OGM 6 Press Stop to exit Listening to Outgoing Message OGM 1 Press Function 1 8 3 2 Press or to select MSG CTR OGM not F T OGM 3 Press Set when the screen displays your selection 4 Press Play to hear the OGM Adjust volume by pressing V...

Page 111: ...essage Center There are two ways to determine if messages are stored If the VOICE and or Fax Indicator lights are flashing you received a new message Once a new voice message is played the VOICE indicator light stops flashing and stays on And once a new fax message is printed the Fax indicator will go off Record Erase Play Voice Fax The LCD display will indicate the total number of incoming VOICE ...

Page 112: ...creen displays the time and date the message was recorded 2 Press at the end of the message to repeat a message Press to skip to the next message You can press and repeatedly until you reach the message you want to play 3 Press Stop to exit Printing a Fax Message Once you print a new fax message stored in memory it is erased from the memory automatically 1 Press Play After two seconds the MFC begi...

Page 113: ... messages are stored in the available memory for retrieval To print a backup copy automatically turn this option on 1 Press Function 1 8 2 The screen prompts you to select a setting BACKUP PRINT ON SELECT SET 2 Press or to display ON or OFF 3 Press Set when the screen displays your selected setting 4 Press Stop to exit ...

Page 114: ...ns message playback Each message is preceded by one long beep and followed by two short beeps 2 To erase a specific message press Erase immediately after the two short beeps or while the message is playing The screen prompts 1 YES 2 NO ERASE THIS MSG 3 Press 1 to erase the message OR Press 2 to exit without erasing To erase messages all at once 1 Press Erase The screen displays ERASE ALL VOICE SEL...

Page 115: ... messages and after two rings if you do have messages This way when you call the MFC if it rings three times you know you have no messages and can hang up avoiding any toll charge When Toll Saver is ON it overrides your Ring Delay setting Toll Saver must be off for the MFC to operate using your Ring Delay setting 1 Press Function 1 2 1 2 Press or to select TOLL SAVER or RING DELAY 3 Press Set when...

Page 116: ...he other party will hear a beep every 15 seconds while recording Fax Forwarding Paging When Paging is set to ON your MFC dials the pager number you ve programmed and dials your Personal Identification Number PIN when connected to activate your pager and let you know you have a fax or voice message in the Message Center memory When Fax Forwarding is set to ON your MFC dials the fax number you ve pr...

Page 117: ...pager phone number up to 20 digits followed by Do not include the area code if it is the same as that of your MFC For example 1 8 0 0 5 5 5 1 2 3 4 5 Press Set 6 If your pager requires a PIN enter the PIN press press Redial Pause enter your MFC telephone number then press For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Redial Pause enter the telephone num...

Page 118: ... retrieve faxes from a touch tone phone by having them sent to a fax machine For example if your hotel room does not have a fax machine you can enter the number of the fax machine at the hotel s Front Desk 1 Dial your MFC phone number 2 When your MFC answers and beeps immediately enter your Remote Access Code 3 The MFC signals the kinds of messages received 1 long beep Fax message s 2 long beeps V...

Page 119: ... your call so you can access features remotely The access code is preset to 159 but you can change this 1 Press Function 1 8 7 2 Enter a three digit number from 000 to 999 The cannot be changed Do not use the same digits that appear in your Fax Receive or Telephone Answer Code 3 Press Set 4 Press Stop to exit ...

Page 120: ... pressing 9 After one long beep you can record the selected OGM You will hear the message played once You can stop recording the message by pressing 9 If you hear one long beep the change is accepted If you hear three short beeps you cannot change it because the conditions have not been met Example registering paging number You can register your fax forwarding number by using 4 FAX FWD NO See page...

Page 121: ... you want to store a pause press 5 After you hear your MFC beep hang up and wait Your MFC calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your MFC s number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the numbe...

Page 122: ... messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your MFC beep hang up and wait Your MFC calls the remote fax machine The re...

Page 123: ...r fax machine as a printer and a scanner and to use it to fax from Windows applications in your computer Before you install the Multi Function Link Pro you must read the README WRI file in the root directory of the CD ROM or Floppy Disks for important last minute installation information and troubleshooting tips 13 C H A P T E R T H I R T E E N Using the MFC with Your Computer ...

Page 124: ...e available on Floppy Diskette Computer Requirements The following are the minimum computer requirements you need to set up and operate the MFC as a printer Use only a shielded interface cable that is IEEE 1284 compliant and that is less than 6 feet 1 8 meters long CPU 80486 66MHz or higher Windows 3 1 3 11 or 95 98 Pentium 75 or Higher Windows NT Workstation Version 4 0 RAM 8MB or greater for Win...

Page 125: ...ke sure the computer is turned off and unplugged from the electrical power before you connect the interface cable 2 Connect the parallel interface cable to the parallel interface port of the MFC and secure the connection with the wire clips 3 Connect the interface cable to the printer port of the computer and secure with the two screws For the location of your computer s parallel printer port see ...

Page 126: ...can print from Windows on your PC you must first install the printer driver that is included on 3 5 inch floppy diskettes Installing MFC 4350 Printer Driver If you are using Windows NT Workstation Version 4 0 1 Click the Start button in the Taskbar 2 Select Settings then Printers 3 Double click on the Add Printer wizard The Add Printer Wizard window appears ...

Page 127: ...113 U S I N G T H E M F C W I T H Y O U R C O M P U T E R 4 Select My Computer and click the Next button 5 Select the Port you will use we recommend LPT1 and click the Next button ...

Page 128: ...he floppy disk for the MFC 4350 printer driver into drive A and click the OK button Follow the screen prompts to complete the installation If you are using Windows 3 1 or 3 11 1 Insert the floppy disk for the MFC 4350 printer driver into drive A 2 From the Program Manager click on File then Run 3 Enter A SETUP ...

Page 129: ... T H E M F C W I T H Y O U R C O M P U T E R If you are using Windows 95 98 1 Insert the floppy disk for the MFC 4350 printer driver into drive A 2 Click the Start button in the Task bar 3 Select Run 4 Enter A SETUP ...

Page 130: ...Fonts window click the Add button 6 Select A as the Drive 7 Select the fonts you want to install and click the OK button For Windows 95 98 and Windows NT Workstation Version 4 0 1 Insert the disk for True Type Fonts for MFC 4350 2 Click on Start then Settings and select Control Panel 3 In the Control Panel window double click on the Fonts folder 4 In the Fonts window select Install New Font from t...

Page 131: ...ction Link Pro is installed restart Windows NT a second time and again log in as the Administrator so you can complete the Remote Setup application After you have completed Remote Setup log in using your normal User name Overview of Basic Steps 1 Insert the Brother CD ROM into your CD ROM drive 2 Enter the command for your version of Windows if needed 3 Select the software option that suits your n...

Page 132: ... using your MFC install NetCentric FaxStorm Install Automatic E Mail Printing If you want your e mail messages automatically to be retrieved from your POP3 server and printed on your MFC install Automatic E Mail Printing Product Support This is a page of all Brother support numbers BrotherWeb Link Brother Web Link visits the Internet Brother Home Page on the World Wide Web You can find more inform...

Page 133: ...ws 95 98 or Windows NT Workstation Version 4 0 the Software Installation program appears automatically when you insert the Brother CD ROM ForWindows 95 98 and Windows NT WorkstationVersion 4 0 you can also click on Start at the Desktop select Run and then enter x SETUP EXE The Brother LOGO will be displayed on the screen If you are using Windows NT 3 51 or earlier the following error message will ...

Page 134: ...e screen If you are using Windows 95 after you install the Brother MFC Drivers you may see New Hardware Found Brother MFC XXXX during startup You can select Do not install a driver Windows will not prompt you again and click OK so Windows will not display this dialog box again If you see the Update Device Driver Wizard during startup follow the instructions from the installer then click Next Click...

Page 135: ...er that was previously installed you should first install this driver then reinstall your previous driver However reinstalling the previous driver will make the MFC driver inactive The installer makes the installed printer driver the Windows default The installer automatically sets the printer port to the parallel interface LPT1 for Windows 3 1 or 3 11 and BRMFC for Windows 95 98 and BMFC for Wind...

Page 136: ...shows combinations of printer drivers and emulation mode To get the most out of this MFC you should install an HP printer driver in your application software Printer driver supported in Emulation mode to be selected with your application software the remote printer console program HP LaserJet IIP HP LaserJet IIP emulation mode HP LaserJet II Auto emulation selection The best or recommended printer...

Page 137: ...atures Printer Status Monitor Program This utility program can monitor your printer s status using bi directional parallel communications This utility program stays resident in your computer memory Terminate and Stay Resident program and runs in the background Installing the Remote Printer Console Before you install the program make sure you have the following hardware and software to install the ...

Page 138: ...ram The Main Screen will appear on your computer screen as shown below Direct_Access Printer_Setup Console_Config Guide Remote Printer Console Current Status Status Paper feed Emulation Paper Size Orientation Quality Copies Memory size Ready Sheet Feeder PCL Letter Portrait Normal 1 524288 Byte Enter Setting Select ESC Exit F1 Help Alt Character Menu If bi directional communication is enabled betw...

Page 139: ...t Alt D You can directly control the MFC with Print Access Form Reset Printer Printer Alt P You can enter the setting mode to change other Setup printer settings such as margin settings continue mode reprint function font and sleep mode Console Alt C You can change the environment settings for Config the RPC program color Status Monitor configuration etc Guide Alt G You can go to the Guide mode He...

Page 140: ...er of print copies from 1 to 200 pages Memory size 2 RPC retrieves and displays the printer memory size 1 The items can be set in the current printer status information dialog box 2 The information above is displayed if the bi directional communication is active between the computer and MFC Printer Setup Category Print Setup Section Item Default What This Item Does Copies 1 Sets the number of prin...

Page 141: ...0 33 Sets the Bottom Margin 0 0 33 0 5 1 1 5 or 2 Line Page 2 Sets the lines pages 5 128 Xoffset 0 Sets the Xoffset vertical value from 500 to 500 dots Yoffset 0 Sets the Yoffset horizontal value from 500 to 500 dots 1 These values except Yoffset and Xoffset are overidden by settings within your application software 2 These values depend on the paper size settings Font Config Item Default What Thi...

Page 142: ... Auto CR Off Selects Auto CR On or Off Auto Wrap Off Selects Auto Wrap On or Off Auto Skip On Selects Auto Skip On or Off Printer Setup Category File Function Send settings Sends the settings made within the RPC to your MFC Load settings Loads the settings you stored in your CD ROM or hard disk to the RPC Save settings Saves the RPC settings to your CD ROM or hard disk Save a command Saves the RPC...

Page 143: ...ent in your computer memory If there are any changes to the printer status it displays a message on your computer screen If the Printer Status Monitor program stays resident in your computer you can monitor the printer status on your computer screen immediately by using the hot key Ctrl Alt R To remove the Printer Status Monitor program from your computer memory type C RPCX STMX R and press the En...

Page 144: ...Monitor and some other Terminate and Stay programs cannot coexist in the computer s memory If they don t work properly together use them one at a time You can suspend the Printer Status monitor with any of the following methods or commands Type C RPCX STMX R and press the Enter key Hold the space bar down while executing the AUTOEXEC BAT file at DOS startup to prevent the status monitor from being...

Page 145: ...uter You can order Multi Function Link Pro directly from Brother The item number is PCI 2CD Installation instructions will be included with PCI 2CD Also see basic instructions in chapters 13 and 15 for installing and using the software However it is important that you hook up your MFC 4350 to your computer before you install the software Before you install the optional Multi Function Link Pro you ...

Page 146: ...132 C H A P T E R F O U R T E E N ...

Page 147: ...unction Link Pro software Detailed installation and setup instructions are in the On Line Documentation section of the Brother CD ROM that is included with your MFC For MFC 4650 MFC 6650MC and MFC 7750 Only Check the online README WRI file in the root directory of the CD ROM for last minute important information and troubleshooting tips that were not included in the On Line Documentation ...

Page 148: ...t on the MFC to simulate a Communications port for faxing and scanning and to simulate a Parallel port for Windows GDI printing The software included with your MFC consists of two parts the Multi Function Link Pro and Visioneer PaperPort LE for Brother Multi Function Link Pro The Multi Function Link Pro Main Menu is the application used for all fax sending and receiving operations It also contains...

Page 149: ... use PaperPort to view incoming faxes and scanned documents PaperPort has a sophisticated yet easy to use filing system that will help you organize your documents It allows you to combine or stack documents of different formats for printing faxing or filing PaperPort can be accessed through the PaperPort program group See On Line Documentation for Multi Function Link Pro CD ROM ...

Page 150: ...message from your PC 1 From the Main Menu select the QuickFax button OR Select QuickFax from the Start pull down menu The QuickFax screen will appear 2 Enter the Fax number Name and Company information in the appropriate fields on the screen OR Select the Open Phone Book button to choose someone from your phone book 3 Complete the Subject and QuickFax note fields 4 Click the Send Fax button ...

Page 151: ...From the Main Menu window select the Send Fax button OR Select Send Fax from the Start pull down menu The Send Fax window will appear 2 Enter the Fax number Name and Company information in these fields OR Select the Open Phone Book button to choose someone from your phone book 3 Complete the Subject and Cover page note fields 4 Click on the Attachments button to add any file s you want to fax with...

Page 152: ...lication 2 Select Brother MFL Pro Fax as your printer 3 Select the Print command to begin the fax transmission The Fax Sending dialog box will appear 4 Enter the name and fax number of the recipient OR Select the Open Phone Book button and choose a name Select Close to return to the Send Fax dialog box 5 Select the Send cover page check box to include a cover page 6 Select the Send Fax button ...

Page 153: ... turned on with the Multi Function Link Pro Software running If your PC is turned off at Multi Function Link Pro is closed incoming faxes will be printed at the MFC automatically Set MF Link mode to OFF if you want all incoming faxes to be printed at the MFC 1 Press Function 1 2 0 2 Use or to select ON not OFF 3 Press Set 4 Press Stop to exit Checklist forYour PC 1 In the Main Menu select the Setu...

Page 154: ...ick the Log Manager button OR From the Start pull down menu select Mail Log 1 In the Log Manager select the Fax folder 2 Then select the InBox folder A listing of your incoming messages will appear on the right side of the window 3 Double click on the fax you wish to view The Visioneer PaperPort Viewer will run automatically and the fax you selected from the list will be displayed ...

Page 155: ...ur MFC but you can also scan images directly into hundreds of other software applications that support TWAIN scanning These applications include popular programs like Adobe Photoshop Adobe PageMaker CorelDraw and many more Accessing the Scanner To choose the Brother Multi Function Link Pro as your scanner driver select it under the Select scanner OR Select source option in your software From the V...

Page 156: ...ion from the Resolution drop down list Higher resolutions take more memory and transfer time but can achieve a finer scanned image When the setting is True Gray 200 x 100 dpi and 200 x 400 dpi is not available Gray Scale Gray Scale Set the image Type to Black White for text or line art For photographic images set the image type to Gray Error Diffusion or True Gray Gray Error Diffusion is used for ...

Page 157: ...ble only when you have selected one of the gray scale settings but it is not available when Black White is selected as the gray Scale Increasing the contrast level by dragging the slidebar to the right emphasizes dark and light areas of the Image while decreasing the contrast level by dragging the slidebar to the left ravels more detail in gray areas Instead of using the slidebar you can type a va...

Page 158: ...s best suit your needs PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution A thumbnail version of the image will appear in the Scanning Area This is only a preview of the image so you can see how it will look The PreScan button is used to preview an image for cropping any unwanted portions from the image When you are satisfied with the preview select the Start ...

Page 159: ...ocument will appear in the Visioneer PaperPort window 7 In the Visioneer PaperPort window use the options available in the Markups pull down menu and the Crop option in the Options pull down menu to refine the image See the Visioneer PaperPort chapter for details Exporting an Image File 1 Select the Export command from the File pull down menu in the Visioneer PaperPort window The Export XXXXX As d...

Page 160: ... NetCentric FaxStorm tracks your faxes to their destinations and informs you of their status When servers are down due to Internet outages NetCentric FaxStorm re routes your fax jobs and requests for account status You can access incoming faxes from any web connected desktop and even forward them to others directly from the Inbox account For more information about how to use NetCentric FaxStorm se...

Page 161: ... faxes and send faxes directly from a web form Receiving Faxes The Fax Inbox receives faxes at your account on the POPserver You can view faxes you receive In order to use the Fax Inbox you must establish an Inbound account on your primary POPserver If your fax account is a subaccount of a corporate account you cannot change the services available to your account Contact the administrator of your ...

Page 162: ...rver where you want to receive inbound faxes on the Internet Service Provider you use The notification method you want Notify by Email Forward by Email or No Notification or Delivery You will be provided with the telephone number of your fax Inbox Give this number to people sending faxes to your fax Inbox Installing NetCentric FaxStorm Before you begin you must be connected to the Internet with yo...

Page 163: ...application through your fax account The Print Driver also enables you to convert files to image files for use as attachments and send them as faxes from NetCentric FaxStorm Once you convert and save a file as an attachment it is always listed as an attachment in your Attachment List Status Manager Use Status Manager to work with your fax account and manage your incoming and outgoing faxes Viewfax...

Page 164: ...then select FaxStorm The NetCentric FaxStorm window appears Sending Faxes You can send a fax directly from the NetCentric FaxStorm or use the Print Driver to send a fax from any Windows application or as e mail The Send Fax dialog box has three tabs General tab Attachments tab and Options Sender tab ...

Page 165: ...for sending the fax The only information required to address a fax is the destination fax number However to send a fax you must send either a cover page or an attachment to the fax Addressing a Fax To address a fax complete the contact information on the left side of the screen If you make a mistake you can delete all the contact information by pressing the Clear button To address the fax enter th...

Page 166: ...ipient list in one of two ways Add each recipient manually by name or company Add groups from your Contact Manager database Selecting a Group or a Contact from a Group 1 Click the Group button to display groups and contacts within the Groups 2 Click a group name to select it 3 Click the Add Group button to add that group to the Recipient List OR To add a single contact within the group click the c...

Page 167: ...contact 3 To add more information about the new contact click the Edit button to go to the Contact Detail window OR To save the new contact without opening the Contact Detail window click the OK button in the New Contact window Specifying a Cover Page 1 Click the Cover Page check box to select the default cover page OR Change your cover page by clicking on the button to open the Cover Page window ...

Page 168: ...ure the e mail application to view the TIFF file attachments Most of the steps for sending fax files to an e mail address are the same as for sending fax files to a fax number The main difference is that you choose E mail from the Send As options You must specify a valid e mail address for the recipient Fax files that you have sent to an e mail address appear in Status Manager as job type E mail I...

Page 169: ...th the following extensions TIFF ASCII BMP JPEG GIF PCX ICON PDF and PSD 1 Select the Attachments tab from the Send Fax window 2 The Attachments window appears and displays the files that are available 3 To place an Attachment in the selected window click the name the Attachment then click the Add button OR To select an attachment from your hard drive that is not in your Attachment List click Brow...

Page 170: ...the Print Driver included with NetCentric FaxStorm onto your computer it will be available in your list of printers to use for faxing from any Windows application If You Are Using Windows 95 98 1 Open the document you wish to fax 2 Select Print from the File menu 3 Select NetCentric FaxStorm from the list of printers 4 Click Properties or click the button that displays the properties of the printe...

Page 171: ...ter in the application you are using 5 Select the Document tab and click the Print2File radio button 6 Select the File Options tab and click the Manual prompt each time for file name radio button 7 Click the Programs tab and click the Run program after creating an image file radio button The Program Exec text box should contain the path to the quickfax executable If the text box is empty enter the...

Page 172: ...Manager you can add or move it to different groups You can create more than one address for each person and the Contact Manager treats each address as a separate entry in its database even allowing you to place them in separate recipient groups Each address can be viewed and edited in that contact s Contact Detail Window You can add arrange and delete contacts and groups of contacts To view the co...

Page 173: ...ow click on the Contacts button OR Select Contact Manager from the Contact menu The Contact Manager window appears 2 Click the folder where you want to place the new contact and click the New Contact button The Contact Detail window appears 3 Enter the information about the contact in the Contact Detail window 4 Click the OK button to save the new contact The Contact Manager window appears listing...

Page 174: ...to enter the new location information 5 When you are ready to accept the information in the Contact Detail window click the OK button to save your changes 6 When the Contact Manager window re appears close it Setting Up Multiple Addresses The Contact Detail window has three tabs General Notes and User Fields The General tab of the Contact Detail window has a separate sub tab for each address or lo...

Page 175: ...estination group A dialog box asks you to confirm the copy Creating a Group for Broadcasting You can create groups in the Contact Manager so you can quickly address a fax to all the recipients in that group If you create a new group without initially opening the Contact Manager window then the top level group All is selected by default To set up a group to broadcast to multiple recipients 1 In the...

Page 176: ...ent phone number and fax number creation time and speed of transmission Faxes that were not sent from NetCentric FaxStorm are shown with an asterisk in the first column Fax status might be stopped completed processing queued failed scheduled or sending to server You can delete move sort and manipulate the records of your faxes in the Status Manager after they have been sent You can move a fax to t...

Page 177: ...o select it and click the View button to view the file 3 Double click the fax to view the Inbox Detail window for status information To delete a fax click the Delete button Managing Faxes from Your Account Page Your Fax Service Provider Account is a directory on the POPserver to which you were assigned when you created your account Accessing Your Account Page You can access your account through a ...

Page 178: ...e Faxes link on the left side of your account home page The Faxes frame appears within the browser 3 Click the Inbox hypertext link Your Account Page Inbox will be displayed listing your received faxes Checking Sent Faxes in Your Account Page Outbox You can check the faxes you sent from your account home page as well as from NetCentric FaxStorm 1 Log on to your account home page using a web browse...

Page 179: ...ilities menu of the NetCentric FaxStorm window Your web browser will open the problem report page of NetCentric Corporation Use this to send your problem directly to Customer Support at NetCentric Corporation or Contact NetCentric Corporation at 17 Monsignor O Brien Highway Cambridge MA USA 02141 1 617 720 5200 EXT 150 voice 9 a m to 6 p m EST Monday through Friday 1 617 720 5201 fax E mail Suppor...

Page 180: ...ou can use Automatic E Mail Printing with other E mail software Brother Automatic E Mail Printing has some extra functions that other E mail software such as Netscape NavigatorTM or MS Internet Mail do not support Automatic E Mail Printing can be configured for a multiple user account In Brother Automatic E Mail Printing you can set more than one e mail account on a single PC so you can print e ma...

Page 181: ...P stack Both Windows 95 98 provides built in 32bit TCP IP stacks that you can set up IfYou are Using KoreanWindows 95 98 If you are using Korean Windows 95 98 you must choose English in the Language menu of the installer Setting Up Automatic E Mail Printing To access the Properties of Brother window and set up your options 1 From the Automatic E Mail Printing window select Properties from the Mail...

Page 182: ...perties of Brother window you can set up Automatic E Mail Printing to check for new mail at specified intervals OR at a specified time OR every time you click the New Mail icon Check the Display mail log checkbox if you want your log to show all new mail Continue to set up the Page Setup Print Filter Correction and Others applications where you want to be able to view new e mail messages as needed...

Page 183: ...ftware using the Add Remove Program in Windows 95 98 If the Uninstall Program Displays An Error Message When you install the Automatic E Mail Printing software and create a user a directory name is created for that user The uninstall utility program has no knowledge of this user directory So when you run the uninstall utility program to remove the Automatic E Mail Printing software the uninstall p...

Page 184: ...anel The Control Panel window appears 4 Double click the Add Remove Program icon in this window to run the Add Remove Programs Properties utility program 5 In the Install Uninstall tab select Automatic E Mail Printing from the list of programs 6 Click the Add Remove button 7 Then follow the prompts on your computer screen Trademarks Microsoft and Windows are registered trademarks of Microsoft Corp...

Page 185: ...rious printer settings including economy printing mode and custom paper size Popular Printer Emulation Support This printer supports HP LaserJet IIP printer emulation mode When you use DOS application software or Windows 3 0 or earlier you can use the emulation mode of HP LaserJet IIP to operate the printer Use the Remote Printer Console program to set the printer emulation Remote Printer Console ...

Page 186: ...e printer s MFC s memory You can avoid memory errors and print most full page 600dpi graphic and text data including larger fonts with the MFC s standard memory Printing FromYour PC Multi purpose Sheet Feeder The MFC s multi purpose sheet feeder can feed plain paper envelopes and organizer paper When the MFC receives data from your computer it begins the print process by loading paper from the mul...

Page 187: ...ing For more information see the Help screen for the printer driver The MFC prints all the even numbered pages on one side of the paper first Then the Windows driver instructs you with a pop up message to reinsert the paper Before reinserting the paper straighten it well or you may get a paper jam Very thin or very thick paper is not recommended If the paper double feeds sends two sheets at once h...

Page 188: ... about acceptable paper see page 18 Loading One Sheet of Paper You do not have to choose manual feed in the Setup dialog box of your printer driver Insert the sheet of paper for Portrait vertical or Landscape horizontal with the side you wish to print on face down in the manual feed slot 1 Align the paper at the center of the manual feed slot and be sure to insert it all the way 2 Adjust the paper...

Page 189: ... manual feed slot and subsequent pages from the multi purpose feeder Paper Tray The MFC ejects paper with printed surfaces face down into the paper tray at the front of the MFC When you use transparencies remove each sheet immediately after printing to prevent a paper jam or curled sheets Simultaneous Printing Faxing Your MFC can print data from your computer while sending or receiving a fax or wh...

Page 190: ...der try again using the manual feed slot You can use recycled paper in this MFC Printer Operation Keys FF Cont Test Reset Print Priority On Off Line On Off Line Key This key toggles the MFC s OnLine and Off Line print status which appears on the display If you press this key while printing the MFC immediately stops printing and goes off line Press On Off Line again to resume printing FF Cont Key T...

Page 191: ... online The MFC prints a test sample page You can also use this key to clear data from the memory and reset printer default settings Press Test Reset and Shift at the same time all data is cleared from the printer memory Printing the Internal Font List You can print a list of the MFC s internal or resident fonts to see how each font looks before you select it 1 Press Function 2 1 1 2 Press Start T...

Page 192: ...2 Press 1 to restore the factory settings OR Press 2 to exit without making a change 3 Press Stop to exit Printing PC Data in Hexadecimal You can print data as hexadecimal values so that you can check data errors and problems If you select HEX DUMP MODE all PC data is printed hexadecimal To turn hexidecimal mode off press On Off Line then Shift and Test Reset at the same time 1 Press Function 2 2 ...

Page 193: ...Accessories Memory Board The memory board is installed on the main controller board inside the MFC When you add the optional memory board it increases the performance modes for both fax and printer operations For MFC 4350 MFC 4650 and MFC 6650MC Only ...

Page 194: ...ul and may be necessary if you want to download many different fonts or want to print a very complex document For the Fax Additional memory is available and will expand the memory used for sending and receiving faxes Model Name Optional Memory Total MFC 4350 2 3 MB MFC 4650 1 MB up to 230 pages MFC 6650MC OR OR For MFC 6650MC 30 minutes 1 3 MB 3 3 MB up to 130 pages 2 MB up to 330 pages OR OR For ...

Page 195: ...power cord from the AC outlet and disconnect the interface cable WARNING Unplug the power cord before installing or removing the memory board 2 Press down on the top of the rear cover to release the hook and pull the rear cover out WARNING Do not touch the surface of the main controller board ...

Page 196: ... the left of the main controller board Memory Board Spacer Connector Main Controller Board Connector WARNING Hold the edge of the memory board Do not touch the surface of the board Make sure the memory board is securely seated in the main controller board 4 Reinstall the rear cover 5 Reconnect the interface cable 6 Plug the power cord into the AC outlet ...

Page 197: ...Rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C An FCC compliant telephone cord with a modular p...

Page 198: ...er functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with your multi function center please contact a Brother Authorized Service Center for information on service or repair The telephone company may ask that you disconnect this equipment from the line until the problem has been c...

Page 199: ...ul interference and 2 this device must accept any interference received including interference that may cause undesired operation Important A shielded interface cable which is included with your MFC should be used in order to ensure compliance with the limits for a Class B digital device Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to op...

Page 200: ...erformance standards 21 CFR Subchapter J CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure CAUTION Changes or modifications not expressly approved by Brother Industries Ltd may void the user s authority to operate the equipment Attention The MFC 6650MC you purchased contains a rechargeable...

Page 201: ...NMB 003 du Canada International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy efficient office equipment which includes computers monitors printers facsimile receivers and copy machines world wide As an International Energy Star partner Brother Industries Ltd has decided that this product meets the g...

Page 202: ... product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult your dealer or local power company 9 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into th...

Page 203: ...plug and the main socket to which the plug is connected in case the main power to the machine must be disconnected quickly 15 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D I...

Page 204: ...ON OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR ...

Page 205: ...pyright 1998 Visioneer Inc All rights reserved Brother is a registered trademark of Brother Industries Ltd Visioneer PaperPort LE is a registered trademark of Visioneer Inc Windows Microsoft and MS DOS are registered trademarks of Microsoft in the U S and other countries Excel and Word are trademarks of Microsoft Corp TextBridge is a trademark of Xerox Imaging Systems Inc NetCentric FaxStorm are r...

Page 206: ...192 C H A P T E R E I G H T E E N ...

Page 207: ... t resolve a difficulty with your MFC using this manual call our Fax Back System and follow the voice prompts to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogrammed on One Touch key 01 Brother Home Page You can find more information about Brother p...

Page 208: ...um unit until you its life have a print quality problem then replace the drum unit with a new one CHECK PAPER The MFC is out of paper or paper Refill the paper or remove the is not properly loaded in the paper and load it again multi purpose sheet feeder CHECK PAPER SIZE Your Paper Size setting may not When you see this error the be set correctly for the paper you reduction ratio automatically are...

Page 209: ...MENT JAM Documents were not inserted or Do not pull paper out until you fed properly or document was see page 197 too long DOWNLOAD FULL The download buffer is full Press FF Cont Printing will resume the downloading is canceled MACHINE ERROR XX MFC has a mechanical problem Turn the power off Then call PRESS STOP KEY Brother Customer Service at USA 1 800 284 4329 From within Canada 1 800 853 6660 F...

Page 210: ...ng the TrueType mode to Print as Graphics in the PRINT menu of your application software If this does not clear the error reduce the complexity of your document or reduce the print resolution PRINTER JAM The paper is jammed in the MFC Do not pull the paper out until you see page 197 SET CARTRIDGE Toner cartridge is not installed Reinstall the toner cartridge TONER EMPTY Toner is used up and printi...

Page 211: ...K Printer Jam Before you can clear a printer jam error you must find out where the paper is stuck See the following three types of paper jams WARNING Do not force the jammed paper from the paper tray because you may damage the MFC and cause toner to scatter on the next printed pages After you have used the MFC some internal parts of the machine are extremely HOT When you open the top cover of the ...

Page 212: ...d out of the feeder 2 Close the multi purpose sheet feeder 3 Open the top cover and check that a torn piece of paper does not remain inside the MFC Multi purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser Unit 1 Open the top cover 2 Remove the drum unit 3 Gently pull out the jammed paper 4 Reinstall the drum unit 5 Close the top cover ...

Page 213: ...party s fax scanner may be dirty Clean your primary corona wire see page 215 or ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 800 284 4329 USA or 1 800 853 6660 From within Canada or 1 514 685 6464 From within Montreal MFC hears voice as If your MFC is set to Easy Re...

Page 214: ...ine cord connections at the MFC and wall jack Check that the handset curled cord is connected to the MFC s handset jack Test the wall jack with another single line telephone If no dial tone on the wall outlet call your Telephone Company Poor transmitting quality Try changing your resolution to FINE or SUPERFINE see Resolution p 64 Make a copy to verify the MFC s scanner operation Transmission veri...

Page 215: ...ding or receiving fax data Example 1 If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Caller ID feature you can verify that the second call is a fax by switching to it You have the option to receive the fax call by asking the first caller to hang up to clear the line Example 2 If you are sending or receiving a fax message while a Call Wai...

Page 216: ...umber of font sizes within message occurs your application software Expand the printer memory by installing one of the optional memory boards ME1000 or ME2000 MFC 4350 MFC 4650 and MFC 6650MC only My headers or footers Most laser printers have a restricted area that will not appear when I view my accept print Usually these are the first two lines and document on the screen last two lines leaves 62...

Page 217: ...Page Eject or Form Feed command to the end of your print job How can I change the Use the Remote Printer Consol RPC program user settings or default settings on the MFC The MFC does not load Check to see if the CHECK PAPER or PRINTER JAM paper The LCD shows message appears on the LCD If so the multi purpose CHECK PAPER or sheet feeder may be out of paper or not properly PRINTER JAM installed If it...

Page 218: ... you use paper that meets the spots in black text and specifications Rough surface or thick media can cause graphic areas the problem If you still see white spots and the display shows CHANGE DRUM SOON replace the drum unit with a new one Toner scatters and stains Adjust the print conditions by setting the Print Density the printed page function Remove the drum unit and clean the MFC s interior Se...

Page 219: ...t either edge temperatures etc may cause this condition to occur Make sure the MFC is placed on a flat horizontal surface Remove the drum unit with the toner cartridge installed Try rocking them from side to side You may clear a blurred page by wiping the scanner windows with a clean soft cloth See Regular Maintenance Cleaning the Printer and Cleaning the Drum Unit on pages 214 and 215 If a blurre...

Page 220: ...comm115 drv comm drv brmfcomm drv 386Enh DEVICE C WINDOWS SYSTEM Bi Di 386 If you do not want to edit the System ini file please change the screen saver to another one and Re install Multi Function Link Pro again Bi Directional Parallel Ports nibble and byte modes The MFC supports both nibble AT and byte Bi directional mode parallel ports If your PC supports byte mode scanning and fax reception wi...

Page 221: ...lowing the instructions on the CD ROM label The bi directional communication may be disabled when the driver is installed from the Add menu in Printers of the Control Panel Please restart Windows Remove the conflicting situation caused by one of the following printer drivers Review the following sections that apply to any additional printer drivers you may have installed into your Windows software...

Page 222: ... follows spooler QP LPT1 wpsljqp dll Then open the system ini file using the Notepad application Look for the following statement in the 386Enh section 386Enh device wpsljvpd 386 WPSLPT1 1 Then disable this function by adding a semicolon at the beginning of the above sentences as follows device wpsljvpd 386 WPSLPT1 1 You must restart Windows to make these modifications effective These modification...

Page 223: ...tement in the windows section windows run C WINDOWS SYSTEM WPSIOMON Then disable this function by adding a semicolon at the beginning of the above sentence as follows windows run C WINDOWS SYSTEM WPSIOMON Look for the following statement in the spooler section spooler QP LPT1 wpslbq dll Then disable this function by adding a semicolon at the beginning of the above sentence as follows spooler QP LP...

Page 224: ...in the drum unit Top Cover Drum Unit You must restart Windows to make these modifications effective These modifications disable the printer status reporting on your PC however you will be able to use the MFC with no further problems Graphics orText Is MissingWhen the Document Is Printed This could be caused by your Display Driver software Contact your reseller and inquire about the latest Display ...

Page 225: ...mbly into the plastic bag and seal the bag completely Plastic Bag Toner Cartridge Drum Unit 5 Close the top cover Remove the wire extension document tray dust cover paper tray and handset and pack them 6 Wrap the MFC in the plastic bag and place it in the original carton box with the original packing material ...

Page 226: ...E T E E N 7 Place documents manual and printed material and the drum unit and toner cartridge assembly into the original carton as shown below MFC 4350 only MFC 4650 MFC 6650MC and MFC 7750 8 Close the carton and tape it shut ...

Page 227: ...ocument Scanner 1 Unplug the telephone line and then the power cord When you reconnect these lines later make sure to connect the power cord first then the telephone line 2 Open the control panel cover 3 Wipe dirt off the MFC using a slightly damp clean cloth 4 Clean the white bar and the glass cover Moisten a small piece of clean soft lint free cloth with isopropyl alcohol and carefully remove di...

Page 228: ...it off with cold water 1 Open the top cover 2 Remove the drum unit assembly Gears Toner Sensor Electrical Terminal Scanner Window Sensor Strip WARNING Just after you have used the MFC some internal parts of the machine are extremely HOT When you open the top cover of the MFC never touch the shaded parts as shown in the diagram below HOT 3 Wipe the electric terminals with isopropyl alcohol on a cot...

Page 229: ...lean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times 3 Return the tab to the home position mark position before reinstalling the drum unit Home Position Tab Corona Wire CAUTION If you do not position the tab at the home position printed pages may have vertical stripes 4 Install the drum unit into the MFC See the section Replacing the Drum Uni...

Page 230: ...t spill out of the cartridge When discarding used toner cartridges keep them separate from domestic garbage It is recommended that you clean the MFC when you replace the toner cartridge Toner Empty Indicator When the toner cartridge is running low the display shows TONER LOW and the Toner Empty LED on the control panel flashes on and off to indicate the toner is low The Toner Empty LED light stays...

Page 231: ...o never touch the shaded parts shown in the illustration HOT 1 Open the top cover Make sure the top cover is completely open To remove the drum unit hold each side of the drum by its handles and gently lift the drum forward toward you Top Cover Top Cover Drum Unit Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner Inside the MFC ...

Page 232: ...be removed unless the shutter is completely closed by turning the lever fully to the front Toner Cartridge Drum Unit 3 Remove the old toner cartridge from the drum unit by gently pulling it out WARNING Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe it off or wash it with cold water ...

Page 233: ...ait to unpack the toner cartridge until immediately before you install it into the MFC If a toner cartridge is left unpacked for a long period of time the toner life is shortened You can use only a genuine Brother toner cartridge TN 5000PF series which is specially formulated to ensure top print quality Using another brand of toner cartridge may void your MFC s warranty 5 Gently rock the toner car...

Page 234: ...r cartridge and the drum unit fit together correctly make sure that the toner cartridge guide arrow is exactly aligned with the guide arrow on the drum unit Drum Unit Toner Cartridge 7 Gently turn the lever on the toner cartridge backward until it stops Lever 8 Reinstall the drum unit into the MFC and close the top cover Top Cover Drum Unit ...

Page 235: ...ully because it contains toner When you replace the drum unit you should clean the MFC See page 217 The drum unit is a consumable and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and toner that you use and the number of pages per print job etc The drum life is estimated at approximately 20 000 pages...

Page 236: ... of the MFC are extremely HOT So please be careful HOT Follow these steps to replace the drum unit 1 Open the top cover 2 Remove the old drum unit Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner Top Cover Drum Unit Inside the MFC ...

Page 237: ...nit according to local regulations If you are not sure of them call your local Sanitation Department Be sure to seal the drum unit tightly so toner powder does not spill out of the unit When discarding used drum units keep them separate from domestic garbarage 4 Wait to unpack the new drum unit until immediately before installing it Place the old drum unit into the aluminium bag and discard it acc...

Page 238: ...r sheet Wait to unpack the drum unit immediately before installing it into the MFC If an unpacked drum unit is subjected to excessive direct sunlight or room light the unit may be damaged Handle the toner cartridge and the drum unit carefully because they contain toner If toner scatters and your hands or clothes get dirty immediately wipe or wash with cold water ...

Page 239: ...artridge into the new drum unit For more information see Replacing the Toner Cartridge on page 216 7 Holding the new drum unit by its handles install it Close the top cover 8 The MFC will eject the clear plastic starter sheet automatically Clear Plastic Starter Sheet Top Cover Drum Unit ...

Page 240: ... and drum unit carefully because they contain toner If toner scatters and your hands or clothes get dirty immediately wipe or wash it off with cold water For Customer Service USA 1 800 284 4329 voice 1 908 575 8790 fax From within Canada 1 800 853 6660 voice 1 514 685 4898 fax From within Montreal 1 514 685 6464 voice ...

Page 241: ...cifications Compatibility ITU T Group 3 CodingSystem MH MR MMR Modem Speed 14400 2400 bps MFC 4350 MFC 4650 and MFC 6650MC 33600 2400 bps MFC 7750 Document Input Width 5 8 inches to 8 5 inches 148 mm to 216 mm Document Input Length 3 9 inches to 14 1 inches 100 mm to 360 mm Scanning PrintingWidth 8 2 inches 208 mm PaperSize Letter Legal A4 Multi purposeSheetFeeder 200 sheets 20 lbs Gray Scale 64 l...

Page 242: ...ched telephone network Printer Specifications Emulation Brother Printing System for Windows emulation mode of HP LaserJet IIP PCL level 4 Printer Driver Windows 3 1 3 1 1 Windows 95 98 and Windows NT Workstation Version 4 0 driver supporting Brother Native Compression mode and bi directional capability Interface Bi directional parallel cable IEEE 1284 Memory Capacity 1 MB MFC 4350 MFC 4650 and MFC...

Page 243: ... the number of pages per print job etc True Type Fonts TrueType compatible soft fonts for Windows on the supplied CD ROM on CD ROM Electrical and Environment Temperature Allowable 50 90 5 F 10 32 5 C Storage 38 104 F 3 3 40 C Warm Up Max 1 minute at 73 4 F 23 C First Print 20 seconds when loading Letter size paper for the multi purpose sheet feeder Power Source 120V AC 50 60Hz Canadian Version Onl...

Page 244: ...STROBE Input 19 0V S G 2 DATA 1 Input 20 0V S G 3 DTAT 2 Input 21 0V S G 4 DATA 3 Input 22 0V S G 5 DATA 4 Input 23 0V S G 6 DATA 5 Input 24 0V S G 7 DATA 6 Input 25 0V S G 8 DATA 7 Input 26 0V S G 9 DATA 8 Input 27 0V S G 10 ACKNLG Output 28 0V S G 11 BUSY Output 29 0V S G 12 PE Output 30 0V S G 13 SLCT Output 31 INPUT PRIME Input 14 AUTO FEED Input 32 FAULT Output 15 N C 33 N C 16 0V S G 34 N C ...

Page 245: ...5 Spanish HP German PC 8 ISO21 German PC 8 D N ISO15 Italian PC 8 Turkish ISO6 ASCII PC 850 Legal PC 852 ISO2 IRV PC 860 PC 863 PC 865 The following bitmapped fonts are resident in the MFC Brougham 10 12 point upright normal upright bold italic normal italic bold Brougham 12 10 point upright normal upright bold italic normal italic bold Letter Gothic 16 66 8 5 point upright normal upright bold ita...

Page 246: ...p of the table are code values with which characters are to be replaced in the Roman 8 character set For other characters see character set of Roman 8 If you want to know which characters are in each symbol character set print the CHARSETS PRN file from The Print Form option in the Direct Access Menu of the Remote Printer Console Program ...

Page 247: ...swer Backup Print Sets your MFC to print a copy of faxes that are received and stored in memory beeper The sound the keys make when they are pressed an error occurs or a document has been received or transmitted beeper volume Volume setting for the beep when you press a key or make an error broadcasting The ability to send the same fax message to more than one location Call Back Message Allows you...

Page 248: ...e that contains the sender and recipient s name and fax number number of pages and comment You can generate an electronic cover page at the other end with pre programmed information from memory or you can print a sample cover page to fax with your document Cover Page Message The comment that is on the Cover Page This is a programmable feature Delayed Fax Sends your fax at a later time that day Del...

Page 249: ...X TEL You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD fax tones The signals sent by sending and receiving fax machines while communicating information Fine Mode Resolution is 196 x 203 dpi It is used for small print and graphs Function Mode The programming mode for changing the settings of your MFC gray scale The shades of gray avail...

Page 250: ...r or external answering machine One Touch Keys on the MFC control panel where you can store numbers for easy dialing You must use a separate key for each number Out of Paper Reception Receives faxes into the MFC s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging This feature enables your fa...

Page 251: ...s the Speed dial button and then two digit code to start the dialing process Standard resolution 98 x 203 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number super fine resolution 392 x 203 dpi Best for very small print and line art Tel Index An electronic alphabetical l...

Page 252: ...The process of sending documents over the phone lines from your MFC to the receiving fax machine User Option List A printed report that shows the current settings of your MFC Visioneer PaperPort LE for Brother A document management application that enable you to view incoming faxes and scanned documents Xmit Report Transmission Report A listing of each transmission showing caller ID date time and ...

Page 253: ...on the World Wide Web i 118 Brother Resource Manager 134 C Call Back Message 35 66 CALL PICKUP 51 Call Reservation 66 Call Waiting Caller ID 52 Caller ID 51 Canceling a Job 48 CHANGE DRUM SOON 194 204 Character Set 231 CHECK PAPER 194 CHECK PAPER SIZE 194 Cleaning 213 COMM ERROR 194 CONNECTION FAIL 194 Connecting 19 Contrast 63 Control Panel 4 6 COOLING DOWN 195 Copy 26 89 90 91 Corrections 34 COV...

Page 254: ...106 Fax Receive Code 21 44 Fax Redial 55 Fax Storage 81 Fax Tones and Handshake 2 Fax Back System 71 FCC Notices 183 184 185 FF Cont Key 176 Fine Resolution 64 Flexible Memory Settings 94 Font 231 Function Mode 25 Function Selection Table 27 G Gray Scale 227 Groups for Broadcasting 73 74 H Handset Volume 36 HELP 1 25 Hold 77 Hook 5 7 36 I ICM Recording Monitor 101 Incoming Messages 101 102 Inserti...

Page 255: ...hoto Resolution 64 PIN 80 102 Playing messages 98 Polling 46 47 70 Polling Transmit 69 Power 11 14 32 37 181 Print Priority Key 177 Printer Configuration 177 PRINTER JAM 196 Printer Operation Keys 176 Printing 62 98 99 173 175 Printing Fax 175 PRIVATE CALL 51 R Recording Conversation 102 Recording Memo 102 Redial 55 66 70 Reduction 42 43 Remote Access Code 82 105 106 Remote Code 45 Remote Commands...

Page 256: ... Sheet Procedure 2 Test Reset Key 177 Toll Saver 101 Tone Pulse 31 78 Transmission Verification Report 88 Troubleshooting 193 Two Line Phone System 22 Two Line TelephoneAnswering Device TAD 23 U User Settings 87 V Visioneer PaperPort LE 135 Volume 36 96 W Warranties Notice of Disclaimer 190 Windows NT Workstation Version 4 0 116 Windows 3 1 or 3 11 114 Windows 95 98 115 World Wide Web i ...

Page 257: ...the Telecommunications Regulations of that country and the power requirements of your Multi Function Center may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporat...

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