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Brother DCP-1000 Service Manual Download Page 144

6-17

6.2 TROUBLESHOOTING

6.2.1 Introduction

This section gives the service personnel some of the troubleshooting procedures to be followed if
an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible
problems which may occur in future and determine the troubleshooting procedures, so this section
covers some sample problems. However, those samples will help service personnel pinpoint and
repair other defective elements if he/she analyzes and examines them well.

6.2.2 Precautions

Be sure to observe the following to prevent the secondary troubles from happening:

(1) Always unplug the AC power cord from the outlet when removing the covers and PCBs,

adjusting the mechanisms, or conducting continuity testing with a circuit tester.

(2) When disconnecting the connectors, do not pull the lead wires but hold the connector

housings.

(3)

Before handling the PCBs, touch a metal portion of the machine to discharge static

electricity charged in your body.

When repairing the PCBs, handle them with extra care.

After repairing the defective section, be sure to check again if the repaired section works correctly.
Also record the troubleshooting procedure so that it would be of use for future trouble occurrence.

6.2.3 Checking prior to Troubleshooting

Prior to proceeding to the troubleshooting procedures given in Subsection 6.2.4, make the
following initial checks:

Environmental conditions

Check that:

(1) The machine is placed on a flat, firm surface.
(2) The machine is used in a clean environment at or near normal room temperature (10

°

C to

32.5

°

C) with normal relative humidity (20 to 80%).

(3) The machine is not subjected to rapid change of the ambient temperature. (Moving the

machine from a cold place to warm place will cause condensation inside the machine. If it

takes place, leave the machine in the warm place for approx. two hours before turning on the

power.) Powering on the machine with dew condensation will result in damaged electronic

devices.

(4) The machine is not exposed to direct sunlight or harmful gases.

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Summary of Contents for DCP-1000

Page 1: ...Multi Function Machine SERVICE MANUAL MODEL MFC6800 DCP1000 MFC9180 MFC9160 ...

Page 2: ...ht Brother 2001 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice ...

Page 3: ...machine is always in best condition for the customer the service personnel must adequately understand and apply this manual This manual is made up of six chapters and appendices CHAPTER 1 GENERAL DESCRIPTION CHAPTER 2 INSTALLATION CHAPTER 3 THEORY OF OPERATION CHAPTER 4 DISASSEMBLY REASSEMBLY AND LUBRICATION CHAPTER 5 MAINTENANCE MODE CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING Appendix 1 EEPRO...

Page 4: ...tion CDRH Regulations 110 120V Model only The Center for Device and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The label shown below indicates compliance with the CDRH regulation...

Page 5: ...CHAPTER 1 GENERAL DESCRIPTION ...

Page 6: ...CHAPTER 1 GENERAL DESCRIPTION CONTENTS 1 1 OUTLINE 1 1 1 1 1 External Appearance and Weight 1 1 1 1 2 Components 1 1 1 2 SPECIFICATIONS 1 2 ...

Page 7: ...s the machine appearance and approximate dimensions Weight Machine proper Approx 11 kg Machine incl drum unit toner cartridge Approx 12 kg In package Approx 16 kg 1 1 2 Components The machine consists of the following major components D 458 mm 18 0 H 354 mm 13 9 W 459 mm 18 1 ...

Page 8: ...set No One Touch Dial No Speed Dial 100 Speaker Phone No Chain Dialing Yes Caller ID Yes Call Waiting Caller ID No Distinctive Ringing Yes Call Manage No Hold Mute Key No Power Failure Dialing No Speaker Volume Yes 3 steps OFF Ring Volume Yes 3 steps OFF Handset Volume PBX Feature No Transfer Method No FAX Internet FAX N A Easy Receive Fax Detect Yes Fax Tel Switch Enhanced Remote Activate Yes Sca...

Page 9: ... Color Resolution Optical dpi 600x300 Max 600x2 400 600x300 Max 600x2 400 Resolution Int dpi 9 600x9 600 9 600x9 600 Gray Scale 256 256 Color Depth 24 bit 8 bits x 3 24 bit 8 bits x 3 TWAIN Compliant Operating System Win95 98 98SE Me WinNT4 0WS Win95 98 98SE Me WinNT4 0WS 2000Professional MacOS 8 6 9 1 2000Professional MacOS 8 6 9 1 PCI Scanner Parallel Serial Parallel USB Parallel USB BUNDLED SOF...

Page 10: ... Dial 100 Speaker Phone No Chain Dialing Yes Caller ID N A Call Waiting Caller ID N A Distinctive Ringing Yes UK DEN only Call Manage No Hold Mute key N A Power Failure Dialing N A Speaker Volume Yes 3 steps OFF Ring Volume Yes 3 steps OFF Handset Volume N A PBX Feature Yes Transfer Method Flash FAX N A Internet FAX N A Easy Receive Fax Detect Yes Fax Tel Switch Yes Enhanced Remote Activate Yes Qu...

Page 11: ... print 300 x 300 print First Copy Out Time From Ready Mode ADF Approx 13 sec Approx 13 sec From Ready Mode FB Approx 12 sec Approx 12 sec SCANNER Color Mono Color Mono Color Mono Resolution Optical dpi 600 x 2 400 600 x 2 400 Resolution Int dpi 9 600 x 9 600 9 600 x 9 600 Gray Scale 256 256 Color Depth 24 bits 8 bits x 3 24 bits 8 bits x 3 TWAIN Compliant Operating System Win95 98 SE Me NT4 0WS 20...

Page 12: ...CHAPTER 2 INSTALLATION ...

Page 13: ...CHAPTER 2 INSTALLATION CONTENTS 2 1 INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE 2 1 2 2 SETTING ID CODES TO FACSIMILE MACHINES 2 3 ...

Page 14: ...ower ON OFF switch make sure that the switch is turned off 3 Connect the parallel interface cable to the parallel port on the back of the machine and secure it with the lock wires 4 Connect the other end of the interface cable to the printer port of your computer and secure it with the two screws 5 While pressing the 5 key on the machine s control panel plug the machine s power cord into a wall so...

Page 15: ...sfer utility are located In the above example type C from the command line and press the ENTER key Then type CD UPDATE and press the ENTER key 4 Check that your computer is connected with the facsimile machine correctly 5 To start the transfer utility transmitting the update data to the flash ROM of the facsimile machine type the following ICEN filename b Then press the ENTER key During downloadin...

Page 16: ...PC and secure it with the two screws 5 Plug the machine s power cord into a wall socket or other power source 6 Turn on your PC Operating Procedure 1 On your PC run the ID setting utility Follow the instructions shown on the PC s screen and enter the 9 digit serial number e g G01012345 printed on the nameplate labeled to the back of the facsimile machine as an ID code Then press the Enter key The ...

Page 17: ...CHAPTER 3 THEORY OF OPERATION ...

Page 18: ...anner Mechanism 3 4 3 2 2 Laser Printing Mechanism 3 6 3 2 2 1 Paper pulling in registration feeding and ejecting mechanism 3 6 3 2 2 2 Print process mechanism 3 8 3 2 2 3 Heat fixing mechanism 3 9 3 2 3 Sensors and Actuators 3 10 3 3 CONTROL ELECTRONICS 3 12 3 3 1 Configuration 3 12 ...

Page 19: ...3 1 3 1 OVERVIEW Provided on models supporting facsimile function ...

Page 20: ...ment scanning mechanism n LASER PRINTING MECHANISM Paper pulling in and registration mechanism Print process mechanism consisting of charging exposing developing transferring and erasing processes with paper feeding mechanism Heat fixing mechanism with paper feeding mechanism Paper ejecting mechanism n SENSORS AND ACTUATORS ...

Page 21: ...3 3 ...

Page 22: ... automatic document feeder unit contains a separation roller ASSY document feed roller ASSY document ejection roller ADF motor and document front and rear sensors The scanner unit consists of a scanner top cover CCD unit CCD drive mechanism CCD HP sensor and scanner base For details about the sensors refer to Subsection 3 2 3 ...

Page 23: ... or put a bound book opened on the glass of the scanner top cover close the ADF document tray ASSY and start the scanning operation then the CCD drive mechanism will be driven The CCD motor built in the CCD unit rotates As illustrated below the CCD drive gear and idle pulley carry the CCD drive belt on the underside of the CCD unit so clockwise and counterclockwise rotations of the CCD motor move ...

Page 24: ...3 6 3 2 2 Laser Printing Mechanism 3 2 2 1 Paper pulling in registration feeding and ejecting mechanism ...

Page 25: ... of the pull in roller drive gear so as to release the clutch gear the clutch gear rotates and the pull in roller drive gear does not rotate This way the clutch gear switches the transmission of the motor rotation to the pull in roller drive gear on and off The solenoid on off timing and the clutch release lever timing allow this mechanism to pull in a sheet and register it against the registratio...

Page 26: ...veloping transferring and erasing processes 1 2 3 4 1 Charges the drum surface positively 2 Exposes the drum surface to a laser beam to form a latent image and develops the latent image with toner a Unexposed area Non image area b Exposed area Image area 3 Transfers the toner formed image from the drum to paper 4 Erases the residual potential A single cycle of laser sensitive drum operation Time a...

Page 27: ...3 9 3 2 2 3 Heat fixing mechanism As the paper passes between the heater roller and the pressure roller in the heat fixing unit the heater roller fuses the toner on the paper ...

Page 28: ... a new page has reached the starting position and when the scan for that page is over Document tray open sensor which detects whether the document tray is closed Scanner open sensor which detects whether the scanner unit is closed Registration sensor which detects the leading and trailing edges of paper which allows the controller to determine the registration timing and check paper jam Paper ejec...

Page 29: ...3 11 Location of Sensors and Actuators ...

Page 30: ...1 Configuration The hardware configuration of the facsimile machine is shown below Configuration of Facsimile Machine NOTE 1 Provided on models equipped with facsimile function NOTE 2 Provided on the European Pacific and Asian versions ...

Page 31: ...CHAPTER 4 DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 32: ...t and Control Panel ASSY Together with Document Tray 4 18 4 1 6 Disassembly of the Control Panel ASSY 4 25 4 1 7 Disassembly of the Scanner Unit 4 26 4 1 8 Front Cover 4 31 4 1 9 Relay PCB 4 32 4 1 10 Scanner Mount 4 33 4 1 11 Board Access Cover and Auto Sheet Feeder ASF 4 34 4 1 12 Heat fixing Unit FU Lamp and Paper Ejection Sensor Actuator 4 40 4 1 13 Laser Unit and Toner Sensor PCB 4 42 4 1 14 ...

Page 33: ... 23 Scanner Grounding Plate 4 55 4 1 24 EL Eraser Lamp Board 4 56 4 1 25 Harness Routing 4 57 4 1 26 Cleaning of High voltage Contacts and Grounding Contacts 4 61 4 2 LUBRICATION 4 62 4 3 PERIODICAL REPLACEMENT PARTS 4 64 4 4 MTBF MTTR 4 65 ...

Page 34: ...m the document feed roller ASSY or ejection roller ASSY if at all possible Once removed they will become unusable and new gears will have to be put back in 6 When using soldering irons and other heat generating tools take care not to damage the resin parts such as wires PCBs and covers 7 Before handling the PCBs touch a metal portion of the machine to discharge static electricity otherwise the ele...

Page 35: ...M4x12 4 0 98 0 20 10 2 Guide plate Taptite cup B M3x8 3 0 69 0 10 7 1 CCD HP sensor plate Taptite cup B M3x8 1 0 69 0 10 7 1 Flat cable clamp Taptite cup B M3x8 2 0 69 0 10 7 1 Front cover guides Taptite cup B M3x10 2 0 69 0 10 7 1 Relay PCB Taptite cup B M3x10 2 0 39 0 10 4 1 Scanner mount Taptite bind B M4x12 2 0 98 0 20 10 2 Board access cover Taptite bind B M4x12 2 0 78 0 10 8 1 Release lever ...

Page 36: ...e bind B M4x12 2 0 98 0 20 10 2 Fan support Taptite cup B M3x8 1 0 49 0 20 5 2 Power supply shield Taptite cup S M3x6 2 0 69 0 20 7 2 Gear drive unit Taptite bind B M4x14 4 0 98 0 20 10 2 Main motor Taptite cup S M3x6 2 0 69 0 20 7 2 Gear support plate Taptite cup S M3x16 2 0 69 0 20 7 2 PCB support Taptite bind B M4x12 2 0 98 0 20 10 2 NCU shield Taptite cup S M3x6 2 0 69 0 20 7 2 NCU PCB Taptite...

Page 37: ...elephone set if connected Not shown below 2 Remove the paper support the paper tray and the drum unit with the toner cartridge loaded n How to Access the Object Component On the next page is a disassembly order flow which helps you access the object components To remove the gear drive unit for example first find it on the flow and learn its number in this case You need to remove parts numbered and...

Page 38: ...4 5 n Disassembly Order Flow ...

Page 39: ...n of arrows and 2 Release the two latches of the document guide base and slide it up straight along the guides NOTE Do not turn it to the left Doing so will break the groove sections of the document guide base n Reassembling Notes When setting the ADF cover back into place fit its bottom edge under the stopper tabs as illustrated above ...

Page 40: ...F Components on the Upper ADF Chute Gear cover 1 As illustrated below insert the tip of a flat screwdriver into the slot and lift up the right edge of the gear cover arrow and move the gear cover to the front arrow ...

Page 41: ... feed roller 2 From the rear end of each of the separation roller ASSY and document feed roller remove the plastic retaining ring Lift up the rear ends of them and take them out together with bushings S NOTE Take care not to drop bushings S ...

Page 42: ... apply force to the spring plate at an angle as illustrated on the previous page Reassembling Note After setting the rear end of the separation roller ASSY or document feed roller to the ADF drive unit fit its bushing into the cutout provided in the ADF drive unit and then set the plastic retaining ring inside the upper ADF chute as illustrated on the previous page Separation rubber unit ADF thick...

Page 43: ...ADF thickness adjuster is lubricated with grease so take care not to smear surrounding parts with the grease when handing the ADF thickness adjuster 5 At either end of the pressure roller shaft press the latch to the right and take out the pressure rollers and their shaft Then remove their springs ...

Page 44: ...ide of the document tray release the two leftmost latches and then pull up the left end of the upper ADF chute Reassembling Note When latching the upper ADF chute first fit tabs 1 of the right end into the openings provided in the document tray then press latches 2 3 and 4 into place in this order as shown above ...

Page 45: ...cument front sensor actuator Fully turn the document rear sensor actuator counterclockwise then lift it up Document sensor PCB 2 Take the document sensor harness out of the cable hooks then disconnect it from the document sensor PCB 3 Press the locking pawl to the front and take out the document sensor PCB ...

Page 46: ...lip will snap out of the document ejection roller shaft Document ejection roller 5 Remove the pawled bushing from the front end of the document ejection roller shaft by pulling its pawls outwards 6 Slide the rear bushing to the rear and then lift up the document ejection roller ...

Page 47: ...e previous page Document pressure bar 7 Open the ADF document tray ASSY 8 Pull either of the front and rear supports of the document pressure bar outwards and remove the document pressure bar The spring also comes off Reassembling Note After setting the document pressure bar check in the direction of arrow X that the spring is into place as illustrated above ...

Page 48: ...r ADF chute 13 Lift up the lower ADF chute in the direction of the arrow shown below taking care not to touch the anti static brush 14 Press the latch to the left and remove the pinch rollers and its shaft Grounding wire ADF drive unit When reinstalling the lower ADF chute turn the planet gear counterclockwise when viewed from the rear Planet gear Taptite cup B M3x10 ADF motor harness Grounding wi...

Page 49: ...ssembling Note Before reinstalling the lower ADF chute to the document tray be sure to turn the planet gear on the ADF drive unit counterclockwise when viewed from the rear as illustrated on the previous page Reassembling Note For routing the ADF motor harness document sensor harness and grounding wire refer to Subsection 4 1 25 Harness routing A Secure the grounding wire at the angle shown on the...

Page 50: ...document tray open sensor harness from the sensor 2 Open the document tray 3 Press the right and left latches of the document tray open sensor with the tip of a flat screwdriver as shown below and push it down 4 Slightly open the document stopper and remove it while warping it ...

Page 51: ...anner Unit and Control Panel ASSY Together with Document Tray 1 Pull the scanner open lever and open the scanner unit 2 Unhook the two scanner springs The right hand scanner spring is shorter than the left hand one ...

Page 52: ...ver push up the lock of the front cover connector in the direction of arrow and press the rear edge of the front cover inwards arrow to release its boss from the front cover connector 4 While keeping the scanner unit open unlatch the relay PCB cover and take it out ...

Page 53: ...rear edge to disengage it from the scanner mount Then shift the scanner unit to the front right as shown below arrow so that the relay PCB can be fully seen CAUTION When putting the scanner unit on the scanner mount take special care not to bend wrinkle or scratch the CCD flat cable or not to break the boss of the front cover that is provided for the scanner open sensor actuator by the bottom of t...

Page 54: ... PCB Document tray open sensor harness Document sensor harness ADF motor harness Panel harness 8 Release the grounding wire coming from the ADF drive unit by removing the screw 9 Lift up the scanner unit together with the document tray and control panel ASSY ...

Page 55: ...harnesses bound and covered with the cable sheath from the latch and move them to the front in the opening 12 Lift up the document tray 13 From the hinge base R remove the hinge arm as shown below Remove the three screws and release the hinge base R 14 From the hinge L that should be kept opened remove the three screws ...

Page 56: ...e scanner open sensor actuator as shown below and remove it 19 Remove the screw from the scanner open sensor PCB Then the control panel ASSY is separated from the scanner unit For the disassembly procedure of the control panel ASSY and scanner unit refer to Subsections 4 1 6 and 4 1 7 respectively 20 Remove the lever spring 21 Insert the tip of a flat screwdriver into slit s push up the lock and r...

Page 57: ...r comes into contact with the cable guide as illustrated on page 4 22 Refer to Subsection 4 1 25 Harness routing A When putting the scanner unit on the scanner mount take special care not to bend wrinkle or scratch the CCD flat cable or not to break the boss of the front cover by the bottom of the scanner unit See the illustration given on page 4 20 Route the document sensor harness document tray ...

Page 58: ...nect the LCD flat cable 3 Remove the seven screws and take off the reinforcement plate and FPC key 4 As shown below pull the lock arms outwards to release the LCD and pull the LCD flat cable gently n Reassembling Notes Before reinstalling the LCD to the control panel wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth A new LCD is covered with a protection shee...

Page 59: ...nit The disassembly job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit 1 Remove the four screws from the scanner top cover 2 Separate the scanner top cover from the scanner base ...

Page 60: ...the belt spring from boss b NOTE Do not remove the belt spring or belt clip from the CCD drive belt 5 As illustrated below move the CCD unit to the right lift up its front end and turn the CCD unit upright The CCD drive belt will slip off the CCD idle pulley and gear on the underside of the CCD unit ...

Page 61: ... or CCD flat cable is defective and requires replacement release the flat cable Once released the flat cable should be attached using new double sided adhesive tape 7 Lift up the CCD rail together with the CCD unit from the scanner base then pull out the CCD rail NOTE When handling the CCD unit do not touch the CCD PCB or glasses but hold the hatched sections as shown on the next page ...

Page 62: ...4 29 8 Remove the three screws and lift up the guide plate 9 Remove the screw from the CCD HP sensor plate ...

Page 63: ... new CCD protector is covered with a protection sheet so remove the protection sheet before attaching When using a new CCD flat cable fold it and secure it to the scanner base with double sided adhesive tape and sponge R backed with adhesive tape as illustrated above Then attach it to the underside of the CCD unit with double sided adhesive tape When reassembling the components inside the scanner ...

Page 64: ...he front cover guides 3 While pulling the tab of each front cover guide up and to the front in the direction of arrow to release the guide from boss b remove the guide in the direction of arrow n Reassembling Notes When setting the front cover guides back into place fit sections y and x into Y and X of the scanner mount respectively while pushing the guides down and to the front ...

Page 65: ...1 9 Relay PCB 1 Disconnect the three relay harnesses from the relay PCB 2 Remove the two screws The cable clip will come off and the grounding wire will be released 3 Lift up the relay PCB Taptite cup B M3x10 ...

Page 66: ... be put back in 2 Remove the relay ADF harness from seven latches and then bring it to the right 3 Remove the two screws from the scanner mount 4 Remove the scanner mount in the direction of the arrows n Reassembling Notes Route the relay ADF harness through seven latches on the scanner mount Refer to Subsection 4 1 25 Harness routing C ...

Page 67: ...ove the two screws from the board access cover Those screws secure also the ASF to the main cover 2 Push down the top of the board access cover to release the two latches from the main cover then pull it to the rear 3 Pull the ASF to the front and then lift it up ...

Page 68: ...4 35 Disassembling the ASF 1 Unhook the release lever spring 2 Remove screw a and pull out the release lever 3 Turn the release cam to the front and pull it out to the left ...

Page 69: ...ext pull out the pawled bushing R At the left end of the ASF remove the sector gear and its spring Unlatch the pawled bushing L to the left and then remove it from the paper pull in roller shaft Remove the paper pull in roller 5 Push the right and left ends of the separation pad ASSY inwards and take it out The spring also comes off ...

Page 70: ...4 37 6 Turn the ASF upside down then remove the registration sensor actuator ...

Page 71: ...r shaft 8 At the right end of the paper feed roller remove the screw and take off the grounding leaf spring R if you have not removed it in step 4 above Remove the pawled pushing R 9 At the left end of the paper feed roller remove two screws and take off the grounding leaf spring L pawled PF gear and idle gear Then remove the paper feed roller ...

Page 72: ... ASF and then attach the black film to the chute If you first attach the black film to the chute and then set the ASF chute ASSY then the black film may be bent or wrinkled n Reassembling Notes Set the paper feed roller into the ASF with the D shaped end facing leftwards Set the paper pull in roller into the ASF with the D shaped end facing leftwards When setting the release lever back into place ...

Page 73: ...e heat fixing unit 2 Lift up the heat fixing unit and disconnect the blue and brown heater wires of the heater harness from the heat fixing unit Then disconnect the heater thermistor harness from the EL eraser lamp board 3 Remove the paper ejection sensor actuator from the bottom of the heat fixing unit ...

Page 74: ...ith your right hand pull out the FU lamp from the heater roller CAUTION Do not touch the FU lamp If you have touched it clean it thoroughly with alcohol n Reassembling Notes When setting the FU lamp into the heat fixing unit be sure to insert the right edge of the wire into the folded fuse plate R A new heat fixing unit will be provided with the heater thermistor harness being taped to the unit Wh...

Page 75: ...tory Do not disturb it n Reassembling Notes When replacing the laser unit with a new one be sure to attach a ferrite core to the laser diode harness of the new laser unit Wind the harness around the ferrite core by two turns as shown above just like the laser diode harness of the old laser unit On the underside of the laser unit route the laser diode harness polygon motor flat cable and toner sens...

Page 76: ...L harness High voltage power flat cable Main fan harness Solenoid harness Relay CCD SEN harness Speaker harness 2 Remove two screws a from the main shield 3 Remove two screws b from the parallel interface connector 4 Remove two screws c from the main PCB and then take it off from the PCB support The grounding wire will be released a and c Taptite cup S M3x6 b Taptite pan S M3x12 ...

Page 77: ...otor harness is routed closest to the main PCB and that the relay CCD SEN harness is routed after other harnesses are connected Make sure that harnesses having ferrite cores are taped In particular the main motor harness should be taped above and below the ferrite core If you replace the main PCB be sure to follow the flowchart given on the next page ...

Page 78: ...4 45 Setting up the main PCB after replacement ...

Page 79: ...4 46 4 1 15 Bottom Plate 1 Turn the machine upside down 2 Remove the nine screws four x and five y from the bottom plate then lift it up x Taptite cup S M3x6 y Taptite bind B M4x12 ...

Page 80: ...s the blue and brown lead wires of the AC power cord to the power inlet support 4 Remove screw b 5 Slightly lift up the low voltage power supply PCB and disconnect the low voltage power harness and heater harness of the blue and brown wires d Power inlet support a Low voltage insulator sheet Low voltage power supply PCB Low voltage power harness f Openings provided in the power supply shield g Ope...

Page 81: ... power cord from getting damaged by the edge of the power inlet support or the end of screw c be sure to observe the following routing instructions For the power inlet support having no opening 1 Route the grounding wire between the boss and the power supply shield as shown below 2 Push down the ferrite cores of the AC lead wires and grounding wire 3 Secure the grounding terminal to the power inle...

Page 82: ...er to the opening 2 Fasten the AC lead wires to the power inlet support with a binder 2 m m m a x View 1 mm max Pull the AC lead wires in this direction 1 mm min 3 to 9 mm Fasten the AC lead wires with a binder Power inlet support Power inlet support Power inlet support A B A View B View B 1 mm min For machines with power switch For machines without power switch 3 to 9 mm 3 Secure the grounding wi...

Page 83: ...tage power supply PCB and disconnect the high voltage power flat cable and EL eraser lamp harness n Reassembling Notes Fold the high voltage power flat cable and route it as illustrated above Before reinstalling the high voltage power supply PCB check the high voltage contacts for any toner particles paper dust or dirt and clean them out ...

Page 84: ...t up and out of the main cover 3 Disconnect the fan harness from the PCB 4 Take off the fan support by removing the screw 5 Lift up the fan n Reassembling Notes Route the fan harness on the fan as illustrated above Put the fan back into place with the label side facing outwards and with its harness directed as shown above ...

Page 85: ...e the two screws and lift up the power supply shield n Reassembling Notes When reinstalling the power supply shield route the low voltage power harness through the opening and route the heater harness through U shaped cutout e as shown above ...

Page 86: ...inwards and pull up the speaker together with the spring n Reassembling Notes Put the speaker into place with its harness facing up Route the speaker harness through the latch together with the solenoid harness and main motor harness as shown above ...

Page 87: ... that the heat fixing unit is removed 2 Take out the heater harness from the cable guides provided on the top of the gear drive unit 3 Remove the four screws and lift up the gear drive unit 4 Remove the two screws and take off the main motor ...

Page 88: ...ear drive unit as illustrated above When putting the gear drive unit back into the main cover route the solenoid harness and main motor harness along the outside of the gear drive unit Be sure to sandwich the grounding plate between the contact plate and gear drive unit See the illustration given on the previous page After securing the gear drive unit route the heater harness through the cable gui...

Page 89: ...Support and NCU PCB 1 Remove the two screws and lift up the PCB support 2 Remove the two screws and take off the NCU shield 3 Remove the screw and take off the NCU PCB from the PCB support 4 Disconnect the NCU harness ...

Page 90: ...ightly lift up the scanner grounding plate 4 You may peel off the anti static brush from the scanner grounding plate NOTE Once removed the anti static brush will become unusable and a new one will have to be put back in n Reassembling Notes Before attaching a new anti static brush onto the scanner grounding plate wipe the surface of the attaching place with a cloth dampened with alcohol When reins...

Page 91: ...1 Make sure that the EL harness is disconnected from the high voltage power supply PCB Refer to Subsection 4 1 17 2 Make sure that the heat fixing unit is removed 3 Peel off the EL board from the main cover and clear adhesive tape if remaining n Reassembling Notes When attaching a new EL board bring the right end into contact with the rib provided on the main cover ...

Page 92: ... 4 1 25 Harness Routing Harness routing A ADF motor harness document sensor harness document tray open sensor harness and grounding wire on the lower ADF chute Harness routing B Relay PCB related harnesses ...

Page 93: ...4 58 Harness routing C Relay ADF harness on the scanner mount Harness routing D Main PCB related harnesses ...

Page 94: ...4 59 Harness routing E Relay harnesses on the main cover after the ASF is removed Harness routing F Heater harness on the main cover after the heat fixing unit is removed ...

Page 95: ...4 60 Harness routing G Laser diode harness polygon motor flat cable and toner sensor harness on the laser unit ...

Page 96: ...er harness Gear drive unit Cable guides Cable guide Latch Speaker Speaker harness Solenoid harness Main motor harness AC power cable Grounding wire which should route on the heater harness which should be supported by the looped grounding wire For the power inlet support having no opening For the power inlet support having an opening 2 m m m a x 1 mm max Pull the AC lead wires in this direction Fa...

Page 97: ...High voltage Contacts and Grounding Contacts If any toner particles paper dust or dirt are on the contacts clean them out This will ensure that power flows correctly to enable printing Grounding contacts High voltage contacts ...

Page 98: ...mm dia ball Half rice sized pinch of grease 2 mm dia ball Thin coat of grease with a brush Molykote EM D110 Dow Corning EMD1 Molykote PG662 Dow Corning PG0 5 Molykote HP 300 Dow Corning HP FLOIL 951 P32 Kanto Kasei Ltd 1 Separation pad ASF Separation pad Apply thin coat of grease to these sections with a brush where the separation pad is to be mounted EMD1 EMD1 EMD1 ...

Page 99: ...4 63 2 Separation roller ASSY and document feed roller Document feed roller Separation roller ASSY PG0 5 PG0 5 PG1 PG1 3 ADF thickness adjuster ...

Page 100: ... roller 5 CCD rail in the scanner unit Scanner base Apply to 10 points on the CCD rail and move the CCD unit to the right and left ends of its travel CCD rail CCD unit P1 P1 P1 P1 P1 P1 P1 P1 P1 P1 NOTE Keep the CCD drive belt and other parts free from lubricant P1 ...

Page 101: ...4 63 2 6 Underside of the scanner unit HP HP HP Apply thin coat of grease to these three sections with a brush Scanner unit placed upside down ...

Page 102: ...rvals specified below The replacement procedure is given in Section 4 1 DISASSEMBLY REASSEMBLY Parts Name Q ty Replacement Interval Number of prints in terms of A4 size For the replacement procedure refer to Heat fixing unit 1 50 000 pages Subsection 4 1 12 Paper pull in roller 1 50 000 pages Separation pad ASSY 1 50 000 pages Subsection 4 1 11 Illustration on page 4 36 NOTE The above table gives ...

Page 103: ...4 65 4 4 MTBF MTTR The meantime between failures MTBF and meantime to repair MTTR of this machine are listed below MTBF At least 10 000 hours MTTR Average 30 minutes per repair ...

Page 104: ...CHAPTER 5 MAINTENANCE MODE ...

Page 105: ...5 3 5 Firmware Switch Setting and Printout 5 9 5 3 6 Operational Check of LCD 5 12 5 3 7 Operational Check of Control Panel PCB 5 12 5 3 8 Sensor Operational Check 5 14 5 3 9 Fine Adjustment of Scanning Start End Position 5 15 5 3 10 CCD Scanner Area Setting 5 16 5 3 11 EEPROM Customizing 5 16 5 3 12 Display of the Machine s Log Information 5 17 5 3 13 Machine Error Code Indication 5 18 5 3 14 Out...

Page 106: ...from the keys To select one of the maintenance mode functions listed in Section 5 2 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 5 3 NOTES Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode restoring it to the stand...

Page 107: ... 5 5 11 12 Operational Check of LCD 5 3 6 5 12 13 Operational Check of Control Panel PCB Check of Keys and Buttons 5 3 7 5 12 32 Sensor Operational Check 5 3 8 5 14 54 Fine Adjustment of Scanning Start End Position 5 3 9 5 15 55 CCD Scanner Area Setting 5 3 10 5 16 74 EEPROM Customizing 5 3 11 5 16 80 Display of the Machine s Log Information 5 3 12 5 17 82 Machine Error Code Indication 5 3 13 5 18...

Page 108: ...x 2 The service personnel should instruct end users to follow the procedure given below 1 For MFC6800 Press the Menu and Receive Mode keys in this order NOTE The Receive Mode key is inoperable during standby for redialing and timer For MFC9180 Press the Menu and Fax Resolution keys in this order For DCP1000 and MFC9160 Press the Menu and Sort keys in this order The LCD clears the current display 2...

Page 109: ... initialized These will not be initialized Received FAX messages temporarily stored in the flash memory Not applicable to the American version EEPROM customizing code 4 digit These will not be initialized Note that the first digit of the 4 digit customizing code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 NOTE If you replace the main PCB with one used fo...

Page 110: ...rints out the scanning compensation data list containing the following a A D converter reference level for high value 3 bytes for green blue and red b A D converter reference level for low value 3 bytes for green blue and red c Dark level offset data 3 bytes for green blue and red d Gain control data 3 bytes for green blue and red e Voltage division data 3 bytes for green blue and red f Compensati...

Page 111: ...5 6 Scanning Compensation Data List ...

Page 112: ...ce station for repair then you should instruct him her to carry out this procedure if possible before packing and transporting the machine For the user access to the maintenance mode refer to page 5 3 Operating Procedure 1 Press the 0 and 6 keys in this order in the initial stage of the maintenance mode The CCD unit will move to the right end of its travel during which the MAINTENANCE 0 will appea...

Page 113: ... Allowable up to the ADF capacity The DOC READY will appear on the LCD 2 Press the 0 and 8 keys in this order While counting the documents the machine feeds them in and out displaying the current count on the LCD as shown below Current count 1st page in this example 3 After showing the final count the machine beeps for one second To return the machine to the initial stage of the maintenance mode p...

Page 114: ... function prints out test pattern 1 to allow the service personnel to check for record data missing or print quality Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure below shows test pattern 1 Test Pattern 1 ...

Page 115: ...ting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW16 Functi...

Page 116: ...WSWXX 0 0 0 0 0 0 0 0 3 Use the right and left arrow keys to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 Press the Set key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired firmware swit...

Page 117: ...re switches Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING will appear on the LCD 2 The machine prints out the configuration list as shown in the figure below 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode Configuration List ...

Page 118: ...l PCB Function This function allows you to check the control panel PCB for normal operation Operating Procedure 1 Press the 1 and 3 keys in this order in the initial stage of the maintenance mode The 00 will appear on the LCD 2 Press the keys and buttons in the order designated in the illustration shown below The LCD shows the corresponding number in decimal notation each time a key or button is p...

Page 119: ...5 13 For machines w fax For machines w o fax Key Button Entry Order ...

Page 120: ...e LCD indication sensor names and sensor status LCD Sensors Sensing status FR Document front sensor No document detected RE Document rear sensor No document detected CV Scanner open sensor Scanner unit closed RG Registration sensor No paper detected PO Paper ejection sensor No paper jam TN Toner sensor Toner detected FH CCD HP sensor CCD unit placed in the home position FC Document tray open senso...

Page 121: ...om 5 to 5 mm 3 To increase the correction value press the left arrow key to decrease it press the right arrow key If you press the Stop key the machine returns to the initial stage of the maintenance mode without making change of the correction value 3 Press the Set key The ACCEPTED appears on the LCD After one second the machine returns to the initial stage of the maintenance mode NOTE The relati...

Page 122: ...firmware switch settings The customizing codes list is given in Appendix 1 NOTE If you replace the main PCB be sure to carry out this procedure Operating Procedure 1 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The current customizing code e g 9001 in the case of MFC6800 USA version appears 2 Enter the desired customizing code e g 0002 in the case of MFC6800 Ca...

Page 123: ...s the machine has been printed since produced 4 Drum count indicating how many times the drum has been rotated 5 Drum change count indicating how many times drum replacement has been made 6 Toner change count indicating how many times toner replacement has been made 7 Copy page count indicating how many copies have been made 8 PC print page count indicating how many pages the machine has been prin...

Page 124: ...ws the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing problems arising in the user s machine Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the user perform the following 1 For MFC6800 Press the Menu Re...

Page 125: ...urity mode so as not to exit from the memory security mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the memory security mode Operating Procedure 1 When the SECURE MODE is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The memory security mode will be canceled a...

Page 126: ...CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING ...

Page 127: ...6 1 2 Communications Errors 6 7 6 2 TROUBLESHOOTING 6 17 6 2 1 Introduction 6 17 6 2 2 Precautions 6 17 6 2 3 Checking prior to Troubleshooting 6 17 6 2 4 Troubleshooting Procedures 6 19 1 Control panel related 6 19 2 Telephone related 6 19 3 Communications related 6 20 4 Paper document feeding related 6 20 5 Print image related 6 21 Location of High voltage Contacts and Grounding Contacts 6 28 ...

Page 128: ...e of the error codes listed in 2 will appear on the LCD 1 Error messages on the LCD Messages on the LCD Probable Cause CHANGE DRUM SOON The service life of the drum unit will expire soon This message appears for one minute You can turn this message indication on or off by the maintenance mode function code 10 WSW31 selector 8 Refer to Appendix 2 CHECK ORIGINAL Remove original and then press STOP K...

Page 129: ...over then reinstall drum unit No drum unit is loaded CHECK PAPER Reload paper by using lever then press FAX START CHECK PAPER Reload paper by using lever then press COPY These messages apply to models w o fax Even after paper pick up operation the registration sensor does not detect paper CHECK PAPER SIZE Reload correct paper then press FAX START CHECK PAPER SIZE Reload correct paper then press CO...

Page 130: ...The registration sensor detects no paper within the specified time length after the start of paper pulling in 2 The registration sensor has been ON for less than the specified time length paper of approx 3 15 long or for more than the specified time length paper of approx 16 long 3 When the machine is switched on or the scanner unit is opened and then closed the registration sensor or paper ejecti...

Page 131: ...r has detected that there is no toner in the cartridge or that no toner cartridge is loaded If this message appears recording is no longer possible TONER LOW The toner sensor has detected that there is not enough toner WARMING UP WAIT FOR A WHILE The in casing temperature is too low If the temperature reaches the appropriate level the machine will be automatically recovered from the error state If...

Page 132: ...Toner thermistor harness disconnected or broken 80 Paper size setting error 82 Paper feeding error 83 Paper jam The registration sensor remains ON 84 Paper jam The paper ejection sensor remains ON 88 Paper jam Even after the registration sensor has gone OFF the paper ejection sensor still stays OFF A1 Scanner unit opened A2 Document too long to scan A3 Document not detected by the document rear se...

Page 133: ... white level data BB Substantial white level data error in black white mode BC Substantial white level data error in photo mode BD Black level data error BE Detection error of black mark BF Detection error of ADF scanning position D5 The MODEM fails to complete the command transmission sequence E4 Out of recording paper E6 Write error in EEPROM E8 Data scanning error during transmission EA Documen...

Page 134: ...mmunications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 135: ... tone detected after dialing 17 07 No response from the calling station in receiving 1A 01 Calling impossible due to memory full Available in German versions only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 ms or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more re...

Page 136: ...sion 32 02 Remote terminal not ready for polling 32 10 Remote terminal not equipped with password function or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mail box function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the rem...

Page 137: ...cturer code not coincident 40 11 Unregistered group code entered for relay broadcasting function or the specified number of broadcasting subscribers exceeding the limit 40 12 Retrieval attempted when not ready for retrieval 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 5 Command reception checking the NSF and DIS after transmiss...

Page 138: ... 03 Polling ID not coincident 63 04 Entered confidential mail box ID uncoincident with the mail box ID 63 05 Relay broadcasting ID not coincident 63 06 Entered retrieval ID uncoincident with that of the mail box ID 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 139: ...eceive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Timeout Five seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds A0 18 Receive buffer full during receiving into memory A0 19 Un...

Page 140: ... to detect JM C0 03 Unable to detect CM C0 04 Unable to detect CJ C0 10 Cannot finish V 34 negotiation or training C0 11 Modem error detected during V 34 negotiation or training For modem error details refer to the table given on the next page C0 20 Modem error detected during sending of commands For modem error details refer to the table given on the next page C0 21 Modem error detected during re...

Page 141: ...ve control channel 91 Error occurred in the first CC train 92 Timeout waiting for PPh 93 Tone A B detected in the CC retrain 94 Timeout waiting for ALT 95 ACh found 96 FED turned off during reception of CC data 97 Timeout waiting for turning off the CC A1 Retraining forced for problems not fixed in phase 2 B0 Problem with S sequence of HDX resync B1 FED turned off in the S sequence of HDX resync B...

Page 142: ...ar in phase 4 D5 Timeout waiting for S in phase 4 D6 Timeout waiting for MP D8 Timeout waiting for E DA Timed out in re negotiation of the transmitter rate DB Timed out in the transmitter MPh E2 Retraining detected in phase 2 E3 Retraining detected in phase 3 E4 Retraining detected in phase 4 FE DTR turned off during retraining FF Tx set abort flag 71 Did not write onto the first mapping frame 13 ...

Page 143: ...6 16 14 Machine error Code 1 Code 2 Causes FF 00 Burn in operation canceled by pressing the Stop key FF FF Unrecoverable MODEM error ...

Page 144: ...f the machine to discharge static electricity charged in your body When repairing the PCBs handle them with extra care After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 6 2 3 Checking prior to Troubleshooting Prior to proceeding to the troubleshootin...

Page 145: ...machine is used The supply voltage stays within the rating 10 2 Each voltage level on AC input lines and DC lines is correct 3 All cables and harnesses are firmly connected 4 None of the fuses are blown Recording paper Check that 1 A recommended type of recording paper is used 2 The recording paper is not dampened ...

Page 146: ...nel PCB FPC key Main PCB 2 Telephone related Trouble Check 1 No phone call can be made FPC key Control panel PCB NCU PCB Main PCB 2 Speed dialing or one touch dialing will not work Ordinary dialing function other than the speed and one touch dialing If it works normally check the main PCB if not refer to item 1 above 3 Speaker silent during on hook dialing Ordinary dialing function other than the ...

Page 147: ...intenance mode function code 32 Refer to CHAPTER 5 Subsection 5 3 8 Document front sensor actuator and document rear sensor actuator Main PCB 2 Document not fed ADF and its related sections ADF motor and its harness Document feed roller and its related gears Main PCB 3 Document double feeding ADF parts 4 Recording paper not fed ASF Drum unit Heat fixing unit Drive gear ASSY Main PCB 5 Recording pa...

Page 148: ...cts in the illustration given on page 6 28 Check that the grounding plate is sandwiched between the contact plate and gear drive unit Refer to CHAPTER 4 Subsection 4 1 21 page 4 52 Replace the toner cartridge Replace the drum unit Check the connection of the laser flat cable on the main PCB Replace the main PCB Replace the laser unit Replace the high voltage power supply PCB 2 All black At the sca...

Page 149: ...r and high voltage power supply PCB Contacts in the illustration given on page 6 28 Clean the grounding contacts on the drum unit gear drive unit and main cover Contacts and in the illustration given on page 6 28 Check the connection of the high voltage power flat cable on the main PCB and high voltage power supply PCB Replace the drum unit Replace the high voltage power supply PCB Replace the mai...

Page 150: ... unit 6 Black vertical streaks on gray background At the printer side Clean the laser beam window glass on the laser unit Replace the laser unit 7 Black and blurred horizontal stripes At the printer side Slide the wire cleaner to clean the corona wire inside the drum unit If they appear at 94 mm or 17 mm intervals replace the drum unit If they appear at 54 mm intervals replace the heat fixing unit...

Page 151: ...he drum unit 10 White horizontal stripes At the printer side Replace the drum unit 11 Dropout white spots or hollow print At the printer side Check the connection of the high voltage power flat cable on the main PCB and high voltage power supply PCB Replace the toner cartridge Gently wipe off the surface of the photo sensitive drum with a cotton swab Replace the drum unit Replace the high voltage ...

Page 152: ... in this chapter NCU PCB Main PCB At the scanner Check the following components Document take in roller separation roller and their related sections Document feed roller and its related gears ADF motor and its harness Main PCB At the printer side Check that the laser unit is secured with the screws without looseness Check the connection of the polygon motor harness Check the connection of the lase...

Page 153: ...Replace the drum unit Check the fitting of the heater thermistor Replace the heat fixing unit Replace the low voltage power supply PCB 17 Ghost At the printer side Instruct the user to use paper of the recommended weight less than 36 lb m2 Replace the drum unit Replace the high voltage power supply PCB 18 Black spots At the printer side Gently wipe off the surface of the photo sensitive drum with ...

Page 154: ...e user to use paper of the recommended weight less than 36 lb m2 Clean the toner sensors LED and light receiver Check the toner sensor harnesses Replace the toner cartridge Replace the drum unit Replace the high voltage power supply PCB 22 Toner specks At the printer side Instruct the user to use paper of the recommended weight less than 36 lb m2 Replace the toner cartridge Replace the drum unit ...

Page 155: ...6 28 Location of High voltage Contacts and Grounding Contacts Grounding Contacts High voltage Contacts For transfer roller For developer roller For corona wire For grid For cleaner roller Drum unit ...

Page 156: ...MFC6800 DCP1000 MFC9180 MFC9160 Appendix 1 EEPROM Customizing Codes ...

Page 157: ... in the initial stage of the maintenance mode The current customizing code e g 9001 in the case of MFC6800 U S A version appears 3 Enter the desired customizing code e g 0002 in the case of MFC6800 Canadian version The newly entered code appears NOTE If a wrong 4 digit code is entered the machine will malfunction 4 For machines w fax Press the Fax Start key For machines w o fax Press the Sort key ...

Page 158: ...03 0003 U K 0004 0004 FRANCE 0005 0005 NORWAY 0007 0007 BELGIUM 0008 0008 NETHERLANDS 0009 0009 SWITZERLAND 0010 0010 IRELAND 0004 0004 FINLAND 0012 0012 DENMARK 0013 0013 AUSTRIA 0003 0003 SPAIN 0015 0015 ITALY 0016 0016 SOUTH AFRICA 0004 0004 SWEDEN 0026 0026 AUSTRALIA 0004 0006 NEW ZEALAND 0004 0027 ASIA SINGAPORE 0004 0040 EURO GENERIC 0050 0050 ...

Page 159: ...MFC6800 DCP1000 MFC9180 MFC9160 Appendix 2 Firmware Switches WSW ...

Page 160: ...nications mode setting 24 WSW21 TAD setting 1 25 WSW22 ECM setting 25 WSW23 Communications setting 26 WSW24 TAD setting 2 27 WSW25 TAD setting 3 28 WSW26 Function setting 4 29 WSW27 Function setting 5 30 WSW28 Function setting 6 31 WSW29 Function setting 7 32 WSW30 Function setting 8 32 WSW31 Function setting 9 33 WSW32 Function setting 10 34 WSW33 Function setting 11 34 WSW34 Function setting 12 ...

Page 161: ...upporting no pulse DP dialing mode e g U S A version selector 7 takes no effect even if it may be set Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses Selectors 3 and 4 Break time length in pulse d...

Page 162: ...ssion time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB Selectors 1 through 4 Tone signal transmission time length and Min pause in tone dialing These selectors set the ...

Page 163: ... 6 and 7 are not applicable where no PABX is installed Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine Upon detection of CNG signals by the number of cycles specified by these selectors the machine inter...

Page 164: ...ABX Setting both of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected Other setting combinations deactivate the dial tone detection function so that the machine starts dialing after the specified WAIT 3 5 5 0 or 7 0 sec without detection of a dial tone when a line is connected ...

Page 165: ... Selector 1 Earth function in transfer facility This selector determines whether or not the earth function is added to the transfer setting menu to be accessed by the function switch Selectors 5 and 6 Earth time length for earth function These selectors set the short circuiting time length of the telephone line La or Lb to ground This setting is effective only when the earth function is selected f...

Page 166: ...tion function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN Setting all of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected For the detecting conditions of the 1st dial tone refer to WSW07 and WSW08 Other setting combinations deactivate the dial tone ...

Page 167: ... disconnect the line Setting selectors 5 and 6 to 0 and 1 respectively makes the machine detect a busy tone only after dialing and disconnect the line Setting both of selectors 5 and 6 to 1 makes the machine detect a busy tone before and after dialing and then disconnect the line Selector 7 Busy tone detection in automatic receiving mode This selector determines whether or not the machine automati...

Page 168: ...sec WAIT 1 0 0 14 sec WAIT 1 1 0 2nd dial tone detection only in pulse dialing DP system 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of 2nd dial tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection times 0 Once 1 Twice 8 2nd dial tone interrupt detec...

Page 169: ...achine will insert a WAIT of 3 5 seconds If no 2nd dial tone is received within the specified time length set by WSW08 the machine will disconnect the line if in automatic dialing or it will start transmitting the dial signal if given after depression of the Pause key in hook up dialing Selectors 4 through 6 Detection of 2nd dial tone Upon detection of the 2nd dial tone for the time length specifi...

Page 170: ...ine current detection is supported e g U S A Selectors 1 and 2 Frequency band range These selectors set the frequency band for the 1st dial tone and the busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector 3 Line current detection This selector determines whether or not the machine should detect a line current before s...

Page 171: ... 1 0 1 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the machine starts dialing This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector...

Page 172: ...o 64 octet frames Remarks The error correction mode ECM is a facsimile transmission manner in which the machine divides a message into frames for transmission so that if any data error occurs on the transmission line the machine retransmits only those frames containing the error data Selector 2 Use of non standard commands If this selector is set to 0 the machine may use non standard commands the ...

Page 173: ...ng the CML ON OFF operation Selector 2 Time length from transmission of the last dial digit to CML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay Selector 4 Time length fro...

Page 174: ...n those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 of WSW05 are set to 0 1 or 1 1 Busy tone detection Selectors 1 and 2 Frequency band range These selectors set the frequency band for busy tone to be detected Selectors 4 through 8 ON OFF time length ranges These selectors set the ON and OFF time length ranges for busy tone...

Page 175: ...ing signal Ci for a time length which is greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 then it interprets the Ci signal as OFF Selectors 5 and 6 Detecting time setting These selectors set the time length required to make the machine acknowledge itself to be called That is if the machine continuously detects calling signals with the frequency set b...

Page 176: ...e signals on a line Attenuation in the high band frequency is greater than in the low band frequency Set these selectors according to the distance from the telephone switchboard to the machine Selectors 3 and 4 Reception level These selectors set the optimum receive signal level Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when the r...

Page 177: ... to 4 times 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times Selectors 1 through 4 Frequency band selection These selectors are used to select the frequency band of calling signals for activating the AUTO ANS facility In the French versions if the user sets the PBX to OFF from the control panel the setting made by sele...

Page 178: ...OTE Selector 7 is not applicable in those countries where no busy tone detection is supported Selectors 1 through 6 Selection of redial interval and No of redialings The machine redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 This setting is effective only when selector 7 is set to 0 Selectors 7 Redialing for no response sent from the called termin...

Page 179: ...TT superfine recommendation If this selector is set to 1 the machine communicates in CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during reception If this selector is set to 1 pressing the Stop...

Page 180: ...lectors activate or deactivate the alarm function which sounds an alarm when the communication is completed with the handset being off the hook Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two digits of the year hh is the hour and mm is the mi...

Page 181: ...only 1 1 All transmission phases both at the calling and called stations Selectors 2 and 3 Detection enabled time for CNG and no tone After the line is connected via the external telephone or by picking up the handset of the machine the machine can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when se...

Page 182: ...ine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the transmission speed to the last choice specified by selectors 4 through 6 If the modem always falls back to a low transmission speed e g ...

Page 183: ... be used if the machine malfunctions in overseas communications According to the communications error state select the signal specifications Setting selector 2 to 1 allows the machine to use 1100 Hz CED signal instead of 2100 Hz in receiving operation This prevents malfunctions resulting from echoes since the 1100 Hz signal does not disable the echo suppressor ES while the 2100 Hz signal does Sett...

Page 184: ... 1 4 0 0 1 2 0 0 1 1 ECM Error correction mode NOTE Selector 3 is applicable to the American version only but not applicable to those models equipped with high speed modem NOTE Selectors 5 through 8 are applicable to the Asian version only Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call comes in If ...

Page 185: ...s detected If it is set to 1 the called station starts counting zeros upon detection of 10 ms successive zeros 50 ms after the head of a series of zeros is detected In this case if the detection of 10 ms successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable Selectors 2 and 3 Allowable training error ra...

Page 186: ... and 4 Time length from CML ON to start of pseudo ring backtone transmission These selectors set the length of time from CML ON up to the start of pseudo ring backtone transmission In those versions which have an OGM facility the settings made by these selectors also apply to the length of time from CML ON up to the start of OGM transmission Selectors 5 through 8 Attenuator for playback of ICM OGM...

Page 187: ... 1 and 2 Delay time for starting detection of voice signal These selectors take effect only in TAD mode when the external TAD is connected to the machine The machine delays starting detection of the voice signal by the time length specified by these selectors The total length of the delay time specified by these selectors and the maximum waiting time specified by WSW21 selectors 1 through 5 should...

Page 188: ...ument reading into the temporary memory in in memory message transmission If this selector is set to 0 the machine waits for document reading into the memory to complete and then starts dialing This enables the machine to list the total number of pages in the header of the facsimile message Selectors 4 and 5 No of CNG cycles to be detected The machine interprets a CNG as an effective signal if it ...

Page 189: ...rammable key This selector defines a programmable key as a TEL key or TEL POLLING key Setting this selector to 1 allows the programmable key to function as either a TEL or POLLING key if pressed when the handset is off or on the hook respectively Selector 2 Ringer OFF setting This selector determines whether or not the ringer can be set to OFF Selector 4 Detection of distinctive ringing pattern If...

Page 190: ...0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the machine for the Standard Never access them ...

Page 191: ...l as displaying a message on the LCD prompting the output of the activity report WSW30 Function setting 8 Selector No Function Setting and Specifications 1 3 Not used 4 Duty cycle control of pulsed current for the heat fixing unit 0 OFF 1 ON 5 8 Not used NOTE Selector 4 is applicable to the European version only Selector 4 Duty cycle control of pulsed current for the heat fixing unit Setting this ...

Page 192: ...e current recording paper If it is set to 0 the machine records one page data at full size 100 without reduction if it is set to 1 the machine records it at the size specified according to the current paper size Selector 5 Minimum short OFF duration in distinctive ringing The ringer pattern consists of short and long rings e g short short long rings This selector sets the minimum OFF duration foll...

Page 193: ... These selectors set the default resolution which applies when the machine is powered up or completes a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is powered up or completes a transaction WSW33 Function setting 11 Selector No Function Setting and Specifications 1 5 Not used 6 Report output of polled transmission requests 0...

Page 194: ... is connected via the machine in the F T mode or via the external telephone in the external TAD mode Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation then it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection...

Page 195: ...off recognition time This selector sets the time length from when the machine detects the PC powered off until it recognizes the detected state as power off If selector 2 is set to 0 it is recommended that selector 3 be set to 1 otherwise the machine may mistakenly detect PC powered off Selector 5 Escape from phase C This selector determines whether or not the machine will escape from phase C when...

Page 196: ...t the 1st page image data of a document will be printed out onto the error report if the document image data stored in the temporary memory cannot be transmitted normally Selector 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission If in memory message transmission fails repeatedly when selector 1 is set to 1 the temporary memory wi...

Page 197: ...equalizer s training level to be applied if the machine fails to send training due to weak line connection If these selectors are set to 0 X the modem will automatically set the appropriate training level Selector 3 Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V 34 mode Selector 4 Stepping down the transmission s...

Page 198: ... of transmission speed for fallback These selectors are used to set the modem speed range With the first transmission speed choice specified by selectors 1 through 4 the machine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats ...

Page 199: ...rough 4 of WSW39 for example then the allowable maximum transmission speed will be limited to 31200 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 33600 bps then the allowable maximum transmission speed remains 33600 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 21600 bps specifie...

Page 200: ...ly in V 34 mode NOTE Selectors 1 through 3 are applicable only to models equipped with a flat bed scanner Selectors 1 through 3 ON duration of the fluorescent lamp built in the CCD unit If the scanning operation is started when the fluorescent lamp is off then the lamp will come on and stay on for the time length specified by these selectors If these selectors are set to 1 1 1 the fluorescent lamp...

Page 201: ...electors 1 through 3 are applicable to those models equipped with LAN interface Selector 3 Internet FAX forward function If this selector is set to ON the machine may forward a FAX message received through Internet to other remote G3 facsimile machine WSW43 Function setting 19 Selector No Function Setting and Specifications 1 Not used 2 3 Wait time for PCFax reception Class 2 and FPTS command tran...

Page 202: ...equipped with a flat bed scanner Selectors 6 through 8 Effective time length of the white level compensation data obtained beforehand If you set documents in the ADF and the document front sensor detects them or if you open the document tray ASSY and the document tray open sensor detects the open state then the controller will make correction of the reference voltage to be applied to white level c...

Page 203: ...l the ADF starts drawing them in These selectors determine how long the ADF will delay automatic drawing in of documents to the scanning standby position after you set them in the ADF as well as determining whether or not the ADF automatically draws in documents Selectors 4 through 6 Periodical correction intervals of the reference voltage applied to white level compensation for document scanning ...

Page 204: ... NOTE Selector 3 is applicable only to models equipped with a parallel interface Selectors 1 and 2 Monitoring the PC ON OFF state For the related functions refer to WSW36 selectors 2 and 3 Selector 3 Parallel port output pins kept at high level Setting this selector to 0 will keep all parallel output pins of the machine at high level Use this setting if Resource Manager bundled with MFC models ins...

Page 205: ... DCP1000 MFC9180 MFC9160 Appendix 3 Circuit Diagrams A Main PCB B Network Control Unit NCU PCB C Control Panel PCB D Power Supply PCBs E Relay PCB Terms in circuit diagrams Ceramic capacitor Chemical capacitor ...

Page 206: ...A Main PCB 1 5 ...

Page 207: ...A Main PCB 2 5 ...

Page 208: ...A Main PCB 3 5 ...

Page 209: ...A Main PCB 4 5 ...

Page 210: ...A Main PCB 5 5 ...

Page 211: ...B NCU PCB U S A Canada ...

Page 212: ...B NCU PCB U K Norway Netherlands Finland Denmark Sweden ...

Page 213: ...B NCU PCB Germany France Belgium Switzerland Ireland Austria Spain Italy South Africa ...

Page 214: ...B NCU PCB Asia Oceania 1 2 ...

Page 215: ... 20K C1 ALUM ELEC 16B100 ALUM ELEC 50B10 1 C10 Not Assy CERAMIC 50C563B C11 CERAMIC 50C103B Not Assy C12 Not Assy CERAMIC 50C562B C13 CERAMIC 16C224B RESISTOR 0 CN3 Not Assy Not Assy CN5 Not Assy Not Assy CN4 B13B PH B13B PH Q2 Not Assy Not Assy R7 Not Assy Not Assy R8 R30 1 16W 0 1 16W 0 R14 Not Assy Not Assy R32 R36 Not Assy Not Assy R34 R35 Not Assy Not Assy R37 Not Assy Not Assy C8 Not Assy No...

Page 216: ...C Control Panel PCB ...

Page 217: ...D Power Supply PCB 100 120V Low voltage power supply ...

Page 218: ...D Power Supply PCB 200 240V Low voltage power supply Europe ...

Page 219: ...D Power Supply PCB 200 240V Low voltage power supply Asia Oceania ...

Page 220: ...D Power Supply PCB High voltage power supply ...

Page 221: ...E Relay PCB ...

Page 222: ...April 02 SM FAX003 8C5613 Printed in Japan ...

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