Brother DCP-9040CN, User Manual

Page: 65 / 167

Troubleshooting and routine maintenance
53
C
The network scanning feature
does not work.
The network printing feature does
not work.
(continued)
For Windows Vista
®
users:
a
Click the Start button, Control Panel , Network and Internet , Windows
Firewall and click Change settings .
b
When the User Account Control screen appears, do the following.
„ Users who have administrator rights: Click Continue .
„ For users who do not have administrator rights: Enter the administrator
password and click
OK .
c
Make sure that Windows Firewall on the General tab is set to On.
d
Click the Exceptions tab.
e
Click the Add port... button.
f
To add port 54925, enter the information below:
1. In
Name : Enter any description, for example “Brother Scanner”.
2. In Port number : Enter “54925”.
3. Make sure UDP is selected. Then click OK .
g
Make sure that the new setting is added and is checked, and then click
Apply .
h
If you still have trouble with your network connection such as network
scanning or printing, check
File and Printer Sharing box in the Exceptions
tab and then click Apply .
Your computer cannot find your
machine.
For Windows
®
users: The firewall setting on your PC may be rejecting the
necessary network connection. For details, see the instruction above.
For Macintosh
®
users: Re-select your machine in the DeviceSelector application
located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model
pop-up menu of ControlCenter2.
Other
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms.
Turn the machine off and unplug the power cord. Wait for ten minutes, then plug
in the power cord and turn the machine on.
Network difficulties (Continued)
Difficulties Suggestions