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Brillcam BVR-3808PS User Manual Download Page 20

Brillcam Inc. Copyright 2020-2021 

Page  20  , Total  83     

1

 

Startup Wizard Walkthrough 

 

The first page of the Startup Wizard will appear which allows you quick access to setup any General, 
Network, Remote Devices, and Record Control Settings for the NVR.   
NOTE: Before adding a camera to your NVR it is highly recommended to set the 

camera’s 

IP address to 

Static before continuing. If the device does not have a static IP address assigned to it, there could be a 
compromise in the integrity of the connection if the NVR loses power or resets. 
 

 

 
After the NVR is started, it will automatically enter the configuration wizard, and select the system 
resolution and language as needed. The default resolution is 1920X1080. After reselecting the resolution, 
click "Start" in the lower right corner, the system prompts that the resolution adjustment needs to be 
restarted to take effect; if the single-selection language does not change the resolution system, there is no 
need to restart; click the lower right corner "Start", enter the next step, mobile phone monitoring 
configuration wizard; if the user directly clicks the upper right corner 

  , it will directly exit the 

configuration wizard page. 

Summary of Contents for BVR-3808PS

Page 1: ...Brillcam Inc Copyright 2020 2021 Brillcam Network Video Recorder GUI WEB User Manual Brillcam Inc www brillcam com support brillcam com Document Version V4 01 01 Update 2020 08 ...

Page 2: ...rgot Password 29 2 2 Channel window introduction 30 2 3 Main menu introduction 30 2 4 IP Camera 31 2 5 Main menu 32 2 6 Mobile Monitoring 33 2 7 Splits windows settings 33 2 8 Network settings 34 2 9 Manual Record 35 2 10 Playback 35 2 11 Image Adjustment 36 2 12 PTZ Operation 37 2 13 Start Tour 38 2 14 Guide 39 2 15 Quit 39 3 Main menu introduction 39 3 1 System management 40 3 1 1 General settin...

Page 3: ... 54 3 3 4 PoE settings effective in PoE models 55 3 3 5 Privacy settings 56 3 4 Record management 57 3 4 1 Playback 57 3 4 2 Recording time 57 3 4 3 Backup 59 3 5 Alarm management 60 3 5 1 Motion detection 61 3 5 2 Motion detection 62 3 5 3 Alarm input 63 3 5 4 Video loss 64 3 5 5 Local Alarm 65 3 6 AI Video management 66 3 6 1 Line crossing 66 3 6 2 Intrusion detection 68 3 6 3 Human detection 69...

Page 4: ...Copyright 2020 2021 Page 4 Total 83 4 2 Local Web Access 75 4 3 Remote Web Access 79 4 3 1 UPnP DDNS Remote Access Setup 79 4 4 Port Forwarding Remote Access Setup 80 5 FAQs Troubleshooting 81 6 Glossary of Terms 83 ...

Page 5: ...allation Do not place objects on the NVR 4 Qualified Engineers Needed All examinations and repair work should be done by qualified service engineers We are not liable for any problems caused by unauthorized modifications or attempted repairs to the device 5 Environment The device should be installed in a cool dry place away from direct sunlight flammable materials explosive substances etc This ser...

Page 6: ...plorer Mozilla Firefox 49 0 2 Safari 11 Connect and manage all Brillcam Wi Fi and PoE cameras connected to your network via an Ethernet cable for ultimate ease and convenience The NVR provides blazing uplink speed of up to 1000 Mbps as well as a max incoming bandwidth speed of 320Mbps This enables you to view things as they happen in real time highly reliable HD video with reduction in loss or del...

Page 7: ...t Interface 5 Audio Output BR 3816PD Front Panel No Name Description 1 Status Indicator Power Power indicator turns green when system is running HDD Status indicator blinks red when data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse Ba...

Page 8: ...S 16 interfaces for BVR 3816PD BVR 3504PS Front Panel No Name Description 1 Status Indicator Power Power indicator turns green when system is running HDD Status indicator blinks red when data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mou...

Page 9: ...hen data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse Backend Panel Index Description Index Description 1 Power Supply 6 VGA Interface DB9 Connector 2 AUDDIO IN Optional 7 USB 3 0 Interface 3 HDMI Interface 8 GND 4 LAN Network Interfa...

Page 10: ...scription Index Description 1 AUDDIO IN Optional 6 LAN Interface 2 AUDDIO OUT 7 USB 3 0 Interface 3 VGA Output DB9 Connector 8 GND 4 HDMI Interface 9 12 VDC Power supply 5 Controller port Alarm In Alarm Out optional 10 Power Switch BR 3816ND Front Panel No Name Description 1 Status Indicator Power Power indicator turns green when system is running HDD Status indicator blinks red when data is being...

Page 11: ...Controller port Alarm In Alarm Out optional 10 Power Switch BVR 3516NS Front Panel No Name Description 1 Status Indicator Power Power indicator turns green when system is running HDD Status indicator blinks red when data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for addit...

Page 12: ...Alarm Out optional 10 Power Switch BVR 3525ND Front Panel No Name Description 1 Status Indicator Power Power indicator turns green when system is running HDD Status indicator blinks red when data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB...

Page 13: ...urns green when system is running HDD Status indicator blinks red when data is being read from or written to HDD Network Network indictor blinks green when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse Backend Panel Index Description Index Description 1 AUDDIO IN Optional 6 LAN Interface 2 AUDDIO OUT 7 USB 3 0 Int...

Page 14: ...t the product before proceeding further On the NVR unit check specifically that the label on the bottom of the NVR is not damaged The serial number of the unit is often needed to provide support Hard drive installation A hard drive can be installed if you want to be able to use the NVR to record and save footage on the NVR Having a hard drive allows you to configure and use the recording functiona...

Page 15: ...sical Setup To set up the cable connections there are 6 major steps 1 Connect a monitor or TV screen to your NVR The NVR is compatible with any monitor or screen that uses a VGA or HDMI connection For purposes of this guide we will use a VGA connection Take a VGA cable and connect one end to the VGA port on your monitor screen and the other end to the VGA port on the back panel of your NVR 2 Conne...

Page 16: ...21 Page 16 Total 83 3 Connect an Ethernet cable to your router Then connect the other end of the cable to the NVR 4 Connect cameras to power Note For PoE NVRs cameras connect an Ethernet cable to the PoE port attached to the camera ...

Page 17: ...wered with a PoE connection or with a standard power adapter sold separately If the NVR does not have PoE ports connect the PoE camera to a PoE compatible router or switch that is on the same network as the NVR For non PoE NVRs cameras Connect the power adapter to the power port attached to the camera Then plug the adapter into a wall outlet or power strip ...

Page 18: ...this means is that any time an HDMI cable is plugged into an HDTV it may result with a blank screen even if the NVR is operational If this occurs please follow the steps below Procedure using a VGA cable 1 Connect your NVR to a monitor or TV screen with a VGA cable the HDMI cable should not be connected during this process 2 Boot up your NVR When the interface loads you will see the login screen a...

Page 19: ... power wire connection is secure The rated input voltage matches the device s power Please make sure the power wire connection is secure Please follow the steps listed below to boot up the device Connect the device to a monitor and then connect a mouse Connect the power cable Some device may feature an on off switch on the back of the device Turn the switch to the on position to initially turn on ...

Page 20: ... the connection if the NVR loses power or resets After the NVR is started it will automatically enter the configuration wizard and select the system resolution and language as needed The default resolution is 1920X1080 After reselecting the resolution click Start in the lower right corner the system prompts that the resolution adjustment needs to be restarted to take effect if the single selection...

Page 21: ... scan the QR code on the left download the mobile APP and complete the installation after the installation is complete open the APP and click on the APP interface Click then scan the QR code of the device ID on the right to add the device as above picture shown 1 2 Time settings Click Next then come to the Time Settings page here the user can set the time time zone and if to start the time synchro...

Page 22: ... allows the user to enable or disable to set the NVR to make the time synchronized with the specified NTP server Server IP it allows the user to set NTP server IP address Server Port it allows the user to set the port of the NTP server Interval m it shows the user to set the time synchronized interval time as minutes Back click to go back to the previous page Next click to go to next page 1 3 Netw...

Page 23: ...e main DNS address Sub DNS it allows the user to set the sub DNS address MAC it shows the MAC address of the NVR to the user DHCP The user can check it to enable the NVR to use DHCP mode to get the IP address from the router automatically PoE Address It allows the user to change the starting IP address of the PoE port It s only applied for the NVR with PoE ports built in Refresh click to refresh t...

Page 24: ...efresh it allows the user to refresh the connection status if the NVR is connected to the Internet or disconnected to the Internet Pre Step click to go to the previous page of LAN settings Next click to go to next page 1 5 Connected Cameras management Click the Next to come to the page to configure the connected cameras as below There are kinds of the ways to add the connected cameras into the NVR...

Page 25: ...ports to add the cameras manully The user can click the Add button to add the connected cameras as below Through click Search the NVR can search the connected the cameras which are in the same network as the NVR automatically the searched cameras will be shown in the list The Brillcam cameras can be searched by any IP address the ONVIF or 3rd party cameras can be searched only when their IP addres...

Page 26: ...R from the private or ONVIF o User it allows the user to fill out the camera s login user name o PWD it allows the user to fill out the camera s login password o IP Address it allows the user to fill out the camera s IP address o Port it allows the user to fill out the camera s access port o Method it allows the user to select the method mode Apply click it to save the settings Cancel click it to ...

Page 27: ...he user to select the different frame rate as FPS o I Frame it allows the user to select the I frame interval o Control it allows the user to select the data bit rate type o Quality it allows the user to set the encoder s Reference bit rate When select the option then the user can fill out the specified data in the below of it Copy click it to copy the above settings to other channels Apply click ...

Page 28: ...mat the disk selected Back click it to go back to the previous page Next click it to save and go to the next page 1 7 Recording time settings Next to go to the Recording time settings window to manage the recording plan as below All Day the user can click it to set the all day as the recording Daytime the user can click it to set the recording time only day time from 8 00 am to 20 00 pm ...

Page 29: ...ed in user Default login user name admin Default password 12345 The user admin has super user authority at the factory as below Note For the sake of safety after the user logs in for the first time please change the user name and in User Management immediately Chapter 4 1 System Management User Management 2 1 Forgot Password If you have forgotten your password please click Forgot Password on the r...

Page 30: ...y the voice video and alarm status of the monitoring channel enable the audio hearing from the camera disable the audio hearing from the camera the channel is on recording there is motion alarm happened in the channel there is intelligent alarm happened in the channel including human line crossing and intrusion etc the channel video is lost or disconnected there is is input alarm notification 2 3 ...

Page 31: ...l Record it allows the user to enable the record manually triggered Playback Search it allows the user to search the videos and playback the video Image it allows the user to set up the channel the image parameters Pan Tilt Zoom click it to show the PTZ control panel Start Tour it allows to start the tour of the PTZ automatically Setup Wizard it allows the user to start the wizard to make the sett...

Page 32: ... 2021 Page 32 Total 83 Please check the chapter 1 5 for descriptions 2 5 Main menu In the page Main menu the user can set all parameters for the NVR and cameras connected Please check the chapter 3 0 for the detailed information ...

Page 33: ...ne it means the NVR is not connected to Internet successfully Refresh it allows the user to refresh the NVR Internet connection status Apply it allows the user to save the settings Cancel it allows the user to give up the settings Please be noted that the mobile monitoring needs the NVR to connect to Internet The user can set the NVR s WAN network as DHCP or others to set the NVR to connect to the...

Page 34: ...b interface for example the user can use Internet Explorer to access the NVR remotely Subnet mask the user can set the subnet mask the default is 255 255 255 0 Gateway it allows the user to set the gateway of the network Main DNS it allows the user to set the main DNS address Sub DNS it allows the user to set the sub DNS address MAC it shows the MAC address of the NVR to the user DHCP The user can...

Page 35: ...to select all channels to start the record at the same time Clean it allows the user to cancel all set record channel Save it allows the user to save the settings to start the record 2 10 Playback The user can select Playback to start the playback the video recorded on the NVR as below Select Channels for playback It allows the user to select which channel to playback from the list Date it allows ...

Page 36: ...rward Go to the last frame Go to the next frame Full screen preview Time line zoom in Time line zoom out Close the playback Please be noted that there is limitation for multiply channel playback at the same time It s dependent on the NVR s performance For example some models can only support 4 channels 1080P playback some models can support 4 channels 5MP playback If there is 4K 8MP cameras connec...

Page 37: ...ly the settings Cancel it allows the user to cancel the settings 2 12 PTZ Operation The user can select PTZ Operation to open the PTZ control panel as below it allows the user to control the moving direction of the Pan functions of the PTZ camera Channel it allows the user to select the operating channel Zoom it allows the user to change the zoom through click the buttons Focus it allows the user ...

Page 38: ...he speed of the tour and click the set to save the speed o Delete it allows the user to delete the set tour o Run it allows the user to start the tour run o Stop it allows the user to stop the running tour o Left limitation it allows the user to set the left limit of the tour o Right limitation it allows the user to set the right limit of the tour Curise it allows the user to set the c o Curise ta...

Page 39: ...pply the settings Cancel it allows the user to cancel the settings 2 14 Guide The user can select Guide to start the configuration wizard please check the chapter 1 2 15 Quit The user can select Quit to quit the system as below Logout it allow the user to logout the current account Reboot it allow the user to reboot the device Shutoff it allow the user to shut off the device 3 Main menu introducti...

Page 40: ...t 2020 2021 Page 40 Total 83 3 1 System management The user can select Manage to start to set the system settings 3 1 1 General settings The user can select the General tab to set the general settings of the device as below ...

Page 41: ...t allow the user to enable or disable the startup wizard after the system reboot Disk Full Alert it allow the user to enable or disable the alarm when the disk installed full Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings 3 1 2 Time settings The user can select the Time tab to set the device time settings as below Zone it allow the user to slect the...

Page 42: ...dify it The admin user cannot be deleted o Modify it allows the user to modify the selected user 1 The user can modify the user s password 2 Define the user s right for the device s operation Add user it allow the user to add one more user account for the device with the user s login password and the operation right Apply it allows the user to apply the settings Cancel it allows the user to cancel...

Page 43: ...lect the Disk tab to check the installed disk status or disk operation Refresh it allow the user to refresh the installed HDD usage status Format it allow the user to format the select HDD disk Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings ...

Page 44: ... for the log searching End time it allow the user to fill out the stop time for the log searching Type it allows the user to select the log type from the all types alarm abnormity operating information etc Query it allow the user to click to search the log which will be listed in the below tab Delete it alows the user to delete the searched log Apply it allows the user to apply the settings ...

Page 45: ... the device maintenance Auto Reboot it allow the user to enable or disable the deivce auto reboot as the defined time Effective time it s allows the user to set the auto reboot time Restore to the default it alows the user to restore the device s parameters to the factory settings Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings ...

Page 46: ... can select Network to start to set the system settings 3 2 1 Lan Network settings The user can select the Lan tab to set the Lan network parameters of the device as below Network card the current default network card is Networkcard 1 MAC it shows the MAC address of the Lan network ...

Page 47: ...apply the settings Cancel it allows the user to cancel the settings 3 2 2 P2P settings The user can select the P2P tab to set the P2P parameters for mobile access After set the NVR s network connection to make sure that the NVR is connected to the Internet successfully then the user can start the mobile monitoring through this page Install APP it can be scanned by the mobile to download and instal...

Page 48: ...he info of the email provider like Gmail Yahoo Mail etc User name it allows the user to fill out the email s user name Password it allows the user to fill out the email access password of the user name Receiver it shows the user to fillout the receiver s email to receive the alarm email sent by the NVR The user can click the test button to test if the NVR can send the testing mail to the specified...

Page 49: ... Name it allows the user to fill out the user name for the DDNS account Password it allows the user to fill out the password of the user name for the DDNS account Status it shows the DDNS connection status The user can click refresh to update the DDNS connection status Apply it allows the user to save the settings Cancel it allows the user to give up the settings 3 2 5 PPPoE settings The user can ...

Page 50: ... allows the user to fill out the password of the user name for the PPPoE account PPPoE IP Address it shows the IP address of the PPPoE server connected Status it shows the PPPoE connection status The user can click refresh to update the PPPoE connection status Apply it allows the user to save the settings Cancel it allows the user to give up the settings 3 3 Channel management The user can select ...

Page 51: ...settings The user can select the Lan tab to set the Lan network parameters of the device as below After the channels are full of connection cameras the more cameras cannot added until one of added cameras is removed from the NVR manually Manually add the cameras mode ...

Page 52: ...ras will be shown in the list The Brillcam cameras can be searched by any IP address the ONVIF or 3rd party cameras can be searched only when their IP address are the same segment as the NVR Add All it allows the user to add the all searched cameras to the channels quickly Manual it allows the user to add the cameras which are not searched by the NVR the user can click it to edit the searched came...

Page 53: ...R Remove All the user can click it to remove all added cameras from the NVR the user can click it to change the camera s encoding parameters including Streaming type resolution frame rate etc as below o Channle the current channel on setting o Stream Type it allows the user to select the stream type from mainstream or sub stream o Encoding it allows the user to select the encoding method from H 26...

Page 54: ... display positions like top left top right oower left lower right or customized postion through click the customized button Enable Name Display it allows the user to enable or disable to show the channel name or not Enable Time Display it s the user to enable or disable to show the time or not Apply click it to save the settings Cancel click it to cancel the settings 3 3 3 Image settings The user ...

Page 55: ... image showing Brightness it allow the user to adjust the image brightness Contrast it allow the user to adjust the image contrast Saturation it allow the user to adjust the image saturation Sharpness it allow the user to adjust the image sharpness Defog it allow the user to adjust the defog performance Copy it allows the user to copy the settings to other channels Default it allows the user to re...

Page 56: ...n Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings 3 3 5 Privacy settings The user can select the Privacy settings tab to set the privacy parameters of the device Channel It allows the user to select the channel to set the privacy parameter Enable it shows the user to enable or disable privacy Area It allows the user to set the privacy area totally 4 ...

Page 57: ...ncel it allows the user to cancel the settings 3 4 Record management The user can select Record to start to set the record parameters settings 3 4 1 Playback Please refer to chapter 2 10 3 4 2 Recording time The user can select the Recording time tab to set the recording time parameters of the device ...

Page 58: ... for recording as your willing o Channel it allows the user to select the channel for recording time set o Date it allows the user to select the date of the recording time o Period 1 to 6 it allows the user to select the recording time periods In each period the user can select the type of the record to be record from normal motion alarm or AI video o Default it allows the user to click it to rest...

Page 59: ...up records type from the recording type from all manual schedule motion and alarm etc Query the user can click it to seach the archives as the specified conditions The archives files will be listed in the below table Empty the user can click it to delete all seached records files Format Disk the user can click it to format the backup disk installed in the NVR Check Disk the user can click it to as...

Page 60: ...ight 2020 2021 Page 60 Total 83 Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings 3 5 Alarm management The user can select Alarm to start to set the Alarm parameters settings ...

Page 61: ...he small movement can be detected the more alarm triggered Detection area it allows the user to set the detection area in the image as below Please press the left button of the mouse to draw a area which is defined the detection area Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set th...

Page 62: ...on sensitivity the more sensivity the small movement can be detected the more alarm triggered Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set the channel linkage Set Schedule Date it allows the user to set the schedule date with the different working periods Copy it allows the user t...

Page 63: ...allows the user to enable or disable the motion detection Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set the channel linkage Set Schedule Date it allows the user to set the schedule date with the different working periods Copy it allows the user to copy the settings to other channel...

Page 64: ... the channel to set the motion detection parameters Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set the channel linkage Copy it allows the user to copy the settings to other channels Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings There...

Page 65: ...d detects certain hardware and software error alarms of the equipment When an abnormal event is detected the device will respond accordingly such as screen prompts sending emails and buzzers Type it allows the user to select the type of the local alarm from Disk full Disk error IP address conflict Cable disconnected Linage it allows the user to set the linkage actions for screen email or beep ...

Page 66: ...n select AI Video to start to set the AI video parameters settings 3 6 1 Line crossing The user can select the Line crossing detection tab to set the parameters of the line crossing detection of the device Line crossing detection and alarm means that the user draws a detection line on the channel image video through the NVR the camera of the channel must support the intelligent alarm function and ...

Page 67: ...ly when entering the direction of A from B direction AB means Whether entering from the direction of A B B A will trigger an alarm Sentivity it allows the user to set the sensitivity of the detection the more sensivity the small crossing can be detected the more alarm triggered Detection area it allows the user to draw a line on the image The user can click the left button of the mouse for the beg...

Page 68: ...n detection function and then detects whether an object enters the set area and triggers an alarm Channel it allows the user to select the channel to set the intrusion detection parameters Enable it allows the user to enable or disable the intrusion detection Scene it allows the user to select the working scene from outdoor indoor Twinkling it allows the user to enable or disable to set the twinkl...

Page 69: ...k the left button of the mouse for on the 4 points to draw a zone which will be the zone for incoming detection Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set the channel linkage Set Schedule Date it allows the user to set the schedule date with the different working periods Apply i...

Page 70: ...ted Detection area it allows the user to draw a detection zone on the image The user can click the left button of the mouse to draw a zone only this zone will be effective for human detecting Alarm mode it allows the user to selec the alarm triggerd action mode from full screen email or beep when there is motion detected Linage it allows the user to set the channel linkage Set Schedule Date it all...

Page 71: ...ge 71 Total 83 3 7 Upgrade management The user can select Upgrade to start to set the upgrade parameters settings 3 7 1 System information The user can select the system version tab to check the device system version information as below ...

Page 72: ... update the NVR s firmware Normally please contact the seller to get the latest NVR firmware and prepare a USB disk to keep the firmware in its root directory path And then please insert the USB disk to the NVR USB interface The NVR can recognize this USB disk and then follow the below step to update the NVR FW ...

Page 73: ...ll connected IP cameras the user can click this button to update the select the IP camera the NVR can search this camera s firmware automatically the user can click this button to make factory restore for the selected IP camera Apply it allows the user to apply the settings Cancel it allows the user to cancel the settings Please be noted the following things for IP camera s firmware update through...

Page 74: ...ate please check if the firmware is suitable for the camera or try again If there is still the problem please contact your seller for the technical support 4 WEB Operation The device s web interface provides a channel monitor menu search alarm setup system setup PTZ control monitor window etc ...

Page 75: ...on ensure the following items are completed The NVR is connected to the Network via an Ethernet cable The NVR and the PC are on the same network OR the NVR has been configured for remote access Use one of the following web browsers Internet Explorer 4 2 Local Web Access Internet Explorer is currently the most preferred method of accessing your device on your computer from a web browser To access t...

Page 76: ... you will need to download the plugin To download the plugin click on the Please click here to download and install the plugin prompt in the middle of the screen Click Run to download the plugin The browser will then show the live feed of your connected device in the web user interface ...

Page 77: ...Brillcam Inc Copyright 2020 2021 Page 77 Total 83 There are different tabs for the user to check and make the parameters settings Playback Log searching ...

Page 78: ...Brillcam Inc Copyright 2020 2021 Page 78 Total 83 Configuration P2P for mobile access ...

Page 79: ...using UPnP and DDNS 1 Login to your NVR open the main menu then go to Menu Network 2 Go to the Wan tab and write down the HTTP port It is recommended to ensure the port number is at least 5 digits long to prevent any port conflicts If need be change the port to a 5 digit number that is less than 65535 note the number down and click save before proceeding to the next step 3 The system will prompt y...

Page 80: ...enu then go to Menu Network 2 Open the Lan TCP IP settings screen 3 By default the NVR has the mode set to Static Click the radio button next to DHCP to change this to DHCP The IP Address Subnet Mask Default Gateway Preferred DNS and Alternate DNS should all change to 0s 4 Click Save to save these settings This should now open the main menu 5 From the main menu go to Menu Network 6 On the TCP IP s...

Page 81: ...correctly There is an HDD malfunction or something is wrong with the HDD cable There is damage to the NVR s main motherboard 2 NVR often automatically shuts down or stops running Below are a few possible reasons why this may be occurring The input voltage is too low or is not stable There is an HDD malfunction or something is wrong with the HDD cable The power button is damaged or malfunctioning V...

Page 82: ...ficiently powered The speakers being used are not sufficiently powered The audio cable is damaged The NVR hardware is malfunctioning 9 There is no audio during recorded video playback Below are a few possible reasons why this may be occurring Audio may not be enabled for that channel The corresponding channel may not have any audio input 10 The timestamp is not displaying the correct time Below ar...

Page 83: ...party has the same capabilities and either party can initiate a communication session PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating Point to Point Protocol data packets inside Ethernet frames PTZ Pan Tilt Zoom is a feature that allows a camera to remotely change its position QR Code Quick Response code is a type of digital barcode that enables devices to share...

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