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Troubleshooting
I cannot access the Web-based configuration utility from the
Ethernet computer used to configure the router.
•
Check that the LAN LED is on. If the LED is not on, check
that the cable for the LAN connection is securely
connected.
•
Check the your computer resides on the same subnet with
the router’s LAN IP address.
•
If your computer act as a DHCP client, check the your
computer has been assigned an iP address from the
DHCP server. If not, you will need to renew the IP address.
See the check/renew IP address section under ‘3.2
Setting up TCP/IP’ for instructions.
•
Use the ping command to pint the router’s LAN IP address
to veify the connection.
•
Make sure your browser is not configured to use a proxy
server.
•
Check that the IP address you entered is correct. If the
router’s LAN IP address has been changed, you should
enter the reassigned IP address instead.
I can browse the router’s Web-based configuration but cannot
access the Internet.
•
Check the WAN LED is illuminated. If not, check the
physical connection between the router and the
DSL/Cable modem is OK.
•
If WAN LED is illuminated, open the WAN page of the
Web configuration utility and check the status group to see
if the router’s WAN port has successfully obtained an IP
address.
•
Make sure you are use the correction method (DHCP
client, PPPoE client, PPTP client or Manual) as required
by your ISP. Also ensure you have entered correct
