USER’S GUIDE
6–12
Printing
Questions
Recommendations
The printer prints
unexpectedly or it prints
garbage.
•
Make sure your application software is
correctly set up to use this printer and
check the printer driver settings or printer
settings in your application software.
•
Check the printer emulation settings. If you
can use the supplied RPC program, use it to
change the settings as required. Also, you
can print the current setting list from the
RPC program or Printer Control Panel.
•
You may clear the problem by resetting the
printer to user or factory settings. See “-
Reset/Hex Dump Mode” in Chapter 3.
•
Make sure that the correct interface type
and settings are set up to match your
computer. Be sure to use the RS-422A
serial interface for Macintosh computers
and the RS-232C serial interface for PCs.
The printer cannot print
full pages of a document.
An error message “Print
Overrun” occurs.
The printer received a very complex print job
and could not process part of the page. This
may be solved by the following ways.
•
If you are using Windows 3.1 with the
supplied printer driver, set the TrueType
mode to ‘Print as graphics’.
•
Reduce the complexity of your document or
reduce the print resolution.
The printer prints the first
couple of pages correctly,
then some pages have
text missing.
This is a problem usually relating to Serial
Interface settings. Your computer is not
recognizing the printer’s input buffer full signal.
Causes could be: incorrect serial cable
(incorrectly wired or too long), incorrect setting
of your computer serial interface.
The printer cannot print
my spreadsheet. A
"Memory Full" error
message occurs.
Some applications download several types and
sizes of fonts. This can use up your printer
memory very quickly. Either reduce the number
of font sizes within your application, reduce
resolution or purchase additional memory for
the printer.
My headers or footers
appear when I view my
document on screen but
do not show up when I
print them.
Most laser printers have a restricted area that
cannot be printed on. Usually the first two lines
and last two lines of text cannot print. Adjust
the top and bottom margins in your document to
allow for this.
