Brother 970MC - MFC B/W - All-in-One Owner'S Manual Download Page 131

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Packing and Shipping the FAX/MFC

Whenever you transport the FAX/MFC, use the packing materials that came
with your FAX/MFC. If you do not pack the FAX/MFC correctly, you could
void your warranty.

Unplug the FAX/MFC from the AC outlet.

NOTE: Do not unplug the FAX/MFC after a print job until you hear the

final click.

Remove the paper wire extension, paper support, document support,
telephone line cord, printing cartridge and handset, and pack them.

Wrap the FAX/MFC in the plastic bag and place it in the original carton
with the original packing material.

Summary of Contents for 970MC - MFC B/W - All-in-One

Page 1: ...FAX 750 FAX 770 FAX 870MC MFC 970MC OWNER S MANUAL ...

Page 2: ...ines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines MFCs and bundled software accurately exchange date data with the Brother products Please continue to check our Web page for updates at http www brother com All remedies will be provided ...

Page 3: ...rt 10 Install the printing cartridge 11 Load the paper 13 Acceptable Paper 13 Connect the handset 13 Connect the power cord 14 Connect the telephone line 14 Special Line Considerations 14 Roll Over Phone Lines 14 Two Line Phone System 15 Converting Telephone Wall Outlets 15 Installing FAX MFC External Two Line TAD and Two Line Telephone 16 Multi Line Connections PBX 17 If you are installing the FA...

Page 4: ...Storage 32 5 Setup Receive Basic Receiving Operations 33 Select Answer Mode 33 To select or change your Answer Mode 34 Setting Ring Delay 35 Setting F T Ring Time 35 Record FAX TEL OutgoingAnnouncement F T OGM For FAX 870MC and MFC 970MC Only 36 Easy Receive 36 Printing a Reduced Incoming Document 37 Recommended Reductions 37 Setting Paper Size 38 Advanced Receiving Operations 39 Operation from Ex...

Page 5: ...1 Cover Page for Next Fax Only 51 Always Send Cover Page 52 Using a Printed Cover Page 53 Cover Page Message 54 Composing Your Own Comments 54 Contrast 54 Resolution 55 Advanced Sending Operations 55 Overseas Mode 55 Quick Scan Fax Transmission 56 Call Reservation 56 Print Sample Call Back Message 57 Delayed FAX 57 Broadcasting 58 Next Fax Reservation 59 Multiple Resolution Transmission 59 Setting...

Page 6: ...74 Change Paging Fax Forwarding Setting 74 Retrieve a Fax 75 Check the Receiving Status 75 Change Answer Mode 75 Exit Remote Operation 75 Retrieving Memory Status List 76 Retrieving Fax Messages 76 Changing Fax Forwarding Number 77 10 Message Center For FAX 870MC and MFC 970MC Only Message Center Mode 79 Flexible Memory Settings Message Storage 79 Setting Up Message Center 80 Setting Message Stora...

Page 7: ...Plan 93 Setting Up Message Center Pro 94 Voice 95 Recording Voice Information in Memory Box 95 Playing Voice Information in Memory Box 95 Erasing Voice Information in Memory Box 96 Personal Mailbox 96 Recording Personal Mailbox OGM Password 96 Playing Personal Mailbox Messages 97 Erasing Incoming Messages and Memo From Personal Mailbox 97 To erase an individual message 97 To erase all messages 98 ...

Page 8: ...tin Board 114 Error Messages 114 IfYouAre Having Difficulty withYour FAX MFC 118 Printing or Receiving Faxes 118 Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off 118 Vertical Black Lines When Receiving 118 Phone Line or Connections 118 FAX MFC Does NotAnswer When Called 118 No Dial Tone on the Handset 118 The Caller ID does not display after the Call Waiting Signal 118 Se...

Page 9: ...Viewing On Line Documentation 129 16 Using the Multi Function LinkSoftware For MFC 970MC Only Introduction 131 Running the Brother Software 132 Multi Function Link 133 Visioneer PaperPort LE 133 Sending a Fax from Your PC 134 Sending a Quick Fax 134 Sending a Fax from the Main Menu 135 Sending a Fax from a Windows Application 136 Receiving Faxes into the PC 137 BeforeYou Begin 137 Checklist for th...

Page 10: ... L E O F C O N T E N T S Glossary 145 Index 149 Brother Numbers 153 Fax Back System 153 Brother on the World Wide Web 153 Brother Bulletin Board 153 For Customer Service 153 Ordering Accessories and Supplies 154 ...

Page 11: ...al Additionally your FAX MFC has a Help Key Press Help Q Scan to print a list of basic operational steps and functions Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting y...

Page 12: ...oft intermittent beeps at 4 second intervals You ll hear them when you dial and press Start and they continue for about 40 seconds after dialing During that time the sending machine must begin the handshake with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You ll soon learn to listen for these soft beeps each time you answ...

Page 13: ...the receiving machine to answer the call in as few rings as possible When you have an external telephone answering device TAD on your fax line your TAD will determine the number of rings before the call is answered Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX MFC ECM Error Correction Mode The Error Correction Mode ECM is a way for the FAX MFC...

Page 14: ...tion mode Start Starts an operation such as sending a fax 11 One Touch Dial Keys These eight keys give you instant access to previously stored phone numbers Help Q Scan Prints a quick reference Help List Also lets you take advantage of memory transmission Mode Use to select how fax machine will handle incoming calls Resolution Sets the resolution when you send a fax or make a copy Function Lets yo...

Page 15: ...s you record an Outgoing Message OGM memos and telephone calls and store information for Message Center Pro features Use to repeat or skip to the next voice message during playback Copy Makes a copy Stop Stops a fax cancels an operation or exits from function mode Start Starts an operation such as sending a fax One Touch Dial Keys These eight keys give you instant access to previously stored phone...

Page 16: ...6 C H A P T E R O N E ...

Page 17: ...on 4 Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface 5 Use caution when installing or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electri cal storm There may be a remote risk of electric shock from lightning 7 Do not use the telephone to report a gas leak in the vic...

Page 18: ...Card Paper 50 Sheets Cable and PC I F Box Handset Curled Cord For MFC 970MC only For FAX 770 FAX 870MC and MFC 970MC only Brother StartCard NOTICE If an item is missing call Brother Customer Service at 1 800 284 4329 USA or 1 800 853 6660 from within Canada See Ordering Accessories and Supplies on page 154 for the correct item numbers Whenever you transport the FAX MFC use the packing materials th...

Page 19: ... FAX MFC to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such...

Page 20: ...tach the paper wire extension and paper support 1 Attach the paper wire extension Paper Wire Extension 2 Insert the paper support into the openings as shown and then pull it out until you feel it click into place Paper Support ...

Page 21: ...Install the printing cartridge 1 Open the front cover Front Cover 2 Open the top cover pressing the blue levers on both sides of the top cover Blue Lever Top Cover 3 Remove the plastic stopper from the printing cartridge Stopper ...

Page 22: ...ng cartridge by inserting the indented first and placing the cartridge into its four holders Top Cover Front Cover 6 Press down on both sides of the top cover to close it securely 7 Close the front cover The starter cartridge prints up to 100 pages Make sure you have a Full replacement cartridge on hand See Ordering Accessories and Supplies p 154 ...

Page 23: ...n the paper holder Do not allow the level of paper to pass maximum paper line on the paper guides 3 Close the paper cover Paper Guides Maximum Paper Line Acceptable Paper Size Letter Legal and A4 Weight 17 lb 24 lb Thickness 0031 inches 0039 inches Connect the handset Connect the curled handset cord to the bottom of the handset and the left side of the FAX MFC ...

Page 24: ...lephone line or unplug the telephone line and electrical cords during a lightning storm Connect the telephone line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the FAX MFC Connect the other end to a modular wall jack Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass inco...

Page 25: ... lines If it can you must separate the line for your FAX MFC ConvertingTelephone Wall Outlets There are three ways to convert to an RJ11 receptacle The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it The third way is th...

Page 26: ...ith your FAX MFC and two for your external two line TAD You will need a fourth line cord if you add a two line telephone 1 Place the two line TAD and the two line telephone next to your FAX MFC 2 Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the FAX MFC 3 Plug one end of the first telep...

Page 27: ... offices use a central telephone system While it is often relatively simple to connect the FAX MFC to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the FAX MFC for you It is advisable to have a separate line for the FAX MFC You can then leave the FAX MFC in FAX ONLY Mode to receive faxes any time o...

Page 28: ... operations please refer to the Troubleshooting chapter p 120 Connecting an External Telephone Answering Device TAD Sequence You might choose to connect an additional answering system When you have an external TAD on the same telephone line as the FAX MFC the TAD answers all calls The FAX MFC listens for fax calling CNG tones If it hears them the FAX MFC takes over the call and receives the fax If...

Page 29: ...ck labeled LINE 2 Plug the telephone line cord from your TAD into the left side of the FAX MFC in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its telephone set jack 3 Set your external TAD to four rings or less The FAX MFC s Ring Delay setting does not apply 4 Record the outgoing message see below 5 Set the TAD to answer calls 6 Set Mes...

Page 30: ...nding manual faxes For example After the beep leave a message or send a fax by pressing 5 1 and Start Connecting an External Telephone Your FAX MFC is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone or telephone answering device directly to your FAX MFC Connect the modular plug on the telephone s line cord to the jack labeled EXT on the...

Page 31: ...AX MFC displays a list of main menu options from which you can choose These options appear one after the other on the display Select an option by pressing Set when the option appears on the screen You can scroll more quickly through options by pressing When the screen displays your selection press Set Use to scroll backward if you passed your choice or to save key strokes Both arrow keys show all ...

Page 32: ...our fax programs use the Function Selection Table below 2 SETUP RECEIVE Function Description Factory Set More Info 1 RING DELAY Number of rings before FAX MFC RINGDELAY 04 pp 35 85 answers in FAX TEL FAX or MC FAX 870MC and MFC TOLLSAVER OFF 970MC only modes FAX870MCand MFC970MConly 2 F T RINGTIME Sets the time for double ring in 20 p 35 FAX TEL mode 3 EASY RECEIVE Receive fax messages without ON ...

Page 33: ...arkness of a AUTO p 54 fax you are sending 4 RESOLUTION Allows you to change resolutions STANDARD p 59 page by page 5 OVERSEAS MODE Adjusts for sometimes difficult OFF p 55 overseas transmissions 6 CALL RESERVE You can send a fax then speak OFF pp 56 57 7 DELAYED FAX Send documents later pp 57 58 8 POLLED TX Sets up your FAX MFC with a OFF p 60 document to be retrieved by another fax machine 2 SET...

Page 34: ...Description Factory Set More Info 1 FAX FWD PAGING SetFAX MFCtoforwardfax message OFF pp 71 72 OR tocallyourpager 2 FAX STORAGE Store incoming fax in memory for OFF p 73 remote retrieval 3 REMOTE ACCESS Set code for retrieving faxes 159 p 73 4 PRINT FAX Print incoming faxes stored in the p 40 memory 7 PRINT REPORTS Function Description Factory Set More Info 1 XMIT REPORT OFF pp 103 104 2 ACT REPOR...

Page 35: ...or pp 99 100 firstlevelandsecondlevel 3 MAIL BOX Select primary default mailbox p 96 4 VOICE INFO Storethevoiceinformationforeach pp 95 96 Voice on Demand 0 TEL SERVICE Function Description Factory Set More Info 1 DISTINCTIVE Usewithphonecompanydistinctive OFF pp 43 44 ringingservicetoregisterthering patternwithfaxmachine 2 CALLER ID View or print a list of the last 30 pp 44 46 Caller IDs stored i...

Page 36: ...26 C H A P T E R T H R E E ...

Page 37: ... screen displays the dialing mode you want 4 Press Stop to exit Setting Date and Time Your FAX MFC displays the date and time and prints it on every fax you send In the event of a power failure the FAX MFC maintains date and time information for up to two hours All other settings remain unaffected 1 Press Function 1 2 The screen prompts you to enter the year ENTER YEAR XX 2 Enter the last two digi...

Page 38: ...ur name fax number and telephone number to be printed on all fax pages 1 Press Function 1 3 The screen prompts you to enter your fax number FAX 2 Enter your fax number up to 20 digits The screen displays your entry 3 Press Set The screen prompts you to enter your telephone number TEL 4 Enter your telephone number up to 20 digits If your telephone number and fax number are the same enter the same n...

Page 39: ...ur times 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z Inserting spaces If you want to enter a blank space press twice Making corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter Then press Stop the letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can al...

Page 40: ...ion into your FAX MFC complete the steps described on pages 27 28 The telephone number you enter is used only for Call Back Message and Cover Page features If you do not enter a fax number no additional information can be entered To enter a space press once between numbers and twice between characters If your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit...

Page 41: ... remain until you change it again If you have a FAX 870MC or MFC 970MC you can adjust the speaker volume while you are listening to your OGM Outgoing Message and ICMs incoming messages If you turn the Incoming Recording Monitor to OFF Function 8 5 on the FAX 870MC and MFC 970MC the Speaker for screening calls will be disabled and you will not be able to hear callers leaving messages The volume for...

Page 42: ...of a power failure all settings in the INITIAL SETUP SETUP RECEIVE SET AUTO DIAL REMOTE FAX OPT SETUP MSG CTR and MSG CTR PRO plus the COVERPG SETUP and COVERPAGE MSG from SETUP SEND functions are stored permanently You may have to reset the date and time ...

Page 43: ...sion phones on the same line as the FAX MFC set Ring Delay to 4 TAD For FAX 750 and FAX 770 only This is the only setting in which you can use an external answering machine Your telephone answering device is connected to your FAX and answers every call Once the TAD answers the FAX listens for fax tones If it detects fax tones it prints the fax The TAD setting works only with an external telephone ...

Page 44: ...FAX ONLY FAX TEL TAD ANSWER MACH MANUAL The options on the FAX 870MC and MFC 970MC are FAX ONLY FAX TEL MANUAL Or if Message Center Mode is ON it overrides your Answer Mode Setting so the display shows MC MSG CTR 2 Continue to press Mode until your new selection appears After 2 seconds the screen returns to the date and time display along with your new Answer Mode setting If you re changing Answer...

Page 45: ... Only the fax machine rings for 20 30 40 or 70 seconds no other phones on the same line ring the special double ring However you can answer the call on any phone on the same line as the FAX MFC 1 Press Function 2 2 2 Press or to select how long the FAX MFC will ring to alert you that you have a voice call 3 Press Set when the screen displays your selection RING TIME 20 SEC 4 Press Stop to exit Now...

Page 46: ...seconds When you see RECEIVE on the fax screen or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your machine does the rest Selecting ON allows the FAX MFC to receive fax calls automatically even if you lift the handset of an extension or external phone Selecting SEMI lets the machine receive the call only if you ve answer...

Page 47: ...Use or to select the reduction ratio you want AUTO 93 87 or 75 Choose 100 if you don t want a reduction 3 Press Set when the screen displays your selection 4 Press Stop to exit Recommended Reductions If your paper is letter size 8 5 x 11 and the incoming fax is letter size select 93 A4 select 87 legal size select 75 If your paper is A4 8 2 x 11 6 and the incoming fax is letter size select 100 A4 s...

Page 48: ...ming fax on the page You can also select the level of page reduction to fit on the paper in your machine 1 Press Function 2 6 The screen displays 6 PAPER 2 Use or to select LETTER LEGAL or A4 3 Press Set when the screen displays your selection The screen displays 1 YES 2 NO CHANGE REDUCTION Press 1 if you need to change the reduction setting OR Press 2 to go to Step 6 4 Use or to select AUTO 100 9...

Page 49: ...e to be disconnected the screen displays RECEIVE before you hang up Your caller will have to press Start to send the fax For FAX TEL Mode Only When the FAX MFC is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to a voice call If you re at the FAX MFC you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Tim...

Page 50: ...or remote retrieval you can still print a fax in the memory when you are at your machine 1 Press Function 8 4 2 Press Start 3 Press Stop Polling Polling is the process of retrieving faxes from another fax machine You can use your FAX MFC to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accom modate polling When so...

Page 51: ...ve a fax from it 1 Press Function 2 7 The screen displays SELECT SET POLLING RX OFF 2 Press or to choose ON 3 Press Set The screen prompts you to enter the fax number you want to poll and then to press Start ENTER FAX NO PRESS START KEY 4 Enter the fax number you are polling 5 Press Start The screen displays DIALING ...

Page 52: ...you wish to poll using One Touch Speed Dial or a Group 5 Press Start ACCEPTED Your FAX MFC will poll each number or group member in turn for a document DIALING Canceling a Scheduled Job You can cancel tasks you ve scheduled such as Delayed Fax or Polling Transmit 1 Press Function 4 Any waiting jobs appear on the display If no job is waiting the screen displays NO JOB WAITING 4 CANCEL JOB 2 If you ...

Page 53: ...Ringing pattern so you know which phone number is ringing This is one way you can have a separate phone number for your FAX MFC Your FAX MFC has a Distinctive Ringing function allowing you to dedicate one phone number just for receiving faxes You ll need to follow the directions below to register the new Distinctive Ringing pattern that was assigned by the Telephone Company so your FAX MFC can rec...

Page 54: ...to choose the pattern assigned by the Telephone Company Ring Pattern 1 2 3 4 Rings long long short long short short short long very long normal pattern 7 Press Set 8 Press Stop to exit Once you ve registered the Distinctive Ringing pattern in your FAX MFC you can turn this feature ON or OFF To change the setting follow Steps 1 to 4 above selecting ON or OFF Caller ID The Caller ID feature of this ...

Page 55: ...y calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your FAX MFC 1 Press Function 0 2 2 Press or to select DISPLAY 3 Press Set The screen displays the ID of the most recent call If the name was not received it will not be displayed 4 Press or to scroll through the Caller ID memory and sele...

Page 56: ...s feature displays the telephone number or name if available of Call Waiting callers on your FAX MFC s screen 1 To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold to catch the other call The screen displays the Caller ID 2 Press Speed Dial to switch to the second call 3 To switch back to the first call press Speed Dial again Either cal...

Page 57: ...ce down in the feeder 2 If you want copies stacked press Copy OR If you want copies sorted collated press Sort 3 Enter the number 1 99 of copies you want 4 Press Copy If you selected Sort or STACK after pressing Copy and get a MEMORY FULL message while you are scanning the first page press Stop to cancel the job and restart to make a single copy If you selected Sort and the MEMORY FULL message app...

Page 58: ...document face down in the feeder 2 Press Enlarge Reduce 3 Use or to choose a reduction ratio setting 4 Press Copy OR Sort if you want sorted copies 5 Enter the number 1 99 of copies you want For example press 9 for nine copies 6 Press Copy ...

Page 59: ...sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document Paper Guides The automatic document feeder ADF can hold up to 10 pages feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams 6 C H A P T E R S I X Setup Send ...

Page 60: ...er you want to call you can enter the digits using the dial pad or you can enter a One Touch or Speed Dial number or you can call from the Tel index 4 When you hear the fax tone press Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook or Speaker Phone 1 Insert the document face down in the feed...

Page 61: ...s in advance the Cover Page Setup and Cover Page Message functions will change their default settings You can select a comment to include on your cover page 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL Instead of using one of the comments above you can enter up to two custom ized messages each 27 characters long Use the chart on page 29 to help enter characters Cover Page for Next Fax Only ...

Page 62: ...10 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 11 11 Enter the fax number you re calling 12 Press Start Always Send Cover Page Make sure Station ID is set up p 28 This feature does not work without the Station ID You can set the FAX MFC to send a cover page whenever you send a fax The n...

Page 63: ...TINGS 6 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax 1 Press Function 3 1 2 Press or to select PRINT SAMPLE 3 Press Set when the screen displays your...

Page 64: ... 2 to exit Contrast If your document is very light or very dark you might want to set the contrast accordingly Use S LIGHT to send a very light document Use S DARK to send a very dark document 1 Insert the document face down in the feeder 2 Press Function 3 3 3 Use or to select AUTO S LIGHT or S DARK 4 When the screen displays your selection press Set The screen displays ACCEPTED 1 YES 2 NO OTHER ...

Page 65: ...smission time Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas use the Overseas mode After you send a fax using this feature the feature turns itself off 1 Insert document 2 Press Function 3 5 5 OVERSEAS MODE 3 Press or to select ON or OFF 4 Press Set when the screen displays your selection The screen displays ACCEPTED 1 YES 2 NO OTHER SETTINGS 5 Press 1 if y...

Page 66: ...anning the document into memory Once the scan is complete the FAX MFC dials the call Call Reservation You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete The other fax machine will ring as if it were receiving a telephone call if the other party picks up the handset your FAX MFC will ring Lift the handset to speak If you set C...

Page 67: ...hine rings You cannot use auto redial with Call Reservation You cannot use Call Reservation with Delayed Transmission or with Polling You must register your Station ID to set Call Back Message to ON Print Sample Call Back Message 1 Press Function 3 6 2 Press or to select PRINT SAMPLE 3 Press Set 4 Press Start Delayed FAX You can use this function to send a fax up to 24 hours later 1 Insert the doc...

Page 68: ...h and Speed Dial memory you can broadcast faxes automatically to a maximum of 47 different locations in a few simple steps After the Broadcast is completed a Broadcast Report will be printed automatically to let you know the results 1 Insert the document in the feeder 2 Press Help Q Scan The screen displays how much memory is available 3 Enter the One Touch and Speed Dial numbers one after the oth...

Page 69: ... Delayed Fax or Polling Transmit Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you re sending This could be useful if you re sending a fax with photos and letters or some pages with small print and others with normal print Resolution settings return to STANDARD after the fax is sent 1 Insert documents in the feeder then press Func...

Page 70: ...are finished choosing settings and go to Step 7 7 Press Start The screen displays POLLED WAITING If you prefer to have the document waiting in memory press Help Q Scan before pressing Start Canceling a Scheduled Job You can cancel tasks you ve scheduled such as Delayed Fax or Polling Transmit 1 Press Function 4 Any waiting jobs appear on the display If there is no job waiting the screen displays N...

Page 71: ...t 2 seconds then remove the documents that are waiting in the feeder INSERT DOCUMENT 3 Place the document you want to send now in the feeder 4 Enter the number for the fax you want to send now 5 Press Start 6 After the transmission is finished return the first document to the feeder 7 Press Function 5 to restore the Delayed Fax and or Polling If you set up a Delayed Fax or Polling Transmit job in ...

Page 72: ...62 C H A P T E R S I X ...

Page 73: ...where you want to store a number One Touch key 1 is pre programmed for Brother Fax Back System USA only You can override it if you wish The screen displays the location you selected 3 Enter a number up to 20 digits If you want to enter a pause in the dialing sequence to wait for an outside line for example press Redial Pause as you re entering digits Pressing Redial Pause enters a 3 5 second pause...

Page 74: ...chain dialing to store long dialing sequences For example to store 9 1 201 555 1234 987 65 4321 divide the number into two parts Store the first part as a Chain type number this tells the system that the dialing sequence is not complete CHAIN 9 1 201 555 1234 The last part of the One Touch number must be stored as any of the other following three types FAX or FAX TEL or TEL 987 65 4321 Now when yo...

Page 75: ...usually an access code for chain dialing 9 Press Set 10 Return to Step 2 to store another Speed Dial number OR Press Stop to exit Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored the screen displays the current name stored there then prompts you to either 1 CHANGE OR 2 EXIT 1 Press 1 to change the number s...

Page 76: ...a Group 3 Use the dial pad to identify the Group with a number for example press 1 for Group 1 SETUP GROUP GO ENTER SET 4 Press Set 5 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For example for One Touch key 5 press One Touch key 5 For Speed Dial location 09 press the Speed Dial button then press 0 9 on the dial pad The LCD shows 05 09 G01 O5 O9 6 Pres...

Page 77: ... Manual Dialing Manual dialing is simply pressing all of the digits of the phone number 1 Pick up the handset OR Press Hook or Speaker Phone 2 When you hear a dial tone dial the call using the dial pad 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset On the...

Page 78: ... machine answers with fax tones Speed Dialing 1 Pick up the handset OR Press Hook or Speaker Phone 2 When you hear a dial tone press Speed Dial then press the two digit Speed Dial number 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up replace t...

Page 79: ...r 2 Press or to search the memory 3 When the screen displays the name you want to call pick up the handset or press Hook or Speaker Phone 4 Press Start to begin dialing 5 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 6 When the call is over hang up OR Press...

Page 80: ...70 C H A P T E R E I G H T ...

Page 81: ...t use Paging and Fax Forwarding when Fax Storage is set to OFF Programming a Fax Forwarding Number When Fax Forwarding is set to ON your FAX stores the received fax in memory then dials the fax machine phone number you ve programmed and forwards the fax message 1 Press Function 8 1 2 Press or until the screen displays FAX FORWARD 3 Press Set The screen prompts you to enter the number of the fax ma...

Page 82: ...umber PAG ENTER SET 4 Enter your pager phone number up to 20 digits followed by Do not include the area code if it is the same as that of your FAX For example 1 8 0 0 5 5 5 1 2 3 4 5 Press Set 6 If your pager requires a PIN enter the PIN press press Redial Pause enter your FAX telephone number then press For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Red...

Page 83: ...when you turn the Fax Storage OFF the screens prompts you to erase any faxes in memory ERASE ALL FAX 1 YES 2 NO If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 data is not erased and Fax Storage remains on Changing Remote Access Code Enter your Remote Access Code when the FAX picks up your call so you can access features remotely The access code is preset to 1 5 ...

Page 84: ...ort beeps to enter a command If you wait longer than 30 seconds to enter a command the FAX hangs up If you enter an invalid command the FAX beeps three times 5 Press 9 0 to reset the FAX when you finish 6 Hang up If your FAX is set to Manual mode you can access your machine by waiting about 2 minutes then entering the Remote Access Code within 30 seconds Remote Commands Follow the commands below t...

Page 85: ...ess 9 6 Then to Print a Memory Status List Press 1 Retrieve all faxes Press 2 Erase all fax messages Press 3 Check the Receiving Status Press 9 7 Then for Fax messages Press 1 1 Long Beep Received messages 3 Short Beeps No messages Change Answer Mode Press 9 8 Then for TAD Press 1 FAX TEL Press 2 FAX ONLY Press 3 Exit Remote Operation Press 9 0 See Retrieving Memory Status List p 76 and Retrieving...

Page 86: ...ou want to store a pause press 5 After you hear your FAX beep hang up and wait Your FAX calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up...

Page 87: ...re you want your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your FAX beep hang up and wait Your FAX calls the remot...

Page 88: ...78 C H A P T E R N I N E ...

Page 89: ...ch kinds of messages you want to receive 1 FAX ON VOICE ON Both voice and fax messages are stored You can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely 2 FAX ON VOICE EXT You need an external answering machine connected to the EXT jack for this setting Fax messages are stored in the message center memory but voice messages are stored in your external answer...

Page 90: ...alls are not stored in memory Setting Up Message Center You must set up Message Center in the following order 1 Turn Message Storage ON 2 Record Message Center Outgoing Message MSG CTR OGM 3 Turn Message Center Pro OFF Function 9 1 if it is ON 4 Activate Message Center Mode Setting Message Storage Select the setting from the descriptions on pages 79 80 1 Press Function 8 1 The screen prompts you t...

Page 91: ...cord a message For example Hello We are unable to take your call at this time Please leave a message after the signal If you wish to send a fax please press 5 1 wait for fax tones then the start button 5 Replace the handset The Message Center plays your OGM 6 Press Stop to exit Listening to Outgoing Message OGM 1 Press Function 8 3 2 Press or to select MSG CTR OGM or F T OGM 3 Press Set when the s...

Page 92: ...ow to listen to voice messages and memos 1 Press Play Adjust Volume by pressing arrow keys or All messages and memos are played in the order they were recorded The display shows the number of the current message and the total number of messages If Caller ID information was received the FAX MFC beeps during the message and displays the Caller ID information for one second During playback the screen...

Page 93: ... 2 to exit without printing Backup Printing Option When you choose FAX ON in the Message Center mode all incoming fax messages are stored in the available memory for retrieval To print a backup copy automatically turn this option on 1 Press Function 8 2 The screen prompts you to select a setting BACKUP PRINT ON SELECT SET 2 Press or to display ON or OFF 3 Press Set when the screen displays your se...

Page 94: ...ERASE ALL VOICE SELECT SET 2 Press or to select erasing all voice messages VOICE all document messages FAX or all messages both voice and fax MSG 3 Press Set 4 Press 1 to erase OR Press 2 to cancel 5 Press Stop to exit Setting Maximum Time for Incoming Messages Your FAX MFC comes set to receive voice messages up to 30 seconds long You can change this setting to any length from 20 seconds to 60 sec...

Page 95: ...SAVER or RING DELAY 3 Press Set when the screen displays your selection 4 Press or to select ON 5 Press Set 6 Press Stop to exit ICM Recording Monitor This feature lets you turn OFF or ON the speaker volume for voice messages When you turn the monitor OFF you will not hear messages as they come in 1 Press Function 8 5 2 Use or to select OFF or ON 3 Press Set when the screen displays your selection...

Page 96: ...N when connected to activate your pager and let you know you have a fax or voice message in the Message Center memory When Fax Forwarding is set to ON your FAX MFC dials the fax machine phone number you ve programmed and forwards any faxes you ve received You cannot use Paging and Fax Forwarding at the same time Programming a Fax Forwarding Number 1 Press Function 8 6 2 Press or until the screen d...

Page 97: ... include the area code if it is the same as that of your FAX MFC For example 1 8 0 0 5 5 5 1 2 3 4 5 Press Set 6 If your pager requires a PIN enter the PIN press press Redial Pause enter your FAX MFC telephone number then press For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Redial Pause enter the telephone number of your FAX MFC then press For example Re...

Page 98: ...ge s No beeps no messages 4 The FAX MFC then prompts you with two short beeps to enter a command If you wait longer than 30 seconds to enter a command the MFC hangs up If you enter an invalid command the FAX MFC beeps three times 5 Press 9 0 to reset the FAX MFC when you finish 6 Hang up If your FAX MFC is set to MANUAL mode you can access the Message Center by waiting about 2 minutes then enterin...

Page 99: ... voice message to erase This code erases all recorded messages not one by one The FAX MFC plays the selected OGM You can stop playing OGMs by pressing 9 After one long beep you can record the selected OGM You will hear the message played once You can stop recording the message by pressing 9 If you hear one long beep the change is accepted If you hear three short beeps you cannot change it because ...

Page 100: ...o store a pause press 5 After you hear your FAX MFC beep hang up and wait Your FAX MFC calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your FAX MFC number 2 When you hear the beep immediately enter your RemoteAccess Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number ...

Page 101: ...ine where you want your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your FAX MFC beep hang up and wait Your FAX MFC ...

Page 102: ...92 C H A P T E R T E N ...

Page 103: ...tion memory box such as directions to your home or business and the number you will give it Choose who will have a personal mailbox Tell each person with a personal mailbox to prepare to record an OGM and choose a four digit password Prepare one 2nd Level OGM that identifies the type of information in eachVoice Information memory box number and another 2nd Level OGM that identifies the name and bo...

Page 104: ...ow Steps 2 4 5 6 and 7 1 RecordVoice on Demand information messages Function 9 4 2 Record Outgoing Message OGM and Password for each Personal Mailbox Function 9 3 3 Record 2nd Level Outgoing Message OGM forVoice Information Function 9 2 4 Record 2nd Level Outgoing Message OGM for Personal Mailbox Function 9 2 5 Record 1st Level Outgoing Message OGM Function 9 2 6 Turn Message Center Pro ON Functio...

Page 105: ...C ERASE PLAY 4 Press Record then pick up the handset Record a message up to the Incoming Maximum Message Time you ve set 5 Replace the handset The FAX MFC plays back your message 6 To leave another message Start at Step 2 7 Press Stop to exit Playing Voice Information in Memory Box 1 Press Function 9 4 The screen prompts you to enter a Voice Memory Box number VOICE NO 2 Enter a memory box number 0...

Page 106: ...e users The same password is necessary to retrieve these messages remotely Recording Personal Mailbox OGM Password 1 Press Function 9 3 The screen prompts you to select a mailbox number BOX NO 01 SELECT SET 2 Press or to display your selected mailbox number 3 Press Set when the screen displays the selected mailbox The screen then prompts you to enter a 4 digit password PASSWORD XXXX 4 Enter the 4 ...

Page 107: ...ncoming messages and memos stored in the mailbox then prints faxes stored in the mailbox Erasing Incoming Messages and Memo From Personal Mailbox You can erase voice incoming messages and memos individually or all at once You cannot erase fax incoming messages individually To erase an individual message 1 Press Play 2 Within two seconds press one of the One Touch keys for the selected mailbox Mail...

Page 108: ... 05 are assigned to One Touch keys 1 to 5 respectively 3 Pick up the handset and record your memo no longer than the Incoming Message Maximum Time 4 Replace the handset or press Stop Remote Retrieval of Incoming Messages and Memo in Personal Mailbox 1 Dial your MFC number from a touch tone phone 2 During the Message Center Pro OGM 1st Level immediately enter 0 1 to access Personal Mailbox 3 When y...

Page 109: ...screen prompts REC ERASE PLAY 4 Press Record then pick up the handset Record a message no longer than 20 seconds 5 Hang up The FAX MFC plays back the selected second level OGM 6 Press Stop to exit Playing Second Level OGM 1 Press Function 9 2 The screen prompts you to select an OGM 2 Use or to display MAIL BOX orVOICE ON DEMAND 3 Press Set The screen prompts REC ERASE PLAY 4 Press Play Adjust the ...

Page 110: ...n prompts REC ERASE PLAY 4 Press Record then pick up the handset Record a message no longer than 20 seconds 5 Hang up The FAX MFC plays back the first level OGM 6 Press Stop to exit Playing First Level OGM 1 Press Function 9 2 The screen prompts you to select an OGM 2 Use or to display MSG CTR PRO 3 Press Set The screen prompts REC ERASE PLAY 4 Press Play Adjust the volume by pressing Volume or 5 ...

Page 111: ...turn on Message Center Pro You must have already stored information in Personal Mailboxes or inVoice on Demand memory boxes You must have recorded a 1st Level and a 2nd Level OGM 1 Press Function 9 1 2 The screen prompts you to select ON or OFF 3 Use or to select ON or OFF 4 Press Set when the screen displays your selection 5 Press Stop to exit ...

Page 112: ...102 C H A P T E R E L E V E N ...

Page 113: ...oing faxes TX means Transmit RX means Receive 3 ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory in numerical order 4 TEL INDEX ALL DIAL list above alphabeti cally 5 USER SETTINGS Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS and TEL SERVICE The settings for REMOTE FAX OPT for FAX 770 only and for SETUP MSG CTR and MSG CTR PRO for FAX 870MC and M...

Page 114: ...eckthereadabilityofcertainpages resendthosepages When the feature is ON the report is printed with every fax you send 1 Press Function 7 1 2 Press or to select ON or OFF 3 Press Set 4 Press Stop to exit Activity Report Interval You can set the FAX MFC to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report by following the...

Page 115: ...panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C An FCC compliant telephone cord with a modular plug is provided wi...

Page 116: ...roper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this fax machine please contact the manufacturer s authorized service agency for information on obtaining service or repair The telephone company may ask that you disconnect this equipment from the line until the proble...

Page 117: ...ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televisio...

Page 118: ... of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document The serial number may be found on the label affixed to the back of the unit For your convenience note the number below and retain this Owner s Manual to serve as a permanent record of your purchase in the event of a theft or fire or for future reference MO...

Page 119: ... proper ventilation is provided 8 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company 9 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature I...

Page 120: ...a 1 800 853 6660 voice 1 514 685 4898 fax 1 800 681 9838 Fax Back System FromwithinMontreal 1 514 685 6464 voice 16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the prod...

Page 121: ...ATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHAT...

Page 122: ...tered trademarks of International Business Machines Corporation Visioneer PaperPort is a registered trademark of Visioneer Inc Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and Windows NT are registered trademarks of Microsoft in the U S and other countries All other terms and brand and product names mentioned in this manual are registered trademarks of their resp...

Page 123: ...t just the one from which you are calling If you can t resolve difficulty with your FAX MFC using this manual call our Fax Back System and follow the voice prompts to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 FromwithinCanada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogrammed on One Touch key 1 Brother on t...

Page 124: ... this happens your FAX MFC often identifies the problem and displays an error message The list below explains the most common error messages If you need additional help call the Brother Fax Back System at USA 1 800 521 2846 From within Canada 1 800 681 9838 CHECK PAPER The FAX MFC is out of paper or the paper is not properly loaded or the paper is jammed in the FAX MFC 1 Open the paper cover and r...

Page 125: ...Blue Lever Front Cover Top Cover 4 Pull the jammed paper gently from the paper feeder toward the back of the FAX MFC If the paper remains jammed then pull it toward the front of the machine Front Cover Top Cover 5 Remove the printing cartridge and turn the spool to tighten the ribbon 6 Install the cartridge 7 Close the top cover 8 Close the front cover 9 Load the paper ...

Page 126: ...polling call from another party but the other fax machine is not in Poll Waiting mode DISCONNECTED The other party has disconnected during a fax Try calling the other party DOCUMENT JAM The documents were not inserted or fed properly or were too long or too short 1 Remove any paper that is not jammed from the document feeder 2 Open the front cover 3 Pull the document toward the front of the FAX MF...

Page 127: ... One Touch or Speed Dial location with no number assigned to it See pages 63 and 64 for information about storing One Touch or Speed Dial numbers PRINTER FAULT The print head has overheated Unplug the FAX MFC and wait 30 minutes for it to cool SCANNER ERROR Try cleaning the white tape and the glass strip under the tape During cleaning we recommend you unplug the power cord See Regular Maintenance ...

Page 128: ...n Canada Phone Line or Connections FAX MFC Does Not Answer When Called Make sure the FAX MFC is in the correct receiving mode for your setup either FAX FAX TEL or MSG CTR Check for dial tone If possible call your FAX MFC to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone handset to the FAX MFC telephone jack If there is no ringing wh...

Page 129: ...ea is dirty Lift the front cover and check the document path Clean the scanner s white tape and the glass strip under the tape using isopropyl alcohol and a lint free cloth see p 122 Handling Incoming Calls Double Ring in FAX TEL Mode The FAX MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call Pick up the FAX MFC handset or answer from an extension phone an...

Page 130: ...ax communication signal comes through on your Call Waiting Caller ID feature you can verify that the second call is a fax by switching to it You have the option to receive the fax call by asking the first caller to hang up to clear the line Example 2 If you are sending or receiving a fax message while a Call Waiting Caller ID or other custom feature signal comes through on the line the signal can ...

Page 131: ...e FAX MFC correctly you could void your warranty 1 Unplug the FAX MFC from the AC outlet NOTE Do not unplug the FAX MFC after a print job until you hear the final click 2 Remove the paper wire extension paper support document support telephone line cord printing cartridge and handset and pack them 3 Wrap the FAX MFC in the plastic bag and place it in the original carton with the original packing m...

Page 132: ...ton 5 Close the carton For MFC 970MC only Regular Maintenance Cleaning the Scanner Before cleaning unplug the power cord for safety Clean the white tape and the glass strip under the tape with isopropyl alcohol on a lint free cloth Be careful not to bend the spring plate or drop anything into the FAX MFC WhiteTape Glass Strip Spring Plate ...

Page 133: ...To clean the FAX MFC print head wipe the metal part and plastic part with a lint free cloth that is dry or lightly moistened with isopropyl alcohol Plastic Part Metal Part For Customer Service USA 1 800 284 4329 voice 1 908 575 8790 fax From within Canada 1 800 853 6660 voice 1 514 685 4898 fax From within Montreal 1 514 685 6464 voice ...

Page 134: ...124 C H A P T E R F O U R T E E N ...

Page 135: ...o ensure a problem free installation Package Contents Before you begin the Multi Function Link installation please check the contents of your package Brother CD ROM Multi Function Link Cable and PC I F Box Warranty Upgrade and Licensing Materials 15 C H A P T E R F I F T E E N Setting Up the MFC 970MC and Computer to Work Together ...

Page 136: ...below to hook up the Multi Function Link Cable 1 Position your Brother MFC near your personal computer CPU maximum distance of approximately 5 6 feet 2 Make sure the power to the PC is switched off and the MFC is unplugged 3 Connect the RJ 8 connector of the Multi Function Link Cable to the back of your Brother MFC in the jack labeled PC I F 4 Connect the 25 pin male RS 232 connector of the Multi ...

Page 137: ...ntation you must first install the Acrobat Reader software from the CD ROM by clicking on the Install Acrobat Reader button Product Support This is a page of all Brother support numbers BrotherWeb Link Brother WEB Link visits the Internet Brother Home Page on the World Wide Web You can find more information about Brother products from product specifications sheets to Frequently Asked Questions FAQ...

Page 138: ...n 4 0 When you insert the CD ROM into the PC with Windows 95 or Windows NT Workstation Version 4 0 the screen appears automati cally You can also run X SETUP EXE for Windows 95 from Explorer on the root directory of the CD ROM If you are using Windows 3 1 or 3 11 From the File Manager run X SETUP EXE X is the drive letter for your CD ROM drive This will start the Software Installation program Inst...

Page 139: ...the instructions on the screen The last step will be to restart Windows Viewing On Line Documentation Make sure you have installed the Acrobat Reader software Click on the Install Acrobat Reader button and follow the instructions on the screen After the Acrobat Reader is installed click on the View Multi Function Link Documentation button When the Table of Contents appears select a chapter by clic...

Page 140: ...130 C H A P T E R F I F T E E N ...

Page 141: ...installation and setup instructions are in the On Line Documentation section of the Brother CD ROM that is included with your MFC Be sure to check the online ReadMe file for last minute important information that was not included in the On Line Documentation 16 C H A P T E R S I X T E E N Using the Multi Function LinkSoftware For MFC 970MC Only ...

Page 142: ...132 C H A P T E R S I X T E E N Running the Brother Software The software included with your MFC consists of two parts the Multi Function Link and Visioneer PaperPort LE for Brother ...

Page 143: ...C fax transactions The Main Menu can be accessed through the Brother Multi Function Link program group Visioneer PaperPort LE Visioneer PaperPort LE for Brother is a document management application You will use PaperPort to view incoming faxes and scanned documents PaperPort has a sophisticated yet easy to use filing system that will help you organize your documents It allows you to combine or sta...

Page 144: ...hort message from your PC 1 From the Main Menu select the QuickFax button or select QuickFax from the Start pull down menu The QuickFax screen will appear 2 Enter the Fax number Name and Company information in these fields on the screen OR Select the Open Phone Book button to choose someone from your phone book 3 Complete the Subject and QuickFax note fields 4 Click the Send Fax button ...

Page 145: ...ent formats 1 From the Main Menu window select the Send Fax OR Select Send Fax from the Start pull down menu The Send Fax window will appear 2 Enter the Fax number Name and Company information in these fields OR Select the Open Phone Book button to choose someone from your phone book 3 Complete the Subject and Cover page note fields 4 Click on the Attachments button to add any file s you want to f...

Page 146: ...pplication 2 Select Brother MFL Fax as your printer 3 Select the Print command to begin the fax transmission The Fax Sending dialog box will appear 4 Enter the name and fax number of the recipient or select the Open Phone Book button and choose a name Select Close to return to the Send Fax dialog box 5 Select the Send cover page check box to include a cover page 6 Select the Send Fax button ...

Page 147: ... Link mode is PC PRIMARY In this setting all faxes will be routed into the PC unless it is not turned on If the PC is turned off incoming faxes will be printed on the MFC 1 To make sure the MF Link mode is set to PC PRIMARY press Function 2 8 2 Use or to select PC PRIMARY or PC RECEIVE ONLY or FAX RECEIVE ONLY 3 Press Set 4 Press Stop to exit On your PC 1 In the Main Menu select the Setup pull dow...

Page 148: ...he Visioneer PaperPort Viewer will run automatically and the fax you selected from the list will be displayed Scanning a Document The Brother Multi Function Link software includes a TWAIN compliant scanner driver TWAIN drivers meet the standard universal protocol for communicating between scanners and software applications This means that not only can you scan images directly into the PaperPort vi...

Page 149: ...rial MFC Scan Cancel Status Ready User Defaults Image Type Text Photo 200 DPI STD 200 DPI FINE 400 DPI S FINE Resolution Light Auto Dark Contrast Set the following options based on each document to be scanned then click the SCAN button to start scanning Resolution You can choose one of three resolutions 200 DPI STD 200 DPI FINE or 400 DPI S FINE The higher the number of dpi dots per inch the clear...

Page 150: ... If you are scanning text or black and white line art choose Text as the image type If you re scanning a photo or detailed picture with many different colors choose Photo as the image type Scanning into the PaperPort Viewer To scan into the PaperPort viewer that was provided with your MFC run the PaperPort viewer program and then select the SCAN button on the top of the screen or select ACQUIRE fr...

Page 151: ... Windows applications in your computer Multi Function Link is available at most Brother retailers If you cannot find it you can order Multi Function Link directly from Brother The item number is PCI 1 Installation instructions will be included with PCI 1 However it is impor tant that you hook up your fax machine to your computer before you install the software 17 C H A P T E R S E V E N T E E N Mu...

Page 152: ...142 M U L T I F U N C T I O N L I N K O P T I O N F O R F A X 7 5 0 F A X 7 7 0 A N D F A X 8 7 0 M C ...

Page 153: ...ntrol Automatic Super Light Super Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm Memory capacity 512 KB up to 20 pages One touch dial 8 Speed dial 40 stations Automatic redial 3 times at 5 minute intervals Speaker type Full Duplex Digital FAX 870MC and M...

Page 154: ... AC 50 60Hz U S A Canadian Version Only Power consumption Standby under 5 watts Peak under 170 watts Dimensions 12 3 x 13 6 x 7 3 inches 307 x 341 x 182 mm Weight 9 56 lb 4 3 kg Specifications are subject to change for improvement without prior notice ...

Page 155: ... leave a message for the other party to call you back Call Reservation Allows you send a fax and then at the end of transmission you can talk with the other party Caller ID A service purchased from the Telephone Company that lets you see the number or name of the party calling you Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines...

Page 156: ... Dial numbers that are stored on a One Touch key for Broadcasting ICM incoming message A recorded voice message received into an external answering machine or into the FAX 870MC or MFC 970MC digital Message Center Interrupt Temporarily puts a waiting job on hold while you perform another operation interval The preprogrammed time period between automatically printed Activity Reports You can print A...

Page 157: ...tion setting that uses varying shades of gray for the best representation of photographs polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of dialing on a telephone line print reduction reduces the size of incoming faxes Quick Scan Enables the FAX MFC to scan a document into memory before faxing it remote access The ability to access you...

Page 158: ...m a ribbon to plain paper Toll Saver A Message Center setting that allows the FAX MFC to answer after two ring when a message s was received and after four rings when there are no messages The caller can hang up after two rings without paying for the call if there are no messages to retrieve Tone A form of dialing on the telephone line used for Touch Tone telephones transmission The process of sen...

Page 159: ...ID 46 Caller ID 45 46 82 Canceling a Job 42 60 Chain Dialing 59 64 65 Cleaning 122 123 Connecting 3 13 14 18 19 20 Contrast 54 Control Panel 4 5 Copy 22 47 Corrections 29 Cover Page 28 30 51 52 53 54 Custom Telephone Features 18 D Date and Time 27 28 Delayed Fax 57 59 61 Dialing Mode 27 Distinctive Ringing 43 44 Document 49 54 Document Size and Resolution 49 50 Double Ringing 35 E Easy Receive 36 ...

Page 160: ...es 29 Installation 7 Interrupting 42 61 J Jacks 15 16 17 Jam 49 114 115 116 117 L Loading Paper 13 M Maintenance 122 Manual Dialing 67 Manual Mode 33 44 88 Manual Transmission 50 Maximum Message Time 84 95 Memory 69 79 Memory Storage 32 Message Center Mode 79 82 Message Center Pro 93 Message Storage 79 80 MSG CTR OGM 81 Multi Function Link For MFC 970MC 125 131 Multi Function Link Option 141 Multi...

Page 161: ...ument 138 Scroll 21 Sequential Polling 42 Setting Up 7 Sort 47 Speaker Volume 31 Special Characters 29 Specifications 143 Speed Dial 46 64 65 Stack 47 Standard Resolution 55 Station ID 2 28 29 30 51 57 Super Fine Resolution 55 T Telephone Answer Code 39 TelephoneAnswering Device TAD 3 16 18 19 20 33 36 Telephone Index 69 104 Telephone Wall Outlets 15 Test Sheet Procedure 2 Toll Saver 85 Tone Pulse...

Page 162: ...152 I N D E X ...

Page 163: ...rompts to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogrammed on One Touch key 1 Brother on the World Wide Web You can find more information about Brother products from product specification sheets to FrequentlyAsked Questions FAQs on theWorldWideW...

Page 164: ...olls PC304RF Telephone Line Cord Tell the Brother Representative your Model number so you get the appropriate color Telephone Handset Tell the Brother Representative your Model number so you get the appropriate color Handset Curled Cord Tell the Brother Representative your Model number so you get the appropriate color Paper Wire Extension UF5607000 Document Support UF9869001 Paper Support UF998700...

Page 165: ...mpatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BOULEVARD P O BOX 6911 BRIDGEWATER NJ 08807 0911 USA BROTHER INTERNATIONAL CORPORATION CANADA LTD 1 RUE HÔTEL DE VILLE DOLLARD DES ORMEAUX QC CANADA H9B 3H6 Visit us on the World Wide Web http www brother...

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