2-24
Confidential
• Jam inside/Jam rear
Paper jam inside and rear of the printer
Waves in the paper / folds in the paper at the eject roller
User Check
• Check if the paper is jammed inside and rear side of the printer.
If jammed, remove it.
• Check if the back cover is closed certainly.
• Remove the protective material of the bottom side of the drum unit.
Step
Cause
Remedy
1
Registration front actuator
catching on some position
Correct catching of the registration front
actuator.
2
Registration rear actuator or paper
eject actuator catching on some
position
Correct catching of the registration rear
actuator or paper eject actuator.
3
Harness connection failure of
registration front/rear sensor PCB
ASSY or paper eject sensor PCB
ASSY
Check the harness connection of the
registration front/rear sensor PCB ASSY or
paper eject sensor PCB ASSY, and
reconnect it.
4
REG clutch ASSY failure
Replace the REG clutch ASSY.
5
Paper eject sensor PCB ASSY
failure
Check the sensor performance following
the procedure in
(Chapter 5).
If any problem occurs, replace the paper
eject sensor PCB ASSY.
6
Low voltage power supply PCB
ASSY failure
Replace the low voltage power supply PCB
ASSY.
7
Main PCB failure
Replace the main PCB ASSY.
8
Fuser unit failure
Replace the fuser unit.
9
Registration front/rear sensor PCB
ASSY failure
Check the sensor performance following
the procedure in
(Chapter 5).
If any problem occurs, replace the regist
frame ASSY.
User Check
• Check that the problem is solved if new paper is used.
Step
Cause
Remedy
1
Foreign object around eject roller
Remove the foreign object around the eject
roller.
2
Eject roller failure
Replace the top cover ASSY.