2-23
Confidential
4.1.5 Paper jam
• Paper tray and front cover section
Paper jam at paper tray and front cover section
User Check
• Check if the paper is jammed in the paper tray and front cover section.
If jammed, remove it.
• Adjust the paper guide corresponding to the paper size.
• Check whether the paper of the irregular thickness is loaded.
• Check if too much paper is loaded in the tray.
Step
Cause
Remedy
1
Paper edge actuator (HL-2250DN/
2270DW only) or registration front
actuator catching on some position
Correct catching of the paper edge
actuator or registration front actuator.
2
Harness connection failure of
registration front/rear sensor PCB
ASSY
Check the harness connection of the
registration front/rear sensor PCB ASSY,
and reconnect it.
3
Paper feeding kit worn out
Replace the paper feeding kit.
4
Low voltage power supply PCB
ASSY failure
Replace the low voltage power supply PCB
ASSY.
5
Main PCB failure
Replace the main PCB ASSY.
6
Registration front/rear sensor PCB
ASSY failure
Check the registration front sensor and
registration rear sensor performance
following the procedure in
(Chapter 5).
If any problem occurs, replace the regist
frame ASSY.