GT-3 Series
7. Troubleshooting
135
Problem
Cause
Solution
The outlines of printed image
are not clear, or texts and
outlines are printed doubled.
The Platen height may be
wrong with a too large gap.
Adjust the Platen height to make the clearance
between the Clearance Sensor and the surface
of the Print Heads app. 2 mm. See "4-5. Placing
the T-shirt on the Platen". When "Platen
Lowering Set (option)" is used, put them back to
the original parts or lay something on the Platen.
T-shirt is smudged with ink. Print Heads hit the garment
Keep the surface flat and adjust the height. (esp.
both edges). See "4-5. Placing the T-shirt on the
Platen".
Flushing Plate Sponge is full
of waste ink.
Replace the Flushing Plate Sponge and
Flushing Plate Felt. See "6-1-3. Replacing
Flushing Plate Sponge and Flushing Plate Felt".
Clearance Sensor is stained. Wipe off the both sides of Clearance Sensor.
See “6-1-6. Cleaning the inside of the printer
and restart".
The Platen Sheet needs to
be replaced and is dirty.
See “6-2-5. Replacing the Platen Sheet".
Pale colors are getting
disappeared while printing.
The nozzles f the Print Heads
are getting dried under the
humid high-temperature
condition.
See “7-2-10. Adjusting the Flushing Interval”,
"7-2-11. Adjusting the Flushing Volume".
White is uneven.
Pretreatment was not applied
enough or done unevenly.
Apply evenly. See "4-6-1. Applying the
Pretreatment”.
Water drops on the
Pretreatment-cured surface
cause stains.
Do not wet the cured surface. See "4-6-1.
Applying the Pretreatment”.
White is not white enough.
Pretreatment was not applied
enough.
See "4-6-1. Applying the Pretreatment”.
Poor curing: Temperature
was too low and/or the
pressure is too low.
Confirm the temperature and increase the
pressure of heat press. See "4-6-1. Applying the
Pretreatment”.
Mis-firing of nozzles: Confirm
by printing Nozzle Check
Pattern. by referring "7-2-3.
Checking Print Quality with
Nozzle Check Pattern ". The
Print Heads need to be
cleaned.
Press the Head Cleaning Button to clean the
Print Heads. Or select "Head Cleaning" menu.
After Head Cleaning, check the nozzles with
"Nozzle Check Pattern. If repeating this 5 times
does not solve the problem, see “7-2-2.
Cleaning the Print Heads”.
Daily Cleaning White is not
done. White Ink Cartridges
were not shaken enough.
Do the steps in "6-2-1. Daily Cleaning White for
replacing dull White Ink". Shake the White Ink
Cartridges well.
