2-29
Confidential
4.2
Troubleshooting Image Defect
Image defect related problems are end user recoverable if following the User Check items. If
the same problem occurs, follow each procedure in the order of the number described in the
Step column in the tables below.
4.2.1 Light
User Check
• Check the printer's environment. High temperature and high
humidity or low temperature and low humidity conditions can cause
this problem.
• If the whole page is light, toner save mode may be on. Off the toner
save mode.
• Adjust the density by the Density Adjustment.
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one. If remove the used
toner cartridge and replace a relatively new used toner cartridge,
this case is caused.
Step
Cause
Remedy
1
Dirt on electrodes of the drum unit
and printer body
Clean the electrodes of the drum unit and
printer body. (Refer to
)
2
Develop bias failure
Reset the counter of develop roller.
3
High voltage power supply PCB
ASSY failure
Replace the high voltage power supply
PCB ASSY.
4
Main PCB failure
Replace the main PCB ASSY.
5
Laser unit failure
Replace the laser unit.