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Troubleshooting

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If You Are Having Difficulty with Your Machine

For technical help, you must contact Brother customer support.

If you think there is a problem with your machine, check the following topics. You can correct most problems
yourself.
If you need additional help, go to your model's 

FAQs & Troubleshooting

 page at 

support.brother.com

.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

•

Paper Handling and Printing Problems

•

Telephone and Fax Problems

•

Other Problems

•

Network Problems

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AirPrint Problems

371

Summary of Contents for DCP-T520W

Page 1: ...Online User s Guide DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 2020 Brother Industries Ltd All rights reserved ...

Page 2: ...rea 59 Print 60 Print from Your Computer Windows 61 Print a Photo Windows 62 Print a Document Windows 63 Cancel a Print Job Windows 64 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 65 Print as a Poster Windows 66 Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows 67 Print on Both Sides of the Paper Manually Manual 2 sided Printing Windows 70 Prin...

Page 3: ...an Using Windows Fax and Scan 121 Scan from Your Computer Mac 125 Copy 126 Copy a Document 127 Enlarge or Reduce Copied Images 128 Sort Copies 130 Make Page Layout Copies N in 1 or Poster 131 Copy on Both Sides of the Paper 2 sided Copy 134 Copy an ID Card 137 Copy Settings 139 Fax 142 Send a Fax 143 Send a Fax from Your Brother Machine 144 Send a Fax Manually 146 Send a Fax at the End of a Conver...

Page 4: ...ttings Using the Control Panel 239 Wireless Network Settings 240 Use the Wireless Network 241 Use Wi Fi Direct 255 Enable Disable Wireless LAN 260 Print the WLAN Report 261 Network Features 264 Print the Network Configuration Report 265 Reset the Network Settings to Factory Default 266 Brother Management Tools 267 Security 268 Before Using Network Security Features 269 Configure Certificates for D...

Page 5: ... Jammed in the ADF 346 Printer Jam or Paper Jam 347 Paper is Jammed in the Machine when using the Standard Paper Tray Paper Jam 348 Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front 353 Paper is Jammed in the Front of the Machine Jam B Front 358 Paper is Jammed in the Back of the Machine Jam C Rear 361 Paper is Jammed in the Multi purpose Tray Jam D MP tray 363 Paper is Jam...

Page 6: ...ions to Improve Your Print Results 432 Pack and Ship Your Brother Machine 434 Machine Settings 436 Change Machine Settings from the Control Panel 437 In the Event of Power Failure Memory Storage 438 General Settings 439 Print Reports 453 Settings and Features Tables 456 Change Machine Settings Using Web Based Management 472 What is Web Based Management 473 Access Web Based Management 474 Set or Ch...

Page 7: ...Home Before You Use Your Machine Before You Use Your Machine Definitions of Notes Trademarks Important Notes 1 ...

Page 8: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 9: ...ce WPA WPA2 and Wi Fi Protected Setup are trademarks of Wi Fi Alliance Mopria and the Mopria logo are registered trademarks and service marks of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs Any trade names and pr...

Page 10: ... 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the DCP T720DW MFC T920DW are used unless otherwise specified In this User s Guide the illustrations of the DCP T720DW MFC T920DW are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unles...

Page 11: ...our Machine Introduction to Your Machine Before Using Your Machine Control Panel Overview LCD Overview Enter Text on Your Brother Machine Access Brother Utilities Windows USB Ethernet Port Locations on Your Brother Machine 5 ...

Page 12: ...rom your computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished DCP models do not support the fax feature Firewall Wind...

Page 13: ...es to help you set up and use the machine 2 Mode Buttons FAX Press to switch the machine to Fax mode SCAN Press to switch the machine to Scan mode COPY Press to switch the machine to Copy mode PHOTO WEB Press to switch the machine to Photo Web mode 3 Settings Buttons Clear Back Press to go back to the previous menu Settings Press to access the main menu OK Press to select a setting d Press to acce...

Page 14: ...during the F T ring pseudo double ring press Hook to talk Redial Pause Press to redial the last number you called Press to select and redial the numbers from the Outgoing Call History or Caller ID History Press to insert a pause when dialling numbers 5 Dial Pad Use to dial fax and telephone numbers Use as a keyboard to enter text or characters 6 Stop Exit Press to stop an operation Press to exit f...

Page 15: ...nt head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 2 1 9 8 6 5 3 4 7 1 Liquid Crystal Display LCD Displays messages to help you set up and use the machine 2 Warning LED Blinks in orange when the LCD displays an error or an important status message 3 Menu But...

Page 16: ...s to start making copies in monochrome Press to start scanning documents in colour or monochrome depending on the scan setting Colour Start Press to start making copies in full colour Press to start scanning documents in colour or monochrome depending on the scan setting 7 SCAN Press to switch the machine to Scan mode 8 WiFi Press to configure the wireless settings while the machine is idle 9 Copy...

Page 17: ...e print speed becomes slower 2 Wireless Status Each icon in the following table shows the wireless network status The wireless network is connected A three level indicator in the Home screen displays the current wireless signal strength The wireless access point cannot be detected The wireless setting is disabled 3 Date and Time Displays the date and time set on the machine 4 Faxes in Memory Displ...

Page 18: ...C T925DW When you are setting certain menu selections such as the Station ID you may need to enter text into the machine Most dial pad buttons have three or four letters printed on the buttons The buttons for 0 and do not have printed letters because they are used for special characters Press the appropriate dial pad button the number of times shown in this reference table to access the character ...

Page 19: ...ess Press Press 0 Ä Ë Ö Ü À Ç È É 0 Related Information Introduction to Your Machine Related Topics Send the Same Fax to More than One Recipient Broadcasting Save Outgoing Call Numbers to the Address Book Save Caller ID History Numbers to the Address Book Change a Broadcasting Group Name Set Your Station ID 13 ...

Page 20: ...ther Utilities Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 7 Click Start All Programs Brother Brother Utilities 2 Select your machine 3 Select the operation you want to use Related Informati...

Page 21: ...d click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 7 Click Start All Programs Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left navigation bar and then click Uninstall Follow the instructio...

Page 22: ... Downloads page at support brother com Windows Or use the Brother installation disc to set up your machine not available in all countries 1 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 2 Locate the correct port based on the cable you are using inside the machine as shown Carefully guide the cable through the cable channel...

Page 23: ...Home Paper Handling Paper Handling Load Paper Load Documents 17 ...

Page 24: ...d Paper in the Paper Tray Load Paper in the Manual Feed Slot Load Paper in the Multi purpose Tray MP Tray Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 18 ...

Page 25: ...per Load Paper in the Paper Tray Load Paper in the Paper Tray Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Legal Size Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 19 ...

Page 26: ...different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine DCP T820DW DCP T825DW MFC T920DW MFC T925DW 1 If the paper support flap 1 is open close it and then clos...

Page 27: ... jams and misfeeds Always make sure the paper is not curled or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 21 ...

Page 28: ...ith the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper 1 8 Close the output paper tray cover 9 Slowly push the paper tray completely into the machine 10 Pull out the paper support 1 until it locks into place and then unf...

Page 29: ...Related Topics Change the Check Paper Setting Choose the Right Print Media Change the Paper Size and Paper Type 23 ...

Page 30: ...ting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine DCP T820DW DCP T825DW MFC T920DW MFC T925DW This operation is available only for some countries 1 If the paper support flap 1 is open close it and then close the paper sup...

Page 31: ... 1 and the paper length guide 2 to fit the paper size 2 1 6 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 7 Gently load paper in the paper tray with the printing surface face down 25 ...

Page 32: ...roblems To add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 8 Gently adjust the paper width guides to fit the paper Make sure the paper guides touch the edges of the paper 9 Close the output paper tray cover 10 Slowly push the paper tray completely int...

Page 33: ...11 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray 27 ...

Page 34: ...e in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine DCP T820DW DCP T825DW MFC T920DW MFC T925DW 1 If the paper support flap 1 is open close it and then close the paper support...

Page 35: ...20 sheets of photo paper may cause paper jams 7 Lift the output paper tray cover 8 Gently adjust the paper width guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray 1 9 Close the output paper tray cover 10 Slowly push the paper tray completely into the machine 29 ...

Page 36: ...until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Related Topics Change the Check Paper Setting Choose the Right Print Media Change the Paper Size and Paper Type 30 ...

Page 37: ...he machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on the machine DCP T820DW DCP T825DW MFC T920DW MFC T925DW Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible 1 If the paper suppor...

Page 38: ...ide 2 to fit the size of the envelopes Make sure the envelopes are flat in the tray 1 2 IMPORTANT If envelopes are multi feeding load one envelope in the paper tray at a time 6 Close the output paper tray cover 7 Slowly push the paper tray completely into the machine 32 ...

Page 39: ...ce and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Related Topics Change the Check Paper Setting Choose the Right Print Media Change the Paper Size and Paper Type Paper Type and Paper Size for Each Operation 33 ...

Page 40: ...slot one sheet of paper at a time NOTE To prevent dust from entering the machine be sure to close the cover if you are not using the manual feed slot The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot 1 Open the manual feed slot cover 2 Lift the paper support 3 Slide the manual feed slot paper guides to fit the width of the paper you are using 34 ...

Page 41: ...4 Load only one sheet of paper in the manual feed slot with the printing surface face up 35 ...

Page 42: ...load paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam 5 Using both hands push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Release the paper when you feel the machine pull it The LCD displays Ready Follow the instructions displayed on the LCD When loading an envelope or a sheet of thick pape...

Page 43: ... is placed in the manual feed slot the machine always prints from the manual feed slot The machine will eject any paper loaded in the manual feed slot while a test page report etc is being printed The machine will eject paper loaded in the manual feed slot during the machine s cleaning process Wait until the machine finishes its cleaning and then load paper in the manual feed slot Related Informat...

Page 44: ...nge the paper size and paper type Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the printer driver Windows or on t...

Page 45: ...4 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled You can load only one sheet of Legal Mexico Legal India Legal Folio size paper into the MP tray at a time 5 Gently load the paper in the MP tray with the printing surface face up 39 ...

Page 46: ... load the paper 1 6 Using both hands gently adjust the MP tray paper guides to fit the paper DO NOT press the paper guides too tightly against the paper Doing this may cause the paper to fold and jam Place the paper in the centre of the MP tray between the paper guides If the paper is not centred pull it out and insert it again at the centre position 7 Pull out the paper support 1 until it locks i...

Page 47: ...ing the machine through the slot when you are using the MP tray Follow these steps to install the cover to the MP tray 1 Open the MP tray 2 Using both hands fit the two pins on the cover 1 into the holders in the front of the MP tray 2 2 1 3 Pull the top of the MP tray cover slightly toward the front of the machine and load paper in the MP tray with the printing surface face up 4 Push the top of t...

Page 48: ...Related Information Load Paper 42 ...

Page 49: ...lopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 3 mm 12 mm 3 mm The Borderless print feature is not available for envelopes and 2 sided printing Related Information Load Paper Related Topics Paper Handling and Pri...

Page 50: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Setting Shrink Page Size of an Oversized Incoming Fax 44 ...

Page 51: ...ct Paper Size Press OK g Select the paper size option you want and then press OK 3 Press Stop Exit The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK...

Page 52: ... Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 46 ...

Page 53: ...820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select General Setup Press OK b DCP T820DW DCP T825DW Select Tray Setting Press OK c Select Check Paper Press OK d Select On or Off Press OK 3 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select Tray Setting Press OK c Select Check Paper Press OK...

Page 54: ... you print on inkjet paper coated paper and glossy paper be sure to select the correct print media in the printer driver or in the application you use to print or the Paper Type setting on the machine When you print on photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the prin...

Page 55: ...listed in the table Brother paper may not be available in all countries If Brother paper is not available in your country we recommend testing various paper types before purchasing large quantities Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Related Information Acceptable Paper and Other Print Media 49 ...

Page 56: ...g types of paper Damaged curled wrinkled or irregularly shaped 1 1 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain DO NOT use envelopes that Are loosely constructed Have windows Are embossed have raised writing on them Have clasps or staples Are pre printed on the inside Are self ad...

Page 57: ...a Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Paper Weight and Thickness Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 51 ...

Page 58: ...x 345 mm Yes Yes Yes Folio 3 215 9 x 330 2 mm Yes Yes Yes Executive 184 1 x 266 7 mm Yes JIS B5 4 182 x 257 mm Yes JIS B6 4 128 x 182 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Cards Photo 10 x 15 cm Yes Yes Yes Photo L 9 x 13 cm Yes Photo 2L 13 x 18 cm Yes Yes Index Card 13 x 20 cm Yes Envelopes C5 Envelope 162 x 229 mm Yes DL Envelope 110 x 220 mm Yes Com 10 104 7 x 241 3 mm Yes Monarch ...

Page 59: ...to 4 x 6 10 x 15 cm Photo L 3 5 x 5 9 x 13 cm Photo 2L 5 x 7 13 x 18 cm Index card 5 x 8 13 x 20 cm Plain Paper Inkjet Paper Glossy Paper Recycled Paper Photo Index Card and Envelopes 1 Multi purpose tray MP tray 3 DCP T820DW DCP T825DW MFC T920DW MFC T925DW A4 Letter Legal Mexico Legal India Legal Folio Executive B5 JIS A5 B6 JIS A6 Envelopes C5 Com 10 DL Monarch Photo 4 x 6 10 x 15 cm Photo L 3 ...

Page 60: ...aper 64 to 200 gsm 0 08 to 0 25 mm Glossy Paper 1 2 Up to 220 gsm Up to 0 25 mm Cards Photo Card 1 2 Up to 220 gsm Up to 0 25 mm Index Card Up to 120 gsm Up to 0 15 mm Envelopes 80 to 95 gsm Up to 0 52 mm 1 BP71 260 gsm paper is specially designed for Brother inkjet machines 2 Up to 300 gsm for Manual Feed Slot DCP T520W DCP T525W DCP T720DW DCP T725DW Related Information Choose the Right Print Me...

Page 61: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 55 ...

Page 62: ...an 297 mm must be fed one page at a time IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift and unfold the ADF document support 1 1 2 Fan the stack of paper well to avoid pa...

Page 63: ...Related Information Load Documents Related Topics Copy a Document Error and Maintenance Messages Telephone and Fax Problems Other Problems 57 ...

Page 64: ...use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT forcefully close or press on the document cover Related Information Load Documents Related ...

Page 65: ...he application you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax 1 A4 3 mm 3 mm 2 Letter 4 mm Legal Copy All paper sizes 3 mm 3 mm Scan 1 mm 1 mm 1 MFC models only 2 The unscannable area is 1 mm when using the ADF Related Information Load Documents 59 ...

Page 66: ...Home Print Print Print from Your Computer Windows Print Using Brother iPrint Scan Windows Mac Print an Email Attachment 60 ...

Page 67: ...Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print on Both Sides of the Paper Manually Manual 2 sided Printing Windows Print as a Booklet Automatically Windows Print as a Booklet Manually Windows Print a Colour Document in Greyscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Setti...

Page 68: ... type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Colour Greyscale select Colour 9 In the Orientation field select the Portrait or Landscape option to set th...

Page 69: ...atch the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Colour Greyscale select the Colour or Greyscale option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number o...

Page 70: ... was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Related Topics Monitor Machine Status from Your Computer Windows 64 ...

Page 71: ...tion field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Line drop...

Page 72: ...r where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Windows R...

Page 73: ... Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the app...

Page 74: ...dge Right Short Edge Left 8 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 68 ...

Page 75: ...Related Information Print from Your Computer Windows Related Topics Print as a Booklet Automatically Windows Print Settings Windows 69 ...

Page 76: ... experience repeat paper jams or poor print quality during 2 sided printing we recommend using 1 sided printing 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or...

Page 77: ...om Short Edge Right Short Edge Left 8 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK and then start printing 71 ...

Page 78: ...our computer screen instructs you to reload the paper 13 Reload the paper 14 Click OK The even numbered pages will be printed If the paper is not feeding correctly it may be curled Remove the paper straighten it and put it back in the paper tray Related Information Print from Your Computer Windows Related Topics Print as a Booklet Manually Windows 72 ...

Page 79: ...ond paper If the paper is thin it may wrinkle 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your ...

Page 80: ... having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 10 Click OK to return to the printer driver window 11 Change other printer settings if n...

Page 81: ... repeat paper jams or poor print quality during 2 sided printing we recommend using 1 sided printing 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape ...

Page 82: ...et that has a large number of pages 9 Select the Binding Offset check box to specify the offset for binding in inches or millimetres 10 Click OK to return to the printer driver window 11 Change other printer settings if needed The Borderless feature is not available when using this option 12 Click OK and then start printing 13 Click OK to print the first side of the pages The machine prints all th...

Page 83: ...rints your document in 256 levels of greyscale 1 Select the print command in your application 2 Select Brother XXX XXXX Printer where XXX XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 For Colour Greyscale select Greyscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print...

Page 84: ...CP T820DW DCP T825DW MFC T920DW MFC T925DW 2 sided Printing or Simplex Printing Off On Select Off to print at normal speed using a standard amount of ink Select On to print at a slower speed using less ink Printouts may be lighter than they appear in Print Preview Plain Paper DCP T520W DCP T525W Off On Select Off to print at normal speed using a standard amount of ink Select On to print at a slowe...

Page 85: ...he printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and t...

Page 86: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Related Topics Print Settings Windows 80 ...

Page 87: ...t profile a Click the Basic tab and the Advanced tab and configure the print settings you want for the new Print Profile b Click the Print Profiles tab c Click Add Profile The Add Profile dialog box appears d Type the new profile name in the Name field e Click the icon you want to use to represent this profile from the icon list f Click OK The new Print Profile name is added to the list in the Pri...

Page 88: ...een In the Hardware group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows 7 and Windows Server 2008 R2 Click Start Devices and Printers For Windows Server 2008 Click Start Control Panel Hardware and...

Page 89: ...rint results the machine automatically adjusts its print settings according to the selected media type 2 Print Quality Select the print quality you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the paper size you want to use You can either choose from standard paper sizes or create a custom paper size 83 ...

Page 90: ...n is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Mult...

Page 91: ...ze of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free 25 400 Select this option to enlarge or reduce the document pages manually When you select this option type a value into the field 3 Mirror Print Select this option to reve...

Page 92: ...er s Colour Data Select this option to optimise the print quality using the machine s factory settings which are set specifically for your Brother machine Use this option when you have replaced the machine or changed the machine s network address Print Archive Select this option to save the print data as a PDF file to your computer Reduce Ink Density Select this feature to conserve ink Printouts u...

Page 93: ...ts Using Brother iPrint Scan Windows Mac Print on Both Sides of the Paper Automatically Using Brother iPrint Scan Automatic 2 sided Printing Windows Mac Print More Than One Page on a Single Sheet of Paper Using Brother iPrint Scan N in 1 Windows Print a Colour Document in Greyscale Using Brother iPrint Scan Windows Mac 87 ...

Page 94: ...the same photo paper in the paper tray 2 Start Brother iPrint Scan Windows Launch Brother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 3 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 4 Click Print 5 Do one of the fol...

Page 95: ...lect the pages you want to print 7 Change other printer settings if needed 8 Click Print IMPORTANT For photo printing To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load Related Information Print Using Brother iPrint Scan Windows Mac Related Topics Brother iPrint Scan Overview for Windows and Mac 89 ...

Page 96: ...s thin it may wrinkle 1 Start Brother iPrint Scan Windows Launch Brother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Do one of the following Windows Cl...

Page 97: ...Option Description On Flip on long edge On Flip on short edge 7 Change other printer settings if needed 8 Click Print Related Information Print Using Brother iPrint Scan Windows Mac 91 ...

Page 98: ...ur Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Click Document 5 Select the file you want to print and then click Next When printing documents with many pages you can also select the pages you want to print 6 Click the Layout drop down list and then select the number of pages to print on each sheet 7 Cha...

Page 99: ... and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Print 4 Do one of the following Windows Click Photo or Document Mac Click Photo or PDF 5 Select the file you want to print and then do one of the following Windows Click Next ...

Page 100: ...ot selected click the Select your Machine button and then select your model name from the list Click OK 3 Click Machine Settings to configure the settings 4 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 5 Go to the navigation menu and then click Online Functions Onlin...

Page 101: ...Home Scan Scan Scan Using the Scan Button on Your Machine Scan Using Brother iPrint Scan Windows Mac Scan from Your Computer Windows Scan from Your Computer Mac 95 ...

Page 102: ...s and Graphics Save Scanned Data to a Folder as a PDF File Save Scanned Data to a USB Flash Drive Scan to an Editable Text File Using OCR Save Scanned Data as an Email Attachment Web Services for Scanning on Your Network Windows 7 Windows 8 1 and Windows 10 Change Scan Settings Using Brother iPrint Scan 96 ...

Page 103: ...or b to select the computer where you want to send data and then press OK If the LCD prompts you to enter a PIN use the control panel to enter the four digit PIN for the computer and then press OK 6 Do one of the following To change the settings press Copy Scan Options and then go to the next step To use the default settings press Mono Start or Colour Start Colour Setting depends on the default se...

Page 104: ...Colour Start does not allow you to change the settings 7 Press a or b to select the Scan Settings option and then press OK To use the Scan Settings option you must connect a computer with Brother iPrint Scan installed to the machine 8 Press a or b to select the Set at Device option and then press OK 9 Select the scan settings you want to change and then press OK Option Description Colour Setting S...

Page 105: ...ted to a network press a or b to select the computer where you want to send data and then press OK If the LCD prompts you to enter a PIN use the control panel to enter the four digit PIN for the computer and then press OK 6 Do one of the following To change the settings press Copy Scan Options and then go to the next step To use the default settings press Mono Start or Colour Start Colour Setting ...

Page 106: ...olour Start does not allow you to change the settings 7 Press a or b to select the Scan Settings option and then press OK To use the Scan Settings option you must connect a computer with Brother iPrint Scan installed to the machine 8 Press a or b to select the Set at Device option and then press OK 9 Select the scan settings you want to change and then press OK Option Description Colour Setting Se...

Page 107: ...an settings you want to change and then press OK Option Description Colour Setting Select the scan colour format of your document Resolution Select the scan resolution for your document File Type Select the file format for your document Document Size Select your document size Brightness Select the brightness level Contrast Select the contrast level File Name Rename the file File Name Style Select ...

Page 108: ... Compatible USB Flash Drives 102 ...

Page 109: ...5DW Your Brother machine has a media drive slot for use with common data storage IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB Flash Drive Related Information Save Scanned Data to a USB Flash Drive Print Photos Directly from a USB Flash Drive 103 ...

Page 110: ...Press a or b to select the OCR option and then press OK 5 If the machine is connected to a network press a or b to select the computer where you want to send data and then press OK If the LCD prompts you to enter a PIN use the control panel to enter the four digit PIN for the computer and then press OK 6 Do one of the following To change the settings press Copy Scan Options and then go to the next...

Page 111: ...olour Start does not allow you to change the settings 7 Press a or b to select the Scan Settings option and then press OK To use the Scan Settings option you must connect a computer with Brother iPrint Scan installed to the machine 8 Press a or b to select the Set at Device option and then press OK 9 Select the scan settings you want to change and then press OK Option Description Colour Setting Se...

Page 112: ...25DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Load your document 2 Press SCAN 3 Press a or b to select the Scan to PC option and then press OK 4 Press a or b to select the E mail option and then press OK 5 If the machine is connected to a network press a or b to select the computer where you want to send data and then press OK If...

Page 113: ...r the computer and then press OK 6 Do one of the following To change the settings go to the next step To use the default settings press Mono Start or Colour Start Colour Setting depends on the default settings Pressing Mono Start or Colour Start does not allow you to change the settings 7 Press a or b to select the Scan Settings option and then press OK To use the Scan Settings option you must con...

Page 114: ... Colour Setting depends on the settings you have selected Pressing Mono Start or Colour Start does not allow you to change the settings Related Information Scan Using the Scan Button on Your Machine 108 ...

Page 115: ...and Windows 10 The Web Services protocol enables Windows 7 Windows 8 1 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows 7 Windows 8 1 and Windows 10 Scan Using Web Services from Your Machine Windows 7 Windows 8 1 and Windows 10 Configure Scan Settings for Web Services 109 ...

Page 116: ...rner of your desktop When the menu bar appears click Settings Change PC settings PC and devices Devices Add a device The machine s Web Services Name appears Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install The Web Services Name for the Brother machine...

Page 117: ...ower resolution in the Resolution DPI setting DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Load your document 2 Press SCAN 3 Press a or b to select the Web Service option and then press OK 4 Press a or b to select the type of scan you want and then press OK 5 Press a or b to select the comput...

Page 118: ... Devices and Printers 2 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a machine that supports Web Services for scanning and then click the Set as Default button 5 Click Edit The Edit Default Profile dialog box appears 6 Select the Source Paper size Col...

Page 119: ...Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click the Machine Scan Settings button and then follow the on screen instructions to change the scan settings such as document size c...

Page 120: ... Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan screen appears 2 If your Brother machine is not selected click the Select your Machine button and then select your model name from the list Click OK 3 Click the Scan icon and then follow the on screen instructions to scan your documents Related Information Scan 114 ...

Page 121: ...There are several ways you can use your computer to scan photos and documents on your machine Use the software applications we provide or use your favourite scanning application Scan Using Nuance PaperPort 14SE or Other Windows Applications Scan Using Windows Fax and Scan 115 ...

Page 122: ...teps will be similar PaperPort 14SE supports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14SE may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14SE Do one of the following Windows 10 Click Nuance PaperPort 14 PaperP...

Page 123: ...e Document Size drop down list and then select your document size 10 Click PreScan to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 117 ...

Page 124: ...on depending on the type of document you want to scan Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Colour Document Use for scanning text documents 300 x 300 dpi 24bit Colour 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scanned image 3 Scan Type S...

Page 125: ... advanced settings by clicking the Advanced Settings link in the Scanner Setup dialog box Document Correction Margin Settings Adjust the margins in your document Rotate Image Rotate the scanned image Edge Fill Fill in the edges on four sides of the scanned image using the selected colour and range Image Quality Diffusion Adjustment Grey Adjust the diffusion when selecting the Grey Error Diffusion ...

Page 126: ...onochrome image Feed Control DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW Layout Select the layout Continuous Scan Select this option to scan multiple pages After a page is scanned select whether to continue scanning or finish Related Information Scan Using Nuance PaperPort 14SE or Other Windows Applications 120 ...

Page 127: ...an using the scanner glass also called the flatbed 1 Load your document 2 Launch Windows Fax and Scan 3 Click File New Scan 4 Select the scanner you want to use 5 Click OK The New Scan dialog box appears 6 Adjust the settings in the dialog box if needed The scanner resolution can be set to a maximum of 1200 dpi If you want to scan at higher resolutions use the Scanner Utility software from Brother...

Page 128: ... WIA Driver Settings Windows 122 ...

Page 129: ...an one side as the Source option Colour format Select a scan colour format from the Colour format drop down list File type Select a file format from the File type drop down list Resolution DPI Set a scanning resolution in the Resolution DPI field Higher resolutions take more memory and transfer time but produce a finer scanned image Brightness Set the Brightness level by dragging the slider to the...

Page 130: ...el Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value in the field to set the contrast level Related Information Scan Using Windows Fax and Scan 124 ...

Page 131: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 125 ...

Page 132: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster Copy on Both Sides of the Paper 2 sided Copy Copy an ID Card Copy Settings 126 ...

Page 133: ...opying press Stop Exit MFC T920DW MFC T925DW 1 Make sure you have loaded the correct size paper in the paper tray 2 Load your document 3 Press COPY The LCD displays Paper Type Press Start Normal Quality Auto Tray Select Tray Select 01 4 Enter the number of copies using the dial pad 5 Change the copy settings if needed Press a or b to scroll through the copy settings Select a copy setting and then ...

Page 134: ...the Fit to Page option go to the next step 6 When finished press Mono Start or Colour Start If you selected the Fit to Page option your machine adjusts the copy size to fit the paper size set in the machine The Fit to Page option does not work correctly when the document on the scanner glass is skewed more than three degrees Using the document guidelines on the left and top place the document face...

Page 135: ...achine adjusts the copy size to fit the paper size set in the machine The Fit to Page option does not work correctly when the document on the scanner glass is skewed more than three degrees Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass The Fit to Page option is not available when using the ADF The Fit to Page option is ...

Page 136: ...re using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press a to scan the page After scanning all the pages press b to start printing MFC T920DW MFC T925DW 1 Load your document 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select the following a Select Stack Sort Press OK b Select Sort ...

Page 137: ...sure the paper size is set to A4 or Letter You can make only one Poster copy at a time DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Load your document 2 Press a or b to select the number of copies 3 Press Copy Scan Options and a or b to select Layout 2in1 ID Press OK 4 Press a or b to display...

Page 138: ... each page of the document Place the next page on the scanner glass and then press a to scan the page After scanning all the pages press b to start printing MFC T920DW MFC T925DW 1 Load your document 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select Page Layout Press OK 5 Press a or b to display the options and then press OK to select the option you want Option ...

Page 139: ... 6 Press Mono Start or Colour Start If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing 7 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press c to scan the page After scanning all the pages press d to start printing Related Information Copy 133 ...

Page 140: ...you manually make 2 sided copies from a 2 sided document use the scanner glass You can use only A4 A5 or Letter size plain paper Portrait 1 sided to 2 sided Long Edge Flip 1 sided to 2 sided Short Edge Flip 2 sided to 2 sided 1 1 2 1 1 2 Landscape 1 sided to 2 sided Long Edge Flip 1 sided to 2 sided Short Edge Flip 2 sided to 2 sided DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925D...

Page 141: ... If you experience smudged printouts or paper jams follow these steps 1 Press Menu 2 Select Maintenance Press OK 3 Select Print Options Press OK 4 Select ReduceSmudging Press OK 5 Change settings Press OK MFC T920DW MFC T925DW 1 Load your document 2 Press COPY 3 Enter the number of copies using the dial pad 4 To sort multiple copies press a or b to select the following a Select Stack Sort Press OK...

Page 142: ...rst side and eject the paper and then pull the paper in to print the second side If you experience smudged printouts or paper jams follow these steps 1 Press Ink 2 Select Print Options Press OK 3 Select Reduce Smudging Press OK 4 Change settings Press OK Related Information Copy Related Topics Change the Print Options to Improve Your Print Results 136 ...

Page 143: ... T820DW DCP T825DW 1 Place your identification card face down near the upper left corner of the scanner glass 2 in 1 ID Vertical 2 in 1 ID Horizontal a b c d a a b c d a a 3 mm or greater top left b 145 mm c 2 in 1 ID Vertical 207 mm 2 in 1 ID Horizontal 102 mm d Scannable area 2 Press a or b to select the number of copies 3 Press Copy Scan Options and a or b to select Layout 2in1 ID Press OK 4 Pr...

Page 144: ...al 102 mm d Scannable area 2 Press COPY 3 Enter the number of copies using the dial pad 4 Press a or b to select the following a Select Page Layout Press OK b Select 2in1 ID Vertical or 2in1 ID Horizontal Press OK 5 Press Mono Start or Colour Start The machine starts scanning one side of the identification card 6 After the machine has scanned the first side turn over the identification card and pr...

Page 145: ...the machine for the type of paper you are using to get the best print quality Paper Size Select a paper size If copying on paper other than A4 size you must change the Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Ente...

Page 146: ...ng to get the best print quality Paper Size Select a paper size If copying on paper other than A4 size you must change the Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density I...

Page 147: ...1 1 2 2 Sort 2 1 2 1 Page Layout Make N in 1 2 in 1 ID or Poster copies 4 in1 Poster Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy settings to the factory settings Related Information Copy Related Topics Copy a Document 141 ...

Page 148: ...Home Fax Fax Related Models MFC T920DW MFC T925DW Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 142 ...

Page 149: ...ax from Your Brother Machine Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Change the Fax Auto Redial Setting Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 143 ...

Page 150: ...ect the following a Select Call History Press OK b Select Outgoing Call Press OK c Select the number you want and then press OK d Press c to select Apply Caller ID Select a number from the Caller ID History Not available for Taiwan and some countries Press a or b to select the following a Select Call History Press OK b Select Caller ID History Press OK c Select the number you want and then press O...

Page 151: ...lass and pressed Mono Start the machine starts scanning the first page Go to the next step 7 When the LCD displays Next page do one of the following Press c to scan another page Place the next page on the scanner glass and then press c The machine starts scanning the page Repeat this step for each additional page Press d to send the fax when finished scanning pages The machine starts sending the d...

Page 152: ...ook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Mono Start If you are using the scanner glass press c to send a fax For South Africa only To send a fax manually do the following Load your document To listen for a dial tone pick up the handset of the external telephone Dial the fax number using the external telephone When you hear fax tones press Mono Start If ...

Page 153: ...a fax to the other party before you both hang up NOTE This feature is available only for monochrome faxes 1 Ask the other party to wait for fax tones beeps and to press the Start key before hanging up 2 Load your document 3 Press Mono Start If you are using the scanner glass press c to send a fax 4 Replace the handset of the external telephone Related Information Send a Fax 147 ...

Page 154: ... b to select Add Number and then press OK b Enter a number using the dial pad and then press OK Select a number from the Address Book a Press a or b to select Add from Address book and then press OK b Press a or b to select Alphabetical Order or Numerical Order and then press OK c Press a or b to select the Speed Dial name or number you want d Press d or c to select the check box labelled with the...

Page 155: ... the Out of Memory message appears press Stop Exit to cancel Related Information Send a Fax Cancel a Broadcast in Progress Related Topics Set up Broadcasting Groups Enter Text on Your Brother Machine 149 ...

Page 156: ...bs Press OK The LCD displays the fax number being dialled and the broadcasting job number 3 Press a or b to select the job you want to cancel in the following ways To cancel the entire broadcast select the broadcasting job number and then press OK Press c to confirm or press d to exit without cancelling To cancel the current number being dialled select the name or number on the LCD and then press ...

Page 157: ... an important document immediately without waiting for the machine to retrieve the scan from its memory turn on Real Time TX In Real Time Transmission the automatic redial feature does not work when using the scanner glass NOTE This feature is available only for monochrome faxes 1 Load your document 2 Press FAX 3 Press a or b to select the following a Select Real Time TX Press OK b Select On or Of...

Page 158: ... a fax automatically and the Fax Auto Redial is set to On the machine redials up to three times at five minute intervals The default setting for Fax Auto Redial is On 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Fax Auto Redial Press OK c Select On or Off Press OK 3 Press Stop Exit Related Information Send a Fax 152 ...

Page 159: ...odels MFC T920DW MFC T925DW 1 Press Stop Exit to cancel a fax that is already in progress 2 When you press Stop Exit while the machine is dialling or sending the LCD displays Cancel Job Press c to confirm Related Information Send a Fax Related Topics Telephone and Fax Problems 153 ...

Page 160: ...can cancel a fax job before it is sent 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Remaining Jobs Press OK 3 Do the following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed select the job you want to cancel and then press OK b Press c to confirm or press d to exit without cancelling 4 When finished...

Page 161: ...of the document See Related Information Scanner Specifications in Specifications Broadcasting Send the same fax message to more than one fax number at the same time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Overseas Mode Set to On if you have difficulty sending faxes overseas Call History Select a number from the Call History Address B...

Page 162: ... a Fax Related Models MFC T920DW MFC T925DW Receive Mode Settings Set Fax Detect Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options 156 ...

Page 163: ...ode Settings Receive Mode Settings Related Models MFC T920DW MFC T925DW Receive Modes Overview Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring 157 ...

Page 164: ...by your machine Manual To receive a fax in Manual mode lift the handset of the external telephone or press the Hook 1 button When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine External TAD External TAD mode lets an external answeri...

Page 165: ...ram below will help you select the correct mode 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Receive Mode Press OK For some countries If you cannot change the Receive Mode option make sure the Distinctive Ring feature is set to Off 3 Press a or b to select the Fax Only Fax Tel External TAD or Manual option and then press OK ...

Page 166: ... If you have external or extension telephones on the same line as the machine select the maximum number of rings 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Ring Delay Press OK d Select the number of times you want the line to ring before the machine answers Press OK If you select 0 the machine answers immediately and the l...

Page 167: ...line Because the F T ring is a setting only on your Brother machine extension and external telephones will not ring however you can still answer the machine s call on any telephone 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select F T Ring Time Press OK d Select how long the machine will double ring to alert you to a voice call P...

Page 168: ...at an extension or external telephone press 51 If Fax Detect is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off 1 Press Settings 2 Press a or b to select the following a Select Fax Pres...

Page 169: ...incoming fax page to fit on your paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Auto Reduction Press OK d Select On or Off Press OK 3 Press Stop Exit Related Information Receive a Fax Related Topics Paper Settings Paper ...

Page 170: ...e top of each incoming fax page Make sure you have set the current date and time on the machine This feature is available only for monochrome faxes 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Fax Rx Stamp Press OK d Select On or Off Press OK 3 Press Stop Exit Related Information Receive a Fax 164 ...

Page 171: ... the other party is also speaking on a telephone connected to his fax machine at the end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to load the fax and to press the Start or Send key 2 When you hear CNG tones slow repeated beeps press Mono Start 3 Press d to receive the fax 4 Replace the external handset Rel...

Page 172: ...e Memory Receive options to direct incoming faxes while you are away from the machine You can use only one Memory Receive option at a time Memory Receive can be set to PC Fax Receive Off Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Print a Fax Stored in the Machine s Memory 166 ...

Page 173: ...ter Even if your computer is turned off your machine will receive and store faxes in its memory When you start your computer and the PC FAX Receiving software runs your machine transfers faxes to your computer automatically 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select PC Fax Receive Press OK d Select On Press OK The LCD disp...

Page 174: ...ter you print the fax it is erased from the machine s memory If you turn on PC Fax Receive your machine will receive and store your faxes in its memory even when your PC is turned off 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Print Document Press OK 3 Press c Related Information Memory Receive Options Related Topics Error and Maintenance Messages Teleph...

Page 175: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Related Models MFC T920DW MFC T925DW Voice Operations Store Fax Numbers Set up Broadcasting Groups 169 ...

Page 176: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Related Models MFC T920DW MFC T925DW Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode 170 ...

Page 177: ...one signals for example for telephone banking follow these steps If you have a Touch Tone service you will not need this feature to send tone signals 1 Press Hook 2 Press on the machine s control panel Any digits dialled after this will send tone signals When you are finished with the call the machine will return to the Pulse dialling service Related Information Voice Operations 171 ...

Page 178: ... Ring pseudo double ringing to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Hook button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 5...

Page 179: ...ore Fax Numbers Store Fax Numbers Related Models MFC T920DW MFC T925DW Store Address Book Numbers Save Outgoing Call Numbers to the Address Book Save Caller ID History Numbers to the Address Book Change or Delete Address Book Names or Numbers 173 ...

Page 180: ... up to 16 characters using the dial pad Press OK d Select Fax Tel Press OK e Enter the fax or telephone number up to 20 digits Press OK Press Redial Pause to insert a pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Be sure to include the area code when entering a fax or telephone number Depending on the country the Caller ID names and hi...

Page 181: ...Call History Press OK b Select Outgoing Call Press OK c Select the number you want to store Press OK d Press d to select Edit e Select Add to Address Book Press OK To delete the number from the Outgoing Call history list select Delete and then press OK Press c Yes to confirm f Select Name Press OK g Enter the name up to 16 characters using the dial pad Press OK h Confirm the fax or telephone numbe...

Page 182: ...s 1 Press FAX 2 Press a or b to select the following a Select Call History Press OK b Select Caller ID History Press OK c Select the number you want to store Press OK d Press d to select Edit e Select Add to Address Book Press OK To delete the number from the Caller ID History list select Delete and then press OK Press c Yes to confirm f Select Name Press OK g Enter the name up to 16 characters us...

Page 183: ...ss OK Press a b d or c to re enter the name up to 16 characters using the keyboard on the LCD and select OK Press OK b To change the fax or telephone number press a or b to select Fax Tel and then press OK Press a b d or c to re enter the fax or telephone number up to 20 digits using the keyboard on the LCD and select OK Press OK Press a or b to select OK and then press OK To delete the number pre...

Page 184: ...oups Press OK b Select the two digit Speed Dial number you want to assign to the Group Press OK c Select Name and press OK d Enter the new Group s name up to 16 characters using the dial pad Press OK e To add numbers to the Group repeat the following steps i Select Add Delete Press OK ii Select Alphabetical Order or Numerical Order Press OK iii Press a or b to select a number from the list iv Pres...

Page 185: ... Press OK c Select Name and then press OK Enter the new Group name up to 16 characters using the dial pad and then press OK To change a character in the Group name press a b d or c to select or Press OK several times to move the cursor under the incorrect character Then press a b d or c to select and press OK Re enter the correct letter 3 Select OK and then press OK 4 Press Stop Exit Related Infor...

Page 186: ...p Related Models MFC T920DW MFC T925DW 1 Press Address Book 2 Press a or b to select Delete Press OK 3 Do the following steps a Press a or b to select the Group you want to delete b Press d or c to select the check box labelled with the Group name Press OK 4 Press Stop Exit Related Information Set up Broadcasting Groups 180 ...

Page 187: ...s OK d Select Alphabetical Order or Numerical Order Press OK 3 Do one of the following To add a member using his Speed Dial number press a or b to select the Speed Dial number and then press d or c to select the check box To delete a member using his Speed Dial number press a or b to select the Speed Dial number and then press d or c to remove the check box Repeat this step until you have added or...

Page 188: ...Services and External Devices Related Models MFC T920DW MFC T925DW Distinctive Ring Caller ID Set the Telephone Line Type Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 182 ...

Page 189: ...attern so you will know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You will need to set Distinctive Ring to On You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function T...

Page 190: ...ave a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You cannot change the receive mode to another mode while the Distinctive Ring is set to on When Distinctive Ring is on the touchscreen will show D R as the Receive Mode 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c ...

Page 191: ... some countries 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select Distinctive Press OK d Select Off Press OK 3 Press Stop Exit When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again Related Information Distinctive Ring Related Topics Error and Maintenance Messages 185 ...

Page 192: ... caller or name if available Once you answer the call the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory The ID Unknown message means the call originated outside your Caller ID service area The ID Withheld message means the caller has intentionally blocked transmission of Caller ID information You can print a list of Caller ID infor...

Page 193: ... line that features PBX or ISDN to send and receive faxes you must select a Telephone Line Type that matches your line s features 1 Press Settings 2 Press a or b to select the following a Select Initial Setup Press OK b Select Phone Line Set Press OK c Select Normal PBX or ISDN Press OK 3 Press Stop Exit Related Information Telephone Services and External Devices PBX and TRANSFER Related Topics Te...

Page 194: ...BX The machine s recall feature supports timed break recall only TBR TBR will work with most PBX systems allowing you to gain access to an outside line or transfer calls to another extension Press the Hook button to use this feature Program a press of the Hook button as part of a number stored in the Address Book When programming the Address Book number press the Hook button first the LCD displays...

Page 195: ...odem phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system please contact your VoIP provider After you have connected your machine to the VoIP system check for a dial tone Lift the external telephone s handset and listen for a dial tone If there is no dial tone please contact your VoIP provider If you are having problems sending or r...

Page 196: ...ust answer within two rings we recommend setting it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it 1 1 2 Protective Cap 1 TAD 2 IMPORTANT ...

Page 197: ...ber of rings allowed For more information contact your telephone provider The machine s Ring Delay setting does not apply 2 Record the outgoing message on your external TAD 3 Set the TAD to answer calls 4 Set the Receive Mode on your machine to External TAD Related Information External TAD Telephone Answering Device Related Topics Receive Modes Overview Choose the Correct Receive Mode Telephone an...

Page 198: ... tones We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Remote Activation Code for people sending manual faxes...

Page 199: ...ear to work with a particular model of fax machine we cannot guarantee that the unit will operate correctly While it is often relatively simple to connect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you We do not recommend the use of a PABX line PABX limitations in...

Page 200: ...ternal and Extension Telephones External and Extension Telephones Related Models MFC T920DW MFC T925DW Connect an External or Extension Telephone Operation from External and Extension Telephones Use a Cordless External Telephone Use the Remote Codes 194 ...

Page 201: ... Extension Telephone Connect an External or Extension Telephone Related Models MFC T920DW MFC T925DW You can connect a separate telephone to your machine as shown in the diagram below 3 1 Extension telephone 2 External telephone 3 Protective Cap 1 2 Related Information External and Extension Telephones 195 ...

Page 202: ... fax If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Remote Deactivation Code 51 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD shows Receiving and then hang up You can also use the Fax Detect feature ...

Page 203: ...elephone Use a Cordless External Telephone Related Models MFC T920DW MFC T925DW Once the base unit of the cordless telephone has been connected to the same telephone line as the machine you can answer calls on the cordless handset during the Ring Delay Related Information External and Extension Telephones 197 ...

Page 204: ...chine receive the fax by pressing the Start button and then selecting the option to receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If...

Page 205: ...ee digit remote codes using the numbers 0 9 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Setup Receive Press OK c Select Remote Codes Press OK d Select Remote Codes again Press OK e Select On Press OK 3 Do one of the following To change the Remote Activation Code press a or b to select Act Code and then press OK Enter the new code Press OK To change the Re...

Page 206: ... Fax Reports Fax Reports Related Models MFC T920DW MFC T925DW Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports Set the Machine to Power Off Automatically 200 ...

Page 207: ...rst page appears on the report Error only Prints a report if your fax is unsuccessful due to a transmission error Error only Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report Off The report will not be printed 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Report Setting Pres...

Page 208: ... the selected interval and then erase all fax jobs from the Journal s memory If the memory becomes full with 200 jobs before the time you selected has passed the machine will print the Journal early and then erase all fax jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when the ma...

Page 209: ...Home Fax PC FAX PC FAX Related Models MFC T920DW MFC T925DW PC FAX for Windows PC FAX for Mac 203 ...

Page 210: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows Related Models MFC T920DW MFC T925DW PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 204 ...

Page 211: ...dows PC FAX Overview Windows Related Models MFC T920DW MFC T925DW Reduce paper consumption and save time by using the Brother PC FAX software to send faxes directly from your computer Configure PC FAX Windows Configure your PC Fax Address Book Windows 205 ...

Page 212: ...he PC FAX Setup dialog box appears 3 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customised User Information screen for custom fax headers and cover pages Click the Sending tab and then type the number needed to access an outside line if needed in the Outside line access field Select the Include he...

Page 213: ... and delete members and groups to personalise your Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 207 ...

Page 214: ...f you want to send a fax using the Brother PC Fax software 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Click The Address Book Member Setup dialog box appears 4 Type the member s information in the corresponding fields O...

Page 215: ...wn list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Click The Address Book Group Setup dialog box appears 4 Type the name of the new group in the Group Name field 5 In the Available Names field select each name you want to include in the group and then click Add Members added to ...

Page 216: ...elated Models MFC T920DW MFC T925DW 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Select the member or group you want to edit 4 Click Properties 5 Change the member or group information 6 Click OK Related Information Conf...

Page 217: ...Models MFC T920DW MFC T925DW 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 3 Select the member or group you want to delete 4 Click Delete 5 When the confirmation dialog box appears click OK Related Information Configure you...

Page 218: ... Address Book Send The Address Book dialog box appears 3 Click File Export 4 Select one of the following Text The Select Items dialog box appears Go to the next step vCard You must select the member you want to export from your address book before selecting this option Browse to the folder where you want to save the vCard type the vCard name in the File name field and then click Save 5 In the Avai...

Page 219: ...Related Information Configure your PC Fax Address Book Windows 213 ...

Page 220: ...and then click Address Book Send The Address Book dialog box appears 3 Click File Import 4 Select one of the following Text The Select Items dialog box appears Go to step 5 vCard Go to step 8 5 In the Available Items field select the data you want to import and then click Add You must select and add fields from the Available Items list in the same order they are listed in the import text file 6 If...

Page 221: ...hods Click the numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mista...

Page 222: ...ur Computer Windows Receive Faxes on Your Computer Windows Related Models MFC T920DW MFC T925DW Use the Brother PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 216 ...

Page 223: ... continue to receive and store faxes in your machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to your computer or before the computer is switched off...

Page 224: ...the software runs automatically and can transfer any faxes upon computer startup 1 Launch Brother Utilities and then click the drop down list and select your model name if not already selected 2 Click PC FAX in the left navigation bar and then click Receive 3 Confirm the message and click Yes The PC FAX Receive window appears The PC FAX Receive icon also appears in your computer task tray Related ...

Page 225: ...figure these options as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the server and select the option to upload automatically or manually available only for Administrators Device Select the machine where you want to receive PC FAX files L...

Page 226: ...e click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below A list of connected machines appears Select the machine you want Click OK Specify your machine by IP address Type the machine s IP address in the IP Address field and t...

Page 227: ...ed PC FAX Messages Windows Related Models MFC T920DW MFC T925DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished close the window 221 ...

Page 228: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 222 ...

Page 229: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Related Models MFC T920DW MFC T925DW Send a Fax Using AirPrint macOS 223 ...

Page 230: ...Home PhotoCapture Center PhotoCapture Center Related Models MFC T920DW MFC T925DW Print Photos Directly from a USB Flash Drive 224 ...

Page 231: ...USB Flash Drive Related Models MFC T920DW MFC T925DW Even if your machine is not connected to your computer you can print photos directly from a USB Flash memory drive Compatible USB Flash Drives Important Information about Photo Printing Print Photos from a USB Flash Drive on the Brother Machine 225 ...

Page 232: ...other machine has a media drive slot for use with common data storage IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB Flash Drive Related Information Save Scanned Data to a USB Flash Drive Print Photos Directly from a USB Flash Drive 226 ...

Page 233: ...F GIF and so on will not be recognised Direct photo printing must be performed separately from photo printing operations using the computer Simultaneous operation is not available The machine can read up to 999 files 1 on a USB flash drive Be aware of the following When printing an index sheet or image the machine will print all the valid images even if one or more images have been corrupted Corru...

Page 234: ...Flash Drive on the Brother Machine Related Models MFC T920DW MFC T925DW Preview and Print Photos from a USB Flash Drive Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Photos by Image Number Print Photos with Auto Cropping Print Borderless Photos from a USB Flash Drive Print the Date from Your Photo s Data Print Settings for Photos 228 ...

Page 235: ... b to select JPEG Print Press OK 3 Press a or b to select Select Files Press OK To print all photos press a or b to select Print All and then press OK 4 Press d or c to display the photo you want to print 5 Enter the number of copies using the dial pad 6 Repeat the last two steps until you have selected all the photos you want to print Press Clear Back to return to the previous level 7 Press OK 8 ...

Page 236: ...are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings 1 Insert a USB flash drive in the USB slot 2 Press a or b to select JPEG Print Press OK 3 Press a or b to select the following a Select Index Print Press OK b Select Print Index S...

Page 237: ...ing the dial pad After you have selected the image numbers press OK Enter multiple numbers at one time by using the key for a hyphen or key for a comma For example enter 1 5 to print images No 1 to No 5 Enter 1 3 6 to print images No 1 No 3 and No 6 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 5 Enter the number of copies you want using the dial pa...

Page 238: ...is setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Insert a USB flash drive in the USB slot 2 Press a or b to select JPEG Print Press OK 3 Press a or b to select Select Files Press OK 4 Press d or c to display the photo you want to print 5 Enter the number of copies using the dial pad 6 Press OK 7 Press a or b to select the fo...

Page 239: ...f the paper Printing time will be slower 1 Put a USB flash drive in the USB slot 2 Press a or b to select JPEG Print Press OK 3 Press a or b to select Select Files Press OK 4 Press d or c to display the photo you want to print 5 Enter the number of copies using the dial pad 6 Press OK 7 Press a or b to select the following a Select Borderless Press OK b Select On or Off Press OK 8 Press Colour Sta...

Page 240: ... in the lower right corner To use this setting the photo data must include the date 1 Put a USB flash drive in the USB slot 2 Press a or b to select JPEG Print Press OK 3 Press a or b to select Select Files Press OK 4 Press d or c to display the photo you want to print 5 Enter the number of copies using the dial pad 6 Press OK 7 Press a or b to select the following a Select Date Print Press OK b S...

Page 241: ... Adjust the brightness Contrast Adjust the contrast Increasing the contrast will make an image look sharper and more vivid Cropping Crop the image around the margin to fit the paper size or print size Turn this feature off when you want to print whole images or prevent unwanted cropping Borderless Expand the printable area to fit the edges of the paper Date Print Print the date on your photo Set N...

Page 242: ...Home Network Network Supported Basic Network Features Configure Network Settings Wireless Network Settings Network Features Brother Management Tools 236 ...

Page 243: ...es Yes Yes Status Monitor Yes No No Driver Deployment Wizard Yes Yes No 1 The default password to manage this machine s settings is located on the back of the machine and marked Pwd We recommend immediately changing the default password to protect your machine from unauthorised access When connecting your machine to an outside network such as the Internet make sure your network environment is prot...

Page 244: ...Home Network Configure Network Settings Configure Network Settings Configure Network Settings Using the Control Panel Change Machine Settings Using Web Based Management 238 ...

Page 245: ...DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to select the Network option Press OK 3 Press a or b to display the network option and then press OK Repeat this step until you access the menu you want to configure and then follow the LCD instructions MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to d...

Page 246: ...Home Network Wireless Network Settings Wireless Network Settings Use the Wireless Network Use Wi Fi Direct Enable Disable Wireless LAN Print the WLAN Report 240 ...

Page 247: ...Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wir...

Page 248: ...roughput speed Although your machine can be used in both a wired and wireless network supported models only only one connection method can be used at a time However a wireless network connection and Wi Fi Direct connection or a wired network connection supported models only and Wi Fi Direct connection can be used at the same time If there is a signal in the vicinity wireless LAN allows you to free...

Page 249: ...indows Download the installer from your model s Downloads page at support brother com Mac a Download the installer from your model s Downloads page at support brother com b Start the installer and then double click the Start Here Mac icon 2 Follow the on screen instructions 3 Select Wireless Network Connection Wi Fi and then click Next 4 Follow the on screen instructions You have completed the wir...

Page 250: ...ard from Your Mobile Device 1 Do one of the following Android Devices Download and install Brother iPrint Scan from Google Play All iOS supported devices including iPhone iPad and iPod touch Download and install Brother iPrint Scan from the App Store 2 Start Brother iPrint Scan and then follow the on screen instructions to connect your mobile device to your Brother machine Related Information Use ...

Page 251: ...our SSID Network Name and Network Key ready We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security inform...

Page 252: ...make sure you have your SSID Network Name and Network Key ready We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know...

Page 253: ... the wireless network setup To install the drivers and software necessary to use your machine go to your model s Downloads page at support brother com Windows Or use the Brother installation disc to set up your machine not available in all countries Related Information Use the Wireless Network 247 ...

Page 254: ...f your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install the drivers and software necessary to use your machine go to your model s Downloads page at support brother com Windows Or use the Brother installation disc to set up your machine not available in all countries MFC T920DW MFC T925DW 1 Press 2 Press a or b t...

Page 255: ... as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press WiFi 2 Press a or b to select WPS PIN Code Press OK 3 When the WLAN Enable message appears press a to select On This starts the wirele...

Page 256: ...ext 10 Windows 7 Select your network and then click Next 11 Click Close MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Network Press OK b Select WLAN Wi Fi Press OK c Select WPS PIN Code Press OK 3 When Enable WLAN appears press c The wireless setup wizard starts To cancel press d 4 The LCD displays an eight digit PIN and the machine starts searching for a w...

Page 257: ...install the printer driver after the wireless configuration by following the on screen instructions To install the driver and software necessary to use your machine go to your model s Downloads page at support brother com Use the Brother installation disc to set up your machine not available in all countries 8 Select your machine and click Next 9 Type the PIN displayed on the machine s LCD and the...

Page 258: ...Mode Network Key Infrastructure WPA2 PSK AES 12345678 If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press WiFi 3 Press a or b to select Find Network Press OK 4 When the WLAN Enable message appears press a to select On This starts the wireless setup wizard To cancel press b 5 The machine will search for y...

Page 259: ...e recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and write down the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key Infrastructure Open System NONE WEP Shared Key WEP WPA WPA2 PSK AES TKIP For example Network Name SSID HELLO Communication...

Page 260: ... Enter the WPA key and then press OK For more information about how to enter text see Related Information Your Brother machine supports the use of the first WEP key only 10 The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connection successful You have completed the wireless network setup To instal...

Page 261: ...me Network Wireless Network Settings Use Wi Fi Direct Use Wi Fi Direct Wi Fi Direct Overview Configure Your Wi Fi Direct Network Using the Push Button Method Configure a Wi Fi Direct Network Manually 255 ...

Page 262: ...ing a wireless router access point 1 2 1 Mobile device 2 Your Brother machine You can use Wi Fi Direct with either the wired or wireless network connection at the same time The Wi Fi Direct supported device can become a Group Owner When configuring the Wi Fi Direct network the Group Owner serves as an access point Related Information Use Wi Fi Direct Related Topics Configure a Wi Fi Direct Network...

Page 263: ...s with Wi Fi Direct enabled select your Brother machine If your Brother machine displays a list of mobile devices with Wi Fi Direct enabled select your mobile device and press OK To search for available devices again select Rescan 6 When your mobile device connects successfully the machine displays Connected MFC T920DW MFC T925DW When a machine receives the Wi Fi Direct request from your mobile de...

Page 264: ...5 When your wireless device connects successfully the machine displays Connected Related Information Use Wi Fi Direct Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 258 ...

Page 265: ...and Password Network Key Go to your mobile device s wireless network settings screen and enter the SSID and password 5 When your mobile device connects successfully the machine displays Connected MFC T920DW MFC T925DW Configure the Wi Fi Direct setting from the machine s control panel 1 Press Settings 2 Press a or b to make your selections a Select Network Press OK b Select Wi Fi Direct Press OK c...

Page 266: ...CP T820DW DCP T825DW 1 Press Menu 2 Press a or b to select the following a Select Network Press OK b Select Network I F Press OK c Do one of the following To enable Wi Fi select WLAN Wi Fi Press OK To disable Wi Fi select Wired LAN Press OK MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Network Press OK b Select Network I F Press OK c Do one of the following...

Page 267: ... button The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to select the Print Reports option and then press OK 3 Press a or b to select the WLAN Report option and then press OK 4 Press c The machine will...

Page 268: ...ord the information may be incorrect Check the Network Name and security information and re enter the correct information 5 Your Brother machine may not support a 5 GHz SSID ESSID Make sure your wireless access point router is set to 2 4 GHz or 2 4 GHz 5 GHz mixed mode For more information see the documentation provided with your wireless router access point TS 04 Your Brother machine does not sup...

Page 269: ...ccess point using WPS see the documentation provided with your wireless router access point or contact the router manufacturer your system administrator or Internet service provider TS 08 Two or more wireless access points that have WPS enabled are detected Check the following points and try again 1 Make sure that only one wireless router access point within range has WPS enabled and then try to c...

Page 270: ...Home Network Network Features Network Features Print the Network Configuration Report Reset the Network Settings to Factory Default 264 ...

Page 271: ... 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to select the Print Reports option Press OK 3 Press a or b to select the Network Config option Press OK 4 Press the Mono Start or Colour Start button T...

Page 272: ...ent DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to select the following a Select Initial Setup Press OK b Select Reset Press OK c Select Network Reset Press OK 3 Press a for Reset to confirm 4 Press a for Yes to reboot the machine The machine restarts MFC T920DW MFC...

Page 273: ... Tools Brother Management Tools Use one of Brother s management tools to configure your Brother machine s network settings Go to your model s Downloads page at support brother com to download the tools Related Information Network 267 ...

Page 274: ...Home Security Security Before Using Network Security Features Configure Certificates for Device Security Use SSL TLS Lock the Machine Settings from the Control Panel 268 ...

Page 275: ...ecurity and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure Related Information Security 269 ...

Page 276: ...ecurely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Step by Step Guide for Creating and Installing a Certificate Create a Self signed Certificate Create CSR and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Manage Multiple Certificates 270 ...

Page 277: ...ity Self signed certificate This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an e...

Page 278: ...e from a Certificate Authority CA Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issued by the CA on your Brother machine using Web Based Management 3 Install the certifi...

Page 279: ...e back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create Self Signed Certificate 6 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when acce...

Page 280: ... certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certificate on...

Page 281: ...etwork Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Create CSR 6 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier s...

Page 282: ... Windows Server 2008 2008 R2 2012 2012 R2 2016 2019 we recommend using the Web Server for the certificate template to securely create the Client Certificate For more detailed information visit support brother com to see the FAQs Troubleshooting page of your model Search for SSL Related Information Create CSR and Install a Certificate from a Certificate Authority CA Related Topics Access Web Based ...

Page 283: ...u can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is locate...

Page 284: ...Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 278 ...

Page 285: ...the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu ...

Page 286: ...ation Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Security Certificate Start from if the navigation menu is not shown on the left side of the screen 5 Click Export shown with Certificate List 6 Enter the pa...

Page 287: ...ertificate content delete or export your certificates Maximum Number of Certificates Stored on Brother Machine Self signed Certificate or Certificate Issued by a CA 2 We recommend storing fewer certificates than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This en...

Page 288: ...Home Security Use SSL TLS Use SSL TLS Introduction to SSL TLS Manage Your Network Machine Securely Using SSL TLS Print Documents Securely Using SSL TLS 282 ...

Page 289: ...ocal or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Use SSL TLS Brief History of SSL TLS Benefits of Using SSL TLS 283 ...

Page 290: ...e little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records etc SSL TLS uses extremely high ...

Page 291: ...o the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusing page of code and not the actual wage sl...

Page 292: ...curely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Configure a Certificate for SSL TLS and Available Protocols Access Web Based Management Using SSL TLS Install the Self signed Certificate for Windows users with Administrator Rights 286 ...

Page 293: ...aredPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Netwo...

Page 294: ... HTTPS protocol settings using the Web Based Management screen 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machin...

Page 295: ...ht click the Internet Explorer icon that appears on the taskbar Windows 7 and Windows Server 2008 Click Start All Programs 2 Right click Internet Explorer and then click Run as administrator If the More option appears click More If the User Account Control screen appears click Yes 3 Type https machine s IP address in your browser s address bar to access your machine where machine s IP address is t...

Page 296: ...13 Click Yes if the fingerprint thumbprint is correct 14 Click OK Related Information Manage Your Network Machine Securely Using SSL TLS 290 ...

Page 297: ...Home Security Use SSL TLS Print Documents Securely Using SSL TLS Print Documents Securely Using SSL TLS Print Documents Using SSL TLS Configure a Certificate for SSL TLS and Available Protocols 291 ...

Page 298: ... field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked Pwd 4 Go to the navigation menu and then click Network Network Protocol Start from if the navigation menu is not shown on the left side of the screen 5 Make sure the IPP check box is selected If the IPP check box is not selected select the IPP check box and then click...

Page 299: ...ne Settings from the Control Panel Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother customer service About Using TX Lock 293 ...

Page 300: ...available Receiving faxes PC Fax Receive If PC Fax Receive was already On While the TX Lock feature is turned on your machine will receive faxes and store them in its memory Then when TX Lock is turned off the faxes will be sent to your chosen PC While TX Lock is On the following operations are NOT available Operation from the control panel PC printing PC scanning Related Information Lock the Mach...

Page 301: ...ssword Related Models MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK 3 Enter a four digit number for the password Press OK 4 Re enter the password Press OK 5 Press Stop Exit Related Information About Using TX Lock 295 ...

Page 302: ...ess Settings 2 Press a or b to select the following a Select Fax Press OK b Select Miscellaneous Press OK c Select TX Lock Press OK d Select Set Password Press OK 3 Enter the four digit number of the current password Press OK 4 Enter a four digit number for the new password Press OK 5 Re enter the new password Press OK 6 Press Stop Exit Related Information About Using TX Lock 296 ...

Page 303: ... OK c Select TX Lock Press OK d Select Set TX Lock Press OK 3 Enter the registered four digit password Press OK The machine goes offline and the LCD displays TX Lock Mode Turning off TX Lock a Press Settings b Enter the current four digit password and then press OK If you enter the wrong password the LCD displays Wrong Password and stays offline The machine will stay in TX Lock Mode until the corr...

Page 304: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect AirPrint Mopria Print Service Print an Email Attachment 298 ...

Page 305: ...her Web Connect Brother Web Connect Related Models MFC T920DW MFC T925DW Brother Web Connect Overview Online Services Used with Brother Web Connect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect 299 ...

Page 306: ...e connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrator A proxy server is a computer that serves as an intermediary between computers without a direct Internet connec...

Page 307: ...lowing proxy server information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings 2 Press a or b to select the following a Select Network Press OK b Select Web Connect Settings Press OK c Select Proxy Settings Press OK d Select Proxy Connection Press OK e Select On Press OK f Select the option that you want to set Press OK g Enter the proxy serv...

Page 308: ...es are always enabled in whichever browser you use 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If required type the password in the Login field and then click Login The default password to manage this machine s settings is located on the back of the machine and marked...

Page 309: ...vernote com Dropbox An online file storage sharing and synchronisation service URL www dropbox com OneDrive An online file storage sharing and management service URL https onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing service URL www onenote com For more information about any of these services refer to the respec...

Page 310: ...Related Information Brother Web Connect 304 ...

Page 311: ...p Brother Web Connect Related Models MFC T920DW MFC T925DW Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect 305 ...

Page 312: ...create an additional account 3 2 1 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to ...

Page 313: ...Your Brother machine can now use the service Related Information Set Up Brother Web Connect 307 ...

Page 314: ...service If you do not already have an account use a computer to access the service s website and create an account After creating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After yo...

Page 315: ... left navigation bar and then click Brother Web Connect You can also access the website directly Type bwc brother com into your web browser s address bar Mac Type bwc brother com into your web browser s address bar The Brother Web Connect page launches 2 Select the service you want to use 3 Follow the on screen instructions and apply for access When finished your temporary ID will appear 4 Make a ...

Page 316: ...r Press OK b Select Register Delete Press OK c Select Register Account Press OK 3 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press c 4 Enter the temporary ID using the dial pad Press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for acces...

Page 317: ...bum named From_BrotherDevice For information regarding restrictions such as the size or number of documents that can be uploaded refer to the respective service s website 1 Load your document 2 Press PHOTO WEB If information regarding the Internet connection appears on the machine s LCD read the information and press c Occasionally updates or announcements about Brother Web Connect s features will...

Page 318: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint macOS Print Using AirPrint Scan Using AirPrint macOS Send a Fax Using AirPrint macOS 312 ...

Page 319: ...to install a driver AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer MFC T920DW MFC T925DW For more information visit Apple s website Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the develop...

Page 320: ... your machine to the printer list on your Mac computer 1 Select System Preferences from the Apple menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left The Add screen appears 4 Select your machine and then select AirPrint from the Use pop up menu 5 Click Add Related Information AirPrint 314 ...

Page 321: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod touch Print Using AirPrint macOS 315 ...

Page 322: ...the paper tray and change the paper settings for the paper tray on your machine 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the options you want such as the number of pages to print and ...

Page 323: ...in the paper tray and change the paper settings for the paper tray on your machine 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your machine 5 Select the desired options such as the number of pag...

Page 324: ...The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the image manually by dragging the mouse...

Page 325: ... below AirPrint supports only monochrome fax documents 1 Make sure your machine is turned on 2 On your Mac computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother XXX XXXX Fax where XXX XXXX is the name of your model 5 Type the fax recipient information 6 Click Fax Related Information AirPrint Related...

Page 326: ...ance With this service you can connect to the same network as your machine and print without additional setup 1 2 3 1 Android Mobile Device Android 4 4 or later 2 Wi Fi Connection 3 Your Machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connect 320 ...

Page 327: ...Home Brother iPrint Scan Brother iPrint Scan Brother iPrint Scan Overview for Windows and Mac Brother iPrint Scan Overview for Mobile Devices 321 ...

Page 328: ...ending on the version of the application For Windows Go to your model s Downloads page at support brother com to download the latest application For Mac Download and install Brother iPrint Scan from the App Store If prompted install the driver and software necessary to use your machine Download the installer from your model s Downloads page at support brother com Related Information Brother iPrint...

Page 329: ...ce Download and install Brother iPrint Scan from the Google Play Store app For all iOS supported devices including iPhone iPad and iPod touch Brother iPrint Scan allows you to use features of your Brother machine directly from your iOS device Download and install Brother iPrint Scan from the App Store For more detailed information visit support brother com ips Related Information Brother iPrint Sc...

Page 330: ... Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link indicator is blinking The machine s LCD is displaying messages If you did not so...

Page 331: ... the ink in the bottle if it does not exceed the upper line A message may appear on the LCD to verify whether the ink tanks were refilled Press a Yes to reset the ink dot counter for the refilled colour Press b No for the non refilled colours See Related Information Refill the Ink Tanks The machine may stop all print operations and you may not be able to use the machine until you refill the ink ta...

Page 332: ...e Connection Error Other devices are trying to connect to the Wi Fi Direct network at the same time Make sure there are no other devices trying to connect to the Wi Fi Direct network and then try to configure the Wi Fi Direct settings again Connection Fail The Brother machine and your mobile device cannot communicate during the Wi Fi Direct network configuration Move the mobile device closer to yo...

Page 333: ...and flushes for cleaning varies depending on different situations For example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster...

Page 334: ...he paper pick up rollers Clean the paper pick up rollers See Related Information Clean the Paper Pick up Rollers No Paper MP The machine is out of paper or paper is not correctly loaded in the MP tray Do one of the following Refill the MP tray and then press Mono Start or Colour Start Remove and reload the paper and then press Mono Start or Colour Start See Related Information Load Paper in the Mu...

Page 335: ... tray is not completely inserted Slowly push the paper tray completely into the machine Paper or a foreign object has prevented the paper tray from being inserted correctly Pull the paper tray out of the machine and remove the jammed paper or foreign object If you cannot find or remove the jammed paper see Related Information Printer Jam or Paper Jam MFC T920DW MFC T925DW Error Message Cause Actio...

Page 336: ... Journal Report Cannot Scan XX The machine has a mechanical problem Disconnect the machine from the power for several minutes and then reconnect it If you cannot print received faxes transfer them to another fax machine or to your computer before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and reconnect it See...

Page 337: ...n Document Jams High Temperature The room temperature is too high After cooling the room allow the machine to cool down to room temperature Try again when the machine has cooled down Hub is Unusable A hub or USB flash drive with hub has been connected to the USB direct interface Hubs including a USB flash drive with a built in hub are not supported Unplug the device from the USB direct interface I...

Page 338: ...ted Information Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Make sure the paper guides are set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper for some countries Jam B Front Repeat Jam B Front The paper is jammed in the machine Gently remove the jammed paper See Related Information Paper is Jammed in the Front of the Machi...

Page 339: ...obile device are in the Wi Fi Direct mode Move the mobile device closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free area If you are manually configuring the Wi Fi Direct network make sure you have entered the correct password If your mobile device has a configuration page for how to obtain an IP address make sure the IP address of your mobile devi...

Page 340: ... of the paper in the tray See Related Information Change the Paper Size and Paper Type 2 Make sure you loaded the paper in a Portrait position by setting the paper guides at the indicators for your paper size See Related Information Load Paper 3 After you have checked the paper size and the paper position press c If you are printing from your computer make sure the paper size you selected in the p...

Page 341: ...e off then on A broken device is connected to the USB direct interface Unplug the device from the USB direct interface Turn the machine off and then on again Unusable Device Please Disconnect USB Device A USB device or USB flash drive that is not supported has been connected to the USB direct interface Unplug the device from the USB direct interface Turn the machine off and then on again Related I...

Page 342: ...ide and in the Multi purpose Tray Paper Jam Jam E Inside MP Paper Handling and Printing Problems Load Paper in the Multi purpose Tray MP Tray Paper is Jammed in the Machine when using the Standard Paper Tray Paper Jam 336 ...

Page 343: ...ine See Related Information Transfer Faxes to Your Computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax ...

Page 344: ...Stop Exit to clear the error temporarily 2 Press Settings 3 Press a or b to make your selections a Select Service Press OK b Select Data Transfer Press OK c Select Fax Transfer Press OK 4 Do one of the following If the LCD displays No Data there are no faxes left in the machine s memory Press c and then press Stop Exit Enter the fax number where faxes will be forwarded 5 Press Mono Start Related I...

Page 345: ...eady selected 4 Click PC FAX in the left navigation bar and then click Receive 5 Read and confirm the instructions on your computer Faxes in the machine s memory will be sent to your computer automatically When faxes in the machine s memory are not sent to your computer Make sure you have set PC Fax Receive on the machine Press a or b to select Backup Print On or Backup Print Off Press OK If faxes...

Page 346: ...have not set up your Station ID you cannot enter fax transfer mode 1 Press Stop Exit to clear the error temporarily 2 Press Settings 3 Press a or b to make your selections a Select Service Press OK b Select Data Transfer Press OK c Select Report Transfer Press OK 4 Enter the fax number where Fax Journal report will be forwarded 5 Press Mono Start Related Information Transfer Your Faxes or Fax Jour...

Page 347: ... or wait and try again later If PHOTO WEB was pressed soon after the machine was turned on the network connection may not have been established yet Wait and try again Connection Error 07 Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error M...

Page 348: ...not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Server Error 13 There is a problem with the service and it cannot be used now Wait and try again If you get the message again access the service from a computer to confirm if it is unavailable Shortcut Er...

Page 349: ... Jams Related Models DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 343 ...

Page 350: ...P T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 1 Remove any paper from the ADF that is not jammed 2 Open the ADF cover 3 Remove the jammed document by pulling it upwards 4 Close the ADF cover 5 Press Stop Exit IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the centre Related Information Document Jams 344 ...

Page 351: ...mmed inside the ADF Unit Related Models DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 1 Remove any paper from the ADF that is not jammed 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover Related Information Document Jams 345 ...

Page 352: ...s Jammed in the ADF Related Models DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover Related Information Document Jams 346 ...

Page 353: ...er is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Paper is Jammed in the Multi purpose Tray Jam D MP tray Paper is Jammed Inside and in the Multi purpose Tray Paper Jam Jam E Inside MP Error and Maintenance Messages Paper Handling and Printing Problems 347 ...

Page 354: ... the paper tray if the LCD displays Paper Jam follow these steps If you are using the MP tray see Related Information Paper is Jammed Inside and in the Multi purpose Tray Paper Jam Jam E Inside MP 1 Unplug the machine from the electrical socket 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly pull the jammed...

Page 355: ...ed paper 1 out of the machine 1 8 Move the print head if needed to take out any paper remaining in this area Make sure scraps of paper are not left in the corners of the machine 1 and 2 1 2 IMPORTANT DO NOT touch the encoder strip a thin strip of plastic that stretches across the width of the machine 1 Doing this may cause damage to the machine 349 ...

Page 356: ... the power source and remove the jammed paper 3 2 If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper Hold the concave areas with the triangle marks as shown in the illustration 3 to move the print head If ink gets on your skin or clothing immediately wash it off with soap or detergent 9 Gently close the scanner co...

Page 357: ...r Cover Make sure the cover is closed completely 13 Put the paper tray firmly back in the machine 14 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 15 Reconnect the power cord 351 ...

Page 358: ...A4 or Letter sized paper such as glossy paper in the manual feed slot Insert the paper deep into the manual feed slot 3 Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected If the thick paper is pushing any jammed paper out remove the jammed paper Related Information Printer Jam or Paper Jam Related Topics Paper is Jammed Inside and in ...

Page 359: ...ctrical socket IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly pull the jammed paper 1 out of ...

Page 360: ...damage to the machine 1 If the print head is in the right corner as shown in the illustration 2 you cannot move it Follow these steps a Close the scanner cover and then reconnect the power cord b Open the scanner cover again and then press and hold the Stop Exit button until the print head moves to the centre c Unplug the machine from the power source and gently remove the jammed paper 354 ...

Page 361: ...s shown in the illustration 3 to move the print head If ink gets on your skin or clothing immediately wash it off with soap or detergent If your LCD error message was Repeat Jam A move the print head if needed to remove any paper remaining in this area Make sure scraps of paper are not left in the corners of the machine 1 and 2 1 2 7 Gently close the scanner cover using both hands 355 ...

Page 362: ...inside 1 for any scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely 8 Push the paper tray firmly back in the machine 356 ...

Page 363: ... the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages 357 ...

Page 364: ...llow these steps 1 Unplug the machine from the electrical socket IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jam...

Page 365: ...ly inside 1 for any scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely 5 Put the paper tray firmly back in the machine 359 ...

Page 366: ... the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Reconnect the power cord Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages 360 ...

Page 367: ...an transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper Depending on the paper size it is easier to remove the jammed paper from the front of the machine rather than from the bac...

Page 368: ...irmly back in the machine 8 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages 362 ...

Page 369: ...ocket IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Remove any paper that is loaded on the MP tray Place the paper support back into the MP tray cover 3 Pull the paper tray 1 completely out of the machine 1 4 Pull the two green le...

Page 370: ...en pull the paper 1 6 Close the MP tray cover 7 Push the paper tray firmly back in the machine 8 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord Related Information Printer Jam or Paper Jam 364 ...

Page 371: ...Related Topics Error and Maintenance Messages 365 ...

Page 372: ...f the LCD displays Jam E Inside MP or Repeat Jam E In MP follow these steps 1 Unplug the machine from the electrical socket IMPORTANT MFC T920DW MFC T925DW Before you unplug the machine from the power source you can transfer your faxes that are stored in the machine s memory to your computer or another fax machine so you will not lose any important messages 2 Remove any paper that is loaded on the...

Page 373: ...ne to lift the scanner cover 1 into the open position 1 6 Slowly pull the jammed paper 1 out of the machine 1 IMPORTANT DO NOT touch the encoder strip a thin strip of plastic that stretches across the width of the machine 1 Doing this may cause damage to the machine 367 ...

Page 374: ...utton until the print head moves to the centre c Unplug the machine from the power source and remove the jammed paper 3 2 If the paper is jammed under the print head unplug the machine from the power source and then move the print head to remove the paper Hold the concave areas with the triangle marks as shown in the illustration 3 to move the print head If ink gets on your skin or clothing immedi...

Page 375: ...re not left in the corners of the machine 1 and 2 1 2 7 Gently close the scanner cover using both hands 8 Slowly pull out the jammed paper 1 1 If you are having difficulty pulling paper out push the release lever 1 toward the back of the machine and then pull the paper 1 9 Close the MP tray cover 369 ...

Page 376: ...holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 12 Reconnect the power cord Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages 370 ...

Page 377: ...oblem with your machine check the following topics You can correct most problems yourself If you need additional help go to your model s FAQs Troubleshooting page at support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax Problems Other Problems Network Problems AirPrint Problems...

Page 378: ...ck See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Brother XXX XXXX Printer where XXX XXXX is the name of your model Click See what s printing If printer d...

Page 379: ...printers Printers Windows 7 and Windows Server 2008 R2 Click Start Devices and Printers Printers and Faxes Windows Server 2008 Click Start Control Panel Hardware and Sound Printers Mac Click the System Preferences Printers Scanners The headers or footers appear when the document is displayed on the screen but do not appear when the document is printed There is an unprintable area on the top and bo...

Page 380: ...an the Print Head from Your Brother Machine See Related Information Clean the Print Head Using Web Based Management See Related Information Clean the Print Head from Your Computer Windows Check and adjust the paper feed See Related Information Correct the Paper Feed to Clear Vertical Lines Make sure you are using Brother Original ink designed for your model Try using the recommended types of paper...

Page 381: ... correct paper type If you are printing a photo from your computer set the Media Type in the printer driver or in the application you use to print Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face down See Related Information Change the Paper Size and Paper Type If you use glossy photo paper make sure...

Page 382: ...y and fan the stack of paper well then put it back in the tray Make sure you do not push the paper in too far See Related Information Load Paper Make sure the Jam Clear Cover is closed correctly See Related Information Printer Jam or Paper Jam Make sure the Base Pad in the paper tray is not dirty See Related Information Clean the Base Pad There is a paper jam See Related Information Printer Jam or...

Page 383: ...iculty with Your Machine Related Topics Troubleshooting Error and Maintenance Messages Refill the Ink Tanks Unprintable Area Check the Print Quality Change the Paper Size and Paper Type Acceptable Paper and Other Print Media Clean the Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Check the Print Alignment from Your Brother Machine Load Paper Clean the Machine...

Page 384: ...ne If there is still no dial tone ask your telephone company to check the line and or wall socket The machine does not answer when called Make sure the machine is in the correct receive mode for your setup See Related Information Choose the Correct Receive Mode Check for a dial tone If possible call your machine to hear it answer If there is still no answer check that the telephone line cord is pl...

Page 385: ... the Correct Receive Mode If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes you should select Fax only mode If your Brother machine shares a line with an external answering machine you should select the External TAD mode In External TAD mode your Brother machine will receive incoming faxes automatically and voice callers will be able to leave...

Page 386: ...m try changing the Compatibility setting to Basic for VoIP See Related Information Telephone Line Interference VoIP Available only for some countries If you connect your machine to a PBX or ISDN line set the menu setting of Telephone Line Type to your telephone line type See Related Information Set the Telephone Line Type Sending Faxes Difficulties Suggestions Cannot send a fax Check all line cord...

Page 387: ...ion Load Documents in the Automatic Document Feeder ADF See Related Information Load Documents on the Scanner Glass Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Ton...

Page 388: ...n Related Models MFC T920DW MFC T925DW Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Dial Tone Press OK c Select Detection or No Detection Press OK 3 Press Stop Exit Related Information Telephone and Fax Problems 382 ...

Page 389: ...oIP reduces the modem speed to 9 600 bps and turns off Error Correction Mode ECM Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 400 bps 3 Press Stop Exit VoIP Voice over IP is a type o...

Page 390: ...results when using the ADF ADF models Try using the scanner glass See Related Information Load Documents on the Scanner Glass Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again Smudge or stain on the reverse side of the page when using the 2 sided copy feature DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC...

Page 391: ...drivers Windows and the Brother software and reinstall the latest version of both The device is busy appears on the computer screen Make sure there is no error message on the machine s display Related Information If You Are Having Difficulty with Your Machine Related Topics Troubleshooting Clean the Scanner Correct the Paper Feed to Clear Vertical Lines Load Documents in the Automatic Document Fee...

Page 392: ...u Are Having Difficulty with Your Machine Network Problems Network Problems Use the Network Connection Repair Tool Windows Check the Brother Machine s Network Settings If You Are Having Difficulty with Your Machine s Network 386 ...

Page 393: ...ool 3 Follow the on screen instructions 4 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair Tool option in the Status Monitor Right click the Status Monitor screen and then click Other Settings Enable Connection Repair Tool This is not recommended when your network administrator ha...

Page 394: ...aving Difficulty with Your Machine Network Problems Check the Brother Machine s Network Settings Check the Brother Machine s Network Settings Print the Network Configuration Report Change Machine Settings Using Web Based Management 388 ...

Page 395: ...del number of the wireless LAN access point router may be used as the default security settings Consult with the access point router manufacturer your Internet provider or network administrator Wireless Your Brother machine s MAC address is not allowed Confirm that the Brother machine s MAC Address is allowed in the filter You can find the MAC Address on your Brother machine s control panel Wirele...

Page 396: ... feature does not work Windows Configure the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning type the information below In Name Type any description for example Brother NetScan In Port number Type 54925 Type 137 Type 161 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contac...

Page 397: ...ter s print queue delete it Otherwise double click the printer icon in the following folder and cancel all documents Windows 10 Windows Server 2016 and Windows Server 2019 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In t...

Page 398: ...working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask your administrator about the IP address and the subnet mask and then use the Network Connection Repair Tool Mac Confirm that the IP address and the Subnet Mask are set correctly Wired Wireless Check that your Brother machine is con...

Page 399: ...er key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the Network Configura...

Page 400: ...ork settings Move the mobile device closer to the wireless access point router or to your machine I cannot print Make sure your machine is turned on Confirm the network settings I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Related Information If You Are Having Difficulty with Your Machine Relate...

Page 401: ...machine s serial number Version Check your machine s firmware version Page Counter Check the number of total pages the machine has printed 4 Press OK 5 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to select Machine Info Press OK 3 Press a or b to select one of the following options Option Description Serial No Check your machine s serial number Firmware Version Check your ...

Page 402: ...P T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Reset Press OK c Select the reset option you want to use Press OK 3 Press a for Reset to confirm 4 Press a for Yes to reboot the machine The machine restarts MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select...

Page 403: ...fault factory settings includes Password and IP Address information 3 Address Book Fax MFC models Address Book Fax resets the following settings Address Book and Setup Groups Station ID Name and Number Report Transmission Verification Report Address Book and Fax Journal History Caller ID History 1 and Outgoing Call Faxes in memory 4 All Settings Use this reset function to reset all of the machine ...

Page 404: ...ine Maintenance Refill the Ink Tanks Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Options to Improve Your Print Results Pack and Ship Your Brother Machine 398 ...

Page 405: ...mild inflammation In case of any abnormality consult your doctor IMPORTANT Brother strongly recommends that you continue to use only Brother Original replacement ink designed for your model Use or attempted use of potentially incompatible ink in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem ...

Page 406: ...then replace the cap IMPORTANT Replace the ink bottle cap tightly Otherwise the ink may leak DO NOT shake the ink bottles If ink stains your skin or clothing wash with soap or detergent at once 4 Remove the nozzle cap as shown 5 Make sure that the colour of the ink tank cap matches the ink colour you want to refill Keep the nozzle close to the ink tank opening and insert the bottle nozzle firmly i...

Page 407: ...the maximum fill mark line To fill the ink tank faster squeeze the bottle on both sides IMPORTANT Be careful not to fill the ink past the upper line above the maximum fill mark NOTE Be careful not to spill any ink when you refill the ink tank Refill with all of the ink in the bottle if it does not exceed the upper line 7 Keep the nozzle close to the ink tank opening and turn the nozzle up and remo...

Page 408: ...en you open and close the ink tank cover a message may appear on the LCD to verify whether the ink tanks were refilled If you refilled the ink tanks select Yes to reset the ink dot counter for the refilled colours If you did not refill the ink tank be sure to select No IMPORTANT If you accidentally mix the colours by filling the wrong ink tank contact Brother customer service or your local Brother...

Page 409: ...Related Information Routine Maintenance Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 403 ...

Page 410: ...Print Head from Your Brother Machine Clean the Print Head Using Web Based Management Clean the Print Head from Your Computer Windows Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers 404 ...

Page 411: ...he white bar 1 and the glass strip 2 with a lint free cloth moistened with water ADF models only 2 1 ADF models only If you feel dirt or debris clean the glass again You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line After the gla...

Page 412: ...Related Topics Telephone and Fax Problems Other Problems 406 ...

Page 413: ...CP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select Maintenance Press OK b Select Cleaning Press OK c Select Black Colour or All Press OK d Select Normal Strong or Strongest Press OK 3 Press Mono Start or Colour Start The machine starts cleaning NOTE If you clean the print head several times and the print has not improved try the Special cleaning method whi...

Page 414: ...elect Print Head Cleaning Press OK 4 Press Settings and OK simultaneously The machine starts cleaning Use the Special cleaning method only if you previously cleaned the print head several times and the print quality did not improve If you start the cleaning with low ink amount it may cause damage to the machine Check each ink tank level before starting the cleaning and refill each ink tank as nece...

Page 415: ... on the back of the machine and marked Pwd 5 Go to the navigation menu and then click General Print Head Cleaning Start from if the navigation menu is not shown on the left side of the screen 6 Select the Normal Strong or Strongest option for the cleaning strength you want The Special option uses the most power in cleaning the print heads but also consumes the most ink 7 Click Start The Special op...

Page 416: ...ver 2008 R2 Click Start Devices and Printers For Windows Server 2008 Click Start Control Panel Hardware and Sound Printers 2 Right click the Brother XXX XXXX Printer icon where XXX XXXX is the name of your model and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears 3 Click the Maintenance tab 4 Select one of the follo...

Page 417: ...Related Topics Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 411 ...

Page 418: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 412 ...

Page 419: ...y crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Lift the output paper tray cover and remove anything that is stuck inside the paper tray 5 Wipe the inside and the outside of the paper tray with a dry lint free cloth to...

Page 420: ...hine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this may cause damage to the machine 3 Gently close the scanner cover using both hands 4 Reconnect th...

Page 421: ...machine 1 4 Clean the front side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW Lift the flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth mois...

Page 422: ...machine again until the rollers are dry Using the machine before the rollers are dry may cause paper feed problems Related Information Clean Your Brother Machine Related Topics Paper Handling and Printing Problems 416 ...

Page 423: ... If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 4 Slowly push the paper tray completely into the machine Related Information Clean Your Brother Machine Relate...

Page 424: ...nplug the machine from the electrical socket 2 If the paper support flap 1 is open close it and then close the paper support 2 2 1 3 Pull the paper tray completely out of the machine 4 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remo...

Page 425: ...e Routine Maintenance Check Your Brother Machine Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Monitor Machine Status from Your Computer Windows 419 ...

Page 426: ...veQuality Press OK c Select Check Quality Press OK 3 Press Colour Start The machine prints the Print Quality Check Sheet 4 Check the quality of the four colour blocks on the sheet 5 When an LCD message prompts you to check the print quality do one of the following If all lines are clear and visible press a to select Yes Press Stop Exit to finish the Print Quality check If lines are missing see Poo...

Page 427: ...lour Start The machine prints the Print Quality Check Sheet again Check the quality of the four colour blocks on the sheet again If you clean the print head several times and the print has not improved try the Special cleaning method See Related Information IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty When a print h...

Page 428: ...ess OK 7 Do one of the following If print head cleaning is needed press c to start the cleaning procedure If print head cleaning is not needed the menu screen reappears on the LCD 8 After the cleaning procedure is finished the LCD message prompts you to check the print quality again Press c Yes to start the print quality check 9 Press c again The machine prints the Print Quality Check Sheet again ...

Page 429: ...ted sample looks like this After the print head nozzle is cleaned the horizontal lines are gone Related Information Check Your Brother Machine Related Topics Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 423 ...

Page 430: ...K c Select Alignment Press OK 3 Press Mono Start or Colour Start The machine prints the Alignment Check Sheet A 4 For pattern A press a or b to select the number of the test print that has the fewest visible vertical stripes 1 9 and then press OK In the example above row number 6 is the best choice Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly tex...

Page 431: ...e row number 6 is the best choice Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly text looks blurry or crooked like this After the print alignment is adjusted correctly text looks like this 5 Press Stop Exit Related Information Check Your Brother Machine Related Topics Paper Handling and Printing Problems 425 ...

Page 432: ...click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Looking for replacement supplies Click the Looking for replacement supplies button for more information on Brother original supplies You can also check the ink amount u...

Page 433: ...Related Topics Cancel a Print Job Windows 427 ...

Page 434: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A grey icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 428 ...

Page 435: ...e default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Click the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 436: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 430 ...

Page 437: ...enu 2 Press a or b to make your selections a Select Maintenance Press OK b Select ImproveQuality Press OK c Select Correct Feed Press OK 3 Press Mono Start or Colour Start and then follow the instructions on the LCD MFC T920DW MFC T925DW 1 Press Ink 2 Press a or b to make your selections a Select Impr PrintQuality Press OK b Select Correct Paper Feed Press OK 3 Press c and then follow the instruct...

Page 438: ...e your selections a Select Maintenance Press OK b Select Print Options Press OK 3 Press a or b to select one of the following options Option Description ReduceSmudging Select this option if you have problems with smudged printouts or paper jams Enhance Print Select this option if you have problems with blurred printouts 4 Press OK 5 Press a or b to select the option you want Press OK 6 Press Stop ...

Page 439: ... Other Problems Prevent Smudged Printouts and Paper Jams Windows Print Settings Windows 433 ...

Page 440: ...l noises have stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the electrical socket 2 MFC T920DW MFC T925DW Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine 3 Using both hands use the finger holds on each side of the machine to lift the sca...

Page 441: ... machine in the original carton with the original packing material as shown below Do not pack the used ink bottles in the carton 5 10 Close the carton and tape it shut Related Information Routine Maintenance 435 ...

Page 442: ...ine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings Using Web Based Management 436 ...

Page 443: ...e Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Print Reports Settings and Features Tables 437 ...

Page 444: ...settings are stored permanently and will not be lost Temporary settings for example Contrast and Overseas Mode are lost DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW The date and time must be re entered MFC T920DW MFC T925DW The date and time is retained for approximately 24 hours Related Information Change Machine Settings from the Control Panel 438 ...

Page 445: ...ving Time Automatically Change for Daylight Saving Time Manually Set Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date and Time Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialling Mode Reduce Printing Noise Change the Language Displayed on the LCD 439 ...

Page 446: ...ions a Select General Setup Press OK b Select Volume Press OK 3 Press a or b to select one of the following options Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 4 Press OK 5 Press a or b to select the Off Low Med or High option Press OK 6 Press Stop Exit Related Info...

Page 447: ...or Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the autumn Make sure you have set the correct date and time in the Date Time setting This feature is available only in some countries 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Date Time Press OK c Select Auto Daylight Press OK d Select On or Of...

Page 448: ...ing Forward Hour it will forward the time by an hour and backward one hour when selecting Backward Hour Make sure you have set the correct date and time in the Date Time setting This feature is available only in some countries 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Date Time Press OK c Select Daylight Save Press OK d Select Forward Hour or ...

Page 449: ...tting is five minutes DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select General Setup Press OK b Select Ecology Press OK c Select Sleep Time Press OK d Select the number of minutes 1 60 you want to set Press OK 3 Press Stop Exit MFC T920DW...

Page 450: ...925DW The machine is connected to a wired network DCP T820DW DCP T825DW MFC T920DW MFC T925DW The machine is connected to a wireless network WLAN Enable is set to On or WLAN Wi Fi is selected in the Network I F setting DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to ...

Page 451: ...ress a or b on the control panel to set the hour Press OK Repeat these steps for setting the minute Press a or b to select AM or PM and then press OK If you selected 24h Clock Press a or b on the control panel to set the hour Press OK Repeat these steps for setting the minute 6 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Pres...

Page 452: ...10 Press Stop Exit Related Information General Settings Related Topics Set Your Station ID 446 ...

Page 453: ...C T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select General Setup Press OK b Select LCD Contrast Press OK c Select Light or Dark Press OK 3 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select LCD Settings Press OK c Select B...

Page 454: ...ight Stays On Related Models MFC T920DW MFC T925DW Set how long the LCD backlight stays on 1 Press Settings 2 Press a or b to make your selections a Select General Setup Press OK b Select LCD Settings Press OK c Select Dim Timer Press OK d Select 10 Secs 30 Secs 1 Min 2 Mins 3 Mins or 5 Mins Press OK 3 Press Stop Exit Related Information General Settings 448 ...

Page 455: ...Station ID Press OK 3 Press a or b to select Fax and then press OK 4 Enter your fax number up to 20 digits using the dial pad and then press OK 5 Press a or b to select Name and then press OK 6 Enter your name up to 20 characters using the dial pad and then press OK For more information about how to enter text see the Appendix 7 Press Stop Exit Related Information General Settings Related Topics T...

Page 456: ...et for a Tone dialling service If you have a Pulse dialling rotary service you must change the dialling mode This feature is not available in some countries 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Tone Pulse Press OK c Select Tone or Pulse Press OK 3 Press Stop Exit Related Information General Settings Related Topics Telephone and Fax Proble...

Page 457: ...0DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select General Setup Press OK b Select Ecology Press OK c Select Quiet Mode Press OK d Select On or Off Press OK 3 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Gener...

Page 458: ...0DW DCP T825DW MFC T920DW MFC T925DW DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Local Language Press OK c Select your language Press OK 3 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Initial Setup Press OK b Select Local Languag...

Page 459: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax Problems 453 ...

Page 460: ...ation about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Network Configuration network models The Network Configuration report prints a list of your current network settings WLAN Report wireless models The WLAN Report prints the wireless LAN connectivity diagnosis Caller ID History MFC mod...

Page 461: ...DW DCP T820DW DCP T825DW 1 Press Menu 2 Press a or b to make your selections a Select Print Reports Press OK b Select the report you want to print Press OK 3 Press Mono Start 4 Press Stop Exit MFC T920DW MFC T925DW 1 Press Settings 2 Press a or b to make your selections a Select Print Reports Press OK b Select the report you want to print Press OK 3 Press c 4 Press Stop Exit Related Information Pr...

Page 462: ...achine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 1 Line LCD Features Tables 1 Line LCD Settings Tables 1 8 44 9 mm Colour LCD Features Tables 1 8 44 9 mm Colour LCD 456 ...

Page 463: ...rint Improve print quality and reduce blurriness Ink Low Notice Set the machine to display the ink low messages Menu General Setup Level 1 Level 2 Level 3 Descriptions Tray Setting DCP T820DW DCP T825DW Tray 1 Paper Type Set the type of paper in the paper tray Paper Size DCP T820DW DCP T825DW Set the size of paper in the paper tray MP Tray DCP T820DW DCP T825DW Paper Type Set the type of paper in ...

Page 464: ...f the machine does not power off automatically LCD Contrast Adjusts the contrast of the LCD Menu Copy Level 1 Descriptions Density Adjust the density Quality Select the Copy resolution for your document type Menu Network Level 1 Level 2 Level 3 Descriptions Wired LAN DCP T820DW DCP T825DW TCP IP BOOT Method Select the Boot method that best suits your needs IP Address DCP T820DW DCP T825DW Enter th...

Page 465: ...ress Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Config Select the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Specify the IP address of the primary or secondary DNS server APIPA Set the machine to allocate the IP address from the link local address range automatically IPv6 ...

Page 466: ...iew the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always indicates a strong signal Channel Display the channel in use when the Wi Fi Direct network is active Speed Display the connection speed when the Wi Fi Direct network is active I F Enable Turn the Wi Fi Direct connection on or off Network I F DCP T820DW DCP T825DW Select the network connection ...

Page 467: ...he machine s settings that you have changed such as Date and Time Network Reset Restore all network settings back to the factory settings All Settings Restore all the machine s settings back to the factory settings Local Language Available only for some countries Change your LCD language Related Information Settings and Features Tables 461 ...

Page 468: ...scriptions Layout 2in1 ID Make N in 1 2 in 1 ID or Poster copies Quality Select the Copy resolution for your document type Tray Select DCP T820DW DCP T825DW Select the tray to be used for Copy mode Paper Type Select the paper type that matches the paper in the tray Paper Size Select the paper size that matches the paper in the tray Enlarge Reduce 100 Enlarge Select an enlargement ratio for the nex...

Page 469: ...Related Information Settings and Features Tables 463 ...

Page 470: ... Low Notice Set the machine to display the ink low messages Tray Setting Tray 1 Paper Type Set the type of paper in the paper tray Paper Size Set the size of paper in the paper tray MP Tray Paper Type Set the type of paper in the paper tray Paper Size Set the size of paper in the paper tray Tray Setting Copy Tray Use Select the tray to be used for copying Tray Priority When Auto is selected in Tra...

Page 471: ...and hear fax tones Remote Codes Remote Codes Answer calls at an extension or external telephone and use codes to turn the Remote Codes on or off You can personalise the codes Act Code Deact Code Auto Reduction Reduce the size of incoming faxes PC Fax Receive Set the machine to send faxes to your computer You can turn on the Backup Print safety feature Fax Rx Stamp Print the received time and date ...

Page 472: ...twork Configure your wireless network settings manually TCP IP BOOT Method Select the Boot method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Select the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Speci...

Page 473: ...nection on or off Web Connect Settings Proxy Settings Proxy Connection Change the Web connection settings Address Port User Name Password Network I F Select the network connection type Network Reset Restore all network settings back to the factory settings Settings Print Reports Level 1 Descriptions XMIT Verify Print a Transmission Verification Report for your last transmission Address Book Print ...

Page 474: ...ntries Select the dialling mode Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy Dial Tone Shorten the dial tone detect pause Phone Line Set Available only for some countries Select the telephone line type Compatibility Adjust the equalisation for transmission difficulties VoIP service providers offer fax support using various st...

Page 475: ...the Caller ID History and then send a fax to it add it to the Address Book or delete it Address Book Search Dial by pressing only a few buttons Set Speed Dial Store Speed Dial numbers so you can dial by pressing only a few buttons Setup Groups Set up Group numbers for broadcasting Change Change Address Book numbers Delete Delete Address Book numbers Set New Default Save your settings as the defaul...

Page 476: ...ettings 2 sided Copy Turn off or turn on 2 sided copying and select flip on long edge or flip on short edge Stack Sort Select to stack or sort multiple copies Page Layout Make N in 1 2 in 1 ID or Poster copies Set New Default Save your settings as the default Factory Reset Restore all settings back to the factory settings PHOTO WEB Level 1 Level 2 Level 3 Descriptions JPEG Print Select Files Print...

Page 477: ...hange Address Book numbers Delete Delete Address Book numbers Redial Pause Level 1 Descriptions Redial Send a fax to the last number you called Outgoing Call Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Caller ID History Not available for Taiwan and some countries Select a number from the Caller ID History and then send a fax to i...

Page 478: ... utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set or Change a Login Password for Web Based Management Set Up Your Machine s Address Book Using Web Based Management 472 ...

Page 479: ...yer HTTPS We recommend Microsoft Internet Explorer 11 Microsoft Edge for Windows Safari 10 11 for Mac Chrome for Android 4 x or later and Chrome Safari for iOS 10 x or later Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your computer The actual s...

Page 480: ... communication For more detailed information see Related Information Start from Brother iPrint Scan Windows Mac Start from Your Web Browser Start from Brother Utilities Windows Start from Brother iPrint Scan Windows Mac 1 Start Brother iPrint Scan Windows Launch Brother iPrint Scan Mac In the Finder menu bar click Go Applications and then double click the iPrint Scan icon The Brother iPrint Scan s...

Page 481: ...es and then click the drop down list and select your model name if not already selected 2 Click Tools in the left navigation bar and then click Machine Settings Web Based Management appears 3 If required type the password in the Login field and then click Login 4 If you want to pin the navigation menu on the left side of the screen click and then click You can now change the machine settings If yo...

Page 482: ...redPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 Do one of the following If you have previously set your own password type it and then click Login If you have not previously set your own password type the default login...

Page 483: ...g a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report 3 If required type the password in the Login field and then click Login The default pa...

Page 484: ...Home Appendix Appendix Specifications Supply Specifications Brother Help and Customer Support 478 ...

Page 485: ... with 210 nozzles x 3 Memory Capacity 128 MB Liquid Crystal Display LCD DCP T520W DCP T525W DCP T720DW DCP T725DW DCP T820DW DCP T825DW 1 line LCD MFC T920DW MFC T925DW 1 1 8 in 44 9 mm TFT Colour LCD Power Source AC 100 to 120 V 50 60 Hz Taiwan AC 220 to 240 V 50 60 Hz Other countries Power Consumption 2 DCP T520W DCP T525W Taiwan Copying 3 Approx 16 W Ready 5 Approx 2 5 W Sleep 5 Approx 0 8 W Po...

Page 486: ...920DW MFC T925DW Taiwan Copying 4 Approx 19 W Ready 5 Approx 3 5 W Sleep 5 Approx 1 2 W Power Off 5 6 Approx 0 2 W MFC T920DW MFC T925DW Copying 4 Approx 17 W Ready 5 Approx 4 W Sleep 5 Approx 1 2 W Power Off 5 6 Approx 0 2 W Dimensions DCP T520W DCP T525W 380 mm 583 mm 159 mm 435 mm DCP T720DW DCP T725DW 380 mm 583 mm 199 mm 195 mm 435 mm 480 ...

Page 487: ...MFC T920DW MFC T925DW 439 mm 576 mm 309 mm 195 mm 435 mm Weights DCP T520W DCP T525W Taiwan 7 2 kg DCP T520W DCP T525W 7 3 kg DCP T720DW DCP T725DW Taiwan 8 6 kg DCP T720DW DCP T725DW 8 7 kg DCP T820DW DCP T825DW Taiwan 9 5 kg DCP T820DW DCP T825DW 9 6 kg 481 ...

Page 488: ...s on printing conditions Document Size Specifications Document Size ADF Width DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 148 to 215 9 mm ADF Length 1 DCP T720DW DCP T725DW DCP T820DW DCP T825DW MFC T920DW MFC T925DW 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm 1 Documents that are longer than 297 mm must be fed one page at a time Print Med...

Page 489: ...d smudging 2 Legal Mexico Legal India Legal Folio B5 JIS and B6 JIS size paper are supported only in some countries 3 We recommend using the MP tray for glossy paper 4 You can load only one sheet of paper that is larger than Letter A4 size into the MP tray at a time Fax Specifications This feature is available for MFC models Compatibility ITU T Group 3 Modem Speed Automatic Fallback 14 400 bps Sca...

Page 490: ...oto 2L 13 x 18 cm File Format JPEG Progressive JPEG format is not supported Scan to Media File Format JPEG PDF Colour Grey TIFF PDF Monochrome 1 USB Flash drives are not supplied with product 2 Hi Speed USB 2 0 USB Mass Storage standard Supported formats FAT12 FAT16 FAT32 exFAT Scanner Specifications Colour Monochrome Yes Yes TWAIN Compliant Yes Windows 7 SP1 Windows 8 1 Windows 10 Colour Depth 30...

Page 491: ... set to On 3 B5 JIS size paper is supported only in some countries Interface Specifications USB 1 2 Use a USB 2 0 interface cable that is no longer than 2 m LAN DCP T820DW DCP T825DW MFC T920DW MFC T925DW Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure IEEE 802 11g n Wi Fi Direct 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be co...

Page 492: ...ws Server 2012 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 64 bit x64 processor Mac Operating System macOS v10 13 6 macOS v10 14 x macOS v10 15 x Printing PC Fax Send 5 Scanning Intel Processor N A 550 MB 1 Third party USB ports are not supported 2 DCP T820DW DCP T825DW MFC T920DW MFC T925DW only 3 For WIA 1200 x 1200 resolution Brother Scanner Utility enables enhancing up to 19...

Page 493: ...Related Information Appendix 487 ...

Page 494: ...nk bottles provided with your machine will have a lower yield than standard ink bottles approximately 86 for Black and 92 for colour With all following ink bottles you can print the specified number of pages Replacement Supplies Black Ink Bottle BTD60BK Yellow Ink Bottle BT5000Y Cyan Ink Bottle BT5000C Magenta Ink Bottle BT5000M Black Approximately 7500 pages 1 Yellow Cyan and Magenta Approximatel...

Page 495: ...the latest software drivers and firmware to improve the performance of your machine and user documentation to learn how to get the most from your Brother product Further product and support information is available from your local Brother office website Visit https global brother en gateway to find the contact details for your local Brother office and to register your new product Related Informati...

Page 496: ...ASA SAF GLF Version 0 ...

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