23
TROUBLESHOOTING
Problem
Possible Causes
Possible Solutions
1. Seat temperature set to off
2. Resettable fuse blown
Seat not heated
1. Make sure that the Seat temperature
setting is on (Low- Blue light, Med- Pink
light, High- Red light, Off- No light)
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
The fuse will automatically reset
1. Water temperature set to off
2. Resettable fuse blown
Water (wash spray) not heated
1. Make sure that the Water temperature
setting is on (Low- Blue light, Med- Pink
light, High- Red light, Off- No light)
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
The fuse will automatically reset
1. Air temperature set to off
Cold air blowing from the air dryer
1. During the drying function, adjust the
temperature by pressing the air dryer
temperature button on the remote control
1. Water coming from nozzles
Water flows before or after use
1. The water that comes out between the
nozzles before or after a wash cycle is the
self-clean cycle and is not a malfunction
1b. Residual water may drip into the bowl
for several seconds after a wash cycle,
self-clean cycle, or nozzle sterilization
cycle and is not a malfunction
1. Water leaking from the T-valve
2. Water leaking from the bidet hose
connection
3. Water leaking from under the seat
4. Water leaking from behind the seat
Water leaks from areas other than
the nozzles
1. Make sure that the rubber gasket is
inserted correctly into the T-valve (flat side
down with lip pointing up towards the toilet
tank connection) and firmly tighten the
connector
2. Make sure that the bidet hose is correctly
connected and tight. Check any rubber
washers and do not over tighten
3. Check if there is anything between the
mesh filter and bidet. Remove, clean, and
reinstall mesh filter. Check if the filter is
damaged (see maintenance section)
4. Check the water tank plug in the back of
the seat (see maintenance section under
product storage and use)
